Вакансии

Location: Remote (Singapore) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role Tailscale is looking for a Director, APAC Go-to-Market to build and lead our GTM business in Asia Pacific, starting from Singapore. APAC represents an important growth opportunity for Tailscale. We have strong conviction in the region and are looking for a leader who can turn that opportunity into a meaningful, durable business: building pipeline and revenue, developing a strong partner ecosystem, winning strategic customers, and building the team we need to scale. We are looking for someone who has built a region before and wants to do it again from scratch. You will set the APAC go-to-market strategy, determine where and how we invest, recruit and lead our initial regional team, and be directly accountable for commercial results. You will have significant autonomy to determine what Tailscale needs to win in the region. You will also be a hands-on commercial leader. You’ll spend time with customers and partners, help shape and close our most important opportunities, and develop a deep understanding of how technology companies need to go to market differently across APAC. You’ll bring those insights back to our global Sales, Marketing, Product, and Engineering teams and help Tailscale become a truly global company. In this role, you will be able to hire the team you need to succeed. We suspect that will include Sales Development, Account Executives, Solutions Engineering, Customer Engineering, and Partner Marketing, but ultimately we will be open to your recommendation based on expertise. These hires will report directly to you with dotted lines to functional departments in North America and EMEA. You’ll lead that team as a region, while working closely with their functional counterparts elsewhere at Tailscale. This role will report to Tailscale’s President, Kevin Kotecki. Key Responsibilities Own the APAC number. You will be accountable for regional pipeline creation and revenue growth. Establish clear targets, build the plan to reach them, maintain strong forecasting and pipeline discipline, and continuously adjust our approach based on what the data and the market tell us. Build and execute Tailscale’s APAC go-to-market strategy. Determine which markets, customer segments, use cases, and routes to market offer the greatest opportunity for Tailscale. Translate global company strategy into a focused regional plan while recognizing that what works in North America or Europe will not always work in APAC. Build a high-performing regional GTM organization. Recruit, lead, and develop exceptional sellers and other customer-facing talent in the region. Build a team that operates as one APAC organization while remaining tightly connected to its global functional counterparts. Create the culture, operating rhythms, and accountability required for a small regional team to move quickly and perform at a high level. Lead from the front with customers. Personally engage in Tailscale’s most important opportunities in the region. Build relationships with senior technical and business leaders, help the team navigate complex enterprise sales cycles, and serve as executive sponsor for strategic customers. Stay close enough to the market to know why we are winning, why we are losing, and what needs to change. Build Tailscale’s presence in the region. Establish Tailscale as a credible and increasingly visible technology company in APAC. Represent Tailscale with customers, partners, at industry events, and within the broader technology ecosystem. Develop the relationships and market intelligence that allow us to identify opportunities earlier than we otherwise would. Be the voice of APAC inside Tailscale. Build a strong point of view on regional customers, competitors, partners, buying behavior, and market dynamics. Bring that perspective into company decisions about product, packaging, marketing, partnerships, and future investments. Build the region for the long term. We expect the shape of our APAC organization to evolve considerably. Identify what capabilities and investments we need next, make thoughtful resource tradeoffs, and build systems that can scale beyond the first phase of the Singapore office. What We Are Looking For Significant experience in enterprise technology go-to-market, with meaningful experience leading Sales or a broader GTM organization across APAC. You have done this before . You have helped build or materially scale an APAC business rather than only operating within an already mature regional organization. A proven track record of owning and exceeding meaningful pipeline and revenue targets in a B2B technology business. Deep familiarity with the APAC technology market and experience operating successfully across multiple countries and cultures, with particularly strong knowledge of Singapore and Southeast Asia. Established relationships within the regional channel and partner ecosystem, along with a track record of turning those relationships into measurable commercial outcomes. A strong network of exceptional GTM talent in the region. You know what great sellers and SEs look like and have demonstrated that you can attract them to work with you. Experience leading complex enterprise opportunities personally. You are comfortable moving from regional strategy and forecasting into a customer meeting or deal review and materially improving the outcome. Experience selling highly technical products to sophisticated buyers. Experience with infrastructure, networking, security, developer tools, cloud, or adjacent enterprise technology is particularly relevant. Strong commercial judgment and analytical ability. You understand pipeline mathematics, forecasting, unit economics, market prioritization, and where to invest limited resources to produce the greatest return. Strong cross-functional leadership skills. You can lead a regional team while partnering effectively with global Sales, Marketing, Product, Engineering, Customer Success, Finance, and Operations teams that you do not directly manage. Excellent written and verbal communication and strong executive presence with customers, partners, candidates, and internal leaders. A builder’s mindset. You are comfortable with ambiguity, limited infrastructure, and changing plans, and you know how to introduce enough process and structure to improve execution without slowing the organization down. High agency and low ego. You are willing to personally do the work required to establish the region while simultaneously building an organization that will eventually make you less central to every decision. A strong perspective on how technology GTM is changing in the age of AI and what those changes mean for winning customers and building partnerships in APAC. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts. This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research. Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects. Key Responsibilities: Foster a Customer-Centric Culture: Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities. Execute Research Projects: Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity. Methodology Development: Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts. Data Collection and Analysis: Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions. Reporting and Insights: Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions. Presentation Skills: Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations. Quality Assurance: Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information. Support Senior Staff: Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more. Project Management: Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files. Innovation and Trends: Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights. Required Skills & Qualifications: 5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language Expertise with Excel, PowerPoint, PowerBI, and AI solutions Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment Bachelors or advanced degree in business, mathematics, or the sciences Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types. Should have experience managing complex market research studies such as brand health and brand equity trackers Preferred Experience: Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences. Previous experience working successfully in a SaaS organization Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $79,000 - $99,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Seattle Workplace: Remote THE ROLE As an Enterprise Solutions Architect at ClickHouse, you'll own the technical side of the sales cycle for enterprise accounts. You'll engage with data platform engineers, architects, SRE, and the VP who owns the standard — and your job is to design something that satisfies all of them and then prove it at production scale. Getting an enterprise team there usually means moving them off something else, so most of your work is making that migration credible: the architecture, benchmarks run against their own data, and a plan their engineers believe they can execute. This is a role for engineers who want the hard version of the problem: real scale, real constraints, and an incumbent to displace. Prior pre-sales experience helps but isn't required — technical depth is non-negotiable. WHAT YOU WILL BE DOING - Own the technical evaluation for enterprise accounts — from discovery through POC or competitive bake-off, architecture sign-off, security review, and first production workload. - Engage across a wider set of stakeholders than a single team: data platform engineers, architects, SRE, security, and the executive who owns the standard. Design solutions that hold up with all of them in the room. - Design for production scale — sizing, sharding and replication strategy, ingestion topology, tiered storage, cost modeling, and what happens when something fails at 3am. - Win competitive displacements against Elasticsearch, Splunk, Snowflake, BigQuery, Druid, Pinot, and homegrown systems, using benchmarks the customer's own team can reproduce. - Own the migration plan — sequencing, dual-run, validation, and cutover — so the customer's team can see exactly how they get to production. - Clear the security and procurement path: questionnaires, compliance artifacts, network and identity architecture, and BYOC or private deployment requirements. - Partner closely with Enterprise AEs to progress and close opportunities — you own the technical win, they own the commercial close. Build the TCO case against the incumbent/competition together. - Advocate for customer needs internally with Product and Engineering — you're the voice of the technical buyer inside ClickHouse. - Contribute reference architectures, benchmark harnesses, migration guides, and objection handling material that help the team scale what's working. WHAT YOU BRING - Deep technical foundation in data infrastructure — built through experience as a data engineer, platform engineer, software engineer, DBA, or solutions architect. - Production experience with analytical databases (ClickHouse, Snowflake, BigQuery, Redshift, Druid, Pinot, Vertica) and with operating them, not just querying them. - Distributed systems judgment: partitioning, replication, consistency trade-offs, query execution, and a felt sense for where things break under load. - Fluency across the modern data stack — Kafka and CDC pipelines, orchestration, object storage, BI tools, and at least one major cloud (AWS, GCP, Azure) at architecture level. - Experience running a technical evaluation against a named competitor and winning it, including designing the migration off the incumbent and the parts of it that are genuinely hard. - Customer-facing experience with real stakes — pre-sales, consulting, technical account management, or a staff-level engineering role that put you in front of customers. - Strong written and verbal communication. You can whiteboard with a staff engineer in the morning and present to a VP of Engineering in the afternoon. - Comfort with longer cycles and more stakeholders. Enterprise evaluations don't close in three weeks, and you know how to keep one moving without letting it stall. - Willingness to say ClickHouse isn't the right tool for a given workload when that's true. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Salt Lake City, Utah The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs. Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, IMC, Tower Research, Jump Trading, HRT, Jane Street, and SIG. A meaningful share of our customer support volume is billing-related: invoices, payment issues, accidental charges, disputes, and renewal questions. This role owns that queue end-to-end. You'll be the patient, steady voice who walks a customer through a confusing invoice, hops on a call to sort out a billing dispute, and makes sure our enterprise clients are billed correctly and completely. You'll also take billing-related busywork off our team's plate so we can focus on growing the business. Responsibilities As the Billing Support Specialist, you will: Serve as the primary point of contact for billing-related customer inquiries — invoices, payments, accidental charges, and disputes. Patiently walk customers through billing questions, explaining charges and resolving issues with a calm, personable approach, while using our internal usage dashboards to look up a customer's data requests and identify the source of a discrepancy (e.g., duplicate requests, overages). Identify recurring billing questions and contribute improvements to invoicing templates, FAQs, and customer-facing billing documentation. Set up and maintain enterprise account billing using our internal tools: create subscriptions when a deal closes, generate and send invoices, and keep billing details (company name, address, payment method) current in Stripe. Help ensure enterprise clients are billed correctly and completely; catch and resolve discrepancies before they become disputes. Own dunning communications (payment reminders, overdue notices) end-to-end. Complete supplier/vendor onboarding forms required by enterprise customers. Manage billing disputes from intake through resolution, looping in Sales or Finance as needed. Support renewals and mid-term upgrades as enterprise contracts grow more complex, coordinating with Sales on pricing and terms. Handle Databento's own vendor invoices for data and exchange fees (e.g., paying data providers directly). Requirements A genuine customer service orientation — patient, personable, comfortable getting on the phone to walk someone through a problem. Experience resolving billing disputes, collections, or accounts receivable/payable issues. Comfort working with complex, recurring billing cycles (usage-based or subscription billing a plus). Prior experience in industries with intricate billing, such as healthcare billing/insurance coordination, financial services, or similar is a strong plus. Organized and detail-oriented; comfortable owning a process end-to-end with minimal hand-holding. Experience with billing or invoicing software (e.g., Stripe, NetSuite, QuickBooks) is a plus. Bachelor's degree. Experience working at a technology, B2B SaaS, or startup company in a similar role is a plus. We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency. The base salary range for this role is $60,000–$120,000, benchmarked to Tier 1 locations in each country. Total compensation may also include bonuses, commissions, and equity, depending on the role. Notice about phishing scams Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent. -- Databento, Inc. provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. We comply with federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, layoff, recall, transfer, leave, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know. Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!

Location: Nairobi Workplace: OnSite ABOUT THE COMPANY Eleving Group is a publicly listed international fintech company founded in 2012. We operate across 17 countries on three continents, offering consumer, vehicle, and smartphone financing products to millions of customers worldwide. Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles. ABOUT THE ROLE We are looking for a Product Owner who will own the product backlog for assigned products and be the voice of the user and the business within their development teams. You will translate business strategy into a clear product roadmap, decide what gets built next and why, and measure the outcomes of what we ship — not just whether it was delivered. WHAT YOU WILL DO - Own the backlog: own, prioritise, and continuously refine the product backlog, keeping it visible and understood by the team - Set direction: translate business strategy into a product roadmap and clearly communicate the "why" behind priorities - Write user stories with clear acceptance criteria; keep specifications lean and focused, with sufficient guidance but no excessive detail - Work with your development team day-to-day: sprint planning, refinement, reviews — and be available to answer questions and make decisions quickly - Engage with end users and business stakeholders to surface needs, validate ideas, and align on strategic priorities - Validate technical feasibility with senior engineering staff before committing work to the backlog - Make value-based trade-off calls; deliberately limiting scope to maximise delivered value - Measure outcomes after release: adoption, usage, and business impact, and feed learnings back into the backlog - Use visual communication methods (sketches, flows, prototypes) rather than dense documentation WHAT YOU HAVE - Proven experience as a Product Owner or Product Manager in agile development teams, ideally within fintech, financial services, or comparable fast-paced sectors - Demonstrated ability to prioritise using data and value-based frameworks (e.g. RICE, MoSCoW, cost of delay) and to define and track product metrics and KPIs - Capacity to recognise interdependencies across features and translate them into concrete, achievable user stories - Working familiarity with user experience principles and technical architecture — enough to sketch concepts and assess implementation approaches - Hands-on experience with backlog management tools such as Jira and Confluence (or equivalent) - Strong written and verbal communication skills with a user-focused perspective on product development - Ability to move forward decisively despite incomplete data Nice to have:  - Experience with large-scale software initiatives and financial products

