Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal.
You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team.
Responsibilities
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.
Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams.
Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.
Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors.
Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.
Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.
Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design.
Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals.
Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.
Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.
Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.
Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.
What skills do I need?
8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.
Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.
A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.
Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.
Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.
Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.
Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required.
Ability to simplify complex problems and communicate clearly with both executive and technical audiences.
Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.
Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.
A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.
The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Chicago, Illinois; NYC, Remote; San Francisco, California
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role:
Upvest is looking for a Senior Site Reliability Engineer to raise the bar on how we build, run and recover our systems. Our platform sits in the critical path for our clients and their end customers and as we scale reliability and availability become more crucial.
In the near term, you’ll focus on three things: eliminating toil, improving incident management and observability. That means establishing the standards through automation and guardrails that make good engineering the default, turning our incident process into a robust and effective practice, and giving every team the telemetry to see what their services are doing in production.
Over time, your scope grows into resilience architecture, chaos engineering and disaster preparedness - making sure our systems degrade gracefully and that we find weaknesses before our clients do.
You’ll work closely with product engineering teams, embedding SRE practices into how they design, ship and operate, and mentoring engineers along the way. If you like the idea of setting technical direction for reliability across an organisation, and you measure your success by how rarely anyone has to think about you at 2am, this is the role for you.
What you’ll do:
- Incident Excellence: transform how we respond to and learn from incidents, turning repeat problems into opportunities through robust runbooks and post-mortem culture.
- Reliability as Code: establish SLOs, SLIs, and error budgets that become the shared language of engineering velocity and stability.
- Automation Leverage: eliminate toil ruthlessly. Build tools that let engineers focus on building value for our clients.
- Defensive Architecture: establish SRE principles and patterns (circuit breakers, bulkheading, graceful degradation, intelligent rate limiting) to make our services resilient.
- Stress at Scale: validate system behavior under synthetic load and adversarial conditions, proving our defenses work to improve disaster preparedness.
- Proactive Defense: design chaos experiments, redundancy patterns, and failover strategies that validate resilience before customers ever see an issue.
What you bring:
- Deep SRE Mastery: years in high-stakes environments (FinTech, payments, banking, trading, mission-critical SaaS) where downtime has real consequences.
- Technical Depth: hands-on expertise with SLOs, incident management, observability, automation, and the discipline of eliminating toil.
- Systems Thinking: you understand resilience architecture deeply and how to design systems that fail gracefully.
- Influence Without Authority: exceptional communication and stakeholder management skills. You can change minds and shape culture through clarity and engineering excellence.
- Leadership: proven ability to mentor engineers, see projects through end-to-end and set technical direction in an engineering organisation.
IT’S GREAT IF YOU HAVE:
- Investment Industry Fluency: understanding our domain means your SRE decisions align with business reality, not just technical ideals
- Stack Familiarity: experience with Golang, Kubernetes, GCP, Postgres, Kafka, or Datadog accelerates your impact
How we Upvest in you:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Hillsboro, Oregon
Bring your leadership experience to a school community where it will make an immediate impact.
Guidepost Montessori is seeking an experienced educational leader to join our team as a Floating School Admin Independent Contractor. This is an ideal opportunity for a retired or seasoned school administrator who enjoys mentoring others, building relationships with families, and helping schools thrive, without the demands of leading an entire campus independently.
This role offers the flexibility to step in where you're needed most, covering campuses during maternity leave or other staffing gaps, and supporting schools across a region when the need arises, all while partnering with an experienced Head of School.
About Guidepost Montessori
At Guidepost Montessori, we believe children thrive when they're given the freedom, support, and environment to become confident, capable, and independent learners. Our mission is to expand access to authentic Montessori education by building exceptional schools where children, families, and educators flourish together.
With more than 60 schools across the United States, we're committed to providing high-quality educational experiences while creating welcoming communities for every family we serve.
The Opportunity
As the Floating School Admin, you'll serve as a trusted partner to the Head of School, stepping in to lead daily operations at campuses across the region, whether covering a leave, supporting a school in transition, or filling a temporary leadership gap. You'll ensure an exceptional experience for children, families, and staff wherever you're needed.
We're looking for someone who enjoys solving problems, supporting teachers, connecting with parents, and bringing calm, experienced leadership to a busy school environment. This is a hands-on role where your judgment, professionalism, and ability to build relationships quickly will have an immediate impact.
What You'll Do
Partner with Heads of School to oversee daily campus operations, stepping in during maternity leave or other staffing needs across the region
Build strong relationships with current and prospective families and guide them through school tours and the admissions process
Support enrollment growth by managing inquiries and following up with prospective families in our CRM
Foster a positive, collaborative staff culture through coaching and day-to-day support
Resolve parent concerns with professionalism, empathy, and sound judgment
Coordinate community events and outreach to strengthen family engagement
Oversee operational needs such as vendor scheduling, supply orders, billing support, and general campus organization
What We're Looking For
Qualifications
Previous leadership experience in an early childhood education or school setting
Experience as a School Director, Assistant Director, Principal, Program Director, or similar leadership role
A proven ability to lead confidently with minimal direction
Strong organizational and operational management skills
Excellent communication and relationship-building abilities
Experience supporting admissions, enrollment, or customer service
Comfortable using technology, CRM systems, and administrative software
A collaborative leadership style with a solutions-focused mindset
Passion for supporting children, educators, and families
Preferred Qualifications
Experience leading a preschool, Montessori, childcare, or private school
Familiarity with Montessori education
Experience with Salesforce or similar CRM platforms
Knowledge of billing or school management software
Strong connections within the local community or experience supporting community outreach initiatives
What We Offer
The opportunity to make a meaningful impact without carrying sole responsibility for a campus
A collaborative leadership partnership with an experienced Head of School
Competitive pay of
$24-28/hr
The opportunity to support a mission-driven organization dedicated to transforming education
If you're an experienced educational leader who still enjoys working with families, supporting educators, and helping schools succeed, we'd love to talk with you about joining our team.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Finance Engineering team is the investment-side counterpart to our Legal Engineering team: former investment professionals who bring real deal experience to Harvey's prospects and customers. Forward Deployed Finance Engineers lead discovery, demos, pilots, trainings, onboarding, and custom builds alongside our AEs and CSMs. They translate real investment work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
Finance Engineers work on Harvey Deals, a new product built off of Harvey's acquisition of Benchmark. Harvey Deals is where investment teams run their deals — screening, underwriting, diligence, and committee materials — built in the firm's own templates and formats, with every figure traceable back to the document it came from. Harvey works with 150+ asset management firms and analyzes 178M+ documents each month; the Finance Engineering team is how that capability meets the way deal teams actually work.
Finance Engineers understand how investors think and work, and use that expertise to design, build, and refine solutions that hold up under live deal pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what investment teams actually need. It's a team built to make Harvey the platform investment teams can trust with their most important work.
This role is the first Finance Engineer dedicated to private credit. You will build the credit playbook — demo library, workflow templates, use cases — while running live pilots, and lead the credit practice as the team grows.
You may be asked to travel around 2–3+ times per month. Travel is always for a significant business need and typically is for 1–3 days at a time.
WHAT YOU'LL DO
Forward Deployed Finance Engineers on the private credit team are former credit investors who left the desk to help build the future of how credit gets underwritten. Working closely with Account Executives, they engage with direct lenders, opportunistic and specialty finance managers, BDC managers, and insurer credit arms throughout the pre-sales process and stay with them well past it — leading pilots on live opportunities, guiding lenders through what's possible with AI, and sitting down with credit teams to build screening, underwriting, and credit committee workflows in the firm's own templates and formats.
The work is the work they did on the desk: lender presentation and CIM review; QoE read-throughs and data pack analysis; cash flow and leverage modeling; sizing and structuring; covenant and credit agreement review; credit memo drafting; and comps. It continues post-close into compliance certificate review, covenant tracking, amendment and waiver analysis, and quarterly portfolio reporting, so value compounds after the first deal. Along the way, Finance Engineers bring credit-team feedback back into the product, helping shape the future of Harvey.
WHAT YOU HAVE
- 6+ years on the investment or underwriting team at a direct lender, private credit fund, BDC manager, or insurer private credit arm, with demonstrated ownership of live deal work: screening, underwriting, diligence workstreams, modeling, structuring, and drafting credit committee materials. Asset-based and specialty finance backgrounds are welcome. Leveraged finance, restructuring advisory, or rating-agency experience before the principal side is welcome, but principal-side deal execution is required.
- Strong command of the documents and data that drive a credit decision — lender presentation and CIM, QoE and data pack, model, credit agreement and intercreditor, compliance certificates — and an instinct for where the numbers and the paper disagree.
- Advanced Excel and financial modeling, comfort with prompting and agentic AI workflows, and a builder's instinct for turning a repeated manual process into a repeatable automation. Python, SQL, or experience building internal tools is a plus.
- Executive presence and relationship-building skills, with the ability to establish credibility from analysts and associates through to partners and credit committee members.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or holding your own in a technical conversation about a covenant package or an underwriting assumption.
- Deep curiosity about AI's potential to transform investment work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Customer-facing or commercial experience (LP or investor relations, capital formation, banking coverage, business development) and/or hands-on experience using AI tools in an investment setting are pluses.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