Location: Mexico
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Argentina
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Venezuela, Bolivarian Republic of
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
УдалённоVenezuela, Bolivarian Republic of
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Location: Colombia
We are seeking a skilled and detail-oriented
AutoCAD Drafter
with experience in
retail architecture projects for the U.S. market.
The ideal candidate is fast, accurate, and highly organized, capable of handling redmarks and producing precise construction documentation under tight deadlines.
Key Responsibilities
Develop detailed
technical drawings and construction documents
for retail projects.
Implement design revisions and
redlines efficiently
while maintaining accuracy.
Ensure
U.S. code compliance and drawing standards
are followed.
Coordinate with architects and project managers to ensure deliverables meet quality and timeline expectations.
Maintain organized file structures and clear layer management within AutoCAD.
Requirements
Proven experience drafting
retail or commercial projects
for the U.S. market.
Proficient in AutoCAD
(advanced level).
Experience preparing
construction documentation and technical detailing
.
Ability to
work quickly and accurately
under tight deadlines.
Strong English communication skills (written and spoken).
Portfolio of retail projects
is required.
Familiarity with
U.S. building standards and drawing conventions
.
Experience collaborating remotely with U.S.-based teams.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth.
- Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance.
- Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought.
- Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling.
- Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation.
- Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time.
- Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org.
WHAT YOU'LL BRING
- 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems.
- Experience designing for availability, scalability, and reliability at both infrastructure and application layers.
- Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture).
- Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar).
- Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns.
- Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams.
- Degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER...
- Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment.
- Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch.
- Familiarity with incident management automation or self-healing infrastructure patterns.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Anywhere
Workplace: Remote
ABOUT SQUADS
Squads is a financial technology company building products and APIs for the stablecoin economy. We build on open infrastructure, global money and internet capital markets to deliver better financial services to every business, individual and developer.
OUR PRODUCTS
- Squads Multisig: The premier multisig platform for Solana.
- Altitude: A global business account to save, earn and move money.
- Fuse: A personal finance app for stablecoins and tokenized assets.
These three products are powered by our stablecoin infrastructure and developer platform: Grid.
Our investors include Haun Ventures, Multicoin Capital, Electric Capital, Coinbase Ventures, Toly, Mert, and others.
Squads Multisig is our self-custodial platform for securing and managing assets on Solana. It’s built for Solana treasuries, program upgrades, validator operations and token management.
Trusted by 450+ teams to secure over $10 billion in value, Squads Multisig is used by almost every team in the Solana ecosystem, including leading protocols such as Jito, Jupiter, Drift, Kamino, and Helius.
ABOUT THE ROLE
As a Senior Frontend Engineer, you’ll join a high-caliber team at the intersection of design and engineering. You will own the development of intuitive, performant, and secure web applications built on Squads Protocol.
You’ll work across product, design, and engineering to shape user experiences from ideation to production, with full ownership of feature development. If you're a multidisciplinary builder who obsesses over elegant interfaces and clean code—this is your playground.
This role is ideal for someone who wants autonomy, thrives in rapidly evolving environments and wants to make an outsized impact in a fast-moving Web3 environment.
WHAT YOU WILL BE DOING
- Rapidly implement functional, responsive UI components from designs, with attention to performance and accessibility
- Lead frontend architecture and help evolve our design system
- Collaborate with product and engineering teams to ship features from concept to launch
- Maintain and improve the application codebase with scalable, well-documented, and tested code
- Uphold high coding standards, contribute to code reviews, and mentor junior engineers
QUALIFICATIONS
CORE EXPERTISE:
- Demonstrated expertise (5+ years) in building and delivering high-performance, visually refined web applications, with a deep understanding of browser fundamentals, modern JavaScript (ES6+), and advanced TypeScript features.5
- Strong proficiency in React, TypeScript, and modern frontend development best practices with Clean, modular, async-safe code
- You approach product engineering with a user-first mindset, proactively shaping features and interfaces to deliver intuitive, delightful, and accessible experiences.
- Solid grasp of systems design, debugging, and application performance
- Experience working with REST APIs and backend systems, gPRC and WebSocket APIs
- Strong communication skills and comfort with ambiguity—able to propose and lead solutions proactively
- Understands extension sandboxing and least-privilege permissions
CORE SKILLS
- TypeScript, React,
- Next.js http://next.js, Server Components,
- Jōtai (or similar),
- Vanilla Extract, StoryBook, Jest (or similar)
- Web Browser API fundamentals,
- Solana Web3.js http://web3.js,
- Web Workers,
- Web security fundamentals (CSP, CORS, JWT, etc),
- Chrome Extension APIs ,
NICE TO HAVE:
- Interest or experience in hybrid design-engineering roles
- Portfolio of UI/UX work and familiarity with Figma
- Knowledge of blockchain UX patterns and product flows
- Experience with Solana development (wallet adapters, token programs, client SDKs)
WHY SQUADS
- Build the future of open finance. You’ll help accelerate adoption of stablecoin‑powered solutions at a time when finance is shifting to programmable, borderless rails
- Broaden your impact. Drive alignment, innovation, and results across teams and initiatives.
- Modern tools and culture. Operate with high agency in a mission‑driven team that ships relentlessly and values craftsmanship.
- Mission Focus. We don't hire people that need to be managed, we hire people that want to be led
BENEFITS
- We’re offering competitive and generous compensation, with meaningful equity and upside.
- Unlimited, flexible PTO
- Flexible work schedule
- Company laptop and allowance for any necessary home equipment
- Two company-paid off-sites per year
OUR VALUES
- Kindness Matters. We show kindness and respect to all users, customers, and team members in every interaction (internal and external). Being kind compounds and strengthens our relationships.
- Craftsmanship Excellence. We deeply care about the quality of everything we create. Every contribution, regardless of size, must meet our high standards for excellence.
- Radical Transparency. We communicate openly and honestly with each other. Respectful candor is valued over comfortable silence, as we can't afford to miss insights due to fear of speaking up.
- Bias for Action. We believe action produces information. At no more than 20% completion of a project we must have a working prototype to test and iterate on.
- Speed with Purpose. We move with urgency and focus. Slow and expensive usually go together. Good, fast, and cheap outcomes are perfectly achievable through disciplined execution.
- Professional Integrity. We never speak negatively about competitors, partners, vendors, or others. Such behavior reflects insecurity and provides no value.
- Creative Problem-Solving. We value innovative thinking that challenges conventions. The best solution aligns with the task at hand, not necessarily with how things have always been done.
- Team Over Ego. We share both successes and failures collectively. No individual's ego should surpass our commitment to the product and its impact.
- Results Over Hierarchy. We do not care about titles in this company. No politics, no hierarchy. All we care about is winning together.
If you’re excited to help businesses access modern money rails and believe that stablecoins will democratize finance, we’d love to talk. Reach out to us
Location: Cairo, Egypt
As a Remote Huawei Network and Security Administrator at Müller's Solutions, you will oversee the management and security of our Huawei network infrastructure from a remote work setting. This role demands proficiency in Huawei technologies along with a strong grasp of network security principles. You will be instrumental in maintaining the performance, reliability, and security of our network systems, working closely with various teams to apply best practices in network security.
The responsibilities of the Huawei Network and Security Administrator include the
design, implementation, configuration, administration, and daily operation
of the organization’s Huawei network and security infrastructure.
This encompasses
LAN/WAN, SD-WAN, WLAN, firewalls, VPNs, NAC, and iMaster NCE management systems
. The position guarantees
high availability, security, scalability, and performance
of network and security services throughout datacenter, cloud, and branch environments.
Key Responsibilities:
Design
enterprise network architecture
using Huawei switches, routers, firewalls, and SD-WAN technologies.
Participate in network capacity planning, redundancy, and high availability design.
Design and implement
segmentation, VLANs, QoS policies
, and routing strategies (OSPF, BGP, and static routing).
Support network integration with
cloud environments
and third-party services.
Develop
network topology diagrams, documentation, and configuration standards
.
Deploy and configure
Huawei switches (S series), routers (AR series), and firewalls (USG, HiSec)
.
Configure
Huawei iMaster NCE-Campus / NCE-WAN / SD-WAN controllers
for centralized orchestration and policy enforcement.
Implement
NAC (Network Access Control)
and user authentication using
Huawei Agile Controller
.
Manage
VPN configurations
, including IPsec and SSL VPNs for secure remote access.
Configure
WLAN controllers (ACs) and APs
for campus wireless networks.
Integrate Huawei devices with
SIEM or centralized monitoring tools
(e.g., eSight, iMaster NCE, or 3rd-party tools).
Monitor and maintain
network availability, performance, and security posture
through iMaster NCE dashboards and alarms.
Perform
daily health checks
, log reviews, and event correlation.
Troubleshoot connectivity, latency, and configuration issues across LAN, WAN, and SD-WAN.
Manage
user and device access
, network policies, and firewall rule changes following security best practices.
Maintain
IP address management, DNS, DHCP, and routing tables
.
Ensure
network configuration backups
, firmware updates, and patch management are regularly performed.
Perform
root cause analysis
for network incidents and produce detailed incident reports.
Requirements
Requirements:
Bachelor’s degree
in Computer Science, Information Technology, or a closely related discipline.
Over 5 years of experience
in network and security administration, ideally with Huawei products.
Practical experience with:
Huawei iMaster NCE (Campus / WAN / SD-WAN / Security)
Huawei AR routers, S-Series switches, USG firewalls, and AC controllers
Routing protocols including OSPF, BGP, RIP, and static routing
NAT, ACL, QoS, VLAN, VRRP, MSTP, DHCP, and DNS
Network monitoring solutions (eSight, NCE, SolarWinds, or equivalent)
In-depth understanding of
network security principles, VPNs, IPS/IDS, SSL inspection, and NAC
.
Experience working in
multi-site enterprise settings
and
cloud environments
.
Familiarity with
Huawei HCIA / HCIP / HCIE certifications
is strongly preferred.
Exceptional troubleshooting, analytical, and documentation capabilities.
Strong ability to communicate and collaborate effectively across teams.
Preferred Certifications
Huawei HCIP-R&S / HCIP-Security / HCIP-Datacom / HCIP-SDWAN
Huawei HCIE-Datacom or HCIE-Security
ITIL Foundation v4
(for operational process management)
CCNA/CCNP
or equivalent multi-vendor network understanding (advantageous)
Location: Riyadh, Saudi Arabia
Responsibilities:
Manage data processes to guarantee the accuracy, consistency, and accessibility of information throughout the organization.
Track data health and performance indicators to spot opportunities for enhancement.
Ensure adherence to data privacy laws and security protocols.
Assist clients in developing comprehensive data strategies, encompassing data architecture, quality assurance, and governance frameworks.
Ensure data compliance with both local and international regulations.
Capable of establishing overarching frameworks for the execution of these programs, which includes identifying business requirements,
tracking the advancement of these initiatives, and providing recommendations for improvements.
Competent in conducting assessments of data management compliance and producing reports on the findings.
Create and uphold a data catalog along with data value realization plans, while overseeing their execution.
Oversee the development and implementation of plans related to business intelligence and analytics, reference and master data management, data architecture and modeling, document and content management, as well as data operations.
Design a template for the data catalog, which includes a data dictionary and a business glossary.
Create relevant templates for data value realization, such as pricing model templates and charging model templates.
Skilled in developing and modifying data.
Review artifacts related to data architecture.
Requirements
Bachelor degree in Business or Information Technology
• Advanced knowledge in data management and governance
products
• Ability to lead data management team
• Knowledge of alignment with strategic and operational
• Knowledge of relevant technical and national controls and
standards and the ability to apply them
• Good communication and building relationships skills
• Ability to assess compliance and prepare the required reports
• Proficiency in statistics, data analysis, and research methods
Certified Data Management Professional (CDMP)
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Arizona
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
This role will be based in
Queen Creek, AZ
and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS & HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS & LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.
Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.
Manages day to day activities of PRI's customer companies.
Utilizes advanced metrics to analyze, develop and implement process development.
Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.
Responsible for professional technical development of all field technical specialists.
Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.
Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.
Manage information flow and knowledge transfer sessions for PRI's customer companies.
Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.
Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.
Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.
Manages Installation & Service Manual Validation Process– Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.
Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.
Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.
Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.
Perform EV battery machine set-up with LGEUS PRI & technical team engineers and partners.
Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.
Daily Production Data Analysis and Report Preparation.
Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.
PRIX & PRIX-US, manages the personnel of partner companies and shares equipment status and issues.
Maintain records of all preventive maintenance and troubleshooting tasks.
Qualifications:
Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.
Bilingual in English and Korean.
Excellent communication skills and interpersonal skills to interact effectively with diverse client
group.
Ability to troubleshoot in depth service issues via phone and onsite.
Ability to read, analyze and interpret technical business periodicals, professional journals and
technical procedures.
Ability to write reports and business correspondence.
Ability to read and edit technical drawings/prints.
Ability to effectively present information and respond to questions from management, clients and
customers.
Ability to work in a technically dominated environment: engineering, contracting and construction
trades and able to absorb and commit technical information to knowledge quickly.
Ability to anticipate and solve practical problems and resolve issues.
Self-starter with the ability to work both independently and within a team.
Ability to effectively communicate ideas and properly describe problems and solutions.
Ability to effectively handle multiple tasks.
Well-developed planning, organization, analytical, and decision making skills.
Proficient computer skills, such as Excel and PowerPoint.
Ability to produce clear, timely and concise documentation and have well developed problem
solving skills.
#LI-DR1
Recruiting Range
$90,000
—
$120,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Singapore
Established in 2020, Riot Singapore is a game development studio focused on delivering great experiences to our players. We partner with our LA headquarters on game development for League of Legends, Teamfight Tactics, Legends of Runeterra, VALORANT and 2XKO. Riot Singapore is seeking talented, passionate Rioters with backgrounds in all areas of game development to build games that make it better to be a player.
We’re focused on working together to promote individual autonomy, ownership, collaboration, and inclusivity, so every Rioter can be their best while we boldly pursue games.
That's where you come in.
As a
VFX Lead on the Cosmetics Team for Teamfight Tactics
, you will channel your knowledge of color and light to explore and produce the best player value for Teamfight Tactics players.
You’ll guide the exploration and execution of the VFX. In addition to providing clear direction, you’ll implement the sleek, dynamic and dramatic visual effects that add atmosphere and depth to the gameplay. Through your expertise, you’ll mentor and level-up the craft and game developer skills of your VFX team. You will work with the Associate Art Director to implement a VFX style that fits within the art pillars and punctuates the game design. You will implement the effects and set the high quality bar.
You’ll expand and support a high-performing external team and give them guidance and knowledge. You will set high expectations, push for growth for both each individual artist and the entire team, and streamline the production efficiency. You will use your broad knowledge of art, craft, technique, and people management, to set clear goals for your team and make sure the process of delivering those goals is as smooth as possible for your team and their stakeholders. You will ensure your team stays motivated and empowered to take ownership of creativity, you will coach your team to be a triple A team.
You will work closely with Product Leads, Delivery Leads, Stakeholders, and the Associate Art Director to stay aligned on vision and priorities. Quickly mediate and resolve craft disagreements and misalignments. Prioritize the craft’s health and support, above personally contributing to art production. Run and manage healthy and productive craft review sessions. Work closely with the others VFX Leads on Teamfight Tactics Cosmetic to together cultivate a great cohesive culture and ensure a consistent quality and style.
Responsibilities:
Oversee and be accountable for the quality of the work the team delivers and set the bar for excellence.
Provide craft direction for your team.
Provide as-needed support of all aspects of VFX process; from set-up through production and troubleshooting
You will balance visual satisfaction and gameplay clarity.
Provide hands on craft support to the product where needed
Support the Associate Art Director on emergent tasks where needed.
You will build a world-class team by sourcing AAA VFX artists in China and developing and growing their craft skills and soft skills through training and feedback
Build and maintain a healthy VFX team. Set clear vision, provide consistent feedback, and build trust.
You will establish and maintain a highly engaged, creative, and motivated culture to unleash artists’ potential.
You will drive and improve the rituals in your team to support high-quality craft delivery and enable efficient growth of your team.
You will collaborate with Rioters in Singapore and worldwide to make sure product goals are fulfilled, and working practices are appropriate.
You will be vigilantly finding creative and effective solutions to eliminate complex problems.
Required Qualifications:
5+ years professional experience in the video games industry as VFX
2+ years of management experience of leading/mentoring teams and individuals.
Advanced skills in 3D/2D Software - Maya, 3DS Max, Photoshop
Experience creating high-quality, stylized real-time VFX
Expertise in handpainted stylized VFX
Shipped titles as a Senior or Lead VFX Artist
High proficiency in VFX development, including fundamentals such as timing, shape language, composition, design, shader and color theory
A clear understanding of the Teamfight Tactics art style
Desired Qualifications:
AAA Feature/Game experience
Teamfight Tactics community connections/knowledge
Experience giving direction and delivering clear, constructive feedback to vendors
Past leadership or management experience
Development experience creating materials and PBR assets within modern game engines (Unreal, Unity, etc)
Broad experience of collaborating with other art disciplines, working production end to end
Well-versed in VFX design for themed and cosmetic content across a variety of game titles, with the ability to form and articulate thoughtful creative insights.
Tools experience: have worked in several tools, pipelines, and game engines
Fluent in Mandarin Chinese and English, with the ability to communicate effectively in multilingual, cross-cultural treatments
Experience managing distributed teams across time zones and in remote work environments
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Full relocation support
Full health insurance for you, your spouse and children
Open paid time off
Retirement benefits with company matching
Life insurance, parental leave, plus short-term and long-term disability
Play Fund so you can broaden and deepen your knowledge of our players and community through games
We will double down on your donations of time and money to non-profits
Location: Barcelona, Spain
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Buenos Aires, Argentina
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Mexico City, Mexico
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Bogotá, Colombia
Uptalent.io, a leading global platform connecting top-tier talent from Latin America with exciting companies around the world, is currently seeking a Remote Architectural Designer with expertise in Archicad and outstanding Graphic Design capabilities. As a Remote Architectural Designer, you will have the opportunity to work with cutting-edge companies while enjoying the flexibility of remote work. Join Uptalent.io and be part of our mission to connect exceptional talent with innovative organizations.
Responsibilities
Create architectural designs and layouts using Archicad, ensuring adherence to project requirements and standards.
Collaborate with cross-functional teams to understand project scope and deliverables.
Produce high-quality graphic designs, including 2D and 3D renderings, presentations, and marketing materials.
Conduct research and analysis to support design decisions and recommendations.
Ensure accuracy and consistency in design documentation and deliverables.
Requirements
Bachelor's degree in Architecture, Interior Design, or a related field.
Proficient in Archicad software with experience in architectural design and documentation, mainly for Residential Projects.
Previous experience working for the US or European Markets.
Experience in creating high-quality 2D and 3D renderings and presentations.
Knowledge of architectural standards, building codes, and regulations.
Ability to work independently and manage multiple projects simultaneously.
Excellent communication and collaboration skills.
Fluency in English (both written and spoken).
Portfolio showcasing previous architectural work in Archicad
Open to work on Full-Time positions, as well as Part-Time or flexible Per Hour formats.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
УдалённоBogotá, Colombia
ОфисMadrid
ОфисParis
ОфисLondon
ОфисLondon
ОфисSan Francisco, CA
УдалённоseniorМожно работать из любой страны
Cairo, Egypt
Arizona
Singapore; Experience managing distributed teams across time zones and in remote work environments; Full relocation support