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Location: Москва, гибрид, RU; Россия О команде Команда маркетинга вертикали Авито Авто развивает коммуникации с пользователями, чтобы помогать им находить релевантные предложения и вовремя узнавать о новых возможностях платформы. Мы строим персонализированные сценарии взаимодействия, тестируем гипотезы и используем данные, чтобы улучшать пользовательский опыт. Наша цель — делать коммуникации полезными и своевременными для миллионов пользователей Авито Авто. Какие задачи вас ждут: строить и тестировать гипотезы, сегментировать базу, контролировать и улучшать показатели регулярных и массовых кампаний; управлять основными каналами коммуникации: пуш-уведомлениями в приложении, email-рассылками, уведомлениями в приложении, веб-пушами, мессенджерами и смс; развивать CRM-базу, обогащать её данными и повышать качество использования; искать точки роста коммуникаций в продуктовой воронке; мониторить ключевые показатели прямых коммуникаций: OR, CR, отписки, спам и другие; лидировать совместные проекты с командами CRM-платформы и продуктовыми командами вертикали Авито Авто. Мы ждём, что вы: имеете опыт работы в CRM-маркетинге от 2 лет; умеете строить CJM, самостоятельно генерировать и проверять гипотезы, запускать и валидировать A/B-тесты; обладаете аналитическими навыками: понимаете, что стоит за цифрами, и хотите развивать эти компетенции; готовы быстро освоить технологический стек: SQL, A/B-платформу, конструктор чат-ботов и другие инструменты; имеете опыт кросс-функционального взаимодействия с продуктом, маркетингом, разработкой и аналитикой, умеете выстраивать понятные процессы со смежными командами. Работа у нас — это: расширенная забота о здоровье: ДМС, страхование жизни, онкострахование; сервис психологической поддержки, а также финансовые, юридические и ЗОЖ консультации для вас и ваших близких; корпоративный спорт: групповые тренировки, велбиинг-приложение; спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование; компенсация питания; возможность внешнего и внутреннего обучения за счёт компании: курсы, тренинги, лекции, обмен опытом с коллегами; гибкий формат работы; комфортный офис в 2 минутах от метро «Белорусская»: панорамный вид на центр города, места для уединённой работы, спортивный зал, зоны отдыха.

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Customer Experience Agent to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). As Customer Experience, you will integrate the Customer Care crew and will play a key part in supporting our users , and collaborating closely with the Finance, Sales and Supply crew members across teams to deliver a high-quality work. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat As a central part of our day-to-day operations, your main mission will be to handle customer interactions efficiently , managing service-related issues, complaints, and claims between boat owners and renters. While your work will focus on r esolving tickets and ensuring smooth communication, you will also contribute to maintaining our service quality standards and supporting seasonal team members during the high season. Operations (80%) Low season (October - March) Manage incoming inquiries from boat owners and renters via tickets and phone calls . Provide accurate and timely responses , ensuring issues are properly documented and resolved. Handle routine requests , updates, and follow-ups to maintain a high level of customer satisfaction. High season (April - September) Act as an escalation point for complex or urgent cases , managing communication via email (80%) and phone (20%) . Mediate disputes between boat owners and renters, investigating claims and negotiating fair solutions in line with Click&Boat’s terms and conditions . Manage critical cases such as last-minute cancellations, service complaints, or boat damage , ensuring efficient resolution and clear communication between all parties. Report recurring issues or feedback to help improve our internal processes and overall service quality. Internal process analysis and update (10%) Prepare for high-season operations by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes. Identify opportunities for product and process improvements , creating reports on user feedback and system bugs to support development teams. Collaborate with cross-functional teams to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times Contribute to seasonal operations by helping prepare training materials, supporting onboarding sessions, and assisting temporary staff during the high season Coaching and Quality Review (10%) During high season (April-September), guide and support seasonal employees, conducting quality reviews and leading training sessions to uphold service excellence 🧭 What you bring aboard We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service. Language Skills: Bilingual in French and fluent in English. Customer Experience: 1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts. Solution-Oriented: Comfortable handling challenging situations and finding creative resolutions. Time Management Skills: Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment. Organized and Flexible: Thrives in a dynamic environment, especially during high-season periods with weekend shifts. Process-oriented and methodical: enjoys following structured workflows and continuously improving efficiency in daily operations. Queue management mindset: takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved 🌊 Bonus points (great to have, never a dealbreaker) Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German). Passion for Boating: An interest in boating or a connection to our industry is a bonus! 🗺 The hiring journey Intro call with Talent Acquisition Case Study Interview with your future manager Interview with the Head of Customer Care We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 🌴 5 additional days off; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 💪 Gym partnerships (Wellhub); 🚤 Boat licence offered and exclusive discounts on your next boat trips; 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Full-time, permanent. 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Какие задачи предлагаем – Разрабатывать креативные концепции и ключевые визуалы (KV): от поиска референсов до финального макета. – Создавать графику с использованием ретуши, коллажирования, типографики и композиции.

Mars в России и Беларуси 10 миллиардных брендов 35 лет успешной работы 6 500+ сотрудников О команде и продукте Мы развиваем цифровые продукты в Экосистеме Mars Petcare и ищем Product Marketing Manager, который возьмёт на себя маркетинговую стратегию одного из наших цифровых продуктов - PetStory .

Location: Dallas Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed. This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows. WHAT YOU'LL DO - Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing - Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene - Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders - Act as a frontline support resource for SFDC and CPQ-related questions from Sales - Assist with CRM and CPQ enhancements, including: - gathering and drafting business requirements - supporting user acceptance testing (UAT) and QA - helping roll out new workflows, fields, or guardrails - Contribute to sales and deal desk enablement, including documentation, process guides, and training support - Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement WHAT YOU HAVE - 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management - Strong attention to detail and comfort working with complex deal structures - Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows - Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar) - Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts - Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders - Comfortable operating in a fast-paced, evolving environment where processes are still being defined COMPENSATION $108,300 - $148,950 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Chicago Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed. This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows. WHAT YOU'LL DO - Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing - Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene - Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders - Act as a frontline support resource for SFDC and CPQ-related questions from Sales - Assist with CRM and CPQ enhancements, including: - gathering and drafting business requirements - supporting user acceptance testing (UAT) and QA - helping roll out new workflows, fields, or guardrails - Contribute to sales and deal desk enablement, including documentation, process guides, and training support - Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement WHAT YOU HAVE - 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management - Strong attention to detail and comfort working with complex deal structures - Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows - Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar) - Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts - Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders - Comfortable operating in a fast-paced, evolving environment where processes are still being defined COMPENSATION $108,300 - $148,950 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-TM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Singapore; Australia Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do - Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback - Become a product expert and help customers use Linear to drive business outcomes - Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts - Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product What we're looking for - 5+ years relevant work experience in a technical customer-facing role - SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment - Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively - Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively - Previous experience working with product + engineering teams and/or developer tools is preferred What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - Read Me https://linear.app/readme a story about our mission - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post - How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team - Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

WRITER is looking for senior lifecycle and audience marketing managers to own lifecycle strategy and optimize audience engagement.

Location: Singapore; Australia Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. In this role, you will serve as the primary technical partner for our most strategic prospects and customers in the APAC region. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you’ll do - Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders. - Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding. - Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context. - Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks. - Act as the go-to technical resource for high-priority accounts; work alongside Customer Success to resolve post-sale technical issues and drive adoption. What we’re looking for - 8+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals. - Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations - Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives - Experience with Github and git; Linear and/or Jira strongly preferred - Proven ability to build realistic, scalable demo environments and troubleshoot production issues - CS degree or engineering background strongly preferred - Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams - Comfort with SQL and scripting (e.g., Python or JavaScript) What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - Read Me https://linear.app/readme a story about our mission - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post - How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team - Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is seeking a highly resourceful, detail-oriented, and execution-focused Program Manager to drive a broad portfolio of Customer Engagement initiatives spanning events, executive engagement, loyalty programs, and strategic projects. This is a highly cross-functional role for someone who thrives in fast-moving environments, can flex across multiple priorities, and enjoys turning ambitious ideas into well-executed programs. You’ll partner closely with Marketing, Sales, Customer Success, and external stakeholders to drive projects from initial concept through planning, execution, and delivery. The ideal candidate is an exceptional project manager and strong customer marketing generalist who brings structure to ambiguity, navigates complex stakeholder relationships, and takes genuine ownership of outcomes. Someone who is meticulous about the details, anticipates what needs to happen next, and can confidently drive multiple projects forward without losing sight of the bigger picture. WHAT YOU'LL DO Program Management & Cross-Functional Execution - Own end-to-end delivery of multiple concurrent initiatives, translating strategic objectives into detailed project plans with clear milestones, owners, timelines, dependencies, and deliverables. - Drive alignment and accountability across cross-functional stakeholders, proactively managing competing priorities, identifying risks, resolving blockers, and ensuring nothing falls through the cracks. - Lead projects, tracking, and documentation across the broader team, often building the operational framework for initiatives without an existing playbook. Customer Marketing & Experiences - Lead planning and execution of customer-facing programs, activations, and strategic partnerships. - Help develop, launch, and operationalize new customer loyalty, recognition, gifting, and engagement initiatives. - Manage program logistics, budgets, vendors, external partners, and production to deliver high-quality experiences. Strategic Initiatives & Program Operations - Drive execution of research and thought leadership initiatives, coordinating internal teams, external partners, timelines, and deliverables. - Own internal customer engagement initiatives, including customer participation in advocacy activities. - Establish scalable project management processes, trackers, workflows, and reporting to improve visibility, accountability, and operational efficiency as the function grows. QUALIFICATIONS - 5–8+ years of experience in customer marketing, program management, experiential marketing, strategic operations, or related roles, ideally at a high-growth SaaS or technology company. - Exceptional project management and organizational skills, with demonstrated ability to independently own and deliver complex, multi-stakeholder initiatives from inception through completion. - Strong cross-functional leadership and stakeholder management skills, with the ability to influence without direct authority and work effectively with senior internal and external stakeholders. - High ownership, sound judgment, and a bias toward action. You anticipate challenges, proactively solve problems, and can be trusted to drive projects forward with minimal oversight. - Familiarity with tools such as Notion, Asana, Airtable, or similar project management platforms. COMPENSATION $136,000 - $187,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LR1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with go-to-market and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions. This role owns the legal research side of that work. You will source, evaluate, and negotiate access to the legal research content our products are built on and connected to, across both primary and secondary sources. You will quarterback these deals from identification and evaluation through negotiation and product integration. Legal content is a difficult market to work in. Rights are fragmented, licensing terms are idiosyncratic. We are looking for someone who already understands that terrain, either because they practiced and relied on these materials every day, or because they sat on the other side of the table building and licensing them. You will work closely with senior stakeholders across product, engineering, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes. Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and execute a strategic plan for legal content and data partnerships, aligned with Harvey's overall product and GTM strategy. - Independently identify, evaluate, and establish a range of partnerships with legal content and data providers. - Assess corpora on the merits: jurisdictional coverage, historical depth, update cadence, editorial enhancements, metadata quality, and what rights actually come with the data. - Negotiate complex licensing agreements, ensuring mutually beneficial terms and alignment with company goals. - Conduct quantitative analysis, create business cases, and present them to executives. - Collaborate closely with product, engineering, finance, legal and GTM teams to oversee the successful integration of new content sources into the product. - Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives. - Operate autonomously, being both a proactive executor and strategic thinker at Harvey pace. WHAT YOU HAVE - You practiced law in the United States, or you helped build the tools lawyers practice with. We have a strong preference for litigators who have real fluency in the legal research corpus. Experience working in business development, product, or corporate development is a strong plus. - Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets. - Experience collaborating with product teams to develop and distribute new technology solutions. - Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals. - Demonstrated passion for Harvey's mission and a strong understanding of AI and its potential applications in knowledge work. - Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment. - Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. COMPENSATION $240,000 - $260,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Development team leads Harvey's partnerships with the cloud hyperscalers, frontier AI labs, inference providers, data suppliers, and emerging open source ecosystem. These are multi-dimensional relationships: the same companies we build with are also the ones we build on and go to market alongside. Our work spans commercial deal structuring, co-selling, co-development, and co-marketing, working cross-functionally with Finance, Research, Product, Sales, Marketing, and other teams across the company. As a member of the Cloud & AI team, you will help drive strategic partner initiatives and engagement ranging from new model releases and product launch announcements to commercial agreements and co-marketing campaigns, and own the tactical execution that follows: activating commercial marketplaces, unlocking channel GTM opportunities, accelerating field enablement, and supporting day-to-day requests. It is a unique opportunity that gives you a front row seat to how fast-growing AI companies work together to drive mutual growth. This is a zero to one builder role on a team that will grow alongside the partner portfolio. You will be tasked with working across a wide range of programs and initiatives, including standing up new operational processes and ongoing partner reporting. Much of what this role touches does not have a defined playbook yet. The ideal candidate is a strong operator who can bring structure to complex partnerships, move comfortably between strategic work and hands-on execution, and build programs that scale as the team grows. WHAT YOU'LL DO PARTNER RELATIONSHIP & COMMERCIAL MANAGEMENT - Serve as a go-to resource for multiple cloud, frontier lab, and inference & data partners, and act as a consistent point of contact across internal and external teams - Run regular partner business reviews and joint planning sessions, including quarterly goal setting and executive involvement - Support commercial negotiations, including business case development and deal structuring, working closely with Finance, Product, and Research through to signature - Track partner activity, program performance, and progress against joint plans, and provide clear updates to stakeholders JOINT GO-TO-MARKET & CO-SELLING - Run the co-sell motion with select partners: drive partner-sourced and partner-influenced revenue by designing plays that build momentum with field teams (account mapping, deal registration, pipeline reviews, and alignment with Harvey's sales org) - Activate and operate Harvey's presence on commercial cloud marketplaces, including listings, private offers, and the operational workflows behind them - Support Harvey's sales team on individual partner-supported opportunities by bringing in the right partner contacts, unlocking partner resources, and clearing blockers - Build enablement materials for both sides: partner-facing Harvey narratives, and internal guides on how to sell with each partner CO-DEVELOPMENT & CO-MARKETING - Coordinate joint technical programs with partners, connecting Harvey's Research and Product teams with their counterparts and keeping feedback moving in both directions - Support product launch co-announcements, lining up timing, messaging, and approvals across Harvey Marketing and partner communications teams - Launch joint marketing programs with partners: case studies, webinars, events, and co-branded content - Maximize Harvey's standing in partner programs to unlock funding, technical resources, and go-to-market support BUILDING THE FUNCTION - Contribute to the operational foundation of the team, including portfolio tracking, partner plans, pipeline reporting, and regular reporting cadences with leadership - Develop repeatable processes and internal frameworks for how partnerships are evaluated, launched, and reviewed, so that programs stay scalable as the team grows - Keep internal teams across Sales, Product, Research, Marketing, and Finance current on partner activity through regular updates and business reviews - Take on new scope as the partner portfolio and the team expand over time WHAT YOU HAVE - 5+ years of professional experience in partnerships, alliances, sales, business development or corporate development, ideally at a high-growth company where programs were in their infancy and the partner motion was still being built - Experience structuring or managing complex alliances or partnerships, including commercial negotiations - Experience or knowledge of commercial marketplaces, including listings, private offers, and deal transaction mechanics - Track record of sourcing or influencing revenue through partner channels, ideally with ownership of a pipeline or revenue target - Experience across co-selling, co-marketing, and co-development, with a feel for the nuanced dynamics of partners who are suppliers, channels, and product enablers - Understanding of the AI ecosystem: the major cloud providers and frontier labs, how models are served and priced, and the emerging players across each market - Strong program management skills, including the ability to manage multiple workstreams, establish clear owners and timelines, and lead initial ideation through execution - Excellent written and verbal communication skills with the ability to synthesize complex information and communicate clear recommendations to executives - Comfort with ambiguity and a bias toward building when there's no existing process to follow, and the ability to influence without authority across teams COMPENSATION $200,000 - $275,000 USD OTE 70/30 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-TA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible. We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization. The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love. This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth. WHAT YOU'LL DO - Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow. - Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work. - Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults. - Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems. - Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary. - Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform. - Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production. - Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship. - Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work. - Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption. WHAT YOU HAVE - 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems. - Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance. - Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need. - The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable. - A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution. - Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build. - Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production. - Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout. - Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in. COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is transforming how legal and professional services work gets done. As AI moves from answering questions to carrying out complex workflows, the engineering challenge expands: every interaction depends on systems that can handle sensitive data, stream results, coordinate work, and stay fast and reliable under growing demand. Backend Platform builds the shared foundations that make this possible. We’re looking for an Engineering Manager to lead the team shaping how backend software is built at Harvey. Your team owns the frameworks, libraries, and core abstractions that product engineers use every day—from database access and caching to request handling, observability, and safe context propagation. A better abstraction here can accelerate every product team. A stronger default can prevent an entire class of production failures. The impact of your decisions compounds across the engineering organization. The next chapter is especially compelling. As both engineers and coding agents contribute more software, we need a platform that makes the right patterns easy to use and the wrong ones difficult to introduce. You’ll help define that foundation: clear architectural boundaries, reusable building blocks, and automated safeguards that let teams ship with confidence. You’ll tackle deep systems problems while building an engineering experience people love. This is a technical leadership role with room to shape both the platform and the team. You’ll hire and develop exceptional engineers, set the technical direction, and stay close to architecture and code. If you enjoy turning hard, recurring problems into simple tools that make everyone around you more effective, this is an opportunity to do it at the center of Harvey’s growth. WHAT YOU'LL DO - Lead and grow the Backend Platform team. Hire, coach, and retain exceptional engineers, giving them clear ownership, meaningful technical challenges, and room to grow. - Define the platform’s technical vision and roadmap. Partner with product engineering teams to understand their hardest problems, identify the investments with the broadest impact, and deliver improvements they can feel in their daily work. - Build the next generation of Harvey’s backend foundations. Guide the design of shared frameworks for database access, session management, caching, request handling, and streaming—with clear interfaces and strong defaults. - Help Harvey scale through better architecture. Work with Infrastructure to evolve how applications use databases, replicas, and new storage systems, making those capabilities accessible without requiring every product team to solve the same problems. - Scale the data layer. Build a data access layer so an entity can move to a new store (KV, NoSQL) without product changes. Make read replicas usable and move high-volume data off the primary. - Make failure boring. Load test until “what happens at 3x?” has a real answer. Add circuit breakers, a standard outbound client with timeouts, retries and idempotency, and noisy-neighbor isolation, so one workspace or one slow vendor can’t take down the platform. - Make security and reliability properties of the platform. Partner with Security and product teams on safe handling of customer data, workspace isolation, and safeguards that prevent recurring failure patterns before code reaches production. - Shape a codebase that humans and AI can build in confidently. Establish modular boundaries, enforceable contracts, and automated checks that make changes easier to reason about, review, and ship. - Turn platform improvements into customer impact. Reduce latency, improve observability, and make production issues easier to diagnose. Measure success through adoption, developer productivity, and the performance and reliability of the products built on your work. - Stay close to the engineering. Lead architecture discussions, review critical code, prototype when useful, and help engineers navigate difficult tradeoffs. Partner closely with Infrastructure, Developer Platform, Model Infrastructure, Security, and product engineering leaders to carry changes through to adoption. WHAT YOU HAVE - 6+ years of software engineering experience and 3+ years of engineering management experience, with a track record of building strong teams and delivering complex backend or platform systems. - Deep technical judgment in backend architecture and distributed systems, including database access patterns, concurrency, caching, API design, and performance. - Experience building shared libraries, frameworks, or internal platforms adopted by multiple engineering teams. You know how to balance a useful abstraction with the flexibility its users need. - The technical depth to engage directly in design and code reviews, investigate difficult systems problems, and guide migrations across a large, evolving codebase. Experience with Python and frameworks such as Flask or FastAPI is valuable. - A track record of hiring, coaching, and developing engineers, setting clear expectations, and creating a culture of ownership and thoughtful execution. - Strong product instincts for developer tools. You listen closely to engineers, understand where they lose time, and turn that feedback into simpler, more effective ways to build. - Experience embedding reliability, observability, and security into shared systems, with measurable improvements in production. - Clear communication and the ability to lead across team boundaries, align people on technical tradeoffs, and drive changes from design through rollout. - Serious, hands-on use of AI coding agents, and opinions on what makes a codebase safe for them to work in. COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States Keller Executive Search is recruiting an E-Commerce Growth Manager for a client in the consumer commerce sector. This fully remote role will lead direct-to-consumer e-commerce growth, with a strong focus on Shopify performance, conversion optimization, customer acquisition, and retention. The successful candidate will take an analytical, commercial approach to the complete online customer journey. Working across marketing, creative, merchandising, operations, and technical functions, they will translate customer and performance data into initiatives that improve traffic quality, conversion, average order value, repeat purchases, and sustainable revenue growth. This opportunity suits a hands-on e-commerce professional who can balance strategy with execution, prioritize high-impact opportunities, and establish a disciplined approach to testing, measurement, and reporting. Key Responsibilities Own the e-commerce growth roadmap and translate commercial objectives into measurable initiatives. Manage and optimize the Shopify storefront, including merchandising, landing pages, promotions, integrations, and customer journeys. Analyze traffic, conversion, revenue, average order value, acquisition costs, retention, and customer lifetime value. Develop and run structured conversion rate optimization and A/B testing programs. Partner with marketing teams to improve paid acquisition, organic, email, SMS, and lifecycle channel performance. Identify opportunities to increase repeat purchases, cross-selling, retention, and customer lifetime value. Coordinate with creative, merchandising, operations, and technical partners to deliver growth initiatives. Build dashboards, forecasts, and performance reports for stakeholders. Evaluate emerging e-commerce trends, platform capabilities, tools, and customer behavior. Requirements Essential At least 5 years of experience in e-commerce, digital growth, performance marketing, or a closely related commercial role. At least 2 years of hands-on experience managing or optimizing a Shopify-based store. Demonstrated experience driving measurable growth in a direct-to-consumer e-commerce environment. Strong knowledge of conversion rate optimization, experimentation, digital acquisition, merchandising, and retention. Ability to interpret web analytics, channel data, customer behavior, and commercial performance metrics. Experience working cross-functionally with marketing, creative, operations, and technical stakeholders. Strong project management, communication, prioritization, and problem-solving skills. Authorization to work in the United States. Preferred Experience with Shopify Plus or a comparable enterprise e-commerce environment. Familiarity with e-commerce analytics, attribution, email marketing, customer relationship management, and personalization tools. Experience managing external agencies, developers, freelancers, or technology vendors. Working knowledge of e-commerce integrations, site performance, and user experience principles. Basic familiarity with HTML, CSS, or Shopify Liquid. Ideal Candidate Profile The ideal candidate is commercially minded, analytical, and comfortable working hands-on. They combine strong Shopify knowledge with disciplined experimentation, clear communication, and the ability to turn data into prioritized actions that produce sustainable growth. Benefits Salary: $100,000-$140,000 base, annually in USD. The package includes no bonus or variable compensation. Permanent, full-time position. Fully remote working arrangement, with no requirement to attend an office. Minimal travel commitment, limited to occasional trips as needed. Agency statement Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit our website Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. 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Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

About the Company and the Role Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being. ▸ Named to the Inc. 5000 (2026) , the list of America’s fastest-growing companies ▸ Featured in Forbes, The Times, Tom’s Guide and Real Simple ▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment ▸ Semifinalist of the Digital Health & AI Awards We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us. In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product. We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience. What We’re Looking For 3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter Ability to handle technical requests — from bugs to subscriptions and data source syncing Hands-on experience with AI tools, LLMs, and automation Comfortable working with product, engineering, and AI teams Excellent English skills — both written and verbal — and the ability to write clear, informative messages Solid grasp of user psychology and a knack for solving complex cases Ability to break down complex topics into plain, user-friendly language Tech-savviness and curiosity — you enjoy figuring things out Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues. Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs. What You’ll Do Help users via Intercom, email, app stores, and social media Handle user requests related to subscriptions, data syncing, integrations, and more Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails. Automate workflows using no-code tools like n8n Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR). Our Stack We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly. Intercom ChatGPT, Claude Notion, Confluence Slack Asana Figma Amplitude, Metabase What We Offer Flexible hours & a high-trust culture — we care about results, not clock time Competitive salary, performance-based bonuses, and stock options Access to a therapist & employee support program Health insurance Support for personal learning and development Unlimited vacation policy Culture of openness, honesty, and high standards How to Apply Click Apply for this job and send your application. What happens next: You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way. If we’re a good match, the next steps are: Test assignment Culture Fit interview with HR Technical interview with the hiring manager We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build. Does this sound like you? Send us a message — we read every application and will get back to you.

Location: Paphos, Cyprus We are looking for a Project Manager Assistant to support the delivery of low-voltage and smart building systems in commercial real estate projects. This is an entry-level position with a clear growth path towards Project Manager . You will work alongside experienced engineers, project managers, and gain practical experience across all project stages. Responsibilities Support project planning and coordination activities Assist in communication with contractors, suppliers, and internal teams Prepare and maintain basic project documentation Track tasks, timelines, and project progress Participate in site visits and technical meetings Use digital tools to manage and report project activities Requirements Technical education or background (engineering, electrical, IT, automation preferred) Strong interest in engineering projects and smart buildings Organized, detail-oriented, and proactive mindset Good communication and teamwork skills Willingness to learn and develop professionally Confident English (spoken and written) Experience with MS Office (Word, Excel, PowerPoint) Basic knowledge of AutoCAD or similar CAD software Good communication and teamwork skills Nice to Have Internship or junior experience in construction or engineering Ability to read technical drawings Basic understanding of low-voltage or IT systems Additional languages such as Russian or Greek are a plus We offer: To be part of a professional international team Opportunity for growth and development Competitive salary 21 days paid vacation days per year 40 working hours paid sick leave days per year Public holiday in accordance with the Cyprus Public Holiday list Interested candidates are requested to send their CV quoting the above job title to the following email address: hr_cyprus@inex-group.com . All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.

Location: Damascus, Syria Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience. Responsibilities: Answer all inbound communications from customers and merchants. Monitor orders queue for any new orders and manage the new order assignment process 6 days a week. Handle daily customer care emails, support messages, and calls. Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues. Channel market feedback to technology team to improve the Customer and Driver Apps. Monitor any issues with orders and deliver necessary compensation to customers when needed. Handle initiated outbound activities/campaigns when required. Meet the department’s KPI targets for order fulfillment and service quality. Help Toters continue to WOW its growing customer base. Requirements: B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience. Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email. A Positive mindset, Fast learner, dynamic and able to work well under pressure. Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations. Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours. Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts. Excellent communication skills in English and Arabic. Strong Organization and Time Management skill. Tech savvy, and is able to learn and use web tools.