Location: Waikato Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the Hauraki Plains region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability. You will be backed by a team of exceptional people on the ground in the North Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have. Location - This role is to be based anywhere in the Upper Waikato region, including Morrinsville, Matamata, Hamilton. Frequent travel is required as part of the position. WHAT YOUR DAY COULD LOOK LIKE - Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region. - Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business. - Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance. - Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system. - Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding. - Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success. - Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency. - Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections. - Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals. - Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy. Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.   WHO WE’RE LOOKING FOR: WE’RE BACKING POTENTIAL OVER POLISH. THESE ARE THE TRAITS THAT MATTER MOST: - A great human first - You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates. - Lifelong learner mindset - You’re genuinely curious. You ask questions, seek feedback, and are excited to keep levelling up alongside a world‑class team. - Hunger and grit - You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough. - Positive energy and team spirit - You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own. - Comfort in a fast‑moving environment - You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most. - The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy. - A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team. AND THESE PIECES GIVE YOU AN ADVANTAGE, BUT ARE NOT A PREREQUISITE: - 3-5 years of experience in relationship management/account management roles. - Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed. - Strong business and commercial acumen JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Waikato Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the South Auckland region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability. You will be backed by a team of exceptional people on the ground in the North Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have. Location - This role is to be based anywhere in the South Auckland / North Waikato region. Frequent travel is required as part of the position. WHAT YOUR DAY COULD LOOK LIKE - Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region. - Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business. - Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance. - Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system. - Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding. - Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success. - Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency. - Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections. - Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals. - Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy. Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.   WHO WE’RE LOOKING FOR: WE’RE BACKING POTENTIAL OVER POLISH. THESE ARE THE TRAITS THAT MATTER MOST: - A great human first - You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates. - Lifelong learner mindset - You’re genuinely curious. You ask questions, seek feedback, and are excited to keep levelling up alongside a world‑class team. - Hunger and grit - You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough. - Positive energy and team spirit - You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own. - Comfort in a fast‑moving environment - You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most. - The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy. - A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team. AND THESE PIECES GIVE YOU AN ADVANTAGE, BUT ARE NOT A PREREQUISITE: - 3-5 years of experience in relationship management/account management roles. - Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed. - Strong business and commercial acumen JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Cambridge, MA Workplace: Hybrid Making videos is easy. Making them work for your business? That is where Wistia shines. Our end-to-end platform gives businesses the tools to create, host, share, and analyze videos and webinars, all in one place. Our mission? To be the go-to video and webinar platform for businesses. And we know that mission starts with a team that feels valued, supported, and empowered to do their best work.   WHY THIS ROLE MATTERS Our Head of Sales will play a critical role in accelerating Wistia's revenue growth. You will build and manage a top-notch sales team, strengthen our inbound sales motion, stand up a brand-new outbound sales strategy, help us gain ground in the mid-market, and turn our comparatively new webinar product into a commercial success story. Working alongside Growth, Marketing, and Commercial Leadership, you'll sharpen our acquisition strategy and dial in the relationship between self-serve and sales ensuring the two motions compound rather than compete. You’ll also collaborate with GTM leaders to deliver a seamless customer experience and become a leading voice of the customer, shaping what we build   Who You'll Work With: You will lead a team of Account Executives and partner closely with Marketing, GTM Operations, Customer Success, Product, Finance, Growth, and our People team.   What It's Like Working on This Team: This is a hands-on, in-the-work leadership role. You will spend real time coaching reps, reviewing calls and outreach, and building the playbooks and systems that help the team perform consistently. The team values operational rigor paired with sales instinct, and collaborates closely with Marketing and GTM Operations rather than working in a silo. In addition to ensure top notch sales execution, you will also be crafting new sales strategies, as we move into the mid-market and focus on growing our webinar business. - Why is this role exciting? You will be responsible for leading our Sales organization as we work to accelerate our revenue growth, by growing our mid-market business, gaining share in the webinar market, and launching new Creation products. You will get to build something from scratch. Our outbound motion does not exist yet, so you will design the playbook, the targeting, and the messaging, and then build the team's skills to execute it well. - How does it directly support Wistia's mission? Wistia's mission is to be the go-to video platform for businesses, and this role directly drives the new business acquisition that fuels that growth, including helping our webinar product become a bigger part of our story. - What interesting challenges will candidates tackle? You will uplevel our team's strategic selling skills, build outbound sales from the ground up, figure out where AI can genuinely make the team more effective, and help shape which customer segments we go after next.   Work Environment: Hybrid with In-Office Requirement: This role is based in the Boston area, with an expectation of being in our Cambridge office at least one to two days per week. Preferred Time Zones: Eastern Time Travel Requirements: 1-2 days/week in our Cambridge, MA office. Team and company gatherings 3-4 times per year.   KEY RESPONSIBILITIES - Lead and grow a team of Account Executives selling into small and mid-market companies, coaching performance and holding a high bar. - Develop and execute sales strategies aligned with company revenue targets and growth objectives. - Strengthen our existing sales funnel through coaching, sharper playbooks, and operational rigor across the full sales cycle, with a particular focus on discovery and value-based selling. - Evaluate sales performance and diagnose where the biggest opportunities / challenges are. - Build a brand-new outbound sales strategy from the ground up: define who we target, build the playbook, and develop the team's outbound skills. - Partner with Marketing and our Commercial Leadership Team to sharpen our acquisition strategy, including lead sources, target segments, and messaging. - Bring AI into the sales motion in ways that make the team more effective and more efficient, from prospect research to personalized outreach.   WHAT WE'RE LOOKING FOR - A proven B2B SaaS sales leader with a track record of selling to mid-market companies through both inbound and outbound motions. - A strong coach and manager who has not just led a high-performing team, but has measurably improved one, through coaching, performance management, and the systems that make results repeatable. - Deep fluency in value-based, strategic selling methodologies (think SPIN, Sandler, Challenger, MEDDICC), with a track record of instilling those approaches in a team. - A customer-centric leader who genuinely understands buyers' needs and buying processes, and builds that mindset into the team's culture. - Bonus: experience selling MarTech or a broader GTM tech stack, and experience building an outbound motion from scratch.   WHY YOU'LL LOVE WORKING AT WISTIA At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide: - A competitive compensation package that includes employee stock options - 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available) - Fully paid healthcare, dental, and vision insurance premiums (family plans included) - Pre-tax FSA and Dependent Care Account - 16 weeks of paid parental leave - Flexible Time Off. Everyone should get out of their office to recharge and reboot. - Annual professional development stipend (courses, conferences, and more) - New hire bonus to enhance your home office setup - Pet insurance discount Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe in being transparent about compensation, which is why we share salary ranges in our job postings. We also recognize that every candidate brings a unique set of experiences and expectations. If you're excited about this opportunity but the range gives you pause, we'd still love to hear from you.

Location: United Kingdom; United States; Poland; Bulgaria Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Research Engineer to join the research team at ElevenLabs, focused on large-scale web crawling for our frontier AI models. The quality of our models is bounded by the quality and scale of the data behind them, and you will own the crawling systems that source world-class data from the open web. You will thrive in this role if you enjoy: - Building and operating large-scale, distributed web crawlers that discover, fetch, and extract data across billions of pages reliably and efficiently. - Solving hard crawling problems such as content extraction from messy HTML, deduplication at web scale, freshness and recrawl strategies, and politeness and rate-limit handling. - Designing targeted crawling pipelines that find high-value data sources, including audio, video, and multilingual content, and turn them into clean training-ready datasets. - Creating tooling and infrastructure that lets researchers request, monitor, and explore newly crawled web data quickly and reliably.   REQUIREMENTS We do not require any formal certifications or degrees. Instead, we are seeking enthusiastic engineers who can showcase solving impressively hard problems with artifacts such as past projects, designs, or GitHub contributions. Ideally, you bring: - Hands-on experience building and scaling web crawlers or scraping systems, ideally in support of machine learning training data. - Strong engineering skills in distributed systems at scale (e.g., Kubernetes, queue-based architectures, or custom pipelines processing billions of documents). - The capacity to autonomously evaluate the quality, coverage, and compliance of crawled data, and to build the tooling to measure it.   LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.   #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: London & San Francisco Workplace: onsite THE OPPORTUNITY We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and multinational enterprises. Every one of those deployments involves custom engineering: integrating with the customer's coding agents and security stack, running in their cloud or on-prem environment, and tuning monitors to their workflows. We are looking for a Forward Deployed Engineer to own that work end to end. You will be the technical face of Watcher to customers across the entire lifecycle: running technical evaluations and POCs with prospects, deploying Watcher into customer environments, building the integrations and custom capabilities they need, and providing white-glove support that turns early customers into long-term partners. You are an engineer first. When a customer needs something, your default is to build it, and then to work with the product team to decide what becomes part of the core product. This is truly a "start-up role." You will be one of the first dedicated customer-facing engineers, you will have significant say in shaping how Apollo deploys and supports Watcher, and you can earn more responsibility quickly. As we grow, this role can develop toward leading forward-deployed engineering, solutions architecture, or core product engineering, depending on your interests. KEY RESPONSIBILITIES Deployment and integration engineering (~40%) Own customer deployments end to end: cloud, on-prem, and self-hosted backends, from architecture discussion through production rollout. Build integrations between Watcher and customer environments: coding agent setups (Claude Code, Codex, Cursor), SIEM and security operations tooling, identity and access systems, CI/CD pipelines. Configure and tune monitors, policies, and permissions for each customer's workflows, and validate that monitoring quality holds on their real traffic. Debug issues in environments you don't control, often under time pressure, and drive them to resolution with the product team. Pre-sales and technical evaluation (~30%) Run technical evaluations and POCs with prospects: scope the pilot, deploy Watcher on their agent traffic, and demonstrate concrete value (caught failures, security coverage, developer experience). Serve as the technical counterpart to security and engineering leaders during evaluations: answer architecture and security questions, run demos on the prospect's actual use cases rather than canned examples. Work with our AI Security & Control Engineer on security questionnaires, architecture reviews, and customer pen-test support during procurement. Feed honest signal back into the team about why deals progress or stall technically. White-glove support and product feedback (~30%) Be the named technical contact for key customers. Own their escalations, incident communication, and feature requests. Build customer-specific capabilities where warranted, and drive the "should this be product?" conversation with the Engineering Manager and product engineers so one-off work compounds into the roadmap. Turn deployment experience into leverage: documentation, deployment tooling, and runbooks that make every subsequent deployment faster and less bespoke. Represent the voice of the customer in planning: you will know better than anyone what real security and platform teams need from Watcher. REPRESENTATIVE PROJECTS Land a lighthouse enterprise: Run a POC for a large enterprise with a strict security posture: scope the pilot with their security team, stand up a self-hosted backend inside their infrastructure, integrate with their SIEM, tune monitors on their traffic, and present results that convert the pilot into a production contract. Build a reusable deployment path: After your first several deployments, turn the bespoke steps into a repeatable, documented, partially automated deployment package (infrastructure templates, integration modules, validation checks) that cuts time-to-production for new customers by more than half. Ship a customer-driven capability into the product: Take a recurring customer request (e.g. a custom alert routing scheme or a new agent integration), build it for the customer who needs it, generalize it with the product team, and ship it as a core Watcher feature. Rescue a wobbly account: A customer's monitors are noisy, their engineers are annoyed, and their security lead is questioning the renewal. Diagnose the root causes of their traffic, retune the configuration, fix the underlying issues with the product team, and win back their confidence. JOB REQUIREMENTS Must-haves Strong engineering foundation. 3+ years building and shipping production software. You can work across the stack (Python and TypeScript primarily), read unfamiliar code fast, and are comfortable with cloud infrastructure, networking basics, and deployment tooling. You will regularly build under constraints you don't choose, in environments you don't control. Genuinely good with customers. You communicate clearly with both hands-on engineers and security leadership, you stay calm and constructive when something is on fire, and customers come away trusting you. This is not a tolerance requirement; you should like this part of the job. High agency and ownership. When a customer is blocked, you don't wait for a ticket to be routed. You find the problem, fix it or escalate it with a proposed solution, and follow through until it's resolved. Startup pace. You are excited about a fast-moving environment, comfortable with ambiguity and changing priorities, and willing to grind when it matters, including occasionally at customer-driven hours. Judgment on custom vs. core. You can tell the difference between a request worth building bespoke, a request that should become a product, and a request to push back on, and you can deliver that pushback to a customer gracefully. Strong written communication. Deployment docs, incident updates, and POC reports need to be clear and precise. Comfortable leveraging AI heavily for engineering and customer work, while holding the output to a high standard. Strong nice-to-haves Prior FDE, solutions engineering, or professional services experience, especially at a developer-tools, security, or infrastructure company. Experience deploying software into enterprise environments: on-prem, VPC deployments, SSO/identity integration, security reviews, procurement processes. Familiarity with the enterprise security stack (SIEM, DLP, endpoint tooling) and with how security teams evaluate vendors. Experience with coding agents as a power user or builder. You have used Claude Code, Codex, Cursor, or similar tools heavily, or built agent tooling yourself. Pre-sales exposure: you have run POCs or technical evaluations and know how to demonstrate value on a prospect's terms. Willingness to travel occasionally to customer sites. Explicitly not required Formal AI safety background. We need excellent customer-facing engineers who can learn the AI safety context. Sales experience or quota history. You support deals technically; you don't carry a number. Deep expertise in every technology we use. We care about demonstrated ability to learn fast in unfamiliar environments, which is the core skill of this job. We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. BENEFITS This role offers market competitive salary, equity, and competitive benefits. Salary: San Francisco : $222,000 - $290,000; London : £149,000 - £195,000. We will be looking to meaningfully raise salaries soon. Our engineers effectively have an unlimited token budget. If a better result costs more compute, use it. Flexible work hours and schedule Unlimited vacation Unlimited sick leave Up to 6 months of paid parental leave Comprehensive health, dental and vision insurance Retirement savings with competitive employer matching (e.g. 401(k) for US employees) Lunch, dinner, and snacks are provided for all employees on workdays Paid work trips, including staff retreats, business trips, and relevant conferences A yearly $1,000 (USD) professional development budget Relocation support and visa fees (if applicable) LOGISTICS Time Allocation: Full-time Location: This is an in-person role working out of our London or San Francisco office, with occasional travel to customer sites. We offer flexible working hours and some wfh arrangements. Visa sponsorship: We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route. ABOUT THE TEAM The product team consists of product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here. ABOUT APOLLO RESEARCH The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.  We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here. We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively. Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. HOW TO APPLY Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples. About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic. Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.

Location: United Kingdom; United States; Poland; Bulgaria Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Research Engineer to join the research team at ElevenLabs, focused on deploying and optimizing our frontier AI models in production. The quality of our models only matters if they can be served fast, reliably, and at scale. You will own the systems that turn research breakthroughs into real-time products used by millions. You will thrive in this role if you enjoy: - Deploying state-of-the-art models to production and owning the path from research checkpoint to serving infrastructure. - Optimizing inference performance across the stack, including latency, throughput, and cost, using techniques such as quantization, distillation, KV-cache optimization, batching strategies, and custom kernels. - Building and tuning high-performance serving systems for real-time, streaming workloads where every millisecond matters. - Creating tooling and infrastructure that lets researchers ship new models to production quickly, safely, and with confidence in their performance characteristics. REQUIREMENTS We do not require any formal certifications or degrees. Instead, we are seeking enthusiastic engineers who can showcase solving impressively hard problems with artifacts such as past projects, designs, or GitHub contributions. Ideally, you bring: - Experience deploying and serving ML models in production, ideally for latency-sensitive or real-time applications. - Strong engineering skills in GPU programming and inference optimization (e.g., CUDA, Triton, TensorRT, or serving frameworks such as vLLM or SGLang). - The capacity to autonomously profile, diagnose, and eliminate bottlenecks across the serving stack, from model architecture to kernels to orchestration, and to build the tooling to measure it. LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Tokyo, Japan About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change. This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up. Key responsibilities Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions. Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed. Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route. Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance. Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on. Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training. Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next. Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count. Minimum qualifications Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion. Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions. Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly. Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it. A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it. Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away. Preferred qualifications Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions. Experience with partner incentive or rebate operations, or with a partner program during its launch phase. Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume. How this role works with the team You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: South Africa About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a results-oriented Customer Success Manager to join a growing team. In this role, you will be the primary advocate for clients, ensuring they realize maximum value from solutions while driving long-term loyalty. You will play a critical part in the company’s growth by owning the post-sales relationship, executing sophisticated retention strategies, and securing renewals. This is an ideal opportunity for a proactive professional who thrives on building deep relationships and turning complex challenges into success stories. Key Responsibilities Act as the dedicated point of contact for a portfolio of key accounts, guiding them through the entire customer lifecycle. Develop and execute data-driven retention plans to minimize churn and ensure high levels of customer satisfaction. Manage the end-to-end renewal process, identifying expansion opportunities and ensuring timely contract completions. Conduct regular business reviews to align our solutions with the client’s evolving strategic goals. Monitor customer health metrics and intervene proactively when accounts show signs of risk. Collaborate closely with Sales and Product teams to voice customer feedback and influence the product roadmap. Requirements 3+ years of experience in a Customer Success Management or Account Management role. Proven track record of meeting or exceeding retention, churn reduction, and renewal targets. Strong ability to build rapport with stakeholders at all levels, from end-users to C-suite executives. Analytical mindset with the ability to interpret data to drive customer outcomes. Excellent communication, negotiation, and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Experience working with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, Totango). Background in a high-growth SaaS or technology-driven environment. Experience in leading customer training sessions or webinars. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Sacramento, United States; Elk Grove, United States; Roseville, United States; Folsom, United States; Rancho Cordova, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Cary, United States; Raleigh, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: New York; San Francisco Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Design Manager to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The Design team at Patreon is responsible for the full consumer experience across our creator and fan products. The team spans product design and content design, working across Patreon's core surfaces: memberships, community, live video, and direct sales. Designers here are embedded in cross-functional teams alongside product, engineering, and data, and are expected to drive outcomes, not just deliver assets. At Patreon, design is fundamental to how we build and how we think about the product. This team reflects that: high craft standards, close partnership with product leadership, and a genuine curiosity about how AI can raise the bar for what we ship About the Role As Senior Staff Design Manager, you'll lead a team of 6-7 product designers alongside another senior design manager, and represent the design leadership bench at Patreon. You'll lead by example in the craft, not just through management: staying close to the work in Figma, prototyping, or production code, while partnering across product and engineering to shape the next chapter of design at Patreon. You'll also be a strong external voice for the design team, helping build Patreon's reputation as a place where great designers want to work. What you’ll need: - You've shipped distinctive consumer software where design was central to the product's market position, not just polish on a working thing, across a range of products or surfaces rather than a single hero project - You lead by example in the craft, whether in Figma, prototyping, or production code - You're a proven manager with success across different sizes and shapes of design teams, and you've operated across different configurations (startup, scale, public) rather than running one playbook - You have real AI fluency: you use tools daily and have driven measurable, team-wide transformation in velocity, quality, or scope - You have a track record of building and holding high talent density: top designers choose to work for you and stay, and the people you've hired and developed have gone on to become strong leaders themselves - You're a strategic thought partner across functions, oriented toward shared outcomes rather than territory - You're a strong external voice for your team's work, brand, and craft We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: San Francisco; London We are hiring builders to define how people talk to, show things to, and hear from AI In 2026, we launched Computer, the defining product for the new era of agentic AI. We've scaled beyond the millions of people using Perplexity every day for research, shopping, investing and curiosity into a new paradigm of using AI to transform knowledge into action. The Multimodal team builds the experiences and infrastructure that move AI interaction beyond touch and text — realtime voice, vision, and the platform systems behind them. We own the full path from a user speaking into a device to an answer coming back: the realtime session infrastructure that connects clients to frontier audio models, the backend orchestration that routes, records, and supervises live sessions, and the SDK that powers voice and multimodal experiences across Perplexity's apps. As a backend engineer on Multimodal, you will design and scale the distributed systems that carry live voice sessions in production — and drive entirely new products at the intersection of voice, vision, and agents. WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Design, build, and scale the backend session-worker architecture that powers realtime voice: durable per-session workers, provider routing, and stateful streaming over gRPC. - Own distributed-systems problems end-to-end — session lifecycle, crash recovery, reconnection and replay, multi-region deployment, and graceful degradation under real production load. - Build provider-agnostic streaming protocols from our backend to the Rust SDK that powers voice across every client stack. - Drive new products and initiatives in voice and multimodal AI from problem definition through technical design, implementation, and launch. - Build the orchestration layer that lets live voice models delegate work to tools, agents, and long-running tasks — safely, asynchronously, and at scale. - Partner closely with SDK, client, infrastructure, and model teams; work across the stack when the product demands it, from backend services to client-facing APIs. WHAT WE'RE LOOKING FOR - 4+ years of professional software engineering experience building backend or distributed systems. - Strong experience in Rust, Python, or Go (we work primarily in Rust and Python). - Experience designing and operating production distributed systems: streaming RPC (gRPC or similar), stateful services, message-driven architectures, and failure recovery. - Solid understanding of cloud infrastructure — deploying, scaling, and operating services on AWS or equivalent. - Strong product judgment and the ability to translate user problems into simple, effective technical solutions. - Genuine interest and adoption of AI products and willingness to learn quickly. NICE TO HAVE - Experience with realtime media systems: voice, audio streaming, WebRTC, or low-latency transport. - Full-stack range — comfort building end-to-end, from backend services through client SDKs or web frontends. - Experience integrating LLMs, speech models, or computer vision into production systems. - Experience with agent frameworks, tool-calling architectures, or sandboxed execution environments. - Time spent at a fast-growing startup or on a high-ownership engineering team. OUR MISSION Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating. Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending. Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality. Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways. Repeat. For curious people this is a cycle that never ends.