Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
You will have the opportunity to join a team responsible for designing the industry's leading Crypto trading system, including Spot, Margin, Perpetuals, Futures, Options, and various risk control models such as simple account, single-currency margin, multi-currency margin, and portfolio margin.
This system supports daily trading volumes of over ten billion USD for both retail and institutional clients.
What You’ll Be Doing
The plumbing of the exchange.
Order management, matching, margin, risk engine, lending/borrowing — across both spot and derivatives. When you ship, millions of trades route through your work the same day.
Infrastructure that holds up where others can't operate.
You'll work directly with Legal, Compliance, and local market teams — not to check boxes, but to design systems that clear the highest regulatory bar in finance. That bar is our moat.
Outlearning the competition.
Talk to traders, take apart competing systems, and decide where we lead vs. fast-follow — across crypto and TradFi.
The instruments that show us the market first.
Build the data and monitoring layer that gives us situational awareness of our own stack and the broader industry. If something's drifting, breaking, or shifting — you know before anyone else.
The 3–12 month direction.
Decide what we build next, and when, based on product lifecycle, competitive landscape, and what our capacity actually is — not what makes the deck look good.
Shipping through.
From spec to launch, you're the person who gets it out the door — pulling engineering, design, ops, and marketing into alignment without becoming the bottleneck.
The AI harness and agent architecture for your domain.
Design and ship multi-step agent workflows — tool use, retrieval, evaluation, human-in-the-loop checkpoints — that power how Core Trading operates. Spec agents the way you spec products.
What We Look For In You
Bachelor's degree or above in mathematics, physics or computer science major.
5+ years experience in building sophisticated backend systems in either crypto or Traditional Finance industry.
AI native skillset that allow you to ship at 10x because you automate the work flow first.
Possess rigorous logical thinking, excellent teamwork, communication skills and be able to coordinate resources to solve problems and achieve goals between different departments.
You possess a strong interest in trading, blockchain and the financial industry.
You are proactive, enthusiastic and sensitive to customers' feedback from a product lens.
Fluent in English and Mandarin (to communicate with Mandarin speaking clients / cross-teams).
Nice-To-Haves
Trading experience in sophisticated institutions.
Excel in quantitative research with various mathematics tools.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States; Los Angeles, United States
About Us
We are a growing commercial real estate lending and investment company focused on structuring and closing high-value commercial deals across multiple asset classes. We are looking for a highly analytical and relationship-driven professional who can combine strong underwriting expertise with business development and deal origination skills.
This role is ideal for someone who understands commercial real estate finance end-to-end — from sourcing opportunities and underwriting deals to structuring transactions and managing closings.
Responsibilities
Underwrite commercial real estate transactions across multiple asset classes including multifamily, office, retail, industrial, hospitality, and mixed-use
Analyze borrower financials, rent rolls, operating statements, tax returns, and market data
Build and review financial models, cash flow projections, and valuation analyses
Structure loan terms and investment scenarios based on risk assessment and deal strategy
Source and originate new commercial lending opportunities through brokers, borrowers, investors, and industry relationships
Manage deal flow from initial screening through closing
Coordinate due diligence, legal documentation, title, third-party reports, and closing requirements
Present investment and lending recommendations to leadership
Maintain relationships with lenders, brokers, borrowers, and capital partners
Monitor market trends and identify strategic lending and investment opportunities
Requirements
4+ years of experience in commercial real estate underwriting, investment analysis, mortgage banking, acquisitions, or loan origination
Strong understanding of commercial lending structures and CRE financial analysis
Experience underwriting income-producing properties and evaluating investment opportunities
Proven ability to source, negotiate, or originate commercial deals
Experience working with banks, private lenders, debt funds, bridge loans, agency financing, or institutional capital
Advanced Excel and financial modeling skills
Strong communication and negotiation abilities
Ability to thrive in a fast-paced, entrepreneurial environment
Preferred Background
We are especially interested in candidates with experience in:
Commercial mortgage banking
CRE acquisitions or investment analysis
Loan origination and capital markets
Debt/equity structuring
Institutional or private real estate lending
What We Offer
Competitive base salary + performance-based compensation
Opportunity to work on high-value commercial transactions
Career growth within an expanding real estate finance platform
High exposure to acquisitions, underwriting, and capital markets
Collaborative and entrepreneurial team environment
Location: United States; Los Angeles, United States
About Us
We are a growing commercial real estate lending and investment company focused on structuring and closing high-value commercial deals across multiple asset classes. We are looking for a highly analytical and relationship-driven professional who can combine strong underwriting expertise with business development and deal origination skills.
This role is ideal for someone who understands commercial real estate finance end-to-end — from sourcing opportunities and underwriting deals to structuring transactions and managing closings.
Responsibilities
Underwrite commercial real estate transactions across multiple asset classes including multifamily, office, retail, industrial, hospitality, and mixed-use
Analyze borrower financials, rent rolls, operating statements, tax returns, and market data
Build and review financial models, cash flow projections, and valuation analyses
Structure loan terms and investment scenarios based on risk assessment and deal strategy
Source and originate new commercial lending opportunities through brokers, borrowers, investors, and industry relationships
Manage deal flow from initial screening through closing
Coordinate due diligence, legal documentation, title, third-party reports, and closing requirements
Present investment and lending recommendations to leadership
Maintain relationships with lenders, brokers, borrowers, and capital partners
Monitor market trends and identify strategic lending and investment opportunities
Requirements
4+ years of experience in commercial real estate underwriting, investment analysis, mortgage banking, acquisitions, or loan origination
Strong understanding of commercial lending structures and CRE financial analysis
Experience underwriting income-producing properties and evaluating investment opportunities
Proven ability to source, negotiate, or originate commercial deals
Experience working with banks, private lenders, debt funds, bridge loans, agency financing, or institutional capital
Advanced Excel and financial modeling skills
Strong communication and negotiation abilities
Ability to thrive in a fast-paced, entrepreneurial environment
Preferred Background
We are especially interested in candidates with experience in:
Commercial mortgage banking
CRE acquisitions or investment analysis
Loan origination and capital markets
Debt/equity structuring
Institutional or private real estate lending
What We Offer
Competitive base salary + performance-based compensation
Opportunity to work on high-value commercial transactions
Career growth within an expanding real estate finance platform
High exposure to acquisitions, underwriting, and capital markets
Collaborative and entrepreneurial team environment
Location: Hybrid - Sydney
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscaler’s, SIs, and agency partners embedded in the strategy from day one
Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite
Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers
Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation
What you need
5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts
Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them
Fluent in English and local language requirements based on the territory you’re focused on;
Comfortable discussing architecture with a CTO and total cost of ownership with a CFO
A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximize long-term revenue
Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline
Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch
A value seller who leads with business outcomes and customer pain, not feature lists
Bonus if you
Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML
Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the ANZ market
Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries
Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the ANZ market
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The Australia based pay range for this role is 388,000 - 524,000 AUD OTE. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture.
You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.
What You'll Own
Strategy & Narrative
Define and execute Bybit's global social media strategy across X (Twitter), Instagram, TikTok, LinkedIn, YouTube, and emerging platforms
Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community
Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines
Develop channel/product-specific strategies that balance global consistency with regional relevance
Team Leadership & Operations
Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments
Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale
Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications
Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response
Campaign & Content Execution
Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable
Oversee influencer strategy — from shortlisting and legal clearance to performance tracking
Manage the production agency relationship for high-quality video content the internal team cannot produce at speed
Data, OKRs & Reporting
Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social
Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems
Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively
Leverage AI tools for trend harvesting, content optimization, and competitive analysis
Cross-Functional Collaboration
Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort
Align with the Strategy Office on global go-to-market strategy and upper-funnel performance
Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restrictions
What We're Looking For
Must-Have
4–8 years
of social media experience, with at least
3 years in a leadership role
managing a team
Marketing background
— you think in campaigns, narratives, and audience journeys, not just posts
Proven track record of
growing social accounts at scale
for a global brand (1M+ followers preferred)
Strong
project management skills
— you can run multiple workstreams, manage agencies, and hit deadlines without chaos
Experience with
Sprinklr
or equivalent enterprise social media management platforms
AI-native mindset
— you actively use AI tools in your workflow for content, research, and analysis
Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus
Nice-to-Have
Experience managing
influencer programs
end-to-end, including legal and compliance workflows
Background working with
executive communications
— writing for or managing the social presence of C-suite spokespeople
Experience with
rebranding
or brand evolution at a global company
Familiarity with
OAP/project management systems
and cross-functional campaign coordination
Deep knowledge of
crypto, Web3, or fintech
— you can write about DeFi, trading products, and market events without needing a translator (optional)
What Makes This Role Unique
You'll be shaping the social voice of a
top-3 global crypto exchange
during a pivotal rebranding moment
Direct access to and collaboration with the
executive leadership
A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August)
Real budget, real agencies, real campaigns — this is not a one-person show
A culture that values
ownership, speed, and creative courage
What We Don't Want
Someone who needs to be told what to post
Someone who can't write a content brief or manage an agency
Someone who treats social as a support function rather than a growth engine
Someone who can't handle ambiguity or a fast-moving environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: George Town, Cayman Islands
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Yerevan, Armenia; Kuala Lumpur, Malaysia
We are seeking an In-House Corporate Attorney with substantial experience operating in the financial markets sector. The incumbent will play a critical role in supporting and maintaining the company’s fast pace towards its vision, strategy, and new operating model. This role will work across multiple jurisdictions, ensuring compliance with regulations while building commercially favourable
relationships with our counterparties. This role will require specific experience with brokerages and securities law, with an emphasis on emerging markets.
Key Responsibilities:
Strategic Counsel:
Provide legal counsel and guidance to various business units within our client on a broad range of legal matters, focusing on financial industry regulations and navigation of multi-jurisdictional regulatory matters.
Reporting and Communication:
Regularly inform the General Counsel of materially important information, developments, and strategic insights pertaining to global regulatory matters. With the ability to escalate matters that require immediate attention in a timely manner.
Regulatory specialist knowledge:
Advise on the company’s licencing, applications for regulatory approval, horizon scanning, Financial services knowledge of Regulated exchanges and Brokerage firms, with experience of regulatory analysis giving rise to change in operations, systems, reporting, trading and internal management structure;
Understand and apply prescribed retail protection regulatory knowledge within financial services sector; Cross-jurisdictional exposure to regulatory legal analysis and legal
Regulatory Strategy:
Ability to develop long-term strategies that align business objectives with regulatory requirements.
Understanding and application of worldwide project management for legal compliance implementation and regulatory change.
Contract Review:
Understand the company’s risk appetite to collaborate with internal stakeholders to review, draft, and negotiate contracts, agreements, and other legal documents pertinent to trading activities.
Commercial Research:
Conduct comprehensive legal research and analysis to ensure adherence to international financial industry regulations including securities and derivatives laws. Pro-actively offer legal insights from the research to lead the way on new product offerings, initiatives, and business strategies.
Commercial knowledge of key documentation relating to brokerage/ financial services firm (Terms, trading platform agreements)
Legislation and Policy Interpretation: Expertise in analyzing and interpreting legislation, regulations, and policy changes in emerging markets where our client has operations;
Company Policies and Education:
Assist in developing and implementing company policies and procedures to mitigate legal and regulatory risks associated with trading activities.
Risk Management:
Understand the company’s risk appetite and provide guidance on financial industry regulations, enabling the commercial side to make accurate and informed decisions.
Requirements
License and qualified attorney with a degree from an accredited law school.
Proven relevant legal experience, showcasing strong expertise in trading firms, securities, and derivatives.
Deep understanding of international financial industry regulations with a focus on securities and derivatives.
Proficiency in contract drafting, negotiation, and comprehensive legal research.
Collaborative mindset with proven capability to excel in cross-functional teams.
Superior organizational, strategic planning, and communication skills with the ability to manage multiple concurrent projects.
Ability to adapt effectively to a fast-paced and dynamic work environment.
Exceptional analytical, problem-solving, and communication skills.
instructing and managing external legal counsel and other junior lawyers
Producing updates, training and presentations to team members, General Counsel and key stakeholders.
Location: Zürich, Switzerland; Schlieren, Switzerland; Riesbach, Switzerland; Bern, Switzerland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Fluent German speaker (written and spoken).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: New York; Philadelphia; Newark; Boston
Workplace: Hybrid
COMPANY OVERVIEW
Veloq is the software platform powering the next generation of grocery fulfilment. Born from Rohlik Group's proprietary technology and operational excellence across five European markets, we are now a standalone technology company empowering grocers to transform their warehouse operations and scale their same day e-grocery offering. Our modular platform spans automated picking, e-commerce fulfilment, and last-mile logistics and is built to power online grocery profitably.
Today, Rohlik Group serves 850,000+ customers across Europe using this technology. We have proven it works at scale. Now we are bringing it to the world. We’re only at the beginning of the journey. This is a chance to join a lean team and help build the operations engine, shape how we run and build the business, and scale a category-defining company from the ground up. You will have real ownership over your function, direct access to the CEO, and equity in a company at the beginning of a major growth curve.
ROLE OVERVIEW
You will own Veloq's commercial motion in United States. This is both a senior hunter role and a true people leadership role: you will lead the commercial function, manage the team, and build the next layer of sales capability as the business scales.
You will lead consultative technical sales of bespoke warehouse automation and software solutions, working closely with operations, IT, finance, and commercial stakeholders to shape customer-specific outcomes. You will develop and close high-value enterprise relationships, refine the sales playbook, and shape how Veloq sells to grocers and logistics operators in Europe.
We already have a clear ICP and an active set of target accounts in the pipeline. Your job is to take that foundation, deepen the pipeline, close the first major accounts, and build the next wave of enterprise revenue. You report directly to the CEO and will influence pricing, positioning, and commercial terms from day one.
WHAT WE EXPECT FROM YOU
1. REVENUE & PIPELINE
- Own the US revenue target for Veloq's warehouse automation SaaS — including closing the first enterprise account(s) and building the FY27 pipeline.
- Progress and expand an existing set of qualified target accounts already in motion, while adding new enterprise opportunities in EMEA.
- Build a qualified pipeline of enterprise accounts with a minimum 3:1 pipeline coverage ratio maintained at all times.
- Develop a repeatable, scalable sales motion that can be handed off to future hires as the business grows.
2. SALES MOTION & PLAYBOOK
- Refine the US ICP: target verticals, buyer personas, account profiles, and deal stages.
- Develop the sales narrative for each buyer persona — COO, VP Supply Chain, and CFO — anchored in warehouse economics, labour productivity, fulfilment cost per order, and same-day capability.
- Translate complex technical capabilities into customer-specific value propositions, including tailored warehouse automation designs and implementation approaches.
- Maintain deal discipline through consistent go-to-market engagement, account planning, proposal quality, and competitive positioning.
3. ENTERPRISE RELATIONSHIPS & EVENTS
- Build and manage relationships with enterprise retail and 3PL decision-makers across Europe.
- Represent Veloq at relevant grocery, supply chain, and logistics forums to build brand presence and pipeline.
- Develop strategic accounts into multi-FC, multi-year contracts.
4. GTM & CROSS-FUNCTIONAL COLLABORATION
- Work with the CEO on pricing strategy and major contract negotiations.
- Collaborate with the Head of Partnerships on SI and co-sell opportunities.
- Partner with product leadership on solution roadmap, competitive positioning, and market feedback — feeding buyer objections, competitive threats, and emerging trends back into the business.
- Work cross-functionally with Operations, Legal, and Finance to ensure seamless handover from sale to implementation, reducing rework and improving customer satisfaction.
5. LEADERSHIP & TALENT DEVELOPMENT
- Coach, develop, and elevate the performance of the commercial team; set high standards for sales culture, activity discipline, and customer engagement.
- Build succession plans and hire high-potential talent as the function scales — bringing in the right people at the right time.
- Implement and uphold a consistent sales operating rhythm: pipeline reviews, deal qualification, forecast calls, and win/loss debriefs.
- Optimise deployment of pre-sales, solution design, and business development resources across the account base.
WHAT WE ARE LOOKING FOR
MUST HAVE
- 10+ years in enterprise SaaS or supply chain / logistics technology sales, with at least 5 years in senior commercial or hunter roles.
- Proven closer with a track record of hitting or exceeding quotas at or above €1M ARR.
- Experience selling into retail, grocery, or logistics operations at C-suite or VP level, with a strong understanding of warehouse automation and e-grocery economics.
- Proven people management experience, including coaching, performance management, and building a high-performing sales culture.
- Consultative technical sales experience: the ability to sell bespoke solutions requiring discovery, solution design, and alignment across operational and technical stakeholders.
- Hunter mentality: you build your own pipeline and thrive using CRM and AI tools to accelerate outbound sales motion
- Comfortable with long, complex sales cycles (6–18 months) across multiple stakeholders including operations, IT, finance, and legal.
NICE TO HAVE
- Existing relationships with senior buyers at top US grocers or 3PLs.
- Familiarity with CRM tools (Salesforce preferred) and pipeline forecasting disciplines.
- Exposure to solution design, estimating, or pre-sales engineering teams.
- Track record of building or formalising a sales playbook from scratch.
#LI-ML1
Location: New York; Philadelphia; Newark; Boston; Group career pages
Workplace: Hybrid
COMPANY OVERVIEW
Veloq is the software platform powering the next generation of grocery fulfilment. Born from Rohlik Group's proprietary technology and operational excellence across five European markets, we are now a standalone technology company empowering grocers to transform their warehouse operations and scale their same day e-grocery offering. Our modular platform spans automated picking, e-commerce fulfilment, and last-mile logistics and is built to power online grocery profitably.
Today, Rohlik Group serves 850,000+ customers across Europe using this technology. We have proven it works at scale. Now we are bringing it to the world. We’re only at the beginning of the journey. This is a chance to join a lean team and help build the operations engine, shape how we run and build the business, and scale a category-defining company from the ground up. You will have real ownership over your function, direct access to the CEO, and equity in a company at the beginning of a major growth curve.
ROLE OVERVIEW
You will own Veloq's commercial motion in United States. This is both a senior hunter role and a true people leadership role: you will lead the commercial function, manage the team, and build the next layer of sales capability as the business scales.
You will lead consultative technical sales of bespoke warehouse automation and software solutions, working closely with operations, IT, finance, and commercial stakeholders to shape customer-specific outcomes. You will develop and close high-value enterprise relationships, refine the sales playbook, and shape how Veloq sells to grocers and logistics operators in Europe.
We already have a clear ICP and an active set of target accounts in the pipeline. Your job is to take that foundation, deepen the pipeline, close the first major accounts, and build the next wave of enterprise revenue. You report directly to the CEO and will influence pricing, positioning, and commercial terms from day one.
WHAT WE EXPECT FROM YOU
1. REVENUE & PIPELINE
- Own the US revenue target for Veloq's warehouse automation SaaS — including closing the first enterprise account(s) and building the FY27 pipeline.
- Progress and expand an existing set of qualified target accounts already in motion, while adding new enterprise opportunities in EMEA.
- Build a qualified pipeline of enterprise accounts with a minimum 3:1 pipeline coverage ratio maintained at all times.
- Develop a repeatable, scalable sales motion that can be handed off to future hires as the business grows.
2. SALES MOTION & PLAYBOOK
- Refine the US ICP: target verticals, buyer personas, account profiles, and deal stages.
- Develop the sales narrative for each buyer persona — COO, VP Supply Chain, and CFO — anchored in warehouse economics, labour productivity, fulfilment cost per order, and same-day capability.
- Translate complex technical capabilities into customer-specific value propositions, including tailored warehouse automation designs and implementation approaches.
- Maintain deal discipline through consistent go-to-market engagement, account planning, proposal quality, and competitive positioning.
3. ENTERPRISE RELATIONSHIPS & EVENTS
- Build and manage relationships with enterprise retail and 3PL decision-makers across Europe.
- Represent Veloq at relevant grocery, supply chain, and logistics forums to build brand presence and pipeline.
- Develop strategic accounts into multi-FC, multi-year contracts.
4. GTM & CROSS-FUNCTIONAL COLLABORATION
- Work with the CEO on pricing strategy and major contract negotiations.
- Collaborate with the Head of Partnerships on SI and co-sell opportunities.
- Partner with product leadership on solution roadmap, competitive positioning, and market feedback — feeding buyer objections, competitive threats, and emerging trends back into the business.
- Work cross-functionally with Operations, Legal, and Finance to ensure seamless handover from sale to implementation, reducing rework and improving customer satisfaction.
5. LEADERSHIP & TALENT DEVELOPMENT
- Coach, develop, and elevate the performance of the commercial team; set high standards for sales culture, activity discipline, and customer engagement.
- Build succession plans and hire high-potential talent as the function scales — bringing in the right people at the right time.
- Implement and uphold a consistent sales operating rhythm: pipeline reviews, deal qualification, forecast calls, and win/loss debriefs.
- Optimise deployment of pre-sales, solution design, and business development resources across the account base.
WHAT WE ARE LOOKING FOR
MUST HAVE
- 10+ years in enterprise SaaS or supply chain / logistics technology sales, with at least 5 years in senior commercial or hunter roles.
- Proven closer with a track record of hitting or exceeding quotas at or above €1M ARR.
- Experience selling into retail, grocery, or logistics operations at C-suite or VP level, with a strong understanding of warehouse automation and e-grocery economics.
- Proven people management experience, including coaching, performance management, and building a high-performing sales culture.
- Consultative technical sales experience: the ability to sell bespoke solutions requiring discovery, solution design, and alignment across operational and technical stakeholders.
- Hunter mentality: you build your own pipeline and thrive using CRM and AI tools to accelerate outbound sales motion
- Comfortable with long, complex sales cycles (6–18 months) across multiple stakeholders including operations, IT, finance, and legal.
NICE TO HAVE
- Existing relationships with senior buyers at top US grocers or 3PLs.
- Familiarity with CRM tools (Salesforce preferred) and pipeline forecasting disciplines.
- Exposure to solution design, estimating, or pre-sales engineering teams.
- Track record of building or formalising a sales playbook from scratch.
#Veloq #LI-ML1
Location: Bergen, Norway; Kokstad, Norway
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Gothenburg, Sweden; Mölndal, Sweden; Borås, Sweden
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Stavanger, Norway
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Turku, Finland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Malmö, Sweden; Helsingborg, Sweden; Halmstad, Sweden; Kalmar, Sweden
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Kristiansand, Norway; Porsgrunn, Norway
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Oslo, Norway; Hvalstad, Norway; Fredrikstad, Norway; Son, Norway; Gardermoen, Norway, Norway
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Umeå, Sweden; Luleå, Sweden
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
УдалённоUnited States; Los Angeles, United States
УдалённоUnited States; Los Angeles, United States
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