Location: IN - Jaipur
About the role
The Technical Lead – Quality Assurance is a senior technical leader responsible for driving end-to-end quality strategy, governance, and execution across assigned products or programs. This role combines deep hands-on expertise with leadership capabilities to ensure high-quality software delivery, strong automation adoption, and alignment with business and customer expectations.
Operating across the Software Development Life Cycle (SDLC), the QA Technical Lead partners closely with Product, Engineering, and Client Delivery teams to define testing strategies, improve efficiency, and ensure robust validation of complex business workflows. The role plays a critical part in strengthening quality practices, reducing risk, and enabling predictable, high-quality releases.
This position also focuses on building team capability, mentoring QA engineers, and driving innovation through automation, AI-driven testing, and continuous improvement initiatives.
Deliverables and Performance Measures
Define and execute end-to-end QA strategy aligned with product, business, and customer requirements
Lead test planning, execution, regression cycles, and defect triage across projects and releases
Ensure validation of complex, end-to-end business workflows including underwriting, policy servicing, and rule-based calculations
Drive risk-based testing approaches to prioritize critical functionalities and reduce production defects
Establish and enforce QA standards, frameworks, and best practices across teams
Monitor and analyze quality metrics such as defect leakage, test coverage, and execution efficiency
Lead root cause analysis (RCA) and implement corrective actions to improve product quality
Provide technical oversight for test automation across UI, API, and integration layers
Drive automation-first strategy, increasing coverage and reducing manual effort
Integrate QA processes with CI/CD pipelines to enable faster and more reliable release cycles
Collaborate with Engineering, DevOps, and Product teams to ensure environment readiness, data setup, and release validation
Act as a subject matter expert (SME) for system architecture, integrations, and configuration-driven implementations
Present quality metrics, release readiness status, and risk assessments to stakeholders
Mentor and develop QA team members, improving technical and domain capabilities
Foster cross-functional collaboration to ensure alignment between QA, Development, Product, and Client Delivery
Drive adoption of AI-driven testing practices, including intelligent automation and efficient regression strategies
What Will Make You Successful
5-8 years of experience in Quality Assurance / Quality Engineering roles
Strong experience in leading QA teams and managing end-to-end quality delivery
Deep expertise in QA methodologies, test strategy, and automation frameworks
Strong domain knowledge in Life Insurance and Annuities
Experience with tools such as Selenium, Katalon, Jira, TestRail, Jenkins, and API testing tools
Hands-on experience integrating QA with CI/CD pipelines and DevOps practices
Strong understanding of system architecture, integrations, and complex workflows
Experience in risk-based testing, defect management, and root cause analysis
Proven ability to analyze quality metrics and drive continuous improvement initiatives
Strong problem-solving and decision-making skills with attention to detail
Excellent communication and stakeholder management skills
Demonstrated ability to mentor and develop high-performing QA teams
Experience leveraging AI tools for testing, automation, and productivity improvements is a plus
High ownership mindset with the ability to operate in a fast-paced, delivery-driven environment
Where We See This Role Going:
We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.
Manager, Quality Assurance
Senior Manager, Quality Assurance
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Product Research
Location: Remote US
Compensation Range: $170,000.00 to
$185,000.00 base plus bonus and equity
What You’ll Do:
Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself.
Responsibilities:
Operate a proven industry-leading Security Awareness Training phishing program.
Be the security expert designing and building phishing scenario emails & landing pages that simulate real cyber attacks for thousands of SAT learners. Every simulation is paired with coaching that shows learners the social engineering tells, how the learner can develop skills to identify social engineering tradecraft, the indicators, like hovering a link before clicking or receiving an unexpected email. Craft a growing library of common indicators and write new ones when a scenario calls for it.
Comfortable scripting and coding to build proofs-of-concept and tooling with a keen eye for creating pixel-perfect simulated phishing emails & landing pages using HTML, CSS, JavaScript, & React. Take pride in delivering simulations impossible to distinguish from real tradecraft. The details are the job.
Identify emerging social engineering tradecraft from attack patterns, email metadata, and web expertise. Today ClickFix attacks and variants dominate the threat landscape, but relentless hunger to get ahead of attacker tradecraft will mean translating the shifts in attacker tactics that matter into what the program teaches. Evolve deliverables with the tradecraft.
Automate by default, evolving + expanding phishing content generation as an AI-powered system using Claude Code.
Expand the program into new regions, more languages, more tailored content, and new kinds of learning experiences with the guidance of the Product Manager and Principal Product Researcher.
Triage reported phishing emails, internal and external security incidents surfacing threat insights and trend analysis in the Huntress Threat Report, threat advisories, social media engagements, webinars & conference talks, resulting in strategic security awareness outreach campaigns.
Align with the Principal Researcher to deliver unified Security Awareness Training and phishing program outcomes.
Proven organizational and project management skills, with a keen attention to detail and sense of urgency to deliver an exceptional product under tight deadline pressures.
Eagerness to engage, report, and be accountable to executive stakeholders.
Passion to translate your expertise in technical & nontechnical ways to deliver impactful security outcomes that protect the 99%.
What You Bring To The Team:
Proficiency with HTML, CSS, Javascript & React, Angular, or Vue
Proficiency with Claude Code, Codex, or Cursor with impressive projects to prove it
Experience in manually building phishing simulation deliverables like emails and landing pages, simulating phishing attacks, then analyzing & reporting simulation results
Experience triaging reported phishing emails, security incidents, and identifying trends + patterns
Experience in analyzing, tracking, and defending against phishing attacks
Experience identifying emerging tradecraft
Social engineering experience, coursework, training, certifications
Experience innovating training content
Experience with eLearning design and development
Experience developing marketing content for social media, YouTube, blogs & reports
Spanish language skills desired, but not required
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Aerie, Manager, Technical Support Tier I at
Customer.io
. I’m looking for a Technical Support Engineer to join our growing team based in Canada.
As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have.
On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements.
Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.
Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as
Customer.io
grows.
What we are looking for:
Located in Canada
Working hours align with Central or Mountain time zone
This role includes rotating weekend support coverage
Experience in a technical support role and/or customer-facing role
Familiarity or comfort with offering live channel support
An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better!
Excellent written and verbal communication skills
Be motivated with a self-starter attitude
Previous work for a SaaS company or an understanding of technical platforms
Ability to work in a fast-paced, team environment
Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools!
About you:
You love technical problem-solving and demonstrate curiosity.
You enjoy helping others with your technical knowledge and take pride in your work.
You see every support interaction as an opportunity to improve the customer experience.
You take ownership of delivering results and get satisfaction from getting things done.
You’re passionate about learning new things.
You’re not afraid to ask questions if you’re confused about how something works.
You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$70,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video interview with Recruiter
45-minute video call with Hiring Manager
A take-home assignment to prepare for your next interview
60-minute video call with three potential teammates to go over the take-home assignment
30-minute video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
ROLE HIGHLIGHTS:
* Protective Services Lead
* Location: Espoo, Finland
* Department: Security
* Reports to: Head of Physical Security and Safety
* Employment type: Permanent
* Workplace model: Hybrid
* Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES:
— Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
— Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
— Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
— Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
— Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
— Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
— Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
— Support business lines running specialised or fast-moving programmes with tailored security planning.
WHAT WE’RE LOOKING FOR:
Must haves:
— Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
— Hands-on experience managing external security vendors, including performance and service level management.
— A track record of leading security for executive travel programmes or high-profile company events.
— Experience planning and running crisis exercises, incident response drills, and security training.
— Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
— Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
— Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
Location: Costa Mesa, United States; Sta. Ana, United States
WHAT YOU'LL DO
• Manages the site Materials Review Board (MRB) process
• Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials
• Review Manufacturing Work Instructions and provide feedback
• Support in providing clarification or go/no-go decisions to inspectors
• Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts
• Assist in the root cause analysis
• Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner
• Ensure data collection and entry is accurate and complete for the MRB process
• Communicate the process performance and quality issues to key stakeholders to drive improvements
• Track and report out MRB metrics on a weekly basis
• Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers.
• Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability.
• Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers
• Train technicians and inspectors to execute inspection plans and data capture in the process.
• Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers
• Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy.
• Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer
• Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality.
• Stay current with new inspection technologies and techniques and recommend improvements to the inspection process
REQUIRED QUALIFICATIONS
• Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education
• 5+ years of experience in manufacturing and/or a quality/engineering related role
• Experience in a manufacturing environment supporting HW development and quality management
• Proficiency with computer-aided design (CAD) software and inspection data management software.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.)
• Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD)
• Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments.
• Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc.
• Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard
• Experience with validation and testing assemblies and their components
• Experience with communicating with suppliers and cross functional teams
PREFERRED QUALIFICATIONS
• Technical or Associates degree in related quality/mechanical/aerospace engineering field
• Direct experience conducting First Article Inspection and Report for internal manufacturing
• ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification
• Existing work experience is low rate production manufacturing environment
• Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T)
• Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses)
• Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD)
• Experience with auditing processes and procedures in a manufacturing environment
• Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About Cloud and Security team:
Our security team protects user data and keeps the airSlate platform stable. We work closely with product, engineering, and operations teams to reduce security risks at every stage, from design to production. We also monitor threats, run system audits, and help everyone in the company follow secure work practices.
And now, we are looking for a Senior Security Engineer (Cloud & AppSec) who is prepared to contribute to the next chapter of our company's growth.
The person will join our Security Engineering team of five and take on the responsibility of keeping our cloud infrastructure and products secure.
As Senior Security Engineer, you will help product and engineering teams build secure products, find and fix risks early, and respond quickly when something goes wrong.
What you'll be working on:
Secure our AWS and GCP environments: access management (IAM, least privilege, workload identities), network segmentation, encryption, and key and secrets management
Find and fix cloud misconfigurations and security risks before they cause problems
Set up security logging and monitoring, and investigate suspicious activity
Test the security of our web, mobile, and network-based applications
Run and improve our security scanning tools (SAST, DAST, SCA) and connect them to CI/CD pipelines
Help teams build secure products from the start by joining architecture reviews, threat modeling sessions, and risk assessments
Explain security findings clearly and work with engineers until the issues are fixed
Handle security incidents of different kinds (application, infrastructure, user-related): investigate, triage, contain, and write post-mortems
Prepare for SOC 2 and CASA audits and external assessments together with product and compliance teams
Configure and monitor our CDN
Work alongside a small, experienced, and proactive team that solves complex problems together
What we expect from you:
4+ years of professional experience in information security, application security, or a related field
Hands-on experience securing AWS and/or GCP
Practical experience with SAST, DAST, and SCA tools, including choosing, setting up, and integrating them into CI/CD
Experience in security testing of web, mobile, or network applications
Experience in incident response, from investigation to post-mortem
Good knowledge of secure development practices across the SDLC, including threat modeling
Working knowledge of Bash, Python, Go, or Terraform
Clear communication skills and the ability to explain risks so that teams act on them
English at B2 level or higher, written and spoken
What helps you rock:
Experience preparing for compliance audits such as SOC 2, CASA, PCI DSS, or NIST CSF
Previous experience as a DevOps engineer or developer
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Krakow
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after.
You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better.
About You
You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item.
You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over.
What You'll Do
Delivering Excellent Internal Support:
You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting.
Troubleshooting Windows and macOS Devices:
You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried.
Supporting Identity, Access, and the Employee Lifecycle:
You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices.
Administering Everyday Platforms:
You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use.
Improving How We Work:
You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records.
Who You Are
2+ years in IT support, service desk, or a similar user-facing technical role
Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity
A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure
Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs
Working knowledge of Google Workspace or M365 user administration
Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues
Good written documentation habits: clear ticket notes and knowledge base articles
Fluent English, written and spoken
Nice to Have
Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work
Confident use of AI tools to speed up troubleshooting and documentation
Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii
Experience with meeting room and AV setups (Google Meet or Zoom Rooms)
Experience in a fast-growing or regulated company
What We Offer
A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Costa Mesa, United States; Santa Ana, United States
📍
Location:
Santa Ana / Costa Mesa, CA
🏢
Work Arrangement:
On-Site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be a
U.S. Citizen
.
Must be able to obtain and maintain a
Top Secret / SCI (TS/SCI) security clearance
.
Associate degree or equivalent relevant experience.
5+ years of experience
in manufacturing, quality, or engineering-related roles.
Experience supporting
hardware development and quality management
in a manufacturing environment.
Ability to read and interpret
engineering drawings, work instructions, CAD, and wire diagrams
.
Experience using calibrated inspection equipment such as
calipers, micrometers, CMM, Faro arm, or OMM
.
Experience working within
AS9100, ISO 9001, IATF 16949, or a similar quality management system
.
Must be able to work
on-site in Santa Ana or Costa Mesa, CA
.
About the Role
We are seeking a
Quality Specialist – MRB & Nonconformance
to support manufacturing quality operations within an advanced aerospace and defense environment.
This role will manage the
Materials Review Board (MRB) process
and work closely with manufacturing, engineering, quality, inspection, warehouse, suppliers, and other cross-functional teams to resolve nonconforming materials and improve production quality.
The ideal candidate is hands-on, highly detail-oriented, and comfortable working directly within a manufacturing environment to identify issues, drive containment, support investigations, and improve quality processes.
What We’re Looking For
We’re looking for a hands-on quality professional who can take ownership of
MRB and nonconformance activities
while working directly with manufacturing and engineering teams.
The successful candidate will be comfortable investigating quality issues, coordinating containment and disposition activities, analyzing inspection and traceability data, and identifying opportunities to improve manufacturing quality and productivity.
Key Responsibilities
MRB & Nonconformance Management
Manage the site
Materials Review Board (MRB)
process.
Work closely with manufacturing operations to support resolution, containment, and improvement of nonconforming materials.
Review manufacturing work instructions and provide quality feedback.
Provide clarification and support
go/no-go decisions
for inspectors.
Lead containment activities for nonconforming items, including inspection and verification of affected parts.
Assist with root-cause investigations.
Coordinate internal triage with engineering teams to support nonconformance dispositions.
Track investigative actions and ensure required tasks are completed on time.
Ensure MRB data collection and entry are accurate and complete.
Communicate quality issues and process performance to key stakeholders.
Track and report
MRB metrics
on a weekly basis.
Inspection & Quality Operations
Execute vendor
Return Material Authorizations (RMAs)
in partnership with Warehouse and Purchasing teams.
Manage quality containment for materials, tooling, and inspection equipment associated with nonconformances.
Create inspection plans for incoming materials, in-process inspections, and end-of-line inspection activities under the direction of Product Quality Engineers.
Train technicians and inspectors on inspection plans and data-capture requirements.
Propose, develop, and implement quality assurance policies and procedures.
Perform internal audits of processes and procedures as directed by Quality Systems Engineering.
Data Analysis & Continuous Improvement
Identify and recommend continuous improvement projects focused on
productivity, quality, and process effectiveness
.
Analyze quality and traceability data to identify trends, inconsistencies, variation, and process issues.
Stay current with inspection technologies and techniques and recommend improvements to inspection processes.
Analyze inspection results and provide actionable feedback to production, manufacturing engineering, and quality engineering teams.
Required Qualifications
Associate degree or equivalent experience in a relevant field.
5+ years of experience
in manufacturing and/or quality or engineering-related roles.
Experience working in a manufacturing environment supporting
hardware development and quality management
.
Proficiency with
CAD software and inspection data management software
.
Experience using calibrated inspection equipment, including:
Calipers
Micrometers
CMM
Faro arm
OMM
Ability to read and interpret engineering drawings, wire diagrams, work instructions, and CAD.
Experience with investigative and inspection methods such as
X-ray inspection, digital characterization, and material certificates of compliance
.
Experience working within an
AS9100, ISO 9001, IATF 16949, or similar QMS environment
.
Experience with validation and testing of assemblies and components.
Experience communicating with suppliers and cross-functional teams.
Strong attention to detail and organizational skills.
Ability to work independently and collaboratively.
Preferred Qualifications
Technical or Associate degree in
Quality, Mechanical Engineering, Aerospace Engineering, or a related field
.
Direct experience conducting
First Article Inspection (FAI)
and preparing First Article Inspection Reports.
ASQ Certified Quality Engineer, Quality Improvement Associate
, or equivalent certification.
IPC-A-610 or IPC-A-620
certification.
Experience in
low-rate production manufacturing environments
.
Knowledge of
Geometric Dimensioning and Tolerancing (GD&T)
.
Experience inspecting electrical and electronic components, including
power supplies, PCBs, and wire harnesses
.
Experience with manufacturing systems and tools such as
Jira, MES, ERP, Teamcenter, and CAD
.
Experience auditing manufacturing processes and procedures.
Strong communication skills across engineering, manufacturing, quality, suppliers, and other cross-functional teams.
🔎 Ideal Candidate Profile
The strongest candidates will bring a combination of
hands-on manufacturing quality experience, MRB/nonconformance expertise, inspection knowledge, and strong problem-solving skills
. Experience with aerospace quality systems, FAI, GD&T, and electronic hardware inspection will be especially valuable.
Location: United States
Location:
on-site, LC1 (OC21), Santa Ana / Costa Mesa, CA.
What you'll do:
· Manages the site Materials Review Board (MRB) process
· Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials
· Review Manufacturing Work Instructions and provide feedback
· Support in providing clarification or go/no-go decisions to inspectors
· Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts
· Assist in the root cause analysis
· Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner
· Ensure data collection and entry is accurate and complete for the MRB process
· Communicate the process performance and quality issues to key stakeholders to drive improvements
· Track and report out MRB metrics on a weekly basis
· Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers.
· Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability.
· Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers
· Train technicians and inspectors to execute inspection plans and data capture in the process.
· Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers
· Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy.
· Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer
· Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality.
· Stay current with new inspection technologies and techniques and recommend improvements to the inspection process
Required Qualifications:
· Must be a US citizen; must be able to obtain and hold a TS/SCI.
· Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education
· 5+ years of experience in manufacturing and/or a quality/engineering related role
· Experience in a manufacturing environment supporting HW development and quality management
· Proficiency with computer-aided design (CAD) software and inspection data management software.
· Ability to work independently and as part of a team.
· Attention to detail and strong organizational skills.
· Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.)
· Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD)
· Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments.
· Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc.
· Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard
· Experience with validation and testing assemblies and their components
· Experience with communicating with suppliers and cross functional teams
Preferred Qualifications:
· Technical or Associates degree in related quality/mechanical/aerospace engineering field
· Direct experience conducting First Article Inspection and Report for internal manufacturing
· ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification
· Existing work experience is low rate production manufacturing environment
· Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T)
· Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses)
· Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD)
· Experience with auditing processes and procedures in a manufacturing environment
· Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$165,000 to $190,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see.
Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions.
Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly.
Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples.
Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it.
Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online.
Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs.
Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high.
What You Bring To The Team:
6+ years of professional software development experience, including building and operating production backend systems
Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus
An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior
Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it
Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Experience with AWS, Azure, or other public cloud environments
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK)
Experience building evaluation pipelines or datasets for ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
#BI-REMOTE
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.
Key responsibilities
Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person
Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations that need cross-team coordination
Join an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communicate clearly with users at every technical level
Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles
Spot patterns in support requests, surface recurring issues, and flag opportunities to automate
Help streamline onboarding and other high-volume operations as we scale
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Write scripts (Bash, Python) to automate repetitive tasks
Minimum qualifications
Hands-on IT support experience, ideally in a fast-paced environment
Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android
Experience with Google Workspace administration
Experience with Slack administration, including workspace management, permissions, and troubleshooting
Experience supporting and administering other SaaS tools
Understanding of identity and access fundamentals: SSO, MFA, directory services
Familiarity with MDM fundamentals and endpoint management concepts
Basic scripting (Bash or Python) for automation
Strong troubleshooting skills, with a methodical and persistent approach
Clear communicator who enjoys helping people solve problems
Take ownership of problems and follow through until they're resolved
Preferred qualifications
Familiarity with zero-trust security concepts and endpoint security tooling
Networking basics: DNS, DHCP, VPNs
Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns
Experience using AI tools to improve personal or team productivity
Interest in developing deeper technical skills and taking on more complex systems administration over time
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€125.000
—
€165.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior Director, Global Subject Matter Expertise (SME) Solutions Architecture, you will build and lead GitLab's Subject Matter Expert organization: three regional teams in AMER, EMEA and APJ, each covering Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. This team is the depth layer of GitLab's technical selling model. It wins the most complex opportunities, scales product expertise into the Account SA team, and turns field insight into product direction.
This is a leader of leaders role. You will manage three regional SME Managers, not individual contributors, and develop them as leaders in their own right. The SME organization is new, so we are looking for a transformational leader who thrives in ambiguity, builds structure where none exists, and has a track record of standing up high-performing technical teams in fast-growing, evolving businesses.
You will work as a peer to GitLab's regional Solutions Architecture Senior Directors and partner closely with Sales, Customer Success, Product, Engineering, Product Marketing and Sales Operations. Together you will make sure GitLab brings the right depth to the right opportunities, and that what the field learns shapes what GitLab builds next.
What you'll do
Set the strategy, operating model and global standards for the SME organization, aligned to the VP Global SA and GitLab's go-to-market plan.
Build the resourcing model from product-level bookings and consumption targets. Size each product group by region based on where the plan needs specialist coverage.
Act as the field's senior partner to Product Management and Engineering. Run a structured feedback loop that shapes roadmap, launch readiness and early-access programs.
Hire, mentor and develop regional SME Managers and, through them, the full global team.
Own the engagement model with the regional SA Senior Directors, Post-Sales SAs and Customer Success: triage rules, coverage thresholds, the closed-won handoff to Post-Sales SAs, and escalation paths.
Create and improve upon the processes, metrics and KPIs for SME-led technical evaluations, workshops, demos and Proofs of Value.
Partner with CRO staff, regional sales leaders and AVPs on product-category performance, forecast risk and competitive strategy.
Partner with Enablement to drive field readiness for new product launches with Product Marketing and Enablement, including Duo Agent Platform, security and platform offerings.
Build strong relationships with key customers at the technical sponsor and executive level.
Use AI to change how the team works, including deal research, demo creation, PoV automation and knowledge sharing.
Drive organizational transformation by finding gaps early, building structure where none exists, and leading change without waiting for top-down direction.
What you'll bring
5+ years second-line leadership experience (managing managers) in Solutions Architecture, Sales Engineering or a technical specialist organization.
Experience building or scaling a specialist, overlay or global SA team in enterprise SaaS, DevSecOps, security or developer tools.
A record of tying technical-team design to bookings and consumption outcomes, with the data to show it.
The ability to lead through ambiguity and rapid organizational change, bringing clarity and direction while strategy is still forming.
Strong relationships with Product and Engineering leaders, and a history of shaping roadmap from field insight.
Fluency across the software development lifecycle, application security (SAST, DAST, SCA), cloud platforms (AWS, GCP, Azure), Kubernetes and AI-assisted development, including LLM evaluation and production deployment patterns.
Executive presence with technical practitioners, managers and C-level stakeholders.
Proven ability to partner across Sales, Partners, Product, Engineering, Marketing, Customer Success and Professional Services.
A self-starting, entrepreneurial approach. You don't wait for a playbook; you write it.
How you'll be measured
Global product-category commit attainment and consumption growth.
Time from technical win to first workload in customer’s production environment on SME-engaged opportunities compared with non-engaged opportunities.
SME coverage and engagement speed on the top 10% of opportunities.
Account Team capability lift: fewer escalations and more deals handled without an SME over time.
Product impact: field sentiment on the product feedback process along with field-sourced requirements adopted into the roadmap.
Team health: hiring against plan, manager development, engagement and retention.
About the team
The Subject Matter Expertise (SME) organization is part of GitLab's Solutions Architecture team, a trusted technical partner for the field. SMEs bring the deepest product expertise to GitLab's most complex opportunities and carry customer feedback into conversations about product direction, enablement and value messaging. The team is distributed and all-remote, and relies on clear communication, strong judgment and shared operating practices across regions.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$244,200
—
$409,500 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Review business and functional requirements and translate them into detailed test scenarios, test cases, and expected results
Execute functional, integration, regression, conversion, and end-to-end testing
Support System Integration Testing and User Acceptance Testing
Validate front-to-back workflows across trade capture, pricing, risk, settlements, collateral, messaging, and accounting
Prepare, validate, and maintain test data for functional and integration testing
Coordinate with technical teams to support test-environment setup, configuration, and readiness
Perform data validation and reconciliation across source systems, trading platforms, and downstream applications
Validate interfaces, scheduled tasks, batch processes, reports, messages, and accounting outputs
Record test results and maintain requirements-to-test traceability
Identify, document, and track defects using Jira and Xray or comparable tools
Participate in defect-triage sessions and provide clear reproduction steps, supporting evidence, and impact analysis
Work with business analysts, developers, and functional teams to investigate and resolve defects
Retest resolved defects and perform regression testing to confirm system stability
Support automated test execution and continuous integration processes where applicable
Assist with performance, security, and operational-readiness testing
Prepare test-execution reports, evidence packages, and readiness documentation
Communicate progress, blockers, defects, dependencies, and risks to the QA Lead and project stakeholders
Follow established testing standards, quality controls, and project-governance processes
Identify opportunities to improve test coverage, efficiency, and overall product quality
What You Bring
Hands-on experience testing capital-markets or financial-services applications
Strong understanding of front-to-back trade-processing workflows
Knowledge of financial products and the trade lifecycle
Strong knowledge of software-testing principles, methodologies, and lifecycle processes
Experience creating test scenarios, test cases, test scripts, and supporting evidence
Experience with functional, integration, regression, conversion, and end-to-end testing
Experience supporting System Integration Testing and User Acceptance Testing
Experience validating interfaces, batch processes, scheduled tasks, reports, and downstream outputs
Strong data-validation and reconciliation skills
Working knowledge of SQL for test-data analysis and backend validation
Experience using Jira and Xray or comparable test- and defect-management tools
Understanding of defect lifecycles, severity classifications, triage, escalation, and resolution tracking
Strong analytical, troubleshooting, and problem-solving skills
Clear written and verbal communication skills
Ability to work effectively with QA, development, functional, and business teams
Nice to have
Experience testing Calypso implementations
Familiarity with front-to-back Calypso workflows
Experience with the Calypso Automated Testing Tool (CATT)
Familiarity with automated testing tools such as Selenium, JUnit, or Cucumber
Experience integrating automated tests into CI/CD pipelines
Experience with position-conversion or data-migration testing
Knowledge of SWIFT messaging, collateral management, or accounting workflows
Experience working within a highly regulated banking environment
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Protective Services Lead
- Location: Espoo, Finland
- Department: Security
- Reports to: Head of Physical Security and Safety
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
- Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
- Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
- Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
- Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
- Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
- Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
- Support business lines running specialised or fast-moving programmes with tailored security planning
WHAT WE’RE LOOKING FOR
Must haves:
- Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
- Hands-on experience managing external security vendors, including performance and service level management.
- A track record of leading security for executive travel programmes or high-profile company events.
- Experience planning and running crisis exercises, incident response drills, and security training.
- Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
- Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
- Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
- Experience in critical infrastructure, defence, or other environments handling classified or sensitive information.
- An established professional network across the security, government, and critical infrastructure sectors.
- Experience in high-scale security operations across multiple geographies.
APPLICATION PROCESS
- TA Screen (30 mins)
- HM Interview with Head of Physical Security (45 mins)
- Team Interview (60 mins)
- Interview with CSO (30 mins)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
About the Role
We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack.
What You'll Do
Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack.
Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Improve performance, reliability, and observability of metric query execution at scale.
Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements.
Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships.
Mentor other engineers through code review, pairing, and technical guidance.
Skills We're Looking For
Strong professional software engineering experience, with a strong track record of shipping production systems.
Deep proficiency in
Python
, including modern typing, testing practices, and packaging.
Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries.
Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines.
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members.
Experience collaborating in a distributed, asynchronous team environment.
Bonus Skills (Optional)
Prior experience contributing to or maintaining a popular open-source project.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why Join Us
Impact at scale:
Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership:
You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community.
A team that values craft:
We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation:
Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $200,000 - $220,000 base plus bonus and equity
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
The Huntress team seeks a Staff Software Engineer to join our SOC Experience team. This team builds the human-analyst side of Huntress’ SOC platform: the investigation and triage experience analysts use to work a case, the remediation actions they take, the queues that route and prioritize incoming work, and the customer-facing reporting that closes the loop with customers. Your contributions will help Huntress improve analyst efficiency, reduce toil, and drive customer outcomes as we scale
protection for the 99%
.
As a Staff Software Engineer, you’ll provide technical leadership across this surface area: shaping architecture and design direction, converting ambiguous requirements into functional workflows and data models, raising the bar on code quality and testing, and mentoring engineers across the team. You’ll partner closely with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems, and you’ll go deep in the code yourself. This is a full-stack role with real front-end weight: the analyst experiences you’ll build are data-dense, interactive interfaces, and you’ll set the bar for front-end quality as well as the back end.
Responsibilities:
Provide technical leadership across the SOC Experience surface area: investigation and triage experience, remediation actions, queues, and customer-facing reporting.
Lead and develop high-quality software, software designs, and architecture
Design and build analyst-facing interfaces end to end, from data model to browser, and set the standard for front-end quality (usability, performance, accessibility, reusable patterns) in partnership with UX
Set the standard for engineering excellence on the team through code review, test plan review, and hands-on pairing
Lead security-by-design reviews of designs and code
Focus on the full lifecycle of the systems you build, including evolution, configuration, and risk management, not just initial delivery
Share ownership of delivery, reliability, and uptime for the features you build, with observability and test automation built in
Mentor engineers across the team to help them grow into harder problems
Balance technical rigor with pragmatism: push back when a shortcut creates real risk, and push back on over-engineering when the goal is discovery or speed
Partner with Product, UX, and SOC stakeholders to turn operational pain points into reliable, auditable systems
What You Bring To The Team:
10+ years of experience developing complex software products
5+ years of programming in Ruby on Rails
Strong front-end fundamentals (JavaScript, HTML, CSS) and experience building complex interactive UIs with modern component-based frameworks; today’s stack is Hotwire, Turbo, and Stimulus, but you can reason outside that box
Experience with AWS or other public cloud environments, and Linux-based infrastructure
Experience with relational databases such as Postgres
Experience with AI coding tools, such as Claude Code
Preferred Qualifications:
Experience with ClickHouse
Experience building cybersecurity products, or building/operating a SOC platforms
Experience with Hotwire, Stimulus, Turbo
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
If you have questions about your personal data privacy at Huntress, please visit our
privacy page
#BI-Remote
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: USA - Remote
Workplace: Remote
About Us
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
Close is a CRM built around the communication tools sales teams use every day: email, calling, SMS, workflows, reporting, and AI. Underneath that product is a broad technical surface — Python services and a large application backend, a TypeScript and React frontend, public APIs, Docker and Kubernetes, AWS infrastructure, and integrations with providers that handle sensitive customer data.
Security work happens across it all today, but the ownership is spread across Engineering, Infrastructure, and Security & Trust. We’re hiring our first dedicated Product Security Engineer to make that work systematic. You’ll report to the Backend Platform team manager within EPD (Engineering, Product, and Design), while working across the entire product and infrastructure surface. You’ll find vulnerabilities, determine which findings matter most, and drive them through remediation. Often you’ll fix the problem yourself. Other times you’ll give the owning team a clear reproduction, a practical path forward, and enough context to prioritize correctly.
You’ll analyze code, build proof-of-concepts, test running applications, tune or replace noisy tools, and automate the repetitive parts of vulnerability management. This is not a role where you forward scanner alerts and call the queue managed. Product and application security will be your responsibility. You’ll partner closely with our Infrastructure team on cloud security, access, and secrets, and with our Security & Trust Lead on GRC Engineering https://grc.engineering/, compliance (SOC 2) goals, audits, and corporate security.
This role is a new one at Close. You’ll have significant room to decide where better tooling, clearer ownership, and a small amount of code can reduce the most risk.
OUR STACK
Our backend is primarily Python, with Flask and FastAPI services and TaskTiger https://github.com/closeio/tasktiger and Temporal handling much of our asynchronous work. We expose REST https://developer.close.com/ and GraphQL APIs and store data in MongoDB, PostgreSQL, Elasticsearch, and Redis.
Our frontend is a large single-page TypeScript application built primarily with React. We bundle with Vite, target modern browsers, and test with Vitest, React Testing Library, Playwright, and Chromatic. The product updates in near real time and uses technologies including WebSockets and WebRTC. Our mobile application is built with React Native.
We build and test Docker images in CI/CD and continuously deploy them to Kubernetes on AWS. Our infrastructure uses managed services including EKS, MSK, and ElastiCache, alongside services running on EC2. Terraform and Ansible automate much of the underlying infrastructure, and our containerized local development environment lets engineers run the full system on their own machines.
For this role, our stack extends beyond simply backend or frontend: browser behavior, frontend state, API authorization, asynchronous processing, data access, third-party integrations, containers, and cloud configuration can all be part of the same attack path.
We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
YOU ARE
- An application security engineer who writes code. You can move from reading an unfamiliar code path, to reproducing an exploit, to proposing or shipping a production-quality fix. Strong Python or TypeScript experience would be especially useful; fluency across both backend and frontend systems is even better.
- Skilled at finding vulnerabilities conventional scanners may miss. You use modern AI-assisted review pipelines, guided by expert judgment, to uncover subtle flaws in web apps and APIs—from authentication, authorization, and tenant isolation to injection, SSRF, unsafe data flows, and business logic. You can threat-model designs, white-box review code, and test running systems.
- Offensive-minded and operationally responsible. You know how to test like an attacker without being careless with customer data or production systems. You can turn a finding into a safe reproduction, assess exploitability and business impact, and retest the eventual fix.
- An automation builder. You have worked with some mix of SAST, DAST, software composition analysis, container scanning, secrets scanning, or cloud posture tooling. More importantly, you know how to tune tools, connect them to engineering workflows, and remove noise.
- AI-native and accountable. You use coding agents and LLMs to accelerate investigation, code review, and repetitive engineering work, but you verify their output. You think carefully about what happens when agents clone untrusted code, install dependencies, or receive access to credentials.
- Able to separate severity from priority. A score is an input, not a foregone conclusion. You consider reachability, existing controls, customer impact, and attack chains, then explain the risk in language that is legible to an engineer or business owner.
- Comfortable working across the business. You’ll collaborate with product engineers, Site Reliability Engineers, Security & Trust Lead, auditors, and external researchers without confusing partnership for pass-off ownership. You will follow findings to closure even when another team is responsible for the fix.
- Self-directed in a remote environment. You can take an ambiguous surface (say, secret rotation or dependency remediation) and learn how it works across multiple systems then turn it into a practical plan with measurable progress.
You do not need to arrive as the deepest expert in every part of this scope. You do need to be able to investigate an unfamiliar system, determine what matters, and bring the right people with you.
YOU WILL
The work spans hands-on application security, security automation, vulnerability management, and infrastructure partnership. Depending on where you find the greatest risk and leverage, projects could include:
- Build a recurring product security review program. Threat model new features, audit high-risk areas, review code, and build safe proof-of-concepts in isolated development environments. Work across our backend, frontend, APIs, and customer-facing integrations.
- Improve application security testing. Combine static analysis, dependency and secrets scanning, dynamic testing in development, and carefully scoped production testing. Use existing tools where they fit and build focused automation where they don’t.
- Own vulnerability intake and remediation. Triage findings from HackerOne, scanners, penetration tests, audits, customers, and internal research. Reproduce issues, assess exploitability and impact, track remediation, and verify fixes. Serve as technical lead for our bug bounty program while contract and budget ownership remain elsewhere.
- Turn security alerts into useful engineering work. Verify scanner coverage and automate ingestion, deduplication, enrichment, prioritization, and routing—so teams spend less time interpreting alerts and more time fixing important issues.
- Make dependency remediation safer and less manual. Improve scanning across our Python and TypeScript codebases, then build workflows to assess upgrades, stage pull requests, run checks, and route work without exposing credentials to untrusted packages or build steps.
- Make secrets routinely rotatable. Partner with service owners and Infrastructure to inventory application secrets, add graceful rotation paths, document provider-specific runbooks, and automate rotation where the provider and risk justify it. Expand our use of Vault-backed dynamic credentials and reduce the number of rotations that require a coordinated fire drill.
- Strengthen AWS security with Infrastructure. Evaluate and improve automated detection of risky configuration across identity, networking, compute, storage, containers, and registries. Turn findings into secure defaults, just-in-time access patterns, infrastructure guardrails, and actionable remediation—not build a second Infrastructure team.
- Support audits and raising the security floor. Partner with Security & Trust on external assessments, provide technical context, and ensure findings are fixed rather than rediscovered. Along the way, create documentation, paved roads, and lightweight training that helps engineers make safer choices without waiting for a security review.
- Take a key technical role in security incident response. Partner with Engineering and Infrastructure to coordinate investigation, containment, and remediation. Contribute to root-cause analysis and follow-up improvements, translating lessons learned into stronger controls and reduced recurrence.
Tech you’ll touch: Python, TypeScript, React, Flask, FastAPI, GraphQL, Docker, Kubernetes, AWS, Vault, GitHub Actions, MongoDB, PostgreSQL, Redis, Kafka, Elasticsearch and the security tooling you help us choose.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
seniorUnited States of America
Working hours align with Central or Mountain time zone
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