Middle Project Manager
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Project менеджмент вакансии
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Ключевые требования: опыт в масштабной инфраструктуре - ЦОДы физические и облачные, их миграция. Офис (Ташкент). Помощь при переезде.
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Ipotekabank — банк в Узбекистане, входящий в международную финансовую OTP Group, специализирующийся на ипотечном и розничном кредитовании. Офис (Ташкент).
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Задачи: — вести до четырёх B2B-проектов заказной разработки одновременно с общей кросс-функциональной командой; — проводить discovery, клиентские воркшопы и presales-встречи на немецком; — вместе с CEO, архитектором и разработчиками прорабатывать решение, scope, сроки и оценки; — готовить, презентовать и защищать коммерческие предложения и технические решения; — управлять delivery: требованиями, планом, сроками, бюджетом, рисками, изменениями и ожиданиями клиента; — сопровождать web/mobile-проекты от presales до релиза и production support; — разбираться в технических операционных вопросах, включая выпуск приложений в App Store и Google Play; — находить возможности для развития проектов и upsell. Требования: — русский — свободный, для ежедневной коммуникации с командой; — немецкий — уверенный B2+/C1 для полностью самостоятельной клиентской коммуникации и presales; — английский — рабочий; — от 3 лет hands-on PM-опыта именно в custom software development / IT-аутсорсинге / digital production; — подтверждённый опыт работы с внешними B2B-клиентами, желательно DACH; — опыт discovery, presales, оценки и защиты решений; — понимание SDLC, web/mobile-разработки и процессов релиза; — готовность работать руками, а не только управлять PMO или большой группой менеджеров; — готовность к командировкам по Европе примерно раз в месяц, обычно до 5 дней. Расходы оплачивает компания. Условия: — полностью удалённая работа; — €48 000–72 000 gross в год; — бонусы за upsell и сильные результаты проектов; — оформление по service contract, юридическая схема уточняется индивидуально по стране; — релокация не предусмотрена.
48 000 – 72 000 €
Сбер2В — специализированный ИТ-холдинг внутри экосистемы Сбера, созданный для цифровизации и технологической поддержки бизнеса, регионов и госсектора. Вакансия руководителя проектов в области технологического консалтинга. Возможен офисный или гибридный формат работы в Москве.
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Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.
Зарплата не указана
Зарплата не указана