Answer incoming customer calls during peak times when the Australian team is busy. Respond to customer emails and support tickets within the help desk.
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Answer incoming customer calls during peak times when the Australian team is busy. Respond to customer emails and support tickets within the help desk.
Location: New York City, NY, US Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Sensor Tower is looking for an Account Manager to join our Investor team. The primary objective of the role is to maintain and grow our partnerships with key accounts by providing analytical and consultative support. Sensor Tower Account Directors enhance the overall value of our datasets by serving as a trusted resource to our Enterprise subscribers. Base salary: $110,000 - $130,000 OTE: $150,000 - $200,000 What the Account Manager will do: - Manage Sensor Tower’s relationship with clients in the financial services industry. - Lead renewal and upsell discussions with accounts, ensuring healthy GRR and NRR performance. Periodically create reports, presentations, and webinars relating to the Investor vertical and incorporating different methods of data analysis. - Review and analyze public financial statements to share valuable insights to clients to drive engagement. - Execute on other miscellaneous duties, as needed, while collaborating with Sensor Tower’s Team Director of Investor Sales to strategically grow the vertical (explore partnerships, attend industry events, speaking engagements, etc). Experience we are looking for: - 3-6 years of experience working at or supporting financial services institutions in a consultative or analytical role, predominantly at an alternative data company. - Desire to interface directly with key accounts via phone, screen-share, and in person. - Comfortable juggling multiple priorities while maintaining a high standard of professionalism and follow-through - Exceptionally organized, detail-oriented, and process-driven — thrives in fast-paced environments and keeps operations running smoothly - Proficiency in financial analysis, some experience working with data, and strong Excel skills. - Excellent communicator who brings both polish and personality to internal and external interactions - Passion for new technology and some working knowledge of key Internet and TMT companies (FB, SNAP, NFLX, TWTR, SPOT, ZNGA, ATVI, etc). Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Austin, San Francisco or New York About the role Cloudflare is hiring a Data Center Architect to define and deliver the physical infrastructure behind high-density compute and GPU deployments across our global network. You'll own 3 connected domains: the liquid cooling chain, the low-voltage connectivity layer, and the MV/LV electrical architecture that powers both. This is a senior individual-contributor role spanning architecture, detailed design, technical qualification, design governance, commissioning, and operational readiness. You're Cloudflare's owner-side technical lead in these domains: the person who connects what our hardware needs with what colocation providers, equipment manufacturers, and delivery partners can actually build. Scope runs from a single rack in commercial colocation to multi-megawatt compute deployments. You'll design power, cooling, and cabling as one system so they don't fight each other at the rack, in the white space, or during maintenance. If your background is only HVAC design, only cold-plate research, or only utility-scale generation, this role will be wider than you expect. We need someone who can hold the electrical, cooling, and cabling layers together. About the team We work with engineering, capacity planning, network strategy, supply chain, and operations to grow Cloudflare's data center and PoP footprint. With colocation providers, hardware suppliers, and delivery partners worldwide, we turn infrastructure requirements into deployments that come online faster, cost less, and work the first time. What you'll do Architecture and reference designs Own the physical-infrastructure architecture. Build reference designs for power, liquid cooling, and connectivity for AI and high-density compute, including how they interface at rack, row, and site level. Maintain the standards, templates, and libraries that deployment, operations, and partner teams build from. Translate hardware and capacity needs into engineering requirements. Turn heat loads, electrical loads, port counts, network topologies, and growth plans into power, cooling, and connectivity requirements and into site and rack qualification criteria. Qualify sites and facility interfaces. Assess provider power and cooling availability, utility and backup capacity, water supply and return conditions, hydraulic capacity, upstream heat rejection, expansion headroom, maintenance constraints, and contractual boundaries. Give go/no-go recommendations with the risks written down. Electrical power architecture (MV/LV) Lead MV and LV electrical architecture: single-line diagrams, power distribution, switchgear and UPS topology, busway and PDU design, grounding and bonding. Design physical power infrastructure, AC and DC, including power conversion, backup generation, energy storage, and distribution, with attention to fault levels, selectivity, and maintainability. Validate designs with modeling: load-flow, short-circuit, arc-flash, and selectivity studies, checked against measured performance where possible. Define digital power requirements for monitoring, metering, protection coordination, and control. Work with controls and operations teams on alarm thresholds, trend retention, remote monitoring, and BMS/SCADA integration. Fold emerging standards (NEC, NFPA, UL, OCP power and rack specs) into forward-looking electrical designs. Liquid cooling Own the liquid-cooling architecture and roadmap. Develop repeatable direct-to-chip designs and evaluate liquid-to-liquid, liquid-to-air, rear-door, and other approaches against deployment needs. Design and validate the hydraulic system. Flow and pressure-drop calculations, pipe sizing, pump selection, balancing, and control requirements. Validate at partial load, during expansion and maintenance, and in failure scenarios, not just at nameplate. Specify equipment and rack integration. Qualify CDUs, heat exchangers, pumps, manifolds, hoses, quick-disconnects, valves, and instrumentation. Coordinate rack access, piping routes, service clearances, and installation sequencing with the electrical, cabling, hardware, and structural disciplines. Own coolant integrity and serviceability. Set manufacturer-aligned requirements for fluid quality, material compatibility, cleanliness, filtration, corrosion control, condensation prevention, and leak detection. Make isolation, fluid handling, component replacement, and servicing safe and maintainable. Low-voltage connectivity and structured cabling Own the physical-layer architecture. Reference designs for rack, row, cage, and site connectivity: copper and fiber distribution, patch-panel placement, cross-connect demarcations, diverse routes, and reserved expansion capacity. Engineer fiber and copper connectivity. Specify media, connectors, trunks, cassettes, and patching for equipment reach and performance. Validate optical loss budgets, connector counts, polarity, breakouts, bend radius, and compatibility across hardware generations. Produce buildable designs. Pathway layouts, fiber schedules, port-to-port patching plans, cable-length schedules, bills of materials, and installation specs. Connect to colocation and carrier infrastructure. Qualify meet-me-room access, provider pathways, cross-connect options, demarcation points, and route diversity. Define handoffs with data center providers, carriers, ISPs, and Cloudflare's network strategy team. Integration, controls, and resilience Coordinate white-space interfaces. Layouts that account for rack access, airflow, liquid-cooling pipes and manifolds, power segregation, pathway capacity, and expansion. Coordinate supports, bonding, grounding, and firestopping with the responsible disciplines and providers. Design for resilience and controlled failure. Evaluate redundancy, shared failure dependencies, cooling and power interruptions, and thermal ride-through. Agree protective responses with hardware and operations teams for pump or CDU failure, loss of facility cooling, leaks, sensor faults, control failures, and power events. Define controls and operational visibility: temperatures, pressures, flows, power metering, leak alarms, equipment status, and capacity telemetry. Governance, delivery, and acceptance Be Cloudflare's owner-side design authority. Own basis-of-design documents, single-line diagrams, P&IDs, cabling and equipment schedules, interface requirements, scopes, responsibility matrices, review gates, and acceptance criteria. Review partner designs and contractor submittals, resolve RFIs and technical disputes, and drive deviations to documented closure. Lead delivery and live-site changes. Guide contractors and remote hands through new deployments, expansions, migrations, and remediation. Work with deployment and operations on installation sequencing, methods of procedure, change controls, and rollback plans that protect running services. Lead commissioning and acceptance. Define factory and site acceptance tests across electrical, cooling, and connectivity: cleanliness and leak-test evidence, flow balancing, loaded performance tests, failure-mode testing, and copper and fiber certification (fiber inspection and cleaning, insertion-loss testing, OTDR where appropriate). Track deficiencies and verify corrective work before sign-off. Keep the physical source of truth accurate. Define labeling and connectivity-record standards. Make sure as-builts, power and cooling records, patching schedules, cross-connect inventories, and test records reconcile with Cloudflare's infrastructure inventory and DCIM. Oversee handover: deficiency closure, operator training, maintenance procedures, spares, and turnover documentation before production. Cost, efficiency, and standards Support sourcing. RFPs, technical bid evaluation, technical negotiations, supplier qualification, and lifecycle cost analysis. Partner with supply chain on prefabricated assemblies, preterminated cabling, rack integration, lead times, and alternatives that cut field labor without cutting quality. Reduce energy and water use. Evaluate phased deployment, consumption, and retrofit options. Evolve standards from evidence. Investigate incidents and recurring installation defects with network and operations teams. Feed commissioning and operating results back into designs, standards, and quality checks. What you'll bring 8+ years in data center mechanical, electrical, or physical-layer infrastructure, critical-facility cooling, or structured cabling, including architecture or technical design leadership. Bachelor's in Electrical or Mechanical Engineering or a related field, or equivalent practical experience. Delivered liquid-cooled compute infrastructure from requirements through commissioning or production handover. Conventional HVAC experience alone doesn't qualify. Create and review electrical single-line diagrams and schematics, with hands-on MV/LV system design including protection, selectivity, and grounding. Strong command of thermodynamics, heat transfer, fluid mechanics, hydraulic calculations, pump and heat-exchanger selection, and cooling performance under variable conditions. Practical experience with CDUs, facility and technology cooling loops, rack distribution, coolant compatibility, leak detection, and the interfaces between liquid-cooled hardware and facility systems. Strong knowledge of copper Ethernet, single-mode and multimode fiber, patching systems, LC and MPO/MTP connectivity, optical loss budgets, polarity, cable management, and the applicable test methods. Experience in colocation environments: cross-connect delivery, diverse physical paths, and the practical constraints of building inside third-party facilities. Able to write and critically review basis-of-design documents, P&IDs, electrical and mechanical specifications, equipment selections, operating sequences, and test plans. Working knowledge of NEC, NFPA, UL, mechanical and plumbing codes, TIA and ISO/IEC structured-cabling standards, relevant ASHRAE data center guidance, and manufacturer operating requirements, and the ability to apply them with qualified local engineering partners. Experience evaluating resilience and maintainability, participating in commissioning, and resolving system-level problems across equipment and organizational boundaries. Experience directing design consultants, contractors, installation partners, or remote hands, with clear ownership of technical decisions and acceptance outcomes. Clear written and verbal communication across disciplines and time zones, and able to run several projects with limited oversight. Legally authorized to work in the United States on a continuing and permanent basis without company sponsorship. [Confirm wording with recruiting.] Bonus points PE, Chartered Engineer, or equivalent registration in electrical or mechanical engineering. BICSI RCDD, DCDC, or a comparable credential. High-density GPU platforms, OCP rack, power, and cooling interfaces, or qualification across multiple hardware and cooling suppliers. Hydraulic and electrical modeling tools (AFT Fathom, PIPE-FLO, ETAP, SKM), thermal or CFD modeling, and validating models against measured performance. High-density optical distribution, parallel optics, preterminated assemblies, and cabling transitions across successive network generations. Modular or prefabricated power or cooling infrastructure, live-site retrofits, DCIM platforms, automated connectivity or telemetry analysis, or lifecycle energy and water performance. Familiarity with Cloudflare-relevant network environments: optical transport, ISP interconnection, out-of-band management, and liquid-cooled rack integration. Travel Travel for site assessments, vendor reviews, factory testing, commissioning, and deployment support, including international travel. What success looks like Sites are qualified against real hardware requirements. Power, cooling, and connectivity responsibilities are unambiguous. Systems prove their electrical, thermal, and connectivity performance, including failure behavior, before handover. Operations has the monitoring, procedures, training, and spares to run them. Why Cloudflare Your work shapes how Cloudflare deploys physical infrastructure across a global network, from long-term architectural choices to getting the next cage online. Strong candidates take different paths. If your experience shows the core capabilities but doesn't match every line above, apply anyway. Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $165,000 - $205,000. For New York based hires: Estimated annual salary of $158,000 - $195,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Rome, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Senior Business Development Manager to join our Rome team. In this role, you’ll help us build new relationships with Rome and Lazio most premium and regarded grocery and stores, acting as a founding member of our regional growth efforts. You will drive both new business acquisition and the direct, hands-on rollout for top accounts with framework agreements already in place at HQ level—visiting individual stores directly to guide their activation process from contract to go-live. What You’ll Be Doing You will be a critical driver of our expansion in Italy, focusing on high-end partnerships, account activation, and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: HQ Contract Rollout & Store Activation: Work on existing framework agreements negotiated at Headquarters/Casa Madre level by visiting individual store locations, engaging directly with local store managers, and driving the end-to-end activation process. Consultative Selling & Stakeholder Engagement: Communicate with store managers and business owners through physical in-store visits, calls, and meetings to demonstrate the value of Deliveroo’s technology and ensure buy-in at the local level. Hands-on Onboarding Support: Guide partners through the joining and technical setup process, offering on-site support to ensure a seamless operational transition onto the platform. Relationship Building: Maintain strong relationships with local store teams and attend local meet-ups/events to stay connected with the regional retail and culinary community. Market Expertise & Operational Feedback: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners, gathering local insights to refine our expansion strategy. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Sales & Activation Experience: Significant experience in targeting new business with a "hunter" mindset, combined with a proven track record of executing store-level activations for accounts with central framework agreements. Field & On-Site Availability: Willingness and confidence to spend time on the field, visiting individual stores and engaging directly with local managers and operational teams. Negotiation & Stakeholder Management: Ability to navigate commercial discussions centrally and convince local store stakeholders to prioritize platform activation. Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. Tenacity & Problem Solving: A resilient, proactive approach to overcoming operational barriers at the store level in a fast-moving environment. Industry Knowledge: A strong understanding of the retail, grocery, or restaurant industry is a significant plus. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 3 The total target compensation OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €48,000 gross per year, of which the base salary range is €26,000 – €30,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.000 — €48.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Location: London About us The Financial Times ranks among the world’s foremost news organisations. It is known globally for its authority, integrity, and accuracy. Its mission is to provide quality information and services across the globe. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, build work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and encourage you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Develop a newsworthy career at the FT. Our dedication to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our dedication is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are evaluated by a member of our recruitment team, not by AI. The role We’re looking for a Senior Product Designer to join our Editorial Technology team, helping build the tools journalists and editors use to compose, manage, and publish world-class journalism. You’ll build experiences across Spark, our newsroom content management system (CMS), and related editorial tools supporting written stories, video and audio. This role involves working on intricate products that directly aid journalism production at the FT. Work often starts without a clear brief or defined project. You will need to be comfortable investigating problems, grasping detailed workflows, and helping decide the appropriate course. Collaborating with product managers, engineers, and newsroom colleagues, you'll merge user research, systems thinking, and strong design skills to develop intuitive, accessible tools for expert users. You'll also consider how editorial tools interact with the reader experiences they facilitate across our website and apps, partnering with our Customer Products teams as needed. AI is increasingly crafting editorial workflows, and you'll have chances to explore how new technologies can assist journalists and editors. These include tools that improve editorial quality and accuracy. Key responsibilities Lead the end-to-end build process, from early problem framing and discovery through information architecture, exploration, prototyping, testing and delivery. Develop a deep understanding of how journalists and editors work, using research, workflow mapping and direct engagement to find opportunities for improvement. Partner with product managers and engineers to build product direction, define problems and establish clear priorities, particularly where requirements are ambiguous. Build intuitive, accessible experiences for complex editorial workflows, including the creation and management of written and multimedia content. Work closely with engineering teams to understand technical architecture, data, systems and constraints, ensuring built solutions are practical and achievable. Build positive relationships with newsroom collaborators, bringing their expertise into the development process while applying sound design judgement. Consider how editorial tools connect with customer-facing experiences, collaborating with Customer Products teams to support consistency and shared development patterns. Communicate build decisions, recommendations and trade-offs clearly, helping teams navigate complexity and make informed decisions. Investigate ways AI can assist editorial workflows, such as quality and accuracy checks, while collaborating closely with editorial, product, and engineering colleagues. Use AI-enabled tools such as Codex or Figma Make, where appropriate, to prototype, test ideas and communicate technical assumptions. Stay informed about developments in AI-assisted build and prototyping, bringing relevant approaches and ideas into the team. Required skills and experience Strong product development experience across user research, UX, visual design, information architecture and prototyping. A portfolio demonstrating high-quality product development work, your individual contribution and measurable impact. Experience crafting and delivering complex digital products, including internal tools and workflows for expert users. Demonstrated capability to carry projects from initial problem identification through research, prototyping, validation, and final delivery. Strong product and systems thinking, with an ability to understand how interconnected tools, workflows and technologies work together. A thoughtful and analytical approach to problem-solving, with the confidence to challenge assumptions and explore alternative solutions. Experience planning and conducting proportionate user research, combining qualitative and quantitative insights to inform development decisions. Sufficient technical understanding to collaborate effectively with engineers and navigate complex systems, data and technical constraints. Strong Figma and prototyping skills, with practical experience applying accessibility principles. Experience using AI-assisted prototyping or development tools, with the judgement to assess their opportunities and limitations. Excellent communication and collaborator management skills, with the ability to build positive relationships across multidisciplinary teams. Confidence working through ambiguity, crafting requirements and helping teams move towards clear, considered solutions. Desirable Experience crafting content management systems, editorial platforms or newsroom tools. A grasp of digital publishing workflows, including the creation and management of multimedia content. Experience working on products that connect complex internal systems with customer-facing digital experiences. What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing outstanding perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, encouraging positive relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please inform us if you need any reasonable adjustments or accommodations during the application process or to assist you in attending an interview. If you wish to talk about your needs or have any queries, email talent@ft.com and someone from our team will gladly assist you. Further information At the FT, we value innovation and the adoption of technology and accept that applicants may bring AI tools to bear in their application process. Feel free to use AI to aid your application, but all information you provide must be honest and accurately display your skills, experience, and qualifications. Candidates should be aware that the use of AI during the application process might be observed to guarantee a fair and transparent hiring experience for everyone. Please be cautious of fake job postings and offers pretending to come from the Financial Times. All genuine roles require applications through the official Financial Times careers website. The FT will never request financial details, payments, or third-party referrals during recruitment. If you doubt a job's authenticity or suspect a scam, contact talent@ft.com. Interested in the FT but haven’t found the right position yet? 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Location: Canada, Remote Workplace: remote Introduction to the Team & Role As the Enterprise Sales Director for North America, you will lead new logo acquisition for organizations of 5,000+ employees, one of the most strategic and fastest growing segments of 360Learning's business. Reporting to the Chief Sales Officer, you will manage a current team of 4 high performing Account Executives and own a strategic pipeline built on 6 and 7 figure deals.360Learning has strong commercial traction in Enterprise North America. This is a critical, high visibility mission: we need a leader who can quickly reach full autonomy and bring the segment to the next level of ambition the company has set for this market.This is a hands-on coach role. You will directly support and, when needed, escalate into complex commercial cycles alongside your Account Executives, while also stepping back to read business and market trends and translate them into a clear strategic direction. What You Will Do Within 1 month, you will: Complete your onboarding and ramp up on 360Learning's product, market positioning, and Convexity operating model Meet individually with each of your 4 Account Executives to assess their pipeline, deal status, and account coverage Review the existing Enterprise pipeline, forecast, and territory structure Build working relationships with your key cross-functional partners, mostly in Pre-sales, Product, Alliances (Partners) and Professional Services. Within 3 months, you will: Run weekly pipeline and forecast reviews with rigor and accuracy, providing clear, rational visibility to the Chief Sales Officer Identify the strengths and areas of improvement of each Account Executive and put in place a proactive coaching plan (call preparation, live deal support, debriefs) Play an active, hands-on role in strategic deal cycles, through escalation support and direct involvement in complex 6-7 figure ARR deals Work closely with BDRs to qualify opportunities and deepen strategic discovery around prospects' business pain points Start leveraging 360Learning's partner and alliances ecosystem to accelerate new logo acquisition Begin to achieve world class performance and hit quarterly targets Within 6 months, you will: Own a full strategic read of your market, translating business and market trends into clear deal prioritization decisions Be fully autonomous in driving the Enterprise North America segment toward the company's ambition in this market Be involved in hiring and onboarding new Account Executives as the team scales Have a proven track record of closing complex, strategic deals directly or through hands-on support of your team Meet and exceed quarterly sales targets with a clean, reliable forecast. The Skill Set Proven 3+ year track record as a top performing sales leader in software or SaaS (experience in HR solutions is a real plus), with direct experience managing Enterprise Account Executives Demonstrated ability to close and support complex, strategic deals in the 6 to 7 figure range Strong coaching mindset: able to diagnose individual strengths and areas of improvement and act proactively rather than reactively Rigorous, data-driven approach to pipeline management and forecasting, with genuine attention to detail and hygiene Comfortable playing a hands-on role in commercial cycles, including escalation and direct deal support Experience collaborating cross-functionally with Pre-sales, Product, and Professional Services teams Familiarity with leveraging a partner or alliances ecosystem to support new logo acquisition Ability to hire, onboard, and set up new Account Executives for success A customer-first mindset, obsessed with impact rather than activity Comfortable with a written, asynchronous culture and a strong fit with our Convexity operating model Willingness to travel to meet prospects and attend trade shows Strong written and verbal communication skills in English What We Offer Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈 Benefits/Perks: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚 Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠 Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L& find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆 Interview Process Call with the Talent Acquisition Manager Interview with the Chief Sales Officer (hiring manager) Case study interview with the Chief Sales Officer & Sales Operations & EMEA VP Enterprise Sales Clarification Interview with a North American Sales Leader Culture Interview with 360Learning CEO References & Offer Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Kansas City, MO About the Role We are seeking a highly accomplished and strategic Account Executive to join our Territory/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security). As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives. Responsibilities Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders. Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities. Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization. Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking. Desirable Skills, Knowledge, and Experience 6+ years of advanced experience selling complex technology solutions in a B2B enterprise model , with a significant track record of consistently exceeding multi-million dollar quota targets. Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies , with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets). Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure. Exceptional strategic communication and presentation skills , with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one). Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals. Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts. Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities , with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient , thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application). Bachelor's degree required , with a technical background (e.g., engineering, computer science, MIS) highly preferred. Ability to travel as required to engage with key customers and internal teams. Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - Omaha, Nebraska ( covering Nebraska and North/South Dakota About the Role We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security). As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives. Responsibilities Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders. Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities. Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization. Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking. Desirable Skills, Knowledge, and Experience 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model , with a significant track record of consistently exceeding multi-million dollar quota targets. Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies , with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets). Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure. Exceptional strategic communication and presentation skills , with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one). Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals. Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts. Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities , with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient , thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application). Bachelor's degree required , with a technical background (e.g., engineering, computer science, MIS) highly preferred. Ability to travel as required to engage with key customers and internal teams. Compensation Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Chicago, IL About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts. Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on level and work location. For Illinois based hires: Estimated annual salary of $212,000 - $292,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Los Angeles About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts. Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on work location. For California (excluding Bay Area) based hires:: Estimated annual salary of $234,000 - $321,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity The role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: San Francisco (Bay Area) About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the Named segment focuses on both the acquisition of new Enterprise accounts, as well as the expansion of existing customer accounts. Within the Named segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on work location. For Bay Area-based hire: annual salary of $281,000 - $386,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity The role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Grand Rapids, MI (Detroit could work for the right candidate) About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts. Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Singapore About the Department The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle. The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes. About This Role In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of mid-market accounts in the Vietnam market . The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets. You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency. Role Responsibilities Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets. Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation. Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners. Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads. Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals. Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes. Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing). Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy. Required Experience Fluent in English and Vietnamese to engage with customers in Vietnam Bachelor's degree or equivalent work experience. Experience selling technology solutions in high-growth technology firms. Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets. Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies. Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows. Exceptional interpersonal communication skills and value selling skills. Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite). Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn. Willingness to actively engage with AI tools and experiment. Ability to travel as required. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual. When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy. Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations. Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times. Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents. Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn. Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients. Provides staff education on safety topics and trains new Officers in all department policies and procedures. Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation. Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems. Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport. Provides safety escorts and assistance for staff, visitors and patients as requested. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Perform fire drills as required. May have to work other shifts, as necessary. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time. Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community. Educational/Experience Requirements: High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience. At least one (1) year of Health care Safety and Security experience preferred. Must pass a criminal records background check prior to employment. Possess strong verbal, interpersonal communications skills and excellent customer service. Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months. License/Certifications: IAHSS Basic Officer Certification preferred, required for any promotion. Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Luminis Health Benefits Overview: Medical, Dental, and Vision Insurance. Retirement Plan w/employer contribution. Paid Time Off. Employee Tuition Assistance Benefits. Employee Referral Bonus Program Employer Paid Holidays, Disability, and Life/AD&D for full-time employees Wellness Programs/Employee Assistance Programs and more The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement. Pay Range $20 — $25 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD Luminis Health Title: Supervisor, Security Reports To: Manager- Safety and Security Operations & Training Job Code: 000105 FLSA Status: Non-Exempt To provide and supervise assigned personnel personal asset protection for patients, visitors and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. This position is responsible for coordinating the day-to-day security operations and performs duties to ensure its smooth operation as required. Orients, trains, schedules, monitors, and provides direction to staff. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources. Participates in meetings, committees or other work groups as necessary. 2. Responsible for the supervision of all Officers including performance evaluation, continuous coaching, training, disciplinary action, and retention. Manages Officers daily productivity through established department goals and objectives. 3. Conducts regular rounding throughout the facility, especially the ER, campus buildings, parking garages and grounds; speaking to staff and area leaders to address any concerns regarding Safety and Security. Observes and monitors conditions, the environment, and/or persons that might require intervention or assistance. 4. Responds to safety and security incidents and emergency situations, according to department procedures, to provide necessary assistance to employees and customers; proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm, and respected while on site. 5. Prepares department daily schedule and payroll with assistance from other supervisor(s) for the Security officers and assigns responsibilities in accordance with workload requirements. This includes finding the appropriate coverage if there are call offs and being able to perform the assignments. 6. Manages the fire drill program to include the assignment of drills to Officers, drill completion, evaluation of the drill or actual alarm, on-going training, and compliance based on organizational and regulatory policies. 7. Ensures maintenance and tracking of department equipment and supplies. 8. Investigates and conducts follow-up investigations on all incident reports submitted via established hospital reporting system. 9. Collaborates with applicable law enforcement agencies relative to hospital security investigations or other campus activity as needed. 10. Assists in the development of department goals, objectives, policies, and procedures. Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations. 1. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. 2. Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time. 3. Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. 4. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). 5. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. · High School Diploma or equivalent required. Associate’s degree or higher preferred. · Valid Class D Maryland driver's license required with no more than two points on current driving record. · Supervisor must be willing to work various shifts and travel to different facilities of the Health System as needed. · Four years of hospital-related security experience. Two years of experience at a supervisory level. · Note: Professional security-related experience may be substituted on a year-for-year basis for up to two years of the required education. · Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. · Applicants must be able to obtain a State of Maryland Guard Card and maintain a good standing with the Maryland State Police. · BLS/CPR Certification through the American Heart Association is preferred and must obtain within 90 days of hire. · IAHSS Basic & Advanced Officer Certification preferred and required within six months or promotion. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $26.13 — $39.19 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD; Lanham, MD Luminis Health Title: Supervisor, Security Reports To: Manager- Safety and Security Operations & Training Job Code: 000105 FLSA Status: Non-Exempt To provide and supervise assigned personnel personal asset protection for patients, visitors and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. This position is responsible for coordinating the day-to-day security operations and performs duties to ensure its smooth operation as required. Orients, trains, schedules, monitors, and provides direction to staff. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources. Participates in meetings, committees or other work groups as necessary. 2. Responsible for the supervision of all Officers including performance evaluation, continuous coaching, training, disciplinary action, and retention. Manages Officers daily productivity through established department goals and objectives. 3. Conducts regular rounding throughout the facility, especially the ER, campus buildings, parking garages and grounds; speaking to staff and area leaders to address any concerns regarding Safety and Security. Observes and monitors conditions, the environment, and/or persons that might require intervention or assistance. 4. Responds to safety and security incidents and emergency situations, according to department procedures, to provide necessary assistance to employees and customers; proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm, and respected while on site. 5. Prepares department daily schedule and payroll with assistance from other supervisor(s) for the Security officers and assigns responsibilities in accordance with workload requirements. This includes finding the appropriate coverage if there are call offs and being able to perform the assignments. 6. Manages the fire drill program to include the assignment of drills to Officers, drill completion, evaluation of the drill or actual alarm, on-going training, and compliance based on organizational and regulatory policies. 7. Ensures maintenance and tracking of department equipment and supplies. 8. Investigates and conducts follow-up investigations on all incident reports submitted via established hospital reporting system. 9. Collaborates with applicable law enforcement agencies relative to hospital security investigations or other campus activity as needed. 10. Assists in the development of department goals, objectives, policies, and procedures. Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations. 1. Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence. 2. Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time. 3. Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. 4. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). 5. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. · High School Diploma or equivalent required. Associate’s degree or higher preferred. · Valid Class D Maryland driver's license required with no more than two points on current driving record. · Supervisor must be willing to work various shifts and travel to different facilities of the Health System as needed. · Four years of hospital-related security experience. Two years of experience at a supervisory level. · Note: Professional security-related experience may be substituted on a year-for-year basis for up to two years of the required education. · Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record. · Applicants must be able to obtain a State of Maryland Guard Card and maintain a good standing with the Maryland State Police. · BLS/CPR Certification through the American Heart Association is preferred and must obtain within 90 days of hire. · IAHSS Basic & Advanced Officer Certification preferred and required within six months or promotion. There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Heavy The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $26.13 — $39.19 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
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