Algolia is a market leader in AI Search, serving over 18,000 businesses and processing over 30 billion search requests weekly. The company raised $150 million in Series D funding in 2021, reaching a valuation of $2.25 billion. The Customer Success Engineer role involves ensuring customers successfully adopt, implement, and scale Algolia's search and discovery platform. Responsibilities include delivering technical onboarding, solution design, best-practice guidance, and hands-on implementation support. The role requires partnering with customers to design scalable solutions, supporting Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts, and ensuring smooth delivery through communication, documentation, and stakeholder alignment. Key tasks include consulting customers, delivering technical workshops, advising on search implementation and optimization, collaborating with Customer Success Managers, escalating issues as needed, partnering with Product and Engineering teams, reporting case status, identifying and resolving technical risks, and optimizing customer environments.
Requirements:
— 4+ years in a customer-facing technical role (CSE, SE, SA, consultant), preferably in SaaS
— Functional knowledge of at least one programming language: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python
— Experience with REST API, database management, and web development technologies
— Experience delivering technical workshops (training, knowledge transfer, implementation, code review)
— Lifelong learning and growth mindset
— Ability to explain complex technical concepts to broad audiences
— Proficiency in communicating technical issues to technical and non-technical audiences via phone and email
— Excellent time management, task prioritization, and situational urgency evaluation
— Occasional travel to customer locations may be required
Nice to have:
— Experience implementing or optimizing search & discovery experiences
— Experience designing and developing generative AI and agentic applications
— Experience in high-growth SaaS environments
— Familiarity with iOS & Android platforms
— Experience supporting open-source projects and GitHub communities
— Experience with Shopify, Magento, and Salesforce
Algolia offers a flexible workplace strategy with options for fully remote or hybrid-remote work. The company values grit, trust, candor, care, and humility. Algolia is committed to diversity, inclusion, and creating a respectful workplace. Candidates are advised to apply only through the official careers page and be cautious of recruitment scams.
Ключевой фокус роли:
• Формирование target architecture для экосистемы processing, eCommerce, P2P/APM, wallets, billing, reconciliation, antifraud и data.
• Объединение нескольких процессингов, legacy-систем и автономных технологических команд в единую архитектуру.
• Legacy modernization, monolith decomposition и развитие platform layer.
• Архитектурные стандарты для API, events, data, security, observability и integrations.
• Участие в архитектурном due diligence и интеграции новых технологических активов.
Ищем:
• Опыт Chief Architect / Head of Architecture / Enterprise или Platform Architect.
• Сильную экспертизу в Payments, PSP, Processing, Acquiring, Issuing, Banking Tech или Regulated Fintech.
• Глубокое понимание high-load и distributed systems, Event-Driven Architecture и microservices.
• Практический опыт построения архитектуры сразу на уровне нескольких систем и команд.
Прямое взаимодействие с CTO и высокий уровень влияния на технологическую стратегию компании.
Задачи:
— Эксплуатация и развитие мультиоблачной инфраструктуры (DigitalOcean, AWS, Hetzner, Kubernetes);
— Сопровождение GitOps и CI/CD (ArgoCD, Flux, Helm, GitLab CI), релизы и миграции между средами (dev/stage/preprod/prod);
— Мониторинг и observability (VictoriaMetrics, Grafana, Loki), настройка on-call алертов;
— Управление секретами, доступами и сетевой инфраструктурой (Vault, NetBird/WireGuard, Cloudflare, CoreDNS);
— Реагирование на инциденты — диагностика, пост-мортемы, перевод ручных фиксов в IaC;
— Взаимодействие с командами разработки (Go, PHP, Node.js) по CI, конфигурациям и дебагу.
Требования:
— Опыт от 3 лет в DevOps / SRE / Platform Engineering в финтехе, платёжных сервисах (PSP), крипто/блокчейн-проектах или других high-load продуктах со сложной распределённой инфраструктурой;
— Уверенный Kubernetes (деплой, ingress, HPA/PDB, RBAC, траблшутинг) и Terraform на реальных облачных ресурсах;
— Опыт построения CI/CD-пайплайнов (GitLab CI, Docker), GitOps (ArgoCD/Flux) и Helm;
— Крепкий Linux и сетевой дебаг (DNS, TLS, NAT, маршрутизация);
— Опыт со стеком мониторинга и логирования (Grafana/Prometheus/VictoriaMetrics, Loki/ELK) и управлением секретами (Vault);
— Умение читать код на Go/PHP/JS для диагностики падений сервисов;
— Английский — уверенное чтение технической документации и логов;
— Системный подход к решению проблем — умение докопаться до сути инцидента, ответственность за uptime, автономность, способность переводить ручные «костыли» в durable-решения.
Плюсом:
— опыт с AWS/DO, администрирование БД (PostgreSQL, Redis, Kafka), эксплуатация blockchain-нод.
Условия:
— Полностью удаленный формат работы;
— Базовый график 5/2 с 10:00 до 19:00 по мск;
— Присутствует on-call (реагирование на срабатывание алертов), график дежурств обсуждается индивидуально;
— Оплачиваемый отпуск — 28 дней + 10 дополнительных day-off в году;
— Заработная плата до 200 000 ₽ на старте и до 250 000 ₽ после ИС (обсуждается индивидуально);
— Испытательный срок — 3 месяца;
— Интересные проекты;
— Реальные возможности для профессионального роста внутри компании.
Удалённоmiddle
200 000 – 250 000 ₽
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CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. The company started by revolutionizing incentive compensation management and is now expanding its platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures, CaptivateIQ empowers high-growth companies such as Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
About the Role:
We're looking for a Strategic Finance Manager, GTM to serve as the primary finance partner to Sales, Marketing, and Customer Success leadership. This is a high-visibility, high-impact role at the center of GTM decision-making, helping leadership optimize investment, improve productivity, and drive predictable ARR growth.
Responsibilities:
— Own end-to-end financial planning for go-to-market functions, including commissions modeling, sales capacity planning, and GTM efficiency metrics.
— Translate complex financial data into clear, actionable insights for senior stakeholders.
Requirements:
— Ability to bring analytical rigor and strong executive presence.
— Thrive in a fast-paced environment.
— Operate with autonomy.
— Energized by the intersection of finance, strategy, and revenue operations.
ROK Financial is expanding its team nationwide and looking for motivated sales individuals to work independently as Commercial Loan Brokers. This is a commission-only role with an aggressive commission structure.
ROK Offers:
— Unlimited earning opportunities including commissions, bonuses, and incentives
— Residual earnings on your portfolio
— The opportunity to work remotely as an independent contractor
— Nationwide opportunity with no territory restrictions
— Comprehensive training program with ongoing weekly and monthly trainings
— Lead generation support
— Ability to bring on referral partners or build out a sales team
— Branded marketing collateral and social media content
— Investment opportunities
— Lender matching technology on a 75+ lender platform
— 24/7 back office support to process deals
— Annual company events
— No licenses required
Requirements:
— No experience required
— Positive mindset
— Strong work ethic
— Dedication
Interested candidates can apply to become a ROK-Epreneur and join a dynamic and growing company.
Responsibilities:
Team Management
• Manage and scale an effective Legal team with strong growth potential;
• Define team structure, ownership areas and ensure deep expertise across key legal domains;
• Establish efficient legal processes, workflows and transparent collaboration with business units;
• Drive hiring, development and performance of the Legal team.
Corporate and Compliance
• Advise on corporate law matters under English law;
• Supervise fiduciary providers and corporate secretarial services;
• Ensure proper maintenance of corporate structure and documentation (International entities);
• Oversee corporate relationships with affiliates;
• Partner with Finance on corporate structuring and related initiatives.
Privacy and Data Protection
• Maintain and develop company-wide privacy standards and policies;
• Support teams in reviewing products, features and initiatives from a data protection perspective;
• Oversee data flows and ensure compliance with applicable privacy frameworks;
• Implement risk mitigation strategies to ensure data protection compliance across the company
Intellectual Property
• Advise on all IP matters, including trademarks, copyrights and product-related IP;
• Oversee IP portfolio management and handle key infringement cases;
• Support licensing, copyright clearance and collaboration with partnerships teams.
Commercial Contracts
• Lead and negotiate key commercial agreements (licensing, marketing, publishing, partnerships, vendors, etc.);
• Partner with Product, Marketing and Business Development on strategic deals;
• Improve and scale contract workflows, templates and approval processes.
Product Compliance
• Support development of content moderation and compliance policies;
• Ensure alignment with platform, partner and industry requirements;
• Identify and mitigate product-related legal risks;
• Review product features for compliance (digital services, loot boxes, consumer protection, age ratings, advertising).
Requirements:
• Strong academic background in Law;
• 8+ years of legal experience (law firm, in-house or mixed), preferably in IT / gaming / digital products;
• Solid knowledge of English law;
• Proven experience in leading legal functions or teams;
• Excellent communication and stakeholder management skills.
Nice to have:
• Commercially minded, pragmatic and solution-oriented;
• Proactive and interested in contributing to product development and cross-functional collaboration;
• Able to work effectively with stakeholders across all levels of seniority;
• Willing to share knowledge and mentor team members;
• Strong interest in the football industry and understanding of gaming trends is a plus.
We offer:
• Medical insurance and social benefits;
• Sick-leaves;
• Referral bonuses;
• Sports compensation;
• Online English classes;
• Co-working compensation.
We are looking for an experienced CLO / Head of Legal to take ownership of the legal function within an international iGaming business operating across multiple markets. This is a business-oriented leadership role covering licensing, corporate matters, contracts, compliance, data protection, and legal risk management.
The Head of Legal will work directly with senior management and help turn regulatory requirements and legal risks into practical solutions that support business growth.
Key Requirements:
- 5+ years of hands-on legal practice in the iGaming sector, whether within an operator, platform provider, or industry-focused law firm; at least 2 years should include responsibility for leading the legal function or working independently as the sole in-house lawyer
- Practical exposure to the regulatory side of online gambling, with a clear understanding of operator obligations and licensing frameworks such as Curaçao, Malta, Anjouan, or comparable jurisdictions
- Strong knowledge of the commercial and legal specifics of iGaming, including contractual relationships with gaming and payment providers and the regulatory implications associated with bonus mechanics
- Languages proficiency: C1+ English for independent work in an international legal environment, including negotiations, contract drafting and correspondence; fluent/native Russian for effective communication with the team, key stakeholders and management.
What's in it for you:
- A senior-level role with the opportunity to influence decisions around new markets, products, and the broader business strategy
- Freedom to build the Legal function around your own approach, defining its structure, internal processes, and future team setup
- Flexible working arrangements with a choice between remote and hybrid formats, plus relocation assistance where needed
- Resources to engage external legal expertise when required, alongside support for continuous professional development through training, certifications, and industry events
Muse Group разрабатывает международные продукты для музыкантов с 400+ млн. пользователей, включая Ultimate Guitar, MuseScore, Audacity и другие. Вакансия предполагает опыт создания инструментов на базе AI/LLM, опыт работы в роли platform engineer, DevEx lead, AI/ML infra engineer. Возможна удалённая работа или работа с Кипра. Фаундер компании — Евгений Найденов. Размер компании — 250-500 человек.
Задачи:
— Развивать, оптимизировать и масштабировать поисковое ядро Apache в среде AWS EKS.
— Работать над качеством мультиязычного поиска (узбекский/русский языки), настраивая морфологию и синонимы.
— Внедрять гибридный Vector с использованием семантических векторов (эмбеддингов).
— Реализовывать алгоритмы персонального ранжирования LTR (Learning to Rank) на основе данных из нашей Data Platform.
— Оптимизировать систему под High-Load нагрузки в десятки миллионов запросов.
Требования:
— Опыт работы со сложными поисковыми задачами в высоконагруженных e-commerce или классифайд-проектах.
— Экспертные знания устройства Apache.
— Уверенное владение Go для разработки микросервисов.
— Понимание принципов работы алгоритмов ранжирования и векторного поиска.
Условия:
— Прямое влияние на продукт и архитектуру без лишней бюрократии.
— Сильная инженерная команда и масштабные инфраструктурные вызовы.
RELOCATION TO MANILA PH Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
About the role:
You'll own the NPV and unit economics model behind Salmon's credit card business — the core logic behind how we price, size, and monitor profitability across the portfolio.
What you'll do:
— Work directly with the Head of Economics to turn model logic into production-ready Python/SQL code
— Build and maintain the datasets that feed the model — cohorts, cashflows, losses, funding, fees, revenue — with help from other analysts
— Automate scenario and sensitivity runs so pricing, limit, and product decisions are backed by real numbers
What you'll own:
— Own the end-to-end NPV / unit economics model for credit cards — clean, testable, versioned logic
— Validate model outputs against actual portfolio performance and investigate gaps when they don't match
— Translate model logic into clear, implementation-ready specs when other teams need to build on it
— Step outside your immediate scope when the work calls for it — we value ownership over rigid roles
What makes you a strong fit:
— 2–3+ years of hands-on experience in data analytics
— Strong Python (pandas) and SQL — for data exploration and for implementing analytics logic in production
— Solid understanding of unit economics / financial modeling — cashflows, NPV, cohorts — through direct modeling experience or hands-on work with such models
— High attention to detail — small errors break economics in production
What we offer:
— Ownership and flexibility
— Stock option plan — four-year vesting with a 25% cliff after the first year
— Hybrid-first work environment
— Company-provided tools and equipment
— Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
— Health and time off
— Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
— Access to an internal mental health support specialist
— 22 vacation days, Philippine public holidays, and 15 sick days
— 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
— Relocation and family support
— Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
— Reimbursement of eligible pet relocation expenses
— USD 2,500 per year for flights home
— Baby and family stipends for employees relocating to Manila: USD 1,000/month per child under two, USD 500/month per child aged two to 18
— Growth and team experience
— Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
— Company-sponsored trips to Manila to meet and work with your team in person
— Regular team offsites, sports activities, and team events
— High-performing teams can earn a dedicated beach house week in Southeast Asia
Задачи:
— Участвовать в проектировании архитектуры приложения на уровне командных и кросс-командных решений, выбирать технологические компромиссы.
— Проектировать и разрабатывать микросервисы на стеке Java (Spring Boot) + PostgreSQL + Kafka, разворачиваемые в среде OpenShift (Kubernetes).
— Разрабатывать и интегрировать модули для взаимодействия с публичными и приватными блокчейн-сетями (смарт-контракты, управление ключами).
— Проектировать надежные REST/gRPC API, описывать контракты (OpenAPI/Swagger) и обрабатывать асинхронные события.
— Создавать прототипы и Proof of Concept для оценки новых технологий и фреймворков.
— Оптимизировать запросы к PostgreSQL, работать со сложными SQL-запросами, анализировать планы выполнения и настраивать индексы.
— Проектировать CI/CD-пайплайны (Bitbucket/Jenkins) и внедрять AI-агентов для автоматизации сборки и тестирования.
— Проводить код-ревью, обучать младших разработчиков, писать модульные и интеграционные тесты (JUnit, Testcontainers), применять BDD (Cucumber).
Требования:
— Опыт от 4 лет разработки на Java.
— Высшее техническое образование.
— Java 11+ (приветствуется опыт с 17/19 версиями).
— Глубокое понимание архитектурных стилей: SOA, MSA, Event-Driven, SBA.
— Отличное знание паттернов проектирования, SOLID, принципов построения микросервисов.
— Стек: Spring Boot (2.x/3.x), PostgreSQL, Apache Kafka.
— Опыт работы в контейнерной среде (OpenShift / Kubernetes).
— Проектирование REST/gRPC API, работа с JSON/XML.
— Высокий уровень SQL (сложные запросы, оптимизация, чтение планов).
— Опыт написания тестов (JUnit, Mockito, Testcontainers) и использование BDD (Gherkin/Cucumber).
— Владение инструментами: Maven/Gradle, Git, Jira, Confluence.
— Опыт настройки CI/CD (Bitbucket Pipelines/Jenkins, Nexus).
— Опыт работы в Agile (Scrum/Kanban) и умение декомпозировать задачи.
Желательные навыки:
— Опыт разработки смарт-контрактов для платформ TRON, Ethereum или других блокчейн-сетей.
— Понимание основ криптографии и управления ключами.
— Опыт проектирования систем для взаимодействия с публичными и приватными блокчейн-сетями.
— Навыки работы с AI/генеративными моделями для написания кода, авто-генерации тестов и документации (SDD-подход).
— Опыт разработки на Сбер Platform V (ППРБ, ЕФС).
— Знание дополнительных языков: JS, Python, Go, C++, Rust.
— Навыки настройки Nginx, знание сетевых протоколов (TCP/IP, TLS).
— Базовое понимание UI/UX или опыт работы с React (для понимания клиентской части).
Условия:
— Работа над инновационным продуктом федерального уровня (стык FinTech и Blockchain).
— Официальное трудоустройство по ТК РФ, полностью «белая» заработная плата.
— ДМС на сотрудника и детей.
— Профессиональное развитие: менторство, участие в профильных конференциях, доступ к корпоративной библиотеке знаний.
— Сильная команда экспертов и прозрачная система постановки задач.
Задачи:
— Выступать экспертом по управлению сервисами (инцидент-менеджмент, on-call, IDP, управление работой, автоматизация рабочих процессов, Agent Builder и операционная автоматизация) для команд адвокации и инженерии Datadog
— Создавать контент в различных форматах для укрепления репутации Datadog как лидера в DevOps, мониторинге, наблюдаемости и безопасности: демонстрации, публичные выступления, блоги, документация, вебинары, open source, исследовательские отчеты и др.
— Сотрудничать с командами продуктовой инженерии для создания убедительных демонстраций и обучать внутренние инженерные команды эффективной коммуникации и презентациям
— Взаимодействовать с open source сообществами для продвижения ключевых сообщений на рынке и разработки новых интеграций для Datadog
— Вносить вклад в продукт через обратную связь (баги или предложения по улучшению), документацию или код
Требования:
— Около 5+ лет опыта работы платформенным инженером, инженером по надежности сайта, DevOps-инженером или разработчиком ПО с практическим опытом реагирования на инциденты и поддержки продакшн-систем в сложных ИТ-средах
— Глубокое понимание основных практик управления сервисами (инцидент-менеджмент, on-call, пост-инцидентные обзоры, SLO), опыт работы с инструментами Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex или аналогичными, умение решать операционные задачи в организациях разного размера
— Страсть к решению организационных, а не только технических проблем, и опыт широкого распространения знаний
— Около 2+ лет опыта в сторителлинге и создании привлекательного контента: письменные материалы, выступления на конференциях (SREcon, DevOpsDays, SREday), проведение воркшопов, стримы, видео, участие в open source и сообществах
— Наличие публичных примеров работ: статьи, блоги, демонстрации, записи презентаций на технические темы
— Уверенное владение как минимум одним языком скриптов и программирования (Node.js, Python, Go, bash), опыт работы с API и современными инфраструктурами (IaaS, контейнеры)
— Самостоятельное изучение новых технологий и языков
Плюсы:
— Опыт работы с ITSM платформами (ServiceNow, Jira Service Management)
— Активное участие в сообществах SRE, DevOps или инцидент-менеджмента
Условия:
— Конкурентный пакет льгот и бонусов
— Акции для новых сотрудников (RSU) и программа покупки акций сотрудниками (ESPP)
— Возможности карьерного роста
— Обучение продукту и пространству
— Лучший в своем классе онбординг
— Внутренние программы наставничества и поддержки
— Дружелюбная и инклюзивная рабочая культура
Пакет льгот может варьироваться в зависимости от страны и типа занятости.
Компания предлагает конкурентоспособную зарплату и пакет акций, включая переменную часть. Фактическая компенсация зависит от навыков, квалификации и опыта кандидата. В пакет входят медицинское страхование, стоматология, планирование семьи, поддержка психического здоровья, пенсионный план 401(k) с соответствием, оплачиваемый отпуск, компенсация фитнеса и скидки на покупку акций.
Ключевой фокус роли:
• Формирование target architecture для экосистемы processing, eCommerce, P2P/APM, wallets, billing, reconciliation, antifraud и data.
• Объединение нескольких процессингов, legacy-систем и автономных технологических команд в единую архитектуру.
• Legacy modernization, monolith decomposition и развитие platform layer.
• Архитектурные стандарты для API, events, data, security, observability и integrations.
• Участие в архитектурном due diligence и интеграции новых технологических активов.
Требования:
• Опыт Chief Architect / Head of Architecture / Enterprise или Platform Architect.
• Сильная экспертиза в Payments, PSP, Processing, Acquiring, Issuing, Banking Tech или Regulated Fintech.
• Глубокое понимание high-load и distributed systems, Event-Driven Architecture и microservices.
• Практический опыт построения архитектуры сразу на уровне нескольких систем и команд.
Условия:
• Прямое взаимодействие с CTO и высокий уровень влияния на технологическую стратегию компании.
Responsibilities:
• Add and update products on the website and marketplaces
• Prepare and maintain product descriptions, photos, prices, and specifications
• Ensure product information, pricing, and stock availability are accurate and up to date
• Manage and structure product categories and catalogue content
• Optimize product content for SEO
• Conduct regular inventory and product availability checks
• Communicate with suppliers and other business partners
• Identify and establish cooperation with additional marketplaces
Requirements:
• Strong attention to detail and ability to work with large amounts of information
• Experience with e-commerce platforms or willingness to quickly learn
• Good organizational and time-management skills
• Confident English
• Valid Cyprus work permit, if currently based in Cyprus
Would be a plus:
• Previous experience in e-commerce, product listing, content management, or marketplaces
• Basic understanding of SEO
• Experience with Shopify or similar e-commerce platforms
• Russian language
We offer:
• Remote & office work format
• Official employment
• Staff discounts
• Modern working environment in central Limassol
• Opportunity to grow within a developing e-commerce business
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Задачи:
— разработка и развитие веб-интерфейсов для AI-ассистента на TypeScript/React
— разработка backend-сервисов на Node.js/TypeScript
— разработка механизмов взаимодействия AI-агентов с кодовой базой и инструментами разработки
— интеграция LLM / AI API
— проектирование и реализация RESTful API и GraphQL сервисов
— разработка механизмов контекстного анализа кода
— оптимизация производительности и UX взаимодействия AI-ассистента с разработчиком
— работа с WebSocket и Server-Sent Events для real-time коммуникации.
Требования:
— от 4 лет коммерческой разработки на TypeScript/JavaScript
— хорошее понимание асинхронного программирования и event-driven архитектуры
— опыт работы с Node.js
— глубокое понимание TypeScript (типы, дженерики, декораторы)
— понимание принципов работы AI / LLM систем
— опыт интеграции внешних API и сервисов
— понимание архитектуры веб-приложений и многоуровневой архитектуры
— опыт проектирования архитектуры сложных систем.
Будет плюсом:
— знание Rust/Golang
— создание Desktop приложений (tauri/electron)
— опыт разработки AI-ассистентов для программистов
— опыт разработки agentic AI-систем
— опыт работы с LLM (OpenAI / open-source модели / RAG / embeddings)
— понимание контекстного анализа кода
— опыт разработки IDE-плагинов на JavaScript/TypeScript
— опыт работы с Websocket и real-time системами
— инструментальное владение AI для анализа, генерации и автоматизации
— опыт создания AI-агентов и использования их в работе
— опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов.
Условия:
— работа над AI Developer Platform нового поколения
— разработка agentic AI-систем для программистов
— сложные инженерные задачи на стыке IDE, анализа кода, AI и веб-интерфейсов
— возможность влиять на архитектуру и развитие продукта
— работа с современными LLM и AI-инфраструктурой
— гибкий формат работы и конкурентную компенсацию
— годовой бонус и ежегодный пересмотр зарплаты
— расширенный ДМС с первого дня, страхование жизни, корпоративная пенсионная программа
— статус аккредитованной ИТ-компании со всеми преимуществами (отсрочка от срочной службы)
— льготная ипотека для сотрудников, подписка Прайм, скидки от партнеров и сервисов группы компаний
— корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях
— реферальная программа (бонус до 100 000 рублей).
Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST).
Responsibilities include:
— Ensuring security for customers and providing outstanding responses to security issues.
— Providing deep application-security expertise on escalated cases from customers and automated systems.
— Conducting continuous improvement and research to enhance customer security products and operations.
— Contributing to processes and policies to scale the organization.
— Creating and reviewing security service reports for customers.
— Creating and managing security content for customer environments.
Requirements:
— Prior experience working in a SOC environment.
— Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks.
— Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages.
— Strong information security background with practical skills in application security.
— Experience in IT or security technical support, operations, or research roles.
— Unix/Linux or Windows system administration skills.
— Ability to work with limited supervision and mentor others on security knowledge.
— Fluent spoken and written English, adaptable to different audiences.
— Experience troubleshooting software products.
— Focus on delivering exceptional customer experiences.
Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required.
Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes.
Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.
Удалённо
Зарплата не указана
УдалённоheadLimassol
Зарплата не указана
ГибридManila
Зарплата не указана
ГибридseniorМосква
Зарплата не указана
Удалённо
136 000 – 170 000 $
Удалённоjunior
Зарплата не указана
Удалённо
800 – 1 300 $
Все вакансии в одном месте — страница 11 · Job Hunters