Location: San Francisco; New York City
Workplace: Hybrid
ABOUT THE JOB
We're looking for an experienced Global Mobility Lead to build and run the programs that help employees join, move, and work across borders. You will own our mobility policies, immigration casework, and vendor relationships, and partner with Legal, Finance, and People Ops to make cross-border moves clear, compliant, and well supported.
WHAT YOU’LL OWN
GLOBAL MOBILITY
- Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds.
- Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support.
- Manage employment-based immigration casework in partnership with outside counsel: H-1B (including cap-subject and change-of-employer/AC21 timing), L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence. Own the internal timeline, the start-date reality check, and the manager/candidate communication.
- Own daily immigration intake and case execution, including employer questionnaires, supporting documents, employment verification letters, signatures, counsel follow ups, and case closure.
- Own right-to-work compliance across jurisdictions: I-9 and E-Verify in the US, Home Office share-code checks in the UK, and equivalent checks in our EU and other markets.
- Decide and document the entity/employment model for each new market (direct entity, EOR, or non-resident payroll registration) with Finance and Legal.
- Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance.
- Model and track mobility cost, including sponsorship and premium-processing fees, so leadership can make go/no-go calls with real numbers, and obtain and document required approvals before committing sponsorship or spend
DATA AND SYSTEMS
- Build the tracking layer: mobility case pipeline, immigration deadlines and expirations, compensation comparisons, etc.
- Stand up mobility dashboards: case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trend.
- Write the employee-facing documentation so moves and pay decisions are predictable and explainable, not one-off negotiations.
What we’re looking for
REQUIRED
- 6+ years of experience in global mobility, with real ownership of cross-border moves and immigration casework, not just vendor hand-offs.
- Working fluency in US employment-based immigration and at least one other major jurisdiction’s work-authorization regime (UK, EU, or Canada).
- Strong analytical skills: comfortable in spreadsheets and HRIS reporting, able to build a defensible model and explain the assumptions behind it.
- Judgment about risk. You know when to escalate to Legal, when to flag classification or permanent-establishment exposure, and how to say no clearly.
- Excellent written communication: you’ll draft policies, verification letters, offer rationales, and executive-facing recommendations.
- Comfort with ambiguity, high volume, and shifting priorities.
ГибридleadSan Francisco; New York City; Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds; Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support; Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance
Location: San Francisco; New York City
Workplace: Hybrid
ABOUT THE JOB
We're looking for an experienced Global Mobility Lead to build and run the programs that help employees join, move, and work across borders. You will own our mobility policies, immigration casework, and vendor relationships, and partner with Legal, Finance, and People Ops to make cross-border moves clear, compliant, and well supported.
WHAT YOU’LL OWN
GLOBAL MOBILITY
- Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds.
- Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support.
- Manage employment-based immigration casework in partnership with outside counsel: H-1B (including cap-subject and change-of-employer/AC21 timing), L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence. Own the internal timeline, the start-date reality check, and the manager/candidate communication.
- Own daily immigration intake and case execution, including employer questionnaires, supporting documents, employment verification letters, signatures, counsel follow ups, and case closure.
- Own right-to-work compliance across jurisdictions: I-9 and E-Verify in the US, Home Office share-code checks in the UK, and equivalent checks in our EU and other markets.
- Decide and document the entity/employment model for each new market (direct entity, EOR, or non-resident payroll registration) with Finance and Legal.
- Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance.
- Model and track mobility cost, including sponsorship and premium-processing fees, so leadership can make go/no-go calls with real numbers, and obtain and document required approvals before committing sponsorship or spend
DATA AND SYSTEMS
- Build the tracking layer: mobility case pipeline, immigration deadlines and expirations, compensation comparisons, etc.
- Stand up mobility dashboards: case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trend.
- Write the employee-facing documentation so moves and pay decisions are predictable and explainable, not one-off negotiations.
What we’re looking for
REQUIRED
- 6+ years of experience in global mobility, with real ownership of cross-border moves and immigration casework, not just vendor hand-offs.
- Working fluency in US employment-based immigration and at least one other major jurisdiction’s work-authorization regime (UK, EU, or Canada).
- Strong analytical skills: comfortable in spreadsheets and HRIS reporting, able to build a defensible model and explain the assumptions behind it.
- Judgment about risk. You know when to escalate to Legal, when to flag classification or permanent-establishment exposure, and how to say no clearly.
- Excellent written communication: you’ll draft policies, verification letters, offer rationales, and executive-facing recommendations.
- Comfort with ambiguity, high volume, and shifting priorities.
Задачи:
• Руководить командой из 8 QA-инженеров;
• Развивать QA-процессы и стандарты;
• Внедрять AI-инструменты в работу команды;
• Развивать автоматизацию и повышать качество продуктов.
Требования:
• Опыт работы в QA от 5 лет;
• Опыт в роли Lead от 1,5–2 лет;
• Опыт построения QA-процессов;
• Уверенные навыки API testing, SQL;
• Опыт автоматизации (Python, Playwright/Selenium);
• Опыт внедрения AI-инструментов в QA;
• Английский язык от B2+;
• Наличие зарубежного (не РФ/РБ) налогового номера и открытых зарубежных счетов для получения выплат.
Условия:
• Полностью удаленный формат работы;
• Оплата через Deel на зарубежные счета/ИП;
• Оплачиваемый отпуск, больничные дни;
• Компенсация спорта и занятий в Skyeng.
УдалённоleadГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Lead Product Owner, Finance Systems to own the systems and workflows that power Harvey's finance organization as we scale globally. This role sits at the center of our finance technology portfolio: NetSuite as the ERP core, Zip for procurement intake and approvals, Ramp and Brex for spend and card programs, and Metronome for usage-based billing. You'll help shape the roadmap across that portfolio, prioritize competing demands, and drive changes from discovery through deployment, all in an agile and high-growth environment.
You'll partner closely with Accounting, FP&A, Revenue Operations, Procurement, and Tax, as well as teams across Business Technology (where the Finance Systems team lives) and Security, to translate business needs into scalable, well-governed solutions. This role is as much advisory as it is technical and hands-on: you'll bring thought leadership to the finance org, sit with stakeholders to understand complex and often ambiguous business problems, solution design the tools and automations, and then execute hands-on in the toolstack.
WHAT YOU'LL DO
- Act as the product owner for one or more of Harvey's core finance business process areas (order-to-cash, procure-to-pay, and/or record-to-report), along with the systems that serve them. Run discovery with process owners, define target-state process and system design, own the roadmap, and measure success based on value add output and accuracy.
- Lead the hardest problems in your domain, where there's no established pattern to configure against. That could be international expansion and the entity, currency, tax, and statutory complexity that comes with it, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Develop and maintain a holistic architecture strategy for the finance applications ecosystem: where each system's boundaries sit, how data moves between them, and what Harvey will need short, mid and long term. Work with the owners of adjacent enterprise systems, including Workday and Salesforce, on the integrations and handoffs finance depends on.
- Find manual work and eliminate it, replacing spreadsheets, manual data entry, and email-based approvals with core configuration, automated workflows and integrations. Evaluate new functionality within existing and/or new tooling for best fit at Harvey.
- Configure, maintain, and optimize NetSuite and, dependent on business process ownership determined, own the spend and revenue system workflows that feed the ledger: Zip intake and approvals, Ramp and Brex card programs and expenses, Metronome usage ingestion and downstream invoicing logic, and future tooling for advanced revenue recognition. Understand, advise and execute on data flows, as well as the upstream product and company-wide data sources that revenue reporting depends on.
- Identify, test, and implement practical AI and automation opportunities across the processes you own in a controlled manner, with clear resulting impact of time savings and manual output eliminated.
- Own quality across your applications, ensuring lightweight SDLC to balance accuracy and agility. Partner with leadership to set best practices and serve as the mentor and escalation point for peers across Finance and Business Technology on the portfolio's hardest design questions.
WHAT YOU HAVE
- 7+ years of hands-on experience as a finance systems professional, including 5+ years of direct NetSuite experience with demonstrated complex configuration depth and supporting a global, multi-entity and multi-currency finance organization.
- Product owner or product manager experience in at least one core finance business process area (order-to-cash, procure-to-pay, and/or record-to-report), with extensive depth in that domain: discovery with process owners, target-state process design, proposing tradeoffs or workarounds, and owning a roadmap through delivery. Familiarity with the adjacent areas matters more than equal depth in all three.
- Excellent communication and stakeholder management skills at various levels of the business and technology organizations: adapting how you make a case depending on the audience, building alignment across cross-functional teams, and saying no to a request and explaining why. A track record of mentoring peers, setting technical standards, or being the expert others escalate to on hard problems.
- Demonstrated ability to solve ambiguous, high-stakes process problems without an existing playbook, operating with a high degree of autonomy while knowing when to pull others in on high-impact decisions. Examples include international expansion and multi-entity or multi-currency complexity, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Deep understanding of leading and emerging trends in SaaS finance applications and architecture, including where automation and AI are truly driving innovation.
- Direct experience implementing best practices around change management, regression and UAT planning, segregation of duties, and regulatory requirements, while increasing efficiencies.
COMPENSATION
$175,000 - $225,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
[#LI-RB1]
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Lead Product Owner, Finance Systems to own the systems and workflows that power Harvey's finance organization as we scale globally. This role sits at the center of our finance technology portfolio: NetSuite as the ERP core, Zip for procurement intake and approvals, Ramp and Brex for spend and card programs, and Metronome for usage-based billing. You'll help shape the roadmap across that portfolio, prioritize competing demands, and drive changes from discovery through deployment, all in an agile and high-growth environment.
You'll partner closely with Accounting, FP&A, Revenue Operations, Procurement, and Tax, as well as teams across Business Technology (where the Finance Systems team lives) and Security, to translate business needs into scalable, well-governed solutions. This role is as much advisory as it is technical and hands-on: you'll bring thought leadership to the finance org, sit with stakeholders to understand complex and often ambiguous business problems, solution design the tools and automations, and then execute hands-on in the toolstack.
WHAT YOU'LL DO
- Act as the product owner for one or more of Harvey's core finance business process areas (order-to-cash, procure-to-pay, and/or record-to-report), along with the systems that serve them. Run discovery with process owners, define target-state process and system design, own the roadmap, and measure success based on value add output and accuracy.
- Lead the hardest problems in your domain, where there's no established pattern to configure against. That could be international expansion and the entity, currency, tax, and statutory complexity that comes with it, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Develop and maintain a holistic architecture strategy for the finance applications ecosystem: where each system's boundaries sit, how data moves between them, and what Harvey will need short, mid and long term. Work with the owners of adjacent enterprise systems, including Workday and Salesforce, on the integrations and handoffs finance depends on.
- Find manual work and eliminate it, replacing spreadsheets, manual data entry, and email-based approvals with core configuration, automated workflows and integrations. Evaluate new functionality within existing and/or new tooling for best fit at Harvey.
- Configure, maintain, and optimize NetSuite and, dependent on business process ownership determined, own the spend and revenue system workflows that feed the ledger: Zip intake and approvals, Ramp and Brex card programs and expenses, Metronome usage ingestion and downstream invoicing logic, and future tooling for advanced revenue recognition. Understand, advise and execute on data flows, as well as the upstream product and company-wide data sources that revenue reporting depends on.
- Identify, test, and implement practical AI and automation opportunities across the processes you own in a controlled manner, with clear resulting impact of time savings and manual output eliminated.
- Own quality across your applications, ensuring lightweight SDLC to balance accuracy and agility. Partner with leadership to set best practices and serve as the mentor and escalation point for peers across Finance and Business Technology on the portfolio's hardest design questions.
WHAT YOU HAVE
- 7+ years of hands-on experience as a finance systems professional, including 5+ years of direct NetSuite experience with demonstrated complex configuration depth and supporting a global, multi-entity and multi-currency finance organization.
- Product owner or product manager experience in at least one core finance business process area (order-to-cash, procure-to-pay, and/or record-to-report), with extensive depth in that domain: discovery with process owners, target-state process design, proposing tradeoffs or workarounds, and owning a roadmap through delivery. Familiarity with the adjacent areas matters more than equal depth in all three.
- Excellent communication and stakeholder management skills at various levels of the business and technology organizations: adapting how you make a case depending on the audience, building alignment across cross-functional teams, and saying no to a request and explaining why. A track record of mentoring peers, setting technical standards, or being the expert others escalate to on hard problems.
- Demonstrated ability to solve ambiguous, high-stakes process problems without an existing playbook, operating with a high degree of autonomy while knowing when to pull others in on high-impact decisions. Examples include international expansion and multi-entity or multi-currency complexity, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Deep understanding of leading and emerging trends in SaaS finance applications and architecture, including where automation and AI are truly driving innovation.
- Direct experience implementing best practices around change management, regression and UAT planning, segregation of duties, and regulatory requirements, while increasing efficiencies.
COMPENSATION
$175,000 - $225,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
[#LI-RB1]
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're looking for a Lead Product Owner, Finance Systems to own the systems and workflows that power Harvey's finance organization as we scale globally. This role sits at the center of our finance technology portfolio: NetSuite as the ERP core, Zip for procurement intake and approvals, Ramp and Brex for spend and card programs, and Metronome for usage-based billing. You'll help shape the roadmap across that portfolio, prioritize competing demands, and drive changes from discovery through deployment, all in an agile and high-growth environment.
You'll partner closely with Accounting, FP&A, Revenue Operations, Procurement, and Tax, as well as teams across Business Technology (where the Finance Systems team lives) and Security, to translate business needs into scalable, well-governed solutions. This role is as much advisory as it is technical and hands-on: you'll bring thought leadership to the finance org, sit with stakeholders to understand complex and often ambiguous business problems, solution design the tools and automations, and then execute hands-on in the toolstack.
WHAT YOU'LL DO
- Act as the product owner for one or more of Harvey's core finance business process areas (order-to-cash, procure-to-pay, and/or record-to-report), along with the systems that serve them. Run discovery with process owners, define target-state process and system design, own the roadmap, and measure success based on value add output and accuracy.
- Lead the hardest problems in your domain, where there's no established pattern to configure against. That could be international expansion and the entity, currency, tax, and statutory complexity that comes with it, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Develop and maintain a holistic architecture strategy for the finance applications ecosystem: where each system's boundaries sit, how data moves between them, and what Harvey will need short, mid and long term. Work with the owners of adjacent enterprise systems, including Workday and Salesforce, on the integrations and handoffs finance depends on.
- Find manual work and eliminate it, replacing spreadsheets, manual data entry, and email-based approvals with core configuration, automated workflows and integrations. Evaluate new functionality within existing and/or new tooling for best fit at Harvey.
- Configure, maintain, and optimize NetSuite and, dependent on business process ownership determined, own the spend and revenue system workflows that feed the ledger: Zip intake and approvals, Ramp and Brex card programs and expenses, Metronome usage ingestion and downstream invoicing logic, and future tooling for advanced revenue recognition. Understand, advise and execute on data flows, as well as the upstream product and company-wide data sources that revenue reporting depends on.
- Identify, test, and implement practical AI and automation opportunities across the processes you own in a controlled manner, with clear resulting impact of time savings and manual output eliminated.
- Own quality across your applications, ensuring lightweight SDLC to balance accuracy and agility. Partner with leadership to set best practices and serve as the mentor and escalation point for peers across Finance and Business Technology on the portfolio's hardest design questions.
WHAT YOU HAVE
- 7+ years of hands-on experience as a finance systems professional, including 5+ years of direct NetSuite experience with demonstrated complex configuration depth and supporting a global, multi-entity and multi-currency finance organization.
- Product owner or product manager experience in at least one core finance business process area (order-to-cash, procure-to-pay, and/or record-to-report), with extensive depth in that domain: discovery with process owners, target-state process design, proposing tradeoffs or workarounds, and owning a roadmap through delivery. Familiarity with the adjacent areas matters more than equal depth in all three.
- Excellent communication and stakeholder management skills at various levels of the business and technology organizations: adapting how you make a case depending on the audience, building alignment across cross-functional teams, and saying no to a request and explaining why. A track record of mentoring peers, setting technical standards, or being the expert others escalate to on hard problems.
- Demonstrated ability to solve ambiguous, high-stakes process problems without an existing playbook, operating with a high degree of autonomy while knowing when to pull others in on high-impact decisions. Examples include international expansion and multi-entity or multi-currency complexity, or new product offerings where pricing, billing model, and revenue recognition treatment have to be designed together.
- Deep understanding of leading and emerging trends in SaaS finance applications and architecture, including where automation and AI are truly driving innovation.
- Direct experience implementing best practices around change management, regression and UAT planning, segregation of duties, and regulatory requirements, while increasing efficiencies.
COMPENSATION
$170,000 - $225,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
[#LI-RB1]
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Планирование и проектирование масштабируемой сетевой инфраструктуры компании, развитие команды и операционных процессов.
— Обеспечение стабильной, отказоустойчивой и безопасной работы сети, включая межфилиальную связь и удаленный доступ.
— Администрирование корпоративной IP-телефонии (Xorcom).
— Управление беспроводной сетью Wi-Fi (контроллеры Eltex SoftWLC).
— Обеспечение информационной безопасности сетевого периметра.
— Контроль доступности и производительности сетевых сервисов, ведение технической документации и разработка схем сети.
Требования:
— Глубокое знание стека TCP/IP, модели OSI.
— Уверенное владение протоколами маршрутизации: BGP (iBGP, eBGP), OSPF, GRE.
— Понимание работы протоколов резервирования шлюзов (HSRP, VRRP) и агрегации каналов (LACP, Etherchannel).
— Опыт анализа трафика (tcpdump, Wireshark).
— Опыт администрирования оборудования Cisco (включая ASA), Huawei, Eltex, MikroTik.
— Опыт работы с продуктами UserGate (межсетевые экраны) и S-Terra (криптошлюзы/VPN) будет преимуществом.
— Администрирование серверных ОС: Windows Server, Linux (любой дистрибутив).
— Понимание сервисов каталогов и аутентификации: AD, Tacacs, Radius.
— Настройка DNS, DHCP, GP.
— Опыт работы с системами виртуализации (VMWare).
— Опыт построения территориально распределенных и отказоустойчивых сетей.
— Знание серверного оборудования Dell, систем хранения данных (СХД) и сетевых хранилищ (Synology, QNAP).
— Опыт работы с системами мониторинга (Zabbix, NetXMS).
— Понимание принципов информационной безопасности и опыт внедрения технических средств защиты (NAT, ACL, port security, DHCP snooping, ARP Inspection, IPSec).
— Знание VLAN, STP, LLDP, SIP.
— Опыт построения и управления Wi-Fi сетями (Eltex SoftWLC).
— Знание IP-телефонии Xorcom.
— Умение проектировать и визуализировать сети (составление схем в любых редакторах).
— Системное мышление, ответственность за результат, готовность развивать команду.
Первоочередные задачи:
— Модернизация границы сети (Интернет-периметр): замена существующих решений на межсетевые экраны нового поколения (NGFW) отечественного производства UserGate.
— Модернизация каналов связи (VPN): реорганизация защищенных каналов связи между офисами.
— Замена устаревшего оборудования на сертифицированные криптошлюзы S-Terra для обеспечения соответствия требованиям информационной безопасности.
Условия:
— Работа в аккредитованной ИТ-компании.
— Удаленный формат работы с приездом в офис и производственные локации при необходимости.
— Оформление по ТК РФ с первого дня.
— График работы: 5/2, 8-часовой рабочий день.
— Корпоративное обучение, возможность профессионального роста.
Компания Canva ищет руководителя маркетинга для Филиппинского рынка. В этой роли потребуется разрабатывать и реализовывать маркетинговые стратегии, направленные на продвижение платформы, которая объединяет инструменты дизайна, редактирования фотографий, функции совместной работы и искусственный интеллект. Работа предполагает гибридный формат с базированием в Макати, Манила, Филиппины. Кандидат должен обладать опытом в маркетинге, уметь управлять командами и проектами, а также иметь навыки работы с цифровыми инструментами и аналитикой для достижения бизнес-целей.
Задачи:
— Управлять отделом дизайна и организовывать работу команды
— Распределять задачи с учётом компетенций и загрузки дизайнеров
— Ставить задачи, контролировать сроки и качество результата
— Проводить дизайн-ревью и финально контролировать качество
— Развивать дизайнеров: давать обратную связь, наставлять и помогать расти
— Формировать и развивать визуальное направление компании и продуктов
— Запускать новые продукты: концепция, айдентика, брендбук и визуальные гайдлайны
— Самостоятельно закрывать ключевые и сложные дизайн-задачи
— Создавать лендинги, web/UI-дизайн, рекламные креативы и графические материалы
— Взаимодействовать с Marketing, SMM, Product, Development и другими командами
— Внедрять AI-инструменты для оптимизации и ускорения дизайн-процессов
— Формировать и поддерживать дизайн-системы и единые визуальные стандарты
Требования:
— 4+ года опыта в дизайне
— 1–2+ года управления дизайн-командой
— Опыт на позиции Lead Designer или аналогичной
— Сильный hands-on уровень
— Уверенная работа в Figma
— Опыт создания брендов и айдентики с нуля
— Опыт разработки брендбуков
— Сильный Graphic Design + Web/UI Design
— Опыт проектирования лендингов и digital-продуктов
— Хорошее понимание UX/UI, композиции, типографики, цвета и визуальной иерархии
— Умение управлять загрузкой команды и эффективно распределять задачи
— Сильные hard и soft skills
— Опыт работы с AI-инструментами: Claude, Nano Banana, ChatGPT, Midjourney, Gemini и др.
— Самостоятельность, системность и высокая ответственность за результат
Условия:
— Локация: Кипр
— Формат: офис
— График: Full-time, 5/2
Компания Canva, предоставляющая платформу для графического дизайна с инструментами для создания дизайнов, редактирования фотографий, совместной работы и искусственного интеллекта, ищет руководителя отдела маркетинга. Работа предполагает гибридный формат в Макати-Сити, Манила, Филиппины. Кандидат будет отвечать за разработку и реализацию маркетинговых стратегий, управление командой и координацию проектов, направленных на продвижение продукта и увеличение вовлеченности пользователей.
Компания Kanso занимается уменьшением времени, проводимого за экранами, и борьбой с цифровым выгоранием, продвигая осознанный образ жизни и создание сред без устройств. Вакансия предполагает работу на неполный рабочий день.
Компания ChillBase — геймдев-студия, специализирующаяся на разработке мобильных мидкор-игр (Action RPG) и масштабных симуляторов жизни (например, OneState).
Локация: Кипр или Армения.
Location: Guildford
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Lead Sound Designer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Execute the Creative Sound Design Vision
Lead, support and train the Sound Design Team
Distribute tasks to the Sound Design Team
Review and sign-off tasks for the Sound Design Team
Support to develop the Creative Sound Design Vision
Manage the collaboration with our outsourcing partners
Collaborate closely with and report to the Head of Audio
Collaborate closely with the Audio Leadership team
Communicate with Stakeholders, Producers and Feature Teams
Requirements
Full project loop as a Senior Sound Designer or Sound Design Lead on a AAA title, ideally in medium/large teams
Lead experience within Sound Design teams
Proficiency in Jira
Proficient in building up, maintaining and delivering a Sound Design Vision
Solid understanding of the Game Audio pipeline from Asset to Soundscape
Profound mastering of Wwise
Profound general audio production knowledge: how assets are created, mixed and mastered
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity
Nice to Haves
Worked on an RPG
Proficient knowledge of Foley and Field recordings
Good understanding of script systems to create customized scalable automated solutions
Basic knowledge in programming (C# / C++)
What we offer
An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Remote (Ukraine)
[https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/4f9f4f54-aa58-4dad-a9a3-ef00b1355969/G_LINK_OWN_COVER_1.png]
ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
RESPONSIBILITIES:
Daily operations
- Monitor and assign incoming tickets, ensuring proper prioritization
- Promptly detect and report incidents; take ownership of raised issues
- Lead weekly team syncs and product training sessions
- Manage schedules, capacity, extra shifts, and substitutes
- Handle escalations and complex customer issues
- Optimize queue management using Zendesk triggers and automations
People management
- Lead and mentor a team of 5–10 support agents by providing clear direction and continuous feedback
- Conduct regular 1:1s and performance reviews
- Initiate and oversee performance improvement plans
Reporting
- Track weekly performance and ensure KPI compliance
- Collect and share product feedback with product teams
- Collaborate with the Support Team Lead to analyze results and propose improvements
REQUIREMENTS:
- Advanced English proficiency (C1—C2) in both writing and speaking
- Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings
- Experience with payment platforms (e.g., PayPal, Stripe)
- Proven track record of managing teams of 5+ support agents, including mentoring, shift and capacity planning, and feedback delivery
- Experience with Google Sheets: building formulas, graphs, and structured data sets
- Strong analytical skills using Zendesk Explore, with occasional use of Amplitude and Tableau
WOULD BE A PLUS:
- Experience with Jira, Confluence, or Asana
- Understanding of mobile app functionality, including versions, updates, and device compatibility
- Knowledge of subscription models, including renewals, refunds, and invoicing
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
General Information
Location: Remote.
Talents from the USA or Canada.
French/English bilingual candidates are preferred for the Montreal hub.
Overlap: 6hs with East Coast time zone, USA
Commitment: full-time
Length: 12+ month
Required Skills:
— 6–10 years of Salesforce administration and development experience with platform ownership responsibilities
— Expert-level Salesforce Flow experience
— Solid hands-on experience with Apex and Lightning Web Components (LWC)
— Experience with Salesforce Experience Cloud and Service Cloud
— Strong Salesforce release management experience
— Experience with CI/CD for Salesforce environments
— Strong knowledge of Salesforce security, sharing, permissions, and platform governance
— Experience defining and enforcing coding and configuration standards through hands-on pull request reviews
— Experience managing production Salesforce environments, including releases, sandbox strategy, backup, and recovery
— Experience designing reusable Flow, LWC, and integration patterns for development teams
— Experience leading or supporting P1 production incident response
— Hands-on experience using AI coding copilots and agents in Salesforce development workflows
— Experience with Salesforce metadata automation, test generation, org discovery, and AI-assisted pull request review
— Ability to validate AI-generated code and automation before production deployment
Optional Skills (not mandatory):
— French and English bilingual proficiency
— Salesforce Administrator certification
— Salesforce Platform App Builder certification
— Salesforce Platform Developer certification
— Bachelor’s degree or equivalent experience
Deliverables:
— Own the Salesforce production environment, including releases, security, sandbox strategy, backup, and recovery
— Define Salesforce coding and configuration standards and participate directly in pull request reviews
— Build reusable reference patterns for Salesforce Flow, LWC, and integrations
— Lead P1 incident response, including triage, remediation, and pairing with engineers on fixes
— Drive a release cadence of two weeks or less in collaboration with QA and product stakeholders
— Allocate and manage ongoing technical-debt capacity, targeting approximately 10–30% of engineering capacity
— Own the AI-assisted Salesforce development toolchain, including coding copilots, test generation, org discovery agents, and pull request pre-review
— Measure developer effective capacity when using AI-assisted workflows and identify friction caused by manual delivery processes
— Automate operational runbooks and release-note generation while maintaining human approval for production-risk decisions
— Use AI copilots and agents daily to accelerate discovery, development, testing, and documentation while remaining accountable for production decisions
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have team of ~135 member in our Credit Pillar. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap.
ABOUT THE ROLE ✍️
We’re hiring a hands-on Lead Product Manager to drive Cleo’s Credit products forward. You’ll lead a cross-functional squad to uncover customer needs, shape bold new product directions, and turn early-stage ideas into compelling, testable experiences for one of Cleo’s most important product areas.
Key responsibilities
- Identify high-potential product opportunities through customer insight, market understanding, and Cleo’s unique strengths.
- Lead early-stage ideation, prototyping, and lean research to validate concepts and reduce uncertainty quickly.
- Bring your squad together around a clear product vision, translating it into polished, high-quality experiences with Design and Engineering.
- Partner with cross-functional stakeholders to shape product direction and solve complex customer problems.
- Build persuasive narratives and data-informed business cases that communicate the value of new ideas and drive decisions.
WHAT WE'RE LOOKING FOR 🕵️
- You should ideally have several years of relevant experience and passion for credit focused work at a senior level
- Experience in consumer-facing fintech or personal finance products
- You can share mobile app product work that demonstrates a proven record of driving high-quality execution in high-growth, fast-paced, product-led businesses
- You are strongly outcome-focused, balancing business goals and user needs through small, rapid, experiment-led product improvements
- You thrive on getting deep into the data and the details to optimise existing features and journeys
- You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
- You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
ГибридleadSan Francisco; New York City; Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds; Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support; Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance
УдалённоleadГеография найма не уточнена
leadNew York
leadSan Francisco
leadKuala Lumpur, Malaysia
География найма не уточнена, офис: Москва
УдалённоleadRemote (Ukraine)
УдалённоleadOverlap: 6hs with East Coast time zone, USA