Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth.
Key Responsibilities
Strategic Vision and Execution:
Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
Unifying Leadership:
Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
Performance-Driven Management:
Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
Business Partnership:
Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
Mentorship:
Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
Financial Acumen:
Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.
Skills, Knowledge & Expertise
Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
Proven track record managing large, geographically distributed remote teams
Broad operational scope covering both physical facilities and remote team support
Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
Excellent communication and presentation skills, including with executive leadership
Experience mentoring managers and building teams from the ground up
Fluent English; [other languages, if relevant]
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: onsite
We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues.
Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected.
Key Responsibilities
Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs.
Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues.
Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests.
Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards.
Coordinate with local suppliers and service providers to ensure timely delivery of goods and services.
Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions.
Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures.
Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses.
Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments.
Create, organize, update, and archive physical and digital documentation in accordance with internal standards.
Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists.
Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents.
Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates.
Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization.
Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation.
Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary.
Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency.
Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support.
Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams.
Manage snack inventory and replenishment, ensuring availability and appropriate distribution.
Respond to employee requests related to office facilities, equipment, access, and general operational needs.
Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency.
Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives.
Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events.
Support travel and logistics for key operational projects when required.
Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks.
Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations.
Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks.
Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders.
Skills, Knowledge & Expertise
Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders.
Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines.
High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports.
Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace.
Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage.
Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams.
A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements.
A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities.
Ability to handle equipment , company assets and office materials when required.
Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market.
This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month.
Key Responsibilities
Grow your partner portfolio
Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive
Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities
Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early
Manage the commercial relationship
Manage each partner’s incentive programme, making sure rewards follow real performance
Handle contract renewals and negotiate terms when a partnership needs to change
Work with our commercial team on non-standard deals and keep all agreements up to date
Keep operations running smoothly
Partner with our driver operations team to get new drivers onboarded and active fast
Help partners get the most out of our fleet management tools, so they can run their business more independently
Be the go-to person when issues come up
Bring the market to us
Keep a close eye on competitors and what they offer
Share what you learn from the field to help shape our partnership strategy
Skills, Knowledge & Expertise
Required
3+ years in key account management in B2B, mobility, logistics or marketplaces
Track record of growing large accounts in person, with joint business plans and reviews
Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards
Fluent in the local language and good in English
Preferred
Experience with fleet operators, taxi parks, car rental or automotive dealers
Existing network among local fleet owners
Exposure to ride-hailing or other two-sided marketplaces
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are hiring a
Senior Media Manager
to lead regional media strategy and execution across Southern and Central Africa, aligning media investments with business objectives and growth targets. The role will own multi-market media budgets, optimize channel performance, and drive measurable business impact across brand and performance campaigns. You will lead agency partnerships, oversee cross-market media governance, and mentor media specialists to ensure strong execution and consistent regional standards. You will also drive media innovation, advanced measurement, and campaign optimization to maximize ROI and commercial outcomes.
Key Responsibilities
Strategic Leadership & Fiscal Ownership
End-to-End Strategic Vision:
Formulate and execute the overarching annual media strategy and vision for Southern and Central Africa, aligning media investments directly with regional P&L and long-term business goals.
Annual Budgetary Management:
Autonomously manage, allocate, and optimize the multi-market media budget, driving financial efficiency, forecasting accuracy, and commercial ROI across all channels.
Senior Stakeholder Management:
Serve as the primary media authority and trusted advisor to regional executive leadership, translating complex media dynamics into executive business insights.
Cross-Regional Governance & Team Mentorship
Sub-Saharan Governance:
Lead and govern media strategy across Southern Africa while providing strategic direction, quality assurance, and functional oversight for Central Africa markets.
Remote Functional Leadership:
Provide strong professional mentorship, coaching, and day-to-day strategic guidance to the Central Africa Media Specialist (based remotely), building technical capability and ensuring unified regional standards.
Channel Mix, Innovation & Ecosystem Growth
Omnichannel Growth Strategy:
Architect comprehensive upper-, mid-, and lower-funnel cross-channel strategies (online, offline, performance, and brand) tailored to distinct market maturity levels across Sub-Saharan Africa.
Innovation & Advanced Formats:
Drive regional innovation roadmaps by piloting emerging media channels, advanced measurement tools, and integrated influencer frameworks.
Agency Governance & Commercial Procurement
Agency & Partner Management:
Lead high-level agency relationships, performance evaluations, fee negotiations, and commercial terms across regional agency partners, platforms, and major media owners.
Measurement, Analytics & Business Impact
Business-Centric Analytics:
Establish advanced measurement frameworks to evaluate media performance against hard business outcomes (sales growth, market share, CAC), turning complex analytics into decisive strategic actions.
Full Campaign Lifecycle Autonomy:
End-to-end ownership of major regional tentpole campaigns, from initial brief framing and media strategy through execution, continuous optimization, and executive post-campaign debriefs.
Skills, Knowledge & Expertise
Regional media strategy and multi-market budget management
Strong expertise in brand, performance, and omnichannel marketing
Media planning, campaign optimization, and ROI measurement
Agency management, commercial negotiations, and partner relations
Data-driven decision-making, analytics, and business performance measurement
Cross-functional leadership, stakeholder management, and team mentorship
Media innovation, emerging channels, and influencer marketing
Strong understanding of Southern and Central African media landscapes
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
As our
Regional Operations Supervisor – Vehicle Branding
, you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road.
Key Responsibilities
Regional Campaign Execution:
Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries.
Vendor & Fleet Management:
Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control.
Performance & KPI Tracking:
Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city.
Driver Acquisition & Call Center:
Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding.
Incentives & Payouts:
Structure, verify, and coordinate monthly driver branding incentives and payment distributions.
Budget & Financial Governance:
Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures.
Cross-Functional Alignment:
Work closely with Legal, Procurement, and Finance on contracts, addendums, vendor onboarding, and payment processing.
Reporting & Dashboards:
Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI.
Expansion & Launches:
Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM.
Skills, Knowledge & Expertise
Experience:
3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage
Geographic Scope:
Proven track record working with or managing vendors and teams across LATAM markets.
Financial & Analytical Skills:
Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets.
Vendor Control:
Strong background in contract management, agency coordination, and physical production/wrap execution.
Languages:
Native/Fluent Spanish & Advanced English
Soft Skills:
Outstanding communication, cross-functional project management, problem-solving, and leadership abilities.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Panama
Workplace: hybrid
As a
Cluster Representative,
you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships.
Key Responsibilities
Regional Strategy & Growth Execution:
Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget.
Performance & Business Analytics:
Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans.
Marketplace & Supply Optimization:
Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities.
Public Affairs & Regulatory Risk Management:
Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context.
Local Partnerships & Business Development:
Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks.
Competitive Intelligence:
Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations.
Skills, Knowledge & Expertise
Proven Experience:
3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios.
Analytical Mindset:
Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions.
Cross-Functional Leadership:
A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations.
Stakeholder & Regulatory Savvy:
Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions.
Execution & Agility:
Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Abu Dhabi, United Arab Emirates
Workplace: hybrid
Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation.
We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end.
Key Responsibilities
Own the AV data workstream end to end.
Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets
Build the team from zero.
Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth
Management
: Manage ML engineers' charter across the cluster
Set technical direction across disciplines.
Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence
Partner with leaders across the organization.
Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery
Own external partnerships.
Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data
Balance research and delivery.
Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule
Skills, Knowledge and Expertise
10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one
Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls
Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines
Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints
Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level
Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale
Bachelor's degree in Computer Science, Engineering, or a related field
Nice to have:
AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development
Advanced degree (MS or PhD) in ML, robotics, or computer vision
Experience operating in emerging markets, and comfort building where the playbook does not exist yet
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Social Media Specialist
to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch.
Key Responsibilities
1. Content Strategy & Editorial Execution
Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube.
Translate complex information about academic programs, pedagogy, and university life into engaging social formats.
Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines.
2. Social Media Management
Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns).
Build funnels, UGC campaigns, and news hooks.
Produce template-level visual content in Figma.
3. Creative Production Coordination
Act as creative producer for outsourced video content.
Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals.
Maintain the media bank (photos, videos, assets).
4. PR Coordination
Coordinate collaborative posts, influencer partnerships, and media activities.
Liaise with the inDrive PR team on joint tasks.
Define briefs and quality-control external outputs for tone and messaging consistency.
5. Student Content Coordination
Manage student contributors who help produce content.
Assign tasks, review outputs, and maintain quality standards.
6. Analytics & Reporting
Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent).
Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly.
Skills, Knowledge and Expertise
Requirements
Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus.
2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus.
Experience coordinating freelancers, student teams, or external contractors is preferred.
Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management.
Basic design skills (Figma, Canva); experience briefing and coordinating video production.
Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights).
Copywriting and storytelling skills in Russian and English.
Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience.
Strong editorial judgment and ability to work with complex information.
Ownership mentality and self-organization.
Clear written and verbal communication in Russian and English (Kazakh is a plus).
Coordination skills across multiple stakeholders (production teams, PR, students, copywriter).
Attention to detail and quality standards; proactive problem-solving.
Cultural sensitivity and understanding of the Central Asian youth audience.
Nice to Have
Understanding of content marketing principles and social media algorithms.
Knowledge of the Central Asian digital media landscape.
Familiarity with higher education or EdTech sector communications.
Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
We are looking for a Senior Marketing Manager to drive passenger acquisition, retention, and brand growth for
inDrive Southern Africa region with a primary focus on South Africa.
You will work closely with the Regional Marketing Lead and the local team to bring inDrive's global brand strategy to life on the ground – leading hands-on execution of marketing activations, partnerships, and brand-building initiatives across the region.
Key Responsibilities
Execute locally relevant marketing strategy by adapting inDrive's global brand strategy and guidelines to the South Africa, Zambia, Zimbabwe and Botswana markets
Work as an embedded, hands-on member of the local team, partnering closely with Business Development, Driver Operations, and other local functions within a matrix structure
Contribute to and help develop marketing briefs for advertising campaigns and creative production, ensuring creatives are culturally relevant
Plan and deliver 360° marketing campaigns, activations, and partnerships that drive passenger acquisition and brand awareness
Partner with the Regional Marketing Lead on budget and strategic planning, and execute the approved local marketing budget
Analyze the acquisition and retention funnels, surface product improvement opportunities, and conduct in-market customer development (CustDev) research
Generate and test performance marketing hypotheses in coordination with the in-house performance marketing team
Skills, Knowledge & Expertise
4+ years of digital consumer marketing experience, ideally within a global or multinational company
Hands-on experience planning and executing multi-channel (360°) marketing campaigns and activations
Experience working with influencer marketing and partnerships
Comfortable operating in a matrix structure, collaborating with and influencing multiple stakeholders and functions without direct authority
An execution-focused mindset – equally comfortable shaping plans and personally delivering the work, including agency management
Strong analytical skills, with the ability to assess campaign and funnel performance and translate data into action
Experience working with a mobile product is a plus but not required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
We are looking for a Senior Data Project Manager to join inDrive's Data Platform. You will work in close partnership with the Engineering Managers of two core teams, Data Ops and Data Delivery, and coordinate projects that span multiple data platform teams: for example, onboarding data from external partners and orchestrating its downstream transformation into analytics-ready data marts.
Key Responsibilities
Coordinate cross-functional Data Platform (DWH) initiatives end-to-end, from source-system integration through the warehouse to analytical data marts
Act as the single point of accountability for initiative outcomes, ensuring value delivery within expected timeframes
Drive projects that cut across several teams, e.g. partner data ingestion followed by transformation and modeling, aligning scope, sequencing, and ownership between Data Ops, Data Delivery, and adjacent teams
Work in tandem with the Engineering Managers of Data Ops and Data Delivery on planning, capacity, and execution; participate in the operational management of the teams
Own project and initiative schedules: identify risks, dependencies, and potential slippage early, and communicate them promptly to all stakeholders
Manage priorities across product-driven requests from internal data consumers and long-term platform investments (reliability, data quality, governance, security)
Build a process for continuous improvement of team metrics: delivery performance, quality, engagement, and team maturity
Facilitate project- and program-level events (planning, syncs, retros, stakeholder reviews)
Translate between business and technical teams, keeping internal consumers, engineering, and leadership aligned
Skills, Knowledge and Expertise
3+ years of project or program management experience in Data Platform, Data Warehousing (DWH), or Analytics environments
Demonstrated success managing complex initiatives with multiple stakeholders, teams, and moving parts
Solid command of modern goal-setting and project management tools
Exceptional communication and stakeholder alignment skills: able to translate between business and technical audiences
Highly organized, with strong prioritization, risk management, and accountability-driving skills
Strong systems thinker; brings clarity and structure to ambiguity
Nice to have
Hands-on experience in Data Platform / Data Warehouse ecosystems: understanding of data pipelines, ODS-to-data-mart layering, streaming and batch delivery, data governance
Experience in high-growth consumer tech
Familiarity with modern data stack tooling (dbt, Airflow, Kafka, BigQuery or similar cloud DWH)
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 70 100 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth.
Key Responsibilities
Strategic Vision and Execution:
Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
Unifying Leadership:
Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
Performance-Driven Management:
Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
Business Partnership:
Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
Mentorship:
Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
Financial Acumen:
Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.
Skills, Knowledge & Expertise
Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
Proven track record managing large, geographically distributed remote teams
Broad operational scope covering both physical facilities and remote team support
Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
Excellent communication and presentation skills, including with executive leadership
Experience mentoring managers and building teams from the ground up
Fluent English; [other languages, if relevant]
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Commercial Lead will own the sales pipeline and revenue, driving outbound sales and managing complex B2B deals with AI and data companies, from qualification and pilots to recurring contracts. The role also includes developing strategic partnerships and channels, shaping pricing and commercial terms, and bringing customer demand and market insights back to product and operations.
Key Responsibilities
Own the pipeline and the number
Build and run outbound to AI labs, applied AI companies, and data vendors who need collection capacity they don't have in-house.
Qualify hard and early: match buyer requirements against what our network can realistically deliver, and walk away from deals that don't fit.
Run complex, technical deals
Sell to technical buyers - data leads, research managers, ML and data ops teams - in long, spec-heavy, consultative cycles.
Collect buyer requirements (languages, demographics, modality, annotation depth, licensing scope), push back when a spec isn't deliverable.
Manage pilots and convert them into recurring volume.
Shape pricing and commercial framework
Own our price book across modalities (per audio hour, per image, per video hour, per annotated unit) and defend margin against buyer pressure and vendor benchmarks.
Alongside with the business unit leader work with legal, privacy and tax on DPAs, consent frameworks,contracts across multiple jurisdictions.
Build the channel
Develop partnerships with data vendors and platforms who can route demand to us where we have coverage they lack.
Represent DataTasks at the venues where this market actually buys - research conferences, data and AI events, and buyer-side procurement teams.
Feed the roadmap
Bring structured demand signal back into product and operations
Qualifications
Must have
Experience in B2B sales, business or commercial roles, with a track record of closing complex deals you personally sourced and ran.
Direct experience in AI/ML data, data annotation and labelling services, data licensing, or a closely adjacent technical services market.
Comfort selling to technical and research buyers.
Genuine zero-to-one appetite. There is no inbound, no established brand in this market, and no playbook to inherit.
Fluent English, written and spoken, at a level suitable for negotiating with US and EU counterparties.
Nice to have
An existing network among AI labs, data vendors, or enterprise AI teams.
Experience operating in or selling data from emerging markets.
Working knowledge of data protection regimes (GDPR, LGPD, and equivalents in our operating markets).
Additional languages, particularly Spanish, Portuguese or Russian.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 75 600 EUR gross
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth.
The role combines two core mandates:
Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets.
Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models.
This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation.
Key Responsibilities
Marketplace Health
Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs.
Maintain courier availability, utilisation, productivity, and overall marketplace health.
Own geographic coverage gaps, supply density, and market expansion readiness.
Build and maintain supply forecasting models with measurable accuracy targets.
Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics.
Identify structural marketplace issues early and drive corrective actions together with country teams and Product.
Supply Acquisition
Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries.
Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency.
Run digital, referral, offline, partnership, and local acquisition programmes across markets.
Design scalable acquisition playbooks while adapting execution to local market realities.
Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality.
Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function.
Supply Marketing
Own global courier positioning and the courier value proposition.
Define why couriers should choose, stay with, and prioritise our platform versus alternatives.
Drive supply performance marketing together with the central Marketing team.
Test and optimise creative, messaging, channels, and offers across acquisition and retention.
Define communication strategy for active, lapsing, and reactivated couriers.
Ensure courier communication supports both marketplace performance and long-term retention.
Budget & ROI Ownership
Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets.
Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments.
Build quarterly and annual budget plans with scenarios and clear business assumptions.
Reallocate investment across markets based on performance, opportunity, and marketplace needs.
Hold country teams accountable for supply investment efficiency.
Ensure every material supply investment has a clear expected business outcome and measurable return.
Strategy
Author and own the global supply strategy, updated annually and reviewed quarterly.
Define how our supply model should evolve across different market maturity stages and business models.
Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance.
Lead quarterly and annual planning cycles, including OKR-setting with country teams.
Define the long-term evolution of courier, fleet, partner, and hybrid supply models.
Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage.
Ensure supply strategy supports new verticals, products, monetisation models, and future business growth.
Operations
Run weekly global supply business reviews with country teams.
Maintain a clear view of performance, key risks, priorities, and required actions across all markets.
Manage country escalations and unblock critical operational issues with speed.
Build scalable operating standards while preserving necessary local flexibility.
Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations.
Step into critical markets or projects when performance requires direct leadership intervention.
Build strong accountability across country teams for execution and results.
Product
Represent supply requirements in all relevant product roadmap decisions.
Own prioritisation of supply-side product needs based on business impact and marketplace performance.
Maintain and prioritise the supply product backlog together with Product.
Translate operational problems into scalable product solutions rather than permanent manual processes.
Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation.
Ensure new products and business models have a viable supply operating model before scale.
Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics.
Analytics
Own the supply performance framework across all markets.
Own supply dashboards, country scorecards, and management reporting.
Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews.
Build forecasting, scenario planning, and capacity models required for business planning.
Track forecast accuracy and continuously improve planning quality.
Ensure decisions are based on clear data and comparable metrics across markets.
Move the organisation from reporting what happened to understanding why it happened and what needs to change.
Qualifications
7+ years in marketplace operations, supply growth, or platform scale.
Proven ownership of acquisition budgets ($1M+ annually).
Experience leading multi-country or global teams of 8+ people.
Track record of improving CAC and supply retention simultaneously.
Background in on-demand logistics, ride-hailing or food delivery preferred.
Advanced level of English proficiency.
The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business.
The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics.
Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 86 800 EUR gross
Final benefits may vary depending on the location
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a Senior HR Technology (People & Talent Enablement) Manager to serve as a strategic bridge between Business, HR, IT teams, and external vendors within a global organization of 3,000+ employees.
Key Responsibilities
HR Systems Strategy & Leadership:
Define and drive the HR technology strategy and roadmap, aligned with HR function objectives.
Drive the analysis and selection of a new system(s) to consolidate the current scattered HR landscape.
Ownership and Operational Excellence:
Lead the scaling, optimization, and governance of current and new HR systems.
Manage day-to-day operations, system performance, data integrity, and uptime across HR systems.
Define and implement the optimal data integration landscape.
Program & Change Management:
Maintain a rolling 12-month project roadmap and visibility into a 24-month planning horizon.
Lead change management and user training programs to drive adoption and ensure effective use of current and new HR systems.
Own the end-to-end new HRIS implementation project, including business requirements gathering, solution design, quality assurance, UAT, and post-implementation support.
Process Automation & Innovation:
Support HR in design of new business processes leveraging the functionality and capabilities of the HR system(s).
Identify and execute on opportunities to automate manual workflows and improve data accuracy and operational efficiency through RPA and AI/ML initiatives.
Cross-Functional Partnership & Execution:
Serve as the bridge between HR, corporate IT, IT Operations and engineering, ensuring business needs are translated into scalable, technology-enabled solutions.
Governance & Compliance:
Partner with Cybersecurity and other stakeholders to ensure data privacy, SOX compliance, and adherence to regulatory and reporting standards.
Implement appropriate controls and risk management practices to support data integrity, confidentiality, and system reliability.
Team & Project Ownership:
HR Automation team (up to 7 FTEs) - full direct people management, including prioritization, planning, and performance oversight.
Own the end-to-end new HRIS implementation project(s), including relationships with vendors and third parties.
Skills, Knowledge and Expertise
Experience leading multi-module HRIS implementations in complex, international environments (experience in at least 3 of areas: Core HR, Workforce Management, C&B, L&D, and Recruitment)
Expertise in HR process optimization and data architecture, understanding of global HR workflows and best practices
Strong familiarity with the modern HR tech ecosystem and trends (SaaS, integration layers, AI, and people analytics)
Fluency in English required
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 102 100 EUR gross.
Final benefits may vary depending on the location.
Location: Rabat, Morocco
Workplace: hybrid
Please submit your resume in English. Otherwise, your application will be dismissed.
We are looking for a strategic, commercially driven
Sales Account Manager
to lead advertising partnerships across our app ecosystem, within a brand-new business division at
InDrive
that is scaling rapidly.
This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies.
In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle — from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation.
You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business.
You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business.
Key Responsibilities
Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns.
Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets.
Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition.
Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations.
Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue.
Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery.
Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner.
Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking.
Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment.
Qualifications
6+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies.
Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills.
A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers.
Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new.
Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem.
Proficiency in Google Workspace (Sheets, Slides) and CRM systems.
Native or fluent English and native-level proficiency in Modern Standard Arabic and/or Moroccan Arabic (Darija) and French is strongly preferred.
Availability for a remote work model based in the Casablanca area, with regular visits to clients and partner agencies.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Tbilisi, Georgia
Workplace: hybrid
We are looking for a
Technical Program Manager
to own inDrive’s largest cross-team programs end to end. You will work across tens of teams, partner directly with product and engineering leadership, and decide not only how our biggest programs are delivered but which ones we run and in what order.
The role sits between product intent and technical reality. You will work with Product Managers to scope, prioritise and phase what we build, and with engineering to decide how it gets built - then own the dependency picture across the entire surface.
This is a deeply technical role. You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings. We are looking for someone who has built software or led engineers, and who can hold their own with staff engineers and architects.
You will join the Program Management team inside the Product & Technology PMO, alongside Product & Engineering Excellence and CTO/CPO Operations.
Please note that we are looking for a candidate based in
Georgia (the country), not the U.S. state
Key Responsibilities
Coordination of several product teams’ work to ensure delivery of value within expected timelines
Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle
Managing project schedules, identifying potential issues, and timely informing all key stakeholders
Managing priorities, risks, and dependencies
Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity
Facilitating project or program-level events
Skills, Knowledge and Expertise
End-to-End Ownership.
Own end-to-end delivery of inDrive’s largest org-wide technical programs, from initiation and scoping through architecture, execution, launch and adoption, against measurable outcomes over multiple quarters
Product Partnership.
Partner with Product Managers across business verticals and platform to scope programs, challenge and sharpen requirements, agree what is in and out, and turn ambiguous product intent into a program with a defensible shape
Prioritisation and Phasing.
Drive prioritisation and phasing decisions with Product and Engineering — what ships first, what can wait, what can be split — so that value lands early and the plan survives contact with reality
Cross-Surface Dependencies.
Identify, map and resolve dependencies across the whole surface, including the ones nobody has noticed yet
Technical Depth.
Understand technical implementation at the architecture level and contribute to decisions on system design, scalability and reliability
Solution Architecture.
Own the technical coherence of end-to-end solutions that span multiple services, platforms, vendors and markets, and be accountable for the technical KPIs and SLAs your programs commit to
Technical Judgment.
Use your engineering background to help teams make sound design decisions, identify gaps in proposed solutions and weigh product-versus-technology trade-offs
Portfolio Management.
Own a portfolio of programs: sequence them, resolve cross-program dependencies and capacity conflicts, and make the calls on scope, timeline and technical approach
Structure in Ambiguity.
Create structure where none exists by defining program frameworks, decision points, operating cadences and communication models
Systemic Risk.
Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio
Execution at Scale.
Identify where the organisation is losing speed, design scalable processes to fix it, and drive adoption across all Prod/Tech teams
Executive Partnership.
Partner directly with Product/Engineering Directors, VPs, the CTO and CPO on priorities, goals and trade-offs, and own executive communication so decisions are made quickly and with the right information
Craft Leadership.
Mentor Technical Program Managers and set the craft direction for the program management group
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
ОфисMexico City, Mexico
ГибридMexico City, Mexico
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ГибридTbilisi, Georgia; You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings; Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio