Location: Remote, Worldwide; Aachen; Berlin, Germany; Frankfurt, Germany; Germany; Munich, Germany; Saarbrücken, Germany; Stuttgart, Germany
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
MAIN PURPOSE OF THE JOB
Welocalize is seeking passionate and culturally fluent German Music Subject Matter Experts with exceptional writing skills to join our localization team. You’ll review, refine, fact check, and adapt German music-related content so it resonates with audiences in your market.
Project Details:
Language Pair: English (US) > German (DE)
Task Type: Quality Control
Assessment: Grammar + SME knowledge
MAIN DUTIES
Review, edit, fact check, and adapt music-related content while adhering to writing style guides and guidelines
Elevate and improve AI-generated US-English source copy to ensure clarity, coherence, and creative impact
Conduct market-specific research on music terminology, artists, genres, and trends; ensure cultural and regional relevance for US audiences
Provide feedback on written content
Ensure consistency and quality across audiovisual and digital surfaces; work within client tools and workflows
REQUIRED SKILLS
Proven copywriting experience
Native-level fluency in German
Proven experience editing or writing content related to various music genres, ensuring clarity, coherence, and consistency.
Familiarity with contemporary music terminology, trends, and industry conventions.
Ability to tailor tone and style to suit different musical contexts and audiences.
Awareness of cultural influences and regional preferences in music content.
Sharp awareness of pop culture, with a keen understanding of language, trends, and references commonly used in mainstream and ultra-popular contexts.
Ability to avoid overly formal or stiff tones to maintain relevance and authenticity.
Deep understanding of music genres: Pop/Rock // Hip-Hop // K-Pop.
BONUS IF YOU HAVE:
Published work on platforms like Billboard, Rolling Stone, Pitchfork, NME, or similar
Experience working with music streaming services, editorial platforms, or music-focused apps
A flair for adapting voice and style to Gen Z and pop culture audiences
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
After your application is reviewed, shortlisted candidates will be contacted by our team to complete the application process.
УдалённоГермания; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support.
- Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments.
- Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed.
- Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward.
- Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation.
- Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups.
- Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization.
- Build strong working relationships with teams across product, engineering, operations, and other functions.
- Support recruiting coordination, team operations, and other administrative needs as the organization grows.
- Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel.
- Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization.
- Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar strategic support experience.
- Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences.
- Experience supporting technical, product, or engineering leaders in a fast-paced environment.
- Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment.
- Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners.
- Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive.
- Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership.
- Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders.
- High integrity and discretion when handling confidential or sensitive information.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
- Willingness and ability to work on-site in San Francisco four days per week.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a
Customer Excellence Lead
to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers
customer support, service delivery, complaint management, customer experience, operational performance and service optimisation
, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
Reporting directly to the
Chief
Business
Operati
ons
Officer EU
, you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function.
Key Responsibilities
Customer Service Strategy & Operations
Define and execute the European customer service strategy aligned with business objectives and customer expectations.
Oversee customer support operations across European markets, channels and customer segments.
Establish service standards, operating procedures, KPIs and performance management frameworks.
Drive operational efficiency, scalability and continuous improvement across customer service functions.
CRM, Incident & Platform Communications
Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners.
Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime.
Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news.
Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events.
Customer Experience & Service Quality
Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments.
Own customer satisfaction, service quality, response times and first-contact resolution performance.
Identify customer pain points and drive improvements across the end-to-end customer journey.
Develop consistent and effective customer communication and service standards across European markets.
Complaint Management & Escalations
Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements.
Ensure effective processes for managing complex, sensitive and high-priority customer cases.
Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns.
Analyse complaint trends and implement corrective actions to address recurring issues.
Service Channels & Customer Support
Manage customer service delivery across live chat, email, telephone and other relevant support channels.
Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries.
Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets.
Oversee service delivery performance of internal teams and outsourced customer support providers.
Technology, Automation & Performance
Drive the adoption of customer service technologies, AI, automation and self-service solutions.
Own customer service analytics, reporting and performance dashboards.
Use customer insights, data and feedback to improve service quality, productivity and customer retention.
Partner with Product and Technology teams to improve support platforms, workflows and customer journeys.
Leadership & Compliance
Build and lead a high-performing European customer service function.
Set clear objectives, KPIs and accountability across internal teams and external service providers.
Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy.
Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs.
What We're Looking For
10+ years of relevant experience
in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services.
Proven experience leading large-scale, multi-market customer service operations and high-performing international teams.
Strong understanding of crypto trading, digital assets, payments and financial services customer journeys.
Demonstrated experience managing customer support operations, complaint handling, escalations and service quality.
Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions.
Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics.
Experience managing outsourced service providers, workforce planning and multilingual customer support operations.
Strong understanding of European markets, customer protection requirements and regulated financial services environments.
Proven ability to drive operational transformation, customer experience improvements and scalable service delivery.
Excellent communication, leadership and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in
Business Administration, Management,
Finance
, Communications or a related field
; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Scottsdale, AZ
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Account Manager role plays a pivotal role in guiding our strategic vision. Tasked with uncovering growth opportunities, managing client concerns, and leading strategic initiatives, the Account Manager is a key contributor to the Operations teams.
What You'll Do:
Collaborate with internal teams spanning Sales, Field Operations, Centralized Services, Product Management, and Implementation to ensure that projects align with client needs and expectations.
Gain a deep understanding of client portfolios, partnering with clients to tailor growth strategies.
Serve as the go-to contact for client communications, fostering robust relationships and exploring joint collaboration avenues.
Monitor market developments, client feedback, and industry shifts to frame growth strategies that resonate with client and organizational goals.
Lead client retention efforts by ensuring service excellence, anticipating client requirements, and delivering timely solutions.
Document client interactions, sales endeavors, and growth metrics to inform strategic direction.
Achieve or exceed targets related to account growth and upsell according to plan.
Work collaboratively with clients to ensure projects stay within allocated budgets, making necessary adjustments for unforeseen costs.
Actively solicit feedback from clients on satisfaction, areas of improvement, and any other service needs.
Proactively monitor and report client KPI and success metrics
Other duties as assigned.
What You'll Need:
Professional Skills
Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships.
Proficiency in using CRM software and business tools such as data analytics software, spreadsheets for financial tracking, project management platforms, and communication software, crucial for efficient account management.
Financial analysis capabilities to make informed decisions based on financial data and profit margins.
Conflict resolution expertise to address and resolve potential disputes effectively.
Technical proficiency or awareness of the tools and techniques used in multifamily renovations.
Time management skills ensuring efficient handling of multiple accounts and projects.
Stakeholder management skills to liaise effectively with property owners, contractors, and other relevant parties.
Role Specific Skills
Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships.
Proficiency in using CRM software and business tools such as data analytics software, spreadsheets for financial tracking, project management platforms, and communication software, crucial for efficient account management.
Financial analysis capabilities to make informed decisions based on financial data and profit margins.
Conflict resolution expertise to address and resolve potential disputes effectively.
Technical proficiency or awareness of the tools and techniques used in multifamily renovations.
Time management skills ensuring efficient handling of multiple accounts and projects.
Stakeholder management skills to liaise effectively with property owners, contractors, and other relevant parties.
Minimum Qualifications
A minimum of 5 years in roles related to account management or sales
Additional considerations made for experience focusing on property management
Other Relevant
Qualifications
Have a comprehensive grasp of the residential single-family rental landscape, understanding its intricacies and demands.
Strong business acumen with an in-depth understanding of customer needs and pain points related to property management, renovation and maintenance operations.
Familiarity with local and state regulatory and compliance standards relevant to facilities management or single-family rental property management.
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Belgrade, Serbia
Workplace: hybrid
Implementation Manager - Belgrade
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, United States
Workplace: hybrid
Implementation Manager - San Francisco
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: New York, United States
Workplace: hybrid
Implementation Manager - New York
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Chicago, IL
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
What You'll Do:
Assist in the coordination and execution of the complete work order life cycle from creation to resolution
Manage vendors to ensure services are completed within agreed upon SLA’s
Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s)
Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
Assist in monthly reporting, forecasting and asset management on all sites
Help develop and implement preventative, ongoing and anticipated maintenance/repair programs
Assist with development of operating and capital budgets for the assigned
Support the creation of work order forecasts by drawing on historical, current, and metric-based data
Attend regular client status meetings, if applicable
Ensure confidentiality of internal and external data
Perform ad-hoc projects and other duties as assigned
What You'll Need:
Bachelor’s degree or equivalent facilities management experience
3+ years of facilities management experience
Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
Client relationship management skills
Communication and organizational skills
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineering Manager, Product Specialist lead and scale a high-performing team of Legal Engineer, Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
WHAT YOU'LL DO
- Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
- Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
- Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
- Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
- Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
- Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
- Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
- Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
- Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
- 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.
- Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.
- Deep understanding of legal workflows and the challenges faced by modern legal teams.
- Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).
- Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.
- Strong interest in AI and its potential to transform the legal industry.
- Experience working cross-functionally with Product and Engineering teams is a plus.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Mexico City, Mexico
Workplace: hybrid
Staff Engineer - Mexico
We are searching for a Staff Engineer that can play a critical role in designing, developing and delivering scalable and efficient software solutions. Serving as a technical leader you’ll help mentor your team members, collaborate with cross-functional teams to guide architectural decisions, setting technical standards and ensuring high code quality across projects.
Your depth of experience will enable you to lead on complex projects, drive innovation, champion best practices to enhance product development and deliver real value for the business and our growing customer base internationally. For this role we will need someone that has a strong mix of hands-on technical work and strategic thinking.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Technical Leadership
Design, build, and maintain highly scalable and reliable systems, ensuring they align with company goals and technical standards.
Define, communicate, and enforce coding standards, design principles, and development methodologies across teams.
Drive architectural decisions and work closely with stakeholders to align on technical strategies and roadmaps.
Project Ownership
Lead complex projects from conception through delivery, coordinating with engineering, product, and design teams.
Identify technical challenges, propose solutions, and proactively mitigate risks to ensure timely delivery.
Own end-to-end performance, security, and reliability of systems and applications.
Mentorship and Collaboration
Mentor and guide junior and mid-level engineers, fostering a culture of continuous learning and professional growth.
Provide constructive feedback during code reviews, helping to improve the overall quality of the codebase.
Collaborate with other engineers and departments to ensure seamless integration of new features and technologies.
Continuous Improvement
Identify and implement best practices, tools, and processes to increase team efficiency, code quality, and system performance.
Conduct root cause analysis of issues and drive long-term improvements.
Stay updated on emerging technologies, bringing innovative solutions and ideas to the team.
Stakeholder Engagement
Act as a bridge between engineering teams and other departments, communicating complex technical concepts in an accessible manner.
Participate in technical discussions with senior leadership and contribute to strategic decision-making.
Gather and address feedback from stakeholders, ensuring alignment with business goals.
Required Qualifications:
10+ years of software development experience, with a strong background in large-scale systems and application architecture.
Proven experience in one or more programming languages, such as Python, Java, C++, or JavaScript - our stack is based on Python, Go, Flask, Fast API, AWS, Angular, Typescript etc.
Deep understanding of software design patterns, architecture, and best practices (e.g. DDD).
Experience with cloud technologies, distributed systems, and microservices architecture.
Knowledge of DevOps practices, CI/CD, and automation.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
Strong communication skills with the ability to explain technical concepts to a non-technical audience.
Preferred Qualifications:
Experience in a Tech Lead or Staff Engineer role.
Familiarity with modern frontend frameworks and data engineering best practices.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Mexico City, Mexico
Workplace: hybrid
Senior Full Stack Engineer - Mexico
We are looking for a passionate Senior Engineer who wants to join our growing Mexico team, helping us to transform and scale our payments platform.
This role will involve ownership of the entire engineering lifecycle from concept to production and release, being involved primarily in backend development with contribution to the frontend as well.
As a Senior team member you will have influence with technical direction, work collaboratively with stakeholders and drive high standards for code quality and performance. To help us drive success and achieve business goals you will be responsible for designing, building, deploying and maintaining new long-term features and services that are both scalable and reliable.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Own the full lifecycle of software engineering, from initial design and development through deployment, monitoring, and maintenance in production.
Collaborate with PMs, designers, and cross-functional teams to shape and refine feature requirements, ensuring alignment with business and user needs.
Lead architectural decisions, ensuring that solutions are scalable, maintainable, and aligned with industry best practices.
Drive the operational success of features by establishing monitoring, alerting, and support processes to ensure reliability and responsiveness.
Mentor and guide junior developers, fostering a culture of ownership, accountability, and continuous improvement within the team.
Participate in code reviews, ensuring that team members adhere to high standards for quality, security, and performance.
Actively engage in troubleshooting and incident response to address production issues, continually learning from these experiences to improve future resilience.
Design, develop, and maintain full-stack applications using Python, Go, Flask, FastAPI, AWS, Angular and SQL databases.
Optimize application performance, troubleshoot and resolve complex technical issues.
Stay current with industry trends and emerging technologies, advocating for their application when they benefit the organization.
Required Qualifications:
Minimum of 7 years of professional software engineering experience, with a proven track record of end-to-end feature ownership and delivery in production environments.
Familiarity with modern frameworks, DDD, cloud platforms, and CI/CD pipelines that support full lifecycle engineering.
Strong ability to translate business requirements into technical solutions that are scalable and maintainable.
Experience managing both the development and operational aspects of software, with a focus on performance, reliability, and scalability.
Excellent communication skills with the ability to effectively collaborate across technical and non-technical stakeholders.
A proactive mindset for identifying potential improvements, optimizations, and innovations.
Prior experience in a senior role with responsibilities for mentoring or guiding other team members.
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Singapore
Workplace: hybrid
Senior Full Stack Engineer - Singapore
We are looking for a passionate Senior Engineer who wants to join our growing Singapore team, helping us to transform and scale our payments platform.
This role will involve ownership of the entire engineering lifecycle from concept to production and release, being involved primarily in backend development with contribution to the frontend as well.
As a Senior team member you will have influence with technical direction, work collaboratively with stakeholders and drive high standards for code quality and performance. To help us drive success and achieve business goals you will be responsible for designing, building, deploying and maintaining new long-term features and services that are both scalable and reliable.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Own the full lifecycle of software engineering, from initial design and development through deployment, monitoring, and maintenance in production.
Collaborate with PMs, designers, and cross-functional teams to shape and refine feature requirements, ensuring alignment with business and user needs.
Lead architectural decisions, ensuring that solutions are scalable, maintainable, and aligned with industry best practices.
Drive the operational success of features by establishing monitoring, alerting, and support processes to ensure reliability and responsiveness.
Mentor and guide junior developers, fostering a culture of ownership, accountability, and continuous improvement within the team.
Participate in code reviews, ensuring that team members adhere to high standards for quality, security, and performance.
Actively engage in troubleshooting and incident response to address production issues, continually learning from these experiences to improve future resilience.
Design, develop, and maintain full-stack applications using Python, Go, Flask, FastAPI, AWS, Angular and SQL databases.
Optimize application performance, troubleshoot and resolve complex technical issues.
Stay current with industry trends and emerging technologies, advocating for their application when they benefit the organization.
Required Qualifications:
Minimum of 7 years of professional software engineering experience, with a proven track record of end-to-end feature ownership and delivery in production environments.
Familiarity with modern frameworks, DDD, cloud platforms, and CI/CD pipelines that support full lifecycle engineering.
Strong ability to translate business requirements into technical solutions that are scalable and maintainable.
Experience managing both the development and operational aspects of software, with a focus on performance, reliability, and scalability.
Excellent communication skills with the ability to effectively collaborate across technical and non-technical stakeholders.
A proactive mindset for identifying potential improvements, optimizations, and innovations.
Prior experience in a senior role with responsibilities for mentoring or guiding other team members.
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Belgrade, Serbia
Workplace: hybrid
Senior Full Stack Engineer - Belgrade
We are looking for a passionate Senior Engineer who wants to join our growing Belgrade team, helping us to transform and scale our payments platform.
This role will involve ownership of the entire engineering lifecycle from concept to production and release, being involved primarily in backend development with contribution to the frontend as well.
As a Senior team member you will have influence with technical direction, work collaboratively with stakeholders and drive high standards for code quality and performance. To help us drive success and achieve business goals you will be responsible for designing, building, deploying and maintaining new long-term features and services that are both scalable and reliable.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Own the full lifecycle of software engineering, from initial design and development through deployment, monitoring, and maintenance in production.
Collaborate with PMs, designers, and cross-functional teams to shape and refine feature requirements, ensuring alignment with business and user needs.
Lead architectural decisions, ensuring that solutions are scalable, maintainable, and aligned with industry best practices.
Drive the operational success of features by establishing monitoring, alerting, and support processes to ensure reliability and responsiveness.
Mentor and guide junior developers, fostering a culture of ownership, accountability, and continuous improvement within the team.
Participate in code reviews, ensuring that team members adhere to high standards for quality, security, and performance.
Actively engage in troubleshooting and incident response to address production issues, continually learning from these experiences to improve future resilience.
Design, develop, and maintain full-stack applications using Python, Go, Flask, FastAPI, AWS, Angular and SQL databases.
Optimize application performance, troubleshoot and resolve complex technical issues.
Stay current with industry trends and emerging technologies, advocating for their application when they benefit the organization.
Required Qualifications:
Minimum of 7 years of professional software engineering experience, with a proven track record of end-to-end feature ownership and delivery in production environments.
Familiarity with modern frameworks, DDD, cloud platforms, and CI/CD pipelines that support full lifecycle engineering.
Strong ability to translate business requirements into technical solutions that are scalable and maintainable.
Experience managing both the development and operational aspects of software, with a focus on performance, reliability, and scalability.
Excellent communication skills with the ability to effectively collaborate across technical and non-technical stakeholders.
A proactive mindset for identifying potential improvements, optimizations, and innovations.
Prior experience in a senior role with responsibilities for mentoring or guiding other team members.
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We’re looking for a Solutions Marketing Manager to bring Claude to market across emerging industries and newer customer segments and personas, where enterprise AI demand is moving fastest. You’ll drive the strategic positioning and go-to-market approach for Claude for organizations ranging from small businesses to ecommerce to retailers, manufacturers, and energy companies, and more. You’ll develop messaging and positioning for nuanced sub-sectors that we have yet to build for and that need their own story, and also develop narratives for the professionals who do the work inside them.
Working at the intersection of sales, product, and marketing, you'll develop segment-specific solutions that showcase Claude's transformative potential for industry-specific applications across our product portfolio. You bring deep customer empathy, technical acumen, and the ability to translate complex AI capabilities into clear, value-driven solutions that resonate with decision-makers across organizations.
This role is built for a versatile product marketer who can go deep and pivot quickly from one industry to the next for a major launch, program, or industry moment. If you’re energized by range, learn new markets fast, and want to shape how entire industries adopt AI, this role is for you.
Key responsibilities
Develop and execute solutions marketing strategy across a number of different priority industries and customer segments
Craft differentiated positioning and messaging for industries and their sub-sectors across solutions pages, campaign materials, and content
Lead go-to-market for industry product and solution launches, including sector-specific product offerings and relevant MCP integrations and skills
Partner with field marketing and sales leaders to build industry points of view, use cases, and programs around major launches and flagship industry events
Build persona-based solutions that speak to specific types of users across industries, such as finance, legal, customer support, and operations teams
Adapt industry and persona narratives for different customer segments, including Enterprise, Commercial, SMB, and Startups
Partner with the alliances team on joint go-to-market with industry partners, including shared positioning, launch coordination, and integrated campaign moments
Work with communications, social, and content teams on executive thought leadership, customer stories, and speaking opportunities relevant to each industry
Enable sales teams with compelling materials, outbound campaigns, and pipeline-driving initiatives for priority industry accounts
Report on which channels and campaigns are driving results and identify opportunities for iteration
Minimum qualifications
Direct experience marketing software products across multiple industries or customer segments in tandem, and know how to find what’s distinct in each and what can scale across them
Familiar with developing solutions that span both technical and business buyers, working closely with enterprise architecture teams or transformation offices
Track record of building solutions that significantly expand deal sizes and accelerate sales cycles
Quick learner who can absorb context on new industries, buyer dynamics, and regulatory considerations rapidly, and speak credibly with the customers and partners in them
Strategic and tactical operator, comfortable setting an industry strategy with senior leaders and rolling up your sleeves to ship
Strong written and verbal communication skills, with an ability to translate complex AI capabilities into clear, compelling narratives for technical and business audiences
Thrive in a 0-to-1 environment, can shift priorities quickly, and can build processes where none exist
Excel at cross-functional collaboration and are comfortable being the connective tissue between product, sales, partnerships, communications, and marketing teams
Passionate about AI’s potential to transform how industries work while maintaining focus on responsible, safe deployment
Preferred qualifications
8+ years of B2B product marketing or solutions marketing experience working inside of software companies
Demonstrated success in creating vertical-specific solutions for operationally intensive or regulated industries
Possess certifications or deep knowledge in cloud platforms, enterprise architecture - experience with usage-based or consumption pricing models strongly preferred
Experience marketing AI/ML products or emerging technology to enterprise buyers
Track record of building marketing programs from scratch at a growth-stage company
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Milwaukee, WI
As one of the largest, most diversified utility contractors in North America, MICON Group, Inc. has been unlocking the potential of infrastructure and transportation construction for six decades. Our operational crews depend on support from our in-house experts to advance critical infrastructure projects. At every turn we consider safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. The safety of our people, our contractors, our customers, the environment, and the communities in which we work, is our highest core value. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as a Change Management Senior Analyst can change yours.
As a Change Management Senior Analyst, your key responsibilities will be:
Develop complex change orders and claims, transforming project records, cost data, schedule impacts, and contractual requirements into compelling requests for additional time and compensation.
Perform complex cost, schedule, productivity, and other analyses to support change orders and claims.
Establish and document causal relationships between project events and resulting impacts.
Analyze project records to develop factual and quantitative claim support.
Coordinate with project teams to investigate issues and validate facts and impacts.
Develop and organize supporting documentation, exhibits, and detailed analyses.
Assist with drafting change orders and claim narratives.
Lead and develop Analysts.
Help develop and oversee project-level processes for change tracking, contract compliance, and timely issue documentation
Why MICON Group, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
4+ years construction experience, with emphasis on project controls and change order development. Bachelor's Degree in Construction Management, Civil Engineering or similar degree preferred.
Strong organizational and documentation skills, and high attention to detail
Understanding of construction contracts, construction documents, and project controls
Understanding of construction means and methods
Basic understanding of cost estimating and methodologies to price change orders and claims.
Ability to critically evaluate technical documents' functional specifications to ensure they are delivered to the required standards
Data management proficiency, including excel
Clear and concise written and verbal communication
Understanding of scheduling software and scheduling analysis a plus
Ability to oversee and promote development of junior team members
Basic estimating experience a plus
Ability to travel up to 20% of the time
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Lomira, WI
As one of the largest, most diversified utility contractors in North America, MICON Group, Inc. has been unlocking the potential of infrastructure and transportation construction for six decades. Our operational crews depend on support from our in-house experts to advance critical infrastructure projects. At every turn we consider safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. The safety of our people, our contractors, our customers, the environment, and the communities in which we work, is our highest core value. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as a Change Management Senior Analyst can change yours.
As a Change Management Senior Analyst, your key responsibilities will be:
Develop complex change orders and claims, transforming project records, cost data, schedule impacts, and contractual requirements into compelling requests for additional time and compensation.
Perform complex cost, schedule, productivity, and other analyses to support change orders and claims.
Establish and document causal relationships between project events and resulting impacts.
Analyze project records to develop factual and quantitative claim support.
Coordinate with project teams to investigate issues and validate facts and impacts.
Develop and organize supporting documentation, exhibits, and detailed analyses.
Assist with drafting change orders and claim narratives.
Lead and develop Analysts.
Help develop and oversee project-level processes for change tracking, contract compliance, and timely issue documentation
Why MICON Group, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
4+ years construction experience, with emphasis on project controls and change order development. Bachelor's Degree in Construction Management, Civil Engineering or similar degree preferred.
Strong organizational and documentation skills, and high attention to detail
Understanding of construction contracts, construction documents, and project controls
Understanding of construction means and methods
Basic understanding of cost estimating and methodologies to price change orders and claims.
Ability to critically evaluate technical documents' functional specifications to ensure they are delivered to the required standards
Data management proficiency, including excel
Clear and concise written and verbal communication
Understanding of scheduling software and scheduling analysis a plus
Ability to oversee and promote development of junior team members
Basic estimating experience a plus
Ability to travel up to 20% of the time
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As the Sales Strategy & Operations Lead for Enterprise, you’ll be the operating partner to Vercel’s Majors and Verticals sales organization in the US, owning the strategy, programs, and cadences that make the segment run: territory design, sales plays, forecasting, QBRs, and pipeline inspection. Much of the infrastructure is already in place, including a homegrown forecasting platform and a strong data foundation, so your focus is running the business on top of it, closing gaps, and defining how Vercel scales into new verticals and wins in large enterprise deals. You’ll partner closely with Sales Leadership, Sales Development, Finance, and GTM Systems to sharpen segment and vertical strategy and drive measurable revenue growth. This is a hybrid role with 3 in-office days per week in San Francisco or New York City.
What you will do
Serve as the strategic and operational partner to Majors sales leadership, using pipeline, win/loss, deal velocity, and retention analysis to guide where and how to grow the business
Run core operating cadences, including weekly pipeline reviews, forecast calls, and monthly and quarterly business reviews, driving forecast rigor and surfacing renewal risk and upside early
Own territory and account planning for the segment, building the thesis behind each book, running carves and account transitions, and partnering with Finance on capacity modeling and target setting
Design and operationalize sales plays and growth programs, from sizing the addressable market to measuring what works in the field
Partner with Sales Development and GTM Systems to ship scalable tooling, automation, and AI-driven workflows that remove manual work from sellers and leaders
What you need
8+ years in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, supporting enterprise or majors sales teams
High-impact individual-contributor track record, either broad ownership at a scaling startup or a dedicated enterprise or majors focus at a larger company
Run operating cadences for senior sales leaders, turning pipeline reviews, forecast calls, and QBRs into decisions
Experience with territory design, account planning, capacity modeling, and target setting alongside Finance and Sales Leadership
Salesforce expertise, including reporting and dashboards, plus strong analytical skills in Excel or Google Sheets and BI tools, SQL preferred
Track record of building alignment with senior stakeholders across Sales, Finance, and Systems in ambiguous, fast-moving situations
Bonus if you:
Have worked in a consumption or usage-based business, or at a developer tools, infrastructure, or cloud platform company with both PLG and enterprise motions
Have built or run vertical or industry-specific sales plays at an enterprise software company
Have a point of view on how AI and automation can transform sales operations, and have shipped something that proves it
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $175,000-$210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Toronto, ON; Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Go To Market (GTM) Performance & Strategy team turns company and go-to-market strategy into coordinated execution and measurable performance. In this role, you’ll lead complex, cross-functional programs across strategic priorities such as market expansion, New Product Introduction (NPI), acquisitions, and GTM transformation while building scalable ways of working. Your work will help 1Password advance its mission to enable people and organizations to work securely and productively.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto or Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Bring 6+ years of experience in strategic program management, business operations, GTM strategy and operations, transformation, management consulting, or a related role within a technology or Software as a Service (SaaS) organization.
- Demonstrate experience working in a channel-led or channel-centric go-to-market environment.
- Lead complex, cross-functional programs involving senior executives, multiple teams, ambiguity, and competing priorities.
- Apply NPI experience to help teams move from planning through launch and execution.
- Facilitate senior-level discussions, challenge assumptions constructively, surface difficult topics, and drive clear decisions.
- Build practical operating mechanisms that create accountability, visibility, and momentum without adding unnecessary process.
- Use artificial intelligence (AI), automation, and modern program-management tools to streamline workflows, synthesize information, and improve execution quality.
What you can expect:
- Lead high-impact cross-functional programs from definition through execution across GTM and company priorities.
- Translate ambiguous objectives into clear outcomes, work-streams, owners, milestones, dependencies, risks, decision points, and success measures.
- Drive alignment and accountability across Sales, Customer Experience, Marketing, Product Marketing, Product Management, Revenue Operations, People, Corporate Strategy & Operations, and other teams.
- Represent GTM in formal NPI stage-gate processes and help coordinate launches across stakeholders.
- Build operating rhythms and program frameworks that provide visibility into priorities, progress, dependencies, decisions, risks, and outcomes.
- Manage GTM operating capabilities, including knowledge and content governance, by establishing ownership, review standards, and processes for resolving outdated or conflicting information.
- Create concise, executive-ready program updates that surface risks, tradeoffs, recommendations, and decisions requiring leadership attention.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $181,000 USD.. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
ОфисNew York, NY
leadEurope - Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY; For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation