Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the United States, the base compensation range for this role is $167,143
- $200,572
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
seniorUnited States (Remote); This is a fully remote position and we're considering candidates in the US EST
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Sweden.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Sweden, the base compensation range for this role is SEK 814,216
- SEK 977,059
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Spain.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Spain, the base compensation range for this role is EUR 85,478
- EUR 102,573
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Ireland, the base compensation range for this role is EUR 107,120
- 128,544
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Germany, the base compensation range for this role is EUR 99,945
- EUR 119,934
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Canada, the base compensation range for this role is $170,247 CAD
- $204,297 CAD
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform.
THE DAY-TO-DAY 📈
- Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions.
- Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals.
- Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the full availability of all necessary data required to produce business insights.
- Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs.
- Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning.
- Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities.
- Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity.
YOUR SUPERPOWERS 🦸♂️
- Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams.
- Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with both business and data engineering teams.
- Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders.
- Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team.
- Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis.
- Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline.
BONUS POINTS 🎯
- Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field.
- Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Syracuse, NY
Project Manager - Substations
Substation Construction | Power Delivery | EPC | Utility Infrastructure
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver the Infrastructure That Powers Communities
Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects.
As a
Project Manager - Substations
with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As a
Project Manager - Substations
, you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability.
You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence.
Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure.
Key Responsibilities
Lead substation construction projects from contract award through final project closeout.
Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance.
Maintain strong customer relationships and serve as a primary point of contact throughout project execution.
Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements.
Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers.
Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies.
Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations.
Support a culture of safety, accountability, quality, and continuous improvement.
What You'll Do
Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades.
Support projects involving:
Transmission substations
Distribution substations
Collector substations
Renewable energy substations
BESS substations
Switchyards
Transformer installations
Breaker installations
Protection and control systems
Relay upgrades
Bus work installations
Electrical equipment replacement programs
Testing and commissioning activities
Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans.
Review contracts, drawings, specifications, and engineering documentation.
Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance.
Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates.
Support project procurement, material management, equipment deliveries, and resource planning activities.
Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health.
Coordinate project commissioning, energization, turnover, and closeout activities.
Prepare and communicate project performance updates to customers and company leadership.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects.
Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects.
Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities.
Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships.
Demonstrated success balancing safety, quality, schedule, and financial objectives.
Experience reviewing and interpreting contracts, specifications, drawings, and project documentation.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$82,000
—
$193,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST).
GitLab is looking for an enthusiastic and strategic Business Development Representative - US State/Local & EDU (SLED), to join our growing Business Development team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted US SLED working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Effectively conduct outbound prospecting initiatives in collaboration with SLED sales counterparts as well as managing inbound lead flow.
Conduct high-level discovery conversations in target accounts
Meet or exceed BDR-sourced First Order, Stage 1, and Stage 3 pipeline targets
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory
Manage, track, and report on all activities and results using Salesforce
Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager
Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events
Attend field marketing events to engage with participants identify opportunities, and to schedule meetings
What you’ll bring
Experience prospecting into State/Local Agencies, as well as the EDU sector
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills
Meet or exceed daily, weekly and monthly KPIs
A self-starter with a track record of successful, credible achievements
You share our values, and work in accordance with those values
Knowledge of business process, roles, and organizational structure
Determined personality with a desire to grow and win
Passionate about being a part of GitLab’s journey
Ability to quickly learn new processes and tools that are critical to success as a BDR (Outreach, Zoominfo, Cognism, Salesforce, LinkedIn Sales Navigator, etc)
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Globally we require excellent written and spoken English which is our company language
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: US - United States
Employer Website
Full Stack Engineer (Scopely, Inc.; Culver City, CA): Work closely with a small cross functional team to deliver world class content to our game players. Implement new game mechanics and unit tests using Unity and C#. Ensure technical performance is outstanding throughout development. Collaborate and communicate with multifunctional departments including game design and quality assurance. Participate in a strong engineering team/culture. Telecommuting permitted in the U.S. pursuant to company policy.
Minimum requirements:
Bachelor’s degree or foreign equivalent in Computer Science or related field. Two (2) years of experience as a Software Engineer, Computer Engineer, or related occupation.
Must have experience with the following: working in a collaborative software development environment utilizing agile methodologies, source control, and code review processes; utilizing data structures, multithreading/concurrency, object-oriented design patterns, and algorithm design and optimization; designing and maintaining scalable game framework architecture with emphasis on long-term maintainability and API design; mobile networking architecture; troubleshooting and resolving complex technical issues in large-scale distributed systems; and incorporating user feedback into application improvements and feature development.
Salary: $136,990.00 to $150,689.00 per year
APPLY NOW
GH link:
https://job-boards.greenhouse.io/scopely/jobs/5476480008?gh_jid=5476480008
Job Req ID:
00094705
To Apply: Any interested applicant may click on the APPLY NOW button above to apply for this position, or email your resume to
employment@scopely.com
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$136,990
—
$150,689 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Warszawa, Poland
Workplace: hybrid
We're looking for an
Expert Technical Artist
to join our team at
11 bit studios
. In this role, you'll combine your artistic understanding with technical expertise to help us create visually compelling, large-scale environments while ensuring they perform smoothly in Unreal Engine.
Hybrid work in our Warsaw office is preferred for this role.
What will you be doing on a day-to-day basis?
Collaborating with Environment Art and Tech/Gameplay teams to integrate visual assets into Unreal Engine and resolve technical challenges.
Designing and optimizing performance-efficient shaders and materials, including advanced snow and ice, weather effects, wind, water surfaces and terrain layering/blending, tailored to the scale of an open-world game.
Developing and maintaining procedural tools (Unreal PCG, Houdini) to support the generation of vegetation, rocks, paths and complex terrain structures.
Regularly profiling and optimizing memory and rendering budgets, including draw calls, polygon counts, textures, VRAM and streaming, using Unreal Engine tools such as Unreal Insights, PSO and GPU Visualizer.
Creating and improving scripts and tools for production workflows, including Python scripting in Unreal Engine, asset validation, automated LOD generation and level subdivision.
Supporting the implementation of lighting systems (Lumen, Virtual Shadow Maps) and particle effects (Niagara), with a focus on maintaining smooth performance in FPP gameplay.
Creating clear technical specifications and guidelines for both internal artists and external outsourcing partners.
What will help you succeed in this role?
At least 4 years of professional experience as a Technical Artist in PC or console game development, preferably on 3D FPP or TPP projects.
Advanced knowledge of Unreal Engine architecture and its tools, including Material Editor, Niagara, PCG, HLSL, Blueprints and Virtual Textures / RVT.
Experience with Houdini and/or Unreal PCG, including the ability to create procedural generators and tools that streamline Environment Art and Level Art workflows when building large-scale natural environments.
Strong understanding of open-world optimization, including the ability to identify and resolve GPU and CPU performance bottlenecks in large-scale environments.
Proficiency in Python or C++ for developing plugins, editor tools (including Editor Utility Widgets) and pipeline automation.
Strong knowledge of 3D asset pipelines, including texture baking, PBR, LODs, UV mapping and asset import/export workflows using DCC tools such as Blender, Maya, Houdini or Substance.
Experience creating and optimizing complex environment shaders that respond to gameplay mechanics, such as snow accumulation, wetness and wind.
Understanding of the visual and performance requirements of FPP and AA games, including how to balance close-up visual detail with performance across large open-world environments.
Familiarity with the latest Unreal Engine features and current trends in real-time graphics optimization.
A proactive approach to problem-solving, including independently identifying issues, researching potential solutions and proposing practical technical improvements.
Patience and the ability to share technical knowledge with artists, support their daily work and develop tools that improve their workflows and quality of life.
Nice to have
Polish language skills sufficient for effective communication within the team.
What we offer?
Health and Wellness
psychological support/care
private medical package
Multisport
Development
team training budget
in-office library
Our office
near Metro Stadion Narodowy and Dworzec Wschodni stations
dog-friendly
in-house gym
no dress code
car and bike parking
chill zone
video, board and arcade games
Working conditions
flexible working hours
hybrid work (3 days from office, 2 days from home + additional pool of remote days per year)
20 or 26 days of fully-paid holiday leave
international working environment
Events and more
attendance in game dev events
relocation budget for candidates from abroad
referral program
annual company events
merch/swag
You'll have the freedom to shape our content marketing, experiment with new ideas, and see the impact of your work. Create content that makes a difference.
Location: Milan
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 50+ nationalities across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
We're looking for a Regional Marketing Intern - Italy to be a crucial force in driving our growth in the Italian market. Your creative and skilled approach will directly support and realize impactful marketing campaigns and local initiatives that matter to this region.
This is a chance to leave your mark by supporting creative and strategic campaigns and executing high-value events and content. You'll connect the dots between regional marketing, partner marketing, sales, customer success, product marketing and design, gaining first-hand experience in a fast-moving fintech company, right at the heart of Milan.
If you're ready to jump in, own key projects, and see your efforts translate into tangible results for our growth in Italy, this is your mission.
What you'll ship
- End-to-End Project & Event Management: Independently manage and execute your own projects and regional event logistics from conception to analysis, utilizing our systems to build localized content hubs, deploy full-funnel email campaigns, and execute targeted Account-Based Marketing (ABM) initiatives.
- Content Creation & Localization: Coordinate the production and publishing of diverse content on the IT-IT content hub.(customer stories, white papers, videos, and more)
- Italy Newsletter Ownership: Own the end-to-end execution of the merchant newsletter based on standardized operational documentation; drive the entire process by compiling local market inputs, aligning copy variations with global stakeholders, and building the final campaigns.
- Stakeholder Management: Serve as the central point of contact for internal teams and cross-functional partners, driving alignment and updates.
- Financial & Admin Support: Manage campaign and event administration, tracking, and invoicing through our systems.
- French Market Support: Support the French regional marketing team with localization, content review, and campaign coordination as needed
What you'll bring
- Currently studying in marketing, business administration, communication, or a similar field.
- Fluency in Italian and business proficiency in English to thrive in an international environment (French is a big plus).
- A proactive, creative, and results-driven attitude.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
- Familiarity with the Italian market.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
Technical Support Engineer I
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
About the Role
This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers.
What You’ll Do
Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products.
Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills.
Manage escalations received from the account administration team and other groups.
Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support.
Troubleshoot a variety of integrations.
Act as a technical resource to the CSM and other sales teams.
Conduct detailed investigation of reported “Bugs” to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version).
Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management.
Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles.
Provide Integration Training to the team via “Get Familiar With” meetings.
Track issues using task management systems like JIRA.
Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4).
Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)).
Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng).
The Right Fit
Experience in customer-facing technical support.
Foundational understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell).
Competence and familiarity with technical concepts involving networking and filesystems.
Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce).
Ability to learn new technologies quickly and a drive for personal development.
Experience with API usage and Python familiarity (installation and use).
Comfortable with AI Agents and Tools to enhance productivity.
Minimum 2-3 years of experience.
Nice to Have
Expertise/experience with text shells (PowerShell, Bash, and Terminal).
Scripting and automation experience or familiarity.
Backblaze Backup troubleshooting expertise, including error codes, Bztransmit errors, and installation errors.
Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS.
General knowledge of internet protocols, computing, data collection, and analysis.
Familiarity with data visualization tools (OpenSearch and Grafana).
At this point, we hope you’re feeling excited about the job description you’re reading. Even if you don’t meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We’re eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
Location: Annapolis, MD
Position Objective:
Under the direct supervision of a Maryland-licensed pharmacist and in coordination with other technicians, the Senior Pharmacy Technician demonstrates mastery of medication distribution and support activities within the Pharmacy Department and throughout the hospital organization, customer service, and quality improvement. He/she trains new staff and exemplifies excellence in the timely preparation, packaging, distribution and delivery of medications, as well as provides oversight of supportive operations and resources. The Senior Pharmacy Technician functions in accordance with standard written procedures, guidelines and state and federal regulations. A minimum of one major project is undertaken each year that benefits an area of department interest or responsibility.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accurately and efficiently performs drug distribution, medication preparation/compounding, dose calculation, and quality assurance/improvement tasks in accordance with established Departmental procedures. Incorporates practice modifications required by patient age group.
Maintains extensive knowledge and understanding of the AAMC Department of Pharmacy processes, policies and procedures including, but not limited to, timely preparation of medications for pharmacist check, workflow SOPs, use of appropriate medical terms and abbreviations, patient confidentiality, and punctuality and attendance requirements.
Delivers medications to appropriate locations manually, via pneumatic tube, or by refilling automated dispensing cabinets. Monitors medication storage environments outside the pharmacy for appropriate conditions and regulatory compliance. Assists with unit inspections when designated. Participates in all facets of the emergency drug supply system and specialty tray maintenance.
Complies with Federal, State and Department policies for controlled substance distribution and management. Follows all procedures for utilizing Secure-Send function of the pneumatic tube system, completes self-audit reports with follow-up, and correctly maintains all controlled substance counts, receiving documentation, and paperwork.
Answers phone calls and responds to med messages courteously, follows up appropriately, and maintains a professional demeanor at all times when interacting with patients, coworkers, or other members of the healthcare team.
Complies with USP797 and 800 guidelines for cleanroom maintenance, education, testing, record-keeping, compounding of sterile products, and ordering of supplies. Shows advanced ability to perform required mathematical calculations and conversions.
Understands and effectively supports the inventory management and drug distribution technology employed by the Pharmacy. Minimizes drug waste. Identifies cost-saving opportunities. Communicates medication needs or observed changes in utilization patterns to those in authority. Generates and accurately interprets reports from the primary hospital information system and other computer-based technology.
Demonstrates thorough understanding of unit dose repackaging systems, complies with department guidelines for recordkeeping, maintenance of packaging equipment, and procedures for determining the appropriate method for repackaging hazardous drugs.
Participates in the orientation and training of new pharmacy staff, acting as a coach and mentor, and serving as a role model. Provides clear and accurate instructions, demonstrates the required scope of activities, and reviews the new employee’s/or trainee’s work for accuracy, following all department guidelines. Acts as a resource and source of support for co-workers.
Identifies and/or is involved with opportunities for improvement of key Hospital/Departmental initiatives, contributing to completing at least one specific major project each year.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Obtains and maintains appropriate knowledge and understanding of the AAMC Department of Pharmacy processes, policies and procedures as outlined during initial training and ongoing competency assessments with emphasis on hazardous medication handling
Follows guidelines to ensure proper compliance with regulatory guidelines designed to ensure safe and accurate preparation of sterile pharmaceutical compounds using closed system transfer devices and other automation for hazardous medication preparation (e.g. USP<797)
Responsible for receiving orders, unpacking orders, verifying contents, restocking bins, automated dispensing cabinets (ADC) and returning pharmacy stock as needed
Maintains clean and safe operations of biological safety cabinets, laminar flow hood, clean rooms, refrigerators and automated dispensing cabinets
Maintains logs, records (invoices) and other required documentation accurately; files documentation in appropriate locations
Performs evaluation of upcoming treatments and orders medications and supplies to maintain predominantly a “just-in-time” inventory. Ensures proper managementof inventory and implementing practices to prevent stock outs and excess inventory.
Utilizes Epic’s Dispense prep functionality when compounding all IV admixtures and document waste as required
Perform monthly inventory and report to pharmacy leadership and finance personnel
Participate in monthly review of expired/outdated medications; responsible for periodic verification of narcotic inventory when filling or restocking ADC; assist in resolution of ADC issues as appropriate
Assists pharmacists with projects and perform other duties as assigned by OPIV pharmacy supervisor or senior pharmacy manager
The minimum level of education and experience for this position includes:
High School Diploma or equivalent.
Pharmacy experience in hospital or retail setting preferred.
Comprehensive demonstrated high performance in parameters of Pharmacy Technician job description.
Current registration as a Pharmacy Technician or Pharmacy Intern from the Maryland Board of Pharmacy; in good standing.
PTCB Certified or ExCPT (National Pharmacy Technician Board Certification).
Required Minimum Education.
The minimum level of education for this position includes:
High School Diploma or equivalent.
Required Minimum Experience
: Two years’ experience as a pharmacy technician preparing IV admixtures and chemotherapy experience preferred
Current Technician or Pharmacy Student Registration from the Maryland Board of Pharmacy, in good standing.
National Pharmacy Technician Board Certification (PTCB). Previous experience/competency in Hospital or Infusion.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Medium
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$22
—
$27.11 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Singapore
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
You will be the face of Harvey in APAC—building trust with partners and counsel at top firms, corporates, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
WHAT YOU HAVE
- Based in Singapore and eligible to work in the region.
- A valid practicing certificate with 3+ years experience as a qualified lawyer at a top-tier firm.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/singapore-applicant-privacy-notice.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
seniorSweden (Remote); This is a fully remote position and we're considering candidates in Sweden
seniorSpain (Remote); This is a fully remote position and we're considering candidates in Spain
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seniorRepublic of Ireland (Remote); This is a fully remote position and we're considering candidates in Ireland
seniorGermany (Remote); This is a fully remote position and we're considering candidates in Germany
seniorCanada (Remote); This is a fully remote position and we're considering candidates in Canada EST
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