Вакансии

Location: Vilnius Job Overview Wargaming is looking for a proactive, excited and determined Product Analyst to join WoT Analytics team. In this role, you'll work at the intersection of data, product strategy, and business impact, transforming complex questions into actionable insights that directly influence product direction, user experience, and business outcomes. You'll lead end-to-end analytical projects, partner closely with Product, Engineering, Design, and Business teams, and become a trusted advisor on everything from product performance to user behavior to monetization optimization. Your work will directly support decision-making processes across the organization. What will you do? Lead exploratory analysis and apply statistical methods to solve complex product and business problems, validating hypotheses with data Work autonomously on end-to-end analysis projects focused on product metrics, feature impact, player behavior, and opportunities to improve engagement, retention, monetization, or product health Define and maintain product metrics, ensuring consistent KPI definitions and clear relationships between engagement, retention, monetization, and overall product health Build dashboards and reports that support product, business, and operational decisions Develop reproducible analytical workflows using modern analytics tools (Python/R, AB test platforms, BI tools, AI) Leverage AI and machine learning techniques to enhance analytical processes, automate insights, and develop predictive models for business needs Frame ambiguous problems into hypotheses and execution plans, aligning stakeholders on scope and success metrics Promote data-driven decision-making and contribute to shared analytical standards, documentation, and best practices Build deep domain expertise in your product area (e.g., monetization, retention, economy, live operations, platform analytics, user acquisition) What are we looking for? 3+ years of experience in Product Analytics, Data Analytics, or a related role, preferably in digital products or gaming. Analytical ownership: Ability to turn ambiguous product questions into structured investigations, actionable insights, and recommendations. Strong SQL and Python skills: Proficiency in complex SQL queries and hands-on experience with Python for data processing and analysis. Data visualization: Experience with BI tools such as Tableau, Looker, Power BI, or similar, and the ability to communicate insights through effective visualizations. Statistical expertise: Solid understanding of experimental design, segmentation, hypothesis testing, and statistical methods. AI-driven analytics: Experience applying AI/ML to business and product challenges, automate analytical workflows, and develop predictive solutions. Product mindset and autonomy: Ability to independently navigate ambiguous problems, identify opportunities, and drive analytical projects from exploration to impact. Communication and collaboration: Strong storytelling skills and experience aligning cross-functional stakeholders on analytical scope, success metrics, and recommendations. English proficiency: B2 level or higher, written and spoken. What additional skills will help you stand out? Experience in gaming, entertainment, or consumer product analytics Experience with AB testing platforms and experimentation best practices Experience working with Snowflake, Cloudera Impala / Hive, Oracle SQL Knowledge and practical application of machine learning algorithms Rich gaming experience in different games and over 1000 World of Tanks battles Work mode Hybrid (2-3 days of work from the office) The salary range for this role in Vilnius is EUR 4500-5600 monthly gross. Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Vilnius include: Additional paid time off Sick Leave Compensation Pregnancy and Childbirth Leave Benefit Career development and education opportunities within the company Meal Allowance Premium Private Health Care Mental well-being program (iFeel) Perks discounts platform (over 450 exclusive discounts) Personal Gaming Account Coffee, fruits, and snacks in the office Company events Seniority Awards Referral program - You can recommend the best talents to the company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Location: Nicosia Job Overview Wargaming is looking for a proactive, excited and determined Product Analyst to join WoT Analytics team. In this role, you'll work at the intersection of data, product strategy, and business impact, transforming complex questions into actionable insights that directly influence product direction, user experience, and business outcomes. You'll lead end-to-end analytical projects, partner closely with Product, Engineering, Design, and Business teams, and become a trusted advisor on everything from product performance to user behavior to monetization optimization. Your work will directly support decision-making processes across the organization. What will you do? Lead exploratory analysis and apply statistical methods to solve complex product and business problems, validating hypotheses with data Work autonomously on end-to-end analysis projects focused on product metrics, feature impact, player behavior, and opportunities to improve engagement, retention, monetization, or product health Define and maintain product metrics, ensuring consistent KPI definitions and clear relationships between engagement, retention, monetization, and overall product health Build dashboards and reports that support product, business, and operational decisions Develop reproducible analytical workflows using modern analytics tools (Python/R, AB test platforms, BI tools, AI) Leverage AI and machine learning techniques to enhance analytical processes, automate insights, and develop predictive models for business needs Frame ambiguous problems into hypotheses and execution plans, aligning stakeholders on scope and success metrics Promote data-driven decision-making and contribute to shared analytical standards, documentation, and best practices Build deep domain expertise in your product area (e.g., monetization, retention, economy, live operations, platform analytics, user acquisition) What are we looking for? 3+ years of experience in Product Analytics, Data Analytics, or a related role, preferably in digital products or gaming. Analytical ownership: Ability to turn ambiguous product questions into structured investigations, actionable insights, and recommendations. Strong SQL and Python skills: Proficiency in complex SQL queries and hands-on experience with Python for data processing and analysis. Data visualization: Experience with BI tools such as Tableau, Looker, Power BI, or similar, and the ability to communicate insights through effective visualizations. Statistical expertise: Solid understanding of experimental design, segmentation, hypothesis testing, and statistical methods. AI-driven analytics: Experience applying AI/ML to business and product challenges, automate analytical workflows, and develop predictive solutions. Product mindset and autonomy: Ability to independently navigate ambiguous problems, identify opportunities, and drive analytical projects from exploration to impact. Communication and collaboration: Strong storytelling skills and experience aligning cross-functional stakeholders on analytical scope, success metrics, and recommendations. English proficiency: B2 level or higher, written and spoken. Work mode Hybrid (2-3 days of work from the office) Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include: 21 days annual leave (additional days based on years of service: up to 25 days) Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) Sick Leave (10 days top-up to statutory allowance per year) Maternity Leave (18 weeks top-up to statutory allowance per case) Career development and education opportunities within the company English Language courses fully covered by the company upon Manager’s approval Private Health Care Mental well-being program (iFeel) Onsite gym and spa Free parking close to the Nicosia offices, based on availability Free drinks-equipped kitchen in every floor building Eurobank benefits (if applicable) Employee discounts (e.g. restaurants, bars, etc.) Personal Gaming Account Onsite canteen with subsidized prices for food and drinks Company events, Social Clubs Seniority Awards Referral program - You can recommend the best talents to the company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Location: Warsaw Job Overview Wargaming is looking for a proactive, excited and determined Product Analyst to join WoT Analytics team. In this role, you'll work at the intersection of data, product strategy, and business impact, transforming complex questions into actionable insights that directly influence product direction, user experience, and business outcomes. You'll lead end-to-end analytical projects, partner closely with Product, Engineering, Design, and Business teams, and become a trusted advisor on everything from product performance to user behavior to monetization optimization. Your work will directly support decision-making processes across the organization. What will you do? Lead exploratory analysis and apply statistical methods to solve complex product and business problems, validating hypotheses with data Work autonomously on end-to-end analysis projects focused on product metrics, feature impact, player behavior, and opportunities to improve engagement, retention, monetization, or product health Define and maintain product metrics, ensuring consistent KPI definitions and clear relationships between engagement, retention, monetization, and overall product health Build dashboards and reports that support product, business, and operational decisions Develop reproducible analytical workflows using modern analytics tools (Python/R, AB test platforms, BI tools, AI) Leverage AI and machine learning techniques to enhance analytical processes, automate insights, and develop predictive models for business needs Frame ambiguous problems into hypotheses and execution plans, aligning stakeholders on scope and success metrics Promote data-driven decision-making and contribute to shared analytical standards, documentation, and best practices Build deep domain expertise in your product area (e.g., monetization, retention, economy, live operations, platform analytics, user acquisition) What are we looking for? 3+ years of experience in Product Analytics, Data Analytics, or a related role, preferably in digital products or gaming. Analytical ownership: Ability to turn ambiguous product questions into structured investigations, actionable insights, and recommendations. Strong SQL and Python skills: Proficiency in complex SQL queries and hands-on experience with Python for data processing and analysis. Data visualization: Experience with BI tools such as Tableau, Looker, Power BI, or similar, and the ability to communicate insights through effective visualizations. Statistical expertise: Solid understanding of experimental design, segmentation, hypothesis testing, and statistical methods. AI-driven analytics: Experience applying AI/ML to business and product challenges, automate analytical workflows, and develop predictive solutions. Product mindset and autonomy: Ability to independently navigate ambiguous problems, identify opportunities, and drive analytical projects from exploration to impact. Communication and collaboration: Strong storytelling skills and experience aligning cross-functional stakeholders on analytical scope, success metrics, and recommendations. English proficiency: B2 level or higher, written and spoken. Work mode Full-time employment Remote from Poland Type of Contract and Salary Employment Contract (umowa o prace) The salary range for this role is 17000 - 22000 PLN gross monthly ( The final salary within the range will depend on the candidate’s experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.) Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include: Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum Sick Leave 100% Compensation (10 days per calendar year) Career development and education opportunities within the company Premium Private Health Care Mental well-being program (iFeel) Multisport card Personal Gaming Account Company events Seniority Awards Referral program - you can recommend the best talents to the Company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

• Proven experience in social media growth and community development. • Strong understanding of Chinese social media platforms.

Location: Salisbury Workplace: OnSite LOCATION: SALISBURY, NH PAY: $22-$28+ EMPLOYMENT TYPE: PART-TIME, W-2 SCHEDULE: M/T/TH 9-2PM / CAN BE FLEXIBLE EXPECTED HOURS: 15 HOURS/WEEK   START YOUR CAREER WITH TELLOS ABA THERAPY Interested in working with children or exploring a career in behavioral health? You DON'T need previous ABA experience or RBT certification to apply! At Tellos, we're looking for dependable, compassionate individuals who are excited to learn and grow as Behavior Technicians. You'll work one-on-one with children with autism, helping them develop communication, social, and everyday living skills under the guidance of a Board Certified Behavior Analyst (BCBA). Whether your background is in childcare, education, psychology, or another field, this could be a great opportunity to build meaningful experience.   WHAT YOU'LL DO - Provide one-on-one ABA services in clients' homes, schools and in the community. - Follow individualized treatment plans developed by a BCBA. - Help clients develop communication, social, behavioral, and daily living skills. - Use positive reinforcement and evidence-based teaching strategies. - Collect session data and complete accurate documentation. - Participate in training, supervision, and professional development. - Communicate consistently with your supervising BCBA.   WHAT WE'RE LOOKING FOR - High school diploma or equivalent. - Previous ABA experience required. - RBT certification not required to apply. - Willingness and eligibility to obtain RBT certification within 30 days of hire. - Patience, reliability, and strong communication skills. - Interest in working with children with autism or developmental disabilities. - Consistent availability for the assigned schedule. - Reliable transportation. - Ability to complete background checks and onboarding.   WHY WORK WITH TELLOS? - Eligible 40-hour RBT training reimbursement after meeting program requirements! - Competitive hourly pay! - Ongoing BCBA supervision and clinical support! - Eligible attendance recognition opportunities! - Employee referral incentives, when applicable! - Eligible mileage reimbursement and approved materials reimbursement! - Opportunities for continued learning and additional cases as available!   CERTIFICATION & TRAINING RBT certification is NOT required to apply. Candidates must obtain RBT certification within 30 days of hire. Our team will help explain the certification process, onboarding requirements, and next steps. Client services may begin ONLY when applicable training, supervision, and payer requirements have been satisfied.   READY TO GET STARTED? If you're dependable, eager to learn, and interested in making a difference in children's lives, we'd love to connect.   APPLY TODAY TO JOIN TELLOS ABA THERAPY! We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.

Location: PL Workplace: remote Overview: Infrastructure engineering with security embedded across the entire technology stack, including CI/CD, Kubernetes, cloud environments, secrets management, and access control. Key responsibilities: Core Responsibilities Integrate security checks into CI/CD pipelines, including dependency, container image, Infrastructure as Code (IaC), and secret scanning Harden servers, Kubernetes clusters, and cloud environments in accordance with CIS benchmarks Manage secrets, certificates, and the PKI lifecycle using Vault Manage access control (SSO, IAM, least privilege) and conduct regular access reviews Track and remediate vulnerabilities, coordinating patching activities across development and infrastructure teams Support security incident investigations, incident response, audits, and compliance activities Enforce Kubernetes runtime and policy security, including RBAC, network policies, Pod Security Standards (PSS), and Kyverno/OPA Infrastructure Responsibilities Set up and maintain production and staging infrastructure, including updates and incident resolution Improve infrastructure setup and maintenance processes Support and develop GitLab CI pipelines Contribute to the design of complex IT systems Collaborate with product development teams and stakeholders Handle monitoring events, including periodic day and night on-call duties Required Experience: 3+years of experience as a System Engineer, SRE, or DevOps Engineer Solid Linux administration and troubleshooting skills Experience with configuration management tools such as Ansible, SaltStack, Terraform, or Pulumi Experience with Kubernetes and Helm Experience configuring GitLab CI/CD pipelines Experience with Anti-DDoS solutions, WAF, and WAAP (Cloudflare, Fastly, Akamai, etc.) Experience with monitoring tools (Prometheus stack, Zabbix) Strong understanding of information security fundamentals, including least privilege, defense in depth, network security, and TLS/PKI Experience with secrets management solutions such as HashiCorp Vault or similar Strong problem-solving skills Higher technical education English level B1+ and strong command of Russian Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Cyprus Workplace: fully About the Client Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets. Role Overview Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it. Key Responsibilities Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM. Hire and lead regional sales managers. Allocate markets, set targets and manage performance. Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch. Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals. Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations. Develop direct B2B, partner and referral channels in markets where mass advertising is restricted. Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume. Requirements Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role. Personal sales experience with card, payment or adjacent fintech products for high-risk clients. Background in building sales channels for products with restricted distribution. Background in hiring and managing sales managers across countries or regions. Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration. Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA. Working knowledge of CRM pipeline management and sales forecasting. Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus. Key Soft Skills Strategic thinking and sound judgment. Leadership and team development. Negotiation and clear communication. Ownership and accountability for results. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Valletta, Malta Workplace: fully About the Client Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets. Role Overview Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it. Key Responsibilities Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM. Hire and lead regional sales managers. Allocate markets, set targets and manage performance. Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch. Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals. Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations. Develop direct B2B, partner and referral channels in markets where mass advertising is restricted. Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume. Requirements Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role. Personal sales experience with card, payment or adjacent fintech products for high-risk clients. Background in building sales channels for products with restricted distribution. Background in hiring and managing sales managers across countries or regions. Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration. Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA. Working knowledge of CRM pipeline management and sales forecasting. Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus. Key Soft Skills Strategic thinking and sound judgment. Leadership and team development. Negotiation and clear communication. Ownership and accountability for results. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Portugal Workplace: fully About the Client Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets. Role Overview Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it. Key Responsibilities Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM. Hire and lead regional sales managers. Allocate markets, set targets and manage performance. Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch. Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals. Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations. Develop direct B2B, partner and referral channels in markets where mass advertising is restricted. Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume. Requirements Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role. Personal sales experience with card, payment or adjacent fintech products for high-risk clients. Background in building sales channels for products with restricted distribution. Background in hiring and managing sales managers across countries or regions. Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration. Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA. Working knowledge of CRM pipeline management and sales forecasting. Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus. Key Soft Skills Strategic thinking and sound judgment. Leadership and team development. Negotiation and clear communication. Ownership and accountability for results. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: United Kingdom Workplace: fully About the Client Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets. Role Overview Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it. Key Responsibilities Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM. Hire and lead regional sales managers. Allocate markets, set targets and manage performance. Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch. Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals. Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations. Develop direct B2B, partner and referral channels in markets where mass advertising is restricted. Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume. Requirements Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role. Personal sales experience with card, payment or adjacent fintech products for high-risk clients. Background in building sales channels for products with restricted distribution. Background in hiring and managing sales managers across countries or regions. Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration. Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA. Working knowledge of CRM pipeline management and sales forecasting. Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus. Key Soft Skills Strategic thinking and sound judgment. Leadership and team development. Negotiation and clear communication. Ownership and accountability for results. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Spain Workplace: fully About the Client Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets. Role Overview Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it. Key Responsibilities Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM. Hire and lead regional sales managers. Allocate markets, set targets and manage performance. Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch. Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals. Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations. Develop direct B2B, partner and referral channels in markets where mass advertising is restricted. Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume. Requirements Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role. Personal sales experience with card, payment or adjacent fintech products for high-risk clients. Background in building sales channels for products with restricted distribution. Background in hiring and managing sales managers across countries or regions. Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration. Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA. Working knowledge of CRM pipeline management and sales forecasting. Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus. Key Soft Skills Strategic thinking and sound judgment. Leadership and team development. Negotiation and clear communication. Ownership and accountability for results. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: GE; PL Workplace: remote Overview: SOFTSWISS is looking for an Atlassian Support Engineer to join our Atlassian team. The team supports and develops Jira Software, Jira Service Management, and Confluence Data Center, which are essential to the company’s internal service and business processes. Our work covers project and service portal configuration, access management, automation, integrations, and technical troubleshooting. We handle both daily service requests and planned initiatives, including process improvements, integrations with corporate systems, and platform changes. Purpose of the Role: You’ll support and improve SOFTSWISS’s Atlassian platforms to ensure they meet the needs of internal teams and business processes. Your work will focus on maintaining effective Jira and Confluence configurations, improving service management workflows, and supporting automation and integrations with corporate systems. Key Responsibilities: Configure Jira to support team processes: projects, workflows, transitions, conditions, validators, post-functions, fields, screens, schemes, roles, and notifications. Develop Jira Service Management: service portals, request types, forms, queues, SLAs, approvals, routing, and automated creation of related issues. Manage access in Jira and Confluence: groups, project roles, permission schemes, issue security, and space and page permissions. Investigate visibility issues affecting tickets, comments, and data. Build and maintain automation: Automation for Jira rules and existing ScriptRunner/Groovy solutions, including Behaviours, workflow logic, and scheduled jobs. Support integrations and data exchange: REST APIs, webhooks, JSON, Slack and email notifications, and synchronisation of fields and data between Jira and connected systems. Investigate issues in Jira, Confluence, and their apps: reproduce problems, review configurations, logs, and automation results, identify causes, and involve senior engineers or owners of connected systems when needed. Own requests through to a confirmed outcome: clarify requirements and dependencies, agree on changes, verify key scenarios and exceptions, document solutions, and coordinate validation with stakeholders. Core Platforms and Automation Jira Software, Jira Service Management, Confluence Data Center Jira Automation / Automation for Jira ScriptRunner, Groovy, Behaviours, workflow conditions, validators, post-functions, and scheduled jobs Assets / Insight JQL, REST APIs, webhooks, JSON Apps Supported by the Team eazyBI, Tempo, BigPicture, Email This Issue, Smart Checklist. Connected Systems and Integrations HiBob, Slack, HubSpot, 1C, GitLab Authentication and identity management systems, including Keycloak/SSO Selected notification and alert-routing processes using Opsgenie This is the team’s working environment. You don’t need deep expertise in every listed app to join us. Required Experience: Hard Skills At least 2 years of practical Jira administration experience, including Data Center and Jira Service Management. English at B1+ level for documentation and ticket communication, and native-level Russian for workplace communication. Understanding of Jira Cloud and Confluence Cloud, with hands-on experience working with both platforms. A solid understanding of workflows, schemes, screens, field configurations, project roles, and permission models. Ability to account for configurations shared across multiple projects. Practical experience configuring JSM request types, forms, portals, queues, SLAs, and customer access. Experience administering Confluence spaces, pages, groups, restrictions, and troubleshooting access issues. Ability to create and troubleshoot Automation for Jira rules and use JQL and smart values. Practical ScriptRunner experience: reading and modifying existing Groovy scripts, understanding when they run, verifying results, and diagnosing errors. Understanding of REST APIs, HTTP, JSON, and webhooks. Ability to investigate authentication, service account permissions, integration payloads, and responses. Basic practical experience with Assets: objects, attributes, relationships, permissions, and using Assets data in Jira processes. Soft Skills Ability to translate user requests into clear requirements and acceptance criteria, identifying inconsistencies between descriptions, documentation, and comments. Ownership of commitments: track dependencies and deadlines independently, and communicate blockers or changes to plans before stakeholders ask for an update. Clear communication with technical and business teams: explain limitations, propose options, and document agreed solutions. Careful handling of access permissions, personal data, and public and internal comments. Nice to Have: Advanced Groovy and ScriptRunner experience, including developing custom scripts, troubleshooting execution errors, and working with complex existing logic. Experience creating and maintaining eazyBI reports, configuring data imports, and managing report access. Experience working with Tempo, BigPicture, Email This Issue, or Smart Checklist. Experience with HiBob–Jira–Tempo, Jira–Slack, Jira–GitLab, or similar integrations. Participation in project or space migrations and consolidation, including validating permissions, data, macros, apps, and scenarios after migration. Experience migrating Jira or Confluence from Server/Data Center to Cloud. Experience supporting SSO integrations in collaboration with an IAM team. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: EMEA - Remote About the role Sporty operates at the intersection of iGaming, technology and media, connecting millions of people through sport and entertainment. Our business spans one of the world’s most visited iGaming platforms, the award-winning Sporty Studios, 24-hour football streaming on Football.com and YouTube channels with millions of subscribers globally. Our ambitions extend across continents. We work with global names including Burna Boy, DJ Khaled and Yan Diomande, hold free-to-air TV rights for Europe’s biggest football leagues across Africa and Latin America. As we continue to grow, the breadth of our business creates an equally ambitious challenge: finding and attracting the talent to take us further. As Talent Acquisition Director, you will shape how we meet that challenge. Reporting to the Global HR Director, you will lead a global team bringing hiring, sourcing, employer brand, data and technology together into a clear strategy. You will join a business that is investing in growth at pace. This is an opportunity to build, make decisions and see the impact of your work across a global business. What you'll be doing Set the global TA strategy Align hiring, sourcing and brand priorities with business needs across our regions, combining a consistent global approach with strategies tailored to local talent markets. Build a clear hiring delivery plan Move the function towards proactive monthly planning, with agreed priorities, clear expectations and visibility of progress, risks and outcomes. Lead and develop the team Coach recruitment managers, strengthen their planning and leadership capabilities, and give teams clear accountability and practical support. Improve how we hire Define effective recruitment processes, strengthen hiring manager capability and create a positive, consistent experience for candidates. Take a technology-first approach Use AI, automation and recruitment systems to improve delivery, reduce manual work and help the team focus on activities that add the most value. Strengthen TA data and insight Improve data quality, reporting and the use of evidence to guide decisions and track progress. Grow Sporty’s employer brand Build our reach and reputation in priority talent markets, positioning Sporty as an employer of choice. What you'll bring Experience leading a global Talent Acquisition team The ability to turn business priorities into a clear TA strategy and an achievable delivery plan. Experience developing recruitment leaders and improving the effectiveness of a TA function. A connected understanding of hiring delivery, sourcing, employer brand, recruitment processes and data. A technology-first mindset, with practical experience using systems, AI or automation to improve recruitment. A flexible, pragmatic leadership style, with the judgement to balance global consistency and local needs. What's in it for you Remote-first working environment Competitive salary with individual quarterly performance bonuses Annual leave Flexible working hours Referral bonuses and flash bonuses Top-of-the-line equipment Annual company retreats to connect and network with colleagues If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Location: New York, NY (HQ); London, UK; San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is building the future of work with AI. We’re bringing a new class of AI-native products to market that can understand business context, make decisions, and increasingly execute work on behalf of customers. We’re looking for an AI Account Executive to help build the commercial motion for this emerging portfolio. You’ll own the full sales cycle, from creating pipeline and shaping the customer’s problem through evaluation, close, and activation. You’ll work across Engineering, IT, Security, and Procurement to turn complex AI capabilities into clear business outcomes. This is a founding seller role. You’ll help define the market, qualification criteria, sales process, messaging, and playbooks that the broader organization will use. The right person is both a closer and a builder: someone who can win important early customers, learn quickly from the field, and turn those lessons into a repeatable system. We’re hiring AI Account Executives at multiple levels. The scope of the role, title, and compensation will reflect your experience and demonstrated ability to lead complex sales cycles and build new commercial motions. WHAT YOU’LL DO - Own the full sales cycle: Source, qualify, develop, and close net-new opportunities for Ramp’s AI products, with accountability for pipeline creation, revenue, and forecast accuracy. - Create demand in an emerging category: Help customers identify high-value AI use cases, connect technical capabilities to urgent business problems, and build conviction before a mature buying process exists. - Navigate complex buying groups. Multi-thread across Finance, Engineering, IT, Security, Procurement, and executive stakeholders to align technical requirements, economic value, and organizational priorities. - Build the business case: Quantify ROI, total cost of ownership, operational impact, and risk reduction to earn executive sponsorship and create urgency. - Lead rigorous evaluations: Partner with Solutions, Product, and Engineering to scope demonstrations, pilots, security reviews, and implementation plans that establish a credible path to production. - Shape the commercial narrative: Pressure-test positioning, discovery, pricing, objection handling, and competitive messaging through direct customer engagement. - Turn field learning into a playbook: Document repeatable qualification criteria, buyer patterns, use cases, proof points, and deal strategies that improve the performance of future sellers. - Influence the product roadmap: Build a tight feedback loop with Product and Engineering by clearly communicating what customers value, where deals stall, and which capabilities will unlock adoption. - Operate as a founding team member: Help establish the standards, culture, tooling, and operating cadence for Ramp’s AI sales organization. WHAT YOU NEED - A track record of meeting or exceeding revenue targets in complex B2B software sales, whether you’re an experienced AE ready for a new challenge or a seasoned enterprise seller looking to build something new. - Experience owning multi-stakeholder sales cycles from pipeline generation through close, ideally involving six-figure contracts or enterprise customers. - Demonstrated success selling a new product, emerging category, or technical solution without relying on a fully established playbook. - Strong discovery and business-case development skills, including the ability to quantify ROI, total cost of ownership, and measurable operational outcomes. - Technical fluency and intellectual curiosity: you can credibly discuss integrations, data flows, security, reliability, and AI capabilities with technical stakeholders without resorting to hand-waving. - Executive presence and the ability to communicate clearly with CFOs, CTOs, Finance leaders, Engineering teams, Procurement, and Security. - Strong pipeline discipline, forecasting judgment, and familiarity with structured sales methodologies such as MEDDICC, Command of the Message, or similar frameworks. - High agency and comfort operating in ambiguity. When the answer or playbook doesn’t exist, your instinct is to build it. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Cambridge, United States D-ploy is an IT and Engineering Solutions company operating across Europe and the United States. We deliver innovative and reliable IT services to clients across various industries, helping businesses maintain efficient, secure, and high-performing technology environments. We are looking for a skilled and motivated Lab IT Support Specialist to join our team in Cambridge, Massachusetts. In this role, you will provide hands-on technical support for laboratory IT systems, scientific instruments, and associated infrastructure within a dynamic life sciences environment. You will work closely with scientists, laboratory operations, IT teams, and external vendors to ensure the reliability, security, and smooth operation of laboratory technology. Tasks and Responsibilities Provide hands-on IT support and troubleshooting for laboratory instruments, connected workstations, and associated computer systems. Install, configure, maintain, and upgrade Windows-based workstations and laboratory IT equipment. Troubleshoot network connectivity, software, hardware, and communication issues between laboratory instruments, servers, and IT infrastructure. Support specialized laboratory applications, including Waters Empower, Incucyte, and related scientific software. Manage laboratory data archiving, backups, access permissions, and system maintenance activities. Provide technical assistance during laboratory equipment installations, relocations, upgrades, and replacements. Configure, maintain, and troubleshoot tablets and peripheral devices used in laboratory workflows. Collaborate with scientists, laboratory personnel, corporate IT teams, and external vendors to resolve technical issues. Maintain accurate documentation of system configurations, troubleshooting procedures, and IT support activities. Ensure laboratory IT systems comply with applicable security, data integrity, and operational requirements. Provide general onsite IT and end-user support when required. Requirements Minimum 2 years of experience working in or providing IT support to a laboratory environment. Experience supporting Windows-based workstations and servers, preferably within pharmaceutical, biotechnology, or scientific research environments. Strong hardware, software, and network troubleshooting skills. Experience supporting computers and IT systems connected to laboratory instruments. Knowledge of network connectivity, access management, and IT infrastructure. Experience installing, configuring, maintaining, and upgrading computer systems. Ability to troubleshoot technical issues independently and provide hands-on onsite support. Experience working with laboratory personnel, IT teams, and external vendors. Strong communication, problem-solving, and organizational skills. Ability to maintain technical documentation and follow established IT support procedures. Fluent in English. Valid criminal record extract, not older than three months, required. Nice to have Experience supporting laboratory applications such as Waters Empower, Incucyte, LIMS, or ELN . Familiarity with GxP-regulated laboratory environments. Experience with scientific data management, archiving, backups, and data integrity requirements. Knowledge of validated laboratory systems and change control processes. Experience supporting specialized laboratory peripherals, including Zebra or Brady label printers. Previous experience in the pharmaceutical, biotechnology, or life sciences industry. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: 25 Deforest Avenue, Suite 203, Summit, NJ 07901-2140 LOCATION: Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB SUMMARY: The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business. The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams. KEY RESPONSBILITIES Client Service & Account Management Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs. Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation. Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed. Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings. Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders. Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards. Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams. Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements. Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed. Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation Renewal Coordination Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps. Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation. Analyze current programs and expiring exposures to support renewal planning and data collection efforts. Request updated exposure information and coordinate responses across multiple client contacts when required. Compile loss summaries and supporting documentation for renewals and ad hoc client requests. Assist with carrier submissions, proposal development, and negotiation support as directed by the account team. Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies. Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance. Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements. SKILLS & QUALIFICATIONS Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally. Client-focused mindset with strong interpersonal and relationship-building skills. Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24. Self-motivated, detail-oriented, and comfortable working both independently and collaboratively. REQUIREMENTS Bachelor’s degree preferred. 3+ years of commercial property and casualty insurance experience in a client-facing or servicing role. Active Property & Casualty Broker License with the ability to maintain required continuing education. Professional designations such as CIC, CRM, ARM, or CPCU preferred. Valid driver’s license. CORE COMPETENCIES Service Focus: Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments. Information Seeking: Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies. Composure and Resiliency: Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity. Communicating: Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others. Conflict Management: Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner. Analytical Thinking: Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies. Accountability: Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability. Time Management: Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. COMPENSATION: Exempt: The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

Location: 499 Washington Blvd, 8th Floor, Suite 810, Jersey City, NJ 07310 LOCATION: Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB SUMMARY: The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business. The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams. KEY RESPONSBILITIES Client Service & Account Management Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs. Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation. Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed. Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings. Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders. Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards. Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams. Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements. Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed. Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation Renewal Coordination Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps. Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation. Analyze current programs and expiring exposures to support renewal planning and data collection efforts. Request updated exposure information and coordinate responses across multiple client contacts when required. Compile loss summaries and supporting documentation for renewals and ad hoc client requests. Assist with carrier submissions, proposal development, and negotiation support as directed by the account team. Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies. Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance. Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements. SKILLS & QUALIFICATIONS Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally. Client-focused mindset with strong interpersonal and relationship-building skills. Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24. Self-motivated, detail-oriented, and comfortable working both independently and collaboratively. REQUIREMENTS Bachelor’s degree preferred. 3+ years of commercial property and casualty insurance experience in a client-facing or servicing role. Active Property & Casualty Broker License with the ability to maintain required continuing education. Professional designations such as CIC, CRM, ARM, or CPCU preferred. Valid driver’s license. CORE COMPETENCIES Service Focus: Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments. Information Seeking: Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies. Composure and Resiliency: Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity. Communicating: Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others. Conflict Management: Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner. Analytical Thinking: Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies. Accountability: Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability. Time Management: Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. COMPENSATION: Exempt: The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Corporate Security at Ramp owns the identity and access layer for the company: Okta, Google Workspace, the SaaS applications behind them, and the governance that decides who holds what. We are hiring a Senior Security Engineer, Identity, to turn that layer into IAM as a service — a platform the rest of Ramp can use without filing a ticket.   The role is hands-on. You will design how identity works at Ramp and write the code that implements it: identity configuration in Terraform, entitlements created and governed through an agentic workflow, and an on-call agent that answers access questions before anyone has to ask a person. As more access flows between applications and AI agents rather than people, you will own how those identities are issued, scoped, and audited.   You will report to the Corporate Security lead and work closely with IT, Security Engineering, AI DevX, and the Data team. WHAT YOU'LL DO - Own Terraform for identity services: Okta applications, authorization servers, authentication policies, groups and group rules, and SCIM provisioning - Design and operate custom authorization servers, including audiences, scopes, claims, and access policies for internal services and AI agents - Implement app-to-app and agent access through Cross App Access (XAA) and ID-JAG, so delegated access is brokered and governed by the IdP rather than granted user by user - Own our IGA platform: the entitlement catalog, ownership, access requests, time-bound grants, and certifications - Build the agentic workflow that takes a team from "I have a new group of people who need access to X" to a defined, owned, and governed entitlement, with the Terraform and IGA changes opened for review - Build identity graphs with ISPM tooling to target overprivileged and long-standing access across human and non-human identities - Build the identity data lake behind an on-call agent that can explain events like a User Not Assigned Application error in Okta before the employee opens a ticket WHAT YOU NEED - 6+ years in identity engineering or IAM, including operational ownership of Okta or an equivalent identity provider at scale - Deep understanding of OAuth 2.0, OIDC, SAML, and SCIM, including how custom authorization servers issue and enforce aud, scope, and claims - Working knowledge of how XAA and ID-JAG work under the hood, including token exchange and JWT bearer grants - Experience with ISPM or identity graph tooling, and turning its findings into automated remediation - Experience owning an IGA platform or building the equivalent in-house - Terraform experience managing identity providers, including module design, state, and CI - Programming in Python or Go, with experience building against platform APIs BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice