Location: Anywhere in Belgium; Anywhere in France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ YOUR MISSION ⭐️
Taking care of our clients is at the heart of our business. Our User Care Experts are on the frontline to answer our members (via chat, email and phone), solve their problems and offer an amazing customer experience.
- Helping our members - Your first mission will be to deal with our members' requests in a meaningful, delightful and timely manner. Your goal is to be transparent, accurate, clear and helpful to our members. After all, we are dealing with a crucial subject — their health — and we are committed to offering them exceptional service.
- Improving Alan - As a User Care Expert, you’ll also have the opportunity to work on projects next to answering our members. The focus of these projects depends on your interest and background. We expect you to help us implement better processes and tools, and to contribute to improving our product. This will involve analysing what you see, identifying areas for improvement and making suggestions on what we can do better.
- Grow and learn - At Alan, we are dedicated to learn as much as we can. It's not every day that you can join a fast-growing company, tackling an obsolete sector by putting the member at the heart of it all. You will become an expert in healthcare and insurance, and help new members of the great healthcare team.
- Pioneering - The 🇧🇪 care team today is still relatively small. However, we have bold ambitions and will grow quickly. You will be involved in building, nurturing and enhancing our care team on a daily basis.
⭐️ JOIN THE 🇧🇪 CARE TEAM ⭐️
You will be a good fit for the role if you:
- Have 2+ years of experience in: a customer-support role; or education; or communication
- Are bilingual English + Dutch
- Have a passion for caring for members, and solving their problems
- Love written communication
- Are comfortable with computers and technology in general
- Have a very empathetic mindset
- Are motivated and entrepreneurial
- Have an enthusiasm for teamwork, learning and teaching
- Bonus points if you know how the Belgian healthcare system works — we will teach you if you don’t. 😉
Everything else you know is a plus! We want our team to be made up of a diversity of experiences and backgrounds.
Do you want to get a glimpse of the team? ⬇️
Watch Elouiza's video or click on the name of Eva https://www.youtube.com/watch?v=ONiDgphIqII or Jules https://www.youtube.com/watch?v=FsBJqd_SsRg to hear their testimonials 👀
Good to know:
- For this opportunity, we are aiming to hire full time and within the A1-B1 level range https://alan.com/en/careers/a/salary-equity.
- Insurance is a regulated profession and requires all agents in contact with the public to pass a basic insurance knowledge test within their first year of exercise (some exemptions apply). This exam is covered by Alan ; reach out to us to know more!
🌍 HOW WE WORK
- Location: You must be legally eligible to work from Belgium or France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
We're looking for a Performance Creative Designer with strong graphic design skills and experience using AI tools to create engaging advertising visuals for our products.
Location: Toronto, ON, Canada
Workplace: OnSite
This role is also advertised in French here https://jobs.ashbyhq.com/alan/6e716efd-c2eb-4dd5-8f4d-c920af9ef555. Both postings refer to the same position.
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🎯 THE ROLE AT A GLANCE
- Location: Toronto, Ontario. 4 days per week in our Toronto office + 1 day remote. You must live in Toronto or be ready to relocate.
- Salary: CA$ 87,000–106,000 per year, plus equity and benefits.
- Languages: Fluent written and spoken English AND French (required).
- Work authorization: You must be legally authorized to work in Canada.
- Channels: Chat and email. No inbound or outbound phone support.
- Hours: Flexible hours on working days (no week-ends)
- Team: You join a small Care team in Canada (4 people), working closely with Operations, Product, Sales and Insurance.
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💙 WHY ALAN
Health can't wait.
Not for symptoms to get worse. Not for a six-month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members (the people covered by Alan), and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
_____________________________________________________________
📅 WHAT YOU WILL DO DAY TO DAY
You will join a team of talented and committed customer support professionals, working closely with Operations, Product, Sales, Insurance, and many other teams. Your mission is two-fold:
1️⃣ Provide timely, transparent, and empowering customer support to Alan members and business clients, by chat and email.
- Answer questions and solve problems, and develop expertise in healthcare systems and Alan's products.
- Help members and business customers get the most value from their coverage.
- Share insights with Product and Operations to improve our products and services.
- Support new company onboardings.
2️⃣ Build the foundations to scale Care operations in Canada and improve the customer experience.
- Work with a high degree of autonomy within a small team.
- Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context, and create new processes from scratch.
- Collaborate with Product, Operations, Sales, and Insurance on strategic initiatives.
- Help shape onboarding and cross-functional improvements.
- Contribute to hiring and, optionally, mentor other Care team members.
_____________________________________________________________
🤖 HOW WE USE AI IN THIS ROLE
AI is part of how the Care team works every day, not an add-on. You will be expected to use it to:
- Structure information and prepare clear, accurate answers faster.
- Speed up repetitive tasks, so you can spend your time on the conversations that need a human.
- Improve the quality of your responses.
- Spot where a process could be simpler or automated, and help us build that improvement.
AI supports you; empathy and judgment stay yours.
_____________________________________________________________
🔍 WHAT WE ARE LOOKING FOR
Must-haves
- 2+ years of work experience.
- Fluent in written and spoken English and French. This is mandatory.
- Based in Toronto or ready to relocate, and comfortable with ~4 days per week in the office.
- Legally authorized to work in Canada.
You also
- Have a genuine passion for helping people and solving their problems.
- Have excellent communication and organizational skills, and can simplify complex topics.
- Are comfortable with technology and multi-channel support, and use AI enthusiastically (see above).
- Show empathy, initiative, adaptability, and sound judgment.
- Are comfortable in a dynamic, fast-growing environment: you adapt quickly, manage multiple priorities independently, and contribute to continuous improvement.
- Bring a constructive, growth-oriented mindset.
- Have experience mentoring or leading others, or are interested in developing these skills.
Nice to have
- Knowledge of the Canadian healthcare system.
- Experience in Operations, Project Management, Product, or Account Management.
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🚧 THIS ROLE MAY NOT BE FOR YOU IF…
- You're looking for a stable, fully defined routine. We are building the Canadian Care operation from scratch, so processes will change.
- You prefer working fully remote. This role is in our Toronto office about four days a week.
- You're looking for a phone-based role. Support is by chat and email.
- You're not fluent in both English and French, or not authorized to work in Canada.
- You'd rather not use AI tools as part of your daily work.
_____________________________________________________________
🎁 PERKS & BENEFITS
- Competitive salary and equity.
- Six weeks of vacation and flexible working hours.
- Comprehensive health insurance, 100% covered by Alan for you and your family.
- Lunch allowance, coffee, and snacks.
- High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones.
- Fully reimbursed TTC monthly pass.
- 4% employer matching through our Group RRSP program.
- Learning and development opportunities.
- Extended parental leave.
_____________________________________________________________
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role matches your experience, interests, or career direction, we would love to hear from you, even if you don't tick every "You also" box above. The must-haves (languages, location, work authorization) are firm.
We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment.
Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Toronto, ON, Canada
Workplace: OnSite
Cette offre est également disponible en anglais ici https://jobs.ashbyhq.com/alan/5c71238c-2b3c-41c6-8ffc-bab9fe4944b3. Les deux annonces concernent le même poste.
_________________________________________________________________
🎯 LE POSTE EN BREF
- Lieu : Toronto, Ontario. 4 jours par semaine dans notre bureau de Toronto + 1 jour en télétravail. Tu dois habiter à Toronto ou être prêt(e) à déménager.
- Rémunération : 87 000–106 000 $ CA par année, plus rémunération en actions et avantages sociaux. Détails. https://alan.com/en/careers/a/salary-equity
- Langues : français ET anglais courants, à l'oral comme à l'écrit (indispensable).
- Autorisation de travail : tu dois être légalement autorisé(e) à travailler au Canada.
- Canaux : clavardage (chat) et courriel. Pas d'appels téléphoniques, entrants ou sortants.
- Horaires : horaires flexibles les jours ouvrables (pas de fins de semaine).
- Équipe : tu rejoins une petite équipe Support au Canada (4 personnes), en lien étroit avec les équipes Opérations, Produit, Ventes et Assurance.
_________________________________________________________________
💙 POURQUOI ALAN
La santé n’attend pas.
Ni que les symptômes s'aggravent. Ni un rendez-vous dans six mois. Ni que le système rattrape son retard. Pourtant, c'est exactement comme cela que fonctionne le système de santé aujourd'hui. Vous attendez, jusqu'à ce que vous ne puissiez plus attendre.
Alan existe pour mettre fin à cette attente.
La santé est un droit universel, et nous pensons que ce droit ne peut devenir une réalité que s'il s'accompagne de prévention. Nous devons cesser de considérer la santé comme quelque chose que l'on répare, et commencer à la voir comme quelque chose que l'on construit, chaque jour. Ce n'est pas seulement une question de volonté. C'est le système de santé lui-même qui doit fonctionner pour tout le monde, de manière durable.
C'est pourquoi nous construisons le nouveau standard de l'assurance prévention. Alan est la première entreprise à intégrer assurance, prévention et soin au sein d'une seule et même expérience utilisateur saluée par tous.
Nous sommes engagés dans une aventure exceptionnelle pour bâtir une entreprise leader à l'échelle mondiale, portée par une culture unique https://alan.com/en/careers. Nous travaillons déjà avec plus de 40 000 entreprises de toutes tailles, accompagnons plus d'un million de membres (les personnes couvertes par Alan) et avons atteint plus de 800 millions d'euros de revenus annuels récurrents (ARR).
Faire de la prévention la nouvelle norme. C'est ce que nous construisons avec notre équipe de plus de 1 000 personnes. Si ce projet te parle, nous recrutons en France, en Espagne, en Belgique, au Canada, et au-delà.
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📅 CE QUE TU FERAS AU QUOTIDIEN
Tu rejoindras une équipe de spécialistes du service client talentueux et engagés, en lien étroit avec les équipes Opérations, Produit, Ventes, Assurance et bien d'autres. Ta mission sera double :
1️⃣ Accompagner les membres d'Alan et les entreprises clientes avec rapidité, clarté et bienveillance, par clavardage et par courriel.
- Répondre aux questions et résoudre les problèmes, tout en développant ton expertise des systèmes de santé et des produits Alan.
- Aider les membres et les entreprises clientes à tirer le meilleur parti de leur couverture.
- Partager tes observations et tes idées avec les équipes Produit et Opérations pour améliorer continuellement nos produits et nos services.
- Participer à l'intégration de nouvelles entreprises clientes.
2️⃣ Construire les fondements pour faire grandir le service client au Canada et améliorer l'expérience client.
- Travailler de manière autonome au sein d'une équipe à taille humaine.
- Adapter au contexte canadien les processus déjà en place dans les équipes Support en France 🇫🇷, en Espagne 🇪🇸 et en Belgique 🇧🇪, et en créer de nouveaux en partant de zéro.
- Collaborer étroitement avec les équipes Produit, Opérations, Ventes et Assurance sur des initiatives stratégiques.
- Contribuer à améliorer l'intégration des entreprises et les initiatives transversales.
- Participer au recrutement et, si tu en as envie, accompagner et mentorer d'autres membres de l'équipe Support.
_________________________________________________________________
🤖 COMMENT NOUS UTILISONS L'IA DANS CE POSTE
L'IA fait partie du quotidien de l'équipe Support, ce n'est pas un ajout. Tu l'utiliseras pour :
- Structurer l'information et préparer plus rapidement des réponses claires et justes.
- Accélérer les tâches répétitives, pour consacrer ton temps aux échanges qui demandent une vraie présence humaine.
- Améliorer la qualité de tes réponses.
- Repérer les processus qui pourraient être plus simples ou automatisés, et nous aider à les améliorer.
L'IA t'appuie; l'empathie et le jugement restent les tiens.
_________________________________________________________________
🔍 LE PROFIL QU'ON RECHERCHE
Indispensable
- Au moins deux ans d'expérience professionnelle.
- Français et anglais courants, à l'oral comme à l'écrit. Cette maîtrise est indispensable pour le poste.
- Résider à Toronto ou être prêt(e) à déménager, et être à l'aise avec une présence au bureau environ 4 jours par semaine.
- Être légalement autorisé(e) à travailler au Canada.
Tu es aussi une personne qui…
- Aime profondément aider les gens et trouver des solutions à leurs problèmes.
- Possède d'excellentes compétences en communication et en organisation, et sait rendre simples et accessibles des sujets parfois complexes.
- Est à l'aise avec la technologie et le support multicanal, et utilise l'IA avec enthousiasme (voir plus haut).
- Fait preuve d'empathie, d'initiative, d'adaptabilité et de discernement.
- Est à l'aise dans un environnement dynamique et en forte croissance, où il faut s'adapter rapidement, gérer plusieurs priorités de manière autonome et contribuer à l'amélioration continue.
- A un esprit constructif, ainsi qu'une vraie envie d'apprendre et de progresser.
- A déjà une expérience en mentorat ou en leadership, ou souhaite développer ces compétences.
Un plus
- Une bonne connaissance du système de santé canadien. Si ce n'est pas encore ton cas, pas d'inquiétude, nous t'aiderons à monter en compétence.
- Une expérience en Opérations, en gestion de projets, en Produit ou en gestion de comptes.
_________________________________________________________________
🚧 CE POSTE N'EST PEUT-ÊTRE PAS POUR TOI SI…
- Tu cherches une routine stable et entièrement définie. Nous construisons l'équipe Support canadienne en partant de zéro : les processus vont évoluer.
- Tu préfères travailler entièrement à distance. Ce poste est basé dans notre bureau de Toronto, environ quatre jours par semaine.
- Tu cherches un poste centré sur le téléphone. Le support se fait par clavardage et par courriel.
- Tu ne parles pas couramment le français et l'anglais, ou tu n'es pas autorisé(e) à travailler au Canada.
- Tu préfères ne pas utiliser d'outils d'IA dans ton travail quotidien.
_________________________________________________________________
🎁 AVANTAGES SOCIAUX
Chez Alan, tu bénéficieras notamment de :
- Un salaire compétitif et une rémunération en actions.
- Six semaines de vacances et des horaires flexibles.
- Une assurance santé complète, prise en charge à 100 % par Alan pour toi et ta famille.
- Une allocation-repas, ainsi que du café et des collations.
- Un équipement de qualité, notamment un MacBook Air et un casque Bose à réduction de bruit.
- Le remboursement intégral de ton abonnement mensuel à la TTC.
- Une contribution de l'employeur équivalente à 4 % dans le cadre de notre programme de REER collectif.
- Des possibilités de formation et de développement.
- Un congé parental prolongé pour tous les nouveaux parents.
_________________________________________________________________
⚙️ À RETENIR : ON RECRUTE DES PERSONNES, PAS DES CASES À COCHER
Si ce poste correspond à ton expérience, à tes centres d'intérêt ou à la direction que tu souhaites donner à ta carrière, on sera ravis de lire ta candidature, même si tu ne coches pas toutes les cases de la section « Tu es aussi une personne qui… ». Les critères indispensables (langues, lieu, autorisation de travail) restent non négociables.
On veut construire une équipe qui reflète la diversité des expériences et des parcours. Alan s'engage à proposer un processus de recrutement accessible à toutes et tous.
Pour en savoir plus, consulte les pages À propos d'Alan https://alan.com/about et Carrières https://alan.com/careers, ainsi que notre page Medium https://medium.com/alan, notre blogue https://blog.alan.com/ et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Germany; Bosnia; Norway; Estonia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Austria; Finland; Montenegro; Slovakia; Ireland; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; Ukraine; Sweden
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
We're looking for seasoned Product Designers who thrive in ambiguity and challenging problem spaces.
n8n is a powerful, flexible technical tool, which means the problems you tackle as a designer are complex. Your design decisions must account for diverse user workflows, technical constraints, and how changes impact the entire platform. To thrive here, you will need to love talking to users, understanding technology, and reducing complexity and scope.
You'll be embedded in a product squad alongside a product manager and around three to five engineers, owning the user experience for your area end to end. Our design team is small but growing, so you'll shape the craft bar and the culture, not inherit them.
We're hiring designers across the following teams:
- Enterprise (two roles - Governance & Observability, and Licence & Billing): You've worked on technical B2B platforms. You've designed for scale, governance, and collaboration across teams, including permissions, environments, observability, and failure modes included and you're comfortable making deeply complex systems feel coherent and simple.
- Adore - Adoption & Retention: You have exceptional product sense and can connect disparate elements into a coherent whole. You'll take something complex, with many moving parts, and make it make sense - shaping what the visual layer of n8n becomes next. Experience with data visualisation is welcome; deep technical expertise isn't required.
- n8n Labs: As a Product Designer, you'll own discovery end-to-end, spotting the riskiest assumptions, running the research, and turning findings into decisions without waiting on a brief. You move fast, cut scope without losing what matters, and you're hands-on enough to build and ship your own prototypes, including using AI tools to get there quicker. You've got product and business judgment, not just craft; you can spot an opportunity and make the case for it. Founder or co-founder experience is a helpful signal but not a requirement.
Team assignment is confirmed at the offer stage and may be subject to change as the team structure evolves.
🎯 Regardless of the team, your main goal will be to lead end-to-end product design on complex workflows that elevate n8n's user experience, ship measurable outcomes, and raise the quality bar across our platform. To do so, here are your responsibilities:
End-to-end product design
- Lead the full design process for your team, from discovery to polished delivery, collaborating closely with PMs and engineers.
- Consistently ship high-quality, visually cohesive designs that improve the overall UX at every release.
- Work effectively on complex features and understand the underlying technology.
- Take ownership of complex, multi-faceted problems and drive them to completion with initiative and autonomy.
Research, feedback, and UX quality
- Own the direction of research for your team, decide when it's needed, choose the right methodology, and take the initiative without waiting to be told.
- Champion the user by running interviews, usability tests, and research to inform critical product and business decisions.
- Master the feedback loop by gathering, synthesizing, and acting on input while giving actionable critique to elevate teammates' work.
- Balance speed and quality in an MVP-driven environment, navigating ambiguity while maintaining a high bar.
Systems thinking and platform coherence
- Design in systems, integrating solutions into the broader n8n platform and safeguarding the product's big picture.
- Account for edge cases, constraints, and interaction details so users never end up in impossible states.
- Collaborate across teams and designers to ensure consistency and quality across shared patterns and components.
Strategy, impact, and innovation
- Shape team strategy by influencing planning, prioritization, and scope with a strong design perspective tied to KPIs.
- Explore and adopt AI and automation tools to push the boundaries of design practice and AI-powered workflows.
Senior or Staff?
We're open at both levels, and we'll calibrate with you during the process. At Senior, you own your squad's design end-to-end and ship work that raises the bar for your area. At Staff, you do that, and your influence reaches beyond your own squad - you shape patterns other designers build on, and you take on the problems that span teams. Both are hands-on: this is not a step away from the craft.
REQUIREMENTS
Must-haves
- 🎨 Product design excellence: You're proficient across product design, UX, UI, and qualitative research, delivering polished, detail-oriented work.
- 🧠 Technical mindset: You collaborate effectively with engineers and understand how software is built, including common web technologies. You don't need to write code, but you do need genuine curiosity about what's happening underneath - APIs, webhooks, data structures and how workflows actually execute.
- 🧭 Ownership & delivery: You've shipped end-to-end features in smaller teams or startups and can drive complex problems to measurable outcomes.
- ⚡ Fast, focused execution: You operate at high speed in an MVP-driven environment, balancing quality and velocity amid ambiguity.
- 📈 Outcome orientation: You use research and metrics to inform decisions and consistently deliver solutions that enable team KPIs.
- 🤝 Feedback & collaboration: You're open and non-defensive in critique and provide actionable feedback that raises the team's bar.
- 🧪 Curiosity for AI: You're enthusiastic about AI and innovation, actively exploring new tools and approaches to advance the craft.
- 📅 Experience level: You have 5+ years in product design with demonstrable impact on shipped products.
Nice-to-haves
- 💻 Front-end fluency: You can prototype using HTML/CSS/JavaScript, with or without AI coding tools, and can collaborate effectively with engineers on the result.
- 🧩 AI & automation domain: You've designed AI or automation products; familiarity with n8n is a plus.
- 🔁 Process improvement: You proactively refine team rituals and workflows to increase effectiveness.
- 📚 Continuous growth: You invest in your craft and are motivated by creating tangible product and company impact.
- 🔎 Discovery frameworks: You know methodologies like Continuous Discovery or Shape Up.
- 📊 Data-informed design: You're comfortable with metrics, A/B testing, or SQL to guide decisions.
- 🚀 Entrepreneurial drive: You've built startups or side projects that show initiative and creative problem-solving.
Why join us?
At n8n, your work won't disappear into a slide deck. You'll lead high-impact design across core product surfaces, shaping AI-powered workflows, enterprise governance and billing, and how people discover and adopt n8n, from discovery to delivery. You'll join a fast-growing, Europe remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community.
Sound like a challenge you're excited to take on?
Apply now and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Berlin Office; Netherlands; Portugal; Germany; Austria; Lithuania; Ireland; Denmark; Belgium; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion.
You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI.
You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base.
Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention.
WHAT YOU’LL BE DOING
- Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes
- Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges
- Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions
- Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment
- Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact
- Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth
- Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities
REQUIREMENTS
🤝 Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end.
💻 Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture, and know when to escalate.
💼 Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes.
📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives.
🧭 Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through.
🗣 Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships.
🤝 Cross-functional collaboration: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey.
🌱 Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales.
🤖 Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization.
NICE-TO-HAVES
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.”
🎓 Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar.
🧩 Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£41,300-52,250 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our VAIB team⭐
Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind.
🔑You’ll play a key role by...
As External Partnerships & Engagement Manager, you will strategically manage a portfolio of VAIB partnerships that bring vital specialist expertise and enhanced support to Monzo's most vulnerable customers. You will proactively identify new partnership opportunities while leveraging data and customer feedback to continuously monitor and maximize the value of your existing relationships. Ultimately, you will collaborate with cross-functional teams to translate this external insight and lived experience into tangible, practical improvements across our products, services, and customer journeys.
Manage Partnership Lifecycles:
Own the end-to-end portfolio of VAIB external partnerships, from identifying strategic opportunities to onboarding, ongoing relationship management, and appropriate exits.
Drive Data-Led Impact:
Continuously evaluate partnership performance using data and operational feedback, clearly reporting successes and confidently acting to strengthen or stop underperforming relationships.
Oversee Governance and Risk:
Partner with Supplier Operations to conduct robust due diligence, ensuring all external relationships strictly adhere to Monzo’s risk, governance, and regulatory expectations.
Translate Insights into Action:
Leverage specialist partner knowledge to identify opportunities and drive tangible improvements across vulnerable customer journeys, products, and support strategies.
Lead Lived-Experience Research:
Own the Signposting Standard and collaborate with the Research team to capture lived experiences, turning best-practice insights into clear cross-functional recommendations.
Deliver Community Engagement:
Plan external awareness campaigns, host expert listening sessions, and collaborate with Public Policy and Communications to amplify Monzo's impact and support media activity.
🤩 We’d love to hear from you if…
You have a deep understanding of VAIB principles and the barriers vulnerable customers face, driven by a strong commitment to improving customer outcomes through meaningful external collaboration.
You have proven experience managing external relationships, going beyond relationship-building to set clear objectives, build trust, and hold both internal and external stakeholders accountable for delivering measurable benefits.
You have experience evaluating partnership effectiveness using data and customer feedback, and are highly skilled at translating external expertise and lived experiences into practical, actionable recommendations for teams across Monzo.
You have a strong grasp of due diligence and risk management, ensuring all external partnerships are supported by rigorous governance and robust, accurate documentation.
You are a highly organised problem-solver capable of managing multiple competing priorities, confidently navigating challenging stakeholder conversations, and proactively course-correcting when partnerships fail to deliver their intended value.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £41,300-52,250 ➕Incentive Awards tied to your performance.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people.
You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across
GitLab.com
, self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams.
What you'll do
Develop secure, well-tested, performant features and improvements using Ruby and GraphQL.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified.
Build on the primitives Gitaly provides and work closely with the Gitaly team.
Triage and fix bugs and support requests for the features the team owns.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience contributing to user-facing workflows and maintaining their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
About the team
Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves
GitLab.com
, self-managed instances, and GitLab Dedicated.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote; Armenia; Serbia; Kazakhstan; Georgia; European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
About the role:
You'll build the microservices behind Salmon's core banking products — reliable, scalable systems supporting how millions of Filipinos manage their money.
What you'll do:
- Build scalable microservices in the JVM environment using Spring Boot, within the Core Banking Development Team.
- Work in an event-driven architecture grounded in domain-driven design (DDD) and eventual consistency.
- Collaborate across engineering to develop and scale Salmon's core banking and partner platforms.
What you'll own:
- Build and maintain reliable, scalable microservices in the JVM environment using Spring Boot.
- Design event-driven services applying domain-driven design (DDD) principles and eventual consistency.
- Build and maintain APIs and services that support core banking products.
- Contribute to internal SDKs and frameworks that streamline how teams build on shared services.
- Integrate with partner platforms and external services at scale.
- Support the development and scaling of banking and partner platforms as Salmon grows.
What makes you a strong fit:
- 3+ years of software development experience in the JVM environment, with strong Java skills (Kotlin is a plus).
- Experience using Spring Boot in a microservices environment.
- Experience working in an agile setup with continuous deployment and delivery.
- Solid understanding of event-driven architecture, domain-driven design, and eventual consistency.
- Experience with containerization and orchestration — Docker and Kubernetes preferred — in a cloud environment (AWS preferred).
- A collaborative mindset and willingness to share knowledge across the team.
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Remote; Armenia; Serbia; Kazakhstan; Georgia; European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
About the role:
You'll design, build, and scale the core banking and partner platforms behind Salmon's products — the APIs, integrations, and shared components other engineering teams build on.
What you'll do:
- Work on high-load, mission-critical systems where reliability directly affects live banking and lending products.
- Build on a modern JVM stack — Kotlin, Ktor, jOOQ, coroutines, Arrow — running in Docker and Kubernetes on AWS.
- Influence architectural decisions on shared platform components used across the company.
What you'll own:
- Design and evolve banking APIs for mobile applications and internal and external services.
- Build scalable backend services in Kotlin and modern JVM technologies.
- Develop public APIs, internal SDKs, and shared platform components other teams depend on.
- Implement high-performance integrations with partners and third-party systems.
- Contribute to the architecture, scalability, and reliability of the core banking and partner platforms.
What makes you a strong fit:
- 5+ years in the JVM ecosystem, with strong expertise in Kotlin or Java.
- Deep understanding of concurrency and asynchronous programming.
- Experience designing systems with clean architectures — DDD and event-driven approaches.
- Solid knowledge of distributed systems and their trade-offs.
- Hands-on experience with Docker and Kubernetes, preferably in an AWS environment.
- Readiness to work primarily in Kotlin.
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year.
- Fully remote work with core collaboration hours from 13:00 to 7:00 PM Manila time (UTC+8).
- Company-provided tools and equipment.
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits.
- Access to an internal mental health support specialist.
- 22 vacation days, Philippine public holidays, and 15 sick days.
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications.
- Company-sponsored trips to Manila to meet and work with your team in person.
- High-performing teams can earn a dedicated beach house week in Southeast Asia.
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Sri Lanka
Workplace: fully
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
About the Role
We are looking for an experienced and motivated Team Lead to manage a Bookkeeping team.
You will be responsible for overseeing daily reconciliation operations, ensuring tasks are completed accurately, efficiently and within agreed timelines. Working closely with the Accounting Operations management team, you will focus on driving productivity, maintaining quality standards, supporting team development and identifying opportunities to improve existing processes.
As our operations continue to grow, you will play an important role in building a high-performing team and supporting the continued development of our bookkeeping function in Sri Lanka.
What You'll Do
Lead and manage a team of bookkeepers, providing daily guidance, support and coaching to ensure consistent performance.
Oversee daily reconciliation workflows, ensuring tasks are completed accurately, efficiently and within agreed service levels.
Monitor individual and team productivity, identify areas of underperformance and implement improvement actions to achieve operational targets.
Manage daily workload distribution and task allocation, ensuring resources are utilised effectively and work progresses without unnecessary delays.
Monitor reconciliation backlogs, identify bottlenecks and take proactive action to ensure outstanding tasks are resolved within agreed timelines.
Track key operational KPIs, including productivity, turnaround times, quality and backlog levels, providing regular performance updates and actionable insights to management.
Conduct performance reviews, provide constructive feedback and support individual development plans to help team members improve and progress.
Resolve day-to-day operational challenges, escalating complex or recurring issues to management with proposed solutions.
Identify potential delays, capacity constraints and workflow issues, taking corrective action or escalating risks where necessary.
Maintain high standards of bookkeeping accuracy, identifying recurring errors and working with the team to reduce discrepancies and rework.
Support the recruitment, onboarding and training of new team members, ensuring they are equipped to perform effectively.
Identify opportunities to simplify workflows, improve existing processes and increase operational efficiency.
Support the implementation and adoption of automation, AI-driven tools and new bookkeeping technologies, providing feedback to management and Product teams.
Collaborate with Client-Facing Bookkeeping and Accounting teams to resolve reconciliation-related issues and ensure smooth handovers.
Ensure the team consistently follows internal policies, Standard Operating Procedures (SOPs) and established quality standards.
Who You Are
Bachelor's degree in Accounting, Finance or a related field. Professional qualifications such as ACCA, CIMA or CA Sri Lanka would be advantageous.
At least 3 - 5 years of experience in bookkeeping or accounting operations, with a minimum of 1 year of experience in a team leadership or supervisory role preferred.
Strong understanding of bookkeeping principles, bank reconciliations, transaction categorisation and accounting discrepancies.
Experience using cloud accounting software.
Strong organisational and time-management skills, with the ability to manage competing priorities and meet operational deadlines.
Analytical and comfortable working with performance data, operational dashboards and KPIs to identify areas for improvement.
Strong communication and interpersonal skills, with the ability to coach, motivate and support team members.
A proactive, solutions-focused mindset with an interest in improving processes, increasing productivity and adopting new technologies.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£51,200-64,700 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our VAIB team⭐
Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind.
🔑You’ll play a key role by…
As VAIB Strategy Manager at Monzo, you will lead and develop a high-performing team of Strategy Analysts dedicated to improving vulnerability, accessibility, inclusion, and bereavement outcomes. You will act as the bridge between overarching strategy and execution, translating business priorities into data-driven programs that deliver exceptional customer experiences. By collaborating closely with cross-functional stakeholders, you will ensure VAIB considerations are deeply embedded into all products and services while maintaining strict regulatory compliance and governance. Ultimately, you will balance empathetic people leadership with rigorous operational discipline to continuously identify emerging opportunities and drive meaningful change for our customers.
Lead and Develop Talent:
Coach and build a high-performing, engaged team of Strategy Analysts, driving recruitment, knowledge-sharing, and a culture of accountability that aligns with Monzo’s core values.
Drive Strategy and Delivery:
Translate VAIB priorities into clear, actionable projects and oversee the implementation of customer-centric treatment strategies, expertly balancing team capacity with strategic and regulatory demands.
Leverage Data for Improvement:
Monitor customer journeys and performance metrics, utilizing both quantitative and qualitative insights to identify emerging trends, resolve gaps, and make evidence-led recommendations with Strategy Leads.
Champion Cross-Functional Collaboration:
Partner seamlessly across Operations, Product, Risk, Data, and Engineering to ensure VAIB considerations are deeply embedded into wider business initiatives and customer touchpoints.
Manage Risk and Governance:
Work closely with Risk and Compliance partners to design, document, and operate robust controls, ensuring all team activities strictly adhere to internal governance and external regulatory expectations.
Resolve Complex Escalations:
Act as the primary escalation point for complex customer, operational, or regulatory issues, guiding the team through ambiguity to reach appropriate and proportionate outcomes.
Lead Through Change:
Own and cascade crucial business communications and leadership updates, effectively supporting stakeholders through process changes while identifying emerging opportunities for continuous improvement.
🤩 We’d love to hear from you if…
You have deep subject matter expertise in vulnerability, accessibility, inclusion, and bereavement (VAIB), applying key legal and industry standards (e.g., Consumer Duty, Equality Act, WCAG) to proactively reduce barriers and champion exceptional customer outcomes.
You are a values-driven leader with a proven track record of building motivated, high-performing teams through coaching, clear feedback, and a strong commitment to continuous professional development for both yourself and your team.
You are highly organised and adaptable, with the ability to manage competing priorities, allocate team capacity, and translate strategic goals into structured programs of work that are successfully delivered and monitored.
You can interpret customer insights and operational data to make evidence-based recommendations and sound decisions, particularly when navigating complex or ambiguous regulatory and operational challenges.
You have a strong grasp of risk, governance, and control environments, paired with excellent communication skills to influence stakeholders, manage formal actions, and confidently guide your team through organisational change.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £51,200-64,700 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Intellias
Meet your recruiter
Elena Dimitrova
elena.dimitrova@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Engineer
Senior
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
We are hiring a Senior Data Engineer to join an Intellias delivery team on a large-scale enterprise data platform migration programme for a financial services client. This is a hands-on senior role. You will write production code every week, own architectural decisions on your workstream, and mentor a paired mid-level engineer.
What project we have for you
Our client is an independent, active global asset manager with over R3 trillion in assets under management. They are executing a firm-wide data strategy to govern, manage and engineer data as a product across more than 70 business-owned sub-domains.
As part of this, they are migrating to Databricks as the foundational layer of their Enterprise Data Platform, adopting a lakehouse architecture built on open formats, declarative pipelines and Unity Catalog.
What you will do
Perform the end-to-end delivery of one or more priority data domains on Azure Databricks.
Design and build medallion (Bronze / Silver / Gold) pipelines using Lakeflow Declarative Pipelines, Auto Loader, Structured Streaming and Delta Lake with Liquid Clustering.
Register curated data products in Unity Catalog with the correct tags, masks, row filters, lineage and access policies.
Implement data quality gates at the Silver-to-Gold boundary, and refine rules with domain stewards.
Package and deploy work using Databricks Asset Bundles through Azure DevOps CI/CD
Write automated tests and documentation
Work at AI-as-Collaborator level today with a path to AI-as-Orchestrator, using Claude Code, Databricks Assistant, GitHub Copilot and MCP-connected agent tooling to accelerate the recurring parts of pipeline build, test and deploy.
What you need for this
6+ years of data engineering experience, with at least the last three years on Databricks in production.
Deep hands-on experience with medallion / Lakehouse architecture, Delta Lake, Unity Catalog, Lakeflow Declarative Pipelines and Databricks Asset Bundles.
Strong python, PySpark and SQL, comfortable diagnosing performance issues on large workloads through Spark UI and Photon.
Real production experience with streaming ingestion (Kafka Structured Streaming, Auto Loader) and CDC patterns.
Experience implementing data quality at scale (Great Expectations or equivalent), plus lineage, cataloguing and access control.
CI/CD on data platforms through Azure DevOps or GitHub Actions, with infrastructure as code (Terraform or equivalent).
Fluent working English.
Nice to have
Active Databricks certifications
Prior exposure to investment management platforms, asset management operations data, market data feeds from major providers
CDMP DAMA certification or equivalent data governance credential.
Experience applying agentic engineering tooling to production data engineering (not just personal productivity), including MCP-connected Databricks or cloud servers.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Databricks
Location: Intellias
Meet your recruiter
Viktoriia Borsuk
viktoriia.borsuk@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
DevOps Engineer (AWS)
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
The DevOps engineer is responsible for carrying out day to day applicative infrastructure management supporting production activities.
Responsibilities:
24/7 support of production Infrastructure services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems.
Collaborate with cross-functional teams to implement DevOps practices that streamline software delivery and infrastructure management.
Build, maintain, and scale automated deployment pipelines for various applications, ensuring efficient and error-free code deployments.
Monitor and optimize system performance, reliability, and security in both production and development environments.
Troubleshoot and resolve infrastructure issues, implementing proactive measures to prevent future occurrences.
Develop and maintain scripts and tools to automate repetitive tasks, enhancing efficiency and reducing errors.
Manage containerization and orchestration technologies (e.g., Docker, Kubernetes) for seamless application deployment and scaling.
Work closely with development teams to integrate continuous integration/continuous deployment (CI/CD) practices and facilitate automated testing.
Participate in on-call rotations and provide timely incident response and resolution.
What you need for this
Critical Experience:
Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
3+ years of experience as a DevOps Engineer or in a similar role.
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Familiarity with DBA tasks of PostgreSQL, HBase, or Couchbase databases
Solid understanding of CI/CD concepts and tools (e.g., Jenkins, GitLab CI/CD).
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Will be a plus:
Familiarity with Business Support System (BSS).
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AWS
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
We are looking for a dedicated and versatile Copywriter to join the Financial Times' Brand and Partnerships team, creating compelling, creative and persuasive marketing copy that brings the FT brand to life across a wide range of channels and audiences.
Reporting to the Senior Marketing Copywriter, you will work closely with colleagues across global communications, commercial marketing, design, creative and editorial teams to deliver impactful campaigns and messaging that strengthen the FT's reputation and encourage audiences to engage with our journalism.
From conceptual advertising campaigns, podcast and video scripts to digital ads, direct response emails, event marketing, speeches, white papers and social media, you'll have the opportunity to work on a diverse range of creative projects. You'll also help promote the FT's brand platform to both internal and external audiences, ensuring our distinctive tone of voice is reflected consistently in everything we do.
This is an opportunity to join a fast-paced, collaborative and ambitious team at the heart of a global news organisation. We're looking for someone who combines exceptional writing skills with critical thinking, creative flair and a genuine passion for news, brands and digital media.
Key responsibilities
Create high-quality, engaging and persuasive copy for a wide range of marketing campaigns, channels and audiences, including both B2B and B2C communications.
Work collaboratively with the Senior Marketing Copywriter, brand and creative teams, external agencies and internal collaborators to develop compelling creative concepts and messaging.
Champion and protect the FT's brand identity and tone of voice, ensuring consistent and impactful communications that strengthen our reputation as a trusted source of global journalism.
Write and adapt copy across multiple formats, including conceptual advertising, digital campaigns, emails, social media, podcast and video scripts, speeches, events and longer-form content.
Manage copywriting briefs from across the business, identifying the right approach for each audience and channel while balancing multiple projects and deadlines.
Review, edit and refine AI-generated copy, applying creative judgement to ensure accuracy, quality, originality and alignment with the FT's brand standards.
Ensure messaging is consistent, complementary and aligned with FT brand guidelines across all marketing activities.
Support the wider brand, marketing and business teams in developing communications that build awareness, encourage engagement and attract new subscribers.
Required skills and experience
A qualification in English, marketing, advertising, journalism or a related field.
At least two years' professional copywriting experience in advertising, marketing, media or a related field.
Exceptional writing skills, with demonstrable experience creating engaging and effective copy across a variety of channels, including print, digital, audio and speeches.
Experience writing for both consumer and business audiences, with the ability to adapt tone, style and messaging to suit different needs.
Strong creative and conceptual thinking, with the ability to interpret and challenge briefs and translate ideas into compelling copy.
Experience collaborating with designers, planners, product and technology teams to deliver effective creative communications.
Proficiency in using AI tools, alongside strong editorial judgement and the ability to review, edit and rewrite AI-generated content.
Excellent organisational skills, attention to detail and the ability to handle priorities and work in a timely manner.
Experience working with senior collaborators and building effective relationships across teams.
A strong interest in journalism, current affairs, communications and digital media.
A proactive, adaptable and collaborative approach, with the confidence to work across different teams and levels of seniority.
Sound strategic judgement, creative curiosity and a commitment to producing consistently high-quality work, whether for a digital banner or a major brand campaign.
Desirable
Experience developing creative concepts for integrated, multi-channel marketing campaigns.
Experience creating copy for brand platforms and maintaining a consistent tone of voice across different audiences and formats.
A passion for brand storytelling and an understanding of how creative communications can build reputation, engagement and loyalty.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet?
Join our Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Ukraine; Armenia; Azerbaijan; Georgia; Tajikistan; Kazakhstan
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a
.NET MAUI Developer (Part-Time)
to join our team and provide exceptional customer support.
Responsibilities
Review the existing codebase, dependencies, and build configurations.
Upgrade the application from .NET MAUI 8 to .NET MAUI 10.
Resolve build and runtime issues on Android and iOS.
Identify and address compatibility issues in NuGet packages, native integrations, and platform-specific code.
Collaborate with QA to investigate regression results and reproduce defects introduced or exposed by the upgrade.
Estimate and implement approved fixes required for release readiness.
Document migration changes, unresolved issues, technical risks, and release prerequisites.
Support the migration of an additional mobile application if approved.
Requirements
Strong commercial experience with C# and .NET MAUI.
Proven hands-on experience upgrading existing production applications between major .NET/MAUI versions.
Experience building and debugging MAUI applications for both Android and iOS.
Ability to troubleshoot dependency conflicts, build failures, runtime crashes, and platform-specific regressions.
Experience with mobile application signing, packaging, and release preparation.
Ability to assess an unfamiliar codebase, identify technical risks, and provide realistic estimates based on code review.
Ability to work independently and communicate findings clearly, including the distinction between a successful build and a release-ready application.
English level: B2 (Upper-Intermediate) or higher.
Nice to have
Experience migrating applications from .NET MAUI 8 to .NET MAUI 10.
Experience maintaining applications previously migrated from Xamarin.Forms.
Familiarity with Azure DevOps and mobile CI/CD pipelines.
Experience with App Store and Google Play submissions.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£41,300-52,250 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our VAIB team⭐
Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind.
🔑You’ll play a key role by...
As VAIB Strategy Analyst, you will play a critical role in fulfilling Monzo's mission to make money work for everyone by driving meaningful improvements for customers requiring additional support. Working collaboratively, you will leverage data, customer insights, and operational expertise to seamlessly embed vulnerability, accessibility, inclusion, and bereavement considerations into product and service design. You will take proactive ownership of complex strategic projects and use independent judgement to navigate ambiguous escalations, shape treatment strategies, and identify emerging risks. Ultimately, you will ensure that changes deliver equitable customer outcomes while maintaining strong standards of risk management, governance, and regulatory compliance.
Lead Strategic Delivery:
Take ownership of complex VAIB workstreams, translating strategic priorities into clear delivery plans and driving improvements that balance customer needs, regulatory expectations, and operational goals.
Drive Data-Led Improvements:
Analyze quantitative data, customer feedback, and operational insights to identify systemic barriers, proactively monitor outcomes, and develop evidence-based recommendations for strategic change.
Champion Cross-Functional Collaboration:
Partner seamlessly across Product, Engineering, and Operations to build VAIB awareness, influence decision-making, and embed inclusive considerations into the design of customer journeys and internal processes.
Navigate Complex Escalations:
Act as the escalation point for complex, ambiguous customer or operational issues, applying strong independent judgement to recommend proportionate solutions when clear policy guidance is unavailable.
Own Governance and Risk:
Manage control requirements for all strategic changes, ensuring work is rigorously assessed, documented, and governed to support informed decision-making and mitigate regulatory risk.
Coach and Build Capability:
Strengthen the wider VAIB team by proactively sharing specialist knowledge, mentoring less experienced colleagues, and elevating overall analytical and strategic ways of working.
🤩 We’d love to hear from you if…
You have deep subject matter expertise in VAIB and relevant legal frameworks (e.g., Consumer Duty, Equality Act, WCAG), applying this knowledge to identify systemic barriers and proactively recommend improvements to products and customer journeys. VAIB experience is preferable but we'd also love to hear from you if you have any other regulatory background.
You have a proven ability to independently manage and deliver complex strategic initiatives, utilising quantitative data, customer insights, and operational feedback to investigate ambiguous challenges, resolve blockers, and implement practical solutions.
You have a strong grasp of risk, governance, and assurance, paired with excellent decision-making skills to confidently navigate ambiguity, appropriately mitigate risks, and ensure complex decisions are effectively balanced and documented.
You are highly skilled in stakeholder management and communication, with the ability to clearly convey sensitive information, constructively challenge existing approaches, and drive alignment across Operations, Product, Risk, Data, and Engineering.
You are committed to delivering exceptional outcomes for vulnerable customers, coupled with a dedication to sharing expertise and coaching colleagues to build the overall capability and confidence of the wider team.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £41,300-52,250 ➕Incentive Awards tied to your performance.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
ОфисToronto, ON, Canada; You must live in Toronto or be ready to relocate
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