Вакансии

Location: One Kattameya, Cairo Workplace: onsite We are hiring an Administrative Assistant to provide day-to-day administrative and documentation support to the CEO Office. This role is responsible for document preparation, filing, and signature tracking, coordinating correspondence, and handling routine administrative tasks, while maintaining strict confidentiality of sensitive CEO and company information. What you will do: Prepare, format, print, scan, and organize CEO Office documents; maintain electronic and physical filing systems. Track documents submitted for CEO signature (date received, department, action required, status, date returned) and follow up on missing documentation. Handle routine CEO Office administrative requests, document delivery/collection, meeting prep, travel/expense paperwork, purchase requests. Maintain records of incoming/outgoing correspondence and route requests as instructed. Support Board/legal administration as needed preparing resolutions for signature, archiving records, tracking originals, coordinating couriers. 1–3 years of experience in an administrative or executive support role. Strong organizational skills with high attention to detail. Excellent communication and interpersonal skills, with the ability to communicate effectively and professionally with stakeholders at all levels. Proficiency in MS Office (Word, Excel, and Outlook). Strong written and verbal communication skills in both English and Arabic. Ability to handle confidential information with discretion and professionalism. Strong follow-up, coordination, and time-management skills. Bachelor’s degree in Business Administration or a related field.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. In 365 days we shipped 305 releases — roughly five years of work at most companies. New models, features and workflows land every week, and each one has to be explained to millions of users in a way that makes them understand it, want to try it, and remember it. WHO WE'RE LOOKING FOR Everyone at Higgsfield is an A-player. We're looking for teammates who bring: - High IQ, energy, and agency. - Extreme autonomy and ownership. - The ability to move fast, experiment constantly, and learn even faster. - Resilience under pressure and readiness for an always-on environment. - A balance of data-driven judgment and creative intuition. - The drive to raise the standard for the entire team, not just yourself. WHAT YOU WILL WORK ON FOOD & DAILY COMFORT - Own everything the team eats: daily lunches, breakfasts, snacks, coffee, drinks. Choose vendors, place orders, manage delivery timing, and make sure food arrives hot and on schedule — every day, without reminders. - Handle dietary needs and preferences, collect feedback, and rotate the menu so people actually look forward to lunch. - Keep the kitchen and snack stock full at all times. Nobody should ever find an empty coffee machine or an empty fridge. - Track food spend, compare vendors, and negotiate better terms as the team grows. OFFICE MANAGEMENT - Keep the office running end to end: cleaning, supplies, water, repairs, furniture, plants, lighting, temperature — all of it. - Be the main point of contact for landlords, cleaning services, delivery couriers, repair crews, and other vendors. Escalate fast, follow up until things are actually resolved. - Set up and improve workspaces: desks, meeting rooms, quiet areas, lounge zones. Make the space something people choose to be in. - Run the logistics of team events, all-hands, and guest visits — space, food, setup, teardown. SYSTEMS & IMPROVEMENT - Build simple systems that make all of this repeatable: inventory trackers, vendor lists, order schedules, onboarding checklists. - Spot recurring annoyances and eliminate them permanently instead of solving them one by one. - Keep documents, invoices, and receipts from vendors organized and handed off to finance on time. YOUR MUST-HAVES - 1+ years as an Office Manager, Administrative Assistant, or Coordinator (flexible for high-potential candidates). - Strong organizational skills and real attention to detail — you notice the empty water cooler before anyone mentions it. - Ability to juggle many small tasks at once and react quickly when something breaks. - Initiative to improve and systematize processes rather than firefight forever. - Excellent communication skills for working with vendors, couriers, contractors, and internal teams. - Proficiency in Excel, Google Sheets, Notion, Google Calendar, and Slack. - Fluent English. NICE TO HAVES - Experience in startups or high-growth environments. - Hands-on experience with laptop setup, IT inventory, or basic hardware troubleshooting. - An existing network of reliable vendors — catering, cleaning, repairs, equipment. - Interest in growing into Project Management, Workplace Operations, or IT Operations. The deal - Competitive salary in USD, reviewed as you grow; - On-site role in our Almaty office; - Access to Higgsfield products and the AI tools we use internally; - Breakfast, lunch and good coffee on us; - Full-time position with high ownership.

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners. Just 2 years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 23 countries and over 200 cities across EMEA, servicing over 10M registered users. Our journey within Israel started in the fall of 2018. Since then, we’ve launched in 26 cities and the country has become one of our fastest-growing ‘Woltwide’. Due to our increased growth, we're now looking for a Trust and safety Associate to join our Operations Team in Tel Aviv. We are seeking a highly skilled and experienced Representative to join our team. In this role, you will primarily focus on handling escalations from couriers and investigating unusual incidents. You'll be responsible for resolving complex issues, guiding our partners, and ensuring that high-quality service is maintained throughout the escalation process. You’ll be acting as a key factor in maintaining a high level of standard and satisfaction amongst Couriers who partner with us and of course - Helping optimize the workflow between all parties. In our Trust and Safety Team life moves fast and there is no typical day, so to be successful in this role you will need to be self-motivated, confident, and creative, possess leadership characteristics, and have excellent relationship-building skills. What you’ll be doing Making sure Courier Partners meet our level of standard and Performance. Acting as an escalation point for any queries or issues. Support the Operations Team on off-boarding/courier agreement terminations. Co-work with our Support team to maintain a high level of service at all times. Interact with 3rd parties regarding Couriers’ performance (Customers, citizens, etc;) Work Schedule: Sunday: Evening shift only — 16:00–23:00 Monday–Thursday: Two shift options — 16:00–23:00 / 15:00–22:00 Friday & Saturday: Morning: 09:00–16:00 Evening: 16:00–23:00 Minimum availability requirement: 4 shifts per week, including at least 2 shifts during Friday and Saturday. Our humble expectations Previous experience working as a customer service representative. Excellent communicator and a big team motivator as you will have daily contact with our courier partners. Helping and listening to people is something that comes naturally and easily to you Ability to lead by example and show direction - you have the genuine will to support your team members and your courier partners You’re an expert and confident in expressing your social skills You are not afraid of and can act confidently in challenging situations You are a fast learner and attentive to both small details and the bigger picture Proactive planner and thorough thinker, as you constantly seek new ways to improve processes Fluent in Hebrew and English Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Skopje, North Macedonia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Account Manager to join our growing team. As an Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing retail partners; Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization -  use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus; Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale; Project management - skilled in stakeholder management and process implementation; Ownership - proactive, structured and detail - oriented and a “can do” attitude; Excellent communication skills, fluency in English; What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders. Next steps If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language. We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you. Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way. We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way! We’re now looking for a driven, charismatic, and commercially minded Ads & Promo Sales Specialist (SMB) to join our team in Israel. In this role, you’ll own the end-to-end sales journey for Small and Medium Businesses, acting as a trusted partner who combines strong sales execution with media understanding and analytical thinking. This is a high-impact role with real ownership, visibility, and opportunity to shape how merchants grow on Wolt. What you’ll be doing In this role, you’ll manage the full SMB sales cycle while working closely with local sales and account management teams to scale Wolt’s Ads and Promotions offering. Day-to-day in this role you’ll: Own the full sales cycle with SMB merchants, including prospecting, meetings, proposals, negotiation, and closing Lead sales conversations with business owners and key decision-makers, building long-term partnerships Create tailored advertising and promotion solutions based on merchant goals and performance data Analyze campaign results and translate insights into clear, actionable recommendations for merchants Collaborate closely with local sales and account management teams, sharing insights and best practices Act as a knowledge partner by supporting, training, and motivating Account Managers to sell Ads and Promotions effectively Our humble expectations* 3+ years of experience in a sales role, ideally within media, e-commerce, or trade marketing Proven experience working with SMBs and managing full-cycle sales processes Strong commercial and analytical mindset, with the ability to use data to drive decisions Experience working with CRM tools (e.g. Salesforce, HubSpot, Monday) Excellent communication skills in both Hebrew and English, with confidence engaging senior stakeholders What we offer A high-impact sales role at the intersection of media, retail, and technology Real ownership over your pipeline, results, and merchant relationships The opportunity to work with diverse local businesses and directly influence their growth A collaborative, fast-paced environment with strong cross-team partnership Continuous learning and professional development within one of Wolt’s fastest-growing domains[ Next steps* If this role sounds like a good fit for you, we’d love to hear from you. Apply through our careers page, and our Talent Acquisition team will review applications on a rolling basis. The hiring process typically includes an initial recruiter conversation, followed by interviews with the hiring team and a practical or business-focused exercise. Wolt Ads are trusted by over 180,000 brands and merchants worldwide. Over 80% run ongoing campaigns and continue to return. You are invited to visit link below and watch the short video to learn more about Wolt Ads. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Partner Success Specialist to join our growing team. As an Partner Success Specialist , you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing partners; Portfolio management - oversee a portfolio of restaurants partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization -  use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, sales; experience in e-commerce or marketplace is a plus; Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale; Project management - skilled in stakeholder management and process implementation; Ownership - proactive, structured and detail - oriented and a “can do” attitude; Excellent communication skills, fluency in English; What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Private Health Insurance; FitPass Gym membership; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders; Next steps If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

About Whizz Whizz is the largest e-bike subscription service for gig delivery workers in North America. We rent maintained, insured e-bikes to independent couriers on a monthly subscription. We operate in six states, with New York as our largest market, and employ 100+ people. Purpose of the Role The Head of Finance owns the company's finance and accounting function. This is an operational role. The priority is accurate reporting, disciplined budgeting, and financial control across a physical, asset-heavy business. Responsibilities Financial reporting. Own the preparation and accuracy of the P&L, cash flow statement, and balance sheet. Run the monthly close on schedule and ensure the reporting package is consistent, reconciled, and usable by management. Inventory and fleet accounting. Own how inventory and fixed assets are recorded and reflected in the financial statements. This includes maintaining and improving the capitalization and depreciation policy for bikes, batteries, and spare parts, managing the fixed asset register, accounting for disposals and write-offs, and reconciling operational inventory records against the general ledger. Budgeting and financial model. Maintain the company's financial model for internal planning purposes. Build the annual and quarterly budgets with department heads, track actual performance against plan, and variances with recommended corrective action. Financial control. Build the financial control function: approval and authorization procedures, spend controls, segregation of duties, and regular controls over cash, receivables, and payables. Team and external partners. Manage in-house accountants and the outsourced accounting firm, define the division of work between them, and hold both to agreed deadlines and quality standards. Compliance and operations. Oversee payroll, multi-state tax registrations and filings, statutory reporting, and audit readiness. Oversee accounts payable, accounts receivable, collections, and payment processing operations. Cross-functional Work The Head of Finance works directly with the operations, supply chain, and product teams on projects such as pricing changes, new city launches, vendor contracts, warehouse and inventory processes, and payment system changes. The role is expected to identify and address the financial and accounting implications of these projects at the design stage. Requirements 7+ years in accounting and finance, including experience owning a full monthly close as Controller, Head of Finance, or equivalent. Experience in the US market. Experience with inventory and fixed asset accounting in a physical business. Multi-state payroll and tax compliance experience. Experience managing accounting staff and outsourced providers. Experience in a company where processes had to be built rather than maintained. Strong systems skills, including accounting system implementation or migration. What We Offer Competitive salary and benefits. Fully remote work in the rapidly growing business. Full ownership of the finance and accounting function. Direct reporting line to the CEO.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies. - You’ll join a team that supports each other and takes pride in doing things properly. - Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office. WHAT YOU’LL DO - Communicate with customers through email, phone and chat (inbound and outbound) - Resolve requests such as delivery time/address changes, item modifications, or contact detail updates - Help customers when something goes wrong — late orders, delivery issues, complaints - Coordinate with couriers to support successful and timely deliveries - Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast - Provide accurate information about products and services - Capture customer feedback and share it to improve our service - Use your authority to compensate complaints with credits within defined limits - Contribute to a positive team atmosphere — Customer Care is a team sport WHAT WE’RE LOOKING FOR - Experience from customer service or customer-facing roles - German is a must (advanced level) — written and spoken - English OR Czech/Slovak is needed (written and spoken) - Strong communication skills and a naturally customer-oriented approach - Stress resilience and the ability to handle conflict situations calmly - Quick learner, comfortable with basic tools (Google Workspace) - You can think outside the box and find the best solution for the customer - Willingness to work in shifts is required, the role may include work on weekends What’s in it for you - Fair reward - You’ll get a fixed salary and variable part. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: Tbilisi, Georgia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service? #WOLT-GEO-SA Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading! Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia. As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team. As our Support Manager you will lead our Shared Service Center  team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly. What you’ll be doing Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners Contribute to strategic initiatives and their execution in order to constantly improve the service proposition Guide and coach the team in order to improve the associate’s performance, personal development and happiness Implement new work procedures and features and encourage feedback around these Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements. Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations Collaborate closely with other teams to meet the needs of the customers and improve overall level of service. Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt. Our humble expectations You can formulate yourself very well, both verbally as well as in written form in English and Georgian. You are customer obsessed and have experience in Customer Support or Customer Service. You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise. You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. You have strong presentational skills and proficiency in Office tools Any trainings or experience in people or project management are an advantage A degree in Business Administration is a strong plus! Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Hungarian-speaking Support Associate! ⭐ Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is “yes,” then this role might be perfect for you! 🤩 We’re looking for onsite student part-time (30 hrs/week) Support Associates who can communicate fluently in Hungarian and English, both in writing and speaking. You’ll join our Support team for the Hungarian region in Budapest (Office location: 2nd district) and as part of our Country Support, you’ll be supporting Wolt countries and making a real impact every day. 💙 What you’ll be doing Assisting customers, courier partners, and venues across multiple countries via live chat and phone Helping ensure smooth and efficient delivery operations Working closely with the support team and other Wolt teams to continuously improve our service 🌟 What we’re looking for You don’t need previous customer service experience -  we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn. You’re a great fit if you: Communicate clearly, warmly, and with a customer-first mindset Learn quickly, multitask with ease, and enjoy a fast-paced environment Availability and the right to work in Hungary You can work minimum 30 hours per week as a student across different shift types (morning, night, weekend) as required since we operate 24/7 You have professional working proficiency in Hungarian and English 🎁 What you’ll get by joining us The base hourly rate for students is 2,150 HUF. Shift allowance Wolt credits cashback benefit 💳 Access to Wolt-wide training programs 📚 Fruits, snacks and drinks at the office 🍩🥤 A friendly, growth-oriented environment where your work truly matters 📈 🚀 Ready to apply? We’d love to meet you! Join us and be part of a team that’s shaping the future of support at Wolt! 💙 Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we make cities better by connecting customers, merchants, and courier partners through our platform. We are looking for a Support Manager to lead Team Leads, drive performance, and help scale support operations with a strong focus on service quality and continuous improvement. What you’ll be doing Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners Contribute to strategic initiatives and their execution in order to constantly improve the service proposition Guide and coach the team in order to improve the associate’s performance, personal development and happiness Implement new work procedures and features and encourage feedback around these Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements. Collaborate closely with other teams to meet the needs of the customers and improve overall level of service. Day-to-day in this role you’ll: Lead, coach, and develop a team of Team Leads to ensure high performance and engagement. Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels. Analyze performance data and identify opportunities for improvement. Partner with cross-functional stakeholders to solve operational challenges and improve the customer experience. Lead process improvement, automation, and AI adoption initiatives within Support. Support workforce planning, performance management, and team growth. Foster a culture of accountability, continuous learning, and operational excellence. Our humble expectations You can formulate yourself very well, both verbally as well as in written form in English and Kazakh or Russian You are customer obsessed and have experience in Customer Support or Customer Service. You have relevant experience in leading a team. You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise. You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. You have strong presentational skills and proficiency in Office tools What we offer A unique opportunity to lead and develop support leaders in one of Europe’s fastest-growing technology companies. High ownership and visibility, with the ability to directly influence team performance and customer experience. The chance to drive operational excellence, process improvements, and AI adoption at scale. A collaborative, low-hierarchy culture where your ideas and initiatives can make a real impact. Opportunities for professional growth, leadership development, and internal career progression. Competitive compensation, benefits, and the flexibility of working in a fast-paced, international environment. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Kragujevac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Kragujevac ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English speaking Support Associate ⭐ 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 52500 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-3-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in the morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 Technical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2-3 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Budapest FC Workplace: OnSite The Senior Capacity Lead is the strategic owner of country-level DSP shift scheduling and vehicle capacity planning. This role bridges the gap between demand forecasting and operational execution, ensuring that our DSP partners provide the exact number of couriers and vehicles needed to meet the daily demand curve. You will lead the shift planning process, ensure daily alignment with DSPs, and maintain the integrity of our operational databases.   WHAT WE EXPECT FROM YOU - Own country-level shift and DSP vehicle planning to ensure DSPs have sufficient couriers per the demand curve. - Communicate with DSPs about planning-related adjustments, requirements and expectations - Update Forecast Files, share them with DSPs, and monitor adherence to ensure DSPs meet set requirements. - Communicate and monitor Ramp Targets to DSPs, ensuring scaling aligns with seasonal or promotional peaks. - Oversee the creation and offboarding of driver profiles according to defined processes and maintain accurate courier and vehicle databases. - Collaborate with Dispatch and Account Managers to support the recruitment, onboarding, and training of new couriers. - Track attendance and performance metrics, proactively resolving operational issues that impact capacity. - Ensure all scheduling and capacity activities remain compliant with safety standards, labor laws, and internal operational protocols.   WHAT WE LOOK FOR - 2+ years of experience in logistics, last mile, or workforce scheduling. - Strong organizational and problem-solving skills. - Reliability and ability to manage crises. - Good communication, stakeholder management, and relationship-building skills. - Analytical mindset with experience monitoring KPIs and producing reports. - Fluent in the local language and English. What we offer - Fair pay – competitive fixed salary, no politics or hidden bonuses. - Good food every day – free fruit, snacks, coffee & soft drinks, plus Kifli Premium Membership with 10% cashback on every purchase. - Life, not just work –unlimited paid vacation to recharge when you need it. - Real growth – Kifli is growing fast, and so can you. Take ownership, learn, and make an impact every day. - Recognition & team spirit – your work is seen and appreciated; we celebrate together, from warehouse to HQ. - Movement & well-being – stay active with company challenges and use your SZÉP card for health, leisure, or food benefits. - Little extras – free parking, supportive colleagues, and a friendly, down-to-earth team culture. #Kifli

Location: Kragujevac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Kragujevac ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for full-time Support Associates to join our Support team in Belgrade ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote; Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English-Speaking Support Associate ⭐ We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide. 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 T echnical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Serbian-Speaking Support Associate ⭐ We are looking for part-time Support Associates to join our Support team in Belgrade ! 💙 What you'll be doing: Supporting our customers, courier partners and venues via live chat and phone Ensuring that the delivery operations run smoothly Developing our support function together with the support team as well as other teams within Wolt 🤓 Our humble expectations: You have great communication skills with a personal touch, and a customer -obsessed and team -oriented mindset You are comfortable working hybrid (coming to the office) several days per week You can work in shifts in mornings, evenings and weekends - our support is open seven days a week You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment You are fluent in Serbian language and you have professional working proficiency in English 🎁 What’s in it for you: Private Health insurance - for all employees 25+ days of vacation - per year Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account . Employee assistance program 🚀 Next steps: If you are excited about working in a high- growth environment, taking ownership, and being part of an extremely ambitious team , then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .