Location: Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Ruse, Bulgaria; Pleven, Bulgaria; Stara Zagora, Bulgaria; Shumen, Bulgaria
Workplace: fully
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit
German
speaking
Customer Service Advisor
to join their team in Bulgaria.
Position:
Customer Service Advisor
Location: remote, Bulgaria (after initial one week training in Varna office)
Employment type: Full-time
Remuneration: Base salary + bonuses.
DUTIES AND RESPONSIBILITIES:
Provide professional customer service to German-speaking customers via voice and email
Handle customer enquiries and resolve technical and billing-related issues
Record all customer interactions accurately in the relevant systems
Manage product complaints and collect all necessary information for resolution
Ensure customer issues are handled efficiently and within the required processes
Escalate product safety or regulatory concerns through the defined channels
Follow established quality standards, consumer safety requirements and GDPR procedures
Maintain up-to-date knowledge of products and services
Act as a professional brand ambassador during customer interactions
Identify and include appropriate sales and cross-sell opportunities during customer interactions
Share recurring customer issues and insights to support continuous improvement.
REQUIREMENTS:
German language proficiency at C1 level and English language proficiency at B1 level
Previous customer service experience is preferred but not required
Customer service, technical support or call centre experience is an advantage
Strong communication and problem-solving skills
Ability to handle complaints professionally
Good troubleshooting skills and technical understanding
Comfortable working with customer service systems and processes
Strong attention to detail when documenting customer interactions
Ability to work independently and follow established procedures
EU citizenship or appropriate eligibility to work in Bulgaria.
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach career full potential
Performance bonus
Sales bonus with no monthly limit
Signing bonus
Monthly meal allowance depending on days worked
Health insurance through Generali
Multisport and/or Coolfit cards
Access to a learning platform
Remote working model after onboarding requirements
Relocation support for eligible EU candidates
Monthly accommodation allowance for 3 months
Flight, bus or train transportation support for relocation
And many others!!!
Relocation support for eligible EU candidates; Flight, bus or train transportation support for relocation
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
We are seeking a highly skilled professional to join our dynamic and fast-paced team at OnePay. Reporting to the head of Corporate Finance, this role is crucial to supporting our General and Administrative (G&A) functions, providing high-impact analyses and actionable insights to our CFO and other senior leadership.
You will be responsible for supporting planning and forecasting cycles, and tracking financial performance against budget, while delivering reports that highlight actionable insights and enable informed decision-making. You will ensure reporting accuracy through cross-functional collaboration. A strong bias toward action and efficiency, an exceptional ability to manage and analyze financial data and leverage AI tools, and excellent financial modeling skills are required.
THIS ROLE IS RESPONSIBLE FOR:
- Financial Planning: Leading the development of budgets and forecasts, including headcount, compensation, and vendor spend.
- Business Partnering: Serving as financial partner across teams, providing advice and support on financial decisions, strategies, and performance improvement initiatives
- Expense Management: Tracking and analyzing expenses, ensuring alignment with approved budgets and identifying areas of cost efficiency.
- Financial Insights and Variance Analysis: Analyzing financial results, conducting detailed variance analyses, and communicating insights and recommendations to improve financial performance.
- Reporting and Analysis: Delivering regular and ad-hoc financial reports to the CFO and other senior G&A leads, providing insightful commentary on trends, risks, and opportunities.
- Cross-functional Collaboration: Working closely with other departments, including Accounting, to ensure financial data integrity and compliance.
- Financial Modeling: Developing and maintaining sophisticated financial models to support scenario analysis, long-term planning, and other strategic initiatives.
- Process Improvement and AI integration: Continuously assessing and improving financial processes, identifying opportunities to deploy AI across all tasks and responsibilities, driving efficiency and accuracy in reporting and forecasting.
YOU BRING:
- Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA preferred)
- 7-10 years of experience in corporate finance, financial planning & analysis, or similar roles, preferably in a fast-paced fintech, consumer finance, or tech environment
- Proven experience providing financial insights to senior leadership
- Expert financial modeling skills with advanced proficiency in Excel/ GSheets (experience with financial modeling tools and ERP systems is a plus)
- Proficiency and proven integration of AI tools into current or prior roles across all tasks and projects under your scope of responsibility
- Demonstrated ability to streamline and improve financial processes, with a bias for operational efficiency
- Strong collaboration and business partnering skills, experience working with G&A functions a plus
- Excellent communication and influencing skills with the ability to present complex data and financial concepts to non-financial stakeholders
- High attention to detail, strong organizational skills, and ability to manage multiple priorities in a deadline-driven environment
- Experience reporting to or working directly with a CFO or Head of FP&A
- The Triple H Factor: Hungry, Humble, Honest
- An act-like-an-owner mentality. We have a bias toward taking action and a fast-paced culture
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
You will own the production system behind Turing’s software-engineering data programs, turning complex research requirements into predictable delivery across quality, throughput, contributor performance, timelines, and cost.
These programs may involve supervised coding demonstrations, repository-level tasks, agentic trajectories, reinforcement-learning environments, benchmarks, code review, and rubric-based evaluations. They can require coordinating hundreds of distributed software engineers while responding quickly to changing research requirements.
This is an operations leadership role with a meaningful technical bar. You must be able to inspect code, understand tests, interrogate quality signals, and challenge a workflow or rubric when it is not producing the intended result. You will not be expected to act as the principal engineer for every program. Your primary responsibility is to build and operate the system that consistently produces high-quality technical work at scale.
What You’ll Own
1) Operational execution — own end-to-end delivery on every project you run
Design and manage data pipelines from customer specification to final delivery, with full accountability for scope, timeline, and quality.
Scope and stand up coding workstreams across supervised demonstrations, agentic trajectories, RL environments, benchmark construction, and rubric-graded evaluation.
Diagnose bottlenecks in real time —
re-sequence workflows, refine instructions, create incentive systems, and scale review processes to hit throughput targets.
2) Quality ownership — ensure world-class data integrity on every project
Own quality control across the annotation lifecycle: set the bar, measure against it, and close the gap when it slips.
Analyze datasets to identify trends, anomalies, and systematic errors —
then fix the root cause, not just the symptom.
Implement and continuously improve annotation, evaluation, and curation best practices.
3) Large-scale coordination — orchestrate the work of 100–1,000+ contributors
Define the required contributor profile and partner with talent teams to source, assess, onboard, and ramp distributed software engineers.
Own contributor training, performance management, reviewer capacity, incentives, and corrective actions.
Build team-lead and reviewer structures that maintain execution standards across programs involving hundreds of contributors.
4) Customer relationships — be the face of Turing to the world’s leading AI labs
Act as the primary point of contact for researchers and program managers at frontier AI labs providing clear reporting on progress, quality, risks and recovery actions.
Translate research intent into a task specification, and push back when a spec will not produce the signal the researcher actually wants.
Build the kind of long-term trust that converts a one-off project into a multi-year partnership —
and identify expansion opportunities along the way.
5) Playbook building — codify what works so future SPLs scale faster than you did
Use Python, SQL or other appropriate tools to automate quality sampling, defect classification, throughput analysis, and weekly reporting.
Turn successful workflows into reusable playbooks, quality controls, evaluation assets, and contributor-management systems.
Share lessons and mentor other SPLs so each program improves the operating system for the next one.
What We’re Looking For
Background in software engineering, technical program management, consulting, finance, startups, or other operationally intense environments, with a proven track record of managing complex, multi-stakeholder projects.
Strong analytical and communication abilities: you can spot a bottleneck in a noisy production environment, build a measurement plan, and communicate the fix to a demanding client in plain language.
Customer-facing experience: comfortable working directly with high-profile clients, managing expectations, and building long-term relationships.
Excited by gritty process optimization and large-scale execution —
you thrive on making complex operations faster, cleaner, and more reliable.
You can read and review code. You can follow a pull request in Python, TypeScript, Java, or Go, read a test suite, and judge a delivered task independently.
Bonus: Experience with agentic evaluation harnesses, software engineering benchmarks, or RL environments; Experience managing large distributed contributor networks or marketplaces; Prior work at an AI data vendor or a frontier lab
What Success Looks Like
30 days:
Complete technical and operational calibration, establish the program baseline, validate acceptance criteria and delivery controls, and independently lead a defined workstream.
90 days:
Deliver predictable throughput and quality, improve at least one material operating metric, maintain a trusted risk and reporting cadence, and demonstrate that defects are being detected internally before customer delivery.
180 days:
Run concurrent programs with stable quality and cost performance, convert successful workflows into reusable assets, contribute evidence that supports account expansion, and help another lead or team adopt the operating system you built.
Why Turing
Work directly with the world’s leading AI labs at the cutting edge of post-training, evaluation, and agentic AI research.
Real impact on the path to AGI: the data you deliver will directly influence how frontier models are trained and evaluated.
High ownership and influence. You will shape how Turing delivers at scale, with direct visibility to senior leadership.
Direct-to-research customers. You will spend your time partnering with the people building the future of AI, not coordinating with procurement.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: England; Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Secure Build builds and operates the infrastructure behind Docker's container builds. The team owns Docker Build Cloud and Docker Hub Automated Builds while developing the next generation of trusted build and CI capabilities. Its direction is to make Docker the trusted place CI runs: isolated execution, brokered access to secrets and networks, and verifiable evidence of what each build or test job did. The work spans Go services, container and build technology, cloud infrastructure, sandboxing and software supply-chain security, alongside the operational responsibility for production systems customers already depend on.
SCS Services builds the backend systems and product capabilities that help developers understand, secure and ship software with confidence. The team powers important parts of Docker Scout and Docker Hardened Images, including the services and workflows that turn supply-chain data into useful developer, customer and agent experiences. Its estate is deliberately polyglot, with Clojure and Go services, event-driven workflows, Kafka, legacy Datomic components and newer Spanner-backed services. It also supports the customer journey around discovering, assessing, subscribing to and managing hardened artefacts.
We are looking for one Engineering Manager to lead both teams. Together they sit at the centre of Docker's secure software supply-chain work: one creates trusted build outcomes, while the other turns build, artifact and dependency data into services and experiences used across Scout and Docker Hardened Images. This is a two-team leadership role with separate roadmaps, production responsibilities and technical domains. The teams should deliver independently, with explicit contracts and joined-up ownership where their services connect.
You will own the health, delivery and growth of both teams and make the trade-offs that keep them effective as a portfolio. You will not be expected to be the deepest expert in every language or domain. You will need enough technical breadth and current engineering judgement to engage credibly in designs, reviews and incidents across both teams, set direction with strong senior engineers, and recognise when the right answer is to create space for their expertise.
_______________________________________________________________________
THE KIND OF PERSON WE'RE LOOKING FOR
The successful candidate leads first. They are an experienced engineering manager who can inherit two capable teams, earn trust quickly and help each become a high-performing, value-delivering part of the wider Docker organisation. They are deliberate about where they spend their attention, protect both teams from becoming the second priority, and make portfolio trade-offs visible rather than allowing urgency, proximity or the loudest stakeholder to decide.
They stay close to the technical work without trying to own every technical decision. They can hold a substantive conversation about distributed backend systems, event and data pipelines, build and CI infrastructure, trust boundaries and production operations. They are active in design and review, useful during incidents and willing to get hands-on where that moves the work forward. The balance still tilts strongly to leadership, coaching, delivery and organisational judgement.
They care about security as a product and engineering property, not only as compliance. They understand how modern attacks exploit identity, secrets, dependencies and build systems, and they can reason about the evidence customers need to trust an artefact or workflow. They lead through judgement, clarity and unblocking rather than ceremony for its own sake. Above all, they grow the engineers around them and help both teams ship outcomes developers and enterprises can rely on.
_______________________________________________________________________
RESPONSIBILITIES
- Lead Secure Build and SCS Services, owning delivery, team health, growth, performance and operational excellence across both.
- Turn two changing roadmaps into a coherent portfolio plan with explicit priorities, capacity and trade-offs, and create leadership coverage so neither team becomes the permanent second priority.
- Partner with Product to shape strategy and roadmaps for secure build, Docker Scout, Docker Hardened Images and the services that connect them.
- Stay close to the technical work through design and code review, incident response and selective hands-on contribution where it adds leverage.
- Ensure each team's technical direction supports product, security, reliability and customer priorities, setting it collaboratively with Staff and senior engineers while leaving clear decision ownership with them.
- Own the interfaces between the teams, including trust boundaries, contracts, data quality, versioning, operational ownership and customer-facing failure modes.
- Balance new product work with inherited systems and on-call, and invest in reliability improvements driven by recurring operational pain.
- Own engineer growth and performance, handle difficult conversations directly, hire and retain strong people and build succession depth within both teams.
- Align Product, Design, Security, DHI Content, Registry, Hub, sales, support, commercial and legal partners while shielding the teams from churn.
- Lead disciplined use of AI-assisted engineering and communicate decisions, risks and progress clearly across UK and US working hours.
_______________________________________________________________________
QUALIFICATIONS
Required
- 5+ years managing high-performing engineering teams, with meaningful responsibility across more than one team or distinct technical domain.
- 8+ years of professional, hands-on software engineering experience in backend, infrastructure, platform or developer tooling.
- Experience leading, growing and retaining engineers at or above your own technical seniority, including teams you did not build and difficult performance conversations.
- A leader-first operating model, with current enough technical judgement to participate in design and review across unfamiliar systems without needing to be the best engineer in the room.
- Experience prioritising across competing roadmaps, operational load and stakeholder commitments, with clear mechanisms for allocating attention and capacity.
- Strong backend and distributed-systems judgement, including APIs, event-driven architectures, data stores, cloud-native infrastructure and production operations.
- Understanding of CI or build-system internals, containers and artefact workflows, plus a strong interest in software supply-chain security and trust boundaries.
- Experience leading teams that operate production infrastructure through on-call, incident response, observability, SLOs and the work required to reduce recurring operational load.
- Strong product judgement and evidence of shaping roadmaps with Product rather than only receiving requirements.
- Clear written and verbal communication, strong cross-functional influence, customer closeness and comfort leading a remote-first organisation across European and US time zones.
Helpful, but Not Required
- Experience with Go, Clojure or both, and evidence of becoming effective across a polyglot estate.
- Experience with Kafka, Spanner, Datomic or comparable event-streaming and distributed-data systems.
- Experience with OCI, BuildKit, Buildx, GitHub Actions or comparable build and CI platforms.
- Experience with sandboxing, microVMs, untrusted workload execution or multi-tenant infrastructure.
- Experience with SLSA, in-toto, SBOMs, VEX, Sigstore, cosign, provenance, signing or vulnerability scanning.
- Experience evolving legacy systems while shipping new capability for developer tools, security products, regulated customers or software-agent workflows.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build relationships with every engineer and the Product partners for both teams before changing structure, process or roadmap.
- Understand Secure Build's product direction, production estate and on-call load, including Docker Build Cloud and Docker Hub Automated Builds.
- Understand the SCS Services products, customers, architecture and operational profile, and map the dependencies, trust boundaries and ownership lines between the teams.
FIRST 90 DAYS
- Own a coherent portfolio plan with both teams and Product, including explicit capacity for roadmap, reliability and cross-team work.
- Establish a sustainable operating cadence and leadership coverage that prevents either team depending on your constant presence.
- Agree ownership and escalation paths for shared services and failures, start one material improvement in each team and make progress and risk visible.
ONE YEAR OUTLOOK
- Both teams deliver predictably against a portfolio that connects secure build, Scout and Docker Hardened Images outcomes without collapsing their distinct missions.
- Secure Build has delivered material trusted-build or secure-CI capability and reduced operational risk in its inherited production systems.
- SCS Services has delivered material customer outcomes, while both teams have sustainable on-call, clearer ownership and senior engineers leading broader work.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$244,550 – CA$392,150 base
United States: $174,900 – $282,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
Flex is expanding to offer a consumer bill management platform: a hub where users manage both recurring and one-off bills, align payments with their cash flow, and build credit along the way. As we move from a pilot to broader GTM, we're looking for someone who can operate as both the builder of our data foundation and the analyst who turns that data into decisions.
This role will work closely with both business leadership and the core data team to focus on modeling data, digging into consumer behavior, pricing and credit dynamics, and setting the standards the rest of the team builds on.
What you'll do
Build and maintain the core data models (dbt/Snowflake) that power reporting, experimentation, and ML/credit risk use cases
Analyze consumer bill payment behavior timing, splitting, delinquency, credit-building outcomes to identify what's working in the pilot and what needs to change
Partner closely with Product and Engineering to instrument new features (e.g. bill splitting, smart scheduling, credit-building) so we can measure adoption and impact from day one
Design and analyze experiments that test pricing, credit terms, and product flows, establishing causal links between changes and outcomes
Create dashboards and self-serve tools that let Product, Risk, and GTM teams track Control Center's pilot-to-scale metrics without needing to come back to Analytics for every question
Champion data quality, consistent terminology, and documentation as data footprint grows from pilot to full launch
Set technical direction for how Control Center's data models and pipelines scale as new billers, partners, and product surfaces come online; mentor other analysts/engineers and raise the technical bar across the team
Key qualifications
7+ years of experience spanning analytics engineering and data science/analyst work
Strong SQL and hands-on experience with dbt and Snowflake (or equivalent modern data stack)
Experience with BI tools (Sigma, Tableau, Mode, Looker, etc.) and building dashboards that non-technical stakeholders use
Track record designing and analyzing experiments (A/B tests or quasi-experimental methods) to drive product decisions
Being confident partnering with technical and non technical stakeholders
Strong ownership mindset
Comfort with credit, risk, or fintech data, as well as curiosity about how consumers manage their finances, is a plus
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$184,000
—
$225,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Sr. Director, HR Technology and AI Enablement, delivers PointClickCare's HR technology roadmap and leads the shift to an AI-first, agent-enabled model of HR service delivery. Reporting to the VP Total Rewards, the role executes the platform and AI strategy the pillar sets, redesigns HR workflows and AI-human handoffs ahead of the SAP SuccessFactors-to-Workday migration, and operationalizes the data governance and responsible-AI controls that make automation safe in a healthcare context. Partnering closely with the Sr. Director, HR COEs, SDO, Procurement and OCIO, the role leads a team through significant platform and ways-of-working change, turning pillar strategy into a working technology capability for PCC.
Key Responsibilities:
HR Technology Roadmap Execution & Platform Sequencing
Co-develop with the Workforce Intelligence and HR Technology Leader and execute the multi-year HR technology roadmap Evaluate, select, and sequence platforms and agentic AI across the ecosystem (Workday, Moveworks, ServiceNow Now Assist, Payfactors, Power BI, Qualtrics) against business outcomes
Operating-Model & Workflow Redesign (ahead of Workday configuration)
Partner with the HR COEs and the four-zone workflow classification to redesign HR workflows and AI–human handoffs before Workday is configured, so Zone 1 and Zone 2 automation is built natively pre-go-live rather than retrofitted. This sequencing is the highest-leverage lever for FY27 and prevents PCC from hardcoding today’s inefficiency into the system for years.
Platform Migration, AI Agent & Automation Delivery (SuccessFactors → Workday)
Lead end-to-end delivery of the Workday migration and the deployment of conversational and agentic AI (Moveworks, Now Assist), owning project plans, configuration, testing, cutover, and hypercare. Define which workflows are automated versus human-led, monitor agent performance and quality, and manage vendors and budget. Close partnership & collaboration with Procurement, OCIO & SDO through all phases required. Final budget and contract decisions made with partners and Sr. Director
Data Governance, Privacy & Responsible AI
Build and safeguard the data foundation for AI.": an HR data quality audit ahead of migration, operationalizing the data governance policy that defines what AI systems can access, and Workday as the single source of truth. Advance People Analytics maturity and the skills taxonomy that underpins workforce planning.
Team Leadership, Adoption & Employee Experience
Lead and develop the HR technology team, reskilling it as work shifts from configuration to AI orchestration. Apply product and user-experience thinking, and drive adoption and change management so employees and managers experience HR technology as fast, intuitive, and trusted.
Required Skills & Qualifications:
Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business, or a related field.
10+ years of progressive HR technology / HRIS experience, including 5+ years leading and developing teams, and prior experience operating at a leader level or equivalent scope.
Demonstrated experience leading an enterprise HCM platform implementation or migration (e.g., Workday and/or SAP SuccessFactors).
Experience redesigning HR processes and workflows for automation — mapping current state, eliminating waste, and designing AI–human handoffs ahead of system configuration.
Hands-on experience deploying or operating enterprise AI and automation tools — conversational and agentic AI and AI-enabled service management (e.g., ServiceNow / Now Assist, Moveworks).
Strong AI literacy: a working understanding of large language models, AI agents, prompt design, and responsible/ethical AI, data governance, privacy, and security.
People analytics and data fluency — able to turn HR data into insight and design trusted reporting and dashboards.
Proven project and change management skills, delivering across cross-functional stakeholders and external vendors on time and on budget.
Demonstrated experience owning technology vendor relationships and negotiating contracts at a half million threshold or above
Product- and outcome-oriented mindset — frames technology investments in terms of business and employee-experience outcomes.
Preferred Experience:
Workday certification(s) and/or ServiceNow HR Service Delivery experience.
Experience in a high-growth SaaS or technology company.
Experience establishing AI governance, human-in-the-loop frameworks, or classifying workflows by AI impact.
Experience with integration architecture (APIs, iPaaS) and enterprise HR data governance.
Experience with data privacy and security in a regulated or healthcare environment (e.g., PHI / HIPAA).
Experience leading and developing a technical HR / HRIS team.
Familiarity with UX and service-design methods applied to employee-facing technology.
Relevant certifications (PMP, Prosci / change management, HRIP, CHRP / SHRM).
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $163,000 - $181,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Limassol
Workplace: onsite
The Transaction Monitoring Specialist sits at the intersection of financial crime detection and payment operations: monitoring transaction flows in real time, reconciling fiat and crypto movements as they settle, keeping liquidity available across banking rails, PSPs, exchanges and wallets, and acting as first responder when payment flows degrade.
This is a hands-on operational role for someone comfortable making decisions quickly on live money movement, and equally comfortable documenting why those decisions were made.
What You’ll Be Doing
Monitor transactions and manage alerts
: monitor fiat and crypto transactions in real time, investigate anomalies and suspicious activity, review alerts from transaction monitoring, sanctions screening, and blockchain analytics tools, and escalate cases to Compliance/MLRO when required.
Perform payment reconciliation
: reconcile internal ledgers with banks, PSPs, card acquirers, exchanges, and on-chain records; investigate and resolve breaks, unmatched items, duplicates, failed settlements, and other discrepancies.
Manage reconciliation exceptions and customer-impacting issues
: maintain the exception log, drive root-cause analysis and resolution, and support refunds, returns, chargebacks, misdirected deposits, and fund recovery.
Manage liquidity and positions
: monitor fiat and crypto balances across accounts and platforms, execute funding, rebalancing, and sweep instructions, and identify liquidity shortfalls, concentration risks, and settlement timing mismatches.
Handle payment incidents and operational issues
: detect, triage, escalate, and track incidents through resolution; monitor payment provider and blockchain network health and take mitigating actions when necessary.
Maintain operational processes and partner relationships
: keep runbooks, playbooks, checklists, and escalation procedures up to date and act as an operational point of contact for banking, PSP, and exchange partners.
Prepare operational reporting
: produce regular MI covering transaction volumes, success/failure rates, alerts, reconciliation breaks, incidents, and liquidity utilization, providing reliable data for Finance and Treasury.
Drive continuous improvement:
identify recurring manual work and operational issues, propose automation and control improvements, and work with Product and Engineering to implement and test process improvements.
Qualifications You Will Bring
3 years of relevant experience in payment operations, transaction monitoring, AML/financial crime operations, settlement, or treasury within payments, fintech, crypto, or banking.
Strong understanding of payment rails: SEPA / SEPA Instant, SWIFT, Faster Payments, local ACH schemes, card acquiring, and open banking.
Working knowledge of crypto operations: major blockchains, stablecoins, wallet structures, transaction tracing, confirmation/finality, and network/gas fees.
Understanding of AML/CTF and sanctions requirements for virtual assets, including KYC/CDD, PEP and sanctions screening, source of funds, Travel Rule, SAR/STR escalation, MiCA, and local VASP requirements.
Strong reconciliation and control mindset: comfortable working with ledgers, debits/credits, settlement cycles, cut-offs, and transaction discrepancies.
Strong analytical and investigative skills: ability to work with raw transaction data, identify root causes, reach defensible conclusions, and clearly document findings.
Advanced Excel/Google Sheets and preferably SQL: able to analyse large volumes of transaction and operational data.
High attention to detail, sound judgement, and strong communication skills: able to work under time pressure, handle sensitive financial data with discretion, and communicate clearly in written and spoken English.
Nice-to-Have
Experience with blockchain analytics, transaction monitoring, and sanctions screening tools.
Experience in crypto/virtual asset operations, particularly with stablecoins, on-chain investigations, and multiple blockchain networks.
Experience with payment incident management and operational controls, including developing runbooks, escalation procedures, and process improvements.
Experience working with automation, SQL-based reporting, or operational data analysis to reduce manual work and improve reconciliation and monitoring processes.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We’re looking for an experienced, hands-on
Senior Account Manager
to join our fast-growing scale up. This is a proactive, commercially minded role: you’ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You’ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.
What you'll be doing
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.
Comfortable managing complex, multi-stakeholder enterprise accounts—navigating economic buyers, decision-makers, champions and influence networks to drive change.
Proficient
in MEDDPICC or similar sales methodology
Evidence of proactively identifying risk and leading “save plans”: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.
Strong cross-functional leadership: you’re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.
What we offer in return
💰 Competitive salary of £60,000 - £76,000 depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
We are looking for an experienced mental health clinical leader with a passion for clinical quality and management to serve as a clinical quality manager and lead for our Pediatric virtual Intensive Outpatient Program (vIOP), an accelerated, comprehensive care experience that helps young people ages 7 to 25 feel better quickly from the comfort of home. The pediatric vIOP is a critical service for acute patients who need more than traditional, once-a-week therapy. This program is a critical component of our full-spectrum of care services. It not only helps to avoid re-hospitalization, but its availability within our services ensures these members have direct access to our core coaching, therapy, and psychiatry services once they are stabilized.
For this full-time role, the primary responsibility will be to train, provide management oversight, and clinical consultation to a team of behavioral care managers and therapists practicing CBT, DBT, ERP and other evidence-based practices to vIOP clients through our innovative video therapy platform. This includes reviewing and providing feedback on clinical quality metrics and consulting on clinical cases. You will also assist with key quality improvement initiatives including specialty consultations, provider training, and quality assurance reviews.
This role is a great fit if you have training, experience, and expertise in treating clients (young adults and adolescents) with mood and anxiety disorders in an intensive outpatient program setting, as well as a commitment to evidence-based and culturally responsive care, clinical quality assurance, experience in administrative and clinical management of licensed independent mental health providers and case managers, and developing high performing teams.
This role reports to our Sr. Director, High Acuity Care Service.
Key Responsibilities:
Provide clinical quality oversight and administrative supervision to vIOP therapists in clinical practice and behavioral care managers
Support recruiting, interviewing, onboarding, and training of vIOP therapists and behavioral care managers
Provide ongoing mentoring and consultation to vIOP therapists and behavioral care managers
Provide ongoing feedback regarding team member’s’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness
Ensure care and support provided across the team is culturally responsive and outcomes driven
Lead ongoing 1:1’s and consultation team meeting with assigned vIOP therapists, behavioral care managers, and consultation teams
Support Psych Urgent Care appointments (7 bookable calendar spots)
Provide clinical coverage for vIOP individual and group sessions as needed
Maintain a small personal caseload of clients;
Other duties as assigned
Requirements:
PhD or PSYD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited program
Current unrestricted license to practice within the United States
Willingness to obtain cross-licensing in additional states or PSYPACT as needed to support program growth
5+ years postgraduate clinical experience
2+ years of experience in providing care and leadership in a high acuity (IOP, PHP, residential) setting
3+ years of experience in clinical supervision and training of evidence-based therapies
1+ years of experience in administrative supervision / management of licensed independent providers and behavioral care managers
Knowledge of research and theoretical foundations of evidence based treatments
Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations
Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, TF-CBT, etc.)
Experienced and passionate about helping kids, teens, young adults, and families to achieve goals
Experienced in brief, goal-focused psychotherapy using measurement based care
Grounded in cultural humility with a commitment to culturally responsive care
Experience with video therapy and providing supervision/consultation on how to conduct clinical sessions via video conferencing software
Comfort with technology and working within a fast-moving environment
Excellent interpersonal skills (listening and communicating)
Passion for transforming mental health through technology with a human touch
Ability to work full-time, approximately 40 hours per week
Full-time resident of the United States
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
The anticipated starting base salary range for a full-time vIOP Clinical Quality Manager at Lyra is $136,800 - $152,000 annually. The base salary is determined by role and placement within the range, and will depend on a number of job-related factors, including but not limited to your skills, qualifications, and location.
As a full-time vIOP Clinical Consultant for the Pediatric vIOP Program, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. Here are just some of our perks and benefits:
Competitive base pay for your session work and administrative work
Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
Lyra’s benefits package includes gender-affirming care
Access to Lyra for Lyrians; coaching and therapy services for you and your dependents
Competitive time off with pay policies, including 4 weeks vacation, sick days, and company holidays
Paid Parental Bonding Leave for birthing and non-birthing parents
401k with up to 3% matching
Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 5 state licenses
Opportunity for cross-licensure sponsorship and support, if eligible
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a partnerships leader to own the tri-party motion for systems integrator partnerships selling through AWS. Global systems integrators and specialist SIs are how Claude reaches enterprise customers at scale, and AWS is the surface most of that work runs on. You will own the intersection of those two ecosystems.
In this role, you will build the go-to-market motion that turns partner interest into joint pipeline and closed revenue, working across AWS's partner organization and the AWS practices inside the world's largest integrators. You will define how Claude is positioned inside AWS partner programs, design the commercial mechanics that let partners transact and get rewarded, and build the joint plays that partners take to their customers.
This is a build role. The partner ecosystem is early, the programs are still being designed, and you will be operating across three organizations whose incentives on any given deal don’t always line up. You will help shape how frontier AI technology reaches the enterprise through the services ecosystem.
You will report directly to the Head of AWS GTM Partnerships.
Key Responsibilities
Develop and execute the GTM strategy for our systems integrator partnerships through AWS, including co-selling motions, joint business plans, events and segment-specific plays
Own forecasting, pipeline development, and revenue targets for partner-sourced and partner-influenced business
Design the commercial mechanics that make the partner motion work, including deal registration, marketplace program structure, and incentives
Build and maintain executive-level relationships across AWS's partner organization and across partner AWS practice leadership
Work with partners to develop repeatable, industry-specific solutions built on Claude, and help them build the delivery capability to take those solutions to market
Partner cross-functionally with Anthropic's alliances, sales, partner marketing, and regional cloud teams to keep the motion consistent globally while regions execute locally
Create and implement scalable processes for partnership operations, including escalation management, business reviews, and reporting
Provide strategic market intelligence and competitive insights on the partner ecosystem to inform product and commercial strategy
Identify where to concentrate investment across the partner portfolio and make the case to stop investing where returns are not there
Minimum qualifications
12+ years of enterprise partnerships, alliances, or business development experience, with meaningful time spent on partner ecosystems
Proven track record of building and scaling partnerships with systems integrators, consultancies, or channel partners
Experience building a co-sell or channel motion from the ground up, including the commercial mechanics behind it
Deep understanding of how cloud and partner field organizations operate, and the incentives that drive seller and partner behavior
Track record of carrying and hitting a partner-sourced or partner-influenced revenue number, with credible forecasting behind it
Strong executive presence and demonstrated ability to influence senior stakeholders where you have no formal authority
Excellence in strategic planning, business operations, and program management
Ability to balance strategic thinking with tactical execution, and a willingness to concentrate effort rather than spread thin
Experience working with technical products and translating complex capabilities into business value
Ability to travel up to 25% of the time
Preferred qualifications
Previous experience working with AWS or another hyperscaler partner organization
Working knowledge of systems integrator operating models, including practice structures, delivery economics, and how services revenue drives partner decisions
Background in AI/ML technologies or with developer-focused platforms and their partner ecosystems
Experience scaling partner programs at a company moving from early traction to significant partner-driven revenue
Management consulting experience earlier in your career
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mexico City; Brazil Office
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
The Transaction Monitoring Specialist sits at the intersection of financial crime detection and payment operations: monitoring transaction flows in real time, reconciling fiat and crypto movements as they settle, keeping liquidity available across banking rails, PSPs, exchanges and wallets, and acting as first responder when payment flows degrade.
This is a hands-on operational role for someone comfortable making decisions quickly on live money movement, and equally comfortable documenting why those decisions were made.
What You’ll Be Doing
Monitor transactions and manage alerts
: monitor fiat and crypto transactions in real time, investigate anomalies and suspicious activity, review alerts from transaction monitoring, sanctions screening, and blockchain analytics tools, and escalate cases to Compliance/MLRO when required.
Perform payment reconciliation
: reconcile internal ledgers with banks, PSPs, card acquirers, exchanges, and on-chain records; investigate and resolve breaks, unmatched items, duplicates, failed settlements, and other discrepancies.
Manage reconciliation exceptions and customer-impacting issues
: maintain the exception log, drive root-cause analysis and resolution, and support refunds, returns, chargebacks, misdirected deposits, and fund recovery.
Manage liquidity and positions
: monitor fiat and crypto balances across accounts and platforms, execute funding, rebalancing, and sweep instructions, and identify liquidity shortfalls, concentration risks, and settlement timing mismatches.
Handle payment incidents and operational issues
: detect, triage, escalate, and track incidents through resolution; monitor payment provider and blockchain network health and take mitigating actions when necessary.
Maintain operational processes and partner relationships
: keep runbooks, playbooks, checklists, and escalation procedures up to date and act as an operational point of contact for banking, PSP, and exchange partners.
Prepare operational reporting
: produce regular MI covering transaction volumes, success/failure rates, alerts, reconciliation breaks, incidents, and liquidity utilization, providing reliable data for Finance and Treasury.
Drive continuous improvement:
identify recurring manual work and operational issues, propose automation and control improvements, and work with Product and Engineering to implement and test process improvements.
Qualifications You Will Bring
3 years of relevant experience in payment operations, transaction monitoring, AML/financial crime operations, settlement, or treasury within payments, fintech, crypto, or banking.
Strong understanding of payment rails: SEPA / SEPA Instant, SWIFT, Faster Payments, local ACH schemes, card acquiring, and open banking.
Working knowledge of crypto operations: major blockchains, stablecoins, wallet structures, transaction tracing, confirmation/finality, and network/gas fees.
Understanding of AML/CTF and sanctions requirements for virtual assets, including KYC/CDD, PEP and sanctions screening, source of funds, Travel Rule, SAR/STR escalation, MiCA, and local VASP requirements.
Strong reconciliation and control mindset: comfortable working with ledgers, debits/credits, settlement cycles, cut-offs, and transaction discrepancies.
Strong analytical and investigative skills: ability to work with raw transaction data, identify root causes, reach defensible conclusions, and clearly document findings.
Advanced Excel/Google Sheets and preferably SQL: able to analyse large volumes of transaction and operational data.
High attention to detail, sound judgement, and strong communication skills: able to work under time pressure, handle sensitive financial data with discretion, and communicate clearly in written and spoken English.
Nice-to-Have
Experience with blockchain analytics, transaction monitoring, and sanctions screening tools.
Experience in crypto/virtual asset operations, particularly with stablecoins, on-chain investigations, and multiple blockchain networks.
Experience with payment incident management and operational controls, including developing runbooks, escalation procedures, and process improvements.
Experience working with automation, SQL-based reporting, or operational data analysis to reduce manual work and improve reconciliation and monitoring processes.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Limassol, Cyprus
Workplace: remote
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We're looking for a
Payments Data Analyst
to join our Product team and transform payment and product data into actionable insights that improve merchant success, platform performance, and business decisions.
As a Payments Data Analyst, you will be a strategic partner to the Product, Merchant Solutions, Processor Integrations, and ML teams, helping drive data-informed decisions across our payment platform.
You will analyze payment performance, identify trends and optimization opportunities, evaluate the impact of product initiatives, and provide recommendations that improve approval rates, payment efficiency, and merchant experience.
Job Responsibilities:
Monitor, analyze, and optimize payment performance across merchants, processors, payment methods, and markets.
Analyze approval rates, decline patterns, payment routing performance, retry and cascading effectiveness, 3DS performance, and transaction success.
Perform deep-dive analyses to identify trends, anomalies, and optimization opportunities across processors, card schemes, BINs, countries, merchants, and payment methods.
Measure the impact of new product features, processor integrations, routing changes, payment optimization initiatives, and A/B experiments.
Build and maintain dashboards and reports that provide actionable insights for Product, Merchant Solutions, Executive, and other business teams.
Define, monitor, and improve key product and payment KPIs.
Investigate merchant and processor performance to identify root causes and recommend improvements.
Collaborate with Product Managers to support product discovery, feature prioritization, and success measurement.
Work closely with Solution Engineers, Integration Analysts, and the ML Specialist to improve payment performance and operational efficiency.
Support continuous monitoring of payment performance by identifying anomalies, emerging trends, and opportunities for optimization.
Present analytical findings and recommendations in a clear, business-oriented manner to technical and non-technical stakeholders.
You’ll thrive here if you have
4+ years of experience as a Data Analyst, Product Analyst, Payments Analyst, or in a similar analytical role.
Advanced SQL skills, including complex queries and window functions.
Experience with BI tools such as Metabase, Tableau, Power BI, Looker, or similar.
Experience with Python (Pandas, Jupyter Notebook) for data analysis.
Strong analytical thinking and problem-solving skills.
Experience working with large datasets.
Ability to translate complex data into clear business recommendations.
Nice to Have
Experience in FinTech, Payments, SaaS, or E-commerce.
Understanding of payment processing, payment orchestration, or PSP integrations.
Knowledge of payment routing, retries, cascading, and 3DS authentication.
Familiarity with payment KPIs such as approval rate, conversion rate, authorization rate, and decline analysis.
Understanding of fraud-related metrics, chargebacks, RDR, and risk signals.
Experience working with product analytics, experimentation, and feature adoption metrics.
Basic understanding of Machine Learning concepts.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in Limassol, Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: London, United Kingdom
Workplace: hybrid
About us
We’re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.
Things are going really well for us - we raised our Series A funding round from top investors, we’ve grown our team to almost 100, and we’ve won industry awards for our products.
About the role
We’re looking for an experienced, hands-on
Senior Customer Success/Account Manager
to join our fast-growing scale up. This is a proactive, commercially minded role: you’ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You’ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.
What you'll be doing
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.
Comfortable managing complex, multi-stakeholder enterprise accounts—navigating economic buyers, decision-makers, champions and influence networks to drive change.
Proficient
in MEDDPICC or similar sales methodology
Evidence of proactively identifying risk and leading “save plans”: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.
Strong cross-functional leadership: you’re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.
What we offer in return
💰 Competitive salary of £60,000 - £76,000 depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Russia
Workplace: hybrid
ABOUT YOU
We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness.
Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role.
If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
Participate in the SRE duty rotation, supporting developers across the company
Qualifications & Skills
3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
GCP experience (IAM, networking, managed services)
Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
Strong collaboration and communication skills — this role works embedded with product development teams daily
Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems
Nice to Have:
Kubernetes certifications
Google Cloud Platform certifications
HashiCorp certifications
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Lincolnshire, IL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Shape the Future of LED Innovation
LG Electronics is redefining what’s possible in large-format displays, and our DirectView LED (DVLED) solutions are leading the way in stadiums, control rooms, corporate campuses, and immersive experiences worldwide. We’re looking for an experienced Project Engineer II who thrives in the field, someone who can turn complex technical plans into flawlessly executed installations while building strong partnerships and delivering jaw-dropping results.
In this role, you’ll be the on-site technical authority, guiding System Integration Partners from the first site visit to final sign-off. You’ll solve problems in real time, optimize installation workflows, and ensure every project reflects LG’s uncompromising quality standards.
Why You’ll Love This Role:
This isn’t just project engineering, it’s front-line innovation. You’ll work with cutting-edge LED technology, lead installations seen by thousands, and play a direct role in shaping how the world experiences digital displays. Every day in the field brings new challenges, new locations, and the satisfaction of building something unforgettable.
What You'll Do
As a
Project Engineer I
, you'll be at the forefront of delivering some of the industry's most innovative
DirectView LED (DVLED)
installations. Serving as LG's primary on-site technical representative, you'll partner with System Integration teams, customers, and cross-functional stakeholders to transform complex engineering designs into world-class visual experiences.
Key Responsibilities
Drive Project Success
– Coordinate with Project Managers and System Integration Partners to ensure installations remain on schedule and are executed efficiently.
Train Installation Teams
– Provide installation and product operation training for system integrators, technicians, and LG personnel to ensure successful project execution.
Serve as LG's Technical Expert
– Act as the primary on-site technical liaison between customers, sales teams, vendors, and integration partners.
Solve Complex Challenges
– Partner with Technical Engineering teams to troubleshoot and resolve installation, configuration, and system integration issues.
Ensure Site Readiness
– Evaluate installation environments to verify site conditions, infrastructure, safety requirements, and overall project readiness before work begins.
Validate Project Materials
– Verify inventory, bills of materials (BOMs), shipping documentation, and equipment prior to installation.
Capture Project Progress
– Maintain accurate documentation, daily status reports, technical findings, and project updates throughout the installation lifecycle.
Champion Product Innovation
– Provide technical insights that directly influence next-gen DVLED product improvements while representing customer needs to Product Management teams.
Represent LG at Industry Events
– Support product demonstrations, trade shows, customer events, and LG Brand Innovation Centers with technical expertise and product setup.
Provide Remote Technical Support
– Assist customers and partners with troubleshooting and technical guidance when onsite support is not required.
Required Qualifications
Technical School certification in Electrical Engineering Technology (EET) or equivalent technical education.
2–4 years of hands-on DirectView LED installation experience.
Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices.
Working knowledge of NovaStar and Megapixel LED display control systems, including controller configuration, commissioning, image mapping, and basic troubleshooting.
Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio).
Strong ability to read and interpret A/V, electrical, and mechanical drawings.
Understanding of IT, networking, and A/V system integration.
Exceptional communication, time management, and decision-making skills.
Proven analytical and problem-solving abilities.
Skilled in documenting and escalating technical issues.
Ability to lift and move heavy equipment safely.
Comfort working in high-stakes, fast-paced environments—independently or as part of a team.
Strong conflict resolution and de-escalation skills.
Knowledge of site safety procedures, safe tool use, and ladder safety.
Ability to safely use hand and power tools while following established job site safety procedures.
Valid U.S. driver’s license and flexibility to travel extensively (75%).
Preferred Qualifications
Experience supporting large-scale commercial AV or DirectView LED installations.
OSHA 10-Hour Construction Safety certification required; OSHA 30-Hour certification strongly preferred.
Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering).
Proven success supporting System Integration Partners and delivering exceptional customer experiences.
#LI-DB2
Recruiting Range
$80,000
—
$95,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Limassol, Cyprus; Tbilisi, Georgia
Workplace: hybrid
TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries.
We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group.
We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience.
About the team
We develop and implement machine learning and AI solutions across a range of products: AI assistants, customer support chatbots, intelligent data processing, generative AI features, recommender systems, spam detection, search and other ML-powered modules.
Our goal is to build reliable ML and AI systems that solve real product problems — from experimentation and prototyping to production integration and continuous improvement.
Responsibilities
Designing and implementing ML and AI modules for various products, from experimentation and prototyping to production integration
Building solutions based on LLMs and other ML/NLP approaches for data processing, generation, search, assistants, bots, agents and automation
Choosing and evaluating appropriate approaches — including external AI providers, open-source or self-hosted models, as well as traditional ML/NLP methods
Contributing to the architecture of ML solutions, shaping technical approaches and engineering standards
Preparing and processing data, training models, running A/B tests, and analyzing results
Monitoring and improving model performance, interpreting model behavior and key metrics
Evaluating AI-system quality, analyzing failure cases and improving models, prompts, data and system architecture
Collaborating with product managers, engineers, and analysts to clarify requirements, integrate solutions, and evaluate their impact
Working with MLOps infrastructure: CI/CD, monitoring, logging, containerization
What makes you the perfect fit
3+ years of experience in ML engineering and building production-ready ML systems
Strong practical expertise in NLP, LLMs, AI assistants and related AI/ML areas
Experience with both modern LLM-based systems and traditional ML/NLP approaches such as classification, ranking, retrieval, semantic similarity and information extraction
Strong track record of delivering end-to-end ML solutions — from idea and data to production and support
Proficient Python skills and experience with production-grade development
Experience evaluating ML/AI solutions and understanding their quality, reliability, latency and cost trade-offs
Solid knowledge of A/B testing and result interpretation
Experience in architectural decision-making and a drive to improve engineering practices
Familiarity with tools like Docker, Kubernetes, CI/CD systems, monitoring (e.g. Prometheus, Grafana), and logging
Will be a plus
Product-oriented mindset and understanding of business metrics
Experience building real-time and high-load ML systems
Experience with open-source or self-hosted models
Familiarity with modern MLOps tools (e.g. MLflow, Airflow, Kubeflow)
Experience evaluating the UX of AI-driven interactions
What we offer you
Flexible working hours and a hybrid work format
Well-equipped offices for focused and collaborative work
A global, distributed team of 500+ professionals
Learning, mentorship, and long-term career growth
Relocation support and private health insurance
Performance-based bonuses
TradingView Premium access
Regular team events and company-wide meetups
Join the TradingView team and help us build a product used by millions of traders and investors worldwide. We look forward to hearing from you!
TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 600+ professionals from 40+ countries who speak nearly 20 languages.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Site Reliability Engineer Senior (Sr SRE) Responsibilities:
• Provide technical leadership to a growing team focused on applying software engineering practices to operations at scale.
• Monitor and report on service level objectives for a given applications services. Work with business and product owners to establish key performance indicators.
• Participate in conducting technical training events, game day scenarios, and focused engineering spikes.
• Design and architect operational solutions for managing applications, with the specific goal of increasing the automation, repeatability, and consistency of operational tasks.
• Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload reasonable.
• Sponsor healthy software development practices.
• Persistent testing of application and infrastructure resiliency over a variety of error conditions.
• Partnering with security engineers and developing plans and automation too aggressively and safely respond to new risks and vulnerabilities.
• Collaborate with internal teams to ensure that operational development solutions meet business requirements.
• Provide architectural and practical guidance to software development to improve resiliency, efficiency, performance, and costs.
• Develop, communicate, and monitor standard processes to promote the long-term health of sustainability and health of operational development tasks.
• Collaborate with and include yourself into the “feature/Service” oriented development teams.
Qualifications:
• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required.
• Prior relevant software development / architecture experience.
• Good hands-on experience in a DevOps or System Administration role.
• Prior experience building and supporting cloud-based solutions
• Experience in a production environment supporting mission-critical applications
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby.
• Experience with algorithms, data structures, complexity analysis and software design.
• Experience working with configuration management and deployment automation tools like Chef, Terraform, Puppet or Ansible.
• Experience within operations, administering both Window (2003/2008/2012) and Linux machines.
• Knowledge of the Software Development Life Cycle with experience working in QA and beta environments.
• Proficiency in cloud computing concepts as well as on premise.
• Experience working with Azure cloud infrastructure and services is strongly preferred.
• Experience with virtualization and container solutions is strongly preferred. (ie. , Docker, Kubernetes, ECS)
• A strong understanding of diverse infrastructure platforms and infrastructure concepts
• A strong understanding of the Agile software development methodology
• Knowledge of standard production practices including change management
• Ability to debug and optimize code and automate routine tasks.
• Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.
Nice to Have:
• Versatility as demonstrated with troubleshooting diverse sets of hosting technologies (web server platforms, Java application platforms, operating systems, network components, virtualization technologies, database platforms)
• Healthy knowledge of Linux (have compiled your own kernel at some point, know how to trace syscalls, understand TCP, care about the difference between sysvinit/runit/systemd, etc.)
• Knowledge of Open Source software’s and contributions to the open source community.
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $142,300-177,900+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
This person will be part of our Growth Data Science team, collaborating with peers and cross-functional partners in Product, Finance, and Strategy to continuously improve our forecasting capabilities. They will drive methodological advances and deliver trustworthy business-critical quarterly forecasts, built on a deep understanding of the dynamics of user growth across Duolingo’s product portfolio.
🧠 You will...
Join a small team of data scientists focused on User Growth forecasting. Collaborate with peers and mentor junior data scientists to ensure that our forecasts remain trustworthy and reliably delivered.
Work with diverse stakeholders to develop forecasts that reflect a deep understanding of our product development, big bets, and evolving business strategy.
Translate complex analytical findings into clear narratives for senior leadership and cross-functional partners. Influence strategic decisions through a combination of technical depth and effective communication.
Develop and validate methodological advances to our forecasts, aligning methodological strengths with business priorities.
Build systems and processes that ensure our forecasting process is robust and repeatable.
✅ You have...
Applied industry experience building forecasts in messy real world settings where details, confounds, and the validity of assumptions matter.
A graduate degree in Data Science, Statistics, Economics, or a related quantitative field, or equivalent demonstrated expertise in formal analytical techniques.
Demonstrated ability to connect technical results to real-world recommendations, and to translate product and business changes into technical requirements.
Strong command of SQL, Python, AI analysis tools, and data/analytics engineering ecosystems.
Exceptional communication skills, both written and verbal, with the ability to distill complex quantitative work into crisp, actionable insights for diverse audiences.
⭐ Exceptional candidates will have...
Experience operating at a high-growth consumer technology company, including experience with user growth forecasting specifically.
Experience at a public company, including the analytical demands that come with investor-grade reporting and forecasting.
An impressive Duolingo streak.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$182,800
—
$247,300 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
leadIndia - Remote; For applicants from the European Union, please review
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УдалённоEngland; Canada; United States; Clear written and verbal communication, strong cross-functional influence, customer closeness and comfort leading a remote-first organisation across European and US time zones
seniorNew York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоseniorRemote or Mississauga
ОфисLimassol
ГибридseniorLondon, United Kingdom
УдалённоUnited States
leadSan Francisco, CA | New York City, NY | Seattle, WA
ОфисMexico City; Brazil Office
УдалённоLimassol, Cyprus
ГибридseniorLondon, United Kingdom
ГибридRussia
География найма не уточнена
ГибридseniorLimassol, Cyprus; Tbilisi, Georgia; Relocation support and private health insurance