Location: Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States
Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is in search of a dedicated
Data Quality Development Analyst
to enhance our commitment to delivering exceptional staffing solutions. In this pivotal role, you will ensure that our data quality standards are met and continuously developed, contributing to our data-driven decision-making capabilities across the organization.
The role holder is responsible for designing data quality assurance policies and standards, developing an enterprise data quality solution, defining metadata repositories and master data management to enable leverage enterprise data for business intelligence. The role holder is also responsible for installing and maintaining business intelligence tools and fine-tuning their performance.
Key Responsibilities
Responsible for designing, testing, deploying and documenting the data quality procedures and their outputs
Design processes and technology to enable the client to leverage the enterprise data for business intelligence purposes.
Define the data policy, standards and guidelines and ensure consistency.
Coordinate with Master Data Quality Manager and define metadata repository for digitally and physically storing and cataloguing data.
Design master data management to provide processes, governance, policies, standards and tools to define and manage master data.
Define quality assurance policies and standards to ensure consistency in business intelligence reports.
Identify and highlight issues related to data quality in order to improve accuracy of reports leading to proper decision making.
Liaise with Master Data Quality Manager to provide support in development, operations and maintenance of dashboards and reports in the Technology environment.
Install business intelligence tools and configures hardware and software components.
Perform users’ administrator setup and provides continuous support for maintenance.
Perform business intelligence performance tuning to ensure optimal performance.
Recommend training and development interventions for team members to build their capabilities.
Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.
Implement all relevant Department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.
Requirements
Bachelor’s degree in information technology, or equivalent from a recognized and accredited university is required.
5+ years of experience in data analysis, data quality, or a similar role.
Knowledge of Data Quality principles, policies and procedures.
Knowledge of Data Quality tools.
Strong understanding of data governance, data quality metrics, and data management principles.
Experience with data profiling tools and techniques.
Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
Strong analytical and problem-solving skills.
Excellent communication skills and ability to work collaboratively with diverse teams.
Detail-oriented with a strong focus on data accuracy and reliability.
Location: Global (Remote)
Workplace: Remote
SENIOR COMMUNITY MANAGER
Team: Community
Location: Flexible / Remote
Reporting to: VP of Community
ROLE OVERVIEW
Rwazi’s Community function represents the human surface area of the company — contributors, mappers, enterprise clients, and ecosystem partners.
The Senior Community Manager owns ecosystem strategy.
This role defines how these groups connect, interact, and reinforce one another within the broader Rwazi network.
Community at this level is not messaging.
It is network architecture.
The Senior Community Manager ensures Rwazi’s ecosystem compounds in trust, density, and strategic value over time.
CORE MANDATE
The Senior Community Manager is accountable for:
- Designing the structure of Rwazi’s ecosystem
- Strengthening relationships across users, mappers, clients, and partners
- Creating cross-node interaction within the network
- Increasing ecosystem resilience and loyalty
- Protecting long-term trust capital
This role builds durable relational infrastructure.
KEY RESPONSIBILITIES
ECOSYSTEM ARCHITECTURE
- Define how contributors, enterprise users, and partners interact
- Design structured engagement models across stakeholder groups
- Create pathways for collaboration and shared value
- Reduce ecosystem fragmentation
MULTI-STAKEHOLDER RELATIONSHIP STRATEGY
- Maintain strong relationships across core ecosystem segments
- Identify trust gaps or sentiment risk early
- Develop structured communication strategies per segment
- Balance enterprise professionalism with grassroots authenticity
COMMUNITY-TO-PRODUCT FEEDBACK LOOPS
- Surface structured ecosystem insights to Product and Leadership
- Identify recurring friction patterns across stakeholders
- Translate ecosystem signals into strategic adjustments
IDENTITY & NARRATIVE STEWARDSHIP
- Strengthen Rwazi’s identity within its network
- Develop rituals, recognition systems, and shared milestones
- Protect tone, positioning, and relational clarity
STRATEGIC EXPANSION SUPPORT
- Support VP of Community in scaling ecosystem footprint
- Evaluate new market or segment entry from a network perspective
- Identify ecosystem-driven growth opportunities
ROLE IMPACT
Strong performance results in:
- Higher ecosystem cohesion
- Increased stakeholder loyalty
- Stronger cross-network referrals
- Reduced churn across contributors and clients
- Greater long-term defensibility
This role strengthens Rwazi’s human moat.
WHAT THIS ROLE IS NOT
- Not delivery operations
- Not reactive support
- Not transactional messaging
- Not community engagement for engagement’s sake
This role requires structured ecosystem thinking.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- 6–10+ years in community, ecosystem, or network leadership roles
- Experience managing multi-sided platforms (marketplace, SaaS, or distributed networks)
- Strong relationship-building ability across different stakeholder types
- Strategic thinking around network effects
- Analytical comfort with retention, density, and ecosystem health metrics
- Executive communication clarity
Candidates may come from marketplace ecosystems, enterprise SaaS community leadership, or multi-stakeholder platforms.
CULTURAL FIT
We value leaders who:
- Think long-term about trust capital
- Balance warmth with strategic discipline
- Operate without ego but with authority
- Care about ecosystem integrity
- Prefer durable systems over reactive fixes
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to design and scale ecosystem structures
- Evidence of strengthening multi-sided networks
- Clarity in handling stakeholder complexity
- Structured thinking around community health metrics
- Strategic maturity in managing trust across groups
SUMMARY
The Senior Community Manager leads the design and strengthening of Rwazi’s ecosystem across users, mappers, enterprise clients, and partners.
This role ensures that Rwazi’s human network compounds in value — becoming a durable competitive advantage over time.
Location: Global (Remote)
Workplace: Remote
EXECUTIVE ASSISTANT
Team: CEO Office
Location: Flexible / Remote
Reporting to: CEO
ROLE OVERVIEW
Rwazi operates in a high-velocity, AI-native environment where clarity, follow-through, and structured thinking are essential.
The Executive Assistant supports the CEO in day-to-day executive operations — documentation, planning cadence, structured follow-ups, and internal coordination.
This is a foundational role inside the CEO’s office.
While the title is traditional, the expectation is not.
We are looking for someone with former founder instincts or strong analytical pedigree — who understands strategy, but is comfortable operating in a support capacity without ego.
This role requires intelligence, discipline, and humility.
CORE MANDATE
The Executive Assistant is accountable for:
- Maintaining executive documentation rigor
- Structuring meetings into clear outputs and actions
- Tracking cross-functional commitments
- Supporting board and planning cycles
- Reducing cognitive load on the CEO
This role strengthens executive execution hygiene.
KEY RESPONSIBILITIES
EXECUTIVE DOCUMENTATION & STRUCTURING
- Capture high-quality, structured notes in executive and board meetings
- Translate discussions into clear action items with owners and deadlines
- Maintain organized, searchable documentation systems
- Draft memos, summaries, and internal briefs
PLANNING & CADENCE MANAGEMENT
- Support quarterly and annual planning processes
- Assist in preparing board decks and executive materials
- Maintain visibility over key company-wide priorities
- Ensure follow-through across functional leaders
CROSS-FUNCTIONAL COORDINATION
- Track execution commitments across teams
- Follow up on deadlines and deliverables
- Escalate slippage early and objectively
- Maintain structured dashboards of ongoing initiatives
OPERATIONAL & ADMINISTRATIVE SUPPORT
- Manage executive scheduling and prioritization
- Coordinate internal and external communications
- Maintain high professional standards in all outputs
ROLE IMPACT
Strong performance results in:
- Clear executive decision trails
- Fewer dropped commitments
- Tighter cross-functional alignment
- Faster execution cycles
- Increased CEO focus on strategic priorities
WHAT THIS ROLE IS NOT
- This is not a strategic leadership role
- This is not independent product or revenue ownership
- This is not a stepping stone to immediate executive authority
This role requires comfort operating in a support function — regardless of prior seniority.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Former founder, operator, or builder experience OR strong analytical background (consulting, finance, research, technical environments)
- Exceptional structured writing ability
- Strong analytical reasoning and pattern recognition
- Comfort synthesizing complex discussions into clarity
- High attention to detail
- Ability to operate without ego in a support capacity
- Strong discretion and professionalism
Former founders are welcome — provided they are motivated by discipline and execution, not status.
CULTURAL FIT
We value individuals who:
- Think sharply but act humbly
- Prefer execution over visibility
- Take pride in structured output
- Care about precision
- Follow through consistently
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Clarity and structure of written work
- Analytical depth in summarizing complex discussions
- Discipline in tracking commitments
- Comfort supporting executive workflows
- Absence of ego in operational contexts
SUMMARY
The Executive Assistant strengthens the CEO’s office by applying founder-level thinking and analytical rigor to executive documentation, planning, and follow-through.
This role is foundational to maintaining speed, clarity, and execution discipline as Rwazi scales.
Location: Global (Remote)
Workplace: Remote
BUSINESS DEVELOPMENT EXECUTIVE
Team: Monetization
Location: Flexible / Remote
Reporting to: Head of Monetization
ROLE OVERVIEW
The Business Development Executive identifies and creates new revenue pathways.
This role is exploratory and opportunistic — sourcing early-stage opportunities, opening new AI product monetization streams, and testing non-core revenue hypotheses.
This is revenue experimentation ownership.
CORE MANDATE
The Business Development Executive is accountable for:
- Sourcing new revenue opportunities
- Opening early-stage conversations
- Testing monetization hypotheses
- Identifying scalable growth channels
POSSIBLE SPECIALIZATIONS
- SMB pipeline creation
- Mid-market pipeline creation
- Product-led revenue sourcing
- Exploratory AI monetization paths
- Non-core revenue experiments
ROLE IMPACT
- New pipeline channels
- Faster validation of monetization ideas
- Diversified revenue streams
- Reduced dependence on one vertical
Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, MIDDLE EAST
Team: Monetization
Location: Middle East
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, Middle East owns new revenue execution across the Middle East market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, Middle East is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger Middle East market penetration
Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, EU
Team: Monetization
Location: European Union
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, EU owns new revenue execution across the European Union market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, EU is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger EU market penetration
Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, UK
Team: Monetization
Location: United Kingdom
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, UK owns new revenue execution across the United Kingdom market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, UK is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger UK market penetration
Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, US
Team: Monetization
Location: United States
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, US owns new revenue execution across the United States market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, US is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger US market penetration
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and commercial partners (resellers) across the globe. This includes driving revenue growth and supporting customers across North America in both commercial and public sectors (government).
This is not a channel sales role - we are focused on new critical initiatives and analyzing how partnerships best serve the long-term needs of Figma’s business. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new revenue-focused partner programs from scratch and scale our existing motions to better serve customers as Figma’s platform continues to evolve.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify, evaluate, and execute new strategic distribution opportunities that require complementary GTM partners, and onboard qualified organizations into Figma’s formal partner program
Manage and grow relationships with service and commercial partners across AMER — including public sector and Federal clients — driving partner-influenced revenue and aligning on mutual success plans, critical metrics, and documented wins
Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities, while identifying new co-marketing and co-selling motions that expand reach and unlock new use cases
Evaluate and mature indirect sales motions in the context of Figma’s established sales model, recommending improvements that streamline execution and support long-term growth
Educate and enable the partner ecosystem on Figma’s products, services, and AI capabilities, while building strong cross-functional relationships with Sales, Marketing, Customer Experience, Product, and other internal partners
We'd love to hear from you if you have:
10+ years of professional experience in partnerships, business development, channel, or related GTM roles
3+ years of experience handling external GTM partners (e.g., SIs, agencies, consultancies, ISVs, resellers, marketplaces, or referral partners)
Proven experience building partner programs or strategies from inception to execution, including defining important metrics and revenue goals
Experience managing multiple strategic partner relationships simultaneously and driving measurable revenue outcomes
While not required, it’s an added plus if you also have:
Experience working with partners to influence or capture business within the U.S. Federal government
Worked at a service organization or channel partner in a direct GTM capacity
Sold to product, design, or technical audiences
Familiar with UX/UI design principles, collaboration tools, or digital product development workflows
Exposure to a sales methodology (e.g., MEDDICC, Command of the Message)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As the Engineering Manager for Observability, you'll lead the team building the systems that show Figma how its platform and its AI products actually behave in production. That spans our core observability stack, meaning metrics, logs, and distributed tracing, as well as a fast-growing new frontier: the AI observability pipeline that turns traces, conversations, and model outputs into the classification and evals that make Figma's AI features measurably better. You'll set strategy across both, raise the bar on instrumentation and data quality, and push into AI-driven approaches to anomaly detection and operational automation. Observability was an unowned space at Figma until recently, so this is a rare chance to shape an early-stage, high-leverage platform that every engineering team here depends on.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead and grow a 6 engineer team responsible for the reliability, scalability, and evolution of Figma's observability and AI observability platforms.
Own and evolve the AI observability ecosystem: a privacy-safe telemetry pipeline that aggregates trace, conversation, and model data, runs classification, and lets teams run evals to measure and improve AI feature quality.
Own Figma's core observability stack, including platforms like Datadog, ensuring high availability, strong data quality, and a healthy signal-to-noise ratio across metrics, logs, and traces.
Set the technical strategy for the instrumentation standards, libraries, agents, and operators that monitor services across the company.
Explore and ship AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation.
Partner across infrastructure, product engineering, finance, and security to give teams clear visibility into system health at scale, including cost efficiency as the team's scope grows.
Coach and develop engineers through career growth, feedback, and technical leadership, building a culture of ownership and high-quality execution.
We'd love to hear from you if you have:
4+ years of experience leading and growing engineering teams in infrastructure, observability, platform, or AI systems, with a track record of delivering reliable production systems at scale.
A strong foundation in distributed systems and a platform mindset: you build systems other teams adopt and rely on, not just for your own team.
Hands-on depth in observability, AI systems telemetry, or both, whether that means metrics, logs, and distributed tracing, or the traces, classification, and evals that power AI products.
Fluency with the modern tooling in your area, such as Datadog, OpenTelemetry, and Prometheus, or LLM tracing, prompt and model versioning, and eval workflows.
A high operational bar (instrumentation and data quality, SLO design, incident response) and the ability to set technical direction and drive cross-functional alignment in complex environments.
While not required, it’s an added plus if you also have:
Breadth across both classic observability and AI observability, or the curiosity to grow into whichever is newer to you.
Experience creating AI Telemetry-assisted improvement feedback loops for services, in particular for AI products and features.
Experience improving infrastructure efficiency, including cost attribution, forecasting, vendor negotiation, and usage modeling.
A track record designing company-wide observability standards, shared libraries, and agent or operator-based integrations.
Experience applying AI or machine learning to anomaly detection, root cause analysis, or operational automation.
Experience scaling and mentoring high-performing teams through platform expansion or major architectural change.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London, England
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function.
🧠 You will...
Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics.
Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation.
Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution.
Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth.
Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe.
Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide.
Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence.
Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success.
✅ You have...
Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar.
Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI.
A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch.
Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along.
Experience managing agencies and external partners across markets, with a reputation for raising quality and speed.
The ability to work from or relocate to New York City or London, UK
⭐ Exceptional candidates will have...
Experience working with IP-led brands
Global brand experience, including creative leadership across multiple regions and cultures.
A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution.
Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas.
Experience establishing clear creative operating mechanisms with marketing, product, and design partners.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
£150,300
—
£225,400 GBP
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function.
🧠 You will...
Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics.
Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation.
Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution.
Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth.
Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe.
Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide.
Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence.
Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success.
✅ You have...
Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar.
Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI.
A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch.
Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along.
Experience managing agencies and external partners across markets, with a reputation for raising quality and speed.
The ability to work from or relocate to New York City or London, UK
⭐ Exceptional candidates will have...
Experience working with IP-led brands
Global brand experience, including creative leadership across multiple regions and cultures.
A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution.
Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas.
Experience establishing clear creative operating mechanisms with marketing, product, and design partners.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$236,800
—
$355,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Sweden
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Sweden
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
Location: Finland
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Finnish
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
Location: Denmark
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Danish
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
УдалённоDenmark
Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States
Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.