Вакансии

Location: Berlin, Remote Workplace: remote As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.    This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market. Within 1 month, you will: Become an expert of 360Learning ways of working through our onboarding process on Convexity Meet the global team through virtual coffee meets and happy hours Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training Have defined your first OKR Within 3 months, you will: Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology Collaborate with sales teams to understand customer requirements and provide sales support Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams Plan and configure products to meet presentation needs Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction) Within 6 months, you will: Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors Be identified as a prime expert by our Account Executives to support them in any prospective context Share your expertise with other team members and 360Learners Within 12 months, you will: Contribute in making the Solutions Engineering department grow by identifying best practices, designing new processes and creating new contribution for the team Work alongside sales team members at every step of the sales process Help shape the Solutions Engineering team by recruiting your colleagues The Skills Set: 5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry A consultative selling background Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO Ability to lead technical workshops  (ex : SaaS integrations, Middleware, ETL, API, Web Services, …) Excellent written and verbal communication skills Fluent German and business fluent English proficiency; other languages are a plus Enthusiasm for our culture explained here: https://bit.ly/Convexity360L What We Offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits : Work From Home perks, 1 month parental leave for the second parent Balance : Flexible hours, full remote work possible anywhere in Germany 🏠. Working remotely from outside Germany is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L 🚀👩🏻‍💻🏆 Interview process: Interview with our Recruiter Discovery Meeting with our Head of Solutions Engineering Role-play with our Head of Sales Engineering and our Solutions Engineer Clarification Meeting with our Sales Enterprise Director Culture Fit Meeting with our CRO Reference Checks Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Remote (US) Why you should join our At-Bay Managed Detection and Response Security team: At-Bay is a fast-growth InsurSec company (Insurance x Cybersecurity) on a mission to bring innovative products to the market that help protect small businesses from digital risks. As an InsurSec provider, we uniquely combine insurance with mission-critical security technologies, threat intelligence, and human expertise, to bridge the critical security capability gap that exists among SMBs in the community. We believe InsurSec is an $80B market opportunity and we are excited to introduce the Security Analyst (MDR) role to the security team in order to help expand our reach and influence in the business and security community, of which we serve 35,000 customers. With At-Bay, our customers experience 5X fewer ransomware attacks. This is just the tip of the iceberg! Click here to learn more about what we're building. Security Analysts provide first-line security monitoring services to At-Bay’s Managed Detection & Response customers with specific responsibilities including: Operation and tuning of security monitoring tools including Endpoint Detection & Response (EDR), network monitoring, email security, Data Loss Prevention (DLP), Security Information and Event Management (SIEM), security automation tools, and others as needed Identification and analysis of anomalous activity in customer technology environments Triage of event data to identity potential indicators of compromise Escalation of potentially malicious activity to engage incident responders where necessary Participation in incident investigation, containment, remediation, and recovery activities where necessary Developing and maintaining customer relationships to facilitate delivery of MDR services Developing and delivering reports on identified activity to customer stakeholders as needed Key skills: Previous EDR, MDR, XDR, security monitoring, or incident response experience Strong oral and written communications skills Previous hands-on experience performing security operations including several of the following: Security monitoring using a variety of endpoint and network tools Deployment, tuning, and operation of security tools from vendors such as CrowdStrike, SentinelOne, and others Deployment, tuning, and operation of SIEM or other tools used to aggregate and analyze security-relevant data Triage and analysis of potential indicators of compromise Performing rapid response to contain and/or remediate potentially malicious activity Development and analysis of cyber threat intelligence Participation in investigations involving digital evidence Intrusion detection / cyber threat hunting Malware analysis Previous hands-on experience working in information technology operations (e.g., Network Operations Center, Security Operations Center, Incident Response Team, etc.) Minimum r equirements: Bachelor’s degree or equivalent Minimum of 2 years of experience in cybersecurity operations, incident response, or another security discipline Willingness to travel as needed to perform job functions Preferred requirements: Significant undergraduate or graduate coursework in computer science, computer engineering, information systems, or cybersecurity Preferred candidates will have a mix of cybersecurity experience including either security operations or security engineering / architecture Knowledge of cloud environments including knowledge of cloud security products and services offered by major cloud service providers (e.g., AWS, Azure, Google) One or more industry cybersecurity certifications (e.g., GCIH, Security+, CISSP, etc.) Work location: USA, nationwide #LI-CK1

