Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
Role Overview We are looking for a hands-on, empathetic Customer Support Team Lead to guide our Payments Support team. In this role, you will mentor frontline agents, manage complex payment escalations, and collaborate with Risk, Compliance, and Product teams to deliver fast, secure, and frictionless financial support experiences.
Responsibilities
- Team Leadership & Coaching: Guide, mentor, and supervise payment support specialists to achieve operational KPIs, ensuring top-tier communication, accuracy, and customer care across all interactions.
- Escalation & Risk Management: Act as the primary point of escalation for complex, high-stakes, or sensitive payment inquiries (e.g., failed transactions, chargebacks, account holds, and suspected fraud), ensuring swift and compliant resolution.
- Cross-Functional Collaboration: Partner closely with Risk, Compliance, Finance, Engineering, and Product teams to troubleshoot payment incidents, refine workflows, and advocate for customer needs.
- Performance & Workforce Management: Conduct regular 1:1s, performance reviews, and quality assurance audits; collaborate with Workforce Management on capacity planning, shift scheduling, and hiring.
- Metrics & Analytics: Monitor key support and payment-specific metrics (CSAT, First Contact Resolution, SLA adherence, and escalation rates) to measure team effectiveness and identify operational bottlenecks.
- Continuous Improvement: Analyze customer journeys and payment touchpoints to reduce friction, update knowledge bases, and foster a culture of feedback and adaptability as our financial products evolve.
Requirements
- Payments & Fintech Experience: Proven experience in customer support within payments, fintech, banking, or e-commerce, with a solid understanding of payment processing, chargebacks, refunds, and KYC/AML basics.
- Leadership Track Record: Experience setting clear deliverables and coaching support teams (leading teams of 10+ is a strong plus) to hit KPIs, ideally in hybrid or fully remote environments.
- Composure Under Pressure: High sense of urgency with the ability to navigate sensitive financial issues, ambiguity, and rapid product changes with calm, decisive communication.
- Process & Project Mindset: Strong organizational, time-management, and project management skills, with a history of optimizing support workflows and standard operating procedures (SOPs).
- Communication Mastery: Deep understanding of tone-of-voice principles, de-escalation techniques, and clear cross-functional communication with both technical and non-technical stakeholders.
- Adaptability: Self-starter capable of operating autonomously; experience supporting evolving, early-stage, or high-growth products is highly desirable.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice
Location: Newport, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are seeking a highly organized and experienced
Warehouse and Logistics Specialist
to oversee and optimize logistics, warehouse management and asset-related processes.
This role will involve implementing and refining asset management processes, review logistics and warehousing operations, setting up equipment certification, onboarding new partners and locations, and managing insurance and old asset sales.
This position is based on site in our Newport, South Wales location
Your responsibilities will include:
Oversee and optimize all logistics and warehouse management processes, ensuring efficiency and compliance.
Implement asset management processes to track the full lifecycle of assets.
Review and refine logistics/warehousing processes to identify areas for improvement.
Set up and manage equipment certification processes to meet operational and regulatory requirements.
Onboard new partners and locations, ensuring smooth integration into the logistics and asset management systems.
Manage insurance for assets, including claims, renewals and risk mitigation strategies.
Facilitate the sale and disposal of old assets in compliance with company policies and regulations.
Collaborate with cross-functional teams to ensure seamless asset management and logistics operations.
Monitor and report on key logistics and asset management metrics, providing insights for continuous improvement.
We expect you to have:
3-5 years of experience in logistics or logistics project management.
Familiarity with logistics management systems, ERP software and asset-tracking tools.
Strong project management skills with the ability to manage multiple tasks and priorities.
Knowledge of logistics, warehouse operations and asset lifecycle management best practices.
Strong attention to detail and organizational skills.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's RL Data Platform team builds the systems that produce, move, and serve the human data Claude learns from: the interfaces humans use to give feedback, the pipelines that turn raw feedback into training signal, and the tooling researchers use to launch, monitor, and inspect data collection. Every RL run depends on a steady supply of high-quality data - human feedback, expert demonstrations, graded transcripts - and when a researcher has an idea for new data on Monday, our job is to make it collectable by Wednesday and in the training mix by Friday.
This is a full-stack, ownership-heavy role on a small, senior team. You'll design and ship web interfaces used by thousands of expert annotators, build the backend services and data pipelines behind them, and work directly with RL researchers to understand what data they need and why. You'll scope your own projects, make architectural calls, and see them through to production. We're looking for engineers who treat researchers as their users, build for reliability first, and care as much about the shape of the data leaving the system as the UI going into it.
Key responsibilities
Design, build, and operate the feedback and data collection interfaces used by human annotators, domain experts, and internal researchers.
Build and maintain the backend services, APIs, and pipelines that route model samples to humans and return structured feedback to training.
Own the reliability, latency, and usability of systems that run continuously against live model endpoints.
Partner with RL researchers to translate loosely specified data needs into well-scoped collection campaigns and the tooling to run them.
Build dashboards, monitoring, and inspection tools so researchers can see data quality and throughput without asking an engineer.
Identify and remove the bottlenecks between "we want this data" and "it's in the training mix".
Minimum qualifications
Strong full-stack engineering skills, with production experience in TypeScript/React on the frontend and Python on the backend.
Experience designing and operating backend services and data pipelines that other teams depend on.
A track record of owning projects end-to-end, from an ambiguous brief to something in production that people use.
Comfort working directly with technical stakeholders whose needs change week to week, and the judgment to push back when something isn't worth building.
Effective use of AI tools in your own day-to-day work.
Care about the societal impacts of your work.
Preferred qualifications
Experience building annotation, labelling, evaluation, or other human-in-the-loop data tooling.
Experience with RLHF, preference data, or other human-feedback pipelines for ML systems.
Experience shipping researcher-facing or other expert-facing internal tools people love: interviewing users, hunting down friction, measurably improving the experience.
Experience running experiments on data collection interfaces and using the results to improve data quality.
Experience working with crowdworker or expert vendor platforms at scale.
Familiarity with how LLMs are trained and evaluated.
Representative projects
Build an interface that lets a domain expert review a long agentic transcript, flag the step where things went wrong, and write a corrected continuation - with the result landing in a training-ready format.
Rework the sampling path between our feedback interfaces and model endpoints to cut time-to-first-sample for annotators.
Build a campaign launcher that lets a researcher stand up a new data collection effort (task, rubric, population, quality checks) without writing code.
Instrument annotator behaviour to detect low-effort or adversarial work and surface it to the quality team automatically.
Design the data model for a kind of feedback we haven't collected before, and ship the pipeline that gets it into the training mix.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple ad spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years.
What you’ll get:
Scale — manage $1M+/month in ad spend with a clear path to $10M/month.
Ownership & autonomy — full control over product categories, course portfolios, P&L, and new verticals.
Speed — no bureaucracy with fast decision-making.
Remote-first — work from anywhere with an international contract.
Team — a highly capable, fast-moving team with strong collaboration.
Growth — access to top-tier tools (ads & AI), education budget, and expert consultations.
Responsibilities:
— Own revenue targets across all acquisition channels
— Manage and scale $1M+/month ad budget (Meta, Google/YouTube, TikTok, etc.)
— Scale what works, cut what doesn’t, and build what’s missing
— Optimize funnels: offers, landing pages, creatives, testing, conversion
— Lead the team: media buyers, creative producers, external partners
— Launch and manage new product categories: hypothesis → launch → P&L ownership
Who we’re looking for:
— CMO / Head of Growth / Performance Lead with direct revenue ownership
— Experience managing $10K+/day budgets across Meta, Google/YouTube, TikTok
— Strong background in direct-response funnels (landing purchase / subscription flows)
— Experience in edtech, wellness, subscriptions, or e-commerce on international markets
— Data-driven mindset: CAC, LTV, ROMI are daily tools
— Hands-on approach — not just managing, but executing
— Actively using AI tools in daily workflows
— English level: B2–C1
How to apply:
A cover letter is required. Please include your strongest case: channel, budget scale, impact on revenue, key metrics, and growth dynamics, and what you would analyze first in their business model to identify the main growth lever.
Location: Amsterdam
Workplace: OnSite
About Us:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role:
We’re looking for a hospitality-passionate operations person. Good onboarding is what sets our merchants up for success. From the first meeting and the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others.
Your day-to-day will be a mix of calls, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it.
What You’ll Do:
Help Tebi customers get up and running smoothly and support them during their first month with the product:
- Run restaurant onboarding online: train, connect and implement together with the restaurant team
- Problem-solve for our merchants while running live operations
- Support restaurants for the first month after the go live
- Find opportunities for improvement in our process, materials and systems
- Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations
What You’ll Need:
- You are a creative problem solver who enjoys interacting with hospitality businesses
- You are empathetic towards our merchants and curious about their business
- You can juggle multiple things at once and bring structure
- Curious about the product, want to be an expert in Tebi system and can apply your knowledge
- Good communication - you are great at proactive contact and managing expectations
- Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day
- Flexibility in working hours to fit our merchants’ needs
- At least 1-2 years of experience in hospitality, early startup operations, fast-paced account management or customer operations
- You are comfortable working in both English and Dutch
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible Time-off
- Lunch provided in the office
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Berlin, Germany
Workplace: onsite
ABOUT YOU
We are looking for an IT Support Engineer who is customer-service oriented, proactive, and highly organized to join our Corporate IT team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own IT operations end-to-end for our Berlin office - from employee onboarding and equipment setup to managing our core internal systems and being the first point of contact for anyone who needs help.
Strong troubleshooting and communication skills are essential, along with experience in IT support, systems administration, and hands-on hardware/software maintenance. The ability to manage multiple priorities independently and adapt to shifting demands in a dynamic environment will be key to your success in this role.
If you're passionate about solving problems and keeping people productive and love being part of a global gaming commerce company that helps developers bring their games to players around the world, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
RESPONSIBILITIES
Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and deprovisioning, and equipment handoff.
Administer the company's core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP), along with the office network and AV and conference-room systems.
Act as the primary on-site point of contact for the office, providing a mix of on-site and remote support with a strong customer-service focus.
Manage office IT equipment across its full lifecycle: procurement, deployment, maintenance, and decommissioning of hardware (printers and scanners, peripherals, AV) and software, keeping the asset inventory accurate and all allocations logged.
Own vendor relationships for IT hardware and services (for example, Apple, Dell, Asus, Logitech).
Provide IT support for internal events such as meet-ups and conferences, and support employee desk moves and office reconfigurations.
Create and maintain clear IT documentation and runbooks for the systems and processes you own.
REQUIREMENTS
At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting, installation, and maintenance.
Professional working proficiency in
English
and
German
, with the ability to explain technical concepts clearly to non-technical colleagues.
Hands-on experience administering core business and identity systems (for example, Google Workspace, Atlassian, Okta, LDAP, VPN).
Experience with office networking, AV and conference-room systems, CCTV and physical security systems, and backup and recovery.
Excellent interpersonal skills with a genuine customer-service mindset.
Comfortable working independently and owning problems end to end in a dynamic environment where priorities can shift quickly.
Proactive and organized, eager to learn, with strong practical problem-solving skills.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Remote in the UK; Dublin, Ireland
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote in the UK or Ireland
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸 and Belgium 🇧🇪.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the team in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members.
We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions.
And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies. The expert stays in command; the AI does the heavy lifting.
⚡ WHY THIS ROLE IS SPECIAL
- Direct Impact: Your decisions affect Alan’s scaling, growth, profitability and ability to provide delightful experience to members when they need it the most.
- Human + AI, done right: You won't build AI that replaces people. You'll build the control surface that lets human experts drive the AI - the tools that decide what happens when the AI alone isn't enough.
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.
🔍 WHAT WE'RE LOOKING FOR
Technical Requirements:
- 5+ years building scalable software systems
- Full-stack experience (backend and frontend)
What we value:
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- Humble and still willing to grow (no matter your seniority)
Mission Alignment:
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 !
🌍 HOW WE WORK
Location: You must be legally eligible to work in France, Belgium and Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Remote in the United States or Canada (West Coast/PT)
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote on the West Coast (PDT) in North America
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
This role will support the Compliance function for OKX Türkiye, helping ensure the business operates in line with MASAK, SPK and wider local regulatory requirements. You’ll work across AML/CFT, KYC/EDD, regulatory reporting, marketing and product compliance, customer protection and compliance controls, while partnering closely with Product, Legal, Marketing, Risk and Operations. The role is ideal for an experienced compliance professional who can interpret regulation, identify risks and control gaps, and translate regulatory requirements into practical solutions within a fast-paced fintech and crypto environment.
What You’ll Be Doing
Support the establishment, execution and maintenance of OKX TR’s local Compliance Program in accordance with MASAK regulations (
Law No. 5549
)
, SPK requirements and applicable internal policies.
Assist in the review and oversight of customer due diligence processes, including individual and corporate onboarding, identity verification, enhanced due diligence, customer risk assessment and ongoing monitoring requirements.
Support the preparation, review and maintenance of suspicious transaction reporting processes, including case analysis, supporting documentation, internal coordination and communication with MASAK where required.
Assist in the handling of regulatory, law enforcement and official authority requests, ensuring that relevant information is reviewed, documented and provided in line with applicable regulatory timelines and internal procedures.
Support the review of marketing campaigns, campaign terms and conditions, GTM materials, reward mechanics, influencer / KOL content, social media content, customer-facing communications, website / app content and research / educational materials from a local Compliance perspective.
Assist in assessing marketing and customer-facing materials against Türkiye-specific regulatory expectations, including fair and clear communication, customer protection, misleading statements, investment advice risk, guaranteed return language, reward disclosures, crypto-asset reward mechanics and onshore / offshore separation.
Support Compliance review of new products, product changes, customer journeys, product documentation, business initiatives and launch materials, helping ensure that local regulatory requirements are considered before implementation.
Assist in the preparation and review of internal procedures, regulatory registers and control documents relating to Compliance-related product, system, marketing and operational enhancements.
Support the monitoring of customer activity, risk indicators and compliance controls to help identify potential suspicious activity, financial crime risks, data-quality issues or process gaps requiring further review or escalation.
Assist in identifying, documenting and following up on control gaps, system limitations and remediation needs, including issues affecting customer data, account status visibility, regulatory reporting, KYC flows and operational controls.
Assist in regulatory mapping and horizon-scanning activities by tracking applicable MASAK, SPK and other relevant regulatory requirements, and supporting the mapping of obligations to internal processes, owners and controls.
Support the preparation and maintenance of Compliance trackers, management reports, Board-level inputs, regulatory DDQs, audit support materials, internal knowledge bases and workflow mappings.
Work closely with Product, Legal, Marketing, Customer Support, CDD, Risk, Operations and Global Compliance teams to support effective implementation of local regulatory requirements across business processes.
Contribute to automation, reporting and operational-efficiency initiatives, including workflow mapping, data analysis, compliance tools and system enhancement requests.
What We Look For In You
3
–
5
years of experience
in compliance, AML/CFT, regulatory compliance, risk management, financial crime, internal controls, legal / regulatory advisory or a similar role, preferably within financial services, fintech, crypto, payments or another regulated environment.
Background in technology-driven, fintech, financial services or regulated environments; crypto experience is a plus but not mandatory.
Understanding of, or strong interest in,
AML
/
CFT
,
KYC
,
EDD
,
sanctions
,
PEP
,
Travel Rule
,
customer due diligence
, regulatory reporting, marketing compliance and customer protection controls
.
Familiarity with MASAK and SPK regulations/requirements
Ability to interpret regulatory requirements and translate them into practical operational processes, controls, documentation, customer communications and product / system requirements.
Experience or strong interest in reviewing marketing materials, campaign terms, customer-facing communications, product documentation, website / app content, research content or regulatory disclosures.
Strong analytical, research and problem-solving skills, with the ability to identify risk patterns, control gaps and process weaknesses.
Well-organised, detail-oriented and able to manage documentation, trackers, controls and multiple workstreams accurately.
Strong written and verbal communication skills in English and Turkish, with the ability to collaborate effectively with cross-functional teams.
Familiarity with compliance databases, case management systems, screening tools, reporting systems, data analysis or workflow automation is a plus.
Proactive mindset, high integrity and ability to work in a fast-paced, technology-driven environment.
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Russia
Workplace: hybrid
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
The ideal candidate will be responsible for managing RDBMS and NoSQL solutions, optimizing performance, implementing replication and high availability, and providing support to development teams.
Qualifications
5+ years of experience as a Database Administrator
Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study
Expert-level experience with at least one of MySQL, PostgreSQL
Familiarity with other RDBMS or NoSQL solutions
Strong knowledge of SQL (DDL, DML, DCL)
Experience with AWS or GCP cloud platforms
Proficiency in Linux
Excellent interpersonal and communication skills, with the ability to convey technical information to non-technical stakeholders
Strong analytical and problem-solving abilities
English language proficiency at B2 level or higher
A plus if:
Experience in scripting, automation, and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Puppet, Bash/Python)
Team management experience
Familiarity with observability tools like Datadog, Prometheus, Grafana, or Zabbix
Responsibilities
Manage RDBMS and NoSQL solutions
Ensure database performance, scalability, high availability, and disaster recovery across environments deployed on bare-metal servers and virtual machines
Implement and manage replication сhains, partitioning / sharding, backups
Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions
Troubleshooting
Drive automation using Terraform, Puppet, and custom tooling for infrastructure and database lifecycle management
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: London; United Kingdom
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We're looking for Platform Engineers who treat the platform as a product, with every engineer at Attio as its customer. You'll own the infrastructure, tooling and pipelines that let the rest of engineering ship quickly and safely, and you'll be accountable for keeping all of it reliable, fast and cost-effective as we scale.
WHAT YOU'LL DO
- Build and evolve our platform infrastructure as code (Terraform, Kubernetes, GCP), so every environment is reproducible, version-controlled and auditable.
- Own our CI/CD pipelines end-to-end, making builds, tests and deploys fast, reliable and secure for every engineer at Attio.
- Own our observability stack - metrics, logging and distributed tracing - as the foundation of an exceptional reliability culture.
- Define and hold SLOs for latency, availability and error rates, and manage capacity to stay comfortably inside them.
- Lead incident response: triage and resolve complex production issues, then run blameless post-mortems and ship the fixes as code.
- Partner with product engineering teams to remove manual toil and shorten the path from writing code to running it in production.
WHAT YOU'LL BRING
- Hands-on experience operating production systems with an SRE mindset: SLOs, error budgets, toil reduction and blameless post-mortems.
- Excellent knowledge of modern cloud architectures (either GCP or AWS), including networking, IAM and managed services.
- Demonstrable deep expertise with Docker and Kubernetes at scale, covering cluster design, networking, storage and security.
- Proficiency in a modern language such as Typescript, Go, Python or Rust, and a track record of writing well-tested automation.
- Experience owning mission-critical operational tooling, including centralised logging or APM (e.g. Datadog, Splunk).
- Ability to communicate technical ideas to the wider team and influence how other engineers build and operate their services.
WHAT WE OFFER
- Competitive salary of £105,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: Aarhus Office
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organisation that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimises data labelling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
As a Staff Software Engineer within Investigations, you'll be a driving force in a team of engineers, taking ownership of technical direction and sharing responsibility for providing the right tools and the right data to build best in class customer experiences. You'll lead the design, build and maintenance of new customer facing web-features as well as the APIs and services backing them. A key part of this role is partnering closely with product managers and designers, leveraging your deep understanding of the underlying data platform to deliver impactful, scalable solutions to our customers.
In this role, you'll:
- Lead the architecture, maintenance and development of serving cloud-native data ingest and aggregation processes that intake gigabytes of data per day
- Drive the delivery of features across our product suite that detect activities for market manipulation, fraud, behavioural patterning, and more
- Own and scale a high-performance services on AWS that handle thousands of requests per second
- Lead the team's modernisation efforts towards a streaming architecture, setting technical direction and best practices
- Own and drive the direction and enablement of our graphing platform, which is used across multiple products to drive and visualize understanding of our insights and data, both on and off the blockchains
- Debug and resolve production issues across multiple systems and services, guiding the team through complex technical challenges
- Mentor and grow engineers across the team, fostering a culture of technical excellence and collaboration
We're looking for candidates who have:
- Proven experience leading the design and implementation of cloud-native services-based systems in a major cloud provider like AWS or GCP
- A strong track record of mentoring engineers, leading cross-team projects, and driving design and technology decisions at a senior or lead level
- The ability to align technical execution with product and design partners, with a strong bias to ship and iterate
- Deep experience with object-oriented programming languages; we mostly use Java and typescript but appreciate a variety of languages!
- A strong technical background with extensive experience working directly on complex backend and/or frontend systems and projects, including in leadership or lead engineer roles
- Great pride from taking ownership of product ideas from inception through to production
- Good understanding of both frontend and backend best practices and paradigms.
- Integrated AI impactfully in customer-facing products or engineering infrastructure
You might also have:
- Experience with AI-friendly and driven systems
- Exposure to or interest in the cryptocurrency technology ecosystem
- Terraform and Kubernetes knowledge
Technologies we use:
- Java (Spring Boot)
- Typescript (React, Angular)
- Kafka (Warpstream)
- K8S
- Terraform
- PostgreSQL
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We're looking for Platform Engineers who treat the platform as a product, with every engineer at Attio as its customer. You'll own the infrastructure, tooling and pipelines that let the rest of engineering ship quickly and safely, and you'll be accountable for keeping all of it reliable, fast and cost-effective as we scale.
WHAT YOU'LL DO
- Build and evolve our platform infrastructure as code (Terraform, Kubernetes, GCP), so every environment is reproducible, version-controlled and auditable.
- Own our CI/CD pipelines end-to-end, making builds, tests and deploys fast, reliable and secure for every engineer at Attio.
- Own our observability stack - metrics, logging and distributed tracing - as the foundation of an exceptional reliability culture.
- Define and hold SLOs for latency, availability and error rates, and manage capacity to stay comfortably inside them.
- Lead incident response: triage and resolve complex production issues, then run blameless post-mortems and ship the fixes as code.
- Partner with product engineering teams to remove manual toil and shorten the path from writing code to running it in production.
WHAT YOU'LL BRING
- Hands-on experience operating production systems with an SRE mindset: SLOs, error budgets, toil reduction and blameless post-mortems.
- Excellent knowledge of modern cloud architectures (either GCP or AWS), including networking, IAM and managed services.
- Demonstrable deep expertise with Docker and Kubernetes at scale, covering cluster design, networking, storage and security.
- Proficiency in a modern language such as Typescript, Go, Python or Rust, and a track record of writing well-tested automation.
- Experience owning mission-critical operational tooling, including centralised logging or APM (e.g. Datadog, Splunk).
- Ability to communicate technical ideas to the wider team and influence how other engineers build and operate their services.
WHAT WE OFFER
- Competitive salary of €105,000 to €125,000
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: Aarhus Office
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organisation that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimises data labelling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
As a Senior Software Engineer within Investigations, you'll be a driving force in a team of engineers, taking ownership of technical direction and sharing responsibility for providing the right tools and the right data to build best in class customer experiences. You'll lead the design, build and maintenance of new customer facing web-features as well as the APIs and services backing them. A key part of this role is partnering closely with product managers and designers, leveraging your deep understanding of the underlying data platform to deliver impactful, scalable solutions to our customers.
In this role, you'll:
- Lead the architecture, maintenance and development of serving cloud-native data ingest and aggregation processes that intake gigabytes of data per day
- Drive the delivery of features across our product suite that detect activities for market manipulation, fraud, behavioural patterning, and more
- Own and scale a high-performance services on AWS that handle thousands of requests per second
- Lead the team's modernisation efforts towards a streaming architecture, setting technical direction and best practices
- Own and drive the direction and enablement of our graphing platform, which is used across multiple products to drive and visualise understanding of our insights and data, both on and off the blockchains
- Debug and resolve production issues across multiple systems and services, guiding the team through complex technical challenges
- Mentor and grow engineers across the team, fostering a culture of technical excellence and collaboration
We're looking for candidates who have:
- Proven experience leading the design and implementation of cloud-native services-based systems in a major cloud provider like AWS or GCP
- A strong track record of mentoring engineers, leading cross-team projects, and driving design and technology decisions at a senior or lead level
- The ability to align technical execution with product and design partners, with a strong bias to ship and iterate
- Deep experience with object-oriented programming languages; we mostly use Java and typescript but appreciate a variety of languages!
- A strong technical background with extensive experience working directly on complex backend and/or frontend systems and projects, including in leadership or lead engineer roles
- Great pride from taking ownership of product ideas from inception through to production
- Good understanding of both frontend and backend best practices and paradigms.
- Integrated AI impactfully in customer-facing products or engineering infrastructure
You might also have:
- Experience with AI-friendly and driven systems
- Exposure to or interest in the cryptocurrency technology ecosystem
- Terraform and Kubernetes knowledge
Technologies we use:
- Java (Spring Boot)
- Typescript (React, Angular)
- Kafka (Warpstream)
- K8S
- Terraform
- PostgreSQL
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: London; United Kingdom
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We're looking for Platform Engineers who treat the platform as a product, with every engineer at Attio as its customer. You'll own the infrastructure, tooling and pipelines that let the rest of engineering ship quickly and safely, and you'll be accountable for keeping all of it reliable, fast and cost-effective as we scale.
WHAT YOU'LL DO
- Build and evolve our platform infrastructure as code (Terraform, Kubernetes, GCP), so every environment is reproducible, version-controlled and auditable.
- Own our CI/CD pipelines end-to-end, making builds, tests and deploys fast, reliable and secure for every engineer at Attio.
- Own our observability stack - metrics, logging and distributed tracing - as the foundation of an exceptional reliability culture.
- Define and hold SLOs for latency, availability and error rates, and manage capacity to stay comfortably inside them.
- Lead incident response: triage and resolve complex production issues, then run blameless post-mortems and ship the fixes as code.
- Partner with product engineering teams to remove manual toil and shorten the path from writing code to running it in production.
WHAT YOU'LL BRING
- Hands-on experience operating production systems with an SRE mindset: SLOs, error budgets, toil reduction and blameless post-mortems.
- Excellent knowledge of modern cloud architectures (either GCP or AWS), including networking, IAM and managed services.
- Demonstrable deep expertise with Docker and Kubernetes at scale, covering cluster design, networking, storage and security.
- Proficiency in a modern language such as Typescript, Go, Python or Rust, and a track record of writing well-tested automation.
- Experience owning mission-critical operational tooling, including centralised logging or APM (e.g. Datadog, Splunk).
- Ability to communicate technical ideas to the wider team and influence how other engineers build and operate their services.
WHAT WE OFFER
- Competitive salary of £105,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Newport, United Kingdom
San Francisco, CA | New York City, NY
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