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Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a strategic operator and program manager to join the GTM Excellence team within Reddit’s GTM Strategy & Operations organization. GTM Excellence is responsible for transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle, drive systemic consistency, and increase seller productivity. In this role, you will help shape how Reddit scales. You will own ambiguous, high-impact opportunities, turn them into clear recommendations, and lead the work from idea to execution. The right candidate brings strong judgment, a clear point of view on how Reddit should evolve its operations, and the ability to work across teams to drive change. This is a high-visibility role at the center of the Global Sales Organization’s operational excellence strategy, focused on building the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers. This role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles. Responsibilities: Diagnose and prioritize business problems: Break down ambiguous, high-impact opportunities into clear problem statements, develop hypotheses, drive analysis, and identify the highest-impact opportunities to improve how Reddit operates. Decipher stakeholder feedback: Collect and translate feedback from a large group of stakeholders into clear, actionable business requirements. Design scalable processes and operating models: Evaluate how work gets done today, identify friction points and root causes, and design simpler, more standardized processes, policies, and ways of working that improve seller productivity and the advertiser experience. Develop policies and governance frameworks: Create clear, scalable policies and governance models that support consistent execution. Define guardrails, monitor adherence and effectiveness, and regularly review and update policies as business needs evolve. Develop recommendations and decision-ready materials: Turn analysis into clear recommendations, tradeoffs, and action plans. Create high-quality presentations, documents, and other deliverables that support executive discussion, decision-making, and alignment. Drive cross-functional alignment: Partner with stakeholders across Sales, Central Operations, Revenue Strategy & Ops, Enablement, Product Marketing, Product, Engineering, Finance, and Legal to gather input, pressure test ideas, align on the path forward, and accelerate execution. Lead implementation and champion change: Own work from idea to execution, including rollout planning, stakeholder communication, training, and adoption. Be willing to wear multiple hats across strategy development, project management, and execution to move the work forward. Measure impact and continuously improve: Define success metrics, track results, gather feedback, and refine processes over time. Establish governance and guardrails where needed to drive consistency without adding unnecessary complexity. Required Qualifications: 5+ years of experience in strategic program management, business process transformation, business operations, consulting, or a related field. Proven ability to operate in ambiguity and independently structure complex problems into clear recommendations and action plans. Strong strategic thinking and analytical problem-solving skills, with the ability to diagnose root causes and evaluate tradeoffs. Demonstrated experience designing and implementing standardized, scalable processes that improve operational efficiency and end-user experience. Strong executive communication and stakeholder management skills, with a track record of influencing cross-functional partners and driving alignment. Experience leading change across cross-functional teams, from initial problem framing through implementation and adoption. Ability to balance strategic thinking with hands-on execution; this role requires an owner, not a coordinator. Preferred Qualifications: Experience in digital advertising. Experience working in fast-moving, resource-constrained environments where judgment, prioritization, and initiative are critical. Familiarity with sales tools and technology that improve seller efficiency and productivity, including workflow automation and AI-enabled ways of working. Background in consulting, strategy, or transformation roles, ideally with experience operating in-house after consulting. Benefits: Comprehensive Health benefits 401k Matching Workspace benefits for your home office Personal & Professional development funds Family Planning Support Flexible Vacation (please use them!) & Reddit Global Days Off 4+ months paid Parental Leave Paid Volunteer time off #LI-AT1 #LI-Hybrid Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $154,700 — $216,600 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE  Most businesses have no idea if they're overpaying for their software. They renew on autopilot, negotiate without benchmarks, and discover vendor alternatives only after the contract is already signed. Ramp is uniquely positioned to change that. We see billions of dollars of real-world spend and contract data across thousands of companies, and we're turning it into an intelligence layer that tells businesses exactly what they should be paying, which vendors to consider, and when to act. As PM for Vendor Intelligence & Marketplace, you'll own the product that powers this: our price benchmarking engine, contract analysis (extracting structure and risk from vendor agreements), and the emerging B2B marketplace that connects Ramp's buyer base to the right vendors at the right price. You'll be one of the first PMs building a true buyer-side intelligence layer inside a financial platform, replacing renewal anxiety and negotiation guesswork with data-driven, AI-powered decisions. Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week. WHAT YOU’LL DO - Own the strategy and roadmap for price benchmarks and contract intelligence, turning Ramp's aggregated spend and contract dataset into the most accurate price benchmarking product on the market. - Build the B2B marketplace primitives that let Ramp's customers discover, compare, and engage with the right vendors, and give vendors a channel to reach Ramp's buyer base with transparent, competitive pricing. - Design "decision moments": surfaces inside Ramp that deliver the right benchmark, contract context, or vendor alternative at exactly the moment a customer is about to sign, renew, or spend. - Partner with data science to build the extraction, normalization, and modeling pipelines that power price benchmarks, going from raw contract PDFs and spend data to unit-normalized, SKU-level intelligence a customer can act on in a negotiation. - Define the evaluation methodology, quality bar, and feedback loops for AI-powered contract analysis, ensuring the accuracy and explainability that enterprise customers require. - Cover the full vendor lifecycle: discovery and intake through price negotiation, contract signing, and renewal, with the right intelligence surfaced at each step. - Develop deep understanding of how procurement, finance, and legal teams evaluate, select, and renegotiate vendors, and translate that into sharp product bets with clear customer outcomes. - Drive cross-functional alignment on dependencies and launch readiness: GTM enablement, customer communications, compliance review, and supportability. WHAT YOU NEED - BA/BS in a technical or analytical field (Computer Science, Engineering, Analytics, Mathematics, Economics, or related). - 5+ years of product management experience, ideally with products where data quality and customer trust are the core value proposition. - Sharp product judgment on data products and marketplaces: you understand flywheel dynamics, network effects, coverage-versus-accuracy tradeoffs, and the cold-start problem. - AI fluency: hands-on experience building AI features, comfort with LLM-based extraction and retrieval, evaluation methodology, and human-in-the-loop design. - Strong commercial instincts: you understand how businesses buy software, what levers drive negotiation outcomes, and why price transparency changes behavior. - Track record building products where trust is earned over time: explainability, auditability, graceful degradation, and clear user controls. - Comfort working in technical environments (Figma, SQL, Git) and prototyping quickly with modern AI tools (Claude Code, Cursor). - Clear, direct communication across technical and non-technical stakeholders; ability to make a crisp case for a product bet without a deck full of slides. NICE-TO-HAVES - Experience building price benchmarking, market intelligence, or contract analytics products, anywhere from procurement software to B2B SaaS to fintech. - Marketplace experience: supply/demand matching, seller acquisition, buyer discovery, and the trust primitives that make two-sided systems work. - Document understanding: OCR, LLM-based extraction, normalizing structured data from unstructured contracts. - Background in procurement, vendor management, or enterprise SaaS buying and selling, either as a PM or as a practitioner. - Familiarity with compliance-adjacent domains: vendor due diligence, security reviews, NDAs, audit trails. - Experience at a high-growth startup taking 0→1 products to scale. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior Technical Writer to own and improve our Docusaurus based developer documentation for products built primarily with JavaScript / TypeScript. You will work closely with engineers and product teams to create clear, accurate, and structured documentation that helps developers understand how our platform works and how to integrate with it. This role requires someone who not only writes well but also understands the domain. Experience in fintech or game development is highly valued, as the role involves working with domain-specific concepts and terminology. You will also help improve and expand our documentation portal, making it a reliable source of knowledge for both internal teams and external developers. KEY RESPONSIBILITIES Documentation Creation and Ownership - Create and maintain developer documentation, including guides, API references, architecture overviews, and integration tutorials - Work closely with engineers and product teams to translate complex technical concepts into clear, structured documentation - Ensure documentation remains accurate and up to date as the platform evolves Documentation Platform and Knowledge Systems - Own and improve the documentation portal, including structure, navigation, discoverability, and search - Manage documentation workflows, localization processes, and content organization - Establish documentation standards and improve consistency across teams AI-Powered Documentation Experience - Improve AI-assisted documentation experiences, including knowledge sources, content structure, and AI answer quality - Help ensure documentation is optimized for both human readers and AI-assisted discovery REQUIRED QUALIFICATIONS - 5+ years of experience creating developer-facing technical documentation - Strong experience with Markdown/MDX and documentation-as-code workflows - Excellent written English and ability to explain complex technical concepts clearly - Experience working closely with engineering teams and software development processes - Experience with AI-assisted writing and development tools Important: Familiarity with fintech, gaming, or other technically complex product domains PREFERRED QUALIFICATIONS - Experience with documentation platforms such as Docusaurus, GitBook, MkDocs, Notion, or Confluence - Understanding of APIs, developer workflows, and modern JavaScript/TypeScript ecosystems - Experience structuring and maintaining large documentation systems - Familiarity with Git-based workflows, frontend technologies, or documentation site customization - Experience with testing, localization, or documentation quality processes WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We're looking for a Senior Python Developer to join the Platform team and take ownership of core backend systems powering Aghanim — a direct-to-consumer (DTC) platform that helps mobile game developers monetize outside app stores. We act as a Merchant of Record, handling payments, compliance, and taxation across 200+ territories, while providing game studios with tools for LiveOps automation, player segmentation, and community engagement. The codebase follows domain-driven design with 60+ business domains, strict code quality standards, and AI-assisted development as a standard part of the workflow. You'll work across a modern Python stack — Python 3.13+, FastAPI, Pydantic — with a heavy integration layer connecting game backends, and external services. KEY RESPONSIBILITIES Backend Architecture and Development - Design, build, and own backend systems end-to-end - Drive architecture and key technical decisions - Build APIs, integrations, and scalable backend services Data, Infrastructure, and Reliability - Design reliable and scalable data and infrastructure foundations - Own performance and availability against concrete SLOs (thousands of requests per second at p95 latency under 200ms, with a 99.99% uptime target) - Diagnose, investigate, and solve complex operational issues Cross-functional Collaboration and Leadership - Work closely with product and engineering to deliver business impact - Raise the engineering bar through reviews, mentorship, and technical leadership - Take ownership of ambiguous problems and drive them to completion REQUIRED QUALIFICATIONS - 5+ years building production backend systems in Python - Strong experience with FastAPI or similar modern backend frameworks - Deep understanding of distributed systems, APIs, integrations, and asynchronous architectures - Strong PostgreSQL and Redis experience - Experience with NoSQL, distributed, and analytical data stores - Solid software architecture and system design skills - Experience operating and scaling high-load systems in production - High ownership, strong execution, and ability to work independently - Confident use of AI-assisted development tools with strong validation and engineering judgment PREFERRED QUALIFICATIONS - Modern Python tooling (uv, ruff, type checking) - NoSQL, distributed, and analytical data stores - Google Cloud Platform - Event-driven architectures and background processing systems - High-scale, multi-tenant, or transaction-heavy platforms - Gaming, fintech, e-commerce, or payments experience WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior/Principal DevOps to own our cloud-only platform and keep it reliable under high-load and bursty traffic. Our services run entirely on GCP, fronted by Cloudflare, with deep observability in Datadog and CI/CD in GitHub Actions. This is a hands-on role with real ownership: ensuring we meet our SLA/SLOs, scaling fast (10–50×), and keeping infrastructure efficient and cost-conscious as the company grows and microservices multiply. KEY RESPONSIBILITIES Platform Reliability and Scalability - Own and evolve production infrastructure on GCP and Cloudflare - Ensure platform availability, performance, and reliability in line with SLA/SLO targets - Design and operate systems capable of handling rapid traffic spikes and high-load scenarios - Drive capacity planning, autoscaling, bottleneck removal, and resilience improvements Kubernetes and Infrastructure - Build and maintain Infrastructure as Code using Terraform (and Terragrunt where applicable) - Own Kubernetes operations on GKE, including upgrades, scaling, and operational hardening - Maintain platform tooling, deployment infrastructure, and operational standards Observability and Incident Management - Build and improve observability using Datadog, including monitoring, logging, and APM - Lead incident response, root cause analysis, and long-term reliability improvements - Reduce operational noise and improve detection of critical system issues Security and Delivery - Operate core security tooling and coordinate remediation efforts across teams - Improve deployment reliability and developer experience through CI/CD automation and platform guardrails Cost Optimization - Own infrastructure cost visibility, optimization, and FinOps initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in DevOps, SRE, or Platform Engineering roles - Proven experience operating production SaaS infrastructure with defined reliability targets and SLA/SLO ownership - Strong expertise in GCP, Kubernetes (GKE), and Infrastructure as Code using Terraform - Experience with Cloudflare, observability platforms (Datadog or similar), and modern CI/CD practices - Strong automation and scripting skills with a reliability-first mindset - Experience designing and operating scalable, high-availability distributed systems - Familiarity with SOC 2 / PCI-DSS audits and security architecture requirements. PREFERRED QUALIFICATIONS - Experience in game dev or similarly bursty high-load consumer products. - Mature SRE practices: error budgets, on-call maturity, runbooks, proactive incident prevention. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Payments Analyst to drive analytical decision-making across our payments product. This role focuses on understanding user behavior within the payment funnel, identifying conversion bottlenecks, and translating data into product improvements. You will work with high-scale transactional data, analyzing how users move from checkout to successful payment and where friction occurs. The role requires a strong experimental mindset and the ability to connect data insights to product decisions. KEY RESPONSIBILITIES Funnel Analysis and Optimization - Analyze user behavior across the payment funnel and identify conversion bottlenecks - Quantify the impact of drop-offs and uncover opportunities to improve conversion and user experience - Translate analytical findings into actionable product recommendations Experimentation and Product Insights - Design and evaluate A/B tests in partnership with Product teams - Define hypotheses, success metrics, and measurement frameworks - Monitor product performance through dashboards, reporting, and ongoing analysis Cross-functional Collaboration - Partner with Product and Engineering teams to support data-driven decision-making - Help prioritize product initiatives based on business impact and analytical evidence REQUIRED QUALIFICATIONS - 5+ years of experience in Product Analytics, Growth Analytics, Data Analytics, or similar roles - Strong SQL skills and experience analyzing product, behavioral, or transactional data - Experience with A/B testing, experimentation, and statistical analysis - Strong understanding of conversion funnels, user behavior, and product metrics - Ability to translate data into actionable product recommendations - Experience using AI tools for analysis, research, and workflow automation PREFERRED QUALIFICATIONS - Experience working with payments and transactional data - Strong understanding of checkout flows and conversion optimization - Experience in gaming, fintech or e-commerce WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Fraud Risk Analyst to support fraud detection and risk monitoring across high-scale payment systems. This role focuses on identifying fraud patterns, investigating anomalies, and improving the reliability of payment operations. You will work with large volumes of transactional and behavioral data, analyzing fraud signals and supporting the development of detection mechanisms. The role requires a structured, data-driven approach and the ability to respond quickly to emerging risks. KEY RESPONSIBILITIES Fraud Detection and Investigation - Analyze transaction data to identify fraud patterns, anomalies, and emerging risks - Monitor key fraud and payment metrics, including fraud rate, chargeback rate, and approval rate - Investigate fraud incidents ranging from individual cases to large-scale coordinated attacks Risk Monitoring and Prevention - Build dashboards and reports to support real-time fraud monitoring and decision-making - Evaluate fraud controls and contribute to the development and optimization of detection models - Drive automation of fraud detection, monitoring, and investigation workflows Cross-functional Collaboration - Partner with Engineering, Payments, and Operations teams to investigate fraud-related issues and improve risk management processes - Provide actionable insights and recommendations to support incident response and fraud prevention initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in fraud, risk, payments, or data analytics - Strong SQL skills and experience working with large transactional datasets - Ability to identify patterns, investigate anomalies, and derive actionable insights - Experience using AI tools for analysis and automation PREFERRED QUALIFICATIONS - Python - Fintech or gaming experience WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Global Core C++ Developer – Crypto High-Frequency Trading About Selini: Selini is a global trading firm focused on systematic trading and venture investing. Overview We are seeking an exceptional Core C++ Developer to contribute to the development and optimization of our high-performance trading systems . This role focuses on building ultra-low-latency infrastructure, optimizing execution speed, and ensuring robust system reliability. The ideal candidate will have deep expertise in modern C/C++ , systems programming, and high-performance computing. Key Responsibilities Design, develop, and optimize low-latency, high-performance trading infrastructure in modern C/C++ (latest standards) . Implement efficient and scalable trading algorithms, order execution, and risk management systems . Deep understanding of exchange connectivity standards for market data and order entry Optimize CPU performance, memory management, and multi-threaded applications . Collaborate with quant researchers, traders, and infrastructure engineers to improve system performance. Profile, benchmark, and debug real-time systems to minimize latency and maximize throughput. Maintain robust and fault-tolerant system components for continuous trading operations . Required Qualifications Expert-level proficiency in C++ , with a strong grasp of modern C++ features (C++17/20/23/26) . Extensive experience in low-latency, high-performance systems programming . Deep understanding of networking (TCP/UDP), concurrency, and multi-threading . Strong experience in Linux-based development and performance tuning . Experience with real-time, high-throughput systems where performance is critical. Background in crypto or traditional finance trading systems Soft Skills & Culture Fit Candidates with exceptional academic or industry backgrounds. Strong analytical skills and ability to work in high-pressure, real-time environments . Collaborative team player who enjoys solving complex engineering problems . We’re a close-knit team that values: High ownership and initiative Curiosity, intellectual honesty, and rapid learning Clear, direct communication Working together toward shared goals — no ego, no politics Compensation & Benefits: Very competitive compensation, with strong upside based on contribution and performance Competitive holiday allowance Free daily Deliveroo lunch High-spec office and technology Team socials Global company offsites and development opportunities

Задачи: — Анализировать end-to-end процессы кредитных рисков; — Выявлять процессные и технологические ГЭПы; — Анализировать стратегии принятия решений (rules, cut-off, сегментация); — Документировать бизнес-процессы и логику автоматизированных систем рисков; — Формировать и декомпозировать задачи на доработку процессов и стратегий; — Участвовать в оценке влияния изменений совместно с командой; — Согласовывать решения с портфельными менеджерами и риск-технологами; — Участвовать в планировании релизов и контролировать корректность реализации требований; — Уточнять и структурировать бизнес-требования по новым инициативам. Требования: — Опыт работы бизнес-, системным или риск-аналитиком от 4–5 лет; — Опыт работы в банках, финтехе или кредитных рисках; — Понимание полного кредитного процесса (заявка ➡️ решение ➡️ выдача); — Понимание скоринговых моделей, cut-off стратегий и клиентской сегментации; — Опыт работы с decision engine / rule-based системами; — Навыки анализа, декомпозиции и оптимизации сложных процессов; — Умение выявлять логические противоречия и скрытые проблемы; — Опыт описания бизнес-процессов и бизнес-логики; — Уверенное владение BPMN, схемами процессов и структурированным описанием требований; — Базовые знания SQL; — Опыт взаимодействия с бизнесом, риск-технологами и командами разработки; — Навыки программирования на базовом уровне будут преимуществом. Плюсом будет: — Опыт работы с кредитными decision engine; — Опыт участия в развитии систем автоматического принятия решений; — Понимание архитектуры риск-систем и процессов кредитного конвейера.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE INSURANCE TEAM ⭐️ Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation. - We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance. - We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price. - We build and manage offers for large companies and public institutions with our sales and account management teams. - We make sure our portfolio is closely monitored and risks are effectively managed. - We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators. ⭐️ YOUR ROLE ⭐️  On both Health and Prevoyance businesses, you will: - Define and build the metrics, tools, and dynamic analytics to monitor our portfolio and forecast our margin - Own the quantitative metrics computation to bring added-value to strategic decision makings (portfolio repricing) alongside Strategy and Finance teams - Understand the margin and claims drivers on both gross and ceded business for repricing and offer guarantee adjustments (claims analytics) - Contribute to the reinsurance plans and support the renewal strategy in liaison with the Risk team - Support entities in new countries to define and build their own portfolio monitoring and forecasts ⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️  You would be a good fit if you: - Have at least 2 years of experience in insurance and portfolio monitoring - Are fluent in English and French - Are a master of portfolio analytics and  forecasts at the micro level - Are comfortable with SQL and ideally in R or Python - Are analytical and structured, with a fact-based decision-making style - Are willing to deeply change the insurance industry and challenge the status quo For this role we are looking to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.   🌍 HOW WE WORK - Location: You must be legally eligible to work from France. - Remote work: We offer remote work flexibility, but we value in-person collaboration   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work #LI-DNP

Location: Warsaw Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an additional Lead Graphics Programmer to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Lead, mentor and coach our Graphics team Assist with recruiting of Graphics Programmers Manage code reviews and code features documentation Work in tandem with Larian Studios other programming Leads Assist in maintaining, porting and extending our proprietary engine on multiple platforms Debug and optimize code to hit quality and performance targets Show a strong passion for low level coding and a big interest in performance analysis Complete all tasks in a timely manner and to a consistent high quality standard Develop well designed software within project schedule to team standards Show strong passion for making the highest quality state of the art games Safeguard company assets including source code, art work, tools, technical know-how Requirements Demonstrable Lead or Management experience Extensive experience programming for games Excellent C++ skills Strong mentor and coaching ability Excellent written and spoken English skills Passion for making and playing great games Experience with graphics APIs like Directx 12 and Vulkan Experience with a wide range of CPU and GPU profiling tools Multi threading should be second nature This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity. What We Offer An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Location: Germany Molecule and BIO.xyz are building the foundation of Decentralized Science (DeSci) — where biotech meets web3 to make scientific research community-owned, transparent, and faster to market. Molecule provides the infrastructure to turn intellectual property (IP) into programmable, on-chain assets through our IP-NFT framework and evolving protocol stack. This enables researchers, patients, and communities to fund and govern biotech projects in new, open ways. BIO.xyz http://Bio.xyz is the coordination and economic layer of DeSci, powering BioDAOs through funding, governance, and ecosystem alignment. Together, we are creating a new model for scientific discovery — one where breakthroughs are owned and advanced by the communities that believe in them. Location: Germany (lab site TBC - right candidate informs final location) Type: Senior IC role - no team to manage on day one; you hire your team in year two once the proof exists THE ROLE Capsules. Tablets. Sterile compounding. We're building precisely-dosed formulations of cognitive, performance, and longevity compounds - modafinil, bromantane, GLP-1 analogs, BPC-157, thymosin α-1, and a growing pipeline of small-molecule and peptide actives. You will set our formulation standards, run the bench work, and be the person who can defend every excipient choice, every dissolution curve, and every sterility result. From active properties to qualified drug product - oral, injectable, topical - with documentation that holds up. WHAT YOU'LL DO - Design oral solid-dose formulations (capsules and tablets) from active properties up - excipient selection, diluents, binders, disintegrants, flow agents, and lubricants matched to each compound's solubility, stability, and dosing profile - Design sterile injectable formulations for our peptide pipeline - lyophile design, bulking agents, cryoprotectants, vial fill/finish at small scale, reconstitution protocols, and container-closure compatibility. Hands-on with EU GMP Annex 1 (sterile manufacturing) and applicable AMG/AMWHV requirements - Own encapsulation, blending, and aseptic processing end to end: powder characterization, blend uniformity, content uniformity, capsule fill weight control, scale-up from bench to production batches, and sterility assurance for the injectable side - Solve hard actives. Bromantane and modafinil bring oral-side challenges - low aqueous solubility, poor flow, dose accuracy at small fill weights. Peptides like BPC-157, GLP-1 analogs, and GHK-Cu bring injectable-side challenges - stability across the lyophile/reconstitution cycle, copper-complex integrity, peptide aggregation. You develop the techniques that make all of them reproducible - Build and run the analytical backbone: dissolution testing, assay/potency, content and weight uniformity, sterility (Ph. Eur. 2.6.1), endotoxin (Ph. Eur. 2.6.14), and stability programs (ICH Q1A - accelerated and long-term) to establish shelf life - Write documentation that holds up: master formulation records, batch records, specifications, and SOPs. Define what "in spec" means and enforce it. Clean data trails or it didn't happen - Partner with sourcing and QC on raw-material specs, incoming API characterization (identity, purity by HPLC, particle size), and supplier qualification. Build a qualified supplier network. Continuously improve - reduce variability, improve stability, lower cost-per-dose without compromising quality WHO YOU ARE - Defends decisions with data. You'd rather run the test than guess. When asked why you chose X over Y, you have a data-grounded answer - High bar on accuracy and sterility. It's people's health. Dose accuracy, reproducibility, and sterility are non-negotiable - especially on injectables - Expert in the room alone. You work well as the sole expert on day one. No team around you for the first year, and that doesn't slow you down - Engineers around complexity. You see the regulatory complexity of the compound classes we work with clearly, and you engineer around it rather than pretending it isn't there REQUIRED - Approbation als Apotheker/in (German pharmacist license), or an EU-recognized pharmacy qualification with a clear path to German licensure. Alternatively: a degree in pharmaceutics, pharmaceutical sciences, or industrial pharmacy (MSc/PhD) with equivalent hands-on formulation depth - 5+ years of hands-on formulation experience in pharma, nutraceutical, compounding, or contract manufacturing - covering oral solid dose and at least one of: sterile injectables, topicals - Deep working knowledge of excipient functionality and compatibility, and of encapsulation/tableting unit operations - Practical command of dissolution, content uniformity, and stability study design and interpretation - Experience formulating poorly-soluble or low-dose actives - Working command of EU GMP (EudraLex Vol. 4), Annex 1 (sterile manufacturing), and the Apothekenbetriebsordnung (ApBetrO) or equivalent manufacturing-pharmacy framework - Rigor with documentation: batch records, specs, SOPs, and a clean data trail STRONGLY PREFERRED - Sterile injectable / lyophilization experience - peptide formulations specifically - Background in a German Herstellungsapotheke, hospital pharmacy compounding unit, or EU-licensed contract manufacturer - Experience formulating GLP-1 analogs (semaglutide, tirzepatide) or other peptide manufacturing under a quality-grade framework - Familiarity with cognitive/performance compounds, or with the broader peptide / longevity therapeutic landscape - Hands-on with HPLC, dissolution apparatus, particle sizing, Karl Fischer titration - Comfort owning scale-up from R&D batches to production - Working proficiency in German (regulatory and documentation context) and English (team working language) WHAT WE OFFER - A senior IC seat building the formulation function from scratch at a company at the intersection of biotech, blockchain, and AI - Pre-approved capex - you spec the equipment: lyophilizer, capsule filler, balance suite, HPLC, dissolution apparatus, Class II BSC - The team you need, once you've proven the foundation We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Job Description P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed by 87 mobile network operators in 60 countries worldwide. We are seeking an Ericsson Principal RNO Consultant for an onsite or Remote role in the Africa region. Job Description: Work closely with customer optimization teams and management for network performance improvement projects Ability to learn proprietary optimization tool processes and methods and increase customer exposure to products Perform KPI Trend Analysis and determine performance deviations Worst Cell Identification and Root Cause Analysis Perform Parameter Audits and Inconsistency Checks to determine fine-tuning suggestions Coverage and Footprint Optimization using OSS and DT tools Data Throughput Troubleshooting and Optimization Investigate drive test logs for initial tuning, optimization and troubleshooting (analyze call flow and layer3 messages) Baseband and Radio Resource Capacity Optimization CSFB, SRVCC optimization, parameter audits inconsistency checks between Radio Access Technologies (2G / 3G / 4G / 5G) Volte optimization Perform parametric optimization for effective load balance between LTE Carriers and existing technologies in accordance with operator strategy Tuning of LTE Radio network features Understand fundamentals of PCI/RSI Planning and Mobility Robustness Optimization and perform planning and optimization tasks related with these topics VoLTE Troubleshooting / SIP Analysis End-user / customer problem investigation Prepare and issue technical guidelines and results of technical studies Prepare and issue engineering level and executive-level reports Liaise with P.I. Works Project Management and the customer to meet the targets of ongoing and future projects Required Qualifications: Diploma from Engineering Departments relevant to Mobile Telecommunications Min 8 years RAN design and optimization experience (LTE /3G/GSM) Min 3 years (recent) working knowledge and experience in LTE/VoLTE/5G optimization Radio Network Optimization Experience with Ericsson Experienced in last Ericsson RAN releases Must have an excellent customer relationship with both verbal and written communication skills Project handling experience with tight deadlines will be preferred Understanding of radio network alarms and their effects Hands-on experience in trace analysis is required Very good knowledge on 5G/4G/3G/2G key performance indicators (KPIs) for both OSS and Drive Test Strong experience with Multi-Carrier - Multi-Band networks Focusing on user perceived quality (not only KPIs)

Location: Abu Dhabi, United Arab Emirates We are? A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. At EnerMech, we believe that our success is driven by the talents and dedication of our people. We invest in our workforce as we grow globally, ensuring that we remain strong in all aspects of our service, technology, and infrastructure. The role? The Crane Technician - Electrical is responsible for ensuring the safe and efficient operation of electrical systems on offshore cranes. Your expertise in electrical maintenance, troubleshooting, and repairs will be essential to maintain the reliability and functionality of this critical equipment. Main Responsibilities & Key Result Areas Perform electrical maintenance, troubleshooting, and repairs on offshore cranes, with a specific focus on the Safe Load Indicator (SLI) system. Conduct regular inspections and preventive maintenance activities on the to ensure accurate load measurements and safe crane operations. Collaborate with the maintenance team to develop and implement maintenance schedules, ensuring compliance with safety regulations and industry standards. Diagnose electrical faults in the SLI system, analyze equipment malfunctions, and develop effective solutions to minimize downtime and ensure accurate load monitoring. Install, calibrate, and upgrade Electrical & SLI systems on offshore cranes, ensuring compatibility and adherence to specifications. Keep accurate records of maintenance activities, including equipment history, repairs, and replacements performed. Adhere to safety protocols and guidelines while working on offshore installations, ensuring personal and team safety at all times. Collaborate with other technicians and engineers to troubleshoot complex electrical issues and provide technical support as needed. Stay updated with the latest industry trends, technologies, and regulations related to SLI systems and offshore crane operations. Maintain a clean and organized work area, ensuring tools and equipment are properly stored and maintained. Requirements A recognized apprenticeship or qualification. At least a vocational/technical High School Diploma Holder. Safety Training Certification Compex certification will be an advantage. At least 5 years of experience in the same field 3 years in a lifting equipment environment Experience in repair & maintenance of cranes-related equipment Experience in working to schedules. Preferred Experience in the offshore service industry or a similar environment Experience in cranes & lifting equipment maintenance & repair. Personal Qualities; Good Communication Skills High standards of workmanship Ability to work and react under pressure and tight deadlines Benefits Work with a Global Organization. Fulltime Permanent position. Annual air ticket allowance. Company provided health insurance. Training & Development opportunities.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking a Platform Hardware Security Engineer to design and implement security architectures for bare-metal infrastructure. You'll work with teams across Anthropic to build firmware, bootloaders, operating systems, and attestation systems to ensure the integrity of our infrastructure from the ground up. This role requires expertise in low-level systems security and the ability to architect solutions that balance security requirements with the performance demands of training AI models across our massive fleet. Key responsibilities Design and implement secure boot chains from firmware through OS initialization for diverse hardware platforms (CPUs, BMCs, switches, peripherals, and embedded microcontrollers) Architect attestation systems that provide cryptographic proof of system state from hardware root of trust through application layer Develop measured boot implementations and runtime integrity monitoring Create reference architectures and security requirements for bare-metal deployments Integrate security controls with infrastructure teams without impacting training performance Prototype and validate security mechanisms before production deployment Conduct firmware vulnerability assessments and penetration testing Build firmware analysis pipelines for continuous security monitoring Document security architectures and maintain threat models Collaborate with software and hardware vendors to ensure security capabilities meet our requirements Minimum qualifications Hands-on experience with secure boot, measured boot, and attestation technologies (TPM, Intel TXT, AMD SEV, ARM TrustZone) Strong understanding of cryptographic protocols and hardware security modules Experience with UEFI/BIOS or embedded firmware security, bootloader hardening, and chain of trust implementation Proficiency in low-level programming (C, Rust, Assembly) and systems programming Knowledge of firmware vulnerability assessment and threat modeling Track record of designing security architectures for complex, distributed systems Experience with supply chain security Ability to work effectively across hardware and software boundaries Knowledge of NIST firmware security guidelines and hardware security frameworks Preferred qualifications 8+ years of experience in systems security, with at least 5 years focused on firmware and hardware security (firmware, bootloaders, and OS-level security) Experience with confidential computing technologies and hardware-based TEEs Knowledge of SLSA framework and software supply chain security standards Experience securing large-scale HPC or cloud infrastructure Contributions to open-source security projects (coreboot, CHIPSEC, etc.) Background in formal verification or security proof techniques Experience with silicon root of trust implementations Experience working with building foundational technical designs, operational leadership, and vendor collaboration Previous work with AI/ML infrastructure security The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.