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Location: New York, USA Workplace: Remote Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is looking for a highly commercial and strategic Strategic Account Director, Partnerships to build and expand relationships with the world's leading advertising, creative, media, and digital agencies. This role will own high-value partnerships, driving enterprise adoption, revenue growth, and long-term commercial opportunities across the agency ecosystem. The ideal candidate brings deep industry relationships, strong commercial judgment, and experience navigating complex agency organizations to turn strategic partnerships into scalable revenue. This is a high-impact opportunity to shape Higgsfield's agency partnership strategy and accelerate the adoption of generative AI across the creative industry. WHAT YOU'LL DO STRATEGIC PARTNERSHIPS & REVENUE GROWTH - Own the commercial strategy, revenue growth, and strategic relationships across Higgsfield's agency partnership ecosystem. - Build and expand partnerships with leading global agency holding companies, independent agencies, and creative organizations. - Develop and execute strategic partnership plans focused on enterprise adoption, revenue expansion, and long-term commercial value. - Identify opportunities to expand Higgsfield's presence across agency networks, business units, geographies, and client portfolios. - Lead complex commercial negotiations, enterprise agreements, and strategic partnership structures. - Drive measurable revenue growth through new partnerships, account expansion, and broader adoption. EXECUTIVE RELATIONSHIPS & AGENCY STRATEGY - Build trusted relationships with senior executives and decision-makers across Creative, Media, Production, Innovation, and Technology. - Serve as a strategic advisor to agency partners, connecting Higgsfield's AI capabilities to their business objectives and client needs. - Navigate complex agency organizations, stakeholder relationships, and decision-making processes. - Identify opportunities to embed Higgsfield into agency workflows, creative production, and client engagements. - Translate emerging generative AI capabilities into compelling commercial opportunities and scalable partnership models. - Establish Higgsfield as a long-term strategic technology partner across the agency ecosystem. PARTNERSHIP DEVELOPMENT & GTM STRATEGY - Partner closely with Product, Marketing, Sales, and Executive Leadership to develop and execute strategic partnership opportunities. - Identify new commercial models, distribution opportunities, and enterprise use cases that accelerate adoption. - Leverage industry relationships, market intelligence, and agency trends to generate new business opportunities. - Surface partner feedback and market insights to inform product development and go-to-market priorities. - Maintain strong operational discipline around partnership planning, pipeline management, forecasting, and revenue performance. - Help define and scale Higgsfield's agency partnership strategy, commercial playbook, and long-term growth opportunities. Requirements: - 8+ years of experience in strategic partnerships, enterprise sales, business development, or strategic account management, ideally within SaaS, AI, advertising technology, or creative technology. - Deep understanding of the advertising and agency ecosystem, including major agency holding companies, independent agencies, and creative production organizations. - Proven track record of building and expanding high-value strategic partnerships that drive measurable revenue growth. - Established relationships with senior decision-makers across advertising, creative, media, and agency leadership. - Experience navigating complex organizations and developing commercial opportunities across multiple business units and stakeholders. - Strong commercial judgment with experience negotiating and closing complex enterprise agreements. - Demonstrated ability to translate strategic relationships into scalable revenue and long-term business value. - Strong executive presence, relationship-building skills, and ability to influence senior stakeholders. - Entrepreneurial mindset with the ability to operate independently and build new commercial strategies in a fast-paced, high-growth environment. - Genuine excitement about generative AI and its potential to transform advertising, content creation, and creative production. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $220,000 - $275,000, depending on experience, skills, scope, and location. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is NYC-based role with occasional travel to San Francisco. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: United States What The Role Is Babylist Media sells onsite and offsite advertising to the brands that growing families rely on. This role owns the supply side of that business: our Koddi ad stack, how onsite inventory is structured and served, how it's monetized, and how campaigns are distributed offsite. It's a new role. Until now, this work has been split across several people, and no one has owned it end to end. You'll report to the Director of Revenue Operations. You'll lead offsite media support and our outsourced onsite ad ops partner, and you'll still be hands-on in the ad server yourself. Who You Are You have sell-side experience : you've worked at a publisher or retailer that owns and monetizes its inventory You've administered an ad server hands-on : line items, targeting, priorities and delivery rules, recently enough that you can still do it yourself You understand ad server logic and its tradeoffs : priority tiers, how competing demand is decided, pacing, frequency and fill. You can explain why a campaign under-delivered You've owned yield : eCPM, fill, sell-through and utilization, and you've turned those numbers into inventory and pricing decisions You've built inventory frameworks : capacity planning, allocation and prioritization rules, and controls that prevent overselling You've led people and partners while still doing hands-on work : you've set priorities for a team or vendor and held them to standards, and you still configure campaigns yourself when a launch needs it Retail media experience is a big plus : our inventory sits next to registry and shop purchases, and Koddi is a retail media platform You have working knowledge of the broader stack: DSPs, SSPs, programmatic, identity and measurement Experience moving a direct-sold, flat-fee business toward CPM or programmatic selling is a plus Familiarity with paid social distribution (Meta, TikTok, Pinterest, YouTube) sold as a media product is a plus You can explain a technical tradeoff to Sales, Product and Finance in plain language and get a decision You're comfortable moving between strategy, vendor management and troubleshooting in the same week. Parts of the stack are still manual, and you'll be defining the playbook, not following one You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You'll Make an Impact Assess the current stack in your first 90 days and deliver an ad-tech, inventory and yield roadmap Own Koddi configuration, serving logic and delivery health across onsite placements: Registry, Feed, Shop and more Set the inventory rules for capacity, allocation and prioritization, and partner with Revenue Systems so Boostr and Koddi enforce them Increase eCPM, fill and utilization from the supply we already have Stand up the outsourced onsite ad ops partner: SLAs, QA standards and escalation paths Lead offsite distribution strategy across Meta, TikTok, YouTube, Pinterest and Babylist Connect Build incident response so delivery issues are caught before they turn into make-goods Own the roadmap from flat-fee sponsorships toward CPM-based selling and, over time, self-serve buying Why This Role We need a hands-on experienced owner of ad tech, inventory or yield. You'll define the function instead of inheriting someone else's playbook The business is moving from flat-fee placements toward CPM and self-serve, and you'll own the roadmap that gets it there You'll set the strategy and lead the execution team, and you'll still work in Koddi yourself. It's a player-coach role, not a desk job reviewing other people's work The inventory is first-party and high-intent: expecting and new parents shopping on registry and in the shop About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $143,963.00 to $ 192,062.00 with an annual bonus range of 20% to 25% Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: London, United Kingdom Workplace: hybrid About The Role: We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it. Objective and Key Results Objective (Q4 2026): AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised. Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting. Key Results you will be accountable for % Confirmed Fraud Rate of Enterprise-Initiated Transactions: Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit. % Legitimate Transaction Straight-Through Processing Rate: Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction. % Enterprise TM Decision Quality: Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls. % Enterprise TM Investigation Efficiency: Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing. What you will own KRs and Initiatives: Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership. TM Enterprise Program: Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance. TM framework: Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire). Effectiveness and KPIs: Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity. Regulatory assurance: Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence. Team leadership: Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists. What you'll do Define strategy and OKRs: Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio. Drive delivery: Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early. Strengthen detection: Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release. Optimise performance: Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction. Automate and scale: Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value. Collaborate: Partner across the business: Product and Engineering: requirements, data needs, TM platform and rules-engine enhancements. Compliance and MLRO: policy alignment, risk assessments, regulatory reporting, audits and regulator engagement. Network and Partners: Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence. Operations and Investigations: alert-handling workflow, feedback loops, capacity and quality. Data and Analytics: data quality, lineage, model validation and reporting. Govern and report: Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees. Stay ahead of regulation: Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap. Manage vendors and budget: Manage vendor, tooling and budget for TM platforms, data sources and analytics. What you'll need Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation. Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management. Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing. Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions. Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends. Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets). Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation. Experience leading and developing teams, including hiring, coaching and building clear ownership models. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked. Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives. Nice to have Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration). Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management. Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar). Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing. Relevant certifications such as ACAMS, ICA or equivalent. What you'll achieve First 3 months Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio. Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps. Build relationships across Compliance, Product, Engineering, Network, Operations and Data. Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard. By 6 months Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence. Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput. Deliver the first material coverage and tuning improvements, with documented performance reviews. Have the team structure and key hires in place. By 12 months Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency. Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail. Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably. The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time. You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Serbia. What you’ll be doing This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule. Day-to-day in this role you’ll: Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment. Support new product listings and maintain accurate supplier and product information across stores. Support Category Managers in preparing supplier negotiations, following up on agreed actions and implementing commercial plans. Coordinate promotional plans with suppliers and internal teams, ensuring accurate details and timely campaign launches. Implement pricing updates, campaigns and category projects, keeping trackers and timelines up to date. Collaborate with inventory management, marketing, finance and retail systems teams to resolve issues and support business growth. Improve daily processes through reporting tools, automation and AI to reduce manual work and increase accuracy and efficiency. Our humble expectations* We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment. A bachelor’s degree in Economics, Business or a related field. 1-3 years experience in category management, commercial support or coordination within retail, e-commerce or FMCG. Strong analytical skills and intermediate proficiency in Excel or Google Sheets, with the ability to turn data into practical insights. A commercial mindset and an understanding of how assortment, pricing and promotions influence sales and profitability. Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines. Clear and professional communication skills in Serbian and English, with the ability to build effective relationships with suppliers and internal teams. Confidence using presentation tools, business systems and reporting tools, along with a willingness to explore AI and automation. A collaborative, proactive and hands-on approach, with the motivation to learn and grow in a commercial role. What we offer You’ll gain broad exposure to the commercial engine of a fast-growing online grocery business and work closely with Category Managers, suppliers and cross-functional teams. This role offers a strong foundation to build commercial, analytical and operational skills while helping shape more efficient ways of working through data, systems and AI. Next steps* We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity. Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching. You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations. Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product. What you’ll do Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations. Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions. Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform. Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories. Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections. Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption. Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content. Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice. What you’ll bring Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations. Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context. Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off. Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider. The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting. Strong written communication, including the ability to turn complex topics into clear playbooks that others use. Comfort working asynchronously across time zones with Sales, Product, and Engineering. Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security. If you bring transferable experience in an adjacent domain, we encourage you to apply. About the team We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: British Columbia Workplace: Hybrid As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders to prioritize work, guide technical direction, and ensure smooth delivery. You’ll also support the growth and well-being of team members through coaching, feedback, and development opportunities. Your leadership will help the team navigate challenges, align with product goals, and continuously improve their practices and performance. This is a people-first leadership role for someone who is passionate about developing talent, supporting delivery, and fostering collaboration. You’ll also serve as a bridge between your team and the broader organization, helping align business needs with technical implementation. This is a hybrid role based out of Safe Software's Surrey, BC headquarters. We have an immediate opening and are excited to find the right candidate to join our team. We encourage applicants from all backgrounds to apply. Even if you don’t meet every requirement listed, we value your unique experiences and perspectives. ABOUT THE TEAM As part of the FME Flow product group, you'll lead collaborative teams of full-stack developers, working alongside product managers and UX designers to build the platform our customers rely on to run data integration at enterprise scale. FME Flow takes the workflows authored in FME Form and puts them to work as scheduled and event-driven automations, deployed everywhere from a single on-premises server to Kubernetes clusters and Safe's own hosted cloud. WHAT YOU’LL BE DOING As a Software Development Manager, Flow, you will: - Lead a team of developers through coaching, feedback, and professional development. - Collaborate with Product, UX, and technical stakeholders to define and prioritize work. - Oversee technical delivery, helping manage project flow and addressing risks early. - Support architecture and design discussions to ensure alignment and inclusion of team voices. - Build a positive, inclusive team culture centred on collaboration and shared ownership. - Guide hiring, onboarding, and team growth with a focus on skill development and values alignment. - Champion continuous improvement and openness to change in tools, practices, and communication, including AI-assisted ways of working. - Act as a liaison between your team and other parts of the organization, advocating for both team and business needs. QUALIFICATIONS, SKILLS, AND COMPETENCIES At Safe Software, we welcome diverse backgrounds and experiences. While not all candidates will have everything listed, the most successful candidates will bring many of the following: What We’re Looking For: - 7+ years in software development, including 3+ years leading software teams as a people manager, team lead, or similar role. Direct people management experience strongly preferred. - Solid understanding of Agile development practices and software system design. - Experience working with technologies such as Java, TypeScript, C++ or Python (or equivalent). - Strong communication and collaboration skills, with a focus on empathy and clarity. - Demonstrated ability to support team health and build inclusive, high-performing teams. - Ability to balance technical direction with team and business priorities. - Openness to and support for adopting AI tools within a development team - Demonstrated track record of successfully shipping products. Nice to Have: - Familiarity with Safe Software’s platform or similar technical domains. - Involvement in mentoring, DEI, or culture-building initiatives. - Knowledge of hiring practices, onboarding, and team-building techniques. - Experience with AI Coding Agents (e.g. Claude Code, GitHub Copilot). What You Can Expect When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs build data pipelines that power the modern data stack for thousands of companies. As Engineering Manager for the Data Application Platform team, you’ll lead the engineers responsible for core systems that support data movement, including scheduling and workflow management, application security, and database systems. You’ll guide team execution and career development, partner with technical leads on architectural strategy, and help the team deliver critical initiatives reliably. This is a hands-on leadership role. You’ll focus on growing people, building a healthy delivery process, and shaping technical direction, while staying close to the code and architecture so you can make sound technical decisions and earn the trust of a senior engineering team. This is a full-time position based in our Oakland, CA office. Our hybrid work model combines remote flexibility with in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Java (JVM, JIT, GC tuning, thread management), JUnit Postgres Database Claude Code Docker and Kubernetes AWS, GCP Bazel, BuildKite Observability tools What You’ll Do Lead and Grow the Team: Hire, onboard, coach, and develop software engineers, while providing day-to-day support and managing performance. Own Team Delivery: Plan and prioritize the team’s work, and guide execution to deliver high-quality software predictably. Set Technical Direction: Partner with senior and staff engineers to guide the architecture and evolution of Fivetran’s scheduling, workflow management, application security, and database systems, focusing on reliability, scalability, and security. Drive Cross-Team Alignment: Work with leaders across Fivetran’s platform and engineering organization to coordinate shared technical work and ensure core systems integrate effectively. Shape the Roadmap: Partner with product and engineering stakeholders to translate customer needs, security requirements, and operational feedback into clear priorities and a well-sequenced roadmap. Raise the Engineering Bar: Build a culture of design docs, thoughtful code review, and durable engineering, enabling the team to ship quickly while maintaining quality. Skills We’re Looking For Lead Engineering Teams : Experience managing software engineering teams, including hiring, coaching, and performance management, with a track record of shipping production systems. Bring Strong Engineering Judgment : A solid engineering foundation—you’ve built and shipped production software and can engage credibly with senior engineers on architecture and technical tradeoffs. Understand Core Platform Domains: Familiarity with areas such as SQL, application security, and platform scalability, along with a strong grasp of clean code, modularity, testability, and backward compatibility. Communicate and Collaborate Effectively : Excellent written and verbal communication skills, with experience working in distributed, asynchronous teams and explaining complex tradeoffs to engineers, product managers, and other stakeholders. Lead Across Teams : Demonstrated experience driving cross-team technical initiatives and influencing engineering direction. Deliver Through Ambiguity : A track record of taking high-impact problems from definition through execution. Bonus Skills​ Experience with data platforms or data engineering systems, along with an understanding of application security principles. #LI-HYBRID #LI-EM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $211,513 — $264,391 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: London Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast. Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences. LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more. About the role: We’re hiring Sales Development Representatives to join our SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects. You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI. What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator. What you will do: - Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value. - Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience. - Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development. - Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency. - Use LangChain powered agents to test, learn, and improve prospecting strategies How to be successful in this role: - 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career) - Clear, confident communicator who can engage both technical and business audiences - Motivated by learning, iteration, and experimentation you treat outreach like a craft - Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way - Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate - Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction Compensation & Benefits - Compensation: We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location. For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations. - Annual On Target Earnings - 110,000 GBP (70/30 split) COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role MetaMask is a self-custody wallet that does not hold users’ private keys. Blockchain transactions are generally irreversible, meaning a vulnerability in the product or its software delivery chain can lead directly to financial losses for users. As a result, MetaMask attracts sustained attention from financially motivated attackers and sophisticated supply chain actors. We are looking for a Senior Manager, Application Security to lead application security across the MetaMask extension, mobile app, Snaps, backend services, DeFi primitives, stablecoins, and supporting smart contracts. The role covers architecture, code, dependencies, build and release controls, security testing, and vulnerability disclosure. This is a hands-on leadership role. You will set the strategy and operating model, lead a small senior team, and remain directly involved in code review and threat modelling. You will report to the Head of Security and work closely with MetaMask Engineering leadership to ensure security risks are understood, owned, and addressed. Responsibilities Leadership and planning Lead and develop the Application Security team, including hiring, performance management and career development, while remaining directly involved in technical work. Set the Application Security strategy, annual goals and quarterly OKRs in line with company objectives and the approved Target Operating Model. Define and track KPIs to measure performance and progress. Report AppSec progress, coverage, remediation performance and material gaps to Security leadership and contribute to Risk Committee reporting. Secure design and delivery Define security review requirements across development and release, assess whether they are met and escalate unresolved risks. Lead threat modelling and security design reviews across clients, APIs and backend services, including authentication, key management, signing and delegated actions. Assess trust boundaries across the full system and participate in architecture and RFC reviews. Define software supply chain security requirements and work with engineering teams to implement and validate controls for dependencies, builds, artefacts and publishing. Lead security code reviews across MetaMask applications and smart contracts, working with engineers and relevant specialists to address findings. Define and evolve the secure development lifecycle to incorporate AI agents, including their access, actions and human review requirements. Set security standards for AI development tools, generated code and AI components in products. Integrate security testing into development and delivery workflows, including static and dynamic analysis, dependency scanning, secrets detection and AI scanning. Evaluate tools and validate their findings. Help engineers prevent recurring vulnerabilities through secure coding guidance, reusable libraries, training and the security champions programme. Vulnerability management and external testing Own application vulnerability assessment, triage, prioritisation and remediation tracking within the organisation’s vulnerability management framework. Correlate findings across clients, services and supporting infrastructure with the relevant owners to assess combined impact. Ensure findings have clear owners and deadlines, verify fixes and escalate overdue risks. Set the scope and proposed investment for bug bounty, penetration testing and AI security scanning based on risk and results. Manage external providers, researcher relationships, rewards and payouts, and coordinate vulnerability disclosure. Assurance and incident support Provide evidence of application security controls for audits and assurance reviews, and support customer and partner due diligence. Provide application security expertise during incidents, including vulnerability analysis and remediation support. Qualifications Required : At least eight years in application security or software engineering with a security focus, including two years leading people. Strong practical code review skills in TypeScript/JavaScript, Go or Solidity across browser extensions, mobile applications and backend services, with the ability to identify vulnerabilities and work with engineers to fix them. Proven experience securing applications across clients and backend services, including distributed authentication, authorisation and key management. Experience building or substantially improving an AppSec programme, including security reviews, automated testing, AI scanning, vulnerability management and developer support, with sound judgement on where AI adds value and how to validate its findings. Practical experience securing software supply chains, including dependency policies, software composition analysis, npm, artefact integrity and CI/CD. Experience running bug bounty and penetration testing programmes, including selecting and managing external providers. Working knowledge of EVM smart contract security, including common vulnerabilities, review methods, upgrade and admin controls, and assessing external audits. A record of delivering security improvements through engineering teams outside your reporting line. Clear written communication, from actionable threat models to concise summaries of risk for executives. Preferred : Offensive security qualifications such as OSCP, OSWE or OSWA, or a proven record in bug bounty programmes or CTF competitions. Experience securing browser extensions or mobile applications. Experience securing development workflows that use AI, or AI components in production applications. Experience in crypto, Web3 or another sector facing sustained attacks, such as fintech, payments or infrastructure. Knowledge of or a strong interest in applied cryptography. Familiarity with attacks by state actors against software companies, particularly DPRK supply chain and social engineering campaigns. Experience providing evidence of secure development controls for SOC 2 or ISO 27001 assessments. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity. Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching. You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations. Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product. What you’ll do Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations. Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions. Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform. Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories. Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections. Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption. Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content. Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice. What you’ll bring Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations. Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context. Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off. Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider. The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting. Strong written communication, including the ability to turn complex topics into clear playbooks that others use. Comfort working asynchronously across time zones with Sales, Product, and Engineering. Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security. If you bring transferable experience in an adjacent domain, we encourage you to apply. About the team We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote. How GitLab will support you Be nefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $166,200 — $279,900 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .