Location: Boulder, CO
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
You’ll be the right hand to our People Ops Lead and the boots on the ground for the day-to-day operations that keep our US team running smoothly. You’ll own creating an office that supports our team to do their best work, ensuring all the pieces come together during a new starter’s onboarding, and shaping the moments that keep our team connected and bring our culture to life.
This is a hands-on, fast-paced opportunity for someone who’s hungry to make an impact, wants to learn from an epic team, and finds real meaning in helping others. We don’t care whether you have direct experience in this field. We’re looking for a self-starter who excels at whatever they put their mind to – in the past, that might have looked like your studies, your sport, or a personal pursuit. Your character will really matter: bring joy, humility, a deep hunger to learn, and high standards for your own performance.
This is a new role. You will add horsepower to our US operations as our team grows quickly.
WHAT YOUR DAY COULD LOOK LIKE
- People experience: Bring our culture to life. Make every person feel welcomed and seen.
- Deliver team events and support on bigger company celebrations.
- Own delivering how we celebrate our people, from birthdays and work anniversaries to farewells and everything in between.
- Office management: Keep our Boulder office humming. This is our US headquarters, and you’ll be the person making sure it’s the best place to be - stocked and running smoothly.
- Keep the snacks and drinks for the team stocked and orderly.
- The go-to person when something needs fixing, coordinating with vendors to make it happen.
- Support future office moves and changes to the space.
- Onboarding: Be one of the first people our new starters meet - their guide to how things work here, both practically and culturally.
- Make sure new starters have what they need to hit the ground running.
- Coordinate equipment, system access and other setup with the relevant teams.
- Help managers ensure every new starter gets up to speed fast and feels in control of their journey at Halter.
- People systems: Keep our people information, systems and workflows accurate and up to date, and spot where a better process would save everyone time.
This is a generalist role - we can promise you that other opportunities and projects will pop up. You'll be part of making it all happen.
A DAY IN YOUR LIFE MIGHT LOOK LIKE
- You’re in early because two new starters begin today. Laptops are ready, a hand-written note from the team is on their desk, and you’re at the door to welcome them.
- The snack order arrives at 9am. You unpack it, and notice the merch cupboard is chaos again, so you block out a half hour to sort it.
- Two of the meeting room TVs have stopped working before a company-wide call. You get IT on it and move the meeting to a room that works.
- You run a week-one check-in with last Monday’s new starters, walking them through their trip to New Zealand and how we look after our company vehicles.
- You overhear the team talking about the new brewery down the road and make a booking for Friday afternoon’s team drinks.
- You remember a teammate’s one-year anniversary is tomorrow. You give their manager a heads up and pull their celebratory one-year jumper out of the cupboard.
- You look ahead in the calendar and notice the move to the new Boulder office is fast approaching. You proactively book in a team of movers and start brainstorming ways to make the office move easy and fun for the team.
- A bunch of the overseas Halter team are in town next week, so you get a full team lunch on the calendar and make sure they have access to the tech they need to book meeting rooms while in town.
You will need a valid US license for this role as you will be moving and coordinating vehicles regularly.
WE’RE LOOKING FOR SOMEONE WHO IS…
- A weapon at organizing: strong operational and project management ability, with a track record of getting things done in fast-moving, ambiguous environments.
- Calm under pressure: you can drop everything for an urgent request, sort it, and pick your day back up without missing a beat.
- Highly empathetic: you read between the lines and put yourself in other people’s shoes.
- Unreasonably hospitable: you bring a customer-service mindset to every employee, every time. A hospitality background would be an incredible asset in this role!
- A strong communicator and cares deeply for the details: clear in writing and in person, and nothing slips through the cracks.
- Thoughtful: you have great judgement, high-integrity and are trustworthy with sensitive information.
- In love with systems: obsessed with making things better: you spot an opportunity to improve something, and you just do it. You hate making the same mistake twice.
- A scrappy go-getter: you excel without structure and can handle a vague brief with ease. No task is too big or small, whether you’re choosing a new office space for the team or remembering a team member’s favorite snack for their Birthday.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Build primitives for self improvement: Create the feedback loops, evaluation systems, memory, signals, and decisioning infrastructure that help long-running agents learn from outcomes and improve over time.
- Build the future of long-horizon agents: Design and ship agents that pursue complex business outcomes over days, weeks, or months across voice, SMS, email, and other channels.
- Turn 0-to-1 work into a platform: Identify patterns and build reusable systems, abstractions, and tools that make future Horizon agents faster and easier to launch.
- Solve technically complex problems: Build across orchestration, integrations, data, memory, signals, decisioning, observability, and multi-channel engagement.
- Shape the Horizon product: Surface platform gaps through hands-on implementation and work with product and engineering to define Horizon’s architecture and roadmap.
- Create a clean path beyond the POC: Once a solution is validated, translate what you built into durable product capabilities and enable a successful handoff for continued deployment.
WHAT YOU’LL BRING
- Experience building and scaling end-to-end production systems.
- Strong platform and systems engineering fundamentals.
- The ability to move between customer problems, product design, and technical implementation.
- Strong technical judgment in ambiguous, fast-changing environments.
- A builder’s mindset and the ability to take products from zero to one.
- Comfort working directly with customers and understanding complex business processes.
- High agency, adaptability, and clear communication.
- At least two years of professional software engineering experience
- Experience with Python, TypeScript, or Go and React.
EVEN BETTER...
- Experience as a founder, founding engineer, or early engineer at a startup.
- Experience building workflow, orchestration, event-driven, or distributed systems.
- Experience developing platforms or reusable infrastructure for other engineers.
- Experience building or deploying AI and LLM-powered products.
- Familiarity with enterprise integrations, APIs, data pipelines, and systems of record.
- Experience working in complex industries such as financial services or healthcare.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call.
Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1.
- Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports.
- Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway.
- Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention.
- Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened.
- Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number.
- Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop.
- Grow the platform beyond cards: extend tokenization into a privacy vault for all PII.
WHAT YOU'LL BRING
- 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production.
- A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them.
- Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems.
- Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call.
- Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer.
- Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers.
- Degree in Computer Science or a related field, or equivalent professional experience.
You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume.
EVEN BETTER…
- Real-time or streaming systems: voice, telephony, media, or low-latency pipelines.
- Applied cryptography and key management, network isolation, egress control, or cloud security.
- Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services.
- Deployments into customer-owned clouds or single-tenant environments.
- Customer-facing technical work, such as architecture reviews with customers.
- Setting technical direction on ambiguous, high-stakes problems.
- Payments, fintech, or another sensitive-data domain such as healthcare or identity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team.
AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents.
Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay
Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery
- Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like.
- Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users.
- Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it.
- Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave.
- Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent.
- Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks.
WHAT OWNERSHIP LOOKS LIKE
- A bias for shipping. You move fast, and you finish what you start.
- Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences.
- An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago.
- An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability.
- Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web.
- 3+ years building production software that real users depend on.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI products for enterprise or consumers
- Experience building native SDKs for iOS (Swift) or Android (Kotlin)
- Experience building messaging apps, voice apps or voice agents
- Experience with SIP, WebRTC, Twilio or contact-center platforms
- Experience with real-time, low-latency distributed systems
None of these are required. If the problems above excite you, we’d love to hear from you.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance. Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior.
- Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data.
- Monitoring: Build systems for proactively monitoring agents for defects or new patterns.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI-powered products.
- A sharp eye for design.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
- Leadership experience on technical projects or teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents)
- Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents?
- Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle)
- Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play?
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI-powered products.
- A sharp eye for design.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
- Leadership experience on technical projects or teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems.
- Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments.
- Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge.
- Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Strong software engineering fundamentals and experience building production systems.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production products and systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER
- Experience building AI-powered systems or agent frameworks.
- Experience with retrieval, evaluation systems, or LLM-based applications.
- Experience building developer platforms or SDKs.
- Experience with Go and Typescript.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.
We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.
This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.
RESPONSIBILITIES
- Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
- Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
- Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
- Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
- Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
- Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
- Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
- Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.
REQUIREMENTS
- 5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
- Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
- You’ve run programs across many teams at once and kept them moving without formal authority
- Calm in the middle of an escalation: you bring structure to chaos and close the loop
- You write clearly and concisely, for engineers and for execs
- High ownership, and you’d rather fix the process than work around it
NICE-TO-HAVES
- Experience working on AI / ML Infra stack.
- Background in solutions engineering, SRE or forward-deployed teams
WHAT SUCCESS LOOKS LIKE
- In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
- Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production.
We're hiring Software Engineers with strong product and customer sense to join our Product Platform organization. This team builds the enterprise-hardened products that sit on top of our inference platform. These are the surfaces customers, partners, and their agents touch every day. We also build systems and products for developer productivity, including agentic platforms.
We're hiring across several areas:
- Commercialization, billing, and partnerships.
- Developer productivity and agentic development.
- Enterprise controls: identity, access, governance, and account lifecycle management.
You'll own customer-facing features end to end. That means talking to customers to define the problem, designing and shipping the solution, and iterating once it's in production. You'll work closely with product and design as a peer.
EXAMPLE INITIATIVES
You'll get to work on these types of projects as part of our Product Platform team:
- How we built RBAC that scales for the enterprise https://www.baseten.co/blog/rbac-from-the-ground-up-solving-for-autonomy-vs-control/
- Announcing our partnership with OpenAI https://www.baseten.co/blog/baseten-openai-partnership/
- Introducing Baseten Hosted Tools https://www.baseten.co/blog/introducing-baseten-hosted-tools/
- How leading platforms ensure observability for LLM inference https://www.baseten.co/blog/how-leading-platforms-ensure-observability-for-llm-inference/
RESPONSIBILITIES
- Own customer-facing features end to end, from understanding who you're building for through design, launch, and iteration.
- Build platforms and systems that scale and perform well in production, not one-off features or scaffolding.
- Ship in phases, working directly with internal and external customers to validate and iterate along the way instead of betting on a single big launch.
- Weigh competing customer requests and make clear prioritization calls based on impact.
- Work closely with product, design, forward deployed engineering, and go-to-market teams as a peer, contributing ideas rather than just implementing specs.
- Build the systems behind how customers buy, integrate, and use Baseten, across billing, partnerships, and developer and agentic tooling.
- Take ownership of ambiguous problems, move quickly, and drive them to completion with little process.
- Pick up new problem areas quickly and grow your scope as the team and product expand.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Larnaca, Cyprus
This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia.
Relocation conditions:
A 2,000-euro relocation bonus (3,000 euros if relocating with family).
Cloud Platform is focused on developing modern Java based services and APIs in a cloud environment. The project uses microservices, containerization, and Kubernetes to support reliable and scalable application delivery.
Design high performance Java applications using Java 17+ and Spring Boot
Develop and maintain Java applications in production environments
Build RESTful APIs for business and integration needs
Optimize microservices architectures for scalability and reliability
Develop cloud native solutions on Microsoft Azure
Deploy applications in Kubernetes environments
Manage Kubernetes based application environments
Troubleshoot applications running in Kubernetes environments
Implement CI/CD pipelines for application delivery
Automate deployment processes across delivery workflows
Collaborate with architects to deliver business requirements
Collaborate with product managers to deliver business requirements
Collaborate with cross functional teams to deliver business requirements
Ensure application scalability across supported services
Ensure application security across supported services
Ensure application reliability across supported services
Ensure application performance across supported services
Participate in code reviews across the engineering team
Mentor junior engineers in development practices
Mentor mid level engineers in development practices
Monitor production applications and infrastructure
Troubleshoot production applications and infrastructure
Contribute to system design decisions
Contribute to technical documentation
Contribute to engineering best practices
5+ years of hands on experience in Java development
Experience with Java 17+
Experience with Spring Boot
Experience with microservices architecture
Experience working with Microsoft Azure cloud services
Hands on experience with Kubernetes in production environments
Understanding of containerization technologies including Docker
Experience with relational databases including PostgreSQL, MySQL, or SQL Server
Knowledge of REST APIs
Knowledge of messaging systems
Knowledge of integration patterns
Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins
Understanding of cloud security practices
Understanding of observability practices
Understanding of monitoring practices
Experience with Git
Experience with modern software development methodologies
Upper Intermediate or higher English proficiency
Communication skills
Problem solving skills
Location: Argentina; Venezuela, Bolivarian Republic of; Colombia; Brazil; Bolivia, Plurinational State of; Chile
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Languages: English and Spanish bilingual proficiency
About the Company
Our client is an established, family-owned US freight brokerage specializing in reliable transportation and logistics solutions nationwide. The company connects businesses with trusted carriers, helping customers move freight efficiently through competitive pricing, proactive shipment tracking, and responsive communication. With a strong focus on accountability, customer satisfaction, and long-term partnerships, the team provides a fast-paced, collaborative environment where employees can develop their logistics expertise and grow into account management roles.
Job Summary
We are hiring a Bilingual Logistics Coordinator (English & Spanish) to join a growing US freight brokerage and develop into a Full-Cycle Account Manager.
This is more than a traditional track-and-trace or logistics support position. You'll begin by managing shipment coordination, carrier communication, and transportation operations before progressing into freight quoting, carrier sourcing, rate negotiation, and customer account management.
High-performing candidates may advance into an Account Manager role within 3–6 months, depending on demonstrated skills and performance.
This opportunity is ideal for someone with logistics or freight brokerage experience who wants to build a long-term career in transportation account management.
Key Responsibilities
Track shipments and provide timely pickup, transit, and delivery updates.
Vet carriers and coordinate with drivers to ensure smooth shipment execution.
Maintain accurate TMS records, shipment documents, and PODs.
Proactively resolve delays, carrier issues, and delivery exceptions.
Manage customer communications and support weekend operations.
Prepare competitive freight quotes and research market rates using DAT and Truckstop.
Source qualified US carriers and negotiate competitive rates.
Manage load coverage, carrier changes, and freight pricing.
Develop knowledge of profit margins and specialized freight types.
Manage existing customer accounts from quoting through final delivery as responsibilities expand.
Build strong customer and carrier relationships.
Grow shipment volume, maintain account records, and drive customer retention.
Requirements
Fluent professional English and Spanish, both written and spoken.
Excellent verbal communication skills and confidence speaking on the phone.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple shipments, priorities, and deadlines simultaneously.
Strong problem-solving abilities and a proactive approach to challenges.
Comfortable communicating and negotiating with freight carriers.
Ability to work independently in a fast-paced, remote environment.
Strong accountability, reliability, and willingness to learn.
Interest in developing into a customer-facing Account Manager.
Preferred Qualifications
1–2 years of experience in freight brokerage, logistics coordination, dispatching, carrier sales, or transportation operations.
Experience working with US freight carriers and transportation networks.
Familiarity with DAT, Truckstop, or similar freight load boards.
Experience using Transportation Management Systems (TMS), particularly Tai Software.
Familiarity with 3CX or similar business phone systems.
Knowledge of Dry Van, Reefer, Flatbed, Produce, Oversize, or specialized freight transportation.
Benefits
💰 Competitive base salary: Tailored to skillset and experience
🚀 Structured development toward an Account Manager role, potentially within 3–6 months.
🌍 Fully remote role
🤝 Become an integral member of an established US logistics company.
💼 Build a career in freight brokerage and transportation account management.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Global Partner Programs Manager, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions.
This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers.
What you’ll do
Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget.
Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams.
Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements.
Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership.
Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand.
Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes.
Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently.
Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope.
What you’ll bring
Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function.
A track record of taking complex programs from design through launch, adoption, measurement, and iteration.
Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement.
Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths.
Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes.
Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers.
Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution.
Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is a plus.
Openness to candidates with transferable experience who can build trust across teams and turn strategy into results.
About the team
The Ecosystem team helps GitLab grow through partners, including GSIs, MSPs, professional services partners, resellers, and cloud hyperscalers. We’re building a more intentional partner model that goes beyond the transaction to create value across sourcing, co-selling, deployment, adoption, services, and consumption. We work asynchronously across regions as part of a remote-first company, with occasional travel for partner meetings, planning, and program launches.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The role
As the Senior Manager, Solutions Architecture - at GitLab, you'll manage a distributed team of Solutions Architects working with customers across AMER. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes.
You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across the region by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams.
Some of the types of projects you'll work on:
Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals
What you’ll do
Manage a team of intermediate and senior Solutions Architects across AMER setting clear direction and enabling high-quality execution across the region.
Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win.
Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes.
Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals.
Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals.
Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution.
Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders.
Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth.
What you’ll bring
Consumption experience: The ability to assess technical depth and consumption capability across a team and to build the talent system that improves both.
Technical experience: A credible hands-on background in solution architecture, and the ability to set expectations for architecture and deployment quality across cloud, hybrid and on-premises or self-managed environments for your region.
A deep understanding of consumption economics, regional pipeline dynamics and adoption patterns.
Knowledge of how forecast assumptions, usage risk and POV quality shape regional performance.
Fluency in calibration frameworks for assessing consumption-based sales experience.
The ability to turn deal-level patterns into regional programs and playbooks.
The ability to spot forecast and adoption risk early and act at the system level.
The ability to coach managers on partnering with commercial leaders.
Motivation to build managers who coach the consumption motion well.
Energy for making regional results predictable and repeatable.
A commitment to a consistent, fair, evidence-based hiring bar.
Ability to travel at least 25%
About the team
The Solutions Architecture team sits within GitLab Sales and partners with Account Executives, Customer Success and Product to help customers adopt GitLab and grow their usage over time.
We act as technical advisors across the full software delivery lifecycle: DevOps, CI/CD, cloud-native platforms, security and software supply chain, and AI-native development.
GitLab sells in a consumption-based model, so our work does not end at the proof of value. We map how customers will use GitLab, prove value with evidence, and stay close through production adoption and expansion.
We share what we learn, coach each other, and care about measurable customer outcomes.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco Bay Area
Workplace: Hybrid
At Sanity.io http://Sanity.io we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We are looking for a Head of FP&A & Strategic Finance to translate complex business dynamics into action. This is a role for a strategic partner who views financial planning, business data, and partnering as levers for faster, better decision-making. You will actively shape resource allocation, performance measurement, and our long-term strategy.
WHAT YOU WOULD DO
You’ll be obsessed with building financial systems that provide leverage, not just reporting. You will use automation and modern tooling to build a high-impact, scalable FP&A function.
Planning & Forecasting
- Own the annual operating plan and rolling forecast processes end to end
- Build and maintain the financial model that gives leadership a clear picture of the business at any point in time
- Turn monthly actuals into actionable insight rather than just variance explanations
- Develop scenario models that help the company evaluate strategic decisions
- Translate business strategy into financial frameworks (headcount, capacity, unit economics).
Business Partnering
- Act as a trusted finance partner to GTM, Product, and G&A leaders—helping them understand their numbers and make better resource decisions
- Partner with Revenue Operations to align our ARR reporting, booking metrics, and sales productivity metrics into a single source of truth
- Push back when plans don't add up and advocate for decisions grounded in data
Infrastructure & Tooling
- Build the systems and processes that make FP&A reliable and scalable—not dependent on heroics every close cycle
- Drive adoption of modern FP&A tooling and establish clean integrations between our financial systems (ERP, CRM, data warehouse)
- Create self-service reporting that gives business leaders direct access to the numbers they need, without routing everything through Finance
ABOUT YOU
You bring more than 10 years in FP&A, investment banking, or strategic finance, with at least 3 years in a senior or leadership role at a high growth company. You can hold the big picture and the details at the same time—fluent in strategy conversations and equally capable of tracking down a discrepancy in a revenue bridge.
In addition, you bring:
- Deep command of SaaS metrics and how they interact
- Track record building financial models that actually get used to make decisions—not just to satisfy process
- Strong communication skills that can translate financial complexity into clear language for non-finance audiences
- High integrity and low ego: you call it like you see it, even when the numbers aren't telling a flattering story
- Bias for action: you move quickly, make decisions with imperfect information, and course-correct rather than wait for perfect data
What we can offer
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary, commissions, bonus, and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data, so it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Backed by Netlify, Vercel, the founders of Twitter and Medium, Heroku's ex-CEO, and leading VCs like ICONIQ Growth, Threshold Ventures, and Lead Edge Capital, Sanity is at the epicenter of the modern digital product development stack.
You can only build a great company with a great culture. Read about our values https://www.sanity.io/blog/our-sanity-values and join us in building a diverse and inclusive team.
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights.
You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions.
You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products.
This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States.
What you’ll do at Figma:
Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference
Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions
Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use
Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details
Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements
Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption
Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding
We’d love to hear from you if you have:
Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details
Build and shipped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes
Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products
Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed
While it’s not required, it’s an added plus if you also have:
Hold an academic background in design, interaction design, or human-computer interaction
Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence
Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs
Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products
Demonstrate familiarity with Figma’s products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote - USA
Drive Engagement. Earn trust. Give people a reason to open the door.
Clover Care Services (CCS), including our In-Home Care (IHC) and Clover Care Visit (CCV) programs, delivers proactive care to members in their homes and through telehealth. We're building a next-generation, AI-powered practice that improves health outcomes and manages the total cost of care by making personalized care easier to access and deliver.
We’re hiring a member engagement leader with a strong creative core. You can find the message, write the copy, design the asset, launch the campaign, and use the response to make the next version better.
Clover’s internal clinical practice is at an inflection point, and we’re investing in member engagement strategies that drive demand for our home-based services and improve how we communicate with the members we serve. You’ll help more people understand the value of our care, take the first step toward a visit, and stay informed throughout their experience.
This role is designed for someone who thrives at the intersection of creative ambition and clinical responsibility. You can write language that captures attention and holds up to scrutiny. You can earn a member’s trust, connect with a caregiver’s concerns, and hold a physician’s attention. You use AI to expand your output while maintaining a high standard for what leaves your hands.
Your depth is in communication. Your range lets you understand the care model, find the friction, choose the medium, and carry the work from idea through results.
Why this work matters
Our clinicians care for medically complex Medicare members in their homes, where real-life barriers become visible: medications on the table, fall risks, caregiver dynamics, food insecurity, and missed follow-ups.
They spend time with people. They notice what might otherwise go unnoticed. Some members ask them not to take too long to come back.
Your work helps that relationship begin and grow. A letter can make an unfamiliar service feel credible. A call script can pave the way for someone to voice a concern. Each requires a different approach—and the judgment to know why.
As a Member Engagement Manager, you will:
Build Demand for the Practice:
Develop campaigns that help eligible members discover our services and give members, caregivers, and referring physicians a clear reason to engage. Coordinate outreach with the teams delivering care so demand translates into visits we can support.
Turn Interest Into Action:
Improve the path from first awareness to a completed visit. Identify where people hesitate, lose interest, or encounter friction. Test messages, channels, and calls to action that help them take the next step.
Make Member Communication Work Better:
Create clear, useful communications that explain our services, set expectations, help members prepare for visits, and support ongoing engagement with the practice.
Create Across Audiences and Formats:
Turn a strong idea into member outreach, caregiver materials, physician communications, mailers, emails, texts, call scripts, web content, and short videos. Adapt the message to how people actually receive it.
Build With AI:
Use approved AI tools to explore concepts, generate variations, develop assets, and accelerate iteration. Own the facts, voice, and quality of the final product.
Work Creatively Within Real Constraints:
Partner with clinical, legal, and compliance teams. Understand the boundaries, develop compelling options within them, and carry materials through review.
Own Delivery and Learn From Results:
Manage the work from brief through launch. Use campaign performance and feedback from members, caregivers, clinicians, and outreach teams (both AI & Human!) to improve response, scheduling, completed visits, and understanding.
Success in this role looks like:
First 90 days:
Understand the care model, audiences, and review process. Build relationships with clinical and outreach teams. Establish baseline performance, identify the most consequential gaps in outreach and member communication, and ship improvements.
First six months:
Own campaigns and materials across multiple formats. Establish an effective AI-assisted workflow and a consistent approach to testing. Demonstrate that performance data and audience feedback are improving how we generate demand and communicate our services.
First year:
Build a recognizable voice for the practice and a repeatable engagement process that supports its growth. Show measurable improvement in member engagement and completed visits, alongside clearer communication throughout the care experience.
You should get in touch if:
You have a clear creative strength—writing, design, or content production—and can carry work across adjacent disciplines.
You write with precision and personality. You can make a member feel at ease and give a physician the substance they need.
You understand how engagement drives growth. You can connect a campaign to the action it produced, identify where people dropped off, and decide what to test next.
You’re curious enough to understand the clinical details and disciplined enough to know which details belong in the message.
You can balance regulatory Medicare requirements with captivating language. You have experience working with compliance and keeping work moving productively forward.
You already use AI to make things. You know how to direct it, challenge it, and recognize when a convincing output is wrong.
You’ve taken work from concept through delivery and can explain what happened after it launched.
You earn trust through the quality of your work, your responsiveness to feedback, and your follow-through.
Experience in healthcare or another regulated industry is valuable. Bring evidence of your craft, judgment, and ability to learn.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$115,000
—
$160,000 USD
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is continuing to grow our teams with the best talent. This role is
completely remote friendly
within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like.
Safety is central to Reddit’s mission and long-term health. Safety & Mods Data Science operates as a closed-loop system: Safety Insights helps the organization understand, measure, and prioritize risk, while Safety Enforcement Data Science builds and optimizes the models, rules, and systems that detect and mitigate abuse effectively, efficiently, and fairly.
We are looking for a Senior Data Scientist to join Safety Enforcement Data Science. You will own one or more defined enforcement problem areas and translate ambiguous abuse risks and written policy into measurable signals, labels, detection approaches, actioning logic, and evaluation plans. You will work closely with Product, Engineering, Machine Learning, Policy, Safety Operations, Threat Intelligence, and Safety Insights partners to turn analysis into scaled mitigation.
This is a hands-on role. You will investigate adversarial behavior, prototype and evaluate models and rules, tune decision thresholds, define launch guardrails, diagnose enforcement gaps, and monitor systems after deployment. You will also help the team use modern AI methods—including language models—where they improve detection, investigations, labeling, or operational workflows, with rigorous evaluation and appropriate human oversight.
This role may involve exposure to sensitive content and participation in an incident-response on-call rotation, including occasional work outside normal hours.
Responsibilities:
Own the enforcement lifecycle.
Lead a defined abuse or enforcement problem from problem framing and signal discovery through labels and taxonomies, model or rule development, thresholding, rollout, monitoring, and iteration.
Discover and characterize abuse.
Analyze large-scale behavioral, content, account, and network data to identify adversarial patterns, emerging threats, and gaps in existing mitigations.
Build and evaluate decision systems
. Develop models, classifiers, scoring systems, rules, and analytical prototypes using the statistical, machine-learning, or GenAI methods best suited to the problem.
Define decision-quality standards.
Create evaluation frameworks that address precision, recall, calibration, coverage, robustness, fairness, user friction, reviewer capacity, and other operational costs—not model performance in isolation.
Ship with engineering partners.
Partner with Engineering and Safety ML to productionize promising approaches; define data and logging needs, launch guardrails, monitoring and alerting, escalation paths, and rollback criteria.
Translate policy into systems.
Work with Policy and Safety Operations to convert written policy and product requirements into modelable targets, labels, decision rules, reviewer workflows, and measurable enforcement outcomes.
Measure real-world impact.
Design staged rollouts, experiments, and observational analyses that test whether interventions reduce harm while managing false positives and downstream effects on users, communities, and operations.
Respond and learn.
Support investigations and urgent escalations, identify mitigation options, conduct post-incident analyses, and turn one-time findings into durable detection or monitoring improvements.
Scale the team’s effectiveness.
Build reusable datasets, evaluation harnesses, monitoring tools, and documentation; communicate clear recommendations to technical and non-technical partners; and mentor junior peers when opportunities arise.
Stay ahead of the threat landscape.
Track emerging abuse tactics and advances in detection, adversarial ML, language models, synthetic data, and human-in-the-loop safety systems, and apply them pragmatically.
Required Qualifications:
Education & Experience: Ph.D. with 4+ years OR Master’s degree with 8+ years* of relevant industry experience in Data Science, Applied Science, Economics, or a related quantitative role (e.g., Statistics, Computer Science, Operations Research).
Applied experience in safety, enforcement engineering, fraud, or similar fast-paced, adversarial domains where data may be incomplete or evolving.
Expertise in SQL and Python to write production-grade, reusable analytical code and contribute directly to data pipelines.
Strong background in statistical analysis, experiment design, causal modeling, and ML techniques (e.g., classification, ranking, anomaly/pattern detection).
Practical knowledge of evaluating real-world decision systems, including sampling, label quality, class imbalance, precision/recall, calibration, thresholding, drift, and monitoring.
Proven ability to deconstruct ambiguous problems into scopable components, bias toward action, and drive impactful decisions alongside Product, Engineering, Operations, and Policy teams.
Exceptional communication skills with demonstrated ability to convey complex technical concepts, tradeoffs, and recommendations to both technical and non-technical stakeholders.
Preferred qualifications
Experience in Trust & Safety, integrity, fraud, spam and abuse, account security, cybersecurity, risk, content moderation, or another adversarial domain.
Experience with one or more enforcement-relevant methods such as graph or network analysis, NLP, embeddings, sequence or behavioral modeling, weak supervision, synthetic data, or human-in-the-loop evaluation.
Experience applying language models to detection, investigations, labeling, reviewer assistance, or workflow automation—and measuring quality, cost, latency, and safety tradeoffs.
Experience partnering with engineers to launch and monitor models or rules in production, including incident response and post-launch tuning.
Experience designing prioritization or triage systems for human review operations, including analysis of reviewer quality and capacity.
Experience assessing fairness, bias, privacy, and policy-aware tradeoffs in automated decision systems.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-SP1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Georgia
Workplace: Remote
W2 employment | $40 - $54/hour | Flexible Scheduling
(This role is primarily remote; however, hybrid opportunities may be available in certain markets. Candidates must hold a Georgia state license and be located within Georgia.)
Welcome to Expressable! We’re an SLP-founded company on a mission to expand access to family-led online therapy. We believe in empowering caregivers to be active participants in their loved one’s communication journey, and are proud to be backed by 3,500+ 5-star reviews.
⭐ Compensation:
This is a non-exempt, W2 hourly position.
- Clinical rate: $40-$54/hour: Covers both direct sessions and documentation time.
⭐ Schedule and flexibility:
Design your own schedule around your needs and lifestyle. Our clients typically seek services after 3:30pm weekdays and early mornings/afternoons on weekends. A minimum of 7 hours of total availability per week is required.
⭐ Why OTs choose Expressable:
- AI-assisted documentation: Our clinician-built AI assistant, Scout, dramatically cuts documentation time and admin tasks
- Part-time benefit eligibility: 401(k) matching, sick time, Employee Assistance Program
- Growth opportunities: Expand your clinical expertise through professional development and opportunities to grow your career
- Tons of free resources: Approved CEUs, library of home programs and exercises, free therapy support subscriptions, and much more
- Company-provided hardware: A new Macbook + iPad for clinical care
- Dedicated support teams: Specialized team for patient insurance, billing, authorizations, and more so you can focus on care
- Vibrant community 250+ strong: Join a collaborative team of clinicians committed to transforming speech therapy
⭐What you’ll do:
- Provide remote occupational therapy sessions/evaluations for a diverse pediatric population
- Develop evidence-based, personalized care plans using Expressable’s clinical tools and platform
- Deliver outcomes-focused care through meaningful collaboration and caregiver engagement
- Monitor client progress and adjust care plans to support successful clinical outcomes
- Complete all documentation accurately and on time
- Participate in required training, clinical learning opportunities, and team communication
- Provide coverage for PTO and sick leave to ensure care continuity
⭐ Requirements:
- Master’s or Doctorate degree in Occupational Therapy (MOT, OTD, or equivalent) and individual NPI number
- Licensed in a key state (or willingness to obtain prior to start date)
- Reliable internet connection and comfort with teletherapy platforms
- Minimum 2 years of post-graduate experience in pediatric settings
- Strong computer literacy and ability to learn new systems independently
- Familiarity with insurance-based or Medicaid populations
#LI-VZ1
#ZR
ОфисSan Francisco, CA
ОфисSan Francisco, CA
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УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity