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Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Site Reliability Engineer Our goal is to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model-driven approach, whether on-premise or on public clouds. We run hundreds of private cloud, Kubernetes clusters, and applications for customers across both physical and public cloud estates. We identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to ultimately achieve high-quality standards in our open source portfolio. To succeed in this role, you need to have a strong background in Linux, Python, networking, and knowledge of how clouds work. Your work will encompass the entire stack, from bare-metal networking and kernel up to Kubernetes and open source applications. You can expect to be trained in our core technologies like OpenStack, Kubernetes, security standards, open source products like Kubeflow, Kafka, OpenSearch, databases, and many others. Automation for us is a software engineering problem that we approach with a scientific mindset to bring operations at scale, driven by metrics and code. Location: Globally remote role The role We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices. To become a member of our team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from bare metal to containers, and you need the ability to work in operations with mission-critical services for global brand-name customers. As a member of the team, you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure. What we are looking for in you Degree in software engineering or computer science Python software development experience Operational experience in Linux environments Experience with Kubernetes deployment or operations Excellent interpersonal skills, curiosity, flexibility, and accountability Ability to travel internationally twice a year, for company events up to two weeks long Bonus skills Familiarity with OpenStack deployment or operations Familiarity with public cloud deployment or operations Familiarity with private cloud management What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We adjust compensation every 6 months to ensure we recognize outstanding performance, and in addition to base pay, we offer annual bonuses. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Every 6 months compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programs Opportunity to travel to new locations to meet your colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-Remote

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an engineering manager to lead the reboot of our Landscape systems management solution for Ubuntu. Ubuntu is growing rapidly in the enterprise, with estates expanding from cloud, to bare metal servers, to vSphere clusters, and of course desktops and devices. Ubuntu is easy to deploy and configure, one node at a time, but it's difficult to know where you stand on policy and compliance, patch management, or access control across a large estate. Ubuntu used to be under the radar in the enterprise, but it is now becoming an official platform for many companies. Those enterprises very much want a high quality way to manage their Ubuntu estate. We started work on Landscape many years ago, and the current generation of the service reflects the choices of the day. We now have the opportunity to invest significantly in a team to bring a fresh new vision for large-scale Ubuntu estate management to the project. That doesn't make this a greenfield opportunity - we have a system that serves thousands of deployments - but we know we want to step back and give it a big new push, letting go of some things that are no longer so important, and embracing a range of new priorities. This role is the critical engineering leadership role for that mission. Today we use Python, PostgreSQL, RabbitMQ, HAProxy, and have a ReactJS front end. In other web services projects we use more Golang these days. Our next wave of Landscape engineering is an opportunity to raise the bar on SAAS and on-prem solution technologies, architectures, patterns and operations. Our goal is to make it easy for enterprises to own a few Landscape instances that serve their global estate, and to be able to apply policy and know intuitively where they stand - globally - in a very complex world of mixed Ubuntu versions, substrates and flavours. Engineering managers at Canonical bring both technical and management skills to the leadership of their teams. You will work closely with product managers, and produce an engineering roadmap with ambitious and achievable goals. A successful applicant will be capable of growing a team of engineers, collaborating with other engineering and business teams at Canonical, and providing periodic updates about successes and areas of improvement. As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team uses. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team. Key responsibilities Build and lead a team of engineers in your region Develop talent through coaching, mentoring, feedback, and hands-on career development Demonstrate sound engineering principles and directly contribute toward your team's goals Set and manage expectations with other engineering teams, management, and external stakeholders Lead modern, agile software development practices Ensure a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Build automated, highly reliable image delivery, testing and publication pipelines Engage with many other teams at Canonical, as well as the open source community and commercial partners Work from home with global travel 4-6 weeks per year for internal and external events Valued skills and experience You love to mentor, develop and grow people, and have a track record of doing it You are knowledgeable and passionate about software development You are focused on success and the delivery of timely, high quality software You have experience and commitment to agile development methodologies You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree Software development experience in Python or Golang Effective written and verbal communication skills Practical experience with Linux system administration What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Bryanston, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Dammam, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Engineering Manager for Ceph & Distributed Storage. The world creates more than 2.5 quintillion bytes of data every day! We want to help teams to store data in open source storage on commodity hardware - safely, cheaply and simply. Our goal is to make Ceph easy to install, manage and use - from large enterprise data center installations to half-rack edge sites. We believe that distributed storage shouldn’t be hard - and to keep up with the increasing data storage demands, it needs to be easier than ever before. We have a range of tools to bring to bear on the problem, and we're excited to make distributed Ceph easy enough that everyone does it. As an engineering manager at Canonical you must be technically strong, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. You will be responsible for sound software architecture and best practices in software quality, testing and documentation. What you’ll do You will lead a team building a Ceph focused software defined storage solution You will build and manage a globally distributed team of engineers You’ll develop your team through coaching, mentoring and feedback You will demonstrate sound engineering principles by directly contributing toward your team’s goals Set reasonable schedules based on considered estimates, with feedback loops for improvement Set and manage expectations with other engineering teams and external stakeholders Advance modern, agile software development practices Maintain a culture of quality and engineering excellence Grow a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Work from home with global travel up to 20% for internal and external events Who you are You have a software engineering background, preferably with Python and C++ experience You have experience operating scale out storage clusters on Linux in production environments, preferably with Ceph You love embracing new technologies and pushing the boundaries of what is possibleYou love developing and growing people and have a track record of doing it You have an interest in building products that improve how people operate software and infrastructure everywhere You are knowledgeable and passionate about software development You have experience in leading, managing, coaching and mentoring software developers towards delivering timely, high quality software together You have solid experience working in an agile development environment About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - EMEA Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable and growing. We are hiring a Senior Software Engineer on the Web Engineering team to drive best practices across the team, for all disciplines, bringing great ideas to the table to lead technical conversations. They identify risks and communicate them to relevant stakeholders, asking the right questions to move a project forward. Within the team there are fantastic opportunities to gain deep technical knowledge of complex products in innovative and fast-growing areas of the tech world with space and support to hone your craft. We value transparency, intellectual honesty and teamwork. As a Senior Software Engineer at Canonical, you will own the development of large projects. Encourages rigorous and efficient engineering process. Writes specifications and understands risks. Works to reduce complexity. Is capable of taking on technical lead responsibilities to drive an initiative to completion. Follows industry trends and new technologies. Capable of representing their team as a subject matter expert with cross-team credibility. An exemplary engineer who mentors and develops those around them in a structured and systematic manner, sharing this responsibility for their immediate team with their manager. Location : This role will be based remotely in the EMEA region. The role entails Identifying what matters for the team and driving initiatives to improve them Design and implement well-tested and documented software Debug and fix issues encountered by your users Leading in our engineering process through code and architectural reviews Contribute to technical documentation to make it the best of its kind Seek improvements to engineering and operations practices Deploy and operate services developed by the team Contribute to the success of your product through technical advocacy What we are looking for in you Curate technical quality standards by designing the architectural approach to support business objectives You value soft skills and are passionate, enterprising, thoughtful, and self-motivated An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above and beyond expectations Well-organised, self-starting and able to deliver to schedule Displays competency in researching new technology or approaches, and is able to tastefully and sustainably integrate changes and more modern approaches to technical projects. Provides comprehensive and insightful code review on items of any size within the project An eye for accessibility and performance Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events for up to two weeks each Nice-to-have skills Experience with container tech such as LXD, Docker and Kubernetes Experience fostering and maintaining a talented team by defining excellence REST API design, development and governance Drive to deliver performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal-opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity we will give your application fair consideration . #LI-Remote

Location: Kuwait City, Kuwait CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for expat shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Johannesburg, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Cape Town, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Our mission is to build a next-generation private cloud infrastructure, combining KVM, Ceph, and SDN technologies to create a data center scale cloud that 'just works' and provides a mission-critical cloud for edge and core enterprise deployments. We're hiring engineering managers with experience in high-quality microservice architectures and high-performance team leadership who also have deep familiarity with Linux kernel, virtualisation, storage and networking. LXD components span the entire software stack from low-level kernel features to the upper level management API/CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system. As an engineering manager at Canonical you must have a solid technical background, but your responsibility is to run an effective team and develop the colleagues you manage. You are expected to help them grow as engineers, do important work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. The successful candidate will have experience leading successful, collaborative engineering teams, and demonstrate the ability to solve challenging distributed systems problems and deep knowledge of Linux. Location : This is a remote position available in EMEA and the Americas. What you will focus on Lead a team of remote engineers Develop talent through coaching, mentoring, feedback and hands-on career development Set and manage expectations with other engineering teams, senior management, and external stakeholders Advocate and advance modern software development practices Participate in the engineering process through code and architectural review Engage with teams at Canonical, the open source community and partners Work from home with global travel for 4 to 6 weeks per year for internal and external events What we are looking for in you You understand modern Linux cloud computing technologies, including networking, storage, containers and K8s You love developing and growing people and have a strong track record of doing it You are focused on success and the delivery of timely, high quality software You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have strong written and verbal technical communication skills You have experience programming in C and/or Go. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu. Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms. This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering. Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member. As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution. Location: This is a globally remote role, unless specified otherwise. The role entails Manage and lead a distributed team of engineers Hire, coach, mentor, provide feedback and career development guidance to your team Manage & measure key performance indicators (KPIs), and training Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS Demonstrate the very best of Canonical in customer interactions Set and manage expectations with other engineering teams, senior management, and external stakeholders Advocate and advance modern software development practices Grow a healthy, collaborative engineering culture in line with the company value Collaborate with other teams in the organisation Work from home with global travel up to 10% for internal and external events What we are looking for in you Professional software delivery experience using C, C++, Go, Python, or similar You are knowledgeable and passionate about software development Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes Experience with version control systems such as git Experience with debugging tools such as gdb, crash or other Demonstrated strong commitment to testing methodologies and maintainable code quality Excellent communication skills in the English language, both verbal and written Experience with Linux, with a preference towards Ubuntu Experience with Open Source and Open Source Business Models People management experience in a support organisation is a strong plus What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote #opensource #linux #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph

Location: Mecca, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Linux devices software engineer on our SnapD team to work on mission-critical Golang code, focused on software delivery, containers, security sandboxing, telemetry and device management. Snaps are next-generation software packaging and delivery for Linux . They are designed for safety, security and robustness, with application-specific confinement of containers optimised for IoT devices, desktops and servers. Our goal is that snaps work across multiple Linux flavors to ensure that publishers have the simplest way to reach the whole Linux world. This role requires an obsession with quality and performance, for work at the heart of the operating system. It also requires an interest in the software publishing and consumption experience. Applicants should be passionate about open source software development. We value collaboration, peer reviews, good unit/integration testing and maintainable code. General knowledge and experience with Linux as a developer platform is required. Having previous experience with Golang is very nice to have. Location : This role will be based remotely in the EMEA or Americas regions The role entails Collaborate proactively with a distributed team Write high quality code to create new features Debug Linux system level issues and produce high quality code to fix them Review code produced by other engineers Discuss ideas and collaborate on finding good solutions Obsess over how to achieve robustness despite unexpected events like power outages Work from home with global travel for up to two weeks, twice a year What we are looking for in you You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills, are thoughtful and self-motivated You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have professional software development experience using Go, Python, C, or C++ You know Linux system-level fundamentals,  e.g. cgroups, namespaces, apparmor Commitment to software testing, code reviews and maintainable code What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity , we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Staff-level Software Engineer for Identity Management to work on authorization and access management across Canonical's suite of enterprise products and web services, using Go (Golang) and Python. As a software engineer for Identity Management products of Canonical, you will modernize and expand the capabilities of the identity management solutions we use for authentication and authorization in our products, as well as our canonical.com and ubuntu.com websites. Your work on Identity Management will directly impact the users of all Canonical products. In addition, you will help write Juju charms to manage operational concerns. Technical excellence and a background in software engineering are necessary prerequisites for this role. You will be expected to own the design and delivery of the system, facilitate integrations and work with your team on strategy and execution. Location: This role will be based remotely in the EMEA and AMER regions. The role entails Collaborate proactively with a distributed team, leading technical efforts and discussions Write clean web service APIs to support both CLI and web frontend clients, using Go (Golang) and Python Design and implement new features and enhancements from spec to production and ongoing operations at scale Review code produced by other engineers, helping set quality standards Discuss ideas and collaborate on finding good solutions Create and enhance management, authentication and authorization API endpoints Craft end-user authentication flows from design to implementation Write Juju charms (operators) to manage operational concerns Modernize the identity stack of our websites and products by driving adoption of best-of-breed IAM technologies Deliver great products that users love by maintaining a culture of quality and engineering excellence Work from home with global travel 2 to 4 weeks per year for internal and external events What we are looking for in you You are a staff-level or experienced senior software engineer, with specific experience building identity and access management products You are familiar with the open source software, standards, protocols and concepts in the identity space (e.g. OpenID, OAuth, LDAP) You have experience implementing authorization frameworks in distributed systems You value secure coding and standards, and enjoy working on teams that do the same You are comfortable with Ubuntu as a development and deployment platform In addition: Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Professional written and spoken English with excellent presentation skills Excellent interpersonal skills, curiosity, flexibility, and accountability Ability to travel internationally twice a year for company events up to two weeks long What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team conferences in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Tabuk, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Abu Dhabi, United Arab Emirates CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Remote A one-of-a-kind international company operating on the cutting edge of technology. The company has risen to prominence in the HFT (High-frequency trading) industry in recent years, having built one of the greatest teams of developers and data scientists on the market, including a great machine learning expert and top-level data scientist as the company's founder. Our trading activities span across various platforms worldwide, encompassing both traditional and cryptocurrency markets. We are seeking a Quantitative Researcher . The one who embodies intelligence, calmness, and composure. We have a lot of financial data, robust infrastructure, and a highly skilled professional team. WHAT YOU’LL BE DOING: Operate automated latency-sensitive trading systems Monitor the systems’ executions and open positions Adjust system parameters based on market conditions Suggest automation and improvements to the systems Communicate relevant news, market events, and system behavior to team members Stay current with system functionality WHAT WE LOOK FOR IN YOU: 3+ years of algorithmic trading experience A proven track record in the last 2-3 years Having your own trading strategies/ideas 1+ years experience in Python Performs well in a remote/hybrid team with variable, project-based responsibilities NICE-TO-HAVE: Experience with international HFT companies and hedge funds Performance in any quantitative field or contest (hackathons, Olympiads, academic contests, etc.) WHY SHOULD YOU JOIN OUR TEAM? Great challenges with fast feedback loops A welcoming group of highly qualified international professionals Great corporate culture with internal events and surprising commitment to fostering a supportive and empowering environment Cutting-edge hardware and technology Work remotely from anywhere in the world Access any of our global offices anytime Flexible schedule 40 paid days off Competitive salary and performance-based bonuses

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills