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Location: Remote (US) Why you should join our At-Bay Security team: At-Bay is a fast-growth InsurSec company (Insurance x Cybersecurity) on a mission to bring innovative products to the market that help protect small businesses from digital risks. As an InsurSec provider, we uniquely combine insurance with mission-critical security technologies, threat intelligence, and human expertise, to bridge the critical security capability gap that exists among SMBs in the community. We believe InsurSec is an $80B market opportunity and we are excited to expand our DFIR team in order to help expand our reach and influence in the business and security community, of which we serve 35,000 customers. The Role: Cybersecurity Analysts focused on Digital Forensics and Incident Response (DFIR) deliver incident investigation and response services to At-Bay insureds via: Forensically sound collection, transmission, and storage of digital evidence Analysis of digital evidence to identify indicators of compromise and adversary activity Development of incident timelines and theories of compromise Identification of incident root causes Participation in threat actor negotiations as necessary (e.g., ransom negotiations, etc.) Participation in incident recovery (e.g., restoration of data from backups, reimaging workstations and servers, rebuilding network infrastructure, etc.) activities as necessary Development and delivery of incident reports to document key incident details for engagement stakeholders including executive leaders for insureds, breach coach attorneys, and At-Bay claims management staff as necessary Development and delivery of recommendations to mitigate the risk of future incidents for impacted insureds Development and delivery of incident response training and simulations for targeted insureds Key skills: Previous digital forensics and incident response experience Strong oral and written communication skills Previous hands-on experience performing digital forensics and incident response, including several of the following: Business Email Compromise Ransomware Digital evidence collection and analysis Development and analysis of cyber threat intelligence Leadership of or participation in investigations involving digital evidence Intrusion detection / cyber threat hunting Malware analysis Incident recovery activities such as restoration of data from backups, operation of decryptor tools, etc. Previous hands-on experience working in information technology operations (e.g., Network Operations Center, Security Operations Center, Incident Response Team, etc.) Minimum requirements: Bachelor’s degree or equivalent Minimum of 2 years of experience in cybersecurity operations, incident response, incident recovery, or another security discipline Willingness to travel as needed to perform job functions Preferred requirements: Significant undergraduate or graduate coursework in computer science, computer engineering, information systems, or cybersecurity Previous background in law enforcement or government/military with experience leading complex technical investigations Knowledge of cloud environments, including knowledge of cloud security products and services offered by major cloud service providers (e.g., AWS, Azure, Google) Experience in a top-10 cyber consulting firm or leading DFIR provider preferred One or more industry cybersecurity certifications (e.g., GCIH, Security+, CISSP, etc.) Work location: USA, Nationwide Fully Remote Our estimated base pay range for this role is $80,000-$115,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent. #LI-CK1

Location: United States- USA, USA Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Being a Leader in Industrial Maintenance Advanced Technology Services (ATS) has a deep-rooted history of hiring and supporting our nation’s military. This drove us to seek out involvement in DOD SkillBridge Programs for Leadership, setting those who are transitioning out of military service up for success. We understand the value you bring to the table as a leader in the military and it is our goal to provide you with the greatest opportunity possible to utilize those skills in a new civilian career. When you join us for your SkillBridge program, you will get just a small taste of what ATS has to offer you outside of the Armed Services. At ATS, we are, and have always been, a people company. A core pillar of our culture is Value Employees, and you’ll see that in action every day. Our employees experience competitive pay and benefits, as well as opportunities for continuous career growth. At ATS, you drive your future! Whether it’s progressing through our Technician Development Program or completing a Leadership Development Program, the opportunities for a fulfilling career are endless. With around 20% of veterans in our ranks, you’ll feel right at home, and be in the company of others who strive for the best! We are so excited to have you join the ATS Team for SkillBridge and beyond! Program Overview • 90 days • Multiple locations throughout the U.S. • Curriculum will cover Military Transition, Safety, Culture, Leadership Essentials, Human Resources, and more • Learning will be facilitated in three methodologies – On the Job Training, Mentorship, and Classroom Training • Upon completion of the training, there will be an exit interview and potential job offer. Potential Career Paths • Planner Scheduler • Site Supervisor • Site Manage ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: United States- USA, USA Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. A Career in Industrial Maintenance Advanced Technology Services (ATS) has a deep-rooted history of hiring and supporting our nation’s military. This drove us to seek out involvement in DOD SkillBridge Programs for Technicians, setting those who are transitioning out of military service up for success. If working with your hands is your top priority when considering your next move, a career with ATS in any number of our technician roles will be a perfect fit. The manufacturing industry is ripe with life-long career opportunities and ATS would love to be your new home! When you join us for your SkillBridge program, you will get just a small taste of what ATS has to offer you outside of the Armed Services. At ATS, we are, and have always been, a people company. A core pillar of our culture is Value Employees, and you’ll see that in action every day. Our employees experience competitive pay and benefits, as well as opportunities for continuous growth. At ATS, you drive your future! Whether it’s progressing through our Technician Development Program or completing a Leadership Development Program, the opportunities for a fulfilling career are endless. With around 20% of veterans in our ranks, you’ll feel right at home, and be in the company of others who strive for the best! We are so excited to have you join the ATS Team for SkillBridge and beyond! Program Overview • 90 days • Multiple locations • Curriculum will cover Trade Skills, Mechanical Skills, Electrical Skills, Fluid Power, and Automation • Learning will be facilitated in three methodologies – On the Job Training, Mentorship, and Classroom Training • Upon completion of the training, there will be an exit interview and potential job offer Your Potential Career Path Starting as an Associate Technician, you can climb to a Technician II level in just 36 months. With prior applicable experience, you can become a Technician II in as little as 24 months. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: France Workplace: remote Welo Data is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join!    As an Ads Quality Rater, you will review and grade internet advertisements to help shape how ads are delivered to the end users. In other words, you’ll tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.   You will review ads in both English and Dutch   This role is great for people who:    - Surf the internet daily  - Use major search engines frequently  - Know what people want based on a few keywords  - Enjoy researching topics online - Want a flexible and fun side job   Project Details     Job Title: Ads Quality Rater - Dutch (France) Pay Rate: Based on tasks (approximately $14 per hour) Location: Remote/work from home - must be based in France Hours: Set your schedule based on the following – Minimum commitment is 5 hours per week. You can choose to work up to 20 hours per week. Start Date: ASAP Employment Type: Independent Contractor/Freelance/Self-Employed  Project Duration: Long-term   Note: - Even though the position is WFH, you must reside in the country that is noted in this description. This will be automatically checked during the hiring process.   Recruitment Process   - There is no formal interview for this job! No phone calls, no waiting, and no wasting time wondering whether you got the job or not.   - Instead, you will be guided through a self-paced and automated recruitment process.   IMPORTANT NOTE: Welo Data uses numerous identity checks to ensure that everyone who makes the team is real, qualified, and ready to work. To avoid any misunderstandings, do not use IP masking programs (such as VPNs). Job Requirements Fluency in Dutch Strong understanding of English (written and spoken) Comfortable knowledge of modern popular culture Reliable computer system and internet connection Familiar with using online search engines Sign a standard Non-Disclosure Agreement and Service Level Agreement Please note that this work is based on project needs. Due to this, weekly hours may vary and flexibility with change is expected. You must legally be able to work on freelance projects in the France.   To know more details (Click here)

Location: Diplomatic Area, Bahrain CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for expats who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Al Hofuf, Saudi Arabia CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for SAUDI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized Apply for this job

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday. Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team. What skills do I need? 5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team. Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams Experience with Distributed systems #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Yerevan, Armenia Description: Digitain now welcomes a highly skilled and motivated Middle Penetration Tester to join our team. The ideal candidate is expected to be responsible for identifying and evaluating vulnerabilities in our clients' systems and applications, conducting penetration testing exercises, and providing recommendations for enhancing security measures. You will work closely with cross-functional teams to ensure the implementation of robust security controls and mitigate potential risks. Responsibilities: Conduct comprehensive penetration testing on various systems, applications, and networks to identify vulnerabilities, weaknesses, and potential security risks Execute manual and automated testing methodologies to identify security flaws in networks, web applications, mobile applications, and infrastructure components Perform analysis and validation of security findings, and provide detailed reports outlining the identified vulnerabilities and potential impact to stakeholders Collaborate with development teams, system administrators, and other stakeholders to provide remediation recommendations and follow up on the implementation of necessary security controls Stay up to date with the latest security threats, vulnerabilities, and attack techniques, and incorporate this knowledge into penetration testing methodologies Contribute to the improvement of existing penetration testing frameworks, tools, and processes to enhance efficiency and effectiveness Assist in the development and maintenance of security policies, procedures, and guidelines Participate in incident response activities, including investigation and remediation of security incidents Provide guidance and mentorship to junior members of the team, assisting in their skill development and knowledge enhancement Requirements: At least 2 years of experience in penetration testing or QA Bachelor's degree in Computer Science, Information Security, or a related field Proven experience in conducting penetration testing and vulnerability assessments in a professional setting In-depth knowledge of network protocols, web application architecture, operating systems, and common security vulnerabilities Proficiency in using a variety of penetration testing tools, frameworks, and methodologies Strong understanding of common security standards, such as OWASP, NIST, and ISO 27001 Familiarity with regulatory compliance requirements, such as GDPR, HIPAA, or PCI DSS Excellent problem-solving and analytical skills, with the ability to think creatively and out-of-the-box Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders Ability to work effectively both independently and collaboratively in a fast-paced and dynamic environment High ethical standards, integrity, and a commitment to maintaining confidentiality Join our team and play a crucial role in strengthening the security posture of our clients. As a Middle Penetration Tester, you will have the opportunity to continuously enhance your skills and contribute to the protection of sensitive data and critical systems.

Location: Xinyi, Taiwan We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Taiwan! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Mandarin & English Able to develop training material and activities is a plus

Location: Yerevan, Armenia Description We are seeking a detail-oriented B2C Business Analyst to join our growing team and help drive business performance through data. In this role, you will be responsible for transforming complex data into actionable insights across product, marketing, and operations. You will work closely with cross-functional teams to identify growth opportunities, optimize key metrics, and support strategic decision-making with high-quality analytical output. Responsibilities Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools Interpret, evaluate and interrelate research data and develop integrated business analyses Understand and analyze the financial and operational impact of any changes Analyze Marketing Promotions and their effectiveness Analyze Products separately and as one ecosystem Perform business requirements analysis Analyze business income and revenue Initiate technical, business, or marketing changes that will grow the business Provide analytical and other reports regarding business Other tasks from management related to business analysis Requirements A bachelor’s degree in business or an MBA or a related field Knowledge of MS Office, Power BI Knowledge of SQL Knowledge of Python will be a plus High proficiency in Armenian, English, and Russian languages is a must Experience in gaming (will be a plus) Excellent problem-solving skills Fundamental analytical and conceptual thinking skills Exceptional interpersonal skills Excellent written and verbal communication skills Attention to details

Location: Doha, Qatar CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Muscat, Oman CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for expats who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Arabic Speaker Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Durban, South Africa CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for expats who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Location: Sheung Wan, Hong Kong We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Hong Kong! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus. Able to develop training material and activities is a plus

Location: Remote We are seeking an ML Engineer who will assist in constructing a system to validate data and ML models. The ideal candidate should be intelligent, contemplative, and composed. They should not rush through tasks, instead diving deeply into the code and being attentive to details. WHAT YOU’LL BE DOING: The task involves the development and upkeep of data pipelines for training and evaluating models Exploratory data analysis will be conducted to enhance model accuracy and performance Experiments and evaluations of machine learning models will be carried out to identify and address any issues WHAT WE LOOK FOR IN YOU: Strong experience in machine learning Experience in developing and deploying machine learning pipelines and workflows, including data preprocessing, feature engineering, model training, and evaluation Strong analytical and problem-solving skills, as well as attention to details WHY SHOULD YOU JOIN OUR TEAM? Great challenges with many opportunities to prove yourself A welcoming group of highly qualified international professionals Cutting-edge hardware and technology Work remotely from anywhere in the world Access any of our global offices anytime 40 paid days off Competitive salary and performance-based bonuses

Location: Home based - EMEA Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL,  cache-layer capabilities, and analytics; all the way to structured SQL engines. The OpenSearch team is, among other things, focused on creating the best enterprise automation solution for search and analytics suites like OpenSearch and Elasticsearch. We have a number of openings we are looking to hire across a range of levels.  We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations. Location: This role can be filled in European, Middle East and African time zones. What your day will look like The OpenSearch team is responsible for the automation of OpenSearch operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical.  This role is focused on the creation and automation of features of data platforms, not analysing the data in them. Collaborate proactively with an internationally distributed team Write high-quality, idiomatic Python code to create new features Debug issues and interact with upstream communities publicly Work with helpful and talented engineers including experts in a diverse set of fields Work from home with global travel for 2 to 4 weeks per year for internal and external events What we are looking for in you Proven hands-on experience in software development using Python Proven hands-on experience in distributed systems development Bachelor’s or equivalent in Computer Science, STEM, or a similar degree Willingness to travel up to 4 times a year for internal events Additional skills that you might also bring You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for: Experience operating and managing search and analytics engines like Elasticsearch, Logstash, KIbana, and OpenSearch Experience with Linux systems administration, package management, and operations Experience with the public cloud or a private cloud solution like OpenStack Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal-opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations Workplace: hybrid The Role:   Our team is expanding and we are hiring several high caliber QA Software Test Automation Engineers (Java) to join our fast-growing team. You will work with world class specialists in a friendly, supportive and open-minded environment on challenging goals that will help you to grow professionally and achieve new technical levels. This role will focus on improving and monitoring product quality via test automation framework development and test coverage extension for functional and performance suits. The main responsibilities of the position include: Closely collaborate with the development team to help deliver high quality software Understand and translate business requirements to technical requirements Enhance software delivery and quality throughout the entire Software Development Life Cycle Perform automated functional and performance testing Design and develop the test automation framework, implement required libraries, and conduct auto-tests Maintain CI pipelines and integrate automated scripts into CI tools Manage any issues that may arise and drive resolutions throughout the testing process Actively participate in the Software Development Life Cycle and Software Testing Life Cycle Main requirements: BSc/MSc in Computer Science Minimum 2 years’ experience in quality assurance and test automation (functional GUI and API) Practical experience in automation testing with Java (Playwright, REST Assured, or similar for mobile automation) is a must Experience in writing queries for SQL and NoSQL databases Experience in agile software development methodologies and testing procedures Strong interpersonal and organisational skills Committed to excellence, continuous improvement, and to achieving the best results Excellent written and verbal skills in English Benefit from: Attractive remuneration package Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: US - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across North America. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of North American Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $100K+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to help customers work collaboratively across dispersed organizations and recommend best practices. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Utilize Digital Campaign: You have the ability to leverage digital campaigns to target new contacts and opportunities. Team Dynamics: You will join a high-performing, collaborative North American Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: Flexible Time Off (FTO) Company 401(k) Match Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health (medical, dental & vision) Insurance (EEs + Dependents) Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped) Working from Home Allowance ($40 / Monthly) $500 Working from Home home office set-up Stipend Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process. Total compensation pay range $94,000 — $118,000 USD Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.