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Location: New York, NY Spanish Speaking RBT / Behavior Technician (BT) – Tri-State Area Pay : $25.00–$28.00/hour Location : New York, New Jersey & Connecticut Schedule : Flexible | Part-Time & Full-Time Opportunities Available Join a Team That Makes a Real Difference! At LBAPS , we are passionate about providing high-quality, compassionate ABA services to children and families across the Tri-State area. We are currently hiring motivated, caring, and energetic Spanish Speaking Registered Behavior Technicians (RBTs) and Behavior Technicians (BTs) to join our growing team. No RBT certification yet? No problem — we provide RBT training and reimbursement for certification costs! What You’ll Do: Provide 1:1 ABA therapy services to children with autism and developmental needs Implement individualized treatment plans designed by BCBAs Support communication, social, behavioral, and daily living skill development Collect session data and collaborate with the clinical team Build positive and supportive relationships with families and clients What We’re Looking For: Spanish speaking required High school diploma required Experience working with children preferred, but not required Passionate, reliable, and eager to learn Strong communication and interpersonal skills Ability to travel within assigned areas What We Offer: Competitive pay: $25–$28/hour Flexible scheduling Paid training opportunities RBT training and certification reimbursement Ongoing supervision and support from experienced BCBAs Opportunities for growth and advancement Supportive and team-oriented environment If you’re looking for a rewarding opportunity where you can truly make an impact, we’d love to hear from you!

Location: New York, NY, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHAT MAKES US DIFFERENT We operate with a founder-like mindset: we move fast, take ownership, and hold ourselves to a high bar. We are genuinely customer-obsessed, and we bring that same curiosity and care to how we work with each other. If you want to work somewhere that challenges you, trusts you, and gives you the opportunity to do work that actually moves the needle, Box is that place. WHY BOX NEEDS YOU Every enterprise is sitting on a goldmine they can't access. Millions of documents, contracts, presentations, images, and emails, the institutional knowledge that defines how a company operates, are locked in legacy systems, invisible to the AI models and agents that could transform how work gets done. Box is the platform that changes that.Box has seen a major evolution since pioneering cloud storage solutions. Today, we are building the secure, intelligent content layer that connects enterprise knowledge to AI powering any model, any agent, and any workflow, while maintaining the governance, compliance, and control that the world's largest organizations demand. AI is only as powerful as the information it can securely access, and that is exactly what Box provides.The enterprises that win the AI era will be the ones that can securely connect their models to the right knowledge, at the right time, with the right controls. Box is that foundation, and we've been building toward this moment for over 20 years. We are seeking high-caliber sales professionals to drive new customer acquisition and expand relationships across our largest enterprise accounts As an Enterprise Account Executive, you’ll be bringing in new logos as well as growing and expanding existing customers within our largest accounts. You won't be selling a point solution, you'll be helping all lines of business rethink the role of their most valuable asset, their content. WHAT YOU'LL DO Own a portfolio of strategic enterprise accounts (2k-10k employees) and lead complex, multi-stakeholder sales cycles that drive measurable business transformation, not just transactions. Exercise judgment in selecting methodologies, techniques and evaluation criteria throughout the sales process Partner with CIOs, CTOs, CISOs, and senior business leaders to identify where Box can unlock real, measurable value and change how an organization operates. Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition Collaborate with internal teams across Solutions Engineering, Customer Success, Product, Marketing, Partners, and Executive Leadership to deliver outcomes that customers remember. Build, qualify, and advance pipeline by proactively creating urgency and driving opportunities forward through outbound prospecting and a hunter mindset. Serve as the voice of the customer by bringing market intelligence and customer feedback back to Product and GTM teams to shape how Box evolves. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 5+ years of enterprise field sales experience with a consistent track record of exceeding goals in complex, multi-stakeholder environments selling SaaS, cloud, data, cybersecurity, or AI solutions. Energized by C-suite engagement and know how to earn and maintain trust at the executive level across IT, security, legal, finance, and business leadership. Proven ability to translate complex platform capabilities into clear business value, communicating emerging technology effectively to diverse audiences, from technical practitioners to senior leadership. Proactive pipeline builder who identifies and develops opportunities through strategic prospecting, creative sourcing, and disciplined follow-through. Display curiosity about AI, eager to learn, and passionate about helping organizations navigate major technological advancements. Thrive in a culture of respectful candor: you communicate openly, welcome feedback, and believe that transparent, constructive dialogue strengthens team collaboration and decision-making. WHO YOU ARE 7+ years of work experience in sales with a track record of success, working with Financial Services institutions specifically across Retail Banking, Capital Markets, and Wealth & Asset Management institutions Understanding of how Financial Service institutions operate and ability to get multi-threaded across these institutions Demonstrated adaptability in learning about new technology and products Have clear examples of closing complex deals and your sales process Effectively uses a repeatable method for uncovering greenfield opportunities and building out a new territory Experience in building professional relationships with a diverse range of stakeholders, including senior executives Prior success in ECM, Cloud, or SaaS sales We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. This is a field sales position with travel requirements up to 50%. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . #LI-HYBRID Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $268,500 — $346,000 USD

Location: Lisbon, Portugal About the Role We are seeking a mid‑level Scrum Master to support Agile delivery across technology teams focused on data, automation, and AI‑enabled solutions. This role partners closely with Product Owners, Engineering teams, and business stakeholders to ensure consistent sprint execution, delivery transparency, and risk management. The ideal candidate has hands‑on Scrum experience, strong facilitation skills, and the ability to operate effectively in a fast‑paced, regulated environment with globally distributed teams. Key Responsibilities Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives Support Agile teams in delivering committed sprint objectives with predictability and quality Identify, track, and help remove delivery impediments and risks Partner with Product Owners to ensure backlog readiness, prioritization, and clear acceptance criteria Manage dependencies across engineering, data, automation, and business teams Track and report Agile delivery metrics (velocity, burndown, throughput) Provide clear delivery status updates and escalate risks as needed Promote Agile best practices and continuous improvement across teams Required Qualifications 3–6 years of experience as a Scrum Master, Agile Project Manager, or similar role Experience supporting technology delivery teams (software, data, automation, or AI) Strong understanding of Scrum and Agile delivery frameworks Experience with Agile tooling such as Jira, Confluence, Azure DevOps, or similar Strong communication, facilitation, and organizational skills Preferred Qualifications Scrum Master certification (CSM, PSM I/II, or equivalent) Experience working in financial services or other regulated environments Experience supporting globally distributed or offshore teams Exposure to automation platforms (e.g., UiPath) or AI‑related initiatives Key Competencies Delivery‑focused mindset with strong attention to detail Ability to manage competing priorities and cross‑team dependencies Comfortable operating in structured, regulated environments Collaborative, proactive problem solver We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). Benefits iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: Manila, Philippines Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Software Solutions Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. As a Software Solutions Engineer, you play an important role in the Innovation team, helping to scout, validate and fast-track new ideas that can shape the next generation of the BankWorks platform. The role is ideal for a curious, hands-on and solution-oriented personality who enjoys experimenting with new technologies, building prototypes and working closely with technical, product and operational teams. Responsibilities: ● Analyse technology trends in payments/fin-tech industry and adjacent sectors, maintaining up-to-date knowledge of technological developments. ● Convert rough concepts into PoC/MVP implementations, adhering to deadlines. ● Participate in and seek to continuously improve the software life cycle phases, focusing on designing, coding, documenting, testing and support ● Produce concise design notes, demo scripts, and handover documentation for smooth transition to other teams ● Collaborate effectively in cross-functional teams through pairing, brainstorming sessions, and knowledge sharing to meet defined objectives ● Contribute to and maintain the team's internal knowledge-base ● Ensure a high quality/standard of work and service throughout ● Communicate effectively and professionally with internal and external customers ● Perform other duties which may be assigned from time to time ● May be required to work extended hours to meet deadlines and/or be on-call ● Follow all company policies and procedures ● Diploma or Bachelor’s degree in ICT or related professional qualifications ● Solid understanding of the software development life cycle and agile/lean methodologies ● A strong sense of curiosity and willingness to learn new technologies ● Comfortable working in ambiguous, iterative, and exploratory settings ● Strong analytical reasoning, organizational and time-management skills with ability to prioritize tasks and meet deadlines under pressure. ● Be proficient in software development, with ability to use more than one of the following development languages: -Front-end: Java, Javascript, SQL -Back-end: Java, PL/SQL -Real-time: C/C++, PL/SQL, Lua ● Have good knowledge of the following relational database management systems -Oracle, PostgreSQL, MySQL ● Bonus points for experience or exposure to: o Modern software architecture patterns (microservices, RESTful services) o High-volume data streaming technologies (Kafka, RabbitMQ) o Scripting languages (e.g., Ruby, Python, Bash) o DevOps tools (e.g., Git, Jenkins) o Containerisation and cloud environments (Docker, Kubernetes) ● Able to work effectively in a collaborative team environment ● Meticulous, methodical and accurate in the completion of tasks ● Strong communication and writing skills in English ● Willing to work extended hours and be on-call when required ● Experience in writing software for the financial and/or payment industry is preferred

