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Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Staff Site Reliability Engineer (SRE) at GitLab, you’ll help keep all user-facing services and production systems reliable, scalable, and efficient. Our SREs combine a pragmatic operations mindset with strong software engineering practices to drive automation, reduce toil, and improve resilience across our platform. In the Environment Automation specialization, your focus is on operating and automating hundreds of GitLab environments—from initial provisioning to day-to-day maintenance tasks. Unlike other SRE roles, this position centers on automating the lifecycle of many tenant environments, ensuring they remain secure, consistent, and reliable at scale. Some examples of the projects you could work on: Designing infrastructure automation that provisions and operates GitLab environments using Terraform, Ansible, and Kubernetes Creating and maintaining deployment packages for GitLab, such as Helm Charts and omnibus-gitlab Building and operating Dedicated GitLab instances integrated with cloud-native services (e.g., GCP, AWS) Developing tools to orchestrate infrastructure-as-code workflows across multiple tenants Deploying and managing microservices on Kubernetes clusters at scale Enhancing GitLab’s observability stack (e.g., Prometheus, ELK) to support proactive monitoring and incident response Integrating with and operating infrastructure in cloud provider ecosystems (e.g., IAM, networking, storage) Championing and implementing cloud security best practices across automated infrastructure What You’ll Do Build & Scale Multi-Tenant Infrastructure: Design and implement automation that provisions and manages hundreds of isolated GitLab environments using Terraform, Ansible, and Kubernetes. Manage complex state strategies and workspace configurations to support scale and maintainability. Debug & Resolve Production Issues: Troubleshoot issues across Kubernetes clusters, cloud services, and GitLab apps—identifying root causes of failed deployments, crash loops, and scheduling conflicts to ensure service continuity. Automate Operations at Scale: Replace manual workflows with infrastructure-as-code solutions, including automated version upgrades, configuration rollouts, and provisioning pipelines that operate reliably across all tenants. Monitor & Predict Capacity: Build observability systems that detect bottlenecks, predict usage trends, and optimize resource consumption using tools like Prometheus, ELK, and Grafana. Respond & Lead During Incidents: Lead incident response and postmortem efforts, applying technical depth to resolve issues and establish operational standards that reduce future risk. Architect & Collaborate: Influence architectural decisions around automation, scalability, and operational excellence. Partner with engineering teams to improve automation, platform resilience, and production-readiness. What You’ll Bring Production-Scale Experience: Proven ability to operate and troubleshoot production workloads across multiple tenants or environments. Deep understanding of how distributed systems fail at scale and how to build in resilience. Terraform & IaC Mastery: Strong hands-on experience with Terraform, including workspace strategies, state management, and automation patterns that scale. Comfortable solving state isolation issues and building reliable, reusable infrastructure code. Experience with Ansible and templating tools like Jsonnet is a plus. Kubernetes in Production: Skilled at diagnosing deployment failures, interpreting pod logs, and debugging scheduling issues and rollback scenarios in live environments. Understands how pods, ReplicaSets, and controllers interact in production. Programming & Code Analysis: Ability to read and debug code in Go and/or Ruby. Familiar with identifying performance issues, scalability concerns, and contributing to infrastructure tooling through thoughtful code analysis. Large Scale Operations Background: Experience supporting infrastructure for many customers or environments simultaneously. Comfortable managing isolation, scaling, monitoring, and incident response across diverse workloads. Architecture & Incident Response: Able to reason through complex systems and operational challenges. Brings on-call experience and can lead technical discussions and incident resolution efforts under pressure. Customer-Focused Collaboration: Proven ability to work across teams and with internal or external customers to solve technical problems while maintaining service commitments and clear communication. GitLab Platform Proficiency: Comfortable using GitLab as a daily tool for infrastructure automation, collaboration, and operational workflows. About the team GitLab’s Dedicated team, where the SRE Environment Automation role sits, is on a mission to deliver a fully managed, single-tenant GitLab experience through the GitLab Dedicated platform. Our goal is to eliminate manual operations across the entire lifecycle of customer environments, including provisioning, upgrades, security, and monitoring, so customers can focus on unlocking the full potential of The One DevOps Platform without managing the underlying infrastructure. We build scalable, automated systems that ensure each GitLab Dedicated instance is secure, consistent, and production-ready—whether we're managing 10 environments or hundreds. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, USA Workplace: remote Job Title: VP, Product Delivery & Growth - AI Location: USA - Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization. The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function. Key Responsibilities: Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment. Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin. Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions. Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts. Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement. Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities. Key Responsibilities: Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment. Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin. Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions. Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts. Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement. Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities. Required Skills & Qualifications: 12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above. Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution. Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn. Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services. Experience leading leaders, including hiring, developing, and scaling teams through organizational change. Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs. Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices. Preferred Experience: Background in post-acute care, senior care, or payer-provider collaboration models. Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities. Familiarity with interoperability, care transitions, and referral and authorization workflows. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote or Mississauga Workplace: remote Job Title: VP, Product Delivery & Growth - AI Location: Canada - Remote or Mississauga, ON - Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization. The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function. Position Summary: This role owns product delivery and growth for the Integrated Care + SNF Reimbursement portfolio, carrying accountability for how validated offerings reach the market and convert into adoption, revenue, and reference customers. The VP defines and drives end-to-end go-to-market strategy across the portfolio, co-owns roadmap and investment decisions with inbound Product Management, and owns the commercial model — pricing, packaging, and monetization — for new and AI-enabled capabilities. The VP leads the portfolio's Outbound Product Management function, building and developing the team that runs launch, enablement, and early adoption. They represent PointClickCare’s product function externally as a market figurehead with SNF, payer, practitioner, and acute customers and across the industry, and internally as a trusted advisor to the SVP, Product Management and the GTM leadership team. Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn early wins into scale. Key Responsibilities: Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment. Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin. Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions. Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts. Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement. Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities. Required Skills & Qualifications: 12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above. Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution. Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn. Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services. Experience leading leaders, including hiring, developing, and scaling teams through organizational change. Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs. Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices. Preferred Experience: Background in post-acute care, senior care, or payer-provider collaboration models. Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities. Familiarity with interoperability, care transitions, and referral and authorization workflows. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As Commercial Counsel, you'll close Vercel's customer, vendor, and partner agreements as the company's deal volume climbs with its growth. You'll serve as the primary legal contact for go-to-market and procurement deals, independently negotiating commercial agreements while using AI to build playbooks, templates, and processes that boost the team's efficiency and deal velocity as Vercel scales. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday. What you'll do Independently manage and negotiate commercial agreements, including customer, vendor, partnership, and reseller deals Serve as the primary legal contact for go-to-market and procurement teams, giving clear, practical advice Draft and maintain agreement templates, playbooks, and fallback positions Partner with cross-functional teams to improve contracting processes and tools, using AI to speed up deals and keep them consistent as Vercel scales Advise on Vercel's regional expansion strategy, and support commercial legal work in EMEA and APAC plus product, privacy, and security initiatives What you need Qualified and in good standing to practice law in California or another US jurisdiction 6+ years of legal experience, including 2+ years of in-house commercial experience at a technology company (SaaS, PaaS, IaaS, or AI) Proven experience independently negotiating technology agreements with enterprise customers and vendors Working knowledge of US privacy regulations and the regulatory landscape for AI and cloud services, plus experience using AI tools to build legal workflows Comfortable making risk-based calls on deals with incomplete information, and explaining the reasoning to both legal and business stakeholders Bonus if you have: Have used Vercel's products and services Have supported channel or reseller partnerships Are fluent in another language Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $207,000 - $253,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Turkey; Bosnia & Herzogovina; North Macedonia; Romania; Slovakia; Slovenia; Serbia; Malta; Moldova; Montenegro; Portugal; Estonia; Latvia; Albania; United Kingdom; Czech Republic; Greece; Cyprus; Kosovo; Bulgaria; Poland; Georgia; Bosnia and Herzegovina; Croatia; South Africa Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/b540b9e2-0673-4d2d-91fd-e293658f4f6a/b7561393-0797-4849-9149-363b09bab85c/job%20ad%20visual.png] Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us. At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them. If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us. WHY JOIN FOXELLI? Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don’t take ourselves too seriously. If you’re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you’ll feel right at home with us - no matter where you are in your career. What You'll Do We create premium AI short films and series that make people feel something. You'll be a key part of building this, producing daily episodes of dark romance, horror, thriller, and fantasy micro-dramas for TikTok, Instagram Reels, and YouTube Shorts. Each episode is 60-90 seconds of polished, character-driven storytelling that lives on someone's phone, often watched without sound. You'll work at the intersection of cutting-edge AI tools and deliberate creative craft. This means: - Striking visuals that stop the scroll and draw the eye - Believable characters who feel real, episode to episode - Natural-sounding voices and carefully placed audio that works whether the sound is on or off - Purposeful editing where every cut serves the story and the viewer's emotional journey - Style in service of story—the look and feel should match the world and tone of the series You'll move fast, but never at the expense of craft. Every frame should feel intentional What We're Looking For - 2-5 years of professional experience working with AI tools for video, image, or audio generation - Solid understanding of editing fundamentals: frame composition, pacing, visual flow, and how cuts guide audience attention - Prompt engineering skills -ability to write precise, iterative prompts that yield the exact creative output you need - Portfolio demonstrating completed AI-generated video work or traditional video edited to a high standard - Ability to work independently and ship fast without constant creative direction - Familiarity with vertical video format requirements and platform-specific best practices It will be a plus: - Experience in classic video production (films, TV series, shows) - Understanding of dramaturgy and story construction - The full cycle of AI video creation - from idea to final - Experience working with short drama or creating AI content for TikTok / YouTube THE RECRUITMENT PROCESS 1. Apply - A simple form that helps us know who’s stepping into our world. 2. Text Task - A small real-world challenge so we can see how you approach problems in action. 3. Hire - if we align, we'll invite you to join our team for a test trial period. FIXED SERVICE FEE Up to 2500 euros per month after taxes (depending on your skills, competencies, and experience, we'd be happy to negotiate your salary). PERKS & BENEFITS - Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness. - Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check. - A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously. - Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested. - A budget for your home office setup so you’re comfortable working how you like and where you like. - Strong company culture and a network of unique individuals that celebrate you. ELIGIBILITY & LOCATION REQUIREMENTS ❕This role is 100% remote. - Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported. - For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy. (This doesn’t apply to part-time roles.) Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.

Location: Paris; San Francisco ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture. In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale. This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.     KEY RESPONSIBILITIES FIRST CUSTOMER’S POINT OF CONTACT - Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries. - Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution. - Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently. - Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.     TECHNICAL SUPPORT - Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for: - GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures). - Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations). - Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters). - Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems. - Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues. - Participate in on-call rotations to provide 24/7 support for critical compute systems - Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.     KUBERNETES & CONTAINERIZATION - Debug Kubernetes clusters with a focus on: - Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff). - Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses). - Resource management (e.g., Requests/Limits, QOS classes, node affinity). - Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors. - Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.     DOCUMENTATION & PROCESS IMPROVEMENT - Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting). - Contribute to post-mortems with actionable follow-ups to prevent recurring incidents. - Train internal teams on best practices for compute infrastructure and debugging. - Help define and refine support processes as a founding member of the new Compute Support team. What We’re Looking For REQUIRED SKILLS & EXPERIENCE - 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization). - Deep Linux/Unix expertise: - Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling). - Performance tuning (e.g., sysctl, ulimit, filesystem optimizations). - Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH). - Storage management (e.g., LVM, RAID, NVMe, GPU-local storage). - Hands-on Kubernetes experience is mandatory: - Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl). - Networking and storage (e.g., CNI plugins, PersistentVolumes). - Resource management (e.g., Requests/Limits, QOS classes). - Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry). - Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks). - Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus. - Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders. - Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability. - Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach. - Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Belgrade; London; Remote; Berlin Perplexity is looking for a highly skilled Expert Systems Engineer to join our Search Core team. For the indexing and data processing stream. This role is critical to building next-generation search products and technologies. Responsibilities - Design and build core search engine components, especially indexing pipelines, data storage formats that operate at the scale of billions of pages - Develop streaming and batch data processing with YT systems for search index construction in a high-load environment - Push the limits of hardware performance through low-level optimizations and systems-level tuning - Tackle challenges in multithreading, concurrency, and system-level optimization - Design and build core search engine components, including indexing pipelines, retrieval algorithms, and ranking systems that operate at the scale of billions of pages - Develop streaming and batch data processing systems for search index construction in a high-load environment - Push the limits of hardware performance through low-level optimizations and systems-level tuning - Tackle challenges in multithreading, concurrency, and system-level optimization Qualifications - 3+ years of hands-on experience in systems programming (Rust, C++, C, or similar) - Ownership of full project lifecycle you don't just write a fast inner loop, you care about how the system is built, deployed, operated, and scaled in production - Knowledge of Python or other scripting languages - Knowledge of Data processing systems (YT/Kafka/Hadoop) - Passion for writing clean, efficient, and scalable systems-level code - Strong knowledge of algorithms and data structures, and the ability to apply them effectively - Deep understanding of multithreading, including various approaches, challenges, and trade-offs - Experience building high-load, distributed, and hardware-adjacent services - Solid understanding of Linux internals (syscalls, networking stack, memory model, kernel tuning) - Familiarity with low-level optimization techniques (memory management, cache efficiency, SIMD, profiling) Nice to have - Experience developing core components of search engines, databases, or information retrieval systems - Understanding of search fundamentals: indexing, query parsing, ranking, and relevance - Experience with trading systems or other latency-sensitive real-time systems - Familiarity with cloud services, Kubernetes, and AWS infrastructure

Задачи: — Проводить security review AI/LLM-решений: LLM-приложений, AI-агентов, RAG, векторных БД, интеграций с внешними API и облачными LLM; — Участвовать в threat modeling AI-решений: prompt injection, jailbreak, утечки данных, небезопасные tool calls, избыточные привилегии AI-агента, RAG/data poisoning; — Проверять наличие и корректность защитных механизмов: guardrails, фильтры персональных данных, ограничения длины prompt/response, rate limiting, валидация ответов, контроль вызовов tools; — Оценивать безопасность работы с данными: персональные данные, конфиденциальная информация, источники данных для RAG, embeddings, индексы векторных БД; — Проверять, что AI-агенты работают по принципу минимально необходимых привилегий и не выполняют чувствительные операции без ручного подтверждения; — Проверять изоляцию пользовательских сессий, контекстов и памяти AI-решений; — Участвовать в проверке безопасности локального запуска LLM в Kubernetes: контейнеры, RBAC, secrets, network policies, ingress, resource limits; — Формировать требования к логированию, аудиту и трассировке AI-решений: trace ID, логи prompt/response, вызовы модели, вызовы tools, действия AI-агента; — Разрабатывать тестовые сценарии для проверки AI-решений на prompt injection, утечки данных, обход ограничений и небезопасное поведение агента; — Помогать командам разработки и эксплуатации безопасно использовать локальные и облачные LLM. Требования: — Опыт в кибербезопасности от 2–3 лет в одной или нескольких областях: Application Security, DevSecOps, Cloud Security, Kubernetes Security, API Security, Product Security; — Понимание принципов security review, threat modeling и безопасной разработки; — Понимание web/API-безопасности: аутентификация, авторизация, OAuth2/OIDC, SAML, JWT, RBAC, service-to-service-взаимодействие; — Базовое понимание AI/LLM-стека: LLM, prompt, system prompt, context window, embeddings, RAG, vector database, AI-agent, agent memory, tools/function calling; — Понимание основных рисков LLM-приложений: prompt injection, indirect prompt injection, jailbreak, утечка чувствительных данных, раскрытие system prompt, небезопасная обработка ответа модели, excessive agency; — Понимание особенностей безопасности RAG и векторных БД: например, Milvus, Qdrant, Weaviate, pgvector, Chroma, Elasticsearch/OpenSearch vector search; — Понимание рисков работы с персональными и конфиденциальными данными при использовании локальных и облачных LLM; — Базовое понимание Kubernetes и контейнерной безопасности: secrets, service account, RBAC, network policy, resource limits; — Умение формулировать понятные и проверяемые требования безопасности для продуктовых команд. Что мы ищем в кандидатах: — Опыт security review AI/LLM, RAG, чат-ботов, AI-ассистентов или агентских решений; — Знакомство с OWASP Top 10 for LLM Applications, OWASP Agentic AI Threats, MITRE ATLAS, NIST AI RMF; — Понимание безопасности agent tools/function calling: allowlist tools, схемы входных параметров, контроль прав, human-in-the-loop; — Опыт работы с SIEM/security logging: проектирование событий безопасности, аудит действий, расследование инцидентов; — Понимание подходов к безопасному исполнению кода, сгенерированного моделью: sandbox, изоляция контейнеров, запрет доступа к secrets, ограничения сети и ресурсов; — Базовые навыки Python, работы с JSON/YAML, API-тестирования или автоматизации security checks. Будет плюсом: — Опыт с OpenAI/Azure OpenAI, AWS Bedrock, Google Vertex AI, Anthropic или другими LLM-провайдерами; — Опыт с локальными open-source LLM и inference-сервисами; — Опыт настройки или проверки guardrails, фильтров персональных данных, DLP-подходов, content moderation; — Опыт участия в AI red teaming или разработке тестов на prompt injection и data leakage. Условия: — Формат: Гибридный (от 2-х дней в неделю, м. Технопарк); — Бесплатный доступ к телемедицине и очным приемам в частных клиниках (включая стоматологию и сессии с психологами); — Условия ипотечного кредитования от Сбербанка; — Индивидуальный план развития; — Английский язык с корпоративным преподавателем и скидки на курсы в Skyeng, компенсация обучения от ведущих платформ; — Официальное оформление, стабильные выплаты, оплата больничного и отпуска, современная техника; — Частичная компенсация спортивного абонемента, бесплатные занятия сквошем и футболом.

Vazifalar: — Darslarni qiziqarli o‘tish — Amaliyot jarayonida o‘quvchilarga yordam berish — Uy vazifalari va loyihalarni bajarishda ko‘maklashish Talablar: — Asosiy bilimlar: HTML, CSS, JavaScript — Bolalar bilan ishlash tajribasi — ustunlik beradi — Doimiy rivojlanish — Mas’uliyat va tushuntira olish qobiliyati Sharoitlar: — Ish haqi: 3 mln - 15 mln — Senior Dasturchilar bilan networking — O‘qitish va rivojlanish imkoniyati — Zamonaviy ofis — Ish grafigi: 6/1, 09:00–18:00 Manzil: Andijon shaxar

Требования: — 3+ года опыта в бизнес-развитии, партнёрствах или развитии экосистем; — самостоятельное закрытие сложных сделок; — свободное владение английским языком; — опыт в Web3 будет преимуществом. О компании: onRails — asset-инфраструктура для Canton Network, которая переносит активы on-chain с приватностью, комплаенсом и атомарным сеттлментом. Ключевой продукт — cETH, 1:1 представление ETH на Canton, обеспеченное залоченным ETH в смарт-контрактах Ethereum. Размер команды — 15 человек. Компания прибыльна со старта и находится в активной фазе роста. Формат работы: удалённо, полный рабочий день.

Location: Lisbon Workplace: Hybrid ROLE HIGHLIGHTS: - Senior People Generalist - Location: Portugal, Lisbon - Department: Local subsidiary - Reports to: CEO, ICEYE Portugal & indirect line to Global Head of People Operations - Employment type: Permanent, full-time - Workplace model: hybrid (office-first) Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   You are the face of People Operations for ICEYE in Portugal and the first line of defence for all country-specific people matters. ICEYE's Global HR Operations team (the second line) designs the global frameworks, tools and data standards; you own their local tailoring and practical execution — while ICEYE Portugal builds two very different organisations at once: a Lisbon Center of Excellence hiring software, AI and space engineers, and a satellite production facility ramping manufacturing, integration and test teams through 2027. Your mission: ICEYErs in Portugal are engaged and supported so they can deliver better business results.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES Employee experience & local HR operations - Serve as the primary point of contact for local employees on benefits, policies and employee lifecycle events, providing timely and accurate responses in line with global standards. - Handle individual cases for relocation and onboarding, including preparation of local employment contracts and country-specific documentation. - Manage local third-party HR providers (payroll vendor, benefit brokers) and the local practicalities of off-boarding, meeting all legal requirements and exit procedures. - Act as the first point of contact for standard employee relations cases, handling practicalities locally and consulting Global HR Operations on complex issues. Payroll, data & compliance - Audit payroll data in the HRIS and ensure accurate local processing in collaboration with the in-house team and the local payroll vendor. - Maintain accurate employee records in the HRIS and related systems: data integrity, confidentiality and compliance with local and global data privacy regulations. - Stay on top of Portuguese employment law — including the specifics of an industrial site (shifts, safety-adjacent policies, collective frameworks where applicable) — and keep all HR activity compliant, with clear documentation of local processes and policies. - Coordinate the personnel security clearance process with the local security officer for roles that require it. Global alignment & people programmes - Act as the go-to person for the CEO on HR matters, escalating complex issues to the Global HR team when necessary. - Tailor and execute global frameworks locally — levels, salary bands, performance management, wellbeing, L&D — so they work for both the Center of Excellence and the factory population. - Identify opportunities to automate local HR tasks with Global HR Operations, adapting global ways of working to local legal standards while preserving ICEYE's culture. - Assist managers and leads as the organisation adds its first layers of management. Talent Attraction - Act as the bridge between the global Talent Attraction team and local hiring needs in Portugal: oversee local TA processes, keep hiring moving at the right speed and step in with hands-on support when needed. - Support local employer brand building and the channels that feed it, including university partnerships and the local tech and industrial talent networks.   WHAT WE’RE LOOKING FOR Must haves: - 8+ years of progressive HR experience covering both talent acquisition and HR generalist/business partner work. - Strong working knowledge of Portuguese labour law, local benefits and market HR practice, with a track record of creating compliant HR policy documentation. - A hands-on approach with high attention to detail in contract management, local onboarding and the management of local third-party providers. - Track record hiring technical/engineering profiles and industrial or manufacturing profiles; you personally source and close candidates. - Strong analytical skills and high emotional intelligence to handle sensitive individual employee relations cases, with the wisdom to escalate complex issues. - Comfort with HRIS (e.g., HiBob) and ticketing systems, using data to audit payroll and maintain source-of-truth records. - Exceptional communication in Portuguese and English, able to bridge global ICEYE standards with local needs and influence both local leadership and the global team. - A proactive, service-oriented mindset that stays effective in a fast-scaling environment, adapting global policies to local contexts without losing speed.   Nice to haves: - Experience taking a site from roughly 20 to 100+ people. - HR experience in manufacturing, aerospace, defence or another clearance-relevant industry. - Experience introducing or running HRIS and ATS tooling in a growing company. - AI-native sourcing, screening and HR-automation practices. - Experience in a subsidiary of an international group, balancing local ownership with global frameworks.   APPLICATION PROCESS - TA Screening - HR interview - CEO interview (on-site) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Korea Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities - Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. - Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. - Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. - Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance. - Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently. - Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization. - Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness. - Track hardware inventory and coordinate on device replacements and repairs. - Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly. - Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed - Stay eager to learn, take on special projects, and grow into broader IT support responsibilities. Qualifications - Professional proficiency in English, and Japanese or Korean. - 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus. - Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace. - Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows). - Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus. - Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues). - Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams. - A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a high-performing boutique firm specializing in intelligent treasury and commercial finance solutions. Operating with a startup mentality and a long-term vision, the team serves as an extension of finance departments for corporate and institutional clients globally. They provide a sophisticated suite of services, including AI-powered currency risk management, bespoke hedging strategies, institutional-grade cash management, and access to a vast network of over 300 regulated lenders. By combining decades of consultancy expertise with cutting-edge treasury technology, they help international businesses protect margins and optimize capital allocation. This employee-owned company prioritizes sustainable growth and long-term partnerships over short-term sales targets. The culture is built on transparency, continuous learning, and a mutual commitment to client success. As they scale, they remain focused on delivering institutional-grade financial products through an agile, innovative environment. Joining this team offers the opportunity to work at the intersection of FinTech and global markets, helping modern finance teams navigate volatility with confidence. Job Type: Full-time (40 hours per week) Job Summary We are seeking a high-energy, results-driven Sales Development Representative to join a boutique, employee-owned treasury and commercial finance advisory firm. In this role, you will be the engine of our growth, acting as the first point of contact for CFOs and finance leaders at companies with turnovers up to $200M+. This is a hands-on, individual contributor role designed for a "doer" who thrives on the hunt. You will leverage AI-powered technology and institutional-grade expertise to open doors and build a high-quality pipeline from the ground up. Key Responsibilities Execute high-volume outbound activity across cold calling, email sequencing, and LinkedIn outreach. Research, identify, and map target accounts and key finance decision-makers within the mid-market and institutional space. Qualify inbound and outbound leads, ensuring a seamless transition to the leadership team. Maintain meticulous CRM records to ensure data integrity and effective pipeline management. Iteratively refine outreach messaging based on market feedback and conversion data. Work directly with the founder and leadership to align prospecting strategy with broader business goals. Requirements Proven experience as an SDR or BDR, specifically within SaaS or a high-growth professional services environment. A strong track record of success in outbound prospecting, with a focus on cold calling and multi-channel outreach. A "hands-on" mindset; you enjoy being on the front lines and are not looking for a management-only role. Proficiency with modern CRM platforms (HubSpot, Salesforce, or similar) and sales engagement tools. Excellent written and verbal English communication skills. The ability to speak confidently and credibly with senior finance executives (CFOs, Treasurers, Controllers). Nice-to-Haves Direct experience or background in finance, treasury, FX, or commercial lending sales. Experience working in an early-stage or scaling sales function where processes are still being optimized. Familiarity with the UK corporate finance landscape. Benefits 💰 Competitive base pay 🌎 100% remote work environment 📈 Growth-stage stability with established sales processes 🎯 Performance-based incentives designed to reward high achievers

Задачи: — Развертывание и поддержка full nodes (Ethereum, Bitcoin, Tron) — Настройка и сопровождение RPC, архивных и валидаторных нод — Обеспечение высокой доступности (HA), отказоустойчивости и масштабируемости инфраструктуры — Мониторинг состояния нод (Prometheus, Grafana) — Оптимизация производительности (disk I/O, RAM, CPU, network latency) — Управление обновлениями клиентов и форками сетей — Настройка резервного копирования и восстановления данных — Автоматизация процессов — Работа с облачной инфраструктурой (Hetzner, OVH, AWS, GCP и аналоги) — Обеспечение безопасности (firewalls, access control, DDoS protection) — Поддержка внутренних команд (backend, data, product) через RPC/API endpoints Требования: — Опыт DevOps/SRE от 3-х лет — Практический опыт работы с blockchain nodes — Глубокое понимание Linux (Ubuntu/Debian), networking и системного администрирования — Опыт работы с Docker, Kubernetes — Уверенное владение инструментами мониторинга и логирования — Опыт автоматизации (Bash, Python или Go) — Понимание принципов консенсуса (PoW, PoS, validators) — Опыт работы с high-load системами Будет плюсом: — Опыт запуска валидаторов и участия в staking — Работа с MEV, indexers, archive nodes — Знание специфики L2 решений (Arbitrum, Optimism, zkSync) — Опыт работы с Web3 API (Infura, Alchemy аналоги) — Понимание безопасности ключей и HSM решений Технологический стек: OS: Linux (Ubuntu) Containers: Docker, Kubernetes Infra: Terraform, Ansible Monitoring: Prometheus, Grafana Cloud: AWS / GCP / Hetzner Blockchain clients: Geth, Erigon, Nethermind, Bitcoin Core, Solana Validator

Location: Japan Workplace: Remote The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to report into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases). Note: We are hiring for this role in Japan. There will be on-site travel to provide in-person support to customers in Tokyo. A TAM Architect will be successful in the role if they provide the following aptitude and approach: - Highly technical with a focus on providing useful solutions to our users, customers, and prospects - Great communicator with team members and customers - Consulting, support, and project management skills and background - 50% of the work will be case-initiated consultative support of strategic users/customers/prospects - 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership) - Some onsite regional travel will be required, estimated currently at up to 35% of the time WHAT YOU WILL DO: - Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs - Provide architectural, technical, and migration guidance and assistance - Lead projects, escalations, and meetings to enable ongoing user/customer success - Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team - Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans - Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment - Assist with hiring and mentoring new team members - Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs WHAT YOU BRING ALONG: - 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles - 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS") - Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data - Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. - Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2). - Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams - A mindset of teamwork, global engagement, empathy, and solving challenging problems - A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet - Self-driven, curious, and eager to continuously learn and grow PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role The next generation of software won’t just be used by people — it’ll be built and shipped by agents. Builds are where that happens, and they’re the beating heart of Vercel. Whether an idea starts in v0, in an agent, or in an engineer’s editor, every customer builds — and millions of builds flow through our systems every day. As an engineer on the Agentic Infrastructure team, you’ll take ownership of the systems that carry that work at scale. You won’t just contribute features — you’ll be responsible for the design, reliability, and evolution of the platform itself. You’ll make decisions that shape performance, define best practices, and ensure the workflows that Vercel, our customers, and their agents depend on are fast, resilient, and secure. This role blends product thinking with deep systems ownership. You’ll partner with teams across Vercel to build and operate the agentic infrastructure that determines how software actually ships. We’re looking for engineers who want to own high-scale systems end-to-end, thrive on improving the developer/agent experience, and are driven to have a lasting impact on how modern software gets built and delivered. What you’ll do Own and evolve the infrastructure that powers Vercel’s build and deployment lifecycle — from handling webhooks to designing resilient database schemas and building scalable APIs. Design and operate high-performance microservices that process millions of builds daily, ensuring speed, reliability, and developer delight. Lead projects end-to-end: from identifying opportunities to defining technical direction and delivering improvements in performance, reliability, and developer experience. Collaborate across teams to align infrastructure with company-wide goals and ensure seamless developer workflows. Shape the long-term vision of agentic infrastructure at Vercel by setting standards for scalability, reliability, and developer productivity. Participate in the on-call rotation, taking responsibility for the reliability of critical systems. Contribute to the open-source community, representing Vercel’s commitment to advancing developer tools globally. Write clean, efficient, tested, and well-documented code that others can build upon confidently. What you need 3+ years of experience designing, building, and operating backend applications and distributed systems at scale. Strong proficiency in JavaScript/TypeScript, with the ability to navigate and improve complex systems. Strong proficiency with cloud infrastructure (AWS) and infrastructure as code (Terraform) A track record of end-to-end ownership — from design and implementation through to long-term operation in production. Skilled at cross-team collaboration, able to influence priorities and drive alignment toward shared goals. Able to reason about technical direction and architectural tradeoffs, balancing long-term vision with pragmatic delivery. Invested in the people around you — through mentorship, code review, or simply raising the bar on how the team builds. Curious, eager to learn, and motivated to push the boundaries of how modern software gets built and shipped. Bonus if you Are familiar with React or Next.js Have experience with DynamoDB Have worked to develop a CI/CD platform or internal developer platform used by other engineers or by agents. Have experience contributing to or participating in open-source projects. Have experience optimizing build systems for monorepos or polyrepo setups. Have experience with build caching, artifact storage, or dependency management at scale. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The base pay range for this role is $196,000.00 - $294,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: England; Portugal; Spain; Italy; Ireland; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through: - Technical Selling and Deal Shaping - AI Governance and Security Thought leadership - Technical Champion Ownership and Thought Leadership - Customer and Internal Advocacy - Competitive and Strategic Selling This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems. As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline. _______________________________________________________________________ RESPONSIBILITIES Technical Selling and Deal Shaping - Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand: - AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials) - Software supply chain risk posture - Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework) - Secure development lifecycle requirements - Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity. - Design, position, and execute structured PoCs/PoVs focused on: - Sandbox, network, and MCP tool policy enforcement - Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs) - Software supply chain visibility - Agent and MCP tool governance controls - Secure build pipelines - Define clear success criteria, evaluation frameworks, and executive-ready value summaries. - Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings. - Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders. AI Governance and Security Thought Leadership - Establish credibility as a trusted advisor on: - Responsible AI development practices - Secure AI model lifecycle management - Software supply chain integrity (SLSA provenance, SBOMs, verified base images) - Container and artifact security - DevSecOps best practices - Guide customers in implementing governance controls across AI-enabled SDLC workflows. Provide architectural guidance for: - Agentic AI development environments and runtime isolation (sandboxing) - Policy-as-code enforcement across agents, tools, and machines - MCP tool governance and allow-listing - Identity and access governance for AI workloads (IdP-based role and policy assignment) - Audit, logging, and SIEM visibility for agent activity - Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements. Technical Champion Ownership and Thought Leadership - Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams. - Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. - Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. - Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions. Customer and Internal Advocacy - Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. - Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. - Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive and Strategic Selling - Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle. - Partner with Sales to develop technical win strategies for strategic and competitive accounts. _______________________________________________________________________ QUALIFICATIONS We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply. - Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales. - Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. - Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership. - Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. - Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. - Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred. - Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred. - Must be fluent in English. - Excellent communication, influence, and stakeholder management skills. - Willingness to travel to customer sites up to 25%. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer. - You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker. - You will actively engage with senior stakeholders and manage relationships with clients. - You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers. - At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. FIRST 60 DAYS - You will be laser-focused on supporting the sales teams during your second month. - You will have connected with all of your team members. - You will gain in-depth knowledge of Docker's products and how they impact our customers. - You will have an advanced understanding of tools, activities, and best practices to be successful in your role. FIRST 90 DAYS - In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs. - You will continue efforts to improve messaging, processes, and activities. - You will educate our clients about our product roadmap and undertake product training for users. - You will be ready to operate independently at full speed. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Europe: €141,400– €202,000 OTE ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. SDET Contractor We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems. The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient. Responsibilities Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations. Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing. Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria. Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle. Integrate automated testing into CI/CD pipelines and establish effective quality gates. Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality. Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement. Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness. What You'll Do Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling. Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior. Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks. Validate interactions between AI agents, APIs, tools, data sources, and downstream services. Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing. Validate API contracts, schemas, authentication, business rules, error handling, and service integrations. Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues. Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities. Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. 4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline. Strong experience testing REST APIs, backend services, microservices, or distributed systems. Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language. Experience with functional, integration, regression, contract, and end-to-end testing. Experience integrating automated tests into CI/CD pipelines. Strong analytical, debugging, and root-cause-analysis skills. Experience working in an Agile development environment and collaborating across engineering teams. Required Skills Strong understanding of software testing methodologies and Quality Engineering practices. Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling. Experience designing and maintaining automated test frameworks. Experience with Git and CI/CD development workflows. Ability to develop risk-based test strategies and identify appropriate testing layers. Experience testing distributed systems and service-to-service integrations. Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems. Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions. Preferred Skills (Good to have) Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management. Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection. Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies. Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools. Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger. Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS. Experience with performance, scalability, reliability, or resiliency testing. Experience establishing QE metrics, quality gates, or cross-team testing standards. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $51.61 — $77.42 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.