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Location: Latvia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Georgia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Estonia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Azerbaijan OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Armenia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Project Manager with a Business Analysis or Product Management background to lead strategic initiatives end-to-end - from process analysis and solution design through to implementation and automation. You combine strong project management skills with analytical thinking to drive meaningful improvements at both the team and company levels. What You'll Do Lead multiple projects simultaneously across departments, delivering on time, within scope, and on budget Own end-to-end project delivery: planning, solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes to identify inefficiencies and translate them into actionable requirements Drive process improvements through process modeling, data analysis, and gap analysis Lead change management efforts, ensuring smooth transitions and stakeholder buy-in Coordinate cross-functional teams on the integration of systems, processes, and technology solutions Keep stakeholders aligned throughout - requirements gathering, progress updates, and expectation management What We're Looking For 4+ years of project management experience Background in Business Analysis or Product Management Proven track record of improving business processes and implementing changes into products or operations Experience managing cross-functional teams across business and technical stakeholders Upper-Intermediate or Advanced English Nice to have: hands-on experience implementing AI into products or processes with measurable results Nice to have: proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the leader of our Enterprise Asset & Wealth Management sales organization, you will build and lead a team that brings transformational AI to the world's leading asset managers, wealth managers, and private markets firms. These are organizations rethinking how they generate investment insight, serve clients and advisors, scale personalization, and meet fiduciary and regulatory obligations. They are looking for a partner they trust to take frontier AI from promising pilots into production at the core of their business. You will own a broad portfolio of major AWM institutions at very different stages of AI adoption, from firms already running Claude in production to those just beginning their journey. Your coverage will span global and regional asset managers, alternatives managers, and wealth businesses. You will lead Account Executives, design the coverage and territory model, and build the repeatable, AWM-specific plays that turn early wins into durable, scaled adoption across research, portfolio and client operations, advisor productivity, and compliance and supervision. The selling is technical and multi-stakeholder: platform decisions, model governance, security and procurement rigor, and solutions built on Claude through our API, Claude for Enterprise, Claude Code, and partner cloud platforms. You will shape strategy and operating rhythm while staying personally engaged with executives on the pursuits that matter most. This is a rare opportunity to build an organization, not just run a number: to shape how the asset and wealth management industry adopts frontier AI, and to do it at a company where safety, trust, and long-term customer outcomes are central to how we sell. Key responsibilities Define AWM go-to-market strategy and coverage design, including segmentation across asset managers, alternatives managers, and wealth platforms, territories, account prioritization, and vertical value propositions, and evolve the coverage model as the business scales Recruit, coach, and retain Enterprise Account Executives with deep asset and wealth management and platform-selling expertise; develop leadership talent and create career paths that keep top performers growing Codify the use cases, proof points, reference stories, and sales motions that make wins repeatable across AWM, such as investment research and idea generation, portfolio and client reporting, RFP and due diligence automation, advisor productivity and client personalization, and compliance and supervision workflows, partnering with Marketing, Enablement, and partner teams to scale them Engage personally with C-level and business-line executives (CEOs, CIOs, COOs, Chief Data and AI Officers, Heads of Distribution, and Heads of Wealth) on priority pursuits, building business cases and value narratives and navigating complex procurement, security, model-risk, and legal processes through to production deployment and expansion Own the organization's revenue targets and operating rhythm, instilling pipeline-generation discipline and running forecasting, deal inspection, and account planning cadences that make performance predictable and coachable across a high-volume book of business Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate AWM needs, including fiduciary, books-and-records, and client-data requirements, into product and roadmap input Orchestrate cross-functional and partner motions with Customer Success, Marketing, Partnerships, Legal, cloud partners, and the data and technology providers that AWM firms rely on, to deliver a seamless customer experience, and represent Anthropic with customers and at industry events as a visible, trusted leader Minimum qualifications Experience leading enterprise sales teams that sell technical, complex products such as API-first platforms, cloud infrastructure, or data and machine learning platforms A track record of winning and growing enterprise customers, including building C-suite relationships, in asset and wealth management (asset managers, alternatives managers, private banks, wealth platforms, or the technology and data providers that serve them) Experience designing go-to-market coverage for an enterprise sales team, including segmentation, territories, and account prioritization Operational rigor across both a high-volume pipeline and complex, multi-stakeholder sales cycles, balancing velocity with deal quality and forecasting accurately in fast-changing environments Credibility with technical buyers and builders, and with investment and distribution leaders: CIOs, CTOs, CDOs, Heads of AI/ML, Heads of Research, and Heads of Wealth or Distribution, plus experience pairing effectively with solutions architects and applied AI teams Strong coaching skills that raise team performance through deal coaching and account strategy, combined with personal effectiveness alongside executives on high-priority opportunities A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI Preferred qualifications Experience leading other sales leaders (second-line management), or demonstrated readiness to step into that scope Experience building or meaningfully scaling a verticalized or multi-segment sales organization Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large asset managers, wealth managers, or private markets firms Familiarity with AWM use cases and buyers, such as investment research and portfolio analytics, client reporting and RFP automation, advisor and relationship-manager productivity, and fund operations and servicing Deep familiarity with regulated-industry selling in AWM, including fiduciary and suitability obligations, SEC and FINRA expectations on supervision and books and records, model-risk management, client-data privacy, security review, and the governance expectations of financial institutions Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators, as well as the data, analytics, and portfolio-technology vendors embedded in AWM firms Familiarity with consumption- or usage-based commercial models and value-based pricing conversations Experience leading organizations through rapid growth, re-segmentation, or significant change The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $450,000 — $700,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Mexico; Brazil Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more. Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers. Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you. This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST. Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth. You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes. You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses Requirements What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms Benefits What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health & Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR? Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible. Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education. Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world. Ready to Help Shape the Future of Online Learning? If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you. Apply today and become part of ELVTR's next chapter of growth. ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Location: Austria OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Hungary OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Slovenia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Slovakia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Serbia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Romania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Portugal OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: North Macedonia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.

Location: Montenegro OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Senior Product Manager (Special Hires) to lead the strategy, development, and implementation of new systems, tools, and business processes that will power our next stage of growth. You'll work at the intersection of business strategy and technical execution — turning big-picture goals into real, measurable outcomes. What You'll Do Partner with leadership and department heads to define the vision for new solutions and tools that drive business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Own the full product lifecycle - from discovery and requirements gathering through release , implementation into the business process, and continuous optimization Bridge business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage Analyze existing processes, identify automation opportunities, and implement effective solutions Collaborate across business analysts, designers, and engineering - and independently cover niche projects or product stages when needed What We're Looking For 5+ years as a Product or Project Manager in a fast-paced digital or tech-driven environment, with measurable delivery results Proven track record in business process analysis, optimization, and digital transformation Strong analytical mindset with data-informed decision-making Deep understanding of when to build vs. when to solve without development Experience building automations to optimize processes and manual tasks Proficiency in no-code/low-code tools for early-stage prototyping and hypothesis validation Excellent communication and stakeholder alignment skills Self-driven, highly organized, comfortable working remotely across time zones Fluent English (spoken and written) Nice to have: Business Analysis background We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.