Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Senior RF Engineer on the WHOOP Hardware team, you will support the development, integration, validation, and delivery of the wireless systems that power WHOOP's wearable products. Working closely with Electrical, Firmware, Mechanical, Manufacturing, and Product teams, you will independently drive RF development and validation activities from early prototypes through production.
WHOOP products rely on highly integrated wireless systems operating within compact and challenging wearable form factors. You will bring strong hands-on RF test and debugging experience to characterize system performance, identify root causes of wireless issues, develop robust validation methodologies, and ensure designs meet performance, regulatory, and manufacturing requirements.
RESPONSIBILITIES
- Own RF system characterization, validation, and debugging from early prototypes through production.
- Define validation plans, test methods, and acceptance criteria for conducted, radiated, and system-level wireless performance.
- Characterize transmitter, receiver, antenna, coexistence, interference, desense, and OTA performance, including return loss, antenna efficiency, TRP/TIS, and on-body performance as applicable.
- Develop repeatable test setups, fixtures, scripts, and automated measurement methods to improve validation coverage, efficiency, and data quality.
- Analyze RF performance data, identify failure modes and root causes, and drive corrective actions with Electrical, Firmware, Mechanical, and Manufacturing teams.
- Guide RF-critical schematic and PCB design, including matching networks, grounding, shielding, routing, component selection, and antenna integration.
- Apply RF circuit, electromagnetic, and system analysis using tools such as CST, HFSS, MATLAB, Python, or similar tools.
- Establish production test methods, limits, and correlation studies while supporting manufacturing troubleshooting and wireless regulatory certification.
- Advance next-generation RF architectures, antenna technologies, validation methods, and manufacturing techniques while communicating technical risks and recommendations across engineering teams.
- Travel up to 15%, domestically and internationally.
QUALIFICATIONS
- BS or higher in Electrical Engineering or related field.
- 5+ years of relevant RF or wireless engineering experience.
- Demonstrated expertise in RF system characterization, validation, debugging, and root-cause analysis.
- Background in conducted and radiated wireless testing, including transmitter performance, receiver sensitivity, antenna performance, coexistence, and desense.
- Hands-on proficiency with RF lab equipment, including spectrum analyzers, signal generators, VNAs, oscilloscopes, wireless communication testers, and calibration tools.
- Familiarity with antenna and OTA measurements, including return loss, efficiency, radiation performance, TRP, and TIS.
- Strong command of RF and electrical engineering principles, including impedance matching, transmission lines, circuit design, PCB layout, grounding, shielding, and antenna integration.
- Working knowledge of RF test automation, data analysis, or electromagnetic simulation using tools such as Python, MATLAB, LabVIEW, CST, or HFSS.
- Excellent communication skills, with experience supporting product validation, manufacturing, and wireless regulatory certification.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Lisbon, Portugal
JoomPro
is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre and Shopee sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We're now looking for an experienced
Marketing Data Analyst
to strengthen our analytics team and help turn data into insights that drive smarter decisions, improve channel performance, and optimize marketing investments.
About the team
Our analytics team helps the business make smarter, data-driven decisions. We focus on:
Optimizing marketing budgets and channel mix to maximize efficiency
Building dashboards and analytical tools for decision-making, ROI forecasting, and strategic planning
Designing and analyzing experiments to measure channel performance and incrementality
Developing alerting systems to monitor spend, efficiency changes, and data quality
Supporting budget planning, marketing strategy, and market research
Why join us
Real business impact: your work directly influences ROI and growth
Access to advanced AI tools (Cursor, ChatGPT, Gemini, Claude)
Strong analyst community & cross-team knowledge sharing
Matrix structure: your manager is also an analyst
Transparent growth path & structured onboarding
Open culture with minimal bureaucracy
Responsibilities
Evaluate the effectiveness of existing and new advertising channels (Google Ads, Meta Ads, etc)
Set up and improve monitoring of statistical anomalies in metrics
Improve long‑term payback prediction models
Generate hypotheses to improve acquisition/product feeds/ad creatives/channel split/targets, etc.
Conduct data studies to uncover insights
Write ETL pipelines (data marts, alerts, and predictions)
Ask “why” and “what problem are we solving”
Requirements
Experience in data analysis, experience in marketing analytics
Understanding of marketing KPIs, attribution models, and the problems ad platforms solve
Knowledge of mathematical statistics and experience applying it
Ability to write complex SQL queries
Data analysis skills in Python
Ability to choose the right evaluation approach — analytics, research, or use of external data
Ability to solve non‑trivial problems under incomplete data
Attention to detail and ability to see any task through to completion
Good english verbal and written communication skills (B2+)
Preferred
Experience running A/B, geo, and other types of experiments
Experience in econometrics
We offer
Compensation package: base salary and performance-based bonuses
Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Metn, Lebanon
Head of AI Transformation
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost.
If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.
About the Role
Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes.
The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams.
In this role, you will:
Your mandate spans four workstreams.
AI-native software development
Own the strategy and operating model for AI across planning, development, review, testing, and release.
Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work.
Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team.
Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output.
Everyone is an AI builder.
Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders.
Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions.
Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last.
Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool.
AI-native internal tooling
Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception.
Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them.
Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work.
AI-powered customer features
Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend.
Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature.
Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency.
Across all workstreams
Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption.
Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors.
Mentor engineers and builders across the company to raise AI fluency and engineering excellence.
Report progress, trade-offs, and results clearly to leadership.
Key Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level.
Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails.
Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams.
Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure.
Experience defining engineering standards, governance, or operating models and getting them adopted at organization level.
A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing).
Proven ability to influence without authority across engineering, product, and business functions.
Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences.
Nice to Have
Production ML experience in personalization, search and recommendations, or fraud detection.
Experience enabling non-engineers to build with AI or low-code tools.
Experience managing LLM cost, usage, and vendor strategy at scale.
Experience as a Tech Lead Manager or leading a small engineering team.
Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS.
Previous experience with food delivery, e-commerce, or on-demand platforms.
Public work on AI engineering: talks, writing, or open-source contributions.
Why Toters?
Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership.
Flexible work environment with hybrid-friendly roles.
Opportunity to lead impactful initiatives and shape technical strategy.
Collaborate with talented engineers while growing your career.
Strong culture of mentorship, collaboration, and continuous learning.
Direct impact on products used by thousands of customers every day.
Competitive compensation package.
Exclusive discounts on Toters orders.
First-class medical insurance.
Location: Athens, Greece
Are you fluent in English with a passion for Internet/Web Technologies? Join us in Athens and become part of our team as a
Service Management Support Officer
. You'll play a vital role in providing support services for IT systems that drive the operations of major clients worldwide, with opportunities for growth and development.
What You'll Do:
Daily support, assistance, and guidance of the end-users;
Incident analysis, investigation, diagnosis, reporting, and resolution;
Update of system documentation (e.g. Functional System Specifications and User Manuals);
Participation in meetings, testing, training, and end-user support activities;
Reporting of test results and proper classification of possible incidents (i.e. software defects/new functionality), using the relevant tracking tools and procedures.
Requirements
University degree in an IT-related field;
Excellent knowledge of MS Office tools and Internet technologies;
Good communication and presentation skills;
Excellent written and oral communication skills in English;
Written and oral communication skills in French or Dutch will be considered an asset.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SMSO/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you an experienced
IT Consultant
seeking exciting international projects? We have a vacancy at
EUROPEAN DYNAMICS
for a skilled professional to join our team in Athens, Greece.
What You'll Do:
Meeting with clients to determine requirements and define the scope of a project;
Develop and analyze functional specifications and design business workflows;
Assist and facilitate the development teams in implementing the requirements;
Preparing documentation;
Preparing Test Cases;
Troubleshooting, incident and problem analysis, software testing.
Requirements
Must-Have Qualifications:
University degree in IT or related subject;
Good understanding of IT;
Very good command of the English language;
Good communication skills;
Analytical and good problem-solving skills;
Teamwork – team player.
Nice-to-Have Qualifications:
Very good English language skills;
Previous involvement in e-government projects.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
ITC/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you a talented
DevOps Engineer
based in Greece? We currently have an exciting opportunity for a DevOps Engineer to join our team and contribute to various international projects. If you are passionate about delivering high-quality DevOps services and thrive in a dynamic work environment, we want to hear from you!
What You'll Do:
Designing, building, testing, automating, monitoring, and supporting software solutions and products developed;
Participate in the development of IT solutions, installations, and configurations, translate technical requirements, assist during all stages of testing, develop interface stubs, and perform script maintenance and updates;
Troubleshoot existing information systems and resolve issues/errors.
Requirements
Must-Have Qualifications:
University degree in IT or related subject;
Good command of the English language;
Basic ability to code and script;
Ability to work on on-call rotation shifts;
Working Experience with:
Source Control Management Tools (Git, SVN);
CI/CD Tools (Jenkins, GitLab);
Kubernetes, Docker, Helm;
Build Tools (e.g. Maven);
Monitoring and logging tools (Prometheus, ELK, Grafana).
Nice-to-Have Qualifications:
Experience with systems and IT operations;
Involvement in e-government projects.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
DE/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
Are you fluent in French and passionate about driving software projects to success? We’re seeking a skilled
Business Analyst / Software Tester
to join our team in Athens or work remotely. In this role, you'll play a pivotal role in software implementation and maintenance projects, collaborating closely with both our internal teams and our valued clients.
What You'll Do:
You will be involved in the whole life cycle of projects from a business perspective and collaborate closely with the client and the development teams. More analytically you will be engaged in:
Performing requirements analysis;
Software hands-on testing;
Documentation elaboration;
End user training and helpdesk activities, for e-Government applications;
Communication with the client in French;
Project Assistance.
Requirements
University degree in Information Technology disciplines;
Professional working knowledge of both English and French;
Analytical thinking, with good presentation and collaboration skills;
Professional experience in requirement analysis, software testing, or application support;
Motivated, analytical, communicative, and result-oriented.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
BASTF/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Working hours
🌎 While we are an all-remote company and hire
almost anywhere
in the world, we do require successful candidates to be located in the United States.
Preferred location:
USA
Why this job is exciting
As an Enterprise Account Executive [IC5], you will have more responsibility, upside, and growth potential than anywhere else with a comparable role. At Sourcegraph, we strive to create the best environment for exceptionally talented people to thrive. If you join us, you’ll make a meaningful impact on how engineering organizations operate at scale.
Here’s what you can expect in your first year:
📅 Within one month, you will…
Begin 1:1’s with your manager, understand your 30-60-90 plan, shadow current team members, review your quota, and dive into your territory.
Build a territory plan targeting net-new logo accounts with a strong emphasis on outbound engagement and expanding existing customer relationships.
Start to hold new business meetings and build pipeline
Meet key partners across Customer Engineering, Technical Success, Product, Legal, and Engineering teams—relationships that will be critical throughout your deal cycles.
📅 Within three months, you will…
Be well versed in Sourcegraph’s Value Framework.
Understand the unique capabilities of Sourcegraph products and develop compelling strategies to align their value with your prospect’s engineering and business objectives.
Hone your storytelling skills, clearly articulating use cases, sharing real-world customer success stories, and conveying outcomes that matter to both technical and executive audiences.
Identify champions, influencers, and decision makers, building trusted advisor relationships that accelerate adoption across engineering organizations.
Execute a disciplined, repeatable sales process to continuously build and advance pipeline while maintaining accurate forecasting.
Negotiate complex enterprise proposals and contracts and surface market insights to the Product team to influence our roadmap.
Consistently hit your activity and pipeline goals.
📅 Within six months, you will…
Own the full sales cycle, consistently meeting and exceeding pipeline and revenue objectives.
Collaborate cross-functionally with Customer Engineering, Product, Legal, and Engineering to successfully close technically complex and strategically significant enterprise deals.
Deliver actionable customer feedback across teams, ensuring engineers and product teams remain tightly aligned with customer needs.
📅 Within one year, you will…
Be recognized as a top-performing Account Executive, consistently exceeding goals and setting the standard for excellence.
Mentor and support new Account Executives, assisting with onboarding, training, and motivation to elevate the entire team.
About you
You are a results-oriented, strategic hunter who thrives in enterprise environments and has a proven track record selling to developers and engineering leaders. You excel at uncovering needs through rigorous discovery, navigating complex multi-stakeholder deals, and building consensus across technical and executive audiences.
You are highly motivated, self-directed, and energized by creating new opportunities and expanding your footprint within accounts. You take ownership of your pipeline and performance, and you hold yourself accountable for achieving ambitious goals.
Your Skills and Experience:
7+ years of B2B SaaS or software sales experience
3+ years of selling as an Enterprise Account Executive
Proven track record of exceeding quotas while leading with empathy and credibility
Experience selling complex solutions with ASP ≥ $100k
Comfortable engaging with both individual contributors and VP/C-level executives
Exceptional interpersonal, presentation, verbal, and written communication skills across all levels and personas
Passion for our mission and belief in the transformative power of developer productivity
Nice to Haves:
Experience selling developer or engineering-focused products
Familiarity with software development concepts, CI/CD, version control, or DevOps tooling
Experience managing complex multi-year contracts
Knowledge of security, licensing, and compliance requirements
Vertical expertise in Financial Services, Insurance, Semiconductors, Auto-Manufacturing, or Retail.
Level
📊 This job is an IC5. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate. To determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world.
💰The compensation for this role is outlined below:
IC5: $165,000 USD base + $165,000 USD variable ($330,000 USD on-target-earnings).
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5 hours in total.
👋
Introduction Stage
- we have initial conversations to get to know you better…
[30 min]
Recruiter Screen
[30 min]
Hiring Manager screen
with Regional Sales Director
[60 min]
Resume Deep Dive
🧑💻
Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[45 min]
Peer
with an Account Executive & Solutions Engineer
[45 min]
Sales Presentation
with RSD, Global Head of Sales, CRO
[30 min]
Values
🎉
Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically
[30 min]
Leadership
with Global Head of Sales
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
We are excited to be growing our incredible London Legal team and are looking to hire 2 Legal Counsel with a strong regulatory background in financial services.
As Legal Counsel, you will work closely with all areas of the business and take a collaborative approach to solving complex legal challenges. You will be expected to advise on compliance with financial services and payments regulations, interact with regulators and assist in the implementation of broader regulatory projects and product launches across the Checkout.com http://Checkout.com group.
The successful candidate will be able to handle a busy workload with minimal supervision, demonstrating excellent critical judgment, quick thinking and agility. This is a great opportunity to work on a broad range of projects across multiple jurisdictions, learn new areas of law and play a key role in supporting the company’s rapid growth.
You will be joining an expanding team in one of Europe's most valuable fintechs. Our mission is to be a legal team that exceeds expectations across the board, providing pragmatic and commercially focused advice, finding creative solutions to manage risk and becoming trusted advisers to our colleagues in the business.
How You'll Make An Impact
- This role is based in London at our global head office and sits within the regulatory vertical of our Legal department
- Support relationships with regulators on license-related matters, including potential de novo applications
- Review payments product structures, flows and terms to ensure compliance with legal requirements
- Advise on payments regulatory matters, including compliance with payments laws and related regulations across our different jurisdictions
- Advise on broader regulatory requirements applicable to payment services providers, including with respect to group regulatory change projects
- Advise the business on market expansion, researching and evaluating new territories and applying for new licenses or expanding the scope of existing licenses
- Advise key business functions on new regulatory developments impacting our operations, products and contractual commitments
- Conduct research on various multi-jurisdictional legal issues
- Support the company’s strategic projects and initiatives by providing creative, proactive and results-orientated advice
What We Are Looking For
- Qualified solicitor/lawyer (3-7 PQE) with strong post-qualification experience either in-house or in private practice
- Strong understanding of legal principles applicable to payments in the UK, including the payments ecosystem and payments regulatory and licensing strategy/execution, and to broader financial institutions
- Previous FinTech, payments, software, e-commerce and/or bank experience is desirable but not essential
- Experience working in a start up or other fast-paced and dynamic environment is desirable but not essential
- Comfort with ambiguity, constant change, and a fast-paced culture
- A practical, solutions-oriented focus to solving legal challenges
- Experience working internationally and on a variety of cross-border matters
- Excellent time management skills and experience managing a diverse workload and competing stakeholder demands
- Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires
- Strong communication skills and the ability to articulate and explain complex legal issues clearly and concisely
- Enthusiasm for new challenges and skilling up in different areas of law
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Battery Systems Engineer to lead the architecture, integration, and validation of battery systems for current and next-generation wearable products. You will work at the intersection of cell chemistry, battery pack architecture, electrical engineering, mechanical design, firmware, manufacturing, quality, and supply chain to deliver safe, reliable, and high-performing battery solutions. Through hands-on experimentation, rigorous data analysis, and cross-functional technical leadership, you will advance battery technology and strengthen engineering standards across the complete product development lifecycle.
RESPONSIBILITIES:
- Own battery subsystem architecture, requirements, integration, and validation from early concept development through new product introduction, mass production, and sustaining engineering.
- Partner with Product, Battery Cell Engineering, Electrical Engineering, Mechanical Engineering, Firmware, and other cross-functional teams to translate product goals into battery requirements, energy and power budgets, consumption profiles, verification plans, and design documentation.
- Lead the integration of charging systems, fuel gauging, protection circuitry, thermal sensing, firmware controls, telemetry, system power architecture, and mechanical battery design to optimize performance, safety, reliability, and member experience.
- Develop and execute comprehensive design verification and qualification strategies, including design of experiments, accelerated life testing, reliability assessments, DFMEAs, design reviews, and pack- and system-level testing.
- Lead structured root-cause investigations for development, manufacturing, and field issues, using test data, field telemetry, failure trends, and analytical tools to drive objective engineering decisions and continuous product improvement.
- Partner with Quality, Manufacturing, Supply Chain, external suppliers, and third-party laboratories to evaluate specifications, qualify designs and processes, establish manufacturing controls, support regulatory compliance, and assess emerging battery technologies; travel up to 15% to engage with suppliers, manufacturing partners, and testing facilities.
QUALIFICATIONS:
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Materials Science, Electrochemistry, or a related technical field, with 4+ years of relevant experience; an advanced degree with 2+ years of relevant experience will also be considered.
- Strong understanding of lithium-ion cell chemistry, electrochemistry, battery pack behavior, degradation mechanisms, and the relationships among electrical, mechanical, thermal, and firmware systems.
- Hands-on experience developing and executing test protocols for battery packs, electrical systems, printed circuit boards, or integrated hardware products.
- Working knowledge of charging circuits, battery protection, fuel gauging, thermal management, battery management systems, and embedded firmware controls.
- Experience using design of experiments, statistical analysis, accelerated life testing, reliability engineering, and structured failure-analysis methods to solve complex technical problems.
- Ability to interpret electrical schematics, mechanical CAD models, tolerance analyses, engineering drawings, and GD&T callouts.
- Strong cross-functional leadership and technical communication skills, with the ability to navigate ambiguity, articulate engineering risks and trade-offs, and collaborate effectively with internal teams and external partners; experience with space-constrained consumer electronics or high-volume battery manufacturing is preferred.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Hardware Test Engineer (Manufacturing) to lead manufacturing test strategy and deliver scalable test solutions that ensure every WHOOP device meets the highest standards of quality and reliability. You will take ownership of complex manufacturing test challenges from high-level objectives through strategy, execution, and production outcomes. Working across Manufacturing Engineering, Electrical Engineering, Firmware, Mechanical Engineering, Quality, and Reliability, you will drive alignment on test strategy, influence product and manufacturing decisions, and deliver measurable improvements in test coverage, quality, yield, cycle time, and cost. You will also establish best practices, raise engineering standards, and mentor engineers across the team.
RESPONSIBILITIES:
- Lead the architecture, development, validation, and deployment of automated test equipment (ATE), electrical test fixtures, and control systems for engineering validation, NPI, and mass production.
- Develop and establish scalable automated test methodologies and applications using Python to validate electrical, functional, RF, and sensor performance on manufacturing lines.
- Drive cross-functional alignment across Hardware, Firmware, Manufacturing, and Quality engineering teams to make tradeoffs around test coverage, product quality, cycle time, yield, cost, and schedule.
- Lead complex and ambiguous manufacturing test investigations, structuring problems, identifying technical and operational risks, and driving cross-functional teams to root cause and resolution.
- Own manufacturing test readiness and outcomes through factory bring-up and production ramp with manufacturing partners, including fixture qualification, calibration, correlation, troubleshooting, and continuous improvement.
- Analyze manufacturing and test data to identify systemic opportunities and deliver measurable improvements in yield, process capability, test coverage, quality, cycle time, and cost.
- Establish manufacturing test best practices, methodologies, and standards that improve execution quality and scalability across programs.
- Identify technical and execution risks proactively and drive mitigation strategies with engineering teams and manufacturing partners.
- Contribute to product and manufacturing roadmaps by identifying test technology, infrastructure, and capability investments required for future products.
- Mentor engineers and provide technical guidance on test architecture, debugging, automation, and manufacturing test methodologies.
QUALIFICATIONS:
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical discipline.
- 10+ years of experience developing hardware test systems, automated test equipment, or manufacturing test solutions for high-volume consumer electronics or similarly complex products.
- Demonstrated experience independently owning manufacturing test strategy and execution from product development through NPI, ramp, and mass production.
- Proven ability to lead complex, ambiguous technical initiatives and drive outcomes across multidisciplinary engineering and operations teams.
- Deep understanding of electronics, instrumentation, measurement systems, and communication protocols such as UART, I²C, SPI, USB, Bluetooth, and NFC.
- Experience designing electronic circuits and PCBAs using tools such as Altium Designer.
- Strong proficiency in Python for developing automated manufacturing test applications; experience with C/C++ or other systems languages is a plus.
- Extensive experience designing, validating, and debugging manufacturing test fixtures, instrumentation, and production hardware.
- Strong understanding of manufacturing test methodologies and data analysis, including test coverage, calibration, correlation, GR&R, process capability, yield analysis, and failure analysis.
- Extensive experience working with CMs and JDMs, including factory bring-up, NPI, production ramp, and sustaining support.
- Demonstrated ability to influence technical decisions, align stakeholders, and communicate effectively across engineering, operations, and leadership.
- Track record of delivering measurable improvements in manufacturing quality, yield, efficiency, test coverage, or cost.
- Experience mentoring engineers and improving engineering practices within a team.
- Ability to travel up to 15%, both domestically and internationally.
- Strong commitment to leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $180,000.00 - $215,000.00 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Lisbon, Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote Portugal, Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Barcelona, Spain
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote Spain, Spain
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
seniorRelocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal
leadMetn, Lebanon
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УдалённоleadLisbon, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоleadRemote Portugal, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоleadBarcelona, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоleadRemote Spain, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply