Location: Remote, KSA; Remote, UAE
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market.
You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you'll do
Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you'll bring
Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Arabic required
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
#LI-CA2
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Professional Services Project Manager (London area)
An overview of this role
GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you'll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You'll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You'll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices.
What you’ll do
Manage large-scale commercial projects and executive stakeholder meetings and communications.
Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
Drive improvements to Professional Services project management tools, processes, procedures, and templates.
Summarize key customer projects monthly and provide a summary for quarterly business reviews.
Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
Establish reliable, repeatable delivery processes, metrics, and operational procedures.
Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
What you’ll bring
Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
Experience supporting timely revenue recognition and executing change orders when needed.
Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
Enterprise customer and Professional Services experience is a plus.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Europe; Belgium; France; Ireland; Georgia; Portugal; United Kingdom
Workplace: Remote
BUILD, SCALE & OPERATE LEADING DTC BRANDS ALONGSIDE A-PLAYERS
MANEUVER MARKETING
Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.
In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.
These results caught the attention of The Financial Times https://www.ft.com/high-growth-asia-pacific-ranking-2023, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards https://www.sph.com.sg/media-centre/media-releases/fifty-local-smes-honoured-for-pioneering-success-and-innovation-at-30th-e50-awards/, jointly organised by The Business Times and KPMG in Singapore.
This is just the beginning of our journey, and you could be part of the next stage of our growth!
YOUR NEXT ROLE
Join us as HR Business Partner supporting our high-growth Health & Wellness DTC teams, while reporting directly to the Head of People. As an essential member of our lean HR function, you will play a critical role in aligning our People Strategies with our ambitious growth targets.
You’ll partner with all departments in a matrix environment (Creative, Growth, Tech & Ops) and have direct contact with senior managers and leaders to turn business goals into people outcomes. Expect real ownership: run performance cadences, level pay decisions, uplevel managers, and automate HR ops with modern tooling. You’ll refine playbooks, policies, programs and strategies and prove impact with eNPS, cycle time, and retention metrics.
If you are looking for a challenge, eager to learn, love translating data into decisions, coaching managers, and building scalable, hybrid set-up, this role will stretch your craft and accelerate your career growth!
This is a fully remote role that involves close collaboration with Singapore-based stakeholders. Candidates should be able to provide at least 3–4 hours of working overlap each day within Singapore business hours (9:00 AM–6:00 PM SGT).
WHAT YOU’LL DO
COMPETENCY FRAMEWORKS, PERFORMANCE MANAGEMENT & COMPENSATION
- Collaborate to keep job descriptions, levels, competency frameworks, and pay bands current and fit for scale
- Support and strengthen job levelling and role clarity across functions
- Orchestrate SMART KPIs linked to company OKRs, mid-cycle checkpoints, calibrations, and high-quality review narratives
- Coach and train managers on feedback, bias checks, and PDPs/PIPs with clear success criteria
- Convert review outcomes into 30/60/90-day development plans tied to skills, courses, and mentoring support
- Help prepare compensation approval packs with compa-ratio, budget gates, parity checks, and transparent total-rewards rationale
- Perform pre-offer checks and parity spot audits to support fair, consistent compensation decisions
- Ensure performance and compensation processes are documented clearly and applied consistently across teams
EMPLOYEE ENGAGEMENT, CULTURE & COMMUNICATIONS
- Run quarterly pulses, segment insights, and publish action plans with clear owners and timelines
- Translate engagement data into practical recommendations for leaders and managers
- Support employee experience initiatives across both in-person and remote/distributed teams
- Enable managers with comms packs, town hall content, and recognition rituals tied to company values
- Help strengthen culture, connection, inclusion, and follow-through through clear communication and manager enablement
- Measure impact through eNPS, inclusion index, message comprehension, and action completion rates
ONBOARDING, OFFBOARDING & TRANSITIONS
- Coordinate pre-boarding, access, equipment, and day-one readiness with IT, Finance, and Hiring Managers
- Run structured 7/30/60/90/180-day onboarding schedules and capture early feedback to accelerate ramp
- Improve onboarding processes to create a smoother, more scalable, and more consistent new hire experience
- Support structured offboarding processes, ensuring documentation, handovers, and employee exits are managed professionally and thoroughly
- Help manage employee lifecycle transitions, including internal moves and role changes where needed
BUSINESS PARTNERING & STAKEHOLDER MANAGEMENT
- Translate annual OKRs and quarterly business plans into clear people actions with options, trade-offs, and recommendations
- Run structured intakes, document decisions, and maintain stakeholder maps and action trackers
- Facilitate fast, audit-ready decisions across teams and track SLAs, CSAT, and lead times
- Partner with stakeholders across functions to align people practices with business priorities
HR OPERATIONS, COMPLIANCE & HRIS
- Execute Joiner-Mover-Leaver processes flawlessly with versioned docs, evidence, and timely provisioning
- Build knowledge base articles, forms, automated workflows, and simple dashboards for SLAs and data quality
- Maintain compliance calendars, remediate defects quickly, and support audit readiness without rework
- Help ensure core People processes are accurate, well-documented, and operationally strong
LEARNING & DEVELOPMENT
- Map role competencies to learning paths and support assignments, nudges, and recertifications
- Design practice-rich content and manager coaching guides
- Measure behavior and performance change over time and translate learning efforts into practical business value
Report time-to-proficiency, mobility, certification, and ROI narratives each quarter
HOW YOU’LL SUCCEED
Maneuver is an OKRs, KPIs & data-driven company, we are not Mad (Wo)Men (Well, not all), but Math (Wo)Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company:
- Culture, Employee Engagement & Satisfaction: eNPS, Turnover, Pulse Study Results
- HR Ops: Onboarding success rate, HCM/HRIS accuracy & P-Files documentation
- Perf. Management: Appraisal completion & Bi-Annual Perf. Management. efficiency
- L&D: Implementation of 70/20/10 model across all teams
WHAT YOU BRING
- 5–8 years HR experience as an HRBP, partnering with manager-level stakeholders in fast-paced, remote-first teams. Ideally with a mix of consultancy & in-house background, expertise within the D2C/Performance Marketing space is advantageous yet not mandatory
- Proven experience driving E2E People process across multiple fronts simultaneously in a matrix environment, supporting overall strategy while owning implementation, training and follow-ups with respective stakeholders and timeframes
- Strong organisational & time management skills to prioritise effectively & streamline processes. Excellent knowledge of time management principles (Gantt Charts) & SaaS highly preferred (Asana, Monday, etc…)
- Proficiency with Google Workspace and other office management tools such as Notion, Asana and Slack, enabling you to work seamlessly with digital records, databases, and communication critical to workplace operations
- Effective, streamlined & clear written/verbal communication skills interacting and influencing internal (e.g. Leaders, Managers & Employees) and external stakeholders
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience.
Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction.
What You’ll Be Doing
Deliver Exceptional Client Support:
Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions.
Coordinate Client Services:
Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up.
Ensure Service Excellence:
Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism.
Manage Client Operations:
Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
Identify and Escalate Issues:
Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
Maintain Compliance & Data Security:
Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies.
What We Look For In You
Education & Language:
Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders.
Relevant Experience:
At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred.
Client-Centric Mindset:
Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail.
Problem Solving & Judgment:
Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality.
Flexibility:
Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements.
Perks & Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Córdoba, Spain
Our client is a global manufacturer of plumbing, heating, air-conditioning, and refrigeration (PHAR) fittings and valves, with a manufacturing footprint across multiple European sites and a long-standing reputation for engineering excellence and reliability.
This role is accountable for the operational, financial, and strategic performance of all European manufacturing facilities, with additional responsibility for coordinating effectively with the group's Asian manufacturing partners. You will report directly to the Group CEO, and your primary objective will be to achieve or exceed budgeted performance across every facility while maintaining safe, efficient, cost-competitive, and customer-focused operations.
This is a senior operational leadership role suited to someone with a strong engineering and manufacturing background and proven multi-site leadership experience. The role demands the energy and organizational capability to lead a demanding international manufacturing operation, with frequent business reviews and regular international travel across Europe and Asia.
Responsibilities:
Ensuring every manufacturing facility achieves its budgeted operational, quality, and safety targets
Owning manufacturing costs across all sites and driving continuous improvement in cost competitiveness
Ensuring products consistently meet customer and regulatory quality requirements
Working closely with the Supply Chain Director to deliver customer service commitments and execute the approved production plan
Preparing, justifying, executing, and monitoring capital investment projects across the manufacturing footprint
Ensuring alignment, performance, and supply reliability from Asian manufacturing operations, including regular supplier performance reviews
Maintaining a safe working environment and full regulatory and environmental compliance across all sites
Leading and developing the manufacturing leadership team, including succession planning and employee engagement
Collaborating closely with Commercial, Sales, Supply Chain, and the Executive Leadership team on cross-functional improvement projects
Delivering monthly performance reporting to the CEO, escalating significant risks promptly, and maintaining a rolling 12-month manufacturing improvement plan
This role can be based in Wetzlar or Attendorn, Germany, Cordoba, Spain, or Poznan, Poland, and involves extensive international travel across Europe and Asia.
Requirements
Proven international, multi-site manufacturing leadership across Europe, with responsibility for operational, financial, and strategic performance
An engineering degree (Mechanical, Manufacturing, Industrial, or equivalent) is required; an MBA, postgraduate business qualification, or Lean Six Sigma Black Belt is a plus
A demonstrable track record of improving productivity, cost, quality, safety, and profitability through Lean manufacturing, operational excellence, and continuous improvement
Experience managing large operational budgets and manufacturing P&L
Experience managing capital investment projects, including justification, execution, and post-investment review
A commercially astute leader capable of influencing executive stakeholders and leading cross-functional collaboration across Manufacturing, Supply Chain, Sales, and Finance
Experience coordinating with manufacturing partners or suppliers outside your home region, ideally including experience with Asian manufacturing operations
Experience presenting operational and financial performance to CEO or Board-level stakeholders
Excellent communication skills, with fluent spoken and written English
Strong leadership and people development skills, including experience building succession plans for key roles
Willingness and ability to undertake extensive international travel across Europe and Asia
Experience within the plumbing, heating, air-conditioning, and refrigeration (PHAR) sector, valves, fluid control, or related industrial or automotive Tier 1 manufacturing is helpful but not required
Benefits
Base salary range €110,000 to €135,000.
Annual bonus scheme, incremental up to a maximum of 40% of base salary, based on budget being reached and above
Paid leave ranges from 21 to 30 days annually depending on location
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-spain-madrid-and-barcelona/
Equal Employment Opportunity and Non-Discrimination Policy (Spain)
Equal Opportunity Statement:
Both Keller Executive Search and our clients are committed Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief, sex, sexual orientation, gender identity or expression, marital status, pregnancy or maternity, disability, age, or any other characteristic protected under Spanish law, including the Workers' Statute (Estatuto de los Trabajadores) and Law 15/2022 on equal treatment and non-discrimination.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Adjustments:
Both Keller Executive Search and our clients are committed to providing reasonable adjustments for candidates and employees with disabilities, in accordance with Spain's General Law on the Rights of Persons with Disabilities (Real Decreto Legislativo 1/2013). We engage in an interactive process with candidates to identify effective, reasonable adjustments throughout the recruitment process.
Compensation Information:
For client positions, compensation information is available in the job post where possible. Where a salary range is not published, it will be discussed during the interview process. Actual salary will depend on skills, experience, and internal benchmarking for comparable roles at the client organisation, and may vary by role and location.
Right to Work:
Both Keller Executive Search and our clients comply with Spanish right to work legislation. All successful candidates will be required to provide evidence of their right to work in Spain, or in the relevant jurisdiction, before an offer of employment is confirmed.
Compliance with Spanish Employment Law:
Both Keller Executive Search and our clients comply with applicable Spanish employment legislation, including the Workers' Statute (Estatuto de los Trabajadores), Law 15/2022 on equal treatment and non-discrimination, and other relevant statutory requirements. This applies to all stages of employment, including recruitment, hiring, promotion, and termination.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment or discrimination based on any protected characteristic under Spanish law.
Data Protection and Privacy:
Both Keller Executive Search and our clients process candidate personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 on Data Protection and Digital Rights Guarantee (LOPDGDD). For more information about how we collect, use, and store your personal information for recruitment purposes, please review our Privacy Policy.
Pay Equity:
Both Keller Executive Search and our clients are committed to pay equity and comply with Spain's pay transparency and equal pay obligations, including the pay register (registro retributivo) requirements under Royal Decree 902/2020.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable Spanish laws regarding employment consideration for veterans, where relevant.
Use of AI in Recruitment:
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters, in line with our obligations under Spanish and EU data protection law regarding automated decision-making.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: Remote / Boston / Salt Lake City / San Francisco / New York
The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, IMC, Tower Research, Jump Trading, HRT, Jane Street, and SIG.
We're looking for a midlevel or senior IC to join our Platform/API engineering team. You'll be responsible for building, maintaining, and promoting our JavaScript client library, working closely with our design team to bring production-ready interfaces to life. This role is primarily focused on TypeScript/JavaScript, with some full-stack/Python work as well.
Responsibilities
Own, build, and maintain our JavaScript client library, ensuring it is robust, well-tested, and easy for external users to integrate with.
Integrate native libraries into JavaScript/TypeScript code using tools like N-API, node-addon-api, or Wasm.
Build responsive, performant front-end applications using React, Redux, Vite, Web Workers, and WebSockets.
Contribute to full-stack projects, including backend work in Python (or Rust), REST API design, and database/migration work.
Work between design and engineering teams to translate designs (e.g. Figma handoffs) into production-ready components and design systems.
Set up and maintain CI/CD pipelines, including publishing to npm.
Document components using Storybook or similar tooling.
Collaborate cross-functionally to ensure smooth feature rollouts and updates.
Preferred background
Experience working between high-performing design and engineering teams, including production-ready design systems and tools (e.g. Figma handoffs).
Proficiency with React, Redux, Vite, Web Workers, and WebSockets.
Background in trading, market data, or quantitative finance.
Hands-on backend experience building APIs, working with databases, and migrations.
Full-stack experience with backends in Python or Rust, including REST API design.
Familiarity with Storybook or similar component documentation tooling.
