Задачи:
— Выстраивание прозрачного процесса от идеи до продакшена и обратной связи
— Управление спринтами совместно с лидами разработки
— Ведение, валидация и приоритезация бэклога (оценка эффектов и трудозатрат)
— Планирование квартала и синхронизация с командой и стейкхолдерами
— Контроль метрик здоровья продукта, построение дерева метрик, мониторинг
— Участие в дискавери, работа с CJM, устранение разрывов на пути пользователя, улучшение UX, Look&Feel и скорости загрузки витрин
— Оценка фактических эффектов после релизов и итерационное улучшение
Требования:
— Структурное мышление: умение декомпозировать сложные задачи и выстраивать логику
— Владение продуктовыми инструментами и фреймворками (RICE, ICE, CJM, JTBD, A/B-тесты)
— Обеспечение предсказуемого деливери: управление сроками, рисками и зависимостями
— Навыки эффективной коммуникации со стейкхолдерами
— Проактивность: предлагаешь решения, не ждёшь постановки задач
— Удержание фокуса на качестве релизов, готовность брать ответственность за продукт и решения
Условия:
— Офис - ст. м. Шелепиха: гибридный формат
— Оформление в соответствии с ТК РФ
— Расширенный соц.пакет (ДМС+стоматология)
— Перспективы профессионального и карьерного роста
— Работа в амбициозной команде
— Скидки во всех сетях Inventive Retail Group и компаниях-партнерах (фитнес, кредитование, путешествия, развлечения), конкурсы с ценными призами
Обязанности
Управление на основе данных
· Проектирование и развитие дашбордов ClickStream: метрики платформы, воронки использования, выявление барьеров и точек роста.
· Анализ метричности выпускаемых инкрементов и фактического использования функциональности после релиза.
· Подготовка аналитики и продуктовых инсайтов для принятия решений CPO.
· Формирование и проверка продуктовых гипотез на основе данных.
· Постановка задач аналитикам и исследователям, контроль получения результата.
Требования
· Проработка CJM ключевых пользовательских сценариев платформы, выявление проблем и точек улучшения.
· Совместная с дизайнерами проработка макетов и пользовательских сценариев.
· Подготовка UX/UI-решений к рассмотрению и принятию решения CPO / продуктовому совету.
Контроль реализации согласованных улучшений пользовательского опыта.
Условия
комфортный современный офис рядом с м. Тульская
возможность выбрать удобный график – офис/гибрид
ежегодный пересмотр зарплаты и годовая премия
корпоративный спортзал и зоны отдыха
более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
подписка Прайм с возможностью совместного использования на трёх близких
вознаграждение за рекомендацию друзей в команду Сбера
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes.
Day to day, you will:
- Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership.
- Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered.
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems.
- You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage.
- You can set a technical direction, bring people along, and then lock in with the team to make it happen.
- You do not believe managing engineers means stepping away from the technology or the code.
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems.
- Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes.
- Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership.
- A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs.
- Hands-on experience building and operating distributed systems at production scale.
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team.
- Experience with at least one major cloud provider (AWS preferred).
- Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response.
- Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome.
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger.
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Задачи:
— Управление несколькими проектами по разработке сайтов от начала до запуска, обеспечение своевременной сдачи, соответствия объёму и бюджета.
— Координация кросс-функциональных команд, включая разработчиков WordPress, дизайнеров, SEO-специалистов, копирайтеров и QA.
— Определение объёма проекта, приоритетов, сроков, результатов и распределения ресурсов.
— Выступать основным контактным лицом для клиентов, предоставлять обновления, управлять ожиданиями и проактивно решать проблемы.
— Проверка результатов перед презентацией клиенту на соответствие качеству, функциональности, SEO, доступности и требованиям проекта.
— Выявление рисков проекта, устранение препятствий и обеспечение эффективного продвижения проектов.
Требования:
— Профессиональное владение английским языком (C1 или выше).
— Степень бакалавра в области компьютерных наук, ИТ, бизнеса, менеджмента, маркетинга или смежных областей.
— Минимум 1 год опыта управления проектами разработки сайтов на WordPress в агентстве цифрового маркетинга или веб-разработки.
— Глубокое понимание жизненного цикла разработки сайтов на WordPress: исследование, дизайн, разработка, QA, запуск и поддержка после запуска.
— Опыт управления несколькими клиентскими проектами одновременно с соблюдением сроков.
— Опыт координации кросс-функциональных команд: разработчики, дизайнеры, SEO-специалисты, контент-команды.
— Опыт использования инструментов управления проектами, таких как Asana или аналогичные.
Желательно:
— Практический опыт работы с WordPress, включая базовую настройку сайта и управление контентом.
— Знание HTML, CSS, JavaScript и PHP.
— Знакомство с производительностью сайтов, Core Web Vitals, техническим SEO и лучшими практиками доступности.
— Опыт работы с конструкторами сайтов, такими как Elementor, Divi или Gutenberg.
— Сертификат по управлению проектами.
— Опыт работы в Agile/Scrum средах.
Условия:
— Полностью удалённая работа с гибким графиком.
— Конкурентная зарплата, обсуждаемая на интервью в зависимости от компетенций, навыков и опыта.
— Ежегодный пересмотр зарплаты.
— Премиальные обучающие программы и доступ к внутренней базе знаний с 17-летним опытом.
— Бюджет на профессиональное оборудование.
— Доступ к современным инструментам.
— Долгосрочные и стабильные рабочие отношения.
График работы:
— Возможность обеспечить минимум 7 часов пересечения с рабочим днём 9:00–17:00 EST (понедельник–пятница).
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Product Manager, Networking + CDN, you’ll own two product areas: Networking (service mesh, Perimeter, VPC connectivity, and Microfrontends) and CDN (the caching layer, WAF and DDoS mitigation, domains, and general ingress). You’ll set direction for how applications and services connect securely, how traffic enters Vercel, and how content is delivered quickly and reliably around the world. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you'll do
Own the product vision, strategy, and multi-year roadmap across Vercel’s Networking and CDN product areas
Evolve existing Networking and CDN products by defining new features and designing new product surfaces
Define pricing for new products and features
Partner with Engineering on performance and reliability across Networking and CDN
Work directly with Enterprise customers and the field on connectivity, networking, performance, and security requirements that block adoption or scale
What you need
8+ years of product management experience, including building and shipping networking, CDN infrastructure, service mesh, or private connectivity products
Technical depth in service-to-service networking, VPC connectivity, HTTP caching semantics, cache invalidation, TLS, DNS, global request routing, and the routing challenges of composing independently deployed services into applications
Worked on Layer 7 security products such as WAF, DDoS mitigation, or bot management
Owned multiple connected products and set direction that other product teams built against
Worked directly with Enterprise customers on networking, connectivity, and security requirements
Used usage, reliability, and performance data to drive roadmap decisions
Bonus if you
Have worked at a cloud provider or on a serverless, container, or edge compute platform
Have operated production network infrastructure, or worked on products where incident response and postmortems are a regular part of the job
Have worked with compliance and security requirements in enterprise procurement
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Product Manager, Compute, you’ll own the product direction for Fluid compute, Functions, Sandbox, and the rest of the layer that runs every workload our customers deploy. You’ll set how developers configure, scale, and run code on Vercel, from a single function to multi-service architectures to agents. Fluid, our microVM-based compute infrastructure, already made new primitives possible, including Sandbox for running untrusted and agent-generated code. This is a senior role with wide latitude: you’ll decide where the platform goes next. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you'll do
Own the product vision, strategy, and multi-year roadmap for Vercel’s compute platform, including the primitives other product areas build on
Define how Vercel serves AI and agent workloads, where long-running, I/O-bound, and code-executing tasks have a different compute profile than request/response traffic
Shape the developer experience of running workloads on Vercel: resource model, attributes, API, and config files
Partner with Engineering on the performance and reliability bar for compute, including cold starts and creation time latency
Work directly with Enterprise customers and the field on compute requirements that block adoption or scale, and define pricing for new products and resources
What you need
8+ years of product management experience
Built and shipped infrastructure or developer platform products (ideally compute, serverless, containers, or runtime platforms), with working knowledge of concurrency, cold starts, isolation models, and cost and performance tradeoffs
Owned a platform area that other product teams build on, and set technical direction others adopted
Worked on AI or agent workloads and how their resource profile differs from conventional web traffic
Worked directly with Enterprise customers on infrastructure requirements
Used usage and product analytics data to drive roadmap decisions
Bonus if you
Have worked at a cloud provider or on a serverless, container, or edge compute platform
Have worked on sandboxing, isolation, or secure execution of untrusted code
Have worked on multi-runtime platforms and the tradeoffs of supporting several language runtimes
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: New York, New York, United States
About the Role
iCapital is seeking a Head of Content Strategy to lead and scale the firm's global content vision during its next phase of growth. This individual will develop a unified content strategy that strengthens iCapital's position across investment management, wealth management, and financial technology while expanding the firm's thought leadership across its growing platform of solutions. Working closely with executive leadership and senior subject matter experts, the successful candidate will translate complex industry insights into compelling content that informs, differentiates, and drives engagement. This leader will establish the editorial standards, governance structures, and operating model needed to deliver high-quality content at scale. Combining strategic leadership with hands-on content expertise, they will play a critical role in elevating iCapital's brand, market presence, and commercial impact.
Responsibilities
Develop and lead a multi-year content strategy and scalable messaging architecture that positions iCapital at the intersection of investment management, wealth management, and financial technology while supporting global and regional growth opportunities.
Build, lead, and mentor a high-performing content organization, including agency and external partner relationships, while establishing the workflows, governance structures, and resourcing models needed to operate efficiently at scale.
Translate complex financial and business concepts into compelling, audience-centric narratives across investment management, private markets, structured investments, ETFs, annuities, life insurance, and evolving platform capabilities.
Develop, write, edit, and oversee content across formats including thought leadership, executive perspectives, educational content, research distribution, presentations, newsletters, podcasts, video, digital content, and emerging channels.
Establish editorial standards, content governance frameworks, publication processes, editorial calendars, tone-of-voice guidelines, and audience-specific messaging to ensure consistency, quality, and regulatory compliance across the organization.
Partner closely with executive leadership, investment professionals, senior subject matter experts, Product Marketing, Brand, Digital, Social, PR, Events, Compliance, and international business teams to align content strategy with business priorities and market opportunities.
Expand content visibility and distribution through multi-channel programs, SEO and answer engine optimization (AEO), paid, owned, and earned media, strategic content partnerships, industry relationships, and emerging platforms.
Represent iCapital's thought leadership strategy through conferences, partner events, media relationships, executive presentations, and other initiatives that strengthen market presence and brand credibility.
Qualifications
15+ years of experience leading content strategy, editorial, thought leadership, or content marketing functions within financial services, investment management, wealth management, fintech, or a related industry
Bachelor's degree is required; advanced degree in finance, economics, journalism, communications, or a related field is preferred
Demonstrated success developing and executing enterprise-wide content strategies across multiple audiences, channels, formats, and global markets while delivering measurable business outcomes
Deep understanding of financial markets and experience partnering with portfolio managers, research analysts, strategists, economists, and other investment professionals to translate complex concepts for diverse audiences
Exceptional writing, editing, storytelling, and content development capabilities across long-form, short-form, and multimedia formats, with the ability to operate as both a strategic leader and hands-on practitioner
Proven ability to build and scale teams, establish content governance frameworks, manage complex projects, and lead multiple concurrent initiatives in fast-paced environments
Strong stakeholder management, communication, and influencing skills with a track record of advising senior executives, building trusted partnerships, and aligning cross-functional teams around shared objectives
Data-driven mindset with expertise in content performance measurement, analytics, SEO, AEO, content distribution, and optimization across digital, social, email, video, PR, paid media, and events
Benefits
The base salary range for this role is $215,000 to $300,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (mid-market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Own and manage mid-market client and broker relationships across a high-volume book of business (50–60 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 20% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
4+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position (inclusive of Base + Commission) is $125,000 to $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Компания SOFTSWISS, работающая в сфере IT и специализирующаяся на разработке программного обеспечения для iGaming, ищет Middle Operational Product Manager. В обязанности входит управление продуктами, связанными с онлайн-казино и платформами для ставок. Требуется владение английским и русским языками. Работа возможна в офисах в Варшаве или Познани, а также полностью удаленно.
В роли Product Manager, специализирующегося на мобильном росте, монетизации и веб-воронках, вы будете отвечать за развитие и оптимизацию продукта Moongate — приложения для звуковой терапии, направленного на улучшение сна, концентрации и снятие стресса. Работа предполагает удалённый формат с базированием в США. Ключевые задачи включают управление стратегиями роста мобильного приложения, разработку и внедрение эффективных методов монетизации, а также оптимизацию пользовательских путей на веб-платформах для повышения конверсии. Требования к кандидату включают опыт в управлении продуктами в сфере мобильных приложений, глубокое понимание механизмов монетизации и аналитики пользовательского поведения, а также навыки работы с веб-воронками и инструментами роста. Важна способность работать в удалённой команде и ориентированность на достижение бизнес-целей через инновационные решения.
Требования:
— +2 года опыта в user acquisition в геймдеве.
— Опыт с Google ADS, мобильными играми и бюджетами > 100к/месяц.
— English B1 и выше
Компания базируется в Польше и на Кипре, обсуждается удалённая работа и релокация.
Вакансия предполагает работу с Google ADS — одним из основных источников трафика компании, а также использование автоматизированных процессов и систем маркетинговой и внутриигровой аналитики с точными предиктами, работающими по DDD.
Australian Payments Plus, which manages essential Australian payment systems such as eftpos, BPAY, NPP, and the secure identity platform ConnectID, is seeking a Senior Project Manager based in Sydney. The role involves overseeing complex projects related to these payment infrastructures, ensuring timely delivery and alignment with strategic objectives. Candidates should have extensive experience in project management within the payments or financial services sector, demonstrating strong leadership and stakeholder management skills. Familiarity with Australian payment systems and regulatory environments is essential. The position requires coordinating cross-functional teams, managing risks, and driving continuous improvement to support the organization's mission of providing secure and efficient payment solutions.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UK & Ireland is Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product, Technology, Consumer and Restaurants.
Central London is where Deliveroo launched 10 years ago - and is our ‘heartland.’ The region spans from Ealing in the west to Canary Wharf in the east, and from Brixton in the south to Hampstead in the north. Within this region there is a thriving and diverse restaurant scene with some of the most exciting brands that we work with globally.
We are looking for an exceptional relationship builder to join as Head of Territory Management into our growing team in London. Our Territory teams are on the frontline growing our businesses together where it matters, directly with our partners in their restaurants. We are looking for a strong lead to take the role leading and developing a new team, driving relationships with our best local restaurant partners to new levels of collaboration and partnership with Deliveroo.
The Role
As the Head of Territory Management, you will be responsible for managing a team of Territory managers across London and develop key best local restaurants in the area. You will work closely with the Sales Manager, and the Deliveroo Client partners to drive business performance, optimise operational efficiency, and build strong partnerships with restaurant owners. Your role will be commercially focused however you will collaborate with various teams including: operations, sales, marketing and product to ensure local success across restaurant, customer and rider metrics. You will define and provide the strategic direction of the team and ensure senior stakeholders are kept informed and updated with on the ground knowledge. You will be expected to identify growth opportunities, suggest improvements, flag and proactively mitigate risks and report back to the business on the status of your territory.This role requires an individual who can be proactive, autonomous with exceptional relationship management skills, a proactive approach to partnership building, a passion for food and a willingness to learn about key restaurants and cuisines on the London scene.
The Head of Territory Management will be required to regularly travel around your area to visit partners, and will be based in our London HQ.
What you'll do
Lead and support your team of up to 6 territory managers and to develop a territory level strategy to retain and develop the best local selection of restaurants within the zones.
Set and achieve territory KPIs both at a macro and micro level.
Drive business performance in London, through Partner Marketing, Advertising sales, and Visibility.
Ensure the team optimise the operational performance of our restaurant offerings
Identify new partnership opportunities with top restaurants within your territory and work alongside the Sales managers and Client partners to develop the best cuisine selection in London.
Cultivate deep relationships with restaurant partners, identifying opportunities to grow their delivery business
Live and breath our Marketplace and provide on-the-ground knowledge and context about the city to the wider Deliveroo team
Act as an ambassador of Deliveroo's mission, brand, and product at industry and trade events
Requirements
Line management experience of Jnr to Mid level empolyees
Experience in commercially focussed roles
Strong problem-solving skills and ability to interpret and devise data-based strategies
Strategic and operational experience
Presentation and upward influencing skills
Outstanding communication and interpersonal skills whether face-to-face, virtually, telephone or written (eg: email)
Ability to take the initiative and adapt to constantly changing work environments
Desire to work with restaurants and build strategic partnerships, creating positive and lasting relationships
Experience using Salesforce or similar software
Desirable:
due to our diversity of cuisines, restaurant partners and neighbourhoods we serve coupled with our desire to provide the best service we possibly can, we really value additional language abilities and would love to hear from candidates who have any knowledge of: Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay in particular.
Line / People management experience with management of field sales teams would be an advantage
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
В роли Engineering Manager в компании Shopify, которая специализируется на предоставлении инструментов для создания и управления интернет-магазинами, предстоит руководить инженерной командой, обеспечивая эффективную разработку и внедрение решений для электронной коммерции. Кандидат должен обладать опытом управления техническими коллективами, пониманием процессов разработки программного обеспечения и навыками координации проектов в области e-commerce. Важным является умение работать с современными технологиями и инструментами, применяемыми в платформе Shopify, а также способность способствовать росту и развитию команды для достижения бизнес-целей компании.
География найма не уточнена
ГибридleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief