Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Retail Experience Design Specialist II to help bring the WHOOP brand and product experience to life across physical retail environments. As a member of the Retail team, you will play an active role in the design and development of engaging, functional, and distinctly WHOOP spaces that introduce consumers to our products and create memorable brand experiences.
In this role, you will leverage your architectural training, design expertise, and professional experience to translate creative concepts into thoughtful, executable physical environments. You will take ownership of defined design workstreams and collaborate cross-functionally with Retail, Brand, Creative, Operations, and external partners throughout the design process—from early concepts and spatial planning through design development, documentation, production, and installation.
The ideal candidate has a professional degree in architecture, strong spatial and visual design skills, and experience applying architectural design principles to retail, experiential, or branded environments. You are a proactive and detail-oriented designer who can independently develop and communicate design solutions, navigate ambiguity, incorporate feedback, and balance creative ambition with technical and operational requirements. You thrive in a fast-paced, collaborative environment and are excited to contribute to the evolution of WHOOP's physical retail experience.
RESPONSIBILITIES:
● Design and develop WHOOP retail environments, including stores, shop-in-shops, pop-ups, fixtures, displays, merchandising elements, signage, and other physical brand touchpoints, taking ownership of assigned design deliverables and workstreams.
● Translate WHOOP brand principles and creative concepts into compelling, cohesive spatial experiences that balance aesthetics, functionality, product storytelling, customer journey, and business objectives.
● Independently develop and refine architectural and spatial design concepts through sketches, plans, elevations, 3D models, renderings, material studies, and presentations.
● Lead space planning and layout development for assigned projects, considering customer flow, product interaction, merchandising, accessibility, operational requirements, and site-specific constraints.
● Produce and maintain accurate, detailed design documentation that effectively communicates design intent to internal stakeholders, vendors, fabricators, and other external partners.
● Collaborate with cross-functional teams across Retail, Brand, Creative, and Operations to define project requirements, identify design opportunities, and translate business and customer needs into practical physical design solutions.
● Drive assigned design workstreams through multiple phases of the design process, from concept development and iteration through design development, production, installation, and launch, ensuring quality and consistency throughout.
● Research, evaluate, and recommend materials, finishes, furniture, fixtures, lighting, signage, and other environmental elements that align with WHOOP brand standards, design intent, durability, and budget requirements.
● Contribute to prototype development and design reviews, proactively identifying opportunities for improvement and refining solutions based on feasibility, cost, schedule, fabrication constraints, and customer experience.
● Work directly with vendors, fabricators, and external partners to communicate design requirements, review shop drawings, samples, and prototypes, resolve design-related questions, and ensure final executions align with design intent and WHOOP quality standards.
● Contribute to the development, refinement, and maintenance of retail design standards, guidelines, templates, and documentation that support a consistent and scalable WHOOP experience across locations and formats.
● Identify opportunities to improve design processes, documentation practices, and execution efficiencies, helping the team deliver high-quality retail environments at scale.
● Stay informed on trends and innovations across architecture, retail, experiential design, materials, fabrication, and consumer environments, proactively bringing relevant ideas and inspiration to the team.
● Manage multiple projects and design deliverables simultaneously, independently prioritizing tasks, communicating progress, and maintaining a high level of organization, accuracy, and attention to detail.
● Travel up to 10% domestically and internationally to support site visits, installations, retail openings, vendors, and project partners.
QUALIFICATIONS:
● Professional degree in architecture (M.Arch or BArch) required.
● 2–4 years of professional experience in architecture, retail design, experiential design, environmental design, or a related discipline, with demonstrated experience contributing to projects from concept through execution.
● Portfolio demonstrating strong architectural and design thinking, spatial problem-solving, visual communication, technical development, and an ability to translate concepts into compelling, buildable physical environments.
● Strong understanding of architectural design fundamentals, including space planning, scale, proportion, circulation, materials, detailing, and the integration of functional and operational requirements.
● Proficiency with architectural design and 3D modeling tools, including Rhino; visualization tools, including KeyShot and Enscape; and presentation tools, including Figma. Experience with Adobe Creative Suite, including Photoshop.
● Demonstrated ability to independently develop, refine, and communicate design ideas through sketches, plans, elevations, diagrams, 3D models, renderings, and presentations.
● Strong visual sensibility and understanding of how materials, color, lighting, graphics, product, and architecture work together to create a cohesive and elevated physical experience.
● Experience producing design documentation and coordinating with vendors, fabricators, or external partners to translate design concepts into physical executions.
● Ability to balance creative design intent with practical considerations, including constructibility, cost, timelines, material selection, and operational needs.
● Exceptional attention to detail with a demonstrated ability to deliver accurate, thoughtful, and high-quality design work with increasing independence.
● Strong written and verbal communication skills, with the ability to clearly articulate design ideas, rationale, and recommendations to both creative and non-creative audiences.
● Collaborative mindset with experience working across creative, operational, and technical teams, incorporating feedback, and proactively contributing to problem-solving.
● Strong organizational, project management, and time management skills, with the ability to independently manage multiple priorities, meet deadlines, and communicate project status and risks.
● Self-motivated, resourceful, and comfortable navigating ambiguity, taking initiative, and adapting quickly in a fast-paced environment.
● Passion for architecture, retail and experiential design, consumer experiences, and the intersection of physical space, technology, fitness, and wellness.
● Strong commitment to embracing and leveraging AI tools in day-to-day tasks, identifying opportunities to improve design workflows and efficiency while ensuring AI-assisted work meets the same high-quality standards as personal contributions
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $80,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Ciudad de México, Mexico
Are you a skilled Korean interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Korean and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Korean
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Korean
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
Location: Auckland, Auckland Region, New Zealand
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Auckland, Auckland Region, New Zealand
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Location: Taipei, Taipei City, Taiwan
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Sydney, New South Wales, Australia
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Singapore, Central Region
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Tokyo, Tokyo Metropolis, Japan
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Seoul, Seoul Special City, South Korea
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Location: Bangkok, Thailand
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Jakarta, DKI Jakarta, Indonesia
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms.
Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly.
WHAT YOU'LL DO
You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform.
- IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365.
- Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use.
- IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval.
- Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks.
- Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running.
- Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners.
- Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other.
- Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises.
WHAT YOU HAVE
- 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company.
- Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI.
- Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain.
- Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra.
- Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics.
- Comfort with DNS, TLS and certificate management, and basic enterprise networking.
- You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully.
- Clear written communication. You can explain a change, its risk and its rollback to non-engineers.
BONUS POINTS
- Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune
- Serval or similar IT automation platforms
- SaaS backup and recovery tools for Google Workspace, Slack or M365
- Multi-site office rollouts across regions, including working with local vendors and ISPs
- Experience at a fast-growing company where company headcount grew faster than the IT team
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Content Strategy Lead for Executive Programs, you will own what Anthropic brings to the table when we sit down with senior leaders from our most strategic customers. That covers Executive Briefings, Customer Advisory Boards, Executive Councils, and the other small-room gatherings where a C-level audience meets with our leaders, product teams, and researchers. You will set the content strategy across these programs, build the library of modules and the bench of speakers, and lead the team that keeps our content fresh as our models and products evolve.
This role works cross-functionally with Product & Solutions Marketing, who owns positioning and messaging across industries and products, and customer programs which owns each program's operations, intake, and customer experience. You own the layer in between: turning Anthropic's product, research, and policy story into sessions built for an executive audience, deciding who is best placed to deliver them, and designing interactive formats and demos that work for customers building on the frontier.
The right candidate has a product marketing or narrative background, has built content for C-level customer audiences at an enterprise technology company, and has managed a team.
Key responsibilities
Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers: the themes for the year, the narrative that connects them, and how content differs by program, audience, and purpose.
Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda without starting from scratch. Modules span product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
Keep the library current. Set a refresh cadence tied to model and product launches, retire what is stale, maintain a pipeline of net-new content modules, and make sure nothing in front of a customer executive is out of date.
Identify, recruit, develop and certify speakers from Anthropic's executive, product, research, and go-to-market teams. Maintain the cross-program roster, shape each speaker's session, and prepare them for the room.
Design the experience, not only the presentation. Choose the format that fits the audience and the goal, whether that is a working session, a live demo, a conversation with a researcher, or a peer discussion among customers.
Partner with program leads on agendas for the highest-priority engagements, tailoring modules to the customer's objectives. Set the standards and templates that let every other engagement meet the same bar.
Work with Product & Solutions Marketing, Product, and Research so that executive-level content is ready when a launch happens, not weeks after.
Capture what customers say in these rooms, including themes, objections, and requests. Route it to Product, Research, Marketing, and go-to-market leadership, and use it to improve the content.
Measure what works, including session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
Use Claude to scale the work: build workflows that tailor modules to a customer's industry and priorities so a customized session does not require a rebuild.
Minimum qualifications
Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
Built a content system that other people rely on, such as a module library, a session catalog, or a speaker program, and kept it current through frequent product change.
The technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
Judgment about format: you know when a room needs a presentation, a demo, or a facilitated discussion, and you can design each one.
Experience managing people, including hiring and developing a team.
A high bar for writing. You can draft an executive session narrative yourself and improve one written by someone else.
Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Preferred qualifications
12+ years in product marketing, executive content, or executive customer programs at a B2B technology company. You have owned positioning and messaging for a technical product and know how to adapt it for different audiences.
Experience at a company where the product changes quickly and content has a short shelf life.
Hands-on experience using AI tools to produce or tailor content.
Experience facilitating executive discussions, not only preparing others to lead them.
Worked with customers in regulated industries such as financial services, healthcare, or the public sector.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms.
Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly.
WHAT YOU'LL DO
You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform.
- IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365.
- Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use.
- IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval.
- Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks.
- Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running.
- Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners.
- Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other.
- Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises.
WHAT YOU HAVE
- 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company.
- Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI.
- Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain.
- Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra.
- Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics.
- Comfort with DNS, TLS and certificate management, and basic enterprise networking.
- You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully.
- Clear written communication. You can explain a change, its risk and its rollback to non-engineers.
BONUS POINTS
- Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune
- Serval or similar IT automation platforms
- SaaS backup and recovery tools for Google Workspace, Slack or M365
- Multi-site office rollouts across regions, including working with local vendors and ISPs
- Experience at a fast-growing company where company headcount grew faster than the IT team
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact.
Why Join Us?
At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works.
If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus.
What you'll be doing
We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA.
Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance.
You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness, and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact.
This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization.
Day-to-day in this role you'll:
Menu Growth Analysis (~30%)
Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities.
Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making.
Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives.
Track key metrics including and identify markets or merchant segments requiring additional focus.
Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes.
Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions.
Initiative Execution (~45%)
Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking.
Support the rollout and adoption of EMEA initiatives
Translate initiatives into clear execution plans, timelines, materials and actions for participating markets.
Track progress against agreed targets and proactively identify execution gaps or blockers.
Coordinate follow-ups with local teams and support them in implementing agreed actions.
Measure results, document learnings and recommend improvements together with the Menu Growth Manager.
Help scale successful approaches and best practices across EMEA markets.
Market & Stakeholder Collaboration (~25%)
Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA.
Support markets in understanding menu performance gaps and translating insights into concrete actions.
Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives.
Gather structured market feedback and use it to improve future initiatives.
Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support.
Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort.
Our humble expectations
2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role.
Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations.
Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools.
Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles.
First project management experience, with the ability to independently drive defined initiatives from analysis through execution.
A commercial mindset and curiosity about how merchant and customer behavior translates into business growth.
Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets.
Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus.
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.014
—
€2.517 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Minnesota, Wisconsin, Chicago, Michigan, Indiana, Ohio, and/or Texas
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
We are looking for a curious, hands-on security professional early in their career to join our Detection & Response team as an Incident Response Developer. You’ll report to the Manager of Detection & Response and work closely with senior responders to investigate security incidents, improve our response processes and build automation that helps us scale. You’ll get hands-on experience with real incidents and the mentorship to grow into the craft.
The ideal candidate has a foundation in security fundamentals, some hands-on exposure to investigations or security operations, and real enthusiasm for automating repetitive work. You’re a problem-solver who stays calm when things get busy, asks good questions and wants to learn from experienced teammates.
WHAT YOU'LL DO
- Strengthen our incident response capabilities by building relationships with Engineering teams, writing new playbooks and automating manual steps.
- Own investigations from start to finish: triage, evidence collection, analysis, containment and documentation.
- Act as Incident Commander for low- and medium-severity incidents, and support senior responders on high-severity ones.
- Turn recurring incident types into repeatable workflows (intake, playbook, automation, closure), from the first design through to the tooling behind them.
- Report incident trends and metrics that inform team priorities.
- Work with our Security Engineers to monitor, refine and expand our SIEM and SOAR platforms.
- Work with the HR, Fraud and Privacy teams on investigations into potentially fraudulent and sensitive activity, including insider threats and snooping.
- Participate in an on-call rotation for responding to security incidents, internal questions and operational support.
- Work with the detection engineering team to develop new, high-fidelity detection rules based on incident trends and threat intelligence.
SKILLS YOU BRING
- 3+ years of experience in cybersecurity.
- 1–2+ years of hands-on incident response experience, owning investigations end to end.
- The ability to coordinate responders and stakeholders during an incident, and know when to escalate.
- Experience using a SIEM to turn noise into signal, including writing queries and tuning alerts.
- Proficiency with AI coding tools (Claude Code, Cursor, ChatGPT, etc.) to build and maintain automation. We invest in tooling (automation, Slack bots, AI agents) so responders spend their energy on the decisions that matter.
- A workflow mindset: you can look at a messy, recurring problem and break it into steps that tooling or AI can take on.
- Working knowledge of cloud infrastructure (e.g., AWS, GCP or Azure) and how to investigate within it.
- Discretion and sound judgment when handling sensitive information, such as HR and insider-threat matters.
- Clear, honest and inclusive communication with both internal and external stakeholders.
- Good judgment under pressure, in technical problem solving and in working across teams.
- A strong desire to learn from the team and others. We value making one another successful!
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Manager of Sales Engineering, you’ll combine your People Come First leadership, technical depth, and communication skills to help enterprise merchant partners evaluate and integrate Affirm. You will lead and develop a team of Sales Engineers while actively participating in deals, guiding integration decisions, and building relationships with merchants’ technical and business leaders.
You’ll develop a deep working knowledge of Affirm’s products and integration solutions, participate in and lead technical sales calls, and provide hands-on support when the team needs coverage or additional technical leadership. You’ll also strengthen the team’s ability to build, test, and troubleshoot integrations in sandbox environments, grounding merchant recommendations in practical experience.
Sales Engineers are part of the Partner Engineering team and work closely with Affirm’s Revenue, Engineering, and Product teams. Together, you’ll solve merchant integration challenges, identify product enhancements, and build internal processes that scale.
What you’ll do
Lead, mentor, and grow a team of Sales Engineers, setting clear expectations for technical proficiency, merchant engagement, and performance.
Actively participate in deals alongside your team, supporting live technical discovery, integration discussions, and solution presentations.
Partner with merchant technical and business leaders when an opportunity requires leadership involvement.
Develop and maintain deep working knowledge of Affirm’s products, APIs, and integration options so you can evaluate solutions, explain tradeoffs, and help resolve technical blockers.
Build, test, and troubleshoot integrations in sandbox or simulated merchant environments, and coach the team to develop the same practical capabilities.
Use AI development tools in your own technical work and coach the team to apply them effectively when building prototypes, developing integrations, and testing solutions, with accountability for the quality and correctness of the resulting code.
Collaborate with Engineering, Product, and Revenue to design effective merchant solutions, address integration gaps, and win new business.
Translate merchant requirements and recurring technical challenges into actionable product feedback and improvements to internal processes.
Create a respectful, supportive environment where diverse perspectives contribute to better decisions and team members receive clear feedback and opportunities to grow.
What we look for
Passion and drive to change consumer banking for the better.
BA/BS degree in business or technology.
4–6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role, and 3–4 years of people management experience.
A track record of developing technical talent, setting clear expectations, and holding teams accountable for results.
Demonstrated ability and willingness to stay hands-on while managing a team, including personally leading technical customer conversations and helping advance deals.
Practical experience building, testing, and troubleshooting API-based integrations, with proficiency in at least one programming language.
Strong technical judgment and the ability to translate business requirements into integration recommendations, explain tradeoffs, and identify implementation risks.
Excellent communication skills, with the ability to build credibility with developers, business stakeholders, and senior leaders.
Base Pay Grade
- M
Equity Grade
- 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $225,000 - $287,500
USA On Target Earnings (all other U.S. states) per year: $200,000 - $262,500
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.