Вакансии

Location: Remote UK At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. At Affirm, we’re reimagining how people access and experience financial products. Our commitment to clarity, honesty, and empathy fuels every design decision across all of our user experiences. We’re looking for a Content Designer II to help create clear, useful, trustworthy, and compelling product experiences that make it easier for people to understand and use Affirm. About the team In this role, you’ll work as an embedded partner on a product team, collaborating closely with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience. You’ll help design and improve product experiences from discovery through launch, experimentation, and optimization, with a focus on both thoughtful content strategy and precise UX writing. You’ll bring strong writing skills, customer empathy, and product thinking to important product work. You’ll ask thoughtful questions, explain your rationale clearly, and advocate for simple, transparent experiences that help customers make informed decisions. You’ll use content strategy, systems thinking, and UX writing to help teams create experiences that are simple, transparent, and customer-centered. You’ll also contribute to Affirm’s growing Content Design practice by sharing feedback, participating in team rituals, helping strengthen guidelines and patterns, and partnering with other content designers. This role is ideal for a collaborative, curious, and customer-oriented content designer who is ready to grow their craft while making meaningful contributions to product experiences. What You’ll Do Contribute content design to product work, shaping user flows, information architecture, content hierarchy, UX writing, and customer communications across web and native app experiences. Work cross-functionally with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience from early ideas through launch and optimization. Help teams understand customer problems, identify content and usability opportunities, and make thoughtful decisions about how product experiences should work and communicate. Write clear, accurate, concise, and human product content across in-product flows, notifications, emails, text messages, prototypes, and other customer touchpoints. Use research, experimentation, customer feedback, and data to improve content decisions, usability, and customer understanding. Participate in design sprints, critique, content reviews, and product discussions as an advocate for clarity, accessibility, and content-first design. Help strengthen Affirm’s content design practice by contributing to style guides, writing guidelines, reusable patterns, team artifacts, and shared ways of working. What We Look For 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field, with experience designing for web and native digital products. A portfolio that shows strong UX writing craft, strategic thinking, and shipped product experiences across in-app, web, or other customer touchpoints. Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development. Ability to work independently on defined projects, navigate ambiguity with support, connect content decisions to customer needs and business goals, and move work forward with care. Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners to shape clear and effective product experiences. Clear communication skills, including the ability to explain rationale, invite feedback, build alignment, and advocate for the customer. Nice to have: experience in financial services, regulated industries, native app experiences, design systems, lifecycle communications, or AI-enabled content workflows. Compensation & Benefits Base Pay Grade: J Equity Grade: UK 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. GBR base pay range per year : £80 ,000 - 118,000 Location: Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Egypt (Remote); Brazil (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Portugal (Remote); Brazil (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: China (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Netherlands (Remote); Belgium (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Italy (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: France (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for professional or semi-professional voice talents with a passion for language and technology for an exciting project. VOICE CHARACTERISTICS: FEMALE, "MATURE" (~35–55 YEARS OLD), NATURAL RATHER THAN POLISHED/ROBOTIC — RETAINING NATURAL PAUSES, DISFLUENCIES, AND NATURAL WORD EMPHASIS. Personality and Tone: 1. Conversational and likeable for customers (e.g., friendly, empathetic, patient) 2. Natural and approachable in a dialogue 3. Intelligent, confident, engaged, and builds trust 4. Welcoming and accommodating without being earnest, sycophantic or too eager to please 5. Ability to convey the desired personality traits (e.g., friendly, confident, helpful) Speech Quality and Clarity: 1. Easy to follow and clear 2. Consistent, moderate pace with natural pauses QUALIFICATIONS - Must be native speaker of the target locale - Experience with voice acting, narration, podcasting, or streaming - Access to a home recording setup - Recording software - Microphone - Headset/speakers - Audio Interface - Professional Digital Audio Workstation, software, plugins - Treated space, quiet environment, free from background noise, music, clicks, muffling, etc. - Able to follow specific technical requirements when recording (volume level, file naming, format, gaps between segments, audio quality, etc.) - Able to provide demo, sample recordings, voiceover samples - Comfortable with fast-turnaround projects and able to meet tight delivery deadlines when engaged - Open to licensing your voice for AI voice cloning / TTS training - Depending on the project, you may undergo a test in our module to be subsequently vetted against all requirements. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Submit samples of voice work and/or take a test in our text platform. If a test is required, you will be asked to verify equipment, rates and fees, availability, etc. Step 3: Once you are selected for a project, we will finalize your onboarding by having you complete our application form and adding you to our community, setting up your account for payments, and completing the remaining onboarding steps. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on. This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities: OWN THE LICENSING & BILLING STRATEGY & ROADMAP - Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market. - Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit. - Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks. LICENSING, ENTITLEMENTS & ACCOUNTS - Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features. - Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on. - Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps. METERING & BILLING PLATFORM - Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging. - Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform. - Build the mechanics for usage-based enterprise billing and reliable overage charging. CROSS-ORG ALIGNMENT - Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards. - Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on. - Establish clear success measures and keep the squad accountable for outcomes, not only delivery. REQUIREMENTS Must-haves - Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company. - Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live. - Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers. - Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly. - Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes. - Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction. - Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them. - Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering. Nice-to-haves - Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing. - Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume. - Migration experience: You've run a billing-provider migration. - Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it. - CRM integration: You've worked on Salesforce or CRM-to-billing integrations. - Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products. - Writing culture: You default to writing things down to create clarity and alignment. Why join us? At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments. You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship. Sound like a challenge you're excited to take on? Apply now, and help us build the commercial foundation of the future of reliable AI automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Cyprus Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: France Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Valletta, Malta Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Spain Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Lithuania Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Germany Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Poland Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Riga, Latvia Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________ WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________ QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________ WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment Security Architecture | Cloud | AI Security | Enterprise Platforms We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems. Key Responsibilities Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk. Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls. Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services. Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms. Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows. Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services. Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls. Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments. Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness. Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background. Required Qualifications 15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level. Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments. Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud. Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs. Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls. Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle. Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations. Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams. Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience. Preferred Qualifications Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments. Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems. Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments. Development or automation experience in Python, C++, Java, or similar languages. Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement. Penetration testing, adversarial security, or attacker-minded design experience. Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.