Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Sr. Director, Demand Integration
Location: Remote US
Compensation Range: $142,000 to $152,000 base plus bonus and equity
What You'll Do:
You own the lifecycle operating model for customer and partner growth, turning signals into plays that improve cross-sell performance, recover closed-lost opportunities, and identify where automation can change how the work gets done. On the Demand Integration team within Revenue Operations, you set priorities, make tradeoffs, and turn ambiguous opportunities into clear paths from marketing handoff through CAM execution. You shape the requirements, operating rhythms, and success measures that keep teams aligned, while the Customer Campaigns and Product Marketing teams own broader campaign strategy, content, and channel plans.
You are Give a $h*t in the way you identify gaps, take ownership of the operating model, and make the motion work instead of sending another one-off list to the field. You are Outcome-Obsessed about the measurable impact of lifecycle programs, from qualified expansion opportunities to recovered pipeline and efficient rep follow-up. Perfect Imperfection shows up in how you use data and feedback to make informed tradeoffs, improve the system, and raise the quality of each iteration. You lead through influence by building stakeholder buy-in, incorporating feedback from CAMs and partner teams, and keeping cross-functional decisions moving.
Responsibilities:
Set and own the lifecycle operating model for customers and partners from marketing handoff through Account Management (CAM) execution, securing stakeholder buy-in, incorporating feedback from customer-facing teams, and aligning cross-functional priorities to improve expansion outcomes.
Identify, prioritize, and lead high-value automation opportunities across lifecycle execution by diagnosing process gaps, defining requirements, aligning stakeholders, and implementing scalable workflows, routing, and handoffs across go-to-market platforms.
Own the strategy and execution of re-engagement plays for delayed, stalled, and closed-lost cross-sell and expansion opportunities by defining recovery hypotheses, eligibility criteria, audience logic, sequence structure, automation, rep handoff, and measures of recovered pipeline and rep follow-through.
Establish the handoff experience for Account Management and other customer-facing roles so reps know who to engage, why the opportunity is relevant, and what action is expected, then improve the supporting follow-up based on field feedback and results.
Apply consent, opt-in and opt-out, suppression, contact governance, and other communication requirements while coordinating timing to reduce conflicting or excessive outreach.
Use approved AI tools to work faster on research, documentation, analysis, and workflow preparation while applying sound judgment and validating outputs before execution.
Establish the measurement framework for lifecycle performance, including engagement, rep follow-through, conversion, recovered pipeline, and influenced pipeline, then use the findings to set priorities and improve the operating model.
What You Bring to the Team:
You have experience shaping lifecycle strategy and operating models while staying close enough to the systems to build or improve sequences, workflows, routing, and automation.
You have experience designing targeted lifecycle motions across marketing automation, email, CRM, and sales engagement platforms, including the audience segmentation required to support them.
You understand customer lifecycle, cross-sell, expansion, closed-lost recovery, install-base, or partner motions and can translate business goals into practical programs.
You have working knowledge of email compliance, consent and opt-out requirements, suppression logic, and contact governance.
You are comfortable working with customer, opportunity, product, and engagement data to build accurate audiences and evaluate play performance.
You bring strong strategic judgment, systems thinking, and ownership, with the ability to turn an ambiguous business opportunity into a prioritized, scalable plan and lead cross-functional teams toward a measurable outcome without relying on formal authority.
You use AI to work faster and smarter in day-to-day research, documentation, analysis, and workflow tasks while applying good judgment about accuracy, privacy, and appropriate application.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote Ireland
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Competitive Intelligence
Compensation Range: €77,500 to €87,500 base plus bonus and equity
Location: Remote Ireland
What You’ll Do:
Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress.
As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress.
Responsibilities:
Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions.
Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source.
Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite.
Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use.
Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference.
Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams.
Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable.
Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition.
What You Bring To The Team:
5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit.
Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required.
Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations.
Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market.
The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support.
A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences.
Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United Kingdom
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Competitive Intelligence
Compensation Range: £70,000 to £80,000 base plus bonus and equity
Location: Remote UK
What You’ll Do:
Huntress helps protect organizations from cyber threats with a security platform backed by human expertise. The Competitive & Market Intelligence team helps the business understand how buyers make decisions, how competitors and market conditions are changing, and what those changes mean for Huntress.
As the Senior Competitive & Market Intelligence Strategist, you’ll develop deep insight into European buyers, markets, and competitive dynamics while contributing to global CI and MI priorities. You’ll lead research that informs decisions across regions and turn it into practical guidance for Sales, Product, Product Marketing, Marketing, Pricing, and leadership. The role combines strategic research with field engagement, including deal reviews and support for teams across Huntress.
Responsibilities:
Lead Europe-focused market and competitive research while contributing to global CMI priorities. Analyze buyer priorities, category and channel dynamics, competitor positioning, pricing and packaging, and differences across regions.
Design and conduct primary and secondary research, including buyer, customer, and partner conversations; win/loss research; competitor analysis; review and community research; and quantitative analysis. Triangulate evidence rather than relying on a single source.
Investigate market requirements and differences across regions, with particular depth in European cybersecurity frameworks, regulation, data residency, sovereignty, procurement, and cross-border data access. Build working knowledge of these topics; deep regulatory expertise is not a prerequisite.
Support Sales and Sales Engineering with timely competitive guidance across the global field, with Europe as the primary regional focus. Join relevant deal reviews, support active opportunities, and establish recurring CI office hours and team learning sessions. Build practical discovery questions, objection handling, talk tracks, and competitive content sellers can use.
Analyze wins, losses, and delayed purchases across regions using buyer interviews and internal evidence, including Salesforce, Gong, and Clozd; while also conduction your own interviews and surveys to distinguish buyer-validated findings from seller-entered data, signals, and inference.
Partner with Product Marketing to establish and evolve competitive positioning strategy and messaging, grounded in buyer and market evidence. Turn that strategy into battlecards, competitor comparisons, campaign input, market landscapes, and recommendations for global Sales, Product, Marketing, Pricing, and leadership teams.
Partner with global Marketing, PR, and analyst-relations stakeholders on evidence-backed market and competitive context, including media or spokesperson support when appropriate. Use AI tools to accelerate research synthesis and repeatable analysis workflows while validating outputs, protecting sensitive information, and keeping evidence traceable.
Work closely with product to share win, loss, and churn reasons, and perform market research that influences and informs the product road maps to overcome competitive pressure and differentiate Huntress from the competition.
What You Bring To The Team:
5+ years of experience in cybersecurity, with a background in competitive or market intelligence, market research, Solutions Engineering, Sales Engineering, or a customer-facing sales role who is research-minded in cybersecurity. One who is detail-oriented and curious is a strong fit.
Technical familiarity with cybersecurity products and the ability to engage credibly with technical buyers, sellers, and product teams. Solutions or Sales Engineering experience is a strong fit, but a prior CI title is not required.
Experience designing and conducting qualitative and quantitative research, analyzing buyer or market evidence, and turning findings into defensible recommendations.
Experience researching European markets, or a track record of adapting research to meaningful differences across countries, buyer contexts, and routes to market.
The judgment to assess source quality, separate fact from interpretation, and explain what the evidence does and does not support.
A track record of translating complex research into concise, useful outputs and presenting findings to commercial, product, marketing, and senior audiences.
Experience supporting PR or analyst relations, or serving as a spokesperson, is a plus—not a requirement. Familiarity with relevant European frameworks or regulations is also helpful, not required.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Leeds, England, United Kingdom; London, England, United Kingdom
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The role
We're looking for a true hybrid: someone who thinks in ideas and can execute both the words and the pictures. You'll take a brief from blank page to finished work across social, performance, CRM, display, OOH and in-product. Some weeks that means a campaign platform, and some weeks it means forty variants of a winning ad. You'll care about both.
What you’ll do
Concept and execute integrated creative across paid social, digital, CRM, app, and brand campaigns.
Write headlines, scripts, social copy and in-product messaging in a voice that is bold, authentic and magnetic, while staying on brand.
Develop multiple creative routes per brief and present them with clear rationale.
Iterate quickly using performance insights, and treat testing as a creative tool.
Work with the design, motion and production teams and external partners to bring ideas to life.
Deliver across every state we operate in, working with Legal and Compliance on disclaimers and responsible gaming messaging.
What you bring
5+ years in a creative role, as an art director with strong writing or a copywriter with strong visual skills.
A portfolio of concept-led work alongside high-volume executional work.
A Deep understanding of how visual, copy and brand play together to create compelling advertising.
A natural feel for culture, disruption and what makes people stop scrolling.
The ability to take feedback, sharpen the idea and move fast while retaining the craft.
Curiosity about AI image, video and copy tools, and good judgment about when to use them.
Bonus points
Experience in iGaming, sports betting, entertainment or another regulated category.
Experience writing for CRM and lifecycle.
Your first 90 days
You'll learn the brand and our players, work on live briefs and present them business wide.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The role
We're looking for a true hybrid: someone who thinks in ideas and can execute both the words and the pictures. You'll take a brief from blank page to finished work across social, performance, CRM, display, OOH and in-product. Some weeks that means a campaign platform, and some weeks it means forty variants of a winning ad. You'll care about both.
What you’ll do
Concept and execute integrated creative across paid social, digital, CRM, app, and brand campaigns.
Write headlines, scripts, social copy and in-product messaging in a voice that is bold, authentic and magnetic, while staying on brand.
Develop multiple creative routes per brief and present them with clear rationale.
Iterate quickly using performance insights, and treat testing as a creative tool.
Work with the design, motion and production teams and external partners to bring ideas to life.
Deliver across every state we operate in, working with Legal and Compliance on disclaimers and responsible gaming messaging.
What you bring
5+ years in a creative role, as an art director with strong writing or a copywriter with strong visual skills.
A portfolio of concept-led work alongside high-volume executional work.
A Deep understanding of how visual, copy and brand play together to create compelling advertising.
A natural feel for culture, disruption and what makes people stop scrolling.
The ability to take feedback, sharpen the idea and move fast while retaining the craft.
Curiosity about AI image, video and copy tools, and good judgment about when to use them.
Bonus points
Experience in iGaming, sports betting, entertainment or another regulated category.
Experience writing for CRM and lifecycle.
Your first 90 days
You'll learn the brand and our players, work on live briefs and present them business wide.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$97,000
—
$120,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
The Director of Marketing Operations builds the systems, data, and processes, and reporting that help Aidoc turn marketing investment into measurable account engagement, pipeline progression, and revenue. This leader owns our marketing technology roadmap, campaign operations, lead lifecycle, and performance reporting, partnering closely with Marketing, Sales, and RevOps.
Aidoc sells into complex healthcare organizations with long, multi-stakeholder buying journeys. The right person will make our technology work as a connected system for enterprise demand generation and account-based marketing. Our ecosystem includes Salesforce, HubSpot, LeanData, GA4, Google Tag Manager, Cloudingo, iCapture, Revealed, Databricks, and Userled. We are evaluating a possible move from HubSpot to Marketo; this role will assess the tradeoffs and lead the migration if approved.
Responsibilities
Own marketing operations strategy.
Set the roadmap, priorities, standards, and team structure to support Aidoc’s growth goals. Advise marketing leadership on investment, capacity, and measurement.
Lead the marketing technology stack.
Govern HubSpot and its integrations with Salesforce, LeanData, iCapture, and the rest of the marketing tech stack. Manage vendors, contracts, and the martech budget.
Evaluate and execute platform change.
Assess HubSpot and Marketo against Aidoc’s requirements, total cost, integrations, security, and scalability. If a move is approved, lead the HubSpot-to-Marketo migration, including data and field mapping, lifecycle and campaign design, integration testing, consent and deliverability checks, cutover, and adoption.
Run the lead and account lifecycle.
Own capture, enrichment, scoring, routing, lifecycle stages, Sales handoffs, and service-level agreements. Align definitions and Salesforce campaign practices with Sales Ops and RevOps.
Enable enterprise and ABM programs.
Build the data, segmentation, and campaign operations that support multi-stakeholder healthcare buying groups and coordinated plays across priority accounts.
Make performance visible.
Improve data quality and reporting that connects campaign engagement to account progression, opportunity movement, pipeline, revenue, and efficiency. Explain attribution assumptions and limitations.
Scale execution.
Create repeatable processes for campaign setup, QA, launch, and post-campaign learning. Identify practical opportunities to use automation and AI to improve speed and reliability.
What success looks like
Within the first year, Marketing, Sales, and RevOps share trusted funnel definitions and reporting; lead routing and campaign operations are reliable and repeatable; data quality and visibility into marketing’s contribution have improved; and the martech stack is fit for Aidoc’s needs. If a HubSpot-to-Marketo move is approved, it is delivered against agreed milestones with data integrity, campaign continuity, and user adoption protected.
Requirements
8+ years in marketing operations, revenue operations, or a related field.
Experience owning marketing operations or a major martech program at a B2B technology company; enterprise or healthcare technology experience is a plus.
Deep hands-on experience with a marketing automation platform and Salesforce, including their data architecture, campaign practices, and integrations.
Experience planning or executing a marketing automation migration. HubSpot-to-Marketo migration experience is strongly preferred.
Strong background in lead and account lifecycle management, scoring, routing, funnel metrics, campaign operations, and attribution.
Experience leading marketing operations at a company that takes part in 80+ events per year.
Analytical rigor, sound data-governance practices, and experience building reporting that supports business decisions.
Experience managing technology vendors, contracts, and budgets; clear communication with both technical and executive audiences.
Working knowledge of privacy, consent, and email requirements, including GDPR, CCPA, and CAN-SPAM.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Sofia, Bulgaria - Office
MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout, MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity
We are looking for a Senior Remote DBA who already operates at an expert level and wants to own the hardest problems our customers bring us. You will be a senior member of our global Remote DBA team. You'll be responsible for the health, performance and resilience of business-critical MariaDB environments for customers around the world, both on their own infrastructure and on MariaDB Cloud.
This is not a learning role. Customers and colleagues will rely on your judgment when a production cluster is down, a migration goes sideways, or an architecture needs to be rethought. You will work autonomously, make technical decisions, and explain them clearly to customer engineering teams.
We are a "virtual" team, distributed globally and working over the internet. We make heavy use of email, Slack, the web, ssh and similar remote technologies. Because we provide coverage to our customers 24x7x365, this position involves on-call duty and occasional work on nights, weekends and holidays. We use our global team to minimize the impact as much as possible.
What You Will Do
• Own the operational health of complex customer MariaDB environments: replication topologies, Galera clusters, MaxScale deployments and large datasets.
• Act as a senior escalation point for critical incidents, including after-hours, and drive them through to resolution and root cause analysis.
• Perform deep performance analysis and tuning: query and schema optimization, InnoDB and server configuration, concurrency and locking issues.
• Design, review and implement high availability and disaster recovery architectures, and validate them through tested failover and recovery.
• Define and verify backup and recovery strategies, and lead recoveries when they are needed.
• Plan and execute major version upgrades and migrations with minimal customer downtime.
• Perform capacity planning and proactive health checks, and turn findings into clear, prioritized recommendations.
• Automate repetitive work, and help build the tooling, runbooks and standards that the whole Remote DBA team uses.
• Communicate directly with customers: technical calls, incident updates, written reports and RCAs.
• Share knowledge with and support less experienced team members. You should be able to guide others, even though this role has no formal management responsibility.
• Participate in the community through blog posts, talks or contributions to the MariaDB ecosystem.
What You Bring
• 8+ years of hands-on DBA experience with MariaDB and/or MySQL in production environments.
• Deep knowledge of MariaDB/MySQL internals, InnoDB, query optimization and server tuning.
• Strong, hands-on experience with replication (asynchronous, semi-synchronous, GTID) and Galera Cluster.
• Experience designing and operating MariaDB MaxScale (read/write splitting, failover, routing).
• Proficiency with backup and recovery tools such as MariaDB Backup, mydumper and mysqldump, including point-in-time recovery.
• Solid Linux system administration skills, covering storage, networking and OS-level performance troubleshooting.
• Proficiency in at least one scripting language (Bash, Python, Go or similar) for automation.
• Proven ability to troubleshoot complex production incidents under pressure and lead them to resolution.
• Excellent written and spoken English. You will be talking directly with customer engineers and explaining complex issues clearly.
• Comfortable working remotely and autonomously, with tenacity in customer follow-up.
Nice to Have
• Experience with Kubernetes and containers, including running stateful databases on Kubernetes.
• Experience with MariaDB ColumnStore or other columnar databases.
• Experience with public cloud platforms (AWS, GCP, Azure) and managed database services.
• Experience with MariaDB/MySQL monitoring tools (e.g. Prometheus, PMM).
• Experience in a 24x7 support or Remote DBA environment.
• Contributions to open source software in the MariaDB/MySQL ecosystem.
• MariaDB and/or MySQL certifications.
• Experience in pre-sales or architecture reviews with customers.
Location
Remote – Bulgaria (or hybrid from our Sofia office).
• The preferred shift rota is Tuesday–Saturday or Sunday–Thursday.
• Other flexible schedules with weekend coverage are desirable.
Travel
Flexible to travel internationally for company-related meetings.
Compensation Salary Range: 70,000 - 94,000 EUR per year (gross)
Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
MariaDB is an equal opportunities employer.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from "I need to buy something" to a signed agreement, an accurate purchase order, and clean spend data at month end.
We are hiring a Procurement Operations Business Partner to own that path for the teams that keep Anthropic's offices, people, and physical spaces running. Workplace covers real estate, office build outs and leases, furniture and equipment, facilities services, maintenance, and food and beverage. Security covers physical security: guard services, access control and badging, cameras, and security consulting that protect our offices and people. People covers recruiting agencies and recruiting operations, HR systems, benefits and Total Rewards vendors, and training and development.
You will be the person who makes all of it feel simple to the teams who depend on it and reliable to the Finance stakeholders behind it.
This is a high volume role with an accounting core. You ensure every purchase in your portfolio is coded, dated, received, and accrued correctly, so spend is right in the books every month. Expect a steady queue of requests, statements of work, change orders, and renewals, and expect to be the person Accounting trusts on all of it.
We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support.
Responsibilities
Own the purchasing process
Manage a high volume of purchase requests, statements of work, change orders, and renewals each month across Workplace, Security, and People, keeping speed and accuracy high at the same time.
Serve as the primary procurement partner by guiding requesters from initial request to signed agreement and issued purchase order.
Review every purchase request for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs.
Determine what each request requires before it can move, whether that is a statement of work, an amendment, a lease review, a privacy review, or a third party risk assessment, and route it to the right reviewers the first time.
Partner with Privacy, Security, and Third Party Risk on vendors that handle employee or candidate data or have physical access to our offices, such as badging and camera systems, background check providers, and on site service staff. Hold the line that nothing goes live without the review it needs.
Launch and track contract review with Legal and outside counsel, keep it moving, and confirm the executed agreement supports the purchase order before it is issued.
Structure purchase orders so they match how the vendor bills (fixed fee, milestone or progress billing, time and materials, per placement, per head, or recurring monthly service) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement.
Handle the mechanics that come with physical work and goods: multi line quotes, deposits, lead times, receiving, and asset handoffs for furniture, fixtures, and equipment.
Know where a purchase belongs. Not everything in these categories should run through a purchase order, and you help requesters tell the difference between a contract that needs Procurement and spend that belongs on a card.
Financial completeness and accuracy
Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials: capitalized build out and equipment versus operating spend, deposits and prepaids versus expense, and lease versus non lease costs.
Work the hard cases with Accounting: progress billed construction, retainage, partially delivered milestones, guard services billed in arrears against changing staffing schedules, placement fees tied to start dates and guarantee periods, credits and true ups, and change orders that land mid month.
Understand what a contract actually commits us to, including term, termination for convenience, and notice periods, so firm commitment reporting reflects the real exposure.
Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree.
Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time.
Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs.
Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind.
Be the front door
Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context.
Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available.
Translate procurement, legal, privacy, and finance requirements into plain language for Workplace, Security, and People teams, and carry their operating reality back to those teams so controls fit the work. An office opening date, a guard post that has to be staffed tonight, or a recruiting search that has to start this week are real constraints, and you plan around them.
Keep a regular check in with your highest volume teams so upcoming office projects, renewals, staffing changes, and searches are visible early and nothing urgent arrives as a surprise.
Continuous improvement
Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head.
Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation can take work off requesters and the team.
Minimum qualifications
5 to 7+ years of procurement operations, purchasing, or vendor operations, including time supporting Workplace or Facilities, Security, or People teams.
Proven track record of owning a high volume purchasing portfolio end to end in a procure to pay and intake platform.
Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid versus expense, capital versus operating spend, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger.
Experience managing services vendors on master agreements with statements of work and change orders, where scope moves and the contract, the PO, and the invoice have to stay in sync.
Experience with facilities, real estate, or construction purchasing, including milestone or progress billing and receiving against physical delivery.
Working knowledge of how contract review, privacy and security review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down.
Preferred qualifications
Experience with office build outs, leases, or fixed asset purchasing, including furniture, fixtures, and equipment, and working alongside Lease Accounting or Fixed Assets.
Experience buying physical security services or systems, such as guard services, access control, or video surveillance.
Experience with recruiting agencies, contingent workforce, or HR and benefits vendors, including the privacy review that comes with employee and candidate data.
Background in accounting, accounts payable, or a month end close process.
Direct experience with Zip, Workday Financials, and Ironclad.
Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio.
Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building a best-in-class go-to-market engine, and we're looking for a GTM Systems Administrator to join the GTM Systems team and help scale the systems that power both our pipeline and our customer experience. You'll take on a variety of projects across the full GTM lifecycle, from how we source, enrich, and route leads at the top of the funnel to how we support and engage customers through Zendesk and our Customer Success platforms. This is not a traditional RevOps or Salesforce admin role: we expect this person to work AI-first, using AI tools and agents to build, automate, and maintain systems that would traditionally require engineering support or manual admin work. Reporting to the Head of GTM Systems, you'll partner closely with Sales, Marketing, Support, and Customer Success to translate business needs into scalable, reliable systems that directly drive revenue and retention outcomes.
WHAT YOU'LL DO
- Work across a variety of projects on the GTM Systems team, with some sprints focused on top-of-funnel growth and others on support and customer success tooling, flexing to where the business needs you most.
- Design and improve top-of-funnel systems including lead sourcing, enrichment, scoring, and routing, building enrichment workflows in Clay and across data providers (ZoomInfo, Cognism, Apollo, Clearbit, etc.) to power inbound and outbound pipeline.
- Configure and optimize Zendesk as Harvey's primary support platform (ticket routing, triggers, automations, macros, SLA policies, agent workspace) and support adjacent CS platforms like Catalyst.
- Contribute to Salesforce configuration across the funnel, including lead routing, scoring, lifecycle stages, and automation (Flows, validation rules, custom objects), and how data flows across Salesforce, marketing automation, support, and enrichment tools.
- Use AI as a default working method: build and maintain AI agents, automations, and workflows (AI triage, copilots, agent-based enrichment, LLM-powered data quality checks) to eliminate manual admin work and extend what the systems team can ship without engineering support.
- Integrate GTM and CS tools with Harvey's broader ecosystem (CRM, product data, internal tools, communication platforms) to ensure a unified view of the customer, and build reporting and dashboards that provide visibility into pipeline conversion, support performance, and customer health.
- Maintain high data quality and compliance through deduplication, normalization, enrichment governance, and consent/opt-out handling, and document system architecture, workflows, and processes so everything scales as the company grows.
WHAT YOU HAVE
- 4-8+ years of experience in GTM Systems, RevOps, Growth Ops, Support Ops, or similar roles.
- Strong proficiency in Salesforce (data modeling, Flows, lead routing, account hierarchy, reporting) plus hands-on experience administering Zendesk (routing, automations, triggers, SLA policies), or deep expertise in one with proven ability to ramp fast on the other.
- Hands-on experience with Clay and at least one major enrichment/data provider (ZoomInfo, Cognism, Apollo, Clearbit, etc.), and experience with marketing automation platforms (Marketo, HubSpot, or similar).
- Demonstrated AI fluency: you already use AI tools (Claude, ChatGPT, Clay AI, Zendesk AI, or similar) to build workflows, automate admin tasks, draft configurations, and troubleshoot, and you can point to concrete things you've shipped this way.
- Strong systems thinking, with the ability to design and debug end-to-end data flows across tools, spanning both reactive support workflows and proactive growth motions.
- A collaborative, team-first working style: comfortable operating in a pod, picking up varied projects, and working cross-functionally with Sales, Marketing, Support, Customer Success, and Operations. Highly organized and documentation-oriented, with a focus on scalable, maintainable systems.
BONUS
- Experience with Customer Success platforms (Gainsight, Catalyst) or Zendesk certification(s).
- Experience building integrations using APIs, webhooks, or iPaaS tools (Workato, Zapier, MuleSoft), or integrating GTM systems with data warehouses (Snowflake, BigQuery).
- Experience building or deploying AI agents in production (e.g., agentic prospecting, AI ticket triage, health-score automation)
- Working knowledge of SQL and/or scripting (Python, JavaScript) for data workflows.
- Background in high-growth or early-stage environments where systems are built from the ground up.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We are looking for a
Process & Intake Analyst
to join our newly formed Operations team in Cyprus.
Operations exist to make our fast-growing company easier to work in: clear routes for asking for things, clear owners for the things that matter, and rules people can actually find.
Job Responsibilities
Design and run the request front door.
Map how cross-functional requests arrive today, define request types and intake forms, set triage and routing rules, and launch the route in phases, starting with the highest-volume request types.
Make response times measurable.
Define service levels with the teams that receive requests, instrument the route so that volumes, waiting time and resolution time can be reported, and use the data to fix the bottlenecks it reveals.
Build and maintain the policy and process repository.
Inventory existing policies and process documents, consolidate duplicates, retire stale content and bring each item into a consistent structure with an owner, a version, an approval status and a review date.
Run the review cycle.
Make sure reviews happen on time, chase overdue items, and report on the health of the repository, so that it stays current rather than decaying after launch.
Create and maintain the ownership register.
Record named owners for cross-functional processes, systems and vendor relationships, resolve gaps and overlaps with the departments involved, and escalate where no owner can be agreed.
Map and improve processes.
Document current-state workflows, identify duplicated steps, manual handoffs and unnecessary approvals, and propose and implement simpler routes with the people who run them.
Configure and automate.
Set up workflows, forms, templates, dashboards and simple automations in the company's existing tools, and prototype small helpers with scripting or AI assistants where they remove manual work.
Make the systems easy to use.
Write clear guidance, run short onboarding sessions for teams adopting the front door or repository, and collect and act on feedback.
Keep the systems portable.
Collaboration tooling is changing over the next year, so design structures and content that can move between platforms without being rebuilt.
Report to the Head of Operations
on adoption, service levels, repository health and the process issues the data surfaces.
You’ll thrive here if you have:
4+ years in business process analysis, operations, service management or a similar role in tech and/or cross-functional environments.
Proven experience designing and launching an intake, request management or service-desk process that other teams adopted.
Experience building or running a structured knowledge base, policy library or document-control process, with clear ownership and review cycles.
Strong process-mapping and analytical skills: turning a messy current state into a simple, documented and agreed target state, and proactively identifying gaps in ambiguous environments.
Hands-on configuration of workflow and service-desk tools (Jira Service Management, Confluence or similar), including forms, workflows, automations and reporting, plus comfort with spreadsheets, light scripting and AI assistants for prototyping and automation.
Ability to define and track operational metrics and present them clearly to managers and leadership.
Strong facilitation, stakeholder management and written communication skills, with the persuasiveness to drive adoption in teams that do not report to you.
Nice to have
Experience with ITIL or similar service management practices, or with a formal document-control or compliance framework.
Experience migrating a knowledge base or service desk between platforms.
Experience in an international organisation where processes may differ between departments.
Familiarity with conversational or AI-assisted front doors, such as chat-based intake or self-service answers drawn from a knowledge base.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site Facilities Services Assistants to provide day-to-day facilities and administrative support for the U.S. International Development Finance Corporation (DFC) in Washington, DC.
The Facilities Services Assistant will support a variety of workplace operations, including mail and courier services, office supplies and inventory, facilities requests, office moves and setups, reception coverage, and other general office support activities. Some positions may also provide authorized driving support for DFC senior leadership.
This role regularly interacts with employees, visitors, vendors, and senior DFC leadership and requires excellent customer service, professionalism, discretion, and reliability.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
Mail, Courier & Delivery Services
Receive, sort, process, route, and deliver incoming and outgoing mail and packages.
Prepare outgoing mail and packages for USPS, commercial couriers, and other authorized carriers.
Apply appropriate postage using DFC-approved mailing equipment.
Provide internal courier and document delivery services.
Maintain appropriate chain-of-custody procedures for sensitive, accountable, tracked, or time-sensitive items.
Promptly escalate damaged, suspicious, misrouted, or time-sensitive mail and packages in accordance with established procedures.
Office Supplies & Equipment
Receive, organize, inventory, issue, and replenish office supplies, forms, and administrative equipment.
Monitor inventory levels and identify replenishment needs.
Maintain supply, inventory, and issuance records.
Assist with the distribution of furniture, office equipment, filing equipment, and other workplace resources.
Maintain safe, organized supply and storage areas.
Facilities & Workplace Support
Assist with office moves, workspace reconfigurations, furniture placement, and conference-room setups.
Receive, document, route, and follow up on facilities service requests.
Coordinate with building management, maintenance vendors, and DFC personnel as directed.
Monitor common areas, conference rooms, supply areas, and designated workspaces for maintenance, service, or safety concerns.
Maintain records of completed work, outstanding requests, deliveries, inventory, and other facilities activities.
Perform assigned duties in accordance with applicable workplace safety procedures.
Reception & Front Office Support
Provide backup coverage for reception and front-office operations as needed.
Professionally greet and direct visitors.
Answer and route telephone calls, accept deliveries, and notify employees of visitor arrivals.
Follow applicable visitor-management, access-control, and security procedures.
Safeguard sensitive and personally identifiable information encountered while performing assigned duties.
Authorized Driver Support
When assigned, serve as a primary or backup driver for the DFC President, Executive Vice President, or other authorized senior officials.
Maintain a valid state driver’s license.
Follow applicable federal, state, District of Columbia, and local traffic laws and vehicle-safety requirements.
Promptly report accidents, vehicle damage, traffic citations received while performing official duties, or other safety concerns.
Demonstrate professionalism, punctuality, discretion, and appropriate conduct when supporting senior officials.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $43.42, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.
Qualifications
High school diploma or equivalent or Four or more years of relevant experience may substitute for the education requirement.
Must posses and continuously maintain a valid state driver’s license and comply with DFC policies and all federal, state, and local driving laws.
Ability to successfully complete Dexis’ pre-employment background screening process and any additional security screenings required for the DFC assignment.
Preferred Qualifications
Prior experience working in a federal government environment preferred.
Familiarity with
CMMS or work-order tracking systems.
Background in facilities coordination and workplace support.
Knowledge of workplace safety and office move/space support.
Proficiency in records management and inventory control.
Strong vendor coordination and customer service skills.
Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive.
Hourly pay range:
$43.42
—
$43.42 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote
We are looking for an
Executive Assistant
to the Founder. This is a high-responsibility individual contributor role with no direct reports, covering business tasks only, with no personal errands. Mailbox and calendar are the baseline. On top of that, you receive entire work projects from the founder and carry them from brief to result, with full ownership.
Some of the work here is already automated. The rest has no ready-made process, and you are expected to build one: automate what repeats, bring in the company’s internal resources and teams, and find the best way to solve each task. We need someone experienced and exceptionally efficient, who has done this before and does not need step-by-step direction.
WHAT YOU’LL BE DOING:
Sort the founder’s corporate mailbox, route cases to the responsible teams, and track each one until it is closed.
Manage the calendar and daily plan, including calls and meetings across multiple time zones.
Organize internal and external meetings, online and in person, with preparation and follow-up.
Set up the founder’s task management system: choose the tools, structure it, keep it current.
Coordinate cross-team projects and the other assistants supporting the leadership team.
Plan travel and organize events.
Handle commercially sensitive information.
WHAT WE LOOK FOR IN YOU:
3+ years of experience as an Executive Assistant in an international company.
Fluent Russian and English.
Working hours that overlap substantially with GMT+4.
Hands-on experience with task management tools and confident work in spreadsheets.
Judgment about what you decide yourself and what goes to the founder, and willingness to act on the first group without asking.
A habit of closing loops: you finish things, not just remind about them.
Ability to spot problems early and deal with them before they escalate.
Readiness to travel for business at least twice a year.
WHY SHOULD YOU JOIN OUR TEAM?
Fully remote, with access to company offices if you want to use them.
Close view of how decisions are made at founder level.
Varied projects that come directly from the founder, with a clear scope and a clear result.
Direct access to internal teams and resources, so you can get things done without waiting on approvals.
Modern working stack: company-wide LLM tools for daily work, Slack for internal communication, and room to introduce new tools where they save time.
Room to grow professionally.
УдалённоManage the calendar and daily plan, including calls and meetings across multiple time zones; Working hours that overlap substantially with GMT+4
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Role: Senior Operations Specialist (Solar Stratospheric Aircraft Mission Planning)
- Department: HAPS
- Location: Valencia, Spain
- Working type: On site, with limited remote working
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE SENIOR OPERATIONS SPECIALIST (HAPS MISSION PLANNING)
As Senior Operations Specialist (HAPS Mission Planning), you will shape where, when and how ICEYE's stratospheric, solar-powered electric aircraft flies. You will build and maintain the operational weather picture before and during each flight, identify the right windows to launch, fly and recover, and turn weather, airspace, aircraft performance and energy constraints into a safe and achievable mission plan that you keep up to date as conditions evolve.
The role is deliberately broad. Beyond mission planning, you will contribute across the Operations team: preparing and executing flight test campaigns, supporting ground control station operations, assessing flight results and feeding them back into the aircraft's development, and helping build the procedures and tools of an operations capability that will scale as the program grows.
WHO ARE WE?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
KEY RESPONSIBILITIES
FLIGHT OPERATIONS
- Build and maintain the operational meteorological picture before and during the flight, using the available tools (forecast models, radiosondes, lidar and aircraft data), drift planning, and identify weather and terrain-related hazards relevant to the flight profile.
- Identify suitable launch, flight and recovery windows and communicate them to the flight crew.
- Develop and maintain the mission plan (route, altitude, speed profile and timing), customer mission goals, integrating weather, airspace, aircraft performance, aircraft health and energy constraints.
- Continuously assess predicted cut-down and debris impact zones to keep the planned trajectory within the permitted ground impact area.
- Maintain readiness for degraded operations for a return-to-home mission profile in case re-planning of a return is necessary or in case of the plane entering a degraded operational mode due to a mechanical or electrical servicing need.
- Monitor aircraft progress against the plan, update it when required, and coordinate mission planning and meteorological decisions with the flight crew and engineering teams.
WIDER OPERATIONS SUPPORT
- Contribute to the planning, preparation and execution of flight test campaigns, including site preparation, pre-flight checks, launch and recovery activities.
- Take on other crew positions or ground control station duties as operational needs require, building versatility across the Operations team.
- Analyse flight data after each flight, report results and translate findings into improvements for the aircraft, its systems and operating procedures.
- Develop and maintain operational procedures, checklists, emergency procedures and operations documentation.
- Develop and improve monitoring, analysis and planning tools used by the flight crew, such as telemetry dashboards and energy or thermal estimation tools.
- Support aircraft integration, ground testing and simulation activities, and contribute to the training and qualification of crew members.
- Support safety and risk assessments for operations and, when needed, coordination with aviation authorities and external partners.
REQUIREMENTS
MUST HAVE SKILLS
- 5+ years of relevant experience in UAS or aircraft testing and operations.
- Good knowledge of meteorology (wind profiles, convection, turbulence, icing, thermal activity, etc.) and the ability to interpret forecast models, synoptic charts and upper-air data.
- Experience in flight or mission planning, including route, altitude and timing under weather and airspace constraints.
- Understanding of aircraft performance and of how weather affects flight safety and endurance.
- Clear communication and the ability to work as part of a flight crew, including during long-endurance operations.
- Programming or scripting skills for data analysis and tooling (e.g. Python; C/C++) a plus.
- Ability to drive large vehicles or convoys (within limits of B license).
- Good command of the English language, both oral and written.
NICE TO HAVE SKILLS
- Aviation meteorology qualification, or experience as a forecaster or weather briefer for flight operations.
- Hands-on experience with radiosonde launches, lidar or other atmospheric measurement systems.
- Experience with airspace management and coordination with ATC.
- Experience with trajectory, cut-down or debris impact modelling.
- Experience with solar-powered, electric or long-endurance aircraft, or with high-altitude platforms and balloons.
- Experience with safety analysis in the SORA framework.
- Familiarity with GIS tools, autopilot mission planning and ground software like QGroundControl.
- EASA-valid remote pilot license up to specific category standard scenarios.
- Proactive can-do attitude and love for aerospace are expected.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE PURPOSE
The Senior Analyst, Underwriting Quality Control (QC) will establish and continually improve a consistent, risk-based quality control framework for work completed by Underwriters. The role will build on existing QC practices and tools, tailoring them to the Underwriting lifecycle, products, risk decisions and operating model.
The role provides an objective, evidence-led check that underwriting assessments and outcomes are complete, consistent, appropriately documented and aligned with internal policy, procedures and applicable requirements. It will turn review results into clear management information, actionable feedback, targeted training and measurable improvements in underwriting quality.
This is a hands-on role. The Senior Analyst will conduct QC reviews, maintain the framework and reporting, follow findings through to verified remediation, and work with Underwriters and leaders to address recurring gaps. The role reports to the Director of Underwriting and influences quality across the function without replacing the Underwriter’s decision-making accountability.
KEY RESPONSIBILITIES
BUILD AND OWN THE QC FRAMEWORK
- Assess existing QC materials, controls, data and workflows; identify what should be retained, improved or introduced for Underwriting.
- Design, document and implement an Underwriting-specific QC framework, including scope, risk-based sampling, review cadence, test scripts, scoring and severity definitions, evidence standards, escalation routes, dispute handling, calibration and remediation expectations.
- Tailor testing to the relevant underwriting stages, products, merchant and business models, risk tiers and applicable regional requirements.
- Define practical service levels and ownership for review, feedback, acknowledgement, remediation, re-review and closure, agreeing these with Underwriting leadership.
- Establish appropriate governance and records so that QC decisions and remediation are traceable and ready for internal or external review.
PERFORM AND CALIBRATE QC REVIEWS
- Review completed underwriting cases and test whether the case record is complete, and appropriately documented. Depending on case scope, this may include business model products, services and geographies; ownership, control and beneficial ownership; company and identity evidence; KYC/KYB and screening outcomes; licences and regulatory status; financial and operational evidence and accurate system records.
- Identify missing, inconsistent, stale or insufficient evidence, and opportunities to improve decision quality.
DRIVE REMEDIATION AND CONSTRUCTIVE CHALLENGE
- Communicate findings promptly, clearly and fairly to the relevant Underwriter and manager, with evidence and an actionable explanation of what needs to change.
- Track acknowledgement, corrective action and deadlines; proactively chase overdue responses and escalate unresolved or repeat issues.
- Work with Underwriters and leaders to understand root causes and ensure remediation addresses the underlying issue, not only the individual case.
REPORTING, INSIGHT AND CONTINUOUS IMPROVEMENT
- Produce regular, accurate QC reporting for Underwriting leadership, with clear commentary on coverage, pass and defect rates, severity, recurring themes, remediation status, turnaround and trends by relevant team, workflow, product or risk segment.
- Support internal audit, Compliance, Risk and other assurance requests by providing accurate QC records and explaining methodology and outcomes.
BUILD UNDERWRITING CAPABILITY
- Identify capability gaps from QC findings and partner with Underwriting leaders and relevant subject-matter experts to design and deliver focused training, coaching and practical guidance.
WHAT SUCCESS LOOKS LIKE
The ideal candidate is a rigorous and constructive quality professional who can build a practical control framework, apply it consistently and influence experienced Underwriters. They combine sound KYC/KYB judgement with strong analytical and reporting skills, confidence in following through on remediation, and the ability to turn case-level observations into improvements across a regional operation.
ESSENTIAL
- Significant experience in underwriting, merchant due diligence, AML/KYC/KYB, onboarding, financial crime operations, quality control, quality assurance or a related risk function within financial services, payments or fintech.
- Practical understanding of UK and EEA due diligence requirements, with familiarity across the US, Canada, Singapore, Hong Kong, UAE, Australia and New Zealand; ability to recognise jurisdictional differences and escalate interpretation questions appropriately.
- Demonstrated ability to design, implement or materially improve a QC, QA, control testing or file review framework.
- Strong reporting and data skills, including spreadsheets, pivot tables and clear management reporting; experience with Looker dashboard or business intelligence tools is an advantage. Use of AI is a plus.
- Effective stakeholder management and influencing skills, including the persistence to chase remediation and escalate overdue or repeat issues appropriately.
- Experience delivering training or coaching based on quality control findings.
NICE TO HAVE
- Direct exposure to underwriting or due diligence in a merchant acquiring setting.
- Familiarity with case management and CRM tools,dashboard platforms.
- A relevant degree or equivalent practical experience; recognised AML, financial crime or compliance qualifications (for example ACAMS or ICA) are beneficial but not mandatory.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote (Ukraine)
Workplace: remote
ELEKS Information Security Office is looking for a Security Operations Supervisor in Lviv, Ternopil, Kyiv, or Ivano-Frankivsk.
Security Operations Supervisor is responsible for designing, implementing and maintenance of ELEKS Security Operations Center (SOC) and related ISMS processes. Specifically, Security Operations Supervisor objective is to ensure efficient execution of Incident Management, Threat Intelligence, Vulnerability Management and Patch Management activities.
REQUIREMENTS
Working experience in architecture, design and implementation of security systems and countermeasures (e.g. SIEM, EDR, DLP, UEBA, IDS/IPS, vulnerability scanners, anti-virus and anti-malware, firewalls, encryption)
Knowledge of Security Operation Center processes, ability to perform supervision of SOC and perform continuous improvement of its operations
Working experience in planning and conducting of technical security audits.
Knowledge of Information Security (IS) standards/frameworks (ISO 27001/2, SOC2, Cyber Essentials, PCI DSS, HiTrust), ability to establish IS processes in line with these standards
Network architecture, security principles, technologies, and tools
Detailed technical knowledge of Windows and UNIX operating systems
Virtualization technologies and security
Identity and access management principles and technologies
Subnetting, DNS,DHCP, VPNs, VLANs, VoIP and other network routing methods
Network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, etc.)
Solid knowledge of secure coding practices, application security and cryptography technologies, ethical hacking, threat modeling, secure SDLC process
Solid knowledge of disaster recovery and business continuity planning
Strong analytical and conceptual skills balanced by broad perspective on how security efforts to support realization of business goals and customer satisfaction
Proven leadership capabilities and strong communication and interpersonal skills
English – upper-intermediate or higher
RESPONSIBILITIES
Develop and maintain short- and long-term goals and objectives for ELEKS Security Operations Center aligned with Information Security goals
Define activities and projects supporting continuous improvement of ELEKS Security Operations Center, addressing the IS gaps identified and enhancing ELEKS security overall
Evaluate new technologies and processes that enhance security capabilities. Design, architect, test, analyze, evaluate and implement new security systems and processes
Perform program and project management activities to ensure successful execution of ISMS projects assigned.
Coordinate the development and review of ISMS policies relevant to SOC activities and other supporting documents, such as Hardening Baselines, IS standards/procedures
Effectively inform stakeholders about the status of the ELEKS information security posture. Perform periodic security reporting (both: executive and technical)
Coordinate handling of the information security incidents, coordinate investigation activities, communicate with clients and, if needed, escalate to ELEKS senior management, and contact authorities (Police, CERT-UA, etc.)
Plan, control, and perform installation, configuration, technical support and administration of security systems and countermeasures (e.g. SIEM, EDR, DLP, UEBA, IDS/IPS, vulnerability scanners, anti-virus and anti-malware, firewalls, encryption)
Supervise and perform system hardening, security testing, and vulnerability management
Prevent, detect, investigate and respond to cyber threats for the organization’s assets
Build and establish plans and controls to protect digital files and information systems against unauthorized access, modification and/or destruction
Coordinate configuration, management and running the phishing simulation campaigns
Plan, manage and optimize the capacity of ELEKS SOC
Provide leadership, training and technical advice to SOC team. Identify/address training and career development needs, provide feedback and conduct performance assessment of subordinates
Management of access rights for SOC by participation in approval, review, and removal of access rights (in case of specialist termination, role change and on a regular basis as per Access Control Policy)
Resolve security incidents within the SOC team and, if necessary, perform disciplinary actions in conjunction with HR team
Location: Paris; Amsterdam; London; Lausanne
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
Mistral AI is seeking Applied Scientists and Research Engineers focused on optimisation and operational research. You will post-train SOTA large language models to formulate and solve optimisation problems, and apply them to diverse use cases.
Working cross-functionally with both external and internal science, engineering, and product teams you will deliver high-impact AI solutions. We are made of researchers, engineers, product builders, ex-founders who love tackling the most complex real world problems in the industry.
WHAT YOU WILL DO
- Run pre-training, post-training and deploy state of the art models on clusters with thousands of GPUs.
- Generate and curate datasets for optimisation modelling (LP, MILP, constraint programming, scheduling, routing), and build evaluators and benchmarks for operational research tasks.
- Use solvers as verifiers to build reward signals for reinforcement learning.
- Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment.
- Collaborate with cross-functional teams to tackle complex use cases.
- Manage research projects and communications with client research teams.
ABOUT YOU
- Fluent in English with excellent communication skills — at ease explaining complex technical concepts to both technical and non-technical audiences.
- Expert with PyTorch or JAX.
- Experience training or fine-tuning large language models for reasoning, code, or mathematics.
- Strong background in operational research or mathematical optimisation, with hands-on experience using solvers (e.g. Gurobi, CPLEX, OR-Tools) and modelling languages (e.g. Pyomo, AMPL).
- Not afraid of contributing to a big codebase; finds their way around independently with little guidance.
- Writes clean, readable, high-performance, fault-tolerant Python code.
- Doesn’t need roadmaps: moves independently and navigates uncertainty with confidence.
- Low-ego, collaborative and eager to learn.
- Track record of success through personal projects, professional projects or academia.
NICE TO HAVE
- Ex-founder or builder
- PhD / Master in a relevant field (Operational Research, Applied Mathematics, Machine Learning) — exceptional candidates from other backgrounds welcome.
- Experience with reinforcement learning using verifiable rewards.
- Experience with LLM-based optimisation modelling (e.g. NL4Opt-style problem formulation).
- Industry experience in supply chain, logistics, energy, or scheduling.
- Experience working on large code bases or large machine learning models at scale.
- Contributions to a large open-source or industry codebase.
- Publications in top academic journals or conferences.
- Enjoys improving existing code: typing, tests, CI pipelines.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, London, or San Francisco (Hybrid)
About the team
Search engines spent two decades learning what the web is worth: which pages are fresh, which sources are trusted, what people actually use. That knowledge came from watching how humans moved through the web.
Agents break that loop. AI models are trained and grounded on the web, but they have little visibility into what's changed, what's authoritative, or what's been fabricated. Site owners have it worse: AI crawlers already request content anywhere from a hundred to tens of thousands of times for every visitor they send back, and most have no idea how, or whether, they show up in AI answers. Both sides of the market are flying blind.
Cloudflare sits in front of around 20% of the web and sees both sides of that exchange. Our team, the Agentic Internet team, is focused on making the web readable, discoverable, callable, and payable, built on open standards so no single company owns the rails. Signals & Data Products turns our network's view into products both sides can use: helping AI labs know what's fresh and trustworthy, and helping site owners see and shape how they show up in AI. Cloudflare believes in the open Internet, and we're in a position to help build the future where it thrives. Come help us make it happen! You can read more about some of our plans
here
and
here
.
What you'll do
Drive the strategy for Signals, our web intelligence feed, and shape where our data products go next
Define what makes a signal worth paying for (freshness, provenance, trust, real-world usage) using data from Cloudflare's network
Build for both sides of the market: data products for AI labs, and visibility for site owners into how AI models find, use, and cite them
Explore what comes next, from knowledge graphs to measuring how sites show up in AI answers
Deliver product specifications, prototypes, product positioning, and high-impact launches
Partner with Engineering, Data Science, Research, and GTM to ship at high velocity
Work with Partnerships and BD on data partnerships with AI labs and other large buyers
Represent the product externally with users, customers, AI labs, developers, and more
What we're looking for
7+ years as a technical PM, with experience shipping data, search, ranking, or ML products
Deep data fluency: you can reason about data quality, coverage, bias, and pipelines
Experience building or selling data products or APIs (licensing, pricing, enterprise contracts) is a strong plus
A builder: you get things done, can move quickly, and prefer 'show' over 'tell'
A strong communicator who is comfortable with ambiguity
Team oriented: you'd rather get it right than be right
How we work
At Cloudflare, performance is about outcomes (what you did) and behaviors (how you did it). We value curiosity, humility, empathy, and doing the principled thing. Learn more about our values on our
Careers page
.
Why this role
You'll be building a new product category from a vantage point no one else has, on a fast-moving team breaking new ground. You can read about our
early research here
.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $179,000 - $224,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоRemote Ireland
United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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