Location: Cairo, Egypt Workplace: hybrid Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. About the role   In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using Node.js,. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required. About your role as “Back-end developer” Build robust and scalable software in Node js. Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members Help improve existing code quality through writing unit tests, automation and performing code reviews Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution Dive into difficult problems and successfully deliver results on schedule About your experience At least 4 years of experience in a similar role Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives Must have technical skills: Language: Node.Js. Database: Mongodb or other. Framework: Express.js & Nest j.s. Web architecture: Rest and restful APIs, micro-services Master source version control: GIT Nice to have technical skills (Strongly advised for senior profiles): Containers: Docker, kubernetes Caching, Redis server Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines Highly organized, creative and critical thinker Comfortable working in an entrepreneurial environment Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus BSc/MSc in Engineering, Computer Science or relevant field Why you should join Yassir 😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal) 💸 Attractive salary and you even get a stake in the company 🚉 Subsidized public transit pass 🤙🏽Have a lasting impact on our company's culture 🚀 Perfect timing with renowned investors to build something great 📈 Extremely steep learning curve with own responsibility and intensive guidance 💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application! Best of luck, Your Yassir TA Team

Location: Remote, US; Remote, EU; Remote, Switzerland Workplace: remote About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the role:   Aave Labs is looking for a Staff smart contract engineer to innovate and build upon the Aave protocol and GHO stablecoin. You should have a strong passion for web3 technology and a deep understanding of smart contract development. In this role, you will be responsible for designing, implementing, and deploying smart contracts on Ethereum and other EVM based networks & work closely with the Aave team to develop and maintain the protocol. How you can make an impact: Designing, implementing, and testing secure Solidity-based smart contracts and decentralised applications Participating in the development of protocol-level infrastructure and tools Collaborating with cross-functional teams to define, design, and ship new features and functionality Responding to security vulnerabilities, simulating the scenario, and evaluating a strategy and response Debugging and troubleshooting issues that arise during the development process Reviewing code written by other engineers to ensure it meets the required standards and specifications with a focus on security Staying up to date with developments in the Ethereum ecosystem and incorporating new technologies as appropriate Providing technical guidance, support, and mentoring to other engineers as needed Let’s connect if you have: You are someone who builds, innovates, and ships features with the highest standards of solidity and security You have experience working with DeFi protocols and a deep understanding of smart contracts and the EVM You research constantly and keep up with the latest hacks, tooling, and security practises Are passionate about DeFi and enjoy working in web3 and the bleeding edge of technology You have shipped production DeFi vaults end to end - share and NAV accounting, strategy allocation, deposit and redemption flows. Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.                   #LI-MG1

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. This is a general selection track for teams that focus on back-end REST API microservices engineering in Go and Python. It covers all levels of seniority. Apply here if you are already an outstanding engineer with crisp and well-articulated views on APIs, microservice design, engineering processes and DevOps. Our services need to scale to handle millions of Ubuntu clients, and collaboration across thousands of community members. They are also central to the health of critical infrastructure across the globe. As Ubuntu has been embraced by mainstream enterprise computing through the adoption of cloud and developer-centric tech strategy, the quality of these services has become more important to customers and users. While Ubuntu has been enormously successful and in many senses leads the industry, we think we can substantially improve our practices, quality and performance in the web services domain. We are growing our teams, and in doing so we aim to level up our insights on scalability, performance, resilience and  DevOps practices. Key areas of interest for us are: API design, documentation, and governance Database performance design considerations and skills Multi-region service delivery for resilience and performance Fuzzing and other proactive security analysis techniques Tracing and profiling for distributed systems insights Next-generation DevOps practices Location : we have microservices teams with open roles in every time zone. What your day will look like Write high-quality, well-designed, and robust software that works at scale Design APIs and software architecture for collegial review Write tests that validate software behaviour Build and maintain reliable, fault-tolerant applications and services Collaborate proactively with a globally distributed team Display technical leadership internally and within our external communities Debug issues and produce high-quality solutions to resolve them Contribute to technical documentation to make it the best of its kind Discuss, contribute to, and collaborate across teams at Canonical Work from home with global travel twice annually for company events What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Proficiency in Python and / or Go History of writing modern, maintainable software Experience with relational and non-relational database systems Continuous integration and continuous delivery experience Experience with systems programming or scalable web services Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Additional skills that you might also bring Experience with container tech such as LXD, Docker, and Kubernetes Understanding of build systems and toolchains Experience with cross-compilation Experience with hyperscale public clouds and / or private clouds Experience with designing, building, and running distributed systems Performance engineering and security experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide This is the general track for Engineering Director at Canonical, apply here if you are confident to run a project which spans teams and time zones, hiring and managing engineering managers and staff engineers. Canonical’s largest software products are built by multiple teams working together under a single director of engineering. Once you have passed the first round of interviews we will discuss specific software products which would be a good fit for your interests. We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering directors set the pace and the direction to help teams achieve more than they realised they could, and feel proud of the result. Even though this is a senior management position, managing managers, we expect Engineering Directors to be outstanding developers with the confidence