Location: Georgia; Serbia; Armenia; Cyprus
We are looking for a
Senior Content Manager
to own and grow GoMining's social media presence across
YouTube, Instagram, TikTok, X, LinkedIn, and Telegram
.
This is a hands-on role combining content strategy, production, distribution, community management, and growth. You will be responsible not only for reach and engagement, but also for turning social audiences into registered and paying users.
We are looking for someone who understands both crypto culture and mainstream digital audiences, can translate complex products into compelling stories, and knows how to build content that performs.
Responsibilities
Content Strategy & Production
Develop content strategies for different audiences, platforms, and markets.
Adapt content to platform-specific formats, algorithms, and user behavior.
Translate complex crypto, financial, and technical products into clear and engaging stories.
Create and develop original content across short-form video, graphics, photos, threads, and other formats.
Work closely with designers and video editors to produce high-quality content.
Repurpose product updates, PR materials, and long-form content into platform-native social content.
Own the content calendar and publishing workflow.
React quickly to trends, news, and market events while maintaining a consistent brand voice.
Growth & Performance
Develop social media as a measurable acquisition and conversion channel.
Own social KPIs across reach, engagement, traffic, registrations, and paying users.
Set up and maintain tracking through UTMs, attribution, and analytics tools.
Analyze performance, generate actionable insights, and continuously test new formats and growth hypotheses.
Build and scale KOL and influencer collaborations — from sourcing and briefing to negotiation and ROI measurement.
Experiment with unconventional organic growth mechanics where relevant.
Align social activity with CRM, Retention, SEO, Performance Marketing, and PR.
Community & Brand
Monitor community sentiment and manage moderation across social channels.
Support crisis communication and respond to scams, impersonation, negative feedback, and reputational risks.
Work with Product, Design, Legal, and Leadership on large-scale multi-channel campaigns.
Ensure content complies with regulatory requirements for financial and crypto products, including geo-restrictions and communication limitations.
Requirements
4+ years of hands-on social media and content management experience.
Proven experience growing
YouTube, Instagram, TikTok, X, LinkedIn, and/or Telegram
channels.
Portfolio or case studies demonstrating measurable growth in reach, engagement, acquisition, or revenue.
Experience working with large-scale B2C digital products.
Proven ability to turn social media audiences into registered or paying users.
Experience with crypto products and communication for both mainstream and crypto-native audiences.
Strong understanding of social media analytics, attribution, UTMs, and funnel tracking.
Experience working with KOLs and influencers.
Ability to independently develop strategy, generate ideas, and manage content production.
Strong understanding of platform trends, algorithms, and content formats.
Near-native or native-level English (C1/C2), with excellent writing and editing skills.
Would be a plus
Experience growing and managing communities on Reddit.
Experience with CoinMarketCap Community, CoinGecko, Binance Square, or similar crypto platforms.
Experience with financial, fintech, investment, or other regulated products.
Experience working with global B2C brands.
Familiarity with AI tools for content creation, research, and workflow automation.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Seville, Spain
We currently have a vacancy for a
Full Stack developer
fluent in English, to offer his/her services as an expert
remotely (within EU)
. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team.
Your tasks:
Designing and developing tools to interact with social media platforms and facilitate data collection workflows;
Creating user-friendly front-end interfaces for data annotation and analysis purposes using modern frameworks and technologies;
Developing back-end APIs and services to store, manage, and process data, and integrate with data analysis tools and pipelines;
Writing scripts to automate tasks and workflows, using languages such as Bash and Python;
Configuring and maintaining Linux-based systems for development and testing environments
Ensuring the scalability, security, and performance of the tools using automation and monitoring tools;
Providing technical support, troubleshooting, and maintenance for all developed tools.
Requirements
Master’s or PhD degree in Computer Science, Computer Engineering, or related field. with relevant IT professional experience of at least 7 years;
Minimum 3 years of experience in automation and scripting using languages such as Bash and Python to streamline development workflows and system administration tasks.Experience in Python, JavaScript, and web development technologies (HTML/CSS);
Minimum 3 years of professional experience in full-stack web development, including designing and developing tools and applications;
Minimum 3 years of experience in designing and implementing front-end interfaces using modern frameworks (such as React) and web technologies (HTML/CSS, JavaScript);
Minimum 3 years of experience in developing back-end APIs and services using frameworks such as Flask, including database design and integration;
Minimum 3 years of experience in database management systems, including both relational databases (e.g., MySQL) and NoSQL databases (e.g., MongoDB);
Minimum 3 years of experience in Linux system administration, including user management, networking, security, and system configuration;
Minimum 3 years of experience with containerization technologies (such as Docker) and orchestration tools (such as Kubernetes);
Minimum 3 years of experience with agile development methodologies, version control systems (such as Git), and project tracking tools.
Experience with automation and scripting using Bash and Python for task and workflow optimisation;
Experience with agile development methodologies and version control systems such as Git;
Experience with project management software such as JIRA and Microsoft Project;
Experience with collaboration platforms such as Confluence and SharePoint;
Knowledge of reporting methods;
Certifications in web development, front-end or back-end frameworks (e.g., React, Flask, or equivalent platforms), cloud computing platforms (such as AWS, Azure, or Google Cloud), containerization and orchestration technologies (such as Docker, Kubernetes, or equivalent platforms), database management systems, software engineering, DevOps, or related fields will be an asset.
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(20648/10/2026)
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Dubai, United Arab Emirates
About Our Client
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.
The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.
Job Description
Reporting to the Team Lead / Senior Relationship Manager
As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities
Meet and exceed personal and team KPI targets.
Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.
Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.
Research and identify opportunities to develop new prospects and assess customer potential.
Prepare and execute effective sales activities using available tools, reports, action items, and business insights.
Understand customer needs and recommend appropriate solutions.
Collaborate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant teams regarding customer needs, expectations, and challenges.
Continuously develop knowledge of financial markets and the company's products and services.
Maintain accurate daily, weekly, and monthly reports as required by management.
Adhere to all compliance, regulatory, and security requirements.
Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.
Translate complex financial and economic information into clear, client-friendly insights.
Undertake any additional duties and responsibilities as required.
Skills & Qualifications
Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage.
Strong understanding of forex trading, currency pairs, and the factors influencing market movements.
Ability to analyze financial markets, economic indicators, and macroeconomic trends.
Excellent client relationship management, interpersonal, and communication skills.
Familiarity with financial regulations and licensing requirements relevant to the industry.
Experience working in a sales role within a CFD broker or financial trading environment.
Experience managing a sales team within a CFD broker environment is considered an advantage.
Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.
Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.
Strong interpersonal, analytical, and problem-solving skills.
Self-motivated and able to work independently in a fast-paced, target-driven environment.
Proactive mindset with a commitment to continuous improvement.
Positive attitude and strong team-player mentality.
Benefits
Hybrid working arrangements (subject to business requirements and manager approval).
Discretionary performance-related bonus.
Flexible benefits package.
Wellbeing initiatives, including access to learning and self-development resources.
Medical insurance coverage for employees and eligible dependents.
Additional Information
Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.
Location: Germany
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Italy
About our client
Our client is a pioneering dietary supplement company committed to promoting longevity and wellbeing. Beyond their innovative supplements from their Swiss R&D, they're expanding their reach into the digital health landscape, developing personalised coaching and lifestyle management solutions.
Join them as they shape the emerging longevity space, fostering healthier, longer lives.
As a Affiliate Marketing Manager, you will be a vital member of their Growth team and responsible for building strong relationships with influencers and brand ambassadors across Europe, particularly within Italian-speaking markets. If you are passionate about health, wellness, and longevity, and excited to work in a fast-paced, science-driven environment, this role is perfect for you.
What will you do
Identify, recruit, and manage relationships with influencers, creators, and brand ambassadors in the health, wellness, beauty, and longevity niches (
managing Italian affiliates from GOAFFPRO
).
Develop and coordinate influencer marketing campaigns from outreach to contract negotiation, content briefing, and reporting.
Monitor influencer content to ensure quality and brand compliance.
Analyze and report on influencer campaign performance, providing insights and optimization suggestions.
Stay up-to-date with industry trends, emerging talents, and new platforms.
Support cross-functional initiatives across paid social, partnerships, and community-building efforts.
Requirements
Bachelor's degree in marketing, communications, or a science-related field
0–3 years of experience in influencer marketing, brand partnerships, or social media
(including internships).
Fluent in Italian and English (written and spoken); French is an advantage.
Demonstrated organizational and project management abilities.
Creativity, proactivity, and self-motivation.
Excellent interpersonal and negotiation skills.
A strong passion for health, wellness, science, and longevity.
Why join them:
Our client believes that the best companies help you live your life the way you want and become the person you want to be. That's why they focus on promoting your personal freedom and growth. As a member of their team, you'll enjoy:
Working at a well-funded, early-stage startup in the longevity industry.
Being part of a dynamic, high-performing, and fun team.
A high degree of personal responsibility, creative freedom, and opportunities.
Collaborating with the brightest researchers in the longevity field and with successful and renowned serial entrepreneurs.
Fully remote opportunities with home office/coworking support.
A strong team culture with regular team events and off-sites.
Join them as they shape the emerging longevity space, fostering healthier, longer lives!
Contract Type: This position is available under either a B2B or freelance agreement.
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a commercially minded Performance Ads Manager to drive high-quality lead generation and growth for our clients.
In this role, you’ll be directly responsible for the performance of client open-day campaigns, with a focus on filling events while maintaining efficient acquisition costs. You won’t simply be managing campaigns — you’ll take ownership of performance across the funnel, from creative strategy and paid acquisition through to landing page conversion and lead-to-booking rates.
You’ll continuously analyze local competition, test new creative approaches, identify opportunities for improvement, and use performance data to make informed decisions. This is a great opportunity for a proactive performance marketer who enjoys taking ownership and wants to have a visible impact within a small, collaborative team.
Key Responsibilities
Manage, optimize, and scale paid social campaigns to consistently generate enough qualified leads to fill client open days.
Maintain CPL (Cost Per Lead) within agreed target ranges while protecting lead quality.
Monitor and improve lead-to-booking rates through ongoing funnel analysis and optimization.
Conduct regular competitor and market research to help clients remain competitive within their local markets.
Develop, brief, and test new creative concepts in collaboration with content creators.
Continuously optimize and A/B test landing pages to improve conversion rates.
Analyze campaign performance and identify opportunities to improve acquisition efficiency and overall results.
Produce detailed monthly reports highlighting performance, meaningful optimizations, tests, and strategic changes.
Use AnyTrack and server-side tracking to maintain accurate campaign data and attribution.
Proactively identify performance issues and implement solutions rather than waiting for direction.
Requirements
High levels of professional ownership, clear communication, and accountability, with the ability to learn from mistakes and adapt quickly.
Proven experience developing paid advertising creative strategies and directing content creators to produce high-performing assets.
Previous experience working within an agency environment and the ability to thrive in a small, collaborative team.
Strong technical knowledge of paid media platforms, campaign optimization, and performance marketing fundamentals.
A proven track record of working toward specific lead generation, CPL, conversion, or booking targets.
Strong analytical skills and the ability to turn campaign and funnel data into actionable decisions.
Ability to work standard UK business hours.
Broader digital marketing knowledge and the versatility to support a small, agile team across different marketing functions when required.
Experience using GoHighLevel is a must have.
Experience using Basecamp or similar project management tools.
Experience using AI tools effectively and building automations that improve marketing performance or operational efficiency.
Comfortable working with tracking and attribution tools such as AnyTrack, including an understanding of server-side tracking.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Our mission is to be #1 by creating a better life for our customers. At LG Electronics, we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good”! – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness not only in the products we make but in our people.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you are encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That is why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
Be with the Industry Innovation Leader
What we can offer you:
Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach
We are currently seeking a VP Chiller Sales, Engineering & Aftermarket, Data Centers. This role is a home office-based role with proximity to a hub Airport for travel purposes.
(Preferred: Major Data Center Markets such as Northern Virginia, Dallas, Phoenix, Atlanta, Chicago, Silicon Valley, or Remote)
Position Overview:
The Vice President, Chiller Sales, Engineering & Aftermarket is responsible for leading the overall commercial strategy, sales execution, engineering support, and business development initiatives for the company's data center cooling solutions business across North America. This executive role will report directly to the Senior Vice President and drive growth through strategic customer engagement, market expansion, technical leadership, and organizational development within the rapidly evolving hyperscale, colocation, enterprise, and AI data center sectors. The VP will be accountable for developing and executing a comprehensive strategy that positions the organization as a trusted cooling solutions provider for mission-critical facilities. This includes direct engagement with hyperscale operators, colocation providers, engineering consultants, design-build firms, EPC contractors, and mechanical contractors involved in data center development. This role requires a unique combination of executive leadership, deep technical expertise in chiller and cooling systems, strategic sales capability, and strong relationships throughout the data center ecosystem.
Essential Duties and Responsibilities:
1. Strategic Leadership
Develop and execute a long-term strategy for the data center cooling business.
Establish annual and multi-year revenue, margin, and market share objectives.
Identify emerging opportunities within hyperscale, colocation, enterprise, and AI data center markets.
Lead strategic planning and business expansion initiatives.
Develop executive-level relationships with key customers and industry stakeholders.
Monitor market trends, competitive activity, and technology developments.
Lead all sales functions associated with data center cooling solutions.
Achieve annual bookings, revenue, profitability, and market share objectives.
Develop strategic account plans for major customers.
Direct sales efforts involving: Hyperscale Operators, Colocation Providers, Cloud Service Providers, etc.
Lead executive negotiations on major projects and strategic agreements.
Improve sales effectiveness through process optimization, forecasting, and pipeline management.
2. Engineering & Technical Leadership:
Provide executive leadership for all customer-facing engineering activities.
Develop and maintain strategic relationships throughout the mission-critical ecosystem.
Represent the organization at major conferences, trade shows, and industry associations while enhancing brand awareness and customer engagement.
Partner with Product Management to influence future product roadmaps.
Provide voice-of-customer feedback.
Identify opportunities for product enhancement and innovation.
3. Project Management & Aftermarket:
Provide executive leadership for project management and aftermarket teams
Develop effective strategies to route products from factories to job-sites
Create detailed aftermarket and parts programs that meet critical timing criteria
Align with third -party technical support to provide seamless factor support
4. Data Center Market Development:
Development strategic relationships with owners, developers, consultants, design firms, etc.
Build deep market intelligence with AI data centers, high density computing, liquid cooling, etc.
Represent LG at major industry events.
5. Product and Technology Alignment:
Partner with Product Management to define future product roadmaps.
Influence development of new products
Provide direct voice-of-customer feedback.
Ensure products align with evolving data center standards.
6. Organizational Leadership
Build and develop a high-performing organization.
Recruit, coach, mentor, and retain top talent.
Establish succession planning initiatives.
Foster collaboration across all functional groups.
Promote a culture focused on accountability, innovation, and customer success.
Key Qualifications
Minimum 15 years of HVAC, applied equipment, or building systems experience.
Minimum 10 years of progressive leadership experience.
Bachelor’s degree in mechanical engineering strongly preferred.
MBA strongly preferred.
Professional Engineering (PE) license preferred.
Proven record leading national sales organizations.
Experience managing multi-million-dollar revenue businesses.
Strong background in chiller systems and applied HVAC solutions.
Demonstrated success developing executive-level customer relationships.
Knowledge of data center infrastructure, including:
Direct data center industry experience.
Experience selling to hyperscale customers.
Experience supporting mission-critical facilities.
Experience leading both sales and engineering functions.
Experience with large-scale infrastructure projects.
#LI-DB2
Recruiting Range
$250,000
—
$325,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: San Francisco, CA, USA
About the role
Chime is on a mission to help millions of everyday people achieve financial progress — and we've built one of the strongest digital acquisition organizations in the industry to get there.
The Director of Growth and Acquisition owns what comes next: leading the full digital acquisition portfolio — paid social, paid search, affiliate, YouTube, mobile and app networks, and emerging channels — while building the capabilities that define Chime's next chapter of growth.
This is a leadership role, not a channel-management role. The foundation — building great teams, running healthy channels, and consistently delivering results — doesn't change. What changes is the mandate: this leader is accountable for delivering today's business while identifying and building tomorrow's growth engine, staying close enough to the ecosystem of platforms, agencies, and technology partners to bring new capabilities into Chime before they become table stakes.
This role sits within Chime's newly evolved Media & Acquisition organization, alongside a Director of Media leading Offline, Media Planning, and MMM. Together, these two roles are being broadened in scope as Chime moves from a channel-by-channel model toward a more complete, portfolio-level view of how every marketing dollar creates value.
In this role, you can expect to
Own performance across Chime's full digital acquisition portfolio (paid social, paid search, affiliate, YouTube, mobile/app networks, and emerging channels), delivering ambitious growth, efficiency, and CAC targets.
Make portfolio-level investment and prioritization calls across channels, talent, technology, and vendor partnerships, balancing near-term performance against long-term capability building.
Lead and develop a team of experienced channel managers as a true player-coach — close enough to the work to challenge assumptions and unblock hard problems, but focused on multiplying impact through people and systems.
Build new acquisition channels, partnerships, or technology-enabled growth motions — not just optimize the existing mix.
Stay plugged into the external digital ecosystem — platforms, agencies, AI/martech vendors, startups — to identify opportunities before they're obvious and bring new capability into Chime early.
Push the organization to rebuild how it works around AI: experimentation, creative production, media buying, and measurement — not just point-solution automation.
Partner cross-functionally with Media Planning/MMM, Growth Product Marketing, Analytics, Risk, and Finance to align channel strategy to company-level growth and CAC goals.
Represent Digital Acquisition in senior leadership forums, translating channel performance into business outcomes for Growth LT, EC, and Board-level audiences.
To thrive in this role, you have
Experience leading a multi-channel digital acquisition or growth organization with meaningful business accountability — not only channel-level metrics.
A demonstrated record of owning growth, efficiency, and business outcomes.
Experience managing a significant media portfolio and making prioritization tradeoffs across channels, technology, and vendors.
A leadership style that blends strategic range with hands-on credibility — comfortable operating as both strategist and player-coach.
Experience building or scaling teams and developing future leaders.
Comfort operating in a fast-moving, cross-functional, senior-executive-visible environment.
#LI-Hybrid #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$196,000
—
$270,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: United Kingdom
SingleStore is growing our Sales Development team, and we’re looking for hungry, motivated sales development professionals. The SDR team at SingleStore uses outbound prospecting tactics to generate opportunities for our sales team(s). Business development representatives are assigned to account-based territories for commercial, enterprise, and strategic target accounts. This team is a keen group with high business acumen and a hunter's mentality, comfortable generating their own leads.
Role and Responsibilities:
Generate a qualified sales pipeline for SingleStore targeted accounts ($100M - 1BN in annual revenue)
Actively prospect using phone, email, and social media; 50:50 split between outbound and inbound
Partner with up to 4 Account Executives on account plans and prospecting strategies
Identify key account stakeholders to generate opportunities for SingleStore
Maintain open communication and alignment with Account Executives and management
Quickly gain a strong understanding of the SingleStore value proposition and the database industry landscape (prior data experience is a plus)
Consistently achieve/exceed the monthly quota of qualified opportunities and meaningful interactions with new prospects
Required Skills and Experience:
1+ years of SDR (Inbound), or BDR experience in the software industry preferred
Strong business acumen, with the ability to become an expert on database management systems (DBMS) within your first 90 days
Proven track record of running high-volume outbound cadences via phone, email, and social media
Proven track record of achieving measurable lead and pipeline goals; references preferred
Formal sales training is a plus
Required to be available Tuesdays and Wednesdays for pipeline generation days with the team and overall training
Fluent in French and German
What you’ll bring:
Comfortable operating in a fast-paced environment
An exceptional written and spoken communicator
Hungry for a career in sales or other areas of enterprise software
Comfortable reaching out cold to executive-level and technical prospects
Experience with sales tools like Salesforce, Outreach.io, Zoominfo, and LinkedIn
Highly organized & autonomous
Entrepreneurial and self-motivated
An ability to partner with and support co-workers and customers across time zones
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling.
As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities.
This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow “AI seller” title.
Role and Responsibilities
Build and execute a territory strategy for net-new customer acquisition.
Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity.
Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer.
Engage executive, business, technical, security, and procurement stakeholders.
Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases.
Build and develop champions, multi-thread the buying group, earn executive and economic-buyer access, and maintain stakeholder alignment; own the stakeholder plan, mutual action plan, close plan, value case, stage gates, forecast, and commercial outcome.
Lead complex sales cycles through technical validation, security, legal, procurement, negotiation, and close.
Partner with Solutions and Forward Deployment Engineers and cross-functional teams to validate technical fit and establish the first production workload.
Navigate competitive displacement and maintain disciplined activity management, CRM hygiene, reporting, qualification, forecasting, and opportunity management; showcase clear metrics such as pipeline created, meetings, conversion, quota attainment, and new-logo performance.
Be AI fluent: use AI and research tools productively and responsibly while applying judgment, validating outputs, and separating facts from hypotheses.
Travel within the assigned territory as required.
Required Skills and Experience
5+ years of quota-carrying B2B enterprise software sales experience, ideally selling to large or technically sophisticated organizations; experience in data, cloud, analytics, AI, or adjacent technical domains is a plus.
Repeated, quantified quota success with clear ownership of new-logo wins and self-sourced pipeline.
Experience closing complex, multi-stakeholder deals involving executives, technical evaluators, security, legal, finance, procurement, and partners.
Ability to sell measurable business outcomes and build ROI, TCO, or operational-impact cases.
Technical fluency in an adjacent domain such as databases, data infrastructure, analytics, AI/ML, cloud, Kubernetes, developer tools, cybersecurity, observability, or open-source software.
Strong qualification, account planning, forecasting, CRM, negotiation, and deal-management skills.
Learning velocity and coachability, demonstrated through specific behavior change after feedback; ability to explain technical concepts clearly to technical and executive audiences.
Executive presence, customer trust, resilience, intellectual honesty, and excellent communication skills.
B.A., B.S. degree or equivalent in a related field.
Experience with Fortune 500 or security-sensitive organizations, cloud ecosystems, open-source or consumption-based products, or emerging categories is preferred.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
SingleStore’s salary range for this role is £60,000 - £90,000
For candidates residing in California, please see our
California Recruitment Privacy Notice
. For candidates residing in the EEA, UK, and Switzerland, please see our
EEA, UK, and Swiss Recruitment Privacy Notice.
Location: Vancouver, BC
Developer Advocate
We’re looking for an experienced Developer Advocate in our Vancouver Office. Our work informs teams at every level of the company and drives key roadmap decisions. Asana’s developer platform is growing, and we need a credible external voice in the developer and AI community. This role is about presence, trust, and distribution. You will represent Asana in the spaces where developers and builders actually live: on social media, at conferences, in forums, and through the content you create, and you will represent those developers at Asana.
We’re looking for the kind of person other developers follow because they consistently reinforce a trusted feedback loop between developers and the companies they’re building with. We need someone who can speak with real authority on agents and agentic workflows — and can articulate, better than anyone outside the company, how Asana creates value in an agentic world. If people in your corner of the developer community already look to you for approaches to AI, agentic workflows, and/or productivity tooling, we want to talk.
This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Design and execute developer engagement strategies that drive adoption of Asana’s platform, APIs, and SDKs.
Author high-quality technical content, including sample apps, code tutorials, technical blog posts, and API documentation.
Engage with the developer community across forums, events, workshops, and social channels, serving as the primary advocate for developer needs.
Partner closely with Product Management, Engineering, and Design to provide actionable developer feedback and help shape platform roadmaps.
Build strong cross-functional relationships with Marketing, Business Development, and Solutions Engineering to support partner integrations and growth.
Mentor and guide junior advocates and community members, elevating advocacy best practices across the organization.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Proven track record as a Developer Advocate, Developer Relations Engineer, or Senior Software Engineer with substantial experience building developer community programs.
Deep technical background with hands-on experience building and consuming RESTful APIs, webhooks, and modern SDKs in languages like JavaScript, Python, or Ruby.
Excellent written and verbal communication skills, with a passion for breaking down complex technical topics into engaging, accessible content.
Strong empathetic approach to developer experience, with a passion for understanding user pain points and championing their solutions internally.
Strategic mindset with experience defining success metrics, analyzing API usage data, and translating community feedback into product enhancements.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $175,000-$235,000 CAD The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We're hiring a Senior Director, Content & Social to build and run the organization responsible for winning mindshare. This leader owns the full portfolio: original content production, creator partnerships, community/discourse channels (X, Discord, Reddit), and the paid amplification layer that supports all of it.
What You'll Own
Strategy & Measurement
Own the scoreboard: connect content/social performance (reach, non-follower reach, engagement) to unaided awareness and be fluent enough in both content and commercial metrics to defend that investment
Build and maintain competitive benchmarking (share of voice, response time, engagement on comparable content) against the fastest-moving players in our space
Manage a mix of FTEs and agency partners - know when to build in-house vs. buy.
Build the business case for incremental investment (staff, production, paid media, talent) using content and commercial metrics side by side. You should be as comfortable defending a budget ask to a CFO-minded stakeholder as you are giving creative notes
Manage an annual portfolio across production, talent, paid boosting, and staffing
Content Engine
Scale original content output with a defined static/video mix) without sacrificing quality or brand distinctiveness
Build repeatable, sustained formats (not one-offs) grounded in customer psychology and use our core differentiators as recurring proof points where applicable
Creator & Talent
Run a volume-based creator program alongside our signature talent partnerships, sourcing and vetting creators for fit, risk, and commercial upside
Own the function end to end: briefs, approvals, agency management, and roster development
Real-Time & Competitive Response
Build and run the real-time response playbook across platforms
Build a programmatic publishing + paid amplification engine triggered by performance thresholds
What You'll Bring
10+ years in social/content leadership, ideally with direct experience in sports, betting, gaming, or a comparably fast-moving, discourse-heavy category (streaming news, culture media, or a "newsroom-speed" digital brand).
A track record of building or scaling a content/social org from a small existing team into a larger, structured operation
Fluency in both content metrics (reach, engagement, non-follower reach, share of voice) and commercial outcomes (handle, awareness, LTV) and the ability to translate between the two for executive audiences
Fluency in X, Discord, and reddit as discourse platforms
Experience managing creator programs at volume (sourcing, vetting, negotiating, briefing) rather than one-off influencer campaigns
Comfort operating in regulated/compliance-heavy content environments (gaming, finance, alcohol, or similar) is a strong plus
A point of view on sports + cultural discourse sufficient to hire and direct a team that can operate credibly in both dimensions
Direct people management experience - this role builds and leads a team of 10+ across FTEs and agency/contractor partners.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$210,000
—
$260,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We're hiring a Director, Social Growth to own the flywheel connecting creator and organic content to paid amplification for Fanatics Sports & Casino. This role manages the creator program, the clipping/production pipeline that turns long-form and creator content into distributable short-form assets, and the boosting layer that scales what's working, backed by a measurement practice tight enough to prove the flywheel is actually working.
What You'll Own
Social Growth Flywheel (Paid + Organic)
Own the end-to-end flywheel: organic and creator content performance feeds boosting decisions, and boosting data feeds back into what gets produced next
Run boosting across owned, creator, and aggregate accounts, prioritizing spend against content already showing organic traction
Set and manage the paid boosting budget, forecasting spend against content calendar and moment-driven opportunities
Clipping & UGC Production
Own production of clipped and UGC-style creative: sourcing, cutting, and packaging long-form and creator content into distributable short-form assets
Set the clipping pipeline and production standards (turnaround time, format specs) to keep pace with real-time content opportunities
Own UGC creative production end to end: briefs, sourcing, and quality standards for user-generated and creator-style content
Managing creator agency relationships
Own the creator roster architecture across different tiers, mapped to Fanatics Sports & Casino and Fanatics App brand mandates
Set the threshold and criteria for which creator and clipped content qualifies for paid amplification support
Measurement & Analytics
Own the measurement practice for the full flywheel: reach, non-follower reach, engagement, share of voice, and CPM efficiency against benchmark, reported with rigor, not just directionally
Build and maintain a clean, defensible read connecting flywheel activity (clipping, boosting, creator content) to unaided awareness and brand favorability lift
Report media efficiency in CPM terms against category benchmarks and bring the same rigor to clipping and UGC output (volume, velocity, and performance by format)
Team Leadership & Cross-Functional Coordination
Manage the Senior Manager, Content Amplification as a direct report, setting quarterly flywheel priorities
Partner with Programming on which moments warrant proactive clipping, boosting, or creator activation
Coordinate with Platform Strategy and Content Lead to keep flywheel output aligned with platform-specific formats and brand voice
What You'll Bring
8-10 years across creator/influencer marketing, paid social, or performance-driven content growth, ideally in sports, betting, gaming, or a comparably fast-moving category
Direct experience running a paid + organic growth flywheel: knowing when to boost, what to clip, and how to read the data connecting the two
Fluency in measurement and analytics: comfortable owning a scoreboard (reach, engagement, CPM, share of voice) and defending it to both creative and commercial stakeholders
Experience managing UGC or clipped content production, including sourcing, format standards, and turnaround expectations
Direct experience negotiating creator/talent contracts, usage rights, and exclusivity terms
Direct people management experience
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$166,000
—
$230,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHO WE ARE LOOKING FOR
Everyone at Higgsfield is an A-player. We're looking for a Graphic Designer who:
- Has exceptional taste in composition, typography, and visual hierarchy.
- Can work within an established visual system and push it forward with fresh ideas.
- Thinks in series: every piece stands out on its own and still works as part of a grid.
- Moves fast, iterates quickly, and thrives in a high-output creative environment.
- Can explain and defend design decisions clearly.
WHAT YOU WILL WORK ON
- Design covers and key visuals for product and feature releases.
- Adapt designs across all formats: Instagram (1:1, 4:5, 9:16), YouTube thumbnails (16:9), X/Twitter, website and in-app banners, ads, and presentations.
- Evolve and maintain the Higgsfield visual language and Instagram grid.
- Create key art and posters for Higgsfield Original Series and brand campaigns.
- Turn product features into clear, eye-catching visuals people understand at a glance.
- Generate, curate, and refine AI imagery as a core part of your daily workflow.
- Work closely with Creative Directors, motion designers, founders, and growth teams.
YOUR MUST-HAVES
- Strong experience with image GenAI tools (Nano Banana, Midjourney, Flux, or similar), with the ability to generate and curate high-quality visuals on your own.
- Advanced skills in Figma and Photoshop (Illustrator is a plus).
- Strong grasp of typography, layout, grids, and custom title design.
- A portfolio of social, marketing, or key art work.
- Sharp sense of visual and internet culture, able to pitch ideas that hook.
- Understanding of social media formats, trends, and audience engagement.
NICE TO HAVE
- Basic motion skills (After Effects or similar) to bring static work to life.
- Experience in film or entertainment poster design.
THE DEAL
- Competitive salary in USD.
- On-site role in our Almaty office (we will relocate you from anywhere).
- Full-time position.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is an overnight shift role with working hours of 12:00am - 7:00am EST.
As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible.
In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership.
Some examples of our projects:
A tool to quickly analyze strace output
A solution to capture the state of a customer’s server for easier troubleshooting
A functionality to ChatOps to make it easier to identify user accounts on GitLab.com
What you’ll do
Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints.
Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements.
Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues.
Participate in regular
pairing sessions
with other Support Engineers and act as a
stable counterpart
to cross-functional teams to share knowledge and improve support processes.
Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient.
Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments.
Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions.
What you’ll bring
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution
Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments
Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments
Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues
Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows
Skill in creating and maintaining clear, accurate support content and technical documentation
Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds
Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes
Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role
About the team
At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries.
We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
What you’ll do:
— Manage our social media and create engaging content.
— Maintain and update our website.
— Write articles and case studies.
— Work closely with our sales team on content and campaigns.
— Find potential partners, reach out, and coordinate collaborations.
We’re looking for someone with strong English writing skills who thinks outside the box, brings fresh ideas, and takes initiative without waiting for instructions.
Location: San Francisco
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
We’re looking for a Technical Content Marketing, Infrastructure to tell the story of fal’s infrastructure, from Serverless for deploying and scaling custom AI models across thousands of GPUs, to Compute for training on large, interconnected GPU clusters.
You’ll work closely with Marketing, Product, and Engineering to turn complex technical work into content that developers and technical decision-makers actually want to read, and that makes fal the obvious place to run generative media workloads.
Some of the most interesting work happening at fal is deep inside the infrastructure, and most of the market never sees it. Your job is to uncover those stories and make them impossible to miss.
WHAT YOU’LL DO
- Write technical blogs, landing pages, guides, tutorials, solution pages, and product launch content for Serverless and Compute
- Work directly with engineers to uncover interesting technical stories and turn them into clear, compelling content
- Explain topics like inference performance, GPU infrastructure, autoscaling, distributed workloads, model serving, training, latency, and throughput
- Develop technical deep dives and architecture content that demonstrates how fal works under the hood
- Create benchmarks and competitive content that clearly communicates where fal performs differently
- Interview customers and turn their work into technical case studies and customer stories
- Support SEO and AEO by building authoritative content around the infrastructure problems developers are searching for
- Translate product launches and engineering breakthroughs into narratives that resonate beyond the engineering team
- Build and maintain a consistent technical voice for fal across the website, blog, and other developer-facing channels
- Work with Product Marketing to identify the stories and topics that will drive awareness, adoption, and demand
QUALIFICATIONS/NICE-TO-HAVES
- An exceptional technical writer who can make complex systems clear without dumbing them down
- Strong understanding of cloud infrastructure, AI/ML infrastructure, developer tools, or adjacent technical products
- Comfortable talking with engineers about GPUs, inference, distributed systems, APIs, model serving, and performance
- Able to independently research technical subjects, ask the right questions, and turn engineering knowledge into polished content
- Strong instincts for both technical accuracy and storytelling
- Experience writing for developers and technical decision-makers
- Understanding of SEO/AEO and content distribution, not just writing in isolation
- Comfortable moving quickly and publishing frequently in a fast-changing technical environment
WHAT WE OFFER AT FAL
- Interesting and challenging work
- A lot of learning and growth opportunities
- We offer visa sponsorship and will help you relocate to San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $150,000 - $200,000 + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
What this role is about
You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab.
You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company.
What you'll do
Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems.
Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles.
Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you.
Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent.
Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan.
Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable.
Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next.
Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results.
Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same.
What you'll bring
5+ years in technical support, with at least 2 years managing customer-facing technical teams.
Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus.
A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership.
The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers.
A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health.
A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer.
Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident.
Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged.
A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful.
A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations.
Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback.
About the team
The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Manila
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The role
The Financial Times is a leading publisher read by 2 million people every day. The global Subscriber Engagement Team is a critical function within the Customer Experience & Lifecycle Marketing team helping to deliver personalised, high-value experiences for trialists and subscribers, whilst ensuring the integration of customer insights across the department to support our continued transformation towards true customer-centricity. In this role you will talk directly to subscribers on a 1:1 level to deliver a personalised, interactive, premium experience that helps them take full advantage of the benefits of their subscription with the FT. You will gain exposure working as part of a global media brand in a growing digital age striving to continuously enhance the FT customer experience.
Key responsibilities
Engage FT subscribers at all levels of seniority from a broad range of industries and sectors to inform subscribers of products and services via outbound engagement calls with a customer centric approach.
Help FT readers maximise the benefits of their trial and/or subscription, driving conversion rates and building engagement habits, by walking readers through the website and mobile app. Asking probing questions to effectively match their interests to content, tools, features and services available on
FT.com
.
Proactively develop knowledge of content, tools, features and live events, on all FT platforms. This includes regularly reading and listening to the FT, to understand core content and journalists.
Demonstrate resilience by having a positive attitude when making outbound calls, being self-motivated and effectively managing call leads on a weekly basis.
Be adaptable to new and changing outbound campaigns that evolve with the customer lifecycle strategy.
Be accountable for your individual performance against Key Performance Indicators including contact rates, call acceptance rates, engagement & retention impact.
Input customer feedback following all outbound calls to support the voice of the customer program.
Effectively promote and secure appointment bookings for in-depth consultations with FT Specialists.
Required skills and experience
Candidates must have some customer-facing experience e.g. basic sales, cold calls, is desirable
Ability to build customer rapport, verbally engaging and guiding customers through a digital product in a personalised manner
Lead with curiosity - confidently and skillfully asking questions and demonstrating active listening
Ability to self-manage time according to regular deadlines
Excellent verbal and written communication skills
A passion for customer experience
Enjoys reading FT content or similar content
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
УдалённоSeville, Spain
Dubai, United Arab Emirates; Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds
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УдалённоSouth Africa; Pakistan; Philippines; India
США; As a global leader, we strive for greatness not only in the products we make but in our people
San Francisco, CA, USA
United Kingdom; An ability to partner with and support co-workers and customers across time zones
Vancouver, BC
seniorNew York, NY, United States
New York, NY, United States
УдалённоRemote, United States; This is an overnight shift role with working hours of 12:00am - 7:00am EST; We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence; The base salary range for this role’s listed level is currently for residents of the United States only