Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software.
Responsibilities
Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
Expand industry knowledge of insurance products through continuous learning and research.
Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
Evaluate potential solutions and make informed tradeoff decisions.
Implement standard and non-standard customer requirements within at least one platform.
Identify and analyze problems while recommending effective solutions.
Manage day-to-day issues and challenges independently with minimal oversight.
Generate innovative ideas by evaluating client requirements and system functionality.
Resolve less complex client issues directly and engage senior team members when appropriate.
Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
Assess customer needs and business situations independently and in collaboration with others.
Develop clear, concise specifications with an appropriate level of detail.
Qualifications
3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
Knowledge of Life or Annuity products and insurance products is required
Industry Certifications and/or licenses is preferred
Understanding of Agile or Waterfall Software Development Life Cycle
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for our
Intercity
vertical — a core business driving long-distance travel across cities. This includes
car-based rides
as well as
partner transportation networks
such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users.
You will manage a team that partners closely with
product, operations, and marketing
to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions.
In this role, you will act as a
trusted advisor
to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical.
Key Responsibilities
Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development
Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives
Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact
Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization
Establish and continuously improve analytics processes, documentation, and governance
Ensure data quality, integrity, and effective cross-team data collaboration
Skills, Knowledge and Expertise
5+ years of experience in data analytics or data science
2+ years of people management, leadings of 5+ people
Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business
Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference
Proficiency in Python and data analysis libraries
Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts
Experience in creating BI reports: Plotly / Redash / Tableau
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Gurugram, Haryana, India
NEOLYTIX
Credentialing Associate / Sr Associate
Provider Credentialing & Enrollment · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership.
About the Role
Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client.
Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars.
Key Responsibilities
Core (Associate & Sr Associate)
Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans).
Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals.
Follow up with payers on application status and resolve deficiencies quickly and accurately.
Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines.
Handle provider and client data with strict confidentiality and HIPAA compliance.
Additional (Sr Associate)
Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations.
Run the re-credentialing and expirables calendar so nothing lapses.
Review associates’ submissions for accuracy and coach on payer-specific requirements.
Skills & Experience
Must-Have
Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership.
Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines.
High attention to detail — credentialing errors are expensive and slow to unwind.
Preferred
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Experience with credentialing software (Modio, MD-Staff, Verity, or similar).
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word).
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Applications prepared/submitted and processed per period.
First-pass approval rate and enrollment turnaround time (TAT).
Zero lapses on expirables and re-credentialing dates.
Accuracy / rework rate on submissions.
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Pasig, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
IT Support Senior Associate
Information Technology | Gurugram
FUNCTION
Information Technology
EXPERIENCE
2–4 Years
LOCATION
Gurugram (Onsite)
SHIFT
General Hours
About the Role
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems.
Key Responsibilities
Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues.
Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace).
Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms.
Maintain and update IT asset inventory with proper documentation and tagging.
Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators.
Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams).
Respond to service tickets and follow up to ensure timely resolution per SLA targets.
Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives.
Educate users on IT best practices, system security, and productivity-tool usage.
What You Bring
Must-Have
Bachelor's degree in Information Technology, Computer Science, or a related field.
2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment.
Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms.
Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems.
Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment.
Nice-to-Have
Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk.
Why Join Neolytix
Multi-Geography Exposure
Hands-on learning across enterprise platforms in a US healthcare tech environment.
Supportive Global Team
Direct access to a collaborative global IT team.
Certification Support
Ongoing professional development and certification opportunities.
Solid Benefits
Competitive compensation with health insurance and paid time off.
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Colombia
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Argentina
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: US: Austin (3300 N IH-35 Suite 700); US: Texas Remote Worker
Workplace: Hybrid
The role / impact
This role centres on establishing and expanding commercial relationships with the regional offices of defined Enterprise Accounting and Bookkeeping Partners. Working alongside national Enterprise Account owners, you will execute strategies that encourage partner practices to adopt Xero, unlocking total addressable market potential and contributing to sustained subscription and revenue growth.
By guiding accounting practices through consultative conversations, you help firms modernise their workflows and harness cloud technology. In doing so, you contribute to Xero's overarching purpose of making running a business beautiful, enabling small business clients across the country to operate more efficiently.
The team / how they connect
You will join our Enterprise Sales team, who oversee relationships with our largest accounting and bookkeeping partner organisations nationally The team collaborates with national account owners, partner consulting specialists, and local practice stakeholders to deliver seamless customer journeys By sharing market insights and sales resources across departments, the team ensures our partners gain long-term value from Xero.
The team is currently working on / Initially, you will focus on
- Utilising Salesforce CRM and modern sales tools to coordinate outbound prospecting, maintain accurate pipeline records, and monitor engagement metrics.
- Consulting with regional partner offices to identify addressable client portfolios and facilitate their transition to Xero.
- Partnering with national Enterprise Account owners to design and lead tailored practice presentations, educational sessions, and workshops.
- Promoting partner participation at upcoming industry forums, webinars, and regional Xero events.
Where and how you can work
We are looking for someone to be based in Texas in ideally Austin, Houston, or Dallas.
Xero offers a flexible working environment that balances remote work with intentional time in our collaborative office spaces. We gather for dedicated 'boost days' focused on team alignment, learning, and shared strategy. Because this role centres on building meaningful regional relationships, regular travel to partner offices, regional meetings, and industry events is an integral part of the position.
Here are some of the things we are looking for
- You bring experience in technology or SaaS sales, with an aptitude for consultative selling, prospecting, and pipeline management.
- You have a proven ability to build genuine rapport and establish strong commercial relationships with professional services or accounting practices.
- Your background demonstrates clear communication and presentation skills, whether facilitating partner workshops or presenting virtually.
- You possess familiarity with practice workflows, accounting platforms, or the wider payroll and payments landscape.
- You thrive on achieving sales targets and maintaining excellent CRM hygiene while managing your schedule with initiative.
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in: $70,000 - $80000 USD plus commission
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Worldwide
Launch your sales career at sea
Turn your passion for art and people into a career at sea with
Park West Gallery
, the world’s largest art dealer. Step into a
paid, apprenticeship-style career track
that grows your career from
Art Sales Associate → Shipboard Gallery Di
rector → Art Auctioneer
. You’ll learn live-event selling, build stage presence, and lead gallery operations—
while trave
ling the world
.
No art degree required. Training & mentorship provided.
What you’ll do
Engage guests and guide them through the art-buying experience
Support
live art auctions
and host vibrant gallery events onboard
Set up beautiful exhibitions and collaborate with a high-energy team
Deliver polished guest service in a fast-paced, multicultural setting
Your growth path
Associate → Gallery Director → Auctioneer
(our highest-earning role), with coaching, real stage time, and clear performance milestones.
Compensation (Independent Contractor)
Contract minimum guarantee:
$1,400 USD per onboard month
(during initial active shipboard assignment).
Each month you earn whichever is higher:
your
performance pay
or
the
$1,400
USD
/month contract minimum
(amounts aren’t combined)
Uncapped performance pay
(commissions + bonuses
after 30 days
)
Initial earning potential:
$50,000–$80,000
USD
; Earning potential
with experience:
$100,000–$300,000+
USD
Engagement is
Independent Contractor (
through third-party staffing agency
);
contractors manage their own taxes/insurance. Full terms provided upon selection. No candidate fees.
Work conditions & disclosures (at a glance)
Multi-month (3 to 6 months)
shipboard rotations
with international travel.
Ability to
lift and move framed artwork up to 50 lbs
(≈23 kg)
and stand/walk for extended periods
with or without reasonable accommodation.
A valid seafarer’s medical,
post-offer
, approved by our cruise line partners in conjunction with MLC regulations, is required.
Travel documents:
passport
(or ability to obtain) and visas as needed for embarkation.
Post-offer
screenings: with your consent and in accordance with
POPIA
and applicable law, we may conduct a background check via an approved vendor; for shipboard roles, a
post-offer maritime medical fitness
assessment is required through approved providers.
During assignments:
onboard accommodations and meals
are provided through the cruise program. This is an independent-contractor engagement; no traditional employee benefits are provided.
Must meet
cruise-line
embarkation policies
by start date (details provided during hiring).
Strong English communication — shipboard operations are conducted in English.
All roles are engaged as Independent Contractors through Caribbean Staffing Solutions.
Apply now
to reserve your seat and start your path to
Auctioneer.
Bring your energy, professionalism, and passion for art to the world stage
.
______________________________________________________________________________________________________
Equal Opportunity & Accessibility
We consider all qualified applicants without regard to
race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language, or birth
, and we provide
reasonable accommodations
for candidates during the recruitment and selection process upon request.
Salary: $1,400+ / month
H is looking for a Founder’s Associate in the CEO Office to prepare the CEO, manage relationships, coordinate priorities, and deliver strategic projects.
Location: Colombia
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: Mexico
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: United States
JOB DESCRIPTION
Job Title
Senior Associate, Product Information/Claims Support (MA)
Department
Medical Affairs/Medical Affairs
Responsibilities
Primary Responsibilities:
· Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
· Responsible for targeting completion of process improvement projects within a specified time frame while achieving a cost reduction goal.
· Develop and co-ordinate the performance excellence / performance improvement vision and deployment planning as defined by the Executive Team.
· Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results.
· Actively lead projects and provide individual contributions after key projects have been identified.
· Liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project.
· Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
· Development and Maintenance of Client Core Data Sheet CCDS, Core Safety Information (CSI) and high-quality scientific proof.
· Perform compliancee checks, and Compilation and formatting of Dossiers
· Review of source documents, GAP Analysis and providing regulatory contribution Prepare and Review SOP’s for writing Global Labelling documents
· Provide therapeutic area (e.g. Pain, Digestive Health, Smoking Cessation or UR/Allergy) knowledge support and clarification of science as needed and contributes to research activities via scientific publications.
· Conduct and evaluate literature searches and analyze scientific literature.
· Create standard language for product information reference manuals including FAQs for new product launches, media issues, and publications.
· Provide medical support in reviewing the printed packaging components, labeling, and compendia.
· Collaborate with physicians as the medical representative on cross functional teams (copy clearance committees) to both marketed products and support to new marketed concepts for promotional and non-promotional pieces to ensure medical/scientific accuracy.
· Participate in creation of medical training materials and programs that are used to support initial and ongoing training for new employees.
· Train employees who require in-depth scientific/medical knowledge of relevant products/therapeutic areas and in support of local and regional speakers upon solicited request.
· Create and develops strategically targeted information in response to published scientific literature, news media releases, marketing initiatives, product recalls, or new or highly publicized medical discoveries or information.
· Contribute to research activities via scientific publications
· Attend key medical/pharmacy professional meetings to gain knowledge related to therapeutic areas in relevant markets
· Research educational and technical materials in support of local and regional speakers upon solicited request
· Assist in generating basic periodic or aggregate safety reports, regulatory submissions, PSURs, annual reports, CCDS.
· Support Investigator initiated studies including correspondence with investigators, researching the investigator site and facilitating review and approval of IIS proposals
Secondary Responsibilities:
· Effectively organize work to complete the assigned tasks to meet deadlines
· Ensure the assigned tasks are delivered 100% on time or before
· Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverables with minimum OR no re-work
· Support in review of work done by peer teammates, on need basis.
· Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule
· Ensure error free and acceptable quality in assigned deliverables
· Responsible to ensure training compliancee and timesheet compliancee
· Ensure that all assigned goals [e.g. utilization, quality and timeliness] are met as per set standards for the performance year
· Follow and comply with the Company’s Code of Conduct, Policies, and Procedures,
· Responsible for confidentiality, integrity, availability, and safeguarding of data,
· Responsible for reporting of security incidents and PIMS breaches as applicable,
· Comply with company QMS, ISMS and PIMS requirements and applicable regulatory requirements,
· Demonstrate adherence and compliancee to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner
Skills and Qualifications
· Bachelor’s degree in science or above and in alignment with project /
business team requirements
· Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream
· Minimum 4‐ 5 years in a pharmaceutical or consumer health care organization chemical raw material manufacturer or another FDA‐ regulated environment such as a medical device manufacturer.
· Background in labeling / artwork management, in the personal products Must be detail-oriented to pick up inconsistencies or errors in material
Location: Remote
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the Role
We are seeking a detail-oriented and proactive Compliance Senior Associate to join our Compliance team. This role supports the Firm's regulatory compliance program by assisting with e-communication surveillance, due diligence, risk assessments, regulatory examinations, and governance processes. The ideal candidate has a strong foundation in AML/BSA, KYC, and OFAC compliance within financial services, and is comfortable working across a broad range of compliance functions in a fast-paced environment.
Responsibilities
Assist with the Firm's e-communication archiving reviews to monitor and ensure adherence to firm policies.
Provide input on and help complete Due Diligence Questionnaires (DDQs) and Requests for Proposals (RFPs).
Complete weekly, monthly, and quarterly compliance checklists in a timely and accurate manner.
Help maintain and update the Firm's compliance manual to reflect current policies and regulatory requirements.
Assist in the preparation of risk assessments, annual reviews, and vendor reviews.
Support the Firm's responses and documentation requests related to regulatory inquiries, third-party examinations, and internal audits.
Help maintain governance around relevant committees, including scheduling, preparing materials, and documenting meeting notes.
Requirements
5+ years of experience in KYC, AML, or compliance operations within financial services or fintech.
Deep knowledge of AML/BSA regulatory requirements, risk-based customer due diligence, and OFAC sanctions compliance.
Strong ability to analyze situations for compliance and business risk, and to implement effective solutions to address and mitigate such risk.
Excellent organizational skills with strong attention to detail and the ability to manage multiple deadlines simultaneously.
Strong written and verbal communication skills, with the ability to work cross-functionally and interact with regulators, auditors, and internal stakeholders.
Preferred: 2+ years of prior financial services compliance experience within a Broker-Dealer (B/D) or Registered Investment Adviser (RIA).
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Remote / Hybrid (Los Angeles-based preferred)
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Remote / Hybrid (Los Angeles-based preferred)
Annual salary: USD 85,000 - 115,000 per year (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.)
Type: Full-time
Reports to: Senior Game Producer
About the Role
As an Associate Producer, you will support the end-to-end development of motion-based games — from concept through launch — ensuring projects stay on track, teams stay aligned, and our player experience remains magical, intuitive, and family-friendly.
You’ll work closely with design, engineering, art, QA, and external partners to coordinate deliverables, manage schedules, and maintain clear communication across stakeholders.
This is an ideal role for someone who loves games, thrives in fast-moving environments, and cares deeply about creating meaningful experiences for kids and families.
What You’ll Do
Production & Execution
Maintain production schedules, and milestone tracking
Participate in and help run stand-ups and cross-functional sync meetings
Track dependencies, risks, and blockers across teams
Ensure builds and deliverables are on time and aligned with scope
Prepare milestone reports and stakeholder updates
Motion-Based Gameplay Support
Coordinate implementation of camera-based motion gameplay systems
Support playtesting with kids and families; synthesize feedback into actionable insights
Track motion calibration, usability improvements, and accessibility features
Ensure experiences are intuitive for a wide age range and skill levels
Evaluate milestones, write build notes and help compile stakeholder feedback.
Kids & Family Focus
Advocate for age-appropriate design and safety considerations
Support external brand or IP collaboration workflows when applicable
Keep fun, accessibility, and inclusivity at the center of development
Cross-Functional Collaboration
Act as the communication bridge between creative, technical, and business teams
Partner with QA to prioritize and track bug resolution
Support publishing needs (build delivery, feature documentation, gameplay capture coordination)
Help coordinate external development partners when needed
What We’re Looking For
Required
3+ years experience in game production or project management
Experience working on shipped game titles (mobile, console, or interactive platform)
Strong organizational and communication skills
Familiarity with Agile/Scrum workflows
Experience with tools such as GitHub, Notion, Slack, Asana, or equivalent
Passion for kids, family entertainment, and active play
Flexibility to collaborate across global time zones, including Asia (particularly Hong Kong), with the understanding that recurring meetings and coordination will be required outside standard U.S. business hours.
Bonus Points
Experience with motion-based, camera-based, or fitness-style games
Experience working with licensed IP or external partners
Background in consumer hardware or platform-based products
Experience conducting or coordinating playtests with children
Who You Are
Highly organized and detail-oriented
Proactive problem solver
Comfortable operating in a fast-growing startup environment
Collaborative and low-ego
Energized by building products that get kids moving and families playing together
Comfortable with ambiguity
Able to take initiative in a fast-paced environment
Why Join Nex Playground?
Build category-defining motion gaming experiences
Help shape a growing platform at an exciting stage
Work with a passionate team focused on joy, movement, and meaningful play
Make a real impact on how families experience games together
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
ГибридAlmaty, Kazakhstan
seniorGurugram, Haryana, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Pasig, Philippines; The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements
Gurugram, Haryana, India
seniorGurugram, Haryana, India
senior
Gurugram, Haryana, India
Mexico
Colombia
Argentina
ГибридГеография найма не уточнена
УдалённоМожно работать из любой страны
Colombia
Mexico
seniorUnited States
УдалённоseniorГеография найма не уточнена
УдалённоNex employees may be expected to collaborate with colleagues across different time zones; Flexibility to collaborate across global time zones, including Asia (particularly Hong Kong), with the understanding that recurring meetings and coordination will be required outside standard U.S