to lead by example across the full range of activities in their teams. You need to understand what great code looks like in the language and genre of your product - whether that is a web service, or a system daemon, or a desktop application, or a distributed system. You’ll need to know how to drive testing and benchmarking to improve the clarity in your teams around quality and performance. You’ll also need to be confident to set and defend high expectations of work ethic, consistency, focus and learning. We have director level roles across a wide range of engineering domains, including: Python and Golang C / C++ / Rust Data infrastructure HTML / CSS / JavaScript / Typescript / React Flutter Distro packaging and systems SAAS and web microservices Kernel Servers Graphics, Browser and Desktop Silicon enablement and embedded devices Product Security If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team. Location: The role is remote, with positions available in all time zones. It includes a requirement for global travel for twice per year, for trips up to two weeks long. What you’ll do Lead multiple teams of engineers, ranging from graduate to senior Develop your engineering managers and maintain Canonical culture Hire staff level engineers for specific roles like performance and quality Coach, mentor, and offer career development feedback Identify and measure indicators of team health and productivity Ensure rounded delivery including community participation and docs Implement disciplined engineering processes and defend them Set and measure progress against benchmark goals for speed and efficiency Represent your product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Be an active part of the leadership team, collaborating with other leaders Collaborate with leads for related or dependent products What we’re looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Extensive management experience and confidence to set high expectations Outstanding Linux based software engineering track record Drive and a track record of going above-and-beyond expectations Excellent verbal and written communication skills in English Public speaking and presentation skills A love of developing and growing people and a track record of it Experience in leading, coaching and mentoring software developers Organised and able to ensure your team delivers timely, high quality results Well-organised, self-starting and able to deliver to schedule Professional manner interacting with colleagues, partners, and community You have advanced expertise in your own domain You are knowledgeable and passionate about software development You have solid experience working in an agile development environment You have a demonstrated drive for continual learning Builds trust, relationships and confidence Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Additional skills we value Experience in a developer advocacy or community role Open source community engagement and leadership Ops and system administration experience Performance engineering and security experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Golang engineers of all levels of seniority, for all relevant teams at Canonical. Apply here if you are an exceptional software engineer who prefers to work in Go. After the first round of interviews we’ll find the best fit product team at Canonical for you to progress your application based on your personal interests. Canonical prefers Golang for software where performance and security are primary considerations. We also have substantial projects in Python, C, C++ and are starting to invest in Rust. For front-end development we prefer React and Flutter. Golang is an essential language for our engineering teams, who build the systems that deliver Ubuntu to the world. From our software distribution systems, to those which build and test every possible kind of open source on every architecture, from our systems management tools to our distributed systems operations R&D, we count on Golang for its tasteful concurrency and developer ecosystem. Juju, Livepatch, LXD, MAAS, Microk8s, Snapd, Ubuntu Core, Ubuntu Pro, and many more Canonical offerings include Golang components. We also want to ensure that Ubuntu is the very best platform for Golang development, offering easy access to the widest range of tooling and capabilities that support cutting edge open source and enterprise development. Join us in our mission to deliver innovative open-source solutions to individuals and enterprises around the world. We expect the highest engineering standards and strong motivation to get things done well in a fully remote and distributed environment. These roles require extensive personal experience with Linux - the more different versions of Linux the better! Location : we have open roles for Golang engineers in every time zone The role entails Design and implement well-tested and documented software in Go Debug and fix issues encountered by your users Participate in our engineering process through code and architectural reviews Collaborate with community and colleagues on technical specifications Seek improvements to engineering and operations practices In some cases, deploy and operate services developed by the team Contribute to the success of your product through technical advocacy What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Well-organized, self-starting and able to deliver to schedule Professional manner interacting with colleagues, partners, and community Experience designing and writing high-quality Golang software on Linux Experience with and passion for Linux at the system level For more senior roles, experience building, deploying, and operating distributed systems and APIs Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Nice-to-have skills Experience developing for Ubuntu Linux Experience with Juju, LXD, Microk8s, Snapd, Ubuntu Core, Ubuntu Pro Performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Erbil, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for a reliable Finance Support Officer to support in implementing the needed control over our commercial & Operation activities' and how it will affect our financials . In this role, you will give all the needed support to the commercial & operation team. Responsibilities: Handle calls, emails and WhatsApp chat related to the stores. Provide support services for the commercial team. Compile financial data from internal portals i.e. statement of accounts, credit note, debit note. Front-line Support for Accounts, fixing/resolving/responding to Cases as knowledge & experience allows Raising cases to Account Managers and Finance department Maintenance of Account reports & company dashboards Extracting data from internal tools and systems in order to convert them into structured reports Making sure all activities are being properly documented Provide assistance for merchants account statuses and other relevant problems Qualifications: Bachelor's or master's degree in management, accounting or relevant field Basic knowledge in finance Excellent knowledge in MS Office Excellent communication and interpersonal skills Detail-oriented Problem solving skills and analytical skills Solid experience with CRM software and MS Office (particularly MS Excel) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details Excellent listening, negotiation and presentation skills Strong verbal and written communication skills Extensive, accurate product knowledge Fluent in English , Arabic and Kurdish

Location: Yerevan, Armenia Description Persian Speaking Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Responsibilities Communicate with players from different countries around the world· Answering customers questions in real-time via live chat Enjoy the experience of presenting our games to the players Ensure games are dealt according to the procedure, as per training Requirements Persian language Enjoy working as part of a close & friendly team Willingness to discover the gaming industry, such as rules of the games Ability to work with the cameras in the studio Proficient in English and willing to further improve via in-house training Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3 months probation period One-shot bonuses in case of childbirth, marriage Free of charge, coffee/tea, ice cream 3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment) Team building English lessons (after 3 months probation) Free of charge professional books Free subscriptions (Udemy, Pluralsight) Referral a Friend Program with financial reward Professional Make-up Training Taxi Service for evening and night shifts No previous employment experience required Shifts 1st day 08:00-16:00 2nd day 16:00-24:00 3rd day 24:00-08:00 After these 3 working days, employees have 2 days off and return to work with the same shifts.

Location: Home based - Worldwide Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable and growing. We are hiring a Web/UI Engineer to develop a data-rich and reliable user experience. These frontends are constructed using JS, CSS, React, and Flutter, and serve as Canonical’s enterprise products that act as the company's face to our users. In order to create consistency across our products and sites, we have a central team that builds an open-source React toolkit and presentation layer, the Vanilla Framework . We are excited to develop this further and see if we can help more open-source projects build performant and accessible interfaces that respond well to diverse layouts. We use REST APIs for communication, and we consider API design an important part of the process. Flutter is a new front-end technology that has the potential to unify our desktop and web development. We are growing the team's exposure to Flutter and have roles on both web and Ubuntu engineering for this specialism. We hire developers with outstanding academic results and a passion for open-source software, innovation, and cutting-edge web technologies. In these roles, you will have the opportunity to make significant contributions through high-quality, front-end and back-end code while exhibiting technical leadership, exceptional design, and intuitive user experience. Additionally, we encourage colleagues to engage with the broader open-source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and ensure seamless software operations at scale. Location : This is a Globally remote role. The role entails Design and implement well-tested and documented software in Web technologies or Flutter. Debug and fix issues encountered by your users Participate in our engineering process through code and architectural reviews Collaborate with community and colleagues on technical specifications Contribute to technical documentation to make it the best of its kind Seek improvements to engineering and operations practices Deploy and operate services developed by the team Contribute to the success of your product through technical advocacy What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above and beyond expectations Well-organised, self-starting and able to deliver to schedule Professional manner in interacting with colleagues, partners, and community Experience designing and writing high-quality Web technologies Experience with and passion for Typescript, React or Flutter An eye for accessibility and performance Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events for up to two weeks each Nice-to-have skills Experience with container tech such as LXD, Docker and Kubernetes Attention to detail concerning user-centric UI development REST API design, development and governance Performance engineering and security experience What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long-haul company events For the entry level position in this advert, our compensation for US based candidates, lies between 48,000 USD to 70,000 USD. Our Early stage interview process will establish your level. If you are considered for a different level position than what is posted here, we will provide a wage scale or salary range specific to that level position. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal-opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. This is a general track role, hiring for every team at Canonical who works in Python, across all levels of seniority. Apply here if you believe you are already an outstanding Python engineer. Canonical works across the entire open source spectrum. Canonical Ubuntu is well-known as a developer favourite and enterprise-friendly Linux. Our web services and system utilities are often written in Python, which we choose where collaboration with other teams, ecosystems and communities is more important than raw performance. We hire Python Developers with a passion for open-source software, innovation, and cutting-edge technologies. We also look for colleagues who understand that a great product is more than code – it is ready for the unexpected, it is well documented, it is comprehensively tested, it is tastefully presented in its CLI or GUI. At Canonical, you will have the opportunity to make significant contributions through high-quality, idiomatic Python code. Your team will own a product that may comprise several codebases. These may be intended to run on servers, or on Kubernetes, or on the desktop, or as web services for Ubuntu clients. They may be utilities or frameworks or tools, or part of our production process. Additionally, this role will give you the opportunity to engage with the broader open-source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and ensure seamless software operations at scale. Location: we have remote Python engineering roles in every time zone. What your day will look like Write high-quality, well-designed and well-tested Python software Collaborate proactively with a globally distributed team Display technical leadership at Canonical and in our communities Debug issues and produce high-quality code to fix them Contribute to technical documentation with the aim to make it the best of its kind Work from home with global travel twice a year for company events What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Well-organised, self-starting and able to deliver to schedule Professional manner interacting with colleagues, partners, and community Experience writing thoroughly designed, modern, maintainable Python Conscientiousness and detail orientation, with a focus on performance Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Additional skills that you might also bring Experience with container technologies such as LXD, Docker and Kubernetes Understanding of build systems and toolchains, including for cross-compilation Additional languages, particularly Golang or Rust, C or C++ Deep quality and test engineering Web or Flutter front-end experience REST and gRPC API experience SQL and NoSQL data store expertise Experience with public clouds or OpenStack Experience with Debian/Ubuntu packaging Experience with systems programming or scalable web services Performance engineering and security experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: São Paulo, Brazil Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: Tegucigalpa, Honduras Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: San José, Costa Rica Uptalent.io is looking for a Remote Landscape Designer to join our team of talented professionals. At Uptalent, we provide top tier talent from Latam to the most exciting companies in the world. As a Remote Landscape Designer, you will have the opportunity to work with innovative companies and bring unique outdoor spaces to life. Responsibilities Collaborate with clients to develop landscape design plans that meet their needs and vision Prepare design drawings using Computer-Aided Design (CAD) software Ensure all designs are compliant with local zoning and building codes Research and select appropriate plants, trees, and materials for each project Create project budgets and timelines and manage projects within those parameters Supervise and inspect construction work to guarantee adherence to the design plan and quality standards Provide excellent customer service to maintain client satisfaction and follow up with clients after project completion Requirements Landscape Design and/or Urban Design Background Proficient in using different design software to create mood boards, conceptual design presentations, marketing renderings, & marketing presentations. Passion for biology, biodiversity, and permaculture Highly imaginative in presenting conceptual designs visually Fluent in English and good communication skills Previous experience working for companies in the US is welcome Understanding of Horticulture depending on different climate areas Benefits Work From Home or anywhere. Highly Competitive Compensation. Work for the most exciting companies in the US. Flexible Schedule. Healthy Work-Life Balance

Location: Office Based - Taipei, Taiwan Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Project Manager - Ubuntu Embedded Systems at Canonical As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers. You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams. Location: This role will be office based in Taipei, Taiwan The role entails Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met Successfully delivering engineering professional services for assigned projects Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers Assisting in the development of project statements of work Drafting and maintaining project-specific schedules/project plans Obtaining client agreement to the project schedule and agreed-upon work items Ensuring projects are delivered within the time/resources/scope expectations Managing project risk mitigation and plans Driving technical issues to reach desired delivery outcomes Maintaining daily and weekly communication with the client and all internal stakeholders Managing delivery schedule of critical third-party deliverables for the project Keeping management informed of the status of assigned projects Identify custom engineering requests that are not part of an existing business contract Advocating for the appropriate technologies from Canonical's product portfolio to customers Supporting different time zones and work non-traditional hours as required to support the assigned projects What we are looking for in you Solid project management experience in delivering engineering services to customers managing software development teams and field engineers Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas Educational degree preferably in Science, Technology, Engineering, or Math Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture Excellent communications skills, both verbal and written, in English Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments PMP/PMI or PRINCE2 Practitioner Certification preferred Ability to work non-standard work hours in support of a worldwide sales and project team Willingness to travel up to 4 times a year for internal events What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Medellín, Colombia We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Buenos Aires, Argentina We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth. Responsibilities: As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles. Your responsibilities will include: Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals. Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms. Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources. Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams. Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services. Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties. Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions. Requirements Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred. Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction. Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively. Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns. Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities. Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup. Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary. 2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience. Important to have: Native English Great Communication Skills Enjoys talking with people; Comfortable doing videoconference with clients Motivated Self-starter Ability to work unsupervised Ability to multi-task Shows Initiative, Proactive Benefits Work for the most exciting companies in the world. Flexible schedules. Work from anywhere. Highly competitive compensation.