Задачи: — Поддержка и улучшение облачной инфраструктуры AWS, включая VPC, EC2, EKS, IAM, Route 53 и S3. — Управление платформами на базе Kubernetes. — Проектирование, внедрение и поддержка инфраструктуры как кода (IaC) с использованием Terraform и Ansible. — Поддержка развертывания сервисов и стандартизации платформы с помощью Helm. — Создание, поддержка и улучшение конвейеров CI/CD с использованием GitLab CI и Argo CD; администрирование локальных установок GitLab. — Поддержка и улучшение мониторинга и наблюдаемости платформы (VictoriaMetrics, VictoriaLogs, Grafana). — Администрирование и поддержка HashiCorp Vault. — Устранение неполадок и поддержка сред на базе Linux, работающих на EC2 и Kubernetes. — Оказание базовой оперативной поддержки для PostgreSQL, MS SQL, Airflow и рабочих нагрузок баз данных, работающих как в AWS RDS, так и в Kubernetes. — Участие во внедрении средств контроля безопасности инфраструктуры и платформы (шифрование, сегментация сети, безопасная связь между сервисами и т. д.). — Разработка внутренних инструментов и решений для автоматизации. — Расследование инцидентов, выявление первопричин и внедрение превентивных мер. Требования: — Опыт работы с Kubernetes, AWS, Terraform. — Знание английского языка на уровне от B2. Условия: — Релокация в Индию, город Гургаон. — Полный релокационный пакет. — Возможность поработать в других странах через год. — Работа в русскоязычной команде. Обзор проектов: — Система принятия решений для риск-менеджеров и разработчиков стратегий по борьбе с мошенничеством, использующая Kogito, Kotlin и Kubernetes. — Платформа автоматизации маркетинга с микросервисами на Python и FastAPI. — Data Lakehouse с Apache Airflow, Apache Spark, MS SQL и технологиями для борьбы с мошенничеством и обеспечения информационной безопасности.

Location: Nicosia, Cyprus Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a career-oriented individual to join our Corporate Accounting Department for the position of Tax Advisor . Key Resposibilities: Analyse financial and operational data to identify tax risks, optimization opportunities, and strategic initiatives across all jurisdictions. Oversee and coordinate tax audits, liaising with authorities, external auditors, and consultants to ensure smooth and compliant processes. Guide and participate in tax provisioning, reporting, and preparation of financial statements, ensuring accuracy and compliance. Monitor changes in local and international tax legislation and assess their impact on the organization, providing actionable guidance to leadership. Evaluate existing tax policies and procedures, recommending improvements to enhance efficiency, compliance, and alignment with business objectives. Preparation and review of complex corporate, indirect, and, where applicable, individual or trust tax returns across offices. Develop and implement tax processes, workflows, and efficiency initiatives across all company offices to create a scalable function. Serve as the primary tax advisor to senior management and the Board of Directors, performing any additional tax-related duties or projects as required. Bachelor’s degree in Accounting or Finance. ACCA Qualification is preferred. Fluency in English and Greek is a must. Minimum of 3 years of experience in accounting and tax. Experience with tax compliance, including filing tax returns and responding to tax audits. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in accounting software, Microsoft Excel and MS Office and computer literate. Understanding of IFRS accounting standards and familiarity with software programs “Cycom” and “Caseware” will be considered an advantage. What we offer: Working in a positive environment with people from different backgrounds and nationalities Mobility & Secondment opportunities within our 24 offices in South-East Europe, the Middle East and the Baltics Provident Fund Work from Home 1 day per week Increasing number of annual leave days based on experience at the company Friday afternoons off 3 weeks paternity leave Dog friendly workplace Potential development & growth opportunities through seminars, workshops and events

Location: IN - Jaipur This role supports the ongoing delivery of agentic AI–enabled automation across document-heavy and operational workflows. The intent is to move critical automation work off a high-cost contractor and into a lower-cost, full-time role without losing execution capability or momentum. The focus is on building and supporting automation.  This is hands-on delivery work that is well understood, repeatable, and already embedded in core operational processes. Responsibilities: Assist in building and enhancing agentic AI workflows that automate multi-step processes such as document intake, data extraction, validation, enrichment, and downstream routing. Support integration of AI / ML and LLM-based models for document classification, entity extraction, and metadata generation, and connect those outputs into end-to-end automated workflows. Build and maintain automation workflows and system integrations across document platforms, workflow engines, and operational systems. Assist with API integrations and data movement, ensuring secure, reliable flow between platforms with appropriate controls and auditability. Support production automation by monitoring workflows, troubleshooting failures, addressing defects, and improving reliability through logging, retries, and validation checks. Work closely with Product, Engineering, and Operations to translate known business requirements into implemented automation and to support ongoing enhancements. Contribute to documentation and standards so workflows are maintainable and not dependent on contractor knowledge. Qualifications: 6+ years of experience in data science, machine learning or AI-related roles, with 3+ years leading cross-functional initiatives at scale Experience operationalizing AI/ML or advanced analytics solutions in production, ideally within financial services, fintech, or data-driven platforms Strong understanding of LLMs, data science, AI/ML, and modern AI architectures, including model evaluation, context engineering, and agentic workflow automation Experience designing and implementing agentic AI workflows, including multi-step AI agents that automate complex processes and integrate with enterprise systems, data, and APIs Experience building or supporting production automation, ideally in document-heavy or regulated environments. Hands-on exposure to AI-driven data extraction, document processing, or NLP-based workflows. Familiarity with workflow orchestration, rules-based automation, and system integrations. Comfortable working within established patterns and under technical direction. Execution-oriented, able to support existing platforms and improve them incrementally. We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: London, United Kingdom Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job Be part of our Finance team: The Operations Associate/Senior associate will support the day-to-day operations of a multi-asset investment and treasury platform , with responsibilities spanning trade operations, reconciliations, digital asset workflows, and process automation. The role requires a highly detail-oriented individual with strong technical capability and experience operating in fast-paced financial markets environments. Responsibilities ●        Manage trade confirmations, settlements, and lifecycle events across multiple asset classes. ●        Oversee wallet, custodian, and digital asset operational processes. ●        Perform daily booking and reconciliation of securities positions, cash balances, and P&L across internal systems. ●        Investigate and resolve trade breaks, settlement issues, and operational discrepancies with counterparties and custodians. ●        Support operational controls relating to treasury, trading, and digital asset activities. ●        Assist with audit requests, confirmations, and supporting documentation. ●        Prepare daily, weekly, and monthly operational reporting. ●        Build, enhance, and maintain operational workflows, internal tooling, and automation processes. ●        Identify opportunities for process optimisation and operational scalability. ●        Create and maintain technical documentation, procedures, and user guides. ●        Ensure adherence to internal controls, policies, and applicable regulatory requirements. Preferred qualifications/Requirements: ●        Bachelor's degree in Finance, Accounting, or related field. ●        5+ years of operations experience preferably at a credit hedge fund or an asset management company ●        experience in digital assets or blockchain ecosystem(good to have but not mandatory) ●        Proficiency in Enfusion portfolio management system (not mandatory) ● Proficiency in Excel +  VBA / Python ●        Exceptional analytical and problem-solving abilities. ●        Excellent attention to detail and communication skills. ●        Strong understanding of trade lifecycles and settlement processes. ● Working hours: (New York hours): Between 14H00-10H00 UK time( mandatory) Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Poland; United States; Canada; Germany; Berlin, Germany; Poznań, Poland; Lithuania Workplace: remote As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   OVERVIEW   We are looking for translators with experience in translating patents from English into Polish with immediate availability for our patent translation projects.   The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Mechanics.   Project Details:   Job Title: English into Polish Patent Translator/LQA Reviewer Location: Remote Content Type: "Chemistry","Computer Science","Electricity"  Expected Weighted Volume Per Week: 1,000-2,000 words CAT Tool: JIRA, XTM Employment Type: Freelance Main Duties Translate patent-related content from English into Polish, with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client; Follow instructions, for example Translation process, CAT tool usage, etc. Communicate effectively and response promptly in English. Requirements Minimum two years' experience translating and reviewing content in the patent field of "Chemistry","Computer Science","Electricity" ; Native fluency in target language; Degree in linguistics, translation or equivalent experience. When you join Welocalize, you have the opportunity to bring your career to the next level: ... receive steady volume of work and long-term partnership {where this applies}  ... professional development: work on exciting projects that will empower you keep learning and growing ... work with multicultural, international team with a great variety of documents and content types   ... 24-hour 6-day a week support from our Community team.   If this opportunity sounds appealing to you, apply below.

Location: Guatemala You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges: -Best Relationship- Winter 2024 -Leader Americas Winter 2024 -Best Results - Winter 2024 -Best Usability - Winter 2024 About the Role We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients. DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design. Roles and Responsibilities: Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them. Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems. Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling. Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production. Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements. AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer. Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning. Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards. Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery. Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s. Skills and Qualifications: Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience. 3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role. Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero). Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling. Proficiency with SQL and comfort working with APIs and tools like Postman. Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders. Strong problem-solving, teamwork, and collaboration abilities. Fluency in English. Nice to Have: Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.). Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows. Experience with BI/analytics tools (Power BI, Tableau). Scripting or automation experience (e.g., Python). Additional languages beyond English. Certifications in data analytics, AI/ML, or relevant CRM/ERP Work Shift: U.S. Shift (8:00 AM CST to 5:00 PM CST) Location: Guatemala (Remote) For more information about DBSync, visit https://www.mydbsync.com Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: United States About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Ukraine About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: United Kingdom About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Poland About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Netherlands About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.