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Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Delhi, India; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Full-Stack .NET Consultant (Angular) to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Summary We are seeking a highly skilled and experienced Senior Consultant – .NET, C# to join our client’s team. The ideal candidate will have a strong background in .NET development, solid experience in SQL, and a deep understanding of object-oriented programming principles using C#. Experience with Web APIs is essential, and knowledge of Angular is a plus. You will be responsible for designing, developing, and maintaining scalable and high-performance applications in a fast-paced, collaborative environment. Key Responsibilities Design, develop, and maintain enterprise-grade applications using .NET and C#. Build and maintain RESTful Web APIs and integrate with backend services. Write complex SQL queries, optimize performance, and manage data effectively. Apply object-oriented programming (OOP) principles to design clean, maintainable code. Collaborate with cross-functional teams to understand business requirements and deliver technical solutions. Participate in code reviews, unit testing, and system debugging. Follow agile development practices and contribute to sprint planning and estimation. 7–10 years of hands-on experience with .NET Framework and C#. Strong proficiency in SQL (queries, procedures, optimization). Solid understanding of Object-Oriented Programming (OOP) and design principles. Proficiency in building and consuming Web APIs. Strong analytical and problem-solving skills. Excellent communication and team collaboration abilities. Experience with Angular or other front-end frameworks is a plus. Preferred Candidates Able to join immediately or within 15 days. Self-motivated, proactive, and able to work independently.

Location: Yerevan, Armenia Description The Contract Manager is responsible for managing the end-to-end contract lifecycle and coordinating contract-related processes across multiple stakeholders. The role combines contract management and project management responsibilities, ensuring that all contract workflows are executed efficiently, in a timely manner, and in compliance with company standards. R esponsibilities Manage the full contract lifecycle, from request intake through review, coordination, and final approval Act as a project manager for contract-related processes, ensuring effective planning, tracking, and timely execution of tasks Monitor daily contract workflows and ensure adherence to defined timelines and service levels Coordinate and align cross-functional stakeholders, including Legal, Sales, Finance, Compliance, and other relevant teams Initiate, manage, and track Jira tasks, ensuring timely follow-ups and completion Review and manage various contract types Identify potential risks and ensure proper stakeholder alignment prior to final approval Organize and facilitate cross-functional discussions or committee reviews when required Ensure all required information, documentation, and approvals are complete before submitting contracts for signature. Handle other relevant activities assigned by the Team Lead Requirements University degree in Business Administration, Management, Law or a related field 2+ year experience in contract management, legal operations, paralegal or similar roles Strong project management and stakeholder coordination skills Understanding of commercial and financial contract terms Ability to manage multiple workflows and stakeholders High attention to detail and risk awareness Experience with Jira, SharePoint, or similar tools Strong communication skills in English

Location: Perth, Australia Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a SAP HCM & Payroll Consultant to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. As a consultant, you will be responsible for implementing and supporting SAP HCM and Payroll solutions for our clients. Your expertise will be crucial in ensuring the successful integration of these systems to meet our clients' business needs. Key responsibilities: Implementing and configuring SAP HCM and Payroll modules Providing technical support and troubleshooting for SAP systems Collaborating with clients to understand their requirements and customize solutions Training end-users on SAP functionalities Ensuring compliance with regulatory requirements Proven 10+ years of experience in implementing and supporting SAP HCM and Payroll modules Strong knowledge of SAP Payroll processes and configurations Ability to analyze complex business requirements and provide suitable solutions Excellent communication and interpersonal skills Experience in conducting end-user training and support Ability to work effectively in a team as well as independently Strong problem-solving skills and attention to detail

Location: Bellingham, WA Your Opportunity At PLACE, we’re building a company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup, on the path to an IPO, our standards are high, and our team is scrappy, and our commitment is to execute the best work of our lives. This is YOUR CHANCE to join a company and legal team that’s scaling rapidly and innovating boldly. As our Legal Assistant, you will partner with the Corporate Counsel, company leadership, and a wide variety of departments to provide administrative and operational support across a broad range of corporate and legal matters, while building working knowledge of legal systems, processes, and fundamentals. If you thrive in complexity, problem-solving, and believe in scaling through tech and AI, this is your PLACE This is a full-time, in-office position based in downtown Bellingham, Washington. What You’re Great At You are reliable and have excellent writing and verbal communication skills, a keen eye for detail, and strong critical thinking and problem-solving abilities . You can analyze complex information, identify potential issues, and develop practical solutions. You also exercise sound judgment and discretion when handling confidential and privileged information. You’re organized, you manage multiple tasks and deadlines without dropping the ball, and you’re comfortable following established processes, asking questions, and learning new skills, whether through personal instruction or independent study. You’re fluent in Microsoft Office and Google Workspace, including document formatting and e-signature tools, and you’re excited to learn legal technology such as contract lifecycle management and document management systems. You bring a professional, service-oriented approach to working with attorneys, executives, and employees across business units. You likely have a high school diploma or equivalent (an associate degree or bachelor’s degree is preferred) and 1 to 2 years of experience in a legal, compliance, or professional administrative support role. Experience in a corporate legal department, law firm, or real estate or financial services setting is a plus. What You’ll Do Handle incoming legal inquiries and requests by routing them to the right attorney or team member and following up to confirm they are resolved. Prepare, format, proofread, and organize legal documents, contracts, correspondence, and filings at the direction of attorneys and the legal team. Maintain the contract repository and support the contract lifecycle process by logging agreements, tracking key dates and renewals, and routing documents for review and signature.. Maintain corporate records and entity files, including formation documents, registrations, and annual filings, with support from the legal team. Manage calendars, deadlines, and scheduling for attorneys and legal team members, and coordinate meetings with internal and external parties. Organize and maintain the legal document management system and shared files, following established naming and retention conventions. Troubleshoot systems and processes and propose improvements Protect confidential and privileged information in all work and follow company policies on document handling and access. Salary: $25-30/hour, depending on experience and aptitude. Why PLACE We believe people do their best work when they’re trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the “PLACE” they are proud to call “my company.”

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to-end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for a Senior Financial Controller – Transition & Separation Projects to support our key projects designing innovation tools, training and experiences. This role lasts initially until the end of May 2027 with expected extension, where only freelance form is available as form of cooperation. Responsibilities: Support accounting and controlling activities for IT separation projects Review project charters and ensure alignment with accounting standards Execute the standard project controlling process Prepare monthly reporting packages related to separation activities Manage accounting and controlling responsibilities tied to transition service agreements Calculate and process invoices in accordance with contract terms Reconcile records across books, issued invoices, and cash positions Adjust invoicing values and processes based on contract amendments Recharge relevant non-IT business units as needed Prepare accurate forecasts for future payments, incorporating all contractual changes Prepare journal entries related to execution of the service agreement (monthly close) Perform monthly reconciliations to ensure service fees are accurately booked in accordance with contractual obligations Adhere to monthly service delivery schedules and deadlines Requirements 5+ years of relevant professional experience Strong work ethic and ability to meet strict deadlines Excellent communication and presentation skills (e.g., memos, conclusions, slides) Solid knowledge of accounting principles and experience in executing financial controls Proven ability to work within complex corporate environments and manage multiple stakeholders SAP experience is an advantage Previous experience with similar projects or within pharmaceutical industry environments is a plus Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: London About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Job Summary: As a Senior  AI Solutions Architect at Neo4j, you will drive transformative change by designing, building, and deploying innovative solutions that combine the power of graph databases and AI. You'll work hands-on to develop scalable, production-grade solutions while acting as a trusted advisor to strategic customers, translating complex data challenges into tangible business value. This involves collaborating closely with customer executives and technical leaders to understand their specific needs and then leveraging your expertise in graph technologies, LLMs, and AI orchestration frameworks to develop bespoke, production-ready AI applications grounded in real-world context using Neo4j Knowledge Graphs. Providing hands-on consulting and technical expertise for customer engagements will be central to your role. You'll collaborate with Neo4j's most strategic customers on projects that revolutionize their businesses. You'll also collaborate with key Neo4j cloud partners to deliver joint consulting services, offering technical guidance and best practices. Key Responsibilities: Solution Architecting: You will work with customer technical leads, customer executives, and partners to manage and deliver successful implementations of Graph+GenAI solutions becoming a trusted advisor to decision-makers throughout the engagement. You will propose solution architectures and manage the deployment of Graph+GenAI solutions according to complex customer requirements and implementation best practices. You will work directly with customers to understand their business objectives and translate them into AI-powered solutions that leverage graph databases and LLMs. This includes gathering requirements, understanding existing data landscapes, and identifying opportunities to apply graph-based AI to solve business challenges. You will interact with customer stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful customer outcomes. Solution Engineering: You will develop, test, and deploy production-ready AI applications that integrate graph databases with LLMs and orchestration frameworks. This involves writing production-level code, optimizing for performance and scalability, and ensuring seamless integration with customer systems. Continuously evaluate and improve the performance, scalability, and efficiency of deployed AI applications, incorporating new techniques and technologies as they emerge. Education & Enablement: You will work with other teams at Neo4j (Product and Marketing) to influence the roadmap and provide insights from the field, and package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets. You will share your expertise internally with other Neo4j teams and also with customers through workshops, training sessions, and documentation to empower them to effectively utilize, maintain, and reproduce the AI solutions you deliver. Maintain continuous learning and stay up-to-date with the rapidly evolving GenAI landscape, proactively seeking knowledge of new trends and technologies. Required Qualifications: Enterprise Application Development : 5+ years of experience in designing and developing enterprise-class applications, demonstrating a strong understanding of software development lifecycle principles. LLM Proficiency : 2+ years of Experience working with Large Language Models (LLMs), including prompt engineering, fine-tuning, and integrating LLMs into applications. Maintain up-to-date knowledge of different LLM providers and their strengths and limitations (e.g., OpenAI’s GPT and O families, Anthropic’s Claude family, Google’s Gemini, xAI’s Grok, as well as open-source LLMs like LLama, DeepSeek, and Mistral). Programming Proficiency : Competence and hands-on experience in at least one of the following languages: Java, JavaScript, Python, or C#. Ability to write clean, maintainable, and efficient code is essential. Deployment and Version Control : Hands-on experience with deployment software on major platforms, such as Linux, Docker, and Kubernetes, and proficiency in source control software, including Git and SVN. Cloud Computing Expertise : Practical experience with cloud platforms (e.g., AWS, Azure, GCP) and demonstrated proficiency in deploying applications within cloud environments. Generative AI Ecosystem Knowledge : Deep understanding of the generative AI ecosystem, including AI orchestration frameworks (e.g., LangChain, Llama Index, Haystack) and cloud provider AI offerings (e.g., AWS Bedrock, Vertex AI, Azure Machine Learning). Data Expertise : Strong foundation in data engineering, data analytics, or data science, with the ability to work effectively with various data types and sources. Experience using big data technologies (e.g. Hadoop, Spark, Hive) and database management systems (e.g. SQL and NoSQL). Graph Database Expertise : Deep understanding of graph database concepts, data modeling, and query languages (e.g., Cypher). Demonstrate hands-on experience with graph databases (e.g., Neo4j, Neptune, TigerGraph) or triple stores (e.g., Ontotext, Stardog). Communication and Collaboration Skills : Excellent communication and interpersonal skills to effectively collaborate with customers and internal teams, fostering strong working relationships. Problem-Solving and Analytical Abilities : Strong analytical and problem-solving abilities to address complex technical challenges and design effective AI solutions. You will have the ability to travel up to 50% of the time for customer engagements. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Location: Baghdad, Iraq Toters is a tech-driven e-commerce and delivery platform designed to seamlessly connect merchants, shoppers, and customers with just a click away. Our dedication to excellence motivates us to continuously upgrade and improve the online shopping experience. By utilizing technologies, we ensure that our merchants, shoppers, and customers receive faster and more efficient service every day. The Government Relations Officer serves as the primary liaison between Toters and government entities, facilitating the coordination and processing of all governmental procedures and regulatory documentation. The GRO is responsible for understanding all government requirements to ensure Toters remains in full compliance with regulations. Responsibilities: • Coordinate with management on matters involving the Ministry of Interior (police), Ministry of Health, Ministry of Labor, General Department of Traffic, or other governmental entities and represent the company in related proceedings. • Facilitate the renewal of official company documents, such as trade licenses, chamber of commerce registration, commercial registration (CR), import licenses, municipal licenses, health certificates, and more. • Support the process of obtaining new branch licenses and commercial registrations (CR) for new Toters and Toters Fresh locations, including securing all necessary approvals, licenses, and training. • Issue health certificates for all staff members who are required to have them. • Authenticate documents with relevant ministries and embassies as needed. • Build and ensure good relationships with Government entities and officials at all times. • Stay informed about any updates or modifications to existing laws, rules, regulations, forms, formats, and procedures. Ensure that the Governance and Risk Department and the Operations Business Unit are promptly notified of these changes. • Coordinate the attestation process for all relevant documents. • Complete all required governmental procedures with the relevant authorities and ensure end to end completion of all required processes and transactions. • Perform other duties related to the job as assigned by the Supervisor, performing miscellaneous job-related duties as assigned. Requirements: • Minimum 3 years of relevant experience • Strong command of Arabic is essential for this role. • Ability to build and maintain relationships with government officials. • High level of integrity and professionalism.

Location: United States or United Kingdom Workplace: remote About Zingtree Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences. Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows. We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations. The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom. What You'll Do Solution Design & Customization : Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions. Technical Configuration & Integration : Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility. Client Onboarding & Planning : Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation. Stakeholder Collaboration : Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members Risk & Issue Management: Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays. Testing & Validation : Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals. Training & Enablement : Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting. Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. Project Management : Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes. Who You Are Work Experience: 4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience. Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus. Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs. Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes. Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives. What We Offer Competitive Compensation with performance-based incentives Health, Dental, and Vision Benefits (100% covered for employees) Equity Stock Options 401(k) Retirement Plan Paid Parental Leave Unlimited PTO Flexible Remote Work Environment $500 Home Office Stipend + Monthly Internet/Phone reimbursement Co-Working Reimbursement up to $200/month Our Core Values Lead with Action – We move fast with purpose People Really Matter – We win as a team and support each other fully Ownership Leads to Results – We take responsibility and deliver Expertise Creates Value – We build and apply knowledge Transparency Builds Trust – We communicate clearly, directly, and with care. As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity. Zingtree Mission Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks. Zingtree Vision Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable. #LI-Remote #LI-EG1

Location: United States or United Kingdom Workplace: remote About Zingtree Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time. Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences. Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech. These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows. We are seeking a Senior SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations. The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom. What You'll Do Solution Design & Customization : Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions. Technical Configuration & Integration : Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility. Client Onboarding & Planning : Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation. Stakeholder Collaboration : Act as the primary technical point of contact for clients throughout the project lifecycle, providing regular updates and managing expectations. Operate as the technical liaison to translate requirements between client business and IT resources, as well internally with team members Risk & Issue Management: Identify and mitigate project risks; resolve technical and process-related issues to prevent project delays. Testing & Validation : Guide UAT (User Acceptance Testing) with clients, ensuring conversational workflows and integrations meet functional and experience goals. Training & Enablement : Participate in platform and user training sessions to ensure customers are equipped to build and maintain AI-enabled conversational flows, workflows, and reporting. Go-Live & Post-Implementation Support : Ensure successful go-live execution and provide a seamless transition to Customer Success and Support for ongoing enhancements and support. Project Management : Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development, and client alignment within defined timelines and scopes. Who You Are Work Experience: 7+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 4+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience. Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus. Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs. Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes. Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives. What We Offer Competitive Compensation with performance-based incentives Health, Dental, and Vision Benefits (100% covered for employees) Equity Stock Options 401(k) Retirement Plan Paid Parental Leave Unlimited PTO Flexible Remote Work Environment $500 Home Office Stipend + Monthly Internet/Phone reimbursement Co-Working Reimbursement up to $200/month Our Core Values Lead with Action – We move fast with purpose People Really Matter – We win as a team and support each other fully Ownership Leads to Results – We take responsibility and deliver Expertise Creates Value – We build and apply knowledge Transparency Builds Trust – We communicate clearly, directly, and with care. As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity. Zingtree Mission Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks. Zingtree Vision Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable. #LI-Remote #LI-EG1

Location: Bilbao, Spain About Müller's Solutions: Müller's Solutions is a prominent provider of advanced technological solutions designed to empower businesses worldwide. With a focus on innovation and customer satisfaction, we help our clients optimize their operations and achieve their strategic goals through tailored software applications. Job Overview: We are seeking a Team Lead for Subsidiaries Applications to be responsible for the global ERP, support, and optimization of the ERP system across the organization’s international operations. Coordinating with regional teams, leading ERP S4 Hana implementation and upgrades, managing system performance, and ensuring the ERP system meets the organization’s operational and strategic goals. Requirements Key Accountability Areas ERP System Management: Oversee ERP system optimization globally, ensuring reliability and compliance with local regulations. Manage upgrades and enhancements to support evolving business needs. Implementation and Rollout: Lead global ERP deployment and manage integration of new modules, ensuring successful adoption through effective testing and training. Collaboration and Stakeholder Management: Work with business leaders, IT, and vendors to align ERP with business objectives. Act as primary contact for ERP inquiries in international locations. Business Process Optimization: Identify opportunities for process improvements and guide best practices to enhance productivity and reduce costs. Training and Support: Develop training programs for end-users and provide support across global locations, standardizing processes and troubleshooting steps. Compliance and Security: Ensure ERP system compliance with regulations and security policies, monitoring access to maintain data integrity. Reporting and Data Analytics: Configure the ERP system to produce accurate financial and operational reports that meet decision-making needs. HR Proficiency: Ability to recruit and develop high performers, ensuring equal treatment and performance-based assessments. Manage delegation of authority in accordance with company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning & Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and control budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deploy them. Business Process Improvements (Effectiveness): Develop, coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Academic Qualification: Bachelor's Degree in Computer Science or relevant field Work Experience: 6 to 10 years Technical/Functional Competencies: Applications System Analysis, Design, Enterprise Modeling, Monitoring, Strategic Enterprise Management (SEM) Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Minsk; Chișinău Workplace: onsite IDT is looking for a professional who'll help our Engineering Teams build and deploy code better,  faster and secure.   In this role you will:   - Support, maintain and upgrade Kubernetes clusters, Jenkins, SonarQube, Artifactory solutions and other related infrastructure and tools. - Use Infrastructure-as-Code tools such as Terraform, CloudFormation, AWS CDK, etc. - Implement and test High Availability, Fault Tolerance, Backup and Disaster Recovery strategies, Monitoring and Alerting - Provide support to global development and infrastructure teams, troubleshooting CI/CD pipelines and deployments. - Identify and address issues, including cost and security in both AWS and on-premises environments. Our perfect colleague has: Experience with Jenkins, Groovy, Docker, Kubernetes, and AWS services Proficient in at least one Infrastructure-as-Code tool (Terraform, CloudFormation, AWS CDK, etc). Good understanding of Linux and Windows operating systems. Scripting and automation skills. Exposure to SRE (Site Reliability Engineering) principles, DSD (Disaster Recovery, Security, and Documentation) Problem-solving and analytical skills, ability to communicate effectively and collaborate with diverse teams Good level of English – B2 or higher. It would be an advantage to have: Experience with the following technologies: SonarQube, Vault, Consul, Grafana, Prometheus, Alert Manager, Zabbix, AWS stack. Familiar with GitHub API Our benefits: Modern offices with free parking in the very center of Minsk or Chisinau. Onsite or hybrid work opportunity. Really good hardware. An exciting and challenging job with talented people around. Great learning and growth opportunities. Compensation for professional training, seminars, and conferences (Moldova DevCon). First-class English lessons. More perks for the Minsk and Chisinau office full-time employees. A few words about us:   IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.    IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.   Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.

Location: multiple locations Role Overview: At Cargoo we are building the infrastructure that makes Freight reliable and scalable. Real-time logistics systems, built in .NET. Problem space: Logistics operations today are still largely: manual reactive fragmented across tools incomplete / late data conflicting constraints real-time decision pressure evolving business rules legacy + new system coexistence We’re building a system that: ingests real-time operational data supports planning & execution decisions adapts to constantly changing constraints Design principles: keep things simple before scalable prefer explicit logic over magic abstractions optimize for change, not perfection avoid “framework-driven architecture” accept that some parts will be ugly — temporarily Tech stack: .NET Vue.JS service-oriented architecture relational + operational data storage cloud-based infrastructure What we expect from engineers: Ability to navigate uncertainty and work in ambiguity Willingness to challenge decisions Focus on outcomes, not just code Understanding of trade-offs and complex systems Preferring ownership over comfort What you wont find here : over-engineering everything upfront unnecessary microservices “clean architecture” for the sake of it process-heavy development If this resonates with you – lets talk! Send us: your LinkedIn / GitHub OR a short message explaining what you’ve built and why it matters

Location: Tashkent, Uzbekistan; Toshkent, Uzbekistan; Almaty, Kazakhstan; Bishkek, Kyrgyzstan; Baku, Azerbaijan; Tbilisi, Georgia; istanbul, Türkiye Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Head of Omnichannel Development Directorate to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. As the Head of Omnichannel Development Directorate, you will be Responsible for driving seamless customer experiences, optimizing user journeys, and enhancing the Bank’s digital banking offerings to align with evolving customer expectations and technological advancements. Key Responsibilities: Development Standards & Engineering Culture Establish and implement software development standards, CI/CD pipelines, and test automation. Promote a sustainable, high-quality engineering culture. Release Management & Optimization Plan and manage the release cycle, including testing and deployment. Coordinate with development, QA, support, and business teams to minimize release risks. Technology Integration & Innovation Research and implement modern technologies to enhance system efficiency. Lead migrations to modern tech stacks and add new features to omnichannel solutions. Collaboration on New Products Gather business requirements and co-develop architectural solutions. Translate business needs into technical implementation. Technical & Infrastructure Expertise Strong knowledge of microservices, APIs, DevOps, containerization, and scalable systems. Familiarity with banking products and infrastructure constraints. Banking & Payments Experience Experience with Core Banking Systems and payment platforms (e.g., Tieto, UZCARD, HUMO). Understanding of account structures, transaction processes, and payment integrations. Bachelo’s degree in Business, Finance, Marketing, Computer Science, or a related field. Proven track record of successful omnichannel digital banking leadership, preferably within the financial services industry. Strong understanding of digital banking technologies, including mobile apps, online platforms, and emerging trends. Demonstrated ability to drive customer-centric strategies, with a focus on enhancing user experiences. Excellent analytical skills and the ability to leverage data to make informed decisions. Effective communication, collaboration, and leadership skills. Knowledge of regulatory requirements and compliance in the banking industry.

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are looking for an outstanding content marketing lead to lead our content efforts and manage a team of brilliant writers and content strategists. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration. This role reports to the Director of Communications. Location: This role is home based in the EMEA region. What your day will look like Develop and execute a content marketing strategy that aligns with our business goals, SEO and brand. Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity. Ensure content quality, consistency and brand alignment in everything we produce. Collaborate with our web and growth engineering teams to optimize content for search and AI engines, building on proven SEO or GEO expertise. Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans. Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities. Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams. What we are looking for in you At least 5 years of work experience in content or related roles, preferably at  technology companies, with 2+ years of experience as a manager or team lead. Proven experience creating authoritative and engaging content. Portfolio of written work required. Applied knowledge of GEO and SEO, experience with relevant tools and SEO-driven content calendars. Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse. Bachelor’s degree in marketing, communications or a relevant discipline. Someone who is passionate about technology and open source. A problem solver: you don’t shy away from taking on challenges and see projects through to completion. Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000 USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝 Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Yerevan, Armenia Description We are looking for a skilled and motivated Partners Customer Retention Specialist to join our CRM team. In this role, you will be responsible for managing customer retention campaigns via our CRM Tool on behalf of our B2B partners. You will support partners in increasing player engagement, loyalty, and lifetime value through targeted campaigns, segmentation, and gamification strategies. Responsibilities Plan, execute, and optimize customer retention campaigns using the CRM Tool across multiple channels (email, SMS, push notifications, in-app messages) Analyze player data and campaign performance to identify behavioral trends and recommend tailored strategies for partner growth Set up and monitor retention flows and automation journeys aligned with each partner’s objectives Create and manage gamification mechanics (e.g., tournaments, missions, loyalty programs) to increase player engagement Collaborate with Account Managers and Product teams to understand partner needs and translate them into effective CRM initiatives Provide CRM Tool training and ongoing support to partners, ensuring they understand key features and best practices Segment customer databases for highly personalized targeting based on player behavior and value Ensure compliance with responsible gaming practices and regulatory guidelines in all retention efforts Identify and resolve any CRM campaign or platform issues in a timely manner Requirements Bachelor’s degree in Marketing, Business Administration, or a related field At least 1 year of experience in CRM, retention marketing, or a similar role Strong understanding of customer lifecycle and retention strategies Experience working with CRM platforms/tools and analyzing campaign data Excellent communication skills, both verbal and written Fluency in Armenian and English is mandatory Analytical mindset with attention to detail and a proactive approach to problem-solving Ability to manage multiple projects simultaneously and work in a fast-paced environment Experience in the iGaming or online entertainment industry Hands-on experience with CRM Tool or similar retention/automation platforms Understanding of casino player behavior and gamification mechanics

Location: Rwanda About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Job Title: Senior Manager Location: Rwanda Reporting to: Country Director Start Date: As soon as possible Role Overview GiveDirectly is seeking an experienced and dynamic Senior Manager (SM) to lead government relations, strategic partnerships, public engagement, and resource mobilization efforts for its Rwanda Country Office . This role is critical to advancing GiveDirectly’s mission of delivering unconditional cash transfers by fostering trust, collaboration, and alignment with public and private stakeholders, while securing the financial and institutional support needed to scale impact. The SM will serve as a key external ambassador for GiveDirectly, building and maintaining high-level relationships with government agencies, civil society, media, and both domestic and international donors. Reporting directly to the Country Director, the SM will play a central role in shaping the organization’s external positioning, driving resource mobilization, managing risk, and identifying strategic growth opportunities through multi-sectoral engagement. Key Responsibilities Government & Stakeholder Engagement Initiate and strengthen relationships with senior government stakeholders to explore funding or partnership opportunities. Build and maintain allies and champions within public institutions for GiveDirectly’s mission. Engage relevant government agencies on GiveDirectly’s projects, approach, and impact, including securing local government approvals where necessary. Track the status and strength of relationships with key stakeholders, designing and implementing strategies to improve engagement. Represent GiveDirectly at national events, forums, and high-level or high-risk meetings. Ensure compliance with all government directives, regulations, and protocols. Align GiveDirectly’s activities with national poverty alleviation strategies and development programs, as well as provide guidance and support to field teams to ensure government protocol compliance. Identify and mitigate potential risks related to government engagement, working cross-functionally to implement preventative measures. Partnership Development & Fundraising Identify and cultivate funding and partnership opportunities with government donors, multilateral agencies, philanthropic institutions, and INGOs. Build and maintain a robust pipeline of strategic partnerships to support program growth, co-implementation, and scale. Support proposal development, concept notes, and pitch materials in coordination with global fundraising teams. Serve as a liaison between GiveDirectly and potential donors, articulating the value and impact of its programs. Track engagement metrics ensuring consistent follow-through and sustained relationships Support Country Director in preparing for and following up on partnership opportunities Crisis Management Serve as project manager and strategist during high-risk events or public relations challenges. Develop and maintain a crisis response plan in coordination with the Country Director and global teams. Respond to urgent issues involving government stakeholders, media, or local communities with speed, transparency, and sound judgment. Advise internal teams on potential community or reputational risks and lead mitigation strategies. Ensure consistent and controlled messaging during high-pressure moments, safeguarding GiveDirectly’s credibility and operational continuity. Project Coordination & Internal Alignment Lead and manage coordination efforts between internal teams (e.g.,external relations, programs, finance, communications) and external partners. Organize key meetings, document action points, and ensure in-team and cross-functional accountability. Support high-impact strategic initiatives through efficient planning, communication, and stakeholder alignment. Communications & Public Representation Prepare high-quality written materials including briefing memos, talking points, correspondence, press releases, and donor reports. Guide the development of public-facing content to ensure clarity, consistency and alignment with GiveDirectly’s brand and government guidance. Represent GiveDirectly in media engagements, donor briefings, and stakeholder visits as required. Oversee stakeholder communications during field operations to ensure local alignment and public support. Reporting & Insights Deliver monthly updates and strategic insights to senior leadership on: Stakeholder relations and engagement outcomes Public sentiment, political dynamics, and community risks Partnership and fundraising progress Crisis issues and recommended mitigation steps Maintain clear, transparent communication with government authorities and institutional donors, fulfilling all compliance requirements. Qualifications Bachelors or Masters Degree in a relevant field At least 5 years of relevant experience in managing government relations, partnership development, or public affairs—preferably in an NGO or international development context. Detailed understanding and demonstrated experience working with national level government officials in Rwanda Demonstrated experience in project management, including planning, coordination, and execution of complex, multi-stakeholder initiatives reliably. Proven ability to identify, develop, and manage strategic partnership pipelines, including demonstrated experience in resource mobilization. Experience with key donors such as US Government, FCDO, and large private foundations is preferred Strong understanding of government operations and the ability to navigate complex bureaucratic environments. Ability to identify and analyze trends, risks, and opportunities in the policy and regulatory environment. Excellent oral and written communication skills, including preparation of presentations and formal correspondence. Able to coordinate and update cross-cultural teams distributed across many time zones Demonstrated success in a high-performance work environment Fluency in English (written and spoken) is required; working knowledge of French is an asset. Exceptional communication (written and verbal) Experience working with and representing organisations to national media. Aptitude to learn various software tools that GiveDirectly uses, including Slack, Google Spreadsheets, Google Calendar, and Asana Key Competencies Strong writing and project management abilities. Strategic thinker with excellent coordination and follow-through. Self-driven, with an ownership and results-oriented mindset. Ability to thrive in a fast-paced, dynamic team environment. Deep interest in scaling GiveDirectly’s impact through strategic partnerships and high-quality stakeholder engagement. High attention to detail and ability to manage multiple streams of work simultaneously. Strong delegation and upward management skills, including coordinating asynchronously with global teams across many time zones Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is seeking a versatile and experienced Machine Learning / AI Engineer to join our growing AI team, working at the intersection of applied machine learning, infrastructure, and product innovation. Whether you’re building intelligent search systems, crafting scalable data pipelines, or enhancing AI-powered creativity tools, your work will drive user productivity, shape new product experiences, and advance the state of AI at Figma. You’ll collaborate closely with engineers, researchers, designers, and product managers across multiple teams to deliver high-quality ML-driven features and infrastructure. This is a high-impact, cross-functional role where you’ll shape both foundational systems and user-facing capabilities. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, and productionize ML models for Search, Discovery, Ranking, Retrieval-Augmented Generation (RAG), and generative AI features. Build and maintain scalable data pipelines to collect high-quality training and evaluation datasets, including annotation systems and human-in-the-loop workflows. Collaborate with AI researchers to iterate on datasets, evaluation metrics, and model architectures to improve quality and relevance. Work with product engineers to define and deliver impactful AI features across Figma’s platform. Partner with infrastructure engineers to develop and optimize systems for training, inference, monitoring, and deployment. Explore new ideas at the edge of what’s technically possible and help shape the long-term AI vision at Figma. We’d love to hear from you If you have: 5+ years of industry experience in software engineering, with 3+ years focused on applied machine learning or AI. Strong experience with end-to-end ML model development, including training, evaluation, deployment, and monitoring. Proficiency in Python and familiarity with ML libraries like PyTorch, TensorFlow, Scikit-learn, Spark MLlib, or XGBoost. Experience designing and building scalable data and annotation pipelines, as well as evaluation systems for AI model quality. Experience mentoring or leading others and contributing to a culture of technical excellence and innovation. While not required, It’s an added plus if you also have: Familiarity with search relevance, ranking, NLP, or RAG systems. Experience with AI infrastructure and MLOps, including observability, CI/CD, and automation for ML workflows. Experience working on creative or design-focused ML applications. Knowledge of additional languages such as C++ or Go is a plus, but not required. A product mindset with the ability to tie technical work to user outcomes and business impact. Strong collaboration and communication skills, especially when working across functions (engineering, product, research). At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.