Good communication skills and work ethic for a remote workplace.
We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency.
The base salary range for this role is $130,000–$215,000, benchmarked to Tier 1 locations in each country. Total compensation may also include bonuses, commissions, and equity, depending on the role.
Notice about phishing scams
Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from
@databento.com
or
us.greenhouse-mail.io
(our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.
--
Databento, Inc. provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. We comply with federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, layoff, recall, transfer, leave, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.
Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!
Location: Los Angeles, United States
Workplace: onsite
About Xsolla
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking an
Analyst, Capital Markets Intelligence and CRM
to operate the information layer that the entire Capital Markets Group runs on: producing the daily market intelligence that directs senior coverage attention, building and maintaining the institutional relationship data that every mandate draws on, tracking the global events landscape that drives origination, and preparing the briefing materials that put senior coverage into every meeting fully prepared.
The corporate title for this seat is Analyst, with no direct reports. The seat offers unusual breadth for the level: direct exposure to fund formation, private placements, and credit and distressed situations across gaming and interactive entertainment, daily interaction with the group's senior leadership, and a defined development path toward coverage or capital formation responsibility.
The Analyst, Capital Markets Intelligence and CRM will be based in Los Angeles, CA, Xsolla's headquarters, in office, and will report to the Vice President, Investor Relations and Capital Formation. Travel is limited to up to 10 percent, primarily for priority industry events. This is a full time position.
How to Apply
Interested candidates should apply via the application button below, together with a resume and a short note on relevant experience. The Xsolla Talent Acquisition team will follow up on qualifying applications.
Role Overview
As Analyst, Capital Markets Intelligence and CRM, you will run the information systems that the entire Capital Markets Group depends on: the daily intelligence product, the institutional relationship database, the events calendar, and the meeting preparation that keeps senior coverage armed for every conversation. The role suits a candidate who wants the analytical rigor of an investment banking seat combined with real ownership of a system they run themselves.
Key Responsibilities
Market Intelligence
Produce the daily digest. Produce the daily capital markets intelligence digests and the Friday weekly rollup, applying the group's prioritization rubric and tiered output formats for individual, team and executive audiences, and operate the reader feedback loop that tunes the product over time.
Monitor global sources. Monitor the defined multilingual source set with translation tooling and flag regionally significant items to the Americas, MENA and APAC coverage heads.
Track special situations. Track the distressed and special situations landscape across gaming and interactive entertainment, and prepare screening one pagers on qualifying situations for review at the weekly pipeline call.
Relationship Data Operations
Build institutional records. Build institutional records in the firm's relationship platform, sourcing from public materials, licensed data providers and event lists, with enrichment, deduplication and tiering support to the group's data standards.
Operate the staging workflow. Operate the prospect staging and promotion workflow, ensuring nothing enters the production database without review, and support the quarterly tiering refresh.
Maintain the audit trail. Maintain the audit trail on data provenance and consent context consistent with the firm's data handling standard.
Coverage Support
Prepare meeting briefs. Prepare meeting briefs for every Tier 1 interaction at least 24 hours in advance, including institution profile, relationship history, live items and suggested talking points; log outcomes and next actions in the platform after each meeting.
Support materials preparation. Support materials preparation for investor meetings, roadshows and transaction processes under the direction of the VP and coverage heads.
Events and Convening
Maintain the events calendar. Maintain the global events calendar across credit, private capital, SPAC, venture, family office and sovereign conferences, with rolling 30, 60 and 90 day action lists and attendance recommendations.
Run event follow up. Run event follow up operations, capturing who the team met, promoting qualified contacts into the platform and tracking post event actions to completion.
Candidate Profile
Experience
1 to 3 years of experience in investment banking, equity or credit research, management consulting, or a data intensive operations seat at a financial institution; exceptional final year candidates and recent graduates with relevant internships will be considered.
Working knowledge of the gaming and interactive entertainment ecosystems is a plus, as is exposure to data providers such as Preqin, PitchBook or Bloomberg.
Domain Expertise
Excellent research and business writing skills, with the ability to compress large volumes of information into decision ready summaries.
Familiarity with Salesforce administration concepts, SQL, or automation tooling used to build workflows is preferred.
Skills and Competencies
Strong working proficiency in Excel and demonstrated comfort operating CRM or comparable structured data systems, with accountability for data quality.
Meticulous attention to detail, high throughput, and the judgment to distinguish signal from noise under time pressure.
Discretion with confidential information and a high degree of ethics and integrity.
Professional working proficiency in one or more of Mandarin, Japanese, Korean, Arabic, Portuguese or Spanish is preferred.
Education and Credentials
A bachelor's degree is required.
The SIE examination, passed or scheduled, is preferred; Xsolla sponsors relevant professional examinations and designations as part of its analyst development program.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Analyst, Capital Markets Intelligence and CRM role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, and comprehensive health, retirement, and wellbeing benefits.
Location: Dubai, United Arab Emirates
Workplace: onsite
About You
As Head of Investor Capital and Relations, Middle East, you will operate independently in region with a global reporting line and executive sponsorship, and with the mandate to build the firm's Middle East franchise from first principles: the coverage map, the institutional relationships, the office and, ultimately, the regional team.
This is a builder's role. You will own senior coverage of the region's sovereign wealth funds, government related entities and family offices, lead the office establishment and hub determination between DIFC and ADGM, and coordinate closely with counsel and the firm's government relations workstreams as you build a durable Gulf franchise.
About the Opportunity
Xsolla is seeking a Head of Investor Capital and Relations to be the firm's senior presence in the Gulf and own its most strategically important capital relationships: the region's sovereign wealth funds, government related entities and principal family offices. The GCC is executing one of the most ambitious government backed investment programs in the history of the games industry, and this seat exists to convert that alignment into anchor limited partner relationships, co-investment partnerships and strategic financings for the firm's investment vehicles and transaction pipeline.
The corporate title for this seat is Executive Director, with a defined path to Managing Director tied to franchise milestones. The seat will have one direct report initially, a Regional Relationship Manager, to be hired following office establishment.
The Head of Investor Capital and Relations, Middle East will be based in Dubai (DIFC) or Abu Dhabi (ADGM), with the hub determination in progress and open to the successful candidate's input, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of 50 percent or more across the GCC and wider MENA, with periodic travel to Los Angeles and New York. This is a full time position; the regional package will be structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
About Us
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
RESPONSIBILITIES
Key Responsibilities
Sovereign and Institutional Coverage
Own sovereign coverage. Own senior coverage of the region's sovereign wealth funds and government related entities, including their gaming, technology and entertainment investment vehicles, with documented access paths and personal ownership of the firm's most senior regional relationships.
Build family office coverage. Build and maintain coverage of the GCC's principal single and multi family offices, regional institutional investors and banks, with complete, current records in the firm's relationship platform.
Map the counterparties. Map the decision making architecture of each priority institution, including investment committee cadence, mandate criteria, co-investment appetite and approval chains, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising processes for the firm's investment vehicles within applicable private placement and promotion regimes, coordinating with counsel on the marketing approach for each jurisdiction.
Originate co-investment dialogues. Originate and manage sovereign co-investment dialogues alongside fund principals, and support strategic and government aligned financing conversations through to execution.
Own diligence processes. Manage institutional diligence processes end to end, including DDQ coordination, data room support, operational due diligence visits and reference management.
Franchise and Regional Platform
Advise on the hub decision. Advise the hub determination between DIFC and ADGM, and lead the establishment of the regional office with Legal and Finance, including regulatory positioning of the firm's regional activities.
Build the region's presence. Build the firm's presence across the region's priority investment forums and convening platforms, and run a regional events calendar that converts presence into qualified pipeline.
Coordinate with government relations. Coordinate deliberately with the firm's government relations and sovereign engagement workstreams so that capital coverage and institutional diplomacy reinforce one another.
Build the regional team. Recruit and develop the regional Relationship Manager and subsequent hires; establish coverage and CRM standards for the region.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and promotion activity complies with applicable regimes, including DIFC and ADGM promotion rules and the private placement frameworks of each GCC jurisdiction, in coordination with counsel.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination with the firm's compliance processes, and escalate reputational risk considerations early.
REQUIREMENTS
Candidate Profile
Experience
10 or more years covering MENA institutional capital from an investment bank, sovereign investor, placement agent, asset manager or family office platform, including at least 5 years in a senior client facing capacity.
Demonstrable senior relationships inside GCC sovereign institutions and principal family offices, with a referenceable record of capital raised, commitments secured or strategic partnerships executed in the region.
Existing relationships across the region's sovereign gaming, esports and digital entertainment programs and their investment arms are a strong advantage, as is a cumulative placement or capital formation record in the region of USD 500 million or more.
Domain Expertise
Working knowledge of the regional regulatory landscape relevant to fund marketing and promotion, including the DIFC and ADGM frameworks and private placement practice across the GCC.
Experience marketing alternative strategies such as credit, special situations or private equity to sovereign and family office investors, including familiarity with Shariah aware structuring considerations, is preferred.
Experience establishing or operating a regulated or exempt presence in the DIFC or ADGM is preferred.
Skills and Competencies
Deep cultural fluency and protocol judgment in sovereign, government and family office settings, and the discretion those relationships demand.
Proven ability to operate independently in region on a global platform, with disciplined reporting, pipeline management and follow through.
Exceptional written and verbal communication skills in English; Arabic language fluency is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical plan, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the UAE Personal Data Protection Law:
Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact careers@xsolla.com
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Singapore
Workplace: onsite
About Xsolla
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking a
Head of Investor Capital and Relations
to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community.
The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat.
The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint.
This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia.
Key Responsibilities
Institutional and Strategic Coverage
Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform.
Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties.
Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia.
Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits.
Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals.
Franchise and Regional Platform
Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline.
Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head.
Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early.
Candidate Profile
Experience
8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility.
Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed.
Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage.
Domain Expertise
Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks.
Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred.
Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred.
Skills and Competencies
Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones.
Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is strongly preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Americas Remote
Hi, I’m Josh, Engineering Manager at
Customer.io
. We’re looking for a curious, AI-forward Developer Experience Engineer to join our Integrations team and help us build the tools that developers rely on to integrate with
Customer.io
.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a developer using your tools, not just an engineer building them. You care about API design, developer experience, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build and evolve
Customer.io
's SDKs across platforms - including Android, iOS, Node, and Go - and the developer tools that support them
Lead SDK initiatives end to end: set technical direction, write the code, manage the release, and own the outcome
Improve SDK delivery infrastructure - CI, automated testing, versioning, publishing, and release processes - so shipping is reliable and low-friction
Partner closely with product and design to turn loosely defined goals into a great developer experience
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Use AI agents to make multi-file changes across unfamiliar codebases and languages by scoping the work, writing the prompt, and verifying the output
Bring strong customer empathy to the role - understanding what the engineers integrating with our SDKs actually need, and occasionally engaging directly with them
What we're looking for
Expert-level competency in at least one established programming language, with strong software design and API design fundamentals
Experience building and evolving mature, production-quality software, with a clear understanding of how systems fit together and how other developers consume them
Exceptional fluency with current LLMs and agentic coding tools (e.g., Claude, Cursor, Codex) - using AI to understand unfamiliar codebases, work across languages, and run things in parallel or autonomously
High autonomy in ambiguous environments - you clarify the problem, validate its value, and drive implementation without close direction
Strong written and verbal communication, with the ability to explain technical decisions and tradeoffs clearly
Ability to work effectively across multiple languages and stacks; prior experience in every language we support (Swift, Kotlin, Node, Go) is not required
Nice to have: experience building external-facing SDKs, APIs, or developer tools; experience owning CI, testing, versioning, or release infrastructure; or forward-deployed engineering experience.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call
(30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager & AI Skills Interview (60 mins)
- We'll explore ownership, autonomy, and collaboration, then dig into how you actually use AI in your day-to-day workflow.
Practical AI-Enabled Coding Round (60 mins)
- A live, collaborative session where you'll extend a sample SDK using AI tools. Wwe want to see how you think and work with AI as part of your process.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards.
The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.
Responsibilities
Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels.
Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates.
Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms.
Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools.
Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite.
Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines.
Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs.
Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages.
Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software.
Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.
Requirements
Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field.
Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications.
Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools.
Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience.
Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy.
Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation.
Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks.
Demonstrated capacity to work independently on defined tasks while following appropriate guidance.
Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith.
You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience.
What you’ll do
Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab.
Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way.
Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality.
Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear.
Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale.
Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration.
Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering.
Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads.
Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production.
Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby.
Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling.
Ability to find, diagnose, and prevent performance and reliability problems at scale.
Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team.
Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus.
About the team
We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group.
We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale.
For more on how we work, see the
team handbook
page.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Poland (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a dedicated and proactive Senior Business Development Manager to join our team.
As a Business Development Manager, you will play a key role in expanding our network of Key Opinion Leaders (KOLs) and affiliates in Poland. This role is responsible for those partnerships from a to z.
What You'll Be Doing
Expert Knowledge:
Demonstrate extensive knowledge of the trading and crypto industries, including market trends, regulations, and key players, to make informed business decisions.
Affiliate Recruitment:
Proactively search for and attract new affiliates, VIP traders and trading/crypto communities and influencers, fostering strategic partnerships to enhance our network.
Results-Driven Approach:
Implement strategies and campaigns to drive measurable results, focusing on creating content, increasing trading volume, acquiring new users, and promoting active transactions through affiliate channels.
Relationship Building:
Cultivate and maintain strong business relationships with VIP and affiliates, ensuring their needs are met and aligning their strategies with our business objectives for mutual growth.
Partnership Expansion:
Initiate and participate in meetings with partners, exploring opportunities to expand cooperation and strengthen existing relationships, both locally and internationally.
Collaboration with Product Team:
Collaborate closely with colleagues from the product department, providing valuable market insights to optimize product offerings and attract qualified users.
Competitor Analysis:
Stay updated on competitors' advantages and industry trends, utilizing this knowledge to refine our strategies, maintain a competitive edge, and capitalize on market gaps.
What We Look For In You
Bachelor's degree in Business, Marketing, Analytics, or a related field (or equivalent years of experience)
Fluency in English and Polish
Proven experience in affiliate operations, performance marketing, or BD within crypto, finance, or trading - especially in Poland
Strong analytical skills, with hands-on experience using data/BI tools (e.g. Excel, SQL, Tableau/Looker or
similar) to driving decisions
Solid understanding of affiliate marketing operations: tracking, attribution, campaign management
Highly organized, process-oriented, and comfortable owning operational details end-to-end
Goal-oriented mindset, with a focus on measurable results and continuous optimization
Understanding of financial market dynamics and regulations relevant to the Polish/Eastern European region
Nice to Have
Experience working across time zones and cross-cultural teams
Bonus points if you have previously worked at a crypto exchange, trading company, CFD broker!
Passionate about blockchain technology and the crypto trading space
Knowledge of other Eastern European languages is a strong plus
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Event Contracts are one of the fastest-growing financial innovation categories globally over the past two years, showing significant potential across crypto, politics, sports, and macro events. We are building our own Event Contract product line from the ground up. We are looking for a Senior Product Manager who understands both financial products design, trading systems and market microstructure to take the business line to the next growth phase.
What You’ll Be Doing
Own the full lifecycle of this business line — from mechanism design and liquidity build-out to user growth and experience optimization — driving the end-to-end planning and execution of the Event Contract product line.
Product Mechanism Design
: Own the overall design of Event Contract products, including but not limited to product specs for Up-Down, Between (range), and Hit; strike price generation logic; settlement mechanism design; and the specs of contracts on crypto, equities, and other underlyings.
Market Depth & Liquidity Framework
: Design and drive the Market Maker incentive and obligation framework (spread, depth, uptime, and other obligation metrics); continuously monitor order book quality (spread / depth / uptime) to keep the product competitive on key liquidity metrics.
Business Growth
: Own user experience, user growth, and business scaling for this category — including defining and executing user growth campaigns, acquisition/retention/activation strategies, and coordinating channel and operations resources; accountable for core business metrics such as trading volume and user count.
Competitive Research, Data-Driven Decisions & Cross-Team Collaboration
: Continuously track the product mechanisms, fee structures, volume composition, and growth strategies of leading domestic and international competitors, translating industry best practices into product iteration plans for our platform; conduct in-depth analysis of internal trading data to produce actionable product and growth recommendations; work closely with Trading Engine, Frontend, Risk/Settlement, Liquidity/Market Making, and Operations teams to drive execution and iteration.
New Business Exploration
: Explore opportunities to combine event contracts with other product formats (e.g., structured products, social/community mechanics, copy trading, broker distribution partnerships) to open up new growth curves for the platform.
What We Look For In You
Experience building complex backend systems from 0 to 1 (e.g. trading systems, ad systems, e-commerce systems, or payment systems). Candidates with internet product growth experience, having led acquisition/retention/activation campaigns and owned business outcomes and metrics, have a strong advantage.
Exceptional learning ability, logical reasoning, and quantitative skills. Strong ability to abstract and translate real-world business scenarios into elegant data structures and business logic.
Deep understanding of financial derivatives principles, and experience owning the 0-to-1 design or large-scale overhaul of futures/options trading systems is preferred. Alternatively, strong learning ability and transferable methodology from building similar complex systems are welcome.
Strong drive and leadership. Excellent data analytical skills.
Strong insight and judgment, and able to identify hot topics and market opportunities amid constant change. Sustained interest in and understanding of event contracts underlying such as crypto, macro events, sports, and politics.
Ability to systematically produce AI tools to improve personal work output and efficiency (AI leverage) — e.g. using AI to support data analysis, documentation, and code/query writing in day-to-day work.
Experience investing or trading in equities, FX, crypto spot/derivatives, or quantitative trading is preferred.
Nice-To-Haves
Experience in options product design or trading, or hands-on trading/research/industry experience with similar event contracts platforms is a plus.
Experience designing Market Maker strategies or liquidity incentive mechanisms is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Event Contracts are one of the fastest-growing financial innovation categories globally over the past two years, showing significant potential across crypto, politics, sports, and macro events. We are building our own Event Contract product line from the ground up. We are looking for a Senior Product Manager who understands both financial products design, trading systems and market microstructure to take the business line to the next growth phase.
What You’ll Be Doing
Own the full lifecycle of this business line — from mechanism design and liquidity build-out to user growth and experience optimization — driving the end-to-end planning and execution of the Event Contract product line.
Product Mechanism Design
: Own the overall design of Event Contract products, including but not limited to product specs for Up-Down, Between (range), and Hit; strike price generation logic; settlement mechanism design; and the specs of contracts on crypto, equities, and other underlyings.
Market Depth & Liquidity Framework
: Design and drive the Market Maker incentive and obligation framework (spread, depth, uptime, and other obligation metrics); continuously monitor order book quality (spread / depth / uptime) to keep the product competitive on key liquidity metrics.
Business Growth
: Own user experience, user growth, and business scaling for this category — including defining and executing user growth campaigns, acquisition/retention/activation strategies, and coordinating channel and operations resources; accountable for core business metrics such as trading volume and user count.
Competitive Research, Data-Driven Decisions & Cross-Team Collaboration
: Continuously track the product mechanisms, fee structures, volume composition, and growth strategies of leading domestic and international competitors, translating industry best practices into product iteration plans for our platform; conduct in-depth analysis of internal trading data to produce actionable product and growth recommendations; work closely with Trading Engine, Frontend, Risk/Settlement, Liquidity/Market Making, and Operations teams to drive execution and iteration.
New Business Exploration
: Explore opportunities to combine event contracts with other product formats (e.g., structured products, social/community mechanics, copy trading, broker distribution partnerships) to open up new growth curves for the platform.
What We Look For In You
Experience building complex backend systems from 0 to 1 (e.g. trading systems, ad systems, e-commerce systems, or payment systems). Candidates with internet product growth experience, having led acquisition/retention/activation campaigns and owned business outcomes and metrics, have a strong advantage.
Exceptional learning ability, logical reasoning, and quantitative skills. Strong ability to abstract and translate real-world business scenarios into elegant data structures and business logic.
Deep understanding of financial derivatives principles, and experience owning the 0-to-1 design or large-scale overhaul of futures/options trading systems is preferred. Alternatively, strong learning ability and transferable methodology from building similar complex systems are welcome.
Strong drive and leadership. Excellent data analytical skills.
Strong insight and judgment, and able to identify hot topics and market opportunities amid constant change. Sustained interest in and understanding of event contracts underlying such as crypto, macro events, sports, and politics.
Ability to systematically produce AI tools to improve personal work output and efficiency (AI leverage) — e.g. using AI to support data analysis, documentation, and code/query writing in day-to-day work.
Experience investing or trading in equities, FX, crypto spot/derivatives, or quantitative trading is preferred.
Nice-To-Haves
Experience in options product design or trading, or hands-on trading/research/industry experience with similar event contracts platforms is a plus.
Experience designing Market Maker strategies or liquidity incentive mechanisms is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Budapest, Budapest, Hungary
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
Proficiency in both spoken and written Dutch, along with a high level of English language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willing to work on shift rotation.
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite.
Perks &
Benefits
Competitive remuneration package
Yearly performance bonus
Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
Employee engagement, recognition and appreciation program.
Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
Hybrid work environment available as part of our flexible working approach
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 1,000 employees, 7 billion downloads, $1b+ revenues and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
ROLE
SILs are Voodoo's internal consulting team, reporting to the Chief of Staff. You are dropped into the company's most important operational problems with a simple mandate: fix them. You work hands-on with leaders across gaming, apps, growth, and central functions — with the access of an insider and the toolkit of a top consultant.
WHAT YOU WILL DO
- Improve internal processes — diagnose broken or slow processes, redesign them, and implement the fix (not just recommend it).
- Help leaders improve their operations — embed with studio, publishing, or functional leaders to raise the performance of their teams: KPIs, organization, tooling, ways of working.
- Run tactical projects — scoped 4–12 week projects: market analysis, cost reviews, post-mortems, integration work, tooling rollouts.
- Fix internal issues of many types — ambiguous, cross-team problems nobody owns; you own them until they're solved.
WHAT WE'RE LOOKING FOR
- 3–6 years at a top strategy consulting firm (MBB, Oliver Wyman, Roland Berger, Kearney, Advancy, EY-Parthenon), in M&A/transaction services, or in a high-performing BizOps/strategy team of a scale-up.
- Structured problem-solver with strong analytics (advanced Excel/Sheets; SQL a strong plus).
- Doer mentality: implements solutions, works autonomously, handles several workstreams.
- Strong interpersonal skills — able to win the trust of leaders quickly without formal authority.
- Top academic background (business or engineering).
- Fluent English (French is a plus).
- Passion for games/consumer apps a plus.
WHAT WE OFFER
- Consultant-style variety with operator-style impact — and no travel or sales.
- Direct exposure to Voodoo's leadership; fast track to operational leadership roles internally.
- Competitive package.
BENEFITS
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Premium healthcare coverage SideCare, for your family 100% borne by Voodoo
- Wellness activities in our Paris office
ГибридleadParis
УдалённоseniorRemote, United Kingdom
УдалённоEurope; Belgium; France; Ireland; Georgia; Portugal; United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоOfficial emails come only from; Our recruiting data suggests that underrepresented applicants often downplay their skills
ОфисLos Angeles, United States
ОфисheadDubai, United Arab Emirates
ОфисheadSingapore; Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones
seniorГеография найма не уточнена
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
УдалённоseniorRemote, United Kingdom; We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools
Poland (Remote); Experience working across time zones and cross-cultural teams