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Location: London, United Kingdom Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . As Reddit continues to scale its advertising business, we’re looking for a Senior Technical Solutions Manager based in London to help drive the success of Reddit Ads across the region. This is a senior individual contributor role that works across the Reddit Ads product portfolio, with particular expertise in app advertising technologies. You’ll act as a trusted technical advisor to advertisers, agencies, partners, Sales, Product, Engineering, and regional go-to-market teams. You’ll lead complex investigations across campaign creation, delivery, measurement, reporting, APIs, integrations, funding, account access, and third-party reporting. You’ll also translate recurring technical issues and customer feedback into product improvements, scalable guidance, and more effective operating processes. This role is expected to work from the London office 1–2 days per week. Responsibilities: Lead complex technical investigations: Diagnose and resolve ambiguous advertiser and partner issues across Ads Manager, campaign creation, targeting, ad experiences, delivery, pacing, auctions, reporting, measurement, Business Manager, asset sharing, funding instruments, credit lines, account access, APIs, integrations, MMP and SKAN workflows, validation requests, and third-party reporting discrepancies. Advise customers and partners: Act as a trusted technical advisor, translating business objectives into practical recommendations across implementation, measurement, troubleshooting, and platform usage. Manage escalations end to end: Triage urgent and revenue-impacting issues, coordinate the appropriate Product and Engineering stakeholders, maintain clear communication, and drive resolution against agreed service expectations. Apply structured technical analysis: Use logs, data, APIs, event payloads, developer tools, documentation, and reproducible test cases to isolate root causes and distinguish between configuration issues, integration failures, measurement discrepancies, and product defects. Influence product and engineering priorities: Identify recurring technical issues, regional friction points, and operational gaps. Turn findings into clear business narratives, evidence-based recommendations, and actionable roadmap feedback. Support product quality and launches: Partner with Product and Engineering to test new features, validate advertiser workflows, identify risks before launch, and improve technical readiness. Create scalable solutions: Convert recurring issues into runbooks, documentation, enablement, tooling, and automation that reduce repeat investigations and improve the customer experience. Improve AI-assisted support workflows: Help manage and refine AI-enabled support flows, ensuring that outputs are accurate, well governed, and aligned with Reddit Ads processes. Build structure in a growing function: Identify support gaps, establish repeatable processes, strengthen relationships across teams, and help shape how EMEA Technical Solutions operates. Represent EMEA Technical Solutions: Share regional customer impact and technical insights with global Technical Solutions, Sales, Product, Engineering, and go-to-market leadership. Participate in on-call support: Join a senior rotation supporting critical, revenue-blocking platform issues. Qualifications: 7+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role. Deep understanding of digital advertising ecosystems, including campaign setup, targeting, delivery, pacing, bidding or auction dynamics, reporting, attribution, measurement, and advertiser troubleshooting. Strong expertise in mobile app advertising, including app event instrumentation, SDK and MMP configuration, attribution flows, SKAN, and app campaign diagnostics. Hands-on experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, analysing request and response payloads, and troubleshooting authentication and permission issues. Experience using logs, data analysis, developer tools, and reproducible test cases to investigate technical issues. Working knowledge of web technologies and digital protocols, including JavaScript, HTML, CSS, APIs, feeds, and XML. Ability to prioritise customer impact, revenue risk, urgency, and scalable solutions in ambiguous situations. Excellent written and verbal communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences. Experience partnering effectively with Sales, Product, Engineering, Support, and external technology providers. Demonstrated ability to operate independently, lead through influence, and create structure in a developing function. BA/BS Degree Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Group Personal Pension Scheme with Employer match Private Medical and Dental Scheme Income Replacement Programs Bike to Work scheme Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Phoenix, AZ About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts.  Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 5+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on work location This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Birmingham, AL About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts.  Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Dublin Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is looking for a Compensation Business Partner to ensure our compensation philosophy, principles, and practices extend to all of our markets outside of the US, initially focused on EMEA and APAC. This will be our first Compensation Business Partner dedicated to our international business sitting within the EMEA region, and an opportunity to help shape how Harvey approaches compensation as we continue to scale globally. You’ll partner closely with our People Business Partners, Recruiting team, business leaders, and the broader Compensation team to ensure our programs remain competitive, thoughtful, and scalable across markets. We’re looking for someone who combines deep compensation expertise with strong business judgment. You should be equally comfortable analyzing market data, advising a recruiter on a complex offer, partnering with a PBP and developing a point of view on how Harvey should approach compensation in a new or rapidly evolving market. This is a highly collaborative role that will have a great degree of partnership across many functions. WHAT YOU'LL DO - Serve as the primary Compensation Business Partner for EMEA and APAC, developing deep context on our teams, talent markets, and hiring needs across the regions. - Partner closely with People Business Partners and business leaders on compensation decisions including new hires, promotions, internal mobility, and other complex compensation questions. - Build a particularly strong partnership with Recruiting, advising on offers, market competitiveness, and candidate-specific situations. - Help evolve Harvey's international compensation strategy as we scale, including our approach to geographic differentiation, market positioning, salary structures, and equity. - Bring deep equity expertise and help translate Harvey's equity philosophy across markets where candidate expectations and familiarity with US-style equity compensation can vary significantly. - Research emerging compensation practices and talent trends, particularly across the rapidly evolving AI market, and turn external data into clear recommendations for Harvey. - Conduct market analyses using compensation survey data and other sources, while applying judgment. - Partner with the broader Compensation team on compensation cycles, benchmarking, band development, and company-wide programs, ensuring international considerations are represented from the beginning. - Identify where our US practices translate internationally—and where they don't—and proactively recommend changes as Harvey enters and scales in new markets. - Help build the infrastructure, principles, and enablement that will allow Harvey's international compensation approach to scale. WHAT YOU HAVE - 5-7+ years of experience in compensation - Experience supporting international compensation across EMEA and/or APAC. - Experience working for a US-headquartered company, with a strong understanding of how global compensation programs are designed and adapted for international markets. - Meaningful experience with equity compensation, including the ability to explain and advise on equity in markets with different norms and expectations. - Experience in a high-growth startup or scale-up environment; you are comfortable building while the company and market are changing around you. - Strong knowledge of compensation fundamentals including market benchmarking, salary structures, job leveling, offers, promotions, retention, and pay decisions. - Exceptional business partnership skills. You can build trust with leaders, PBPs, and recruiters while being willing to challenge assumptions. - Strong analytical skills paired with excellent judgment—you know when the data is telling you something and when it requires additional context. - Intellectual curiosity and a genuine appetite to become an expert on the AI talent market, including proactively researching competitors, compensation trends, and emerging practices. - Comfortable operating with ambiguity and building new approaches rather than relying on an established playbook. - Ability to communicate complicated compensation concepts simply and credibly to audiences with very different levels of compensation expertise. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LE1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role:  Lyra is seeking an experienced Director of Marketing to scale our Health Plans & Health Systems (HP/HS) vertical. In this leadership role, you will oversee end-to-end marketing across the entire HP/HS ecosystem—driving referring provider engagement, B2B/B2B2C messaging, and member acquisition. Reporting directly to the SVP, Solutions & Commercialization, you will serve as the marketing leader for this high-growth vertical. You will build and empower a high-performing AI-native marketing organization, oversee cross-channel strategy, align clinical and product offerings with go-to-market execution, and serve as a key partner to business development, account management, and clinical leadership. Responsibilities Set Marketing Strategy: Define and execute the multi-channel GTM marketing roadmap for Lyra’s Health Plan and Health System lines of business to drive vertical growth and commercial objectives. Drive Brand Awareness & Positioning: Elevate Lyra’s brand authority among health plan executives, health system leaders, and provider networks with high-impact activations and campaigns. Architect high-impact positioning and product marketing strategies into compelling value propositions that accelerate large-scale health plan and health system deal conversion. Grow Membership: Oversee member acquisition, digital partner channels, B2B2C engagement, and field marketing across regional and national growth priorities. Direct & Scale the Marketing Team: Build and scale an AI-enabled marketing function with a high-performance culture centered on data-driven experimentation, empathy, and continuous learning. Collaborate with internal shared service partners and external agencies. Lead Cross-Functional Alignment: Partner with BD, Customer Success, Product, and Clinical to drive market demand and support key accounts. Own ROI & Key Metrics: Track and optimize performance KPIs, including provider lead generation, member enrollment, and marketing campaign ROI. Qualifications 12+ years of progressive marketing experience in healthcare, health-tech, health plans, or health systems. 5+ years of team management experience, with a proven track record of leading managers, scaling teams, and building cross-functional organizations. Healthcare Domain Expertise: Deep understanding of health plan dynamics, health system referral models, B2B2C healthcare enrollment, and provider engagement strategies. Full-Funnel Capabilities: Proven expertise spanning brand positioning, product marketing, performance/consumer acquisition, and field/provider marketing. Master Storyteller: Exceptional ability to translate connect complex clinical outcomes, technical capabilities, and healthcare mechanics with the unique needs of members and customers. Data-Driven Leader: Highly analytical with deep experience connecting marketing strategy directly to top-line business goals, revenue targets, and customer retention. Preferred Experience Prior experience working in a fast-paced, high-growth healthcare or tech-enabled services environment. Experience managing regional multi-market activations and national health system launch expansions. Deep passion for mental health access and transforming the behavioral healthcare ecosystem. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Director, Marketing, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $150,000 to $206,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: Athens, Greece Workplace: hybrid David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Portuguese speaking Inside Sales Representative for their office in Athens, Greece. Position: Inside Sales Representative Location: Athens, Greece Work model: Hybrid Employment type: Full-time DUTIES & RESPONSIBILITIES: Achieve individual revenue targets by selling renewals, products, and services while identifying upsell opportunities Manage and grow a dedicated portfolio of existing clients within an assigned territory Provide accurate weekly, monthly, and quarterly sales forecasts Develop strong product and technical knowledge to assess customer needs and deliver tailored solutions Proactively promote products and services to drive customer retention and expansion Guide customers through onboarding and encourage long-term product adoption Use data insights to identify at-risk accounts and growth opportunities Address customer concerns and remove obstacles impacting satisfaction and usage Handle objections effectively to retain customers and secure new business Manage a high volume of phone and email interactions daily Build strong relationships with internal teams and external stakeholders. REQUIREMENTS: Native level in Portuguese, with fluency in English (minimum B2 level) Proven experience achieving individual or team sales targets Strong communication skills in fast-paced, customer-focused environments Ability to quickly learn and leverage new tools, technology, and data Strong problem-solving and negotiation skills High proficiency in Microsoft Office tools Confidence in cold calling and engaging new customers. BENEFITS: Private health and life insurance including dental and eye care Access to corporate gym facilities Daily performance allowances based on office or hybrid presence Performance-based bonuses and additional incentive programs Structured onboarding and training support Relocation support And many others!!!

Location: Remote - Australia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Manager, Customer Success. About the job At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale. The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion. As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ. This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges. Responsibilities In this role, you’ll: Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region. Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels. Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations. Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities. Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes. Refine local customer success practices to align APJ operations with Twilio's global customer engagement strategy. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: People Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams. Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments. Enterprise Portfolio Management: Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations. Regional APJ Execution: Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs). Strategic Acumen: Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives. Leadership Competencies: Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities. Desired: Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies. Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems. Location This role will be remote, and based in Australia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

О компании: Мы — динамично развивающаяся платежная система, предоставляющая современные решения для обработки платежей и финансовых операций. Ищем амбициозного специалиста, готового развиваться в сфере финансовых технологий. Задачи: ▫️Вести портфель B2B-клиентов: онбординг, сопровождение, развитие. ▫️Проводить QBR/EBR-сессии, выявлять новые возможности роста. ▫️Следить за NPS, CSAT, churn rate, вовремя устранять риски оттока. ▫️Управлять upsell’ами вместе с sales-командой. ▫️Координировать поддержку инцидентов. ▫️Собирать обратную связь и передавать инсайты по улучшению работы. ▫️Корректно заполнять карточки клиентов, управлять отчетностью в ERP, предоставлять прогнозы и аналитические отчёты. Требования: ▫️от 4-6 лет опыта в Account / Customer Success в B2B-SaaS или IT-сфере. ▫️Понимание метрик retention, expansion, ARR/MRR, CAC, LTV. ▫️Навыки управления несколькими аккаунтами и приоритизации задач. ▫️Грамотный русский и английский не ниже B2 (устно/письменно). ▫️Умение проводить переговоры на уровне C-suite. ▫️Умение работать с CRM/ERP. ▫️Опыт в продажах будет плюсом. ▫️Локация не в РФ. Условия: ▫️Удаленный формат работы. ▫️График 5/2 с 10.00 до 19.00 по московскому времени. ▫️Отпуск: 28 календарных дней. ▫️Командировки.

Location: Berlin Our Story Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day. How we work Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry. Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal. These drivers shape how we work together and what we expect from ourselves and our leaders. About the Role We're looking for a Senior UI/UX professional with deep experience in casual mobile F2P games; someone who understands what makes games intuitive and compelling, and who can translate that understanding into clean, effective design. We're looking for someone who finds as much satisfaction in a polished UI screen as in a well-validated UX flow, and is comfortable owning their work end-to-end. We’re a small team, and our process moves from quick prototyping through marketing validation to building a vertical slice and, if that succeeds, towards a launch. You'll shape UX early - helping validate that a concept is intuitive, and take on UI design and production as we build toward the various releases, with UX considerations continuing to surface as new features are added. Please note that this is a 1-year fixed-term contract. About the job Design and create UI screens, icons, flows, buttons, and game components for early-stage casual F2P mobile games, staying true to a defined art direction Maintain and evolve UI style guides and design systems for consistency across screens and features Own UX for new game prototypes, ensuring mechanics (even reimagined ones) are intuitive and easy to onboard into Translate game design and monetization requirements into clear, player-friendly interfaces Collaborate closely with artists, game designers, product managers, and engineers Work independently to scope, prioritize, and own delivery of work Report directly to the Creative Director of New Games About you Prior experience working with casual mobile games Strong UI design and execution skills, and sharp UX instincts, with the ability to shift fully into whichever the project phase demands, from concept-stage UX validation to UI production A solid grasp of onboarding, retention, and monetization-friendly design patterns 2D art skills for UI execution (icons, popups, liveops screens, and supporting visual elements in a defined art style) A portfolio demonstrating this range across UI production, UX validation, and supporting art Ability to work autonomously and drive ambiguous problems to resolution, while incorporating feedback from the Creative Director and cross-functional partners Excellent communication skills with the ability to explain decisions clearly to various cross-disciplinary stakeholders Proficiency with standard design tools (e.g., Figma, Photoshop, or equivalent) as well as Unity for implementation and testing Comfort working in a small team, prototyping, wearing multiple hats, and shifting between conceptual and hands-on work is essential Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive. Our Promise Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games. We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens? Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others. Enjoy the pilates, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause! Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other. With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding. The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad. At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way! By clicking “Submit Application” you acknowledge that you have read our Candidate Privacy Policy

О компании и роли Продуктовая mobile game-компания с многомиллионной аудиторией и сильной рекламной моделью монетизации. Ищем Lead Data Scientist, который будет развивать ML-решения для рекламной монетизации, персонализации и рекомендаций, а также вести и менторить Data Science-команду. Почему стоит рассмотреть • Влияние на ключевые продуктовые метрики: ad revenue, engagement, retention и LTV • Большие объёмы behavioral data и реальные production ML-задачи • Возможность влиять на Data Science roadmap, технические решения и развитие команды • Работа на стыке Data Science, Product, Engineering и Ad Monetization Важно • 5+ лет опыта в Data Science, желательно в consumer / mobile-продуктах • Обязателен опыт в advertising monetization, revenue optimization или advertising analytics • Опыт с recommendation, personalization или ranking systems • Сильный Python и SQL • Опыт с ML-моделями, A/B-тестированием и applied statistics • Опыт работы с большими behavioral datasets • Опыт технического лидерства или менторинга Data Scientists

Location: London THE ROLE Taptap send is building a Business product, leveraging the best-in-class cross-border payment network we have built. This is a new product line we’re building from the ground up and we are looking for a hungry, hands-on generalist to build and scale the operations behind it. You will own high impact, high urgency, needle-moving goals on a new and fast growing product in an established start up. Taptap Send Business is early and growing fast. Businesses are already using us to pay people and suppliers across emerging markets, and we are launching a wider set of products and geographies. Every launch is a new promise to a business customer whose payroll, suppliers and cash flow depend on us getting it right. This role reports to the Director of Business Operations and owns the service our business customers get. You will be given high agency and high autonomy, working across Product, Data, Engineering and Compliance to build and run best-in-class support for a product line that is growing fast. THE OUTCOME YOU WILL DRIVE - Business customer retention — build an AI native account management support that is an order of magnitude better than anything on the market. - A service excellence our BPO partners deliver to, consistently, as volume and product complexity increase. - Launch readiness — every new product and geography requires specific support, you build it and run it. - Insight to build a Product businesses love — you’re the closest to what business customers actually ask, you quantify it and get it into the roadmap. - Cost of support — own the budget for support and make it more efficient with scale. RESPONSIBILITIES - Design, build and run best-in-class support for the Business product, end to end - Identify unhappy paths, build and automate solutions and work with product to fix at scale - Design, build and maintain AI-powered workflows and automations that reduce manual effort, improve retention and scale Operations effectively - Take operational functions and processes from 0 to 1, then 1 to 100 - Set the standard our BPO partners are held to — playbooks, QA, KPIs — and hold the performance bar high - Structure complex and ambiguous problems by conducting ad hoc analysis - Act as Product Ops for the Business line: turn what customers tell us into evidenced product priorities, and get them built - Work across highly technical and specialised product, engineering and data colleagues to deliver an experience business customers stay for - Own support for each new launch, from readiness through to a steady, automated state REQUIREMENTS - 5-7+ years of high-performing experience in a fast pace, analytical environment - B2B account management, customer success or business operations for a business/SME product is what we are looking for, you know what business customers expect and what it takes to deliver it - You are looking for a role where you can directly drive the impact, where you are the owner and have autonomy to make decisions and drive outcomes - You take ownership, are dependable, and do the hard things to make things work. You own the problems end-to-end and constantly ship improvements - Comfortable using SQL to drive decisions daily - Willingness to build and iterate on AI-powered workflows and automations - No task too small, willingness to dive in and sweat the details regardless of the tool or problem - Instinct to add 'just enough' process to scale without cumbersome bureaucracy - Comfortable in a regulated, 24/7 business where the stakes for the customer are real - London, office based HOW WE WORK A BizOps role at Taptap Send is a super Individual Contributor. For your topic you are the single threaded owner, the analyst, the product manager, the engineer and the operations lead. In practice you don’t wait for others, you leverage AI to get things done and build what drives the outcome you seek. This is not a coordination role, and it is not a strategy-deck role. If your best work has been influencing other teams to build things, this will be a frustrating job. If you have been waiting for a role where you are simply allowed to go and fix it, this is that role. This role is a launchpad — previous BizOps hires have gone on to lead functions and launch products. About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in French Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in German Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: New York City Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE We’re looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a deep consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.   WHAT YOU’LL DO - Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search - Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces) - Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps - Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs - Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution - Own the growth and retention of your client portfolio, proactively identifying expansion opportunities and partnering with Sales to convert them into upsells - Monitor account health and usage signals to spot churn risk early, and drive retention through timely, value-focused interventions   WHAT WE’RE LOOKING FOR - 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency - Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes - Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking - Ability to explain SEO concepts in simple, actionable language for marketing and brand teams - Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change - Confident verbal and written communication skills in English for high-quality client calls, workshops, and written recommendations   BONUS POINTS - Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients - Initial experience with AI search - Background working with enterprise and other high-touch clients - Experience in a high-growth, venture-backed SaaS or marketing tech environment WHAT WE OFFER - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Comprehensive benefits package - Collaborative, high-energy in-office work environment - Opportunity to make a significant impact and define a new market category EEOC STATEMENT Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. COMPENSATION The base salary range for this position is $100,000 to $150,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.

Must-have: • Strong iGaming / Online Casino / Betting experience • Experience in CRM/Retention leadership positions • Strong knowledge of lifecycle, segmentation, automation, retention & reactivation • Team management experience • Fluent English We are open to candidates from other countries who are ready to relocate to Cyprus.

Задачи: — Анализировать продуктовые метрики B2C-направления: воронки, retention, когорты пользователей — Настраивать и поддерживать трекинг событий в Amplitude (или аналогичной системе) — Считать unit-экономику продукта: LTV/CAC, конверсии, retention, а также финтех-специфичные метрики — GMV, payment success rate, показатели по транзакциям — Строить и поддерживать дашборды для команды и стейкхолдеров (Superset / DataLens / Power BI) — Настраивать real-time дашборды операционных метрик и алерты в Grafana — Писать сложные SQL-запросы к PostgreSQL, оптимизировать их под нагрузку — Обрабатывать и автоматизировать анализ данных на Python (pandas/numpy) — Помогать выстраивать витрины данных и элементы ETL-процессов Требования: — SQL — PostgreSQL: оконные функции, CTE, оптимизация запросов — Продуктовая аналитика — опыт работы с Amplitude или аналогами: воронки, retention, когорты, настройка событий — Python — pandas/numpy для обработки данных и автоматизации — BI-инструменты — опыт построения и поддержки дашбордов (Superset / DataLens / Power BI) — Grafana — опыт настройки real-time дашбордов и алертов по операционным метрикам — Понимание продуктовых и финансовых метрик: unit-экономика, LTV/CAC, конверсии, retention — Понимание специфики fintech-метрик: GMV, payment success rate, транзакционные показатели — Базовые знания статистики Условия: — официальное трудоустройство по ТК РК — понятный онбординг и поддержка на старте — обучение и развитие за счёт компании — частичная компенсация занятий спортом — корпоративные активности и мероприятия — работа в офисе в Караганде или удалённо по всему Казахстану

Location: Amsterdam Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.  This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact. WHAT YOU WILL DO CUSTOMER SUCCESS OWNERSHIP - Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions. - Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs. - Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction. - Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn. - Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns. - Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap. - Develop and deliver customer training, enablement programs, and best practices to drive adoption. - Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics. STRATEGIC CUSTOMER GUIDANCE - Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes. - Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production. - Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. - Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions. CROSS-FUNCTIONAL COLLABORATION - Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives. - Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value. - Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment. - Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention. - Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams. - Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences. - Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success. - Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential. - Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.