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Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $200,793.50 — $250,992 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $208,051 — $260,064 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Athens, Greece Are you interested in joining a global leader in the assessment and certification of professional skills, operating in more than 200 countries worldwide? If so, this is your chance to apply now! PeopleCert is looking for a Talent Acquisition Associate to join its People & Culture team in Athens . The Talent Acquisition Associate will play a key role in identifying, attracting, and hiring talented professionals across the organization. Working closely with hiring managers to understand their recruitment needs, you will manage the end-to-end recruitment process, from candidate sourcing and selection to onboarding, ensuring a positive and engaging candidate experience at every stage. As a Talent Acquisition Associate , your tasks will include the following: Develop and implement effective sourcing strategies to attract high-quality candidates Utilize various channels, including job boards, social media, networking, and employee referrals, to identify potential candidates Screen resumes, conduct initial phone interviews, and evaluate candidates' qualifications and cultural fit Coordinate and schedule interviews between candidates and hiring managers Ensure a positive candidate experience by providing timely feedback and communication throughout the recruitment process Work closely with hiring managers to understand job requirements, team dynamics, and the skills necessary for each position Provide insights and recommendations on candidate selection based on recruitment best practices Coordinate with HR and Operations teams to ensure a smooth onboarding process for new hires Prepare offer letters and onboarding materials Participate in career fairs, networking events, and other talent acquisition activities to build a pipeline of qualified candidates What we look for: Bachelor’s degree in Human Resources, Business Administration, or a related field At least 2-3 years of experience in Recruitment or Talent Acquisition roles Familiarity with Applicant Tracking Systems (ATS) and HR databases Strong communication and interpersonal skills Ability to work in a fast-paced environment and manage multiple priorities and roles for different teams Excellent organizational skills and attention to detail Excellent command of the English language (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) Advanced IT Literacy is required. ECDL Core/Expert certification will be considered an asset What we offer: Competitive remuneration package Work in an international, dynamic and fun atmosphere Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees Complimentary coffee and tea in all our premises Huge learning experience in using best practices and global environment Constant personal and professional development If you are passionate about connecting talented people with the right opportunities and ready to take the next step in your Talent Acquisition career, we would be delighted to hear from you! About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity and Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If we work on the SELT service in the UK, background checks will include: If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. All applications will be treated with strict confidentiality.

Location: Athens, Greece Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact! As an Online Exams & Customer Experience Assistant - English Speaking, your tasks will include the following: Customer Service: Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone. Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process. Online Proctoring: Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms. Enforce exam rules and protocols to maintain the integrity of the certification process. Handle any technical or procedural issues that may arise during exams. Back-Office Exam Operations: Execute administrative tasks related to exam registrations, scheduling, and result processing. Maintain accurate and up-to-date records in our systems, ensuring compliance with established procedures and standards. Collaborate with cross-functional teams to streamline processes and improve operational efficiency. General Duties: Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results. Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones. Ensure their work and presence is aligned with company’s values “Quality - Passion - Integrity – Innovation,” at all times What we look for: Bachelor’s degree any discipline will be an asset Previous experience in similar position/ function will be considered as an asset Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage Passionate with Customer Satisfaction Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Advanced computer literacy is required. ECDL Advance level certification would be considered a plus. Excellent interpersonal, verbal, and written communication skills. Well organized, self-driven, flexible and able to work in a high-volume, fast- Internal paced, and deadline-driven environment Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends and holidays). What we offer: Monthly Bonus upon Performance 💳 Work in an international, dynamic and fun atmosphere Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and global environment Constant personal and professional development 🥇 About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is your chance to apply now . 📥 PeopleCert is looking for an experienced Head of Compensation & Benefits to lead the design, implementation, and continuous development of compensation and benefits programmes across the Group. Reporting to the VP People & Culture , this strategic role will partner closely with senior business leaders, People Business Partners, Finance, Payroll, Legal, and regional People teams to ensure that PeopleCert’s reward practices remain competitive, equitable, financially sustainable, and aligned with the Group’s business and talent priorities. The successful candidate will bring strong compensation and benefits expertise, excellent analytical and stakeholder management skills, and the ability to translate complex data and market insights into clear, practical recommendations. As a  Head of Compensation & Benefits, your responsibilities will include: Define and lead the Group compensation and benefits strategy, ensuring alignment with PeopleCert’s business objectives, talent strategy, employee value proposition and long-term growth priorities. Lead the design and continuous evolution of salary structures, job architecture, job grades, pay ranges and compensation frameworks to support internal equity, external competitiveness and organisational scalability. Set the Group approach to job evaluation and market pricing, ensuring consistent, robust and commercially appropriate methodologies across functions, entities and geographical markets. Provide strategic leadership and governance for the annual compensation review cycle, including salary increases, promotions, bonus allocations, compensation modelling, approval processes and executive reporting. Lead the design and governance of short-term and long-term incentive programmes, including executive remuneration arrangements, to support organisational priorities and reinforce a high-performance culture. Set the strategic direction for employee benefits across the Group, overseeing programme design, administration, provider performance, renewals and commercial negotiations to ensure relevance, competitiveness, cost-effectiveness and value for money. Lead the Group’s approach to pay equity, pay transparency and emerging reward regulation, promoting fair, transparent and consistent reward decisions and ensuring organisational readiness across relevant jurisdictions. Establish executive-level reward analytics, dashboards and reporting on compensation, benefits, workforce costs, market positioning and other key reward metrics to support informed business decisions. Own the governance, integrity, accuracy and confidentiality of compensation and benefits data across HR systems and reporting tools. Define and continuously evolve the Group Compensation & Benefits operating model, including policies, processes, controls, decision rights, approval authorities and governance standards across People & Culture, Finance, Payroll and the business. Lead the reward workstream for acquisitions, integrations and organisational transformation, including due diligence, risk assessment, cost modelling and the harmonisation of compensation and benefits arrangements. Build and lead the Group Compensation & Benefits capability, setting priorities, developing internal expertise and coordinating specialist external advisers and providers where required. What we are looking for: A senior Compensation & Benefits or Total Rewards leader with substantial experience designing, leading and governing complex reward strategies and programmes within an international, multi-entity organisation. A demonstrated track record of operating at senior leadership level and influencing executive stakeholders on complex, sensitive and commercially significant reward decisions in a fast-moving, matrixed and evolving environment. Bachelor’s degree in Human Resources, Finance, Mathematics, Economics, Business Administration or a related field, or equivalent relevant professional experience. A postgraduate qualification or recognised reward certification would be an advantage. Strong commercial and financial acumen, with the ability to balance market competitiveness, internal equity, employee experience, affordability and business performance. Substantial experience leading compensation and benefits across multiple countries or geographical markets. Experience in the UK would be considered a strong asset. Strong understanding of relevant employment, tax, regulatory, pay-equity and pay-transparency requirements across international markets. Advanced capability in reward analytics, financial modelling and HR systems, with the ability to interpret complex information and translate data into clear executive recommendations. Excellent executive communication, influencing and presentation skills, with a strong command of English and the credibility to challenge and advise senior stakeholders. High levels of integrity, professionalism and discretion when handling sensitive and confidential employee information. Experience leading reward transformation, harmonisation or integration following acquisitions, organisational change or the consolidation of multiple entities. Proven ability to lead and develop specialist teams, build organisational capability and manage external reward consultants, benefits advisers and service providers. What we offer: ✅ Competitive remuneration package 💲 ✅ Work in an international, dynamic and collaborative atmosphere 💯 ✅ Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 ✅ Huge learning experience in using best practices and a global environment 📈 ✅ Constant personal and professional development 🥇 ✅ Exposure to international projects and stakeholders across multiple regions 🌍 ✅ Opportunity to shape the Group’s compensation and benefits strategy during an important stage of growth and integration 🚀 ✅ High-visibility role with direct impact on employee experience and business performance 🎯 ✅ Collaborative, inclusive, and people-centric culture 🤝 ✅ Career development opportunities and internal mobility pathways 🌟 If you are passionate about creating competitive and equitable reward programmes, using data to guide business decisions, and improving the employee experience within a global organisation, we would love to hear from you. Join us and help build a reward environment where our people and business can thrive together. About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity and Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If we work on the SELT service in the UK, background checks will include: If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. All applications will be treated with strict confidentiality.

Location: Tangent, United States Our client, a well-established FDA-regulated manufacturer of OTC drug and personal care products, is looking for a Director of Quality to lead its Quality Assurance and Quality Control functions. This is a working director role in a small, collaborative company. You’ll set the direction for Quality, and you’ll also stay close to the daily work alongside your team. The role reports directly to leadership and holds a seat on the leadership team, so you’ll have real influence over how Quality is built, run, and embedded across the business. If you want more autonomy and impact, this role offers both. What You’ll Do Lead the Quality unit, including QA, QC, and laboratory operations, with direct leadership of a small, experienced team Own, maintain, and improve the Quality Management System across document control, training, change control, CAPA, deviations, investigations, supplier quality, complaint handling, and internal audits Drive open CAPA and regulatory response activities to timely, effective closure Act as the company’s primary regulatory contact and designated representative during FDA inspections Oversee batch record review, material disposition, and testing strategy for raw materials, in-process, and finished goods Lead Management Review, product quality reviews (PQRs), and trend reporting to executive leadership Develop and manage the Quality department budget Apply a practical, risk-based approach that balances regulatory requirements with the needs of the business Build a culture where quality belongs to everyone, working closely with Manufacturing, Operations, and other departments Lead continuous improvement efforts that reduce repeat issues, rework, and scrap and strengthen process control Manage regulatory submissions such as product registrations and state licensure Additional Details Minimal travel (occasional supplier audit or conference) Requires time in laboratory and manufacturing areas and the ability to lift up to 25 lbs Requirements Bachelor’s degree in Chemistry, Biology, Engineering, or a related scientific or quality/regulatory field (Master’s or MBA a plus) 7+ years of quality leadership experience in an FDA-regulated manufacturing environment, ideally OTC drug or pharmaceutical Strong working knowledge of cGMP and 21 CFR 210/211; with exposure to 21 CFR 820, cosmetic, or food regulations Direct, hands-on experience with FDA inspections before, during, and after the inspection itself A strong command of quality events: investigations, root cause analysis, deviations, batch production records, material disposition, and CAPA Strong technical writing and documentation skills A collaborative, approachable leadership style and a track record of developing high-performing teams A self-directed, proactive approach and comfort working hands-on alongside your team Experience with an electronic QMS; CQA, Six Sigma, or Lean certification is a plus Benefits Competitive base salary up to $140k plus leadership incentive program Medical, dental, and vision insurance Domestic relocation assistance Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: Tbilisi, Georgia We are looking for a highly organized and proactive Office Manager to oversee daily office operations in Tbilisi. The ideal candidate will have strong administrative and coordination skills, excellent attention to detail, and the ability to manage documentation, procurement, logistics, and general office administration efficiently. The candidate should be fluent in Russian and Georgian, with a working knowledge of English, and comfortable coordinating with employees, external contractors, suppliers, and business visitors. Key Responsibilities Manage daily office operations and ensure the smooth functioning of the workplace. Prepare, maintain, and organise office documents, records, correspondence, and administrative files. Coordinate contractor agreements, supplier documentation, and other operational paperwork. Manage office procurement, including sourcing supplies, coordinating with vendors, and monitoring purchases. Organise logistics for business visitors, guests, and groups, including transportation arrangements and driver coordination. Assist with travel arrangements, schedules, and other logistical requirements as needed. Support the preparation and organisation of accounting-related data, invoices, receipts, and expense records. Assist with HR administration, including employee onboarding documentation and coordination of joining formalities. Liaise with internal teams, external service providers, contractors, and other stakeholders. Monitor office supplies, equipment, and facilities, ensuring everything is maintained and available when required. Handle general administrative tasks and provide operational support to management. Requirements Requirements Minimum 2 years of experience as an Office Manager, Office Administrator, or in a similar administrative role. Experience in an international company, real estate development company, hotel, or a similar business environment is preferred. Strong organizational, administrative, and coordination skills. Experience handling business documentation, correspondence, contractor agreements, and procurement activities. Ability to coordinate transportation, drivers, guest logistics, and other operational arrangements. Basic experience supporting accounting administration and HR onboarding processes. Fluent in both Russian and Georgian. Working proficiency in English for professional communication. Good command of MS Office or Google Workspace. Strong attention to detail, reliability, and the ability to manage multiple tasks independently. A proactive, service-oriented approach with good communication and problem-solving skills. Benefits What We Offer An opportunity to join a professional and dynamic working environment. A varied role with exposure to office management, administration, procurement, and business operations. The opportunity to work closely with management and contribute to the efficient running of the office. Professional development and opportunities to expand your operational responsibilities.

Location: Valletta, Malta We currently have a vacancy for a Service Delivery Manager fluent in English, to offer his/her services as an expert who will be based in Malta. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site and off site. Your tasks Primary Management Contact & Escalation Lead: Acts as the main point of contact for the management team regarding service performance, delivery oversight, incident escalations, and continuous improvement; Team Supervision & Operational Oversight: Oversees and directs the daily activities of the multidisciplinary team ensuring aligned resource allocation and scheduling; Conducts monthly service reviews with management, Tower Leads, Service Managers, and PMO to review SLA performance, open incidents, change requests, and continuous improvement actions; SLA/KPI Monitoring & Reporting: Ensures overall compliance with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs); Addresses client feedback directly to ensure services continuously meet customer expectations and organizational needs; Continuous Service Improvement (CSI) & Problem Management: Drives continuous service maturity, oversees problem records for recurring incidents, and proposes optimization measures Requirements Bachelor Degree in IT combined with minimum of 10 years of relevant experience managing support services, explicitly encompassing; Experience with coordination of multidisciplinary teams and Stakeholder engagement; Experience with SLA and KPI tracking; Experience with Continuous service improvement (CSI); Experience with Service catalogue lifecycle management; Experience with Vendor governance across complex environments; Mandatory certification: A valid ITIL Managing Professional (ITIL MP) or ITIL 4 Strategic Leader (ITIL SL) certification (or equivalent); Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference (SDM/11/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. EUROPEAN DYNAMICS (ED) () is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy. Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.

Location: Suriname; Aruba; Curaçao; Netherlands About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a results-driven Lead Generation Specialist fluent in Dutch and English to manage and scale paid advertising campaigns across Meta, Google and YouTube. In this role, you'll take ownership of paid lead generation activities, using AI-powered tools to produce advertising creatives at scale, test different messaging approaches and identify the campaigns that generate the best results. You'll work with a highly experimental approach: launching multiple creative variations with small budgets, analysing performance, switching off underperforming ads and scaling successful campaigns across different regions. The primary objective is to consistently generate high-quality leads and convert them into sales. Key Responsibilities Plan, launch and manage paid lead generation campaigns across Meta (Facebook and Instagram), Google and YouTube . Use AI tools to generate multiple variations of advertising hooks, main messages and calls to action. Test creative variations with small initial budgets (approximately €1 per variation). Monitor campaign performance, identify winning creatives and switch off underperforming ads. Scale successful campaigns and replicate winning strategies across different geographical regions. Create and collect YouTube advertising content using existing project photos and assets stored in Google Drive. Continuously optimise campaigns to improve lead volume, lead quality and conversion performance. Track campaign performance against weekly targets and make data-driven optimisation decisions. Weekly Performance Targets 50 advertising creatives tested per week. 150 incoming leads per week. 50 qualified leads per week. 15 sales as the ultimate campaign objective. Requirements Hands-on experience running paid lead generation campaigns on Meta Ads . Practical experience with Google Ads . Experience managing and testing multiple advertising variations with small budgets. Proven ability to identify successful campaigns and scale winning creatives. Comfortable using AI tools to generate advertising hooks, marketing messages and calls to action at volume. Fluent in Dutch . Good command of English . Strong analytical skills and a performance-driven mindset. Ability to work independently, experiment quickly and optimise campaigns based on results. Nice-to-have Experience with YouTube advertising and multi-region campaign scaling is highly advantageous. Benefits 💻 Remote Opportunity: Work remotely with an international business. 🚀 Performance-Driven Role: Take ownership of campaigns and see the direct impact of your work. 📈 Creative Freedom: Experiment with AI-powered advertising creatives and new campaign strategies. 🌍 International Exposure: Work on campaigns targeting multiple geographical markets. 🤝 Ongoing Support: Receive guidance and support from Huzzle throughout your placement. 💰 Contract Opportunity: Independent contractor engagement with compensation based on the opportunity.

Responsibilities: — Lead end-to-end delivery of a multi-team program, coordinating three or more Agile teams (Scrum, Kanban, or hybrid) toward shared quarterly objectives. — Run program-level planning, including quarterly/PI planning, roadmap alignment, capacity planning, and release planning. — Identify, map, and actively manage cross-team dependencies, risks, and blockers, escalating early and with clear options. — Facilitate program ceremonies such as Scrum of Scrums, program syncs, system demos, and retrospectives, ensuring they produce decisions. — Partner with Product Owners and Product Managers to keep backlogs prioritized, refined, and aligned to business value. — Build and maintain program-level reporting: delivery health, burn-up/velocity trends, OKR or objective progress, and RAID logs for team and executive audiences. — Drive continuous improvement in delivery practices, tooling, and team workflows, coaching teams and leaders on Agile principles. — Manage stakeholder communication across engineering, product, design, business, and leadership. — Track program budget, resourcing, and vendor or third-party deliverables where applicable. Requirements: — 8+ years of experience in program or project management, with at least 5 years leading delivery in Agile environments. — Proven track record managing multi-team programs from planning through release. — Deep, practical knowledge of Scrum and Kanban, plus experience with at least one scaling framework (SAFe, LeSS, Scrum@Scale, or similar). — Strong command of Agile tooling such as Jira, Jira Align, Azure DevOps, Rally, or equivalent, including building dashboards and program-level reporting. — Excellent facilitation skills for large planning events and escalations. — Clear, concise written and verbal communication in English. — Experience working with distributed or remote teams across time zones. — Ability to operate with ambiguity and adapt program structure as needed. Nice to Have: — Agile or program management certifications such as SAFe RTE, SAFe SPC, PMI-ACP, PgMP, PMP, CSM/CSP, or ICAgile. — Experience with Agile transformations or introducing scaled frameworks. — Background in software, SaaS, data, or digital product delivery. — Familiarity with OKRs and value-stream or portfolio management. — Experience in regulated industries where Agile delivery coexists with compliance. — Budget and vendor management experience on programs with multiple delivery partners. Benefits: — Full-time remote position.

Location: México UX Team: We’re looking for a UX Writer for Customer Communications to create clear, engaging, and user-centered communications across our digital channels. In this role, you’ll craft messages that help users understand our products, stay informed, and take action with confidence. From emails and push notifications to SMS, WhatsApp, and in-app chat messages, you’ll play a key role in shaping how users interact with us. You’ll work closely with cross-functional teams to turn complex information into simple, relevant, and effective communications. If you have a passion for writing, an eye for detail, and a strong understanding of how language influences the customer experience, we’d love to meet you! Challenges that await you: Write content for multiple communication channels, including emails, push notifications, SMS, WhatsApp, and in-app chat messages. Adapt messaging, tone, and structure to different channels, audiences, communication objectives, and stages of the customer journey. Transform complex financial and technical information into simple, accessible, and actionable messages. Collaborate with CRM, Marketing, Product, Design, Legal, and Compliance teams to develop accurate, consistent, and user-centered communications. Create content for different communication purposes, including onboarding, product education, engagement, retention, transactional updates, and service notifications. Ensure consistency in brand voice, terminology, and writing style across all customer-facing communications. Write, review, edit, and proofread content in Mexican Spanish and English, ensuring linguistic accuracy, clarity, and cultural relevance. Optimize content based on channel-specific requirements, character limits, user needs, and communication goals. Contribute to the development and maintenance of content guidelines, messaging standards, and communication best practices. Continuously improve content based on user feedback, performance insights, and UX writing and content design best practices. What makes you a great fit: Bachelor's degree in Communication, Journalism, Advertising, Literature, Marketing, or a related field. 2 years of experience in UX writing, copywriting, CRM content, digital communications, or related fields. Excellent writing, editing, and proofreading skills in Mexican Spanish, with a strong command of English. Proficiency in both languages is required. Experience writing content for digital communication channels such as emails, push notifications, SMS, WhatsApp, or in-app messages. Ability to adapt writing style, tone, and messaging to different audiences, contexts, and communication objectives. Strong organizational skills and the ability to manage multiple requests, priorities, and deadlines. Ability to collaborate effectively with cross-functional teams and incorporate feedback from different stakeholders. Nice to Have: Experience writing communications for fintech, banking, or other regulated industries. Understanding of customer lifecycle communications, segmentation, personalization, and A/B testing. Experience with localization or transcreation between English and Mexican Spanish. Our ways of working: Innovative Spirit : A commitment to creativity and groundbreaking solutions. Honest Feedback : valuing open, transparent communication. Supportive Team : a strong, collaborative community. Celebrating Achievements : recognizing our wins together. High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a New Business Account Executive, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence. You'll work with buyers at high-growth companies, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch. This is a greenfield opportunity for someone who combines a strong ability to sell with  a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the C-level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position. What You’ll Do Own the full new logo acquisition cycle Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting Exceed quotas while maintaining high activity levels and pipeline velocity metrics What You’ll Bring Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition Proven track record as a top performer with success in closing new logos Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals) Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense About the team Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us. The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special. You'll report to the Director of New Business Sales and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new! Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $68,800 — $106,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for Senior Commercial Account Executive who will be responsible for prospecting and growing existing business across the North East region . You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 3+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Adaptable and with demonstrable experience in high velocity technology companies Experience using Salesforce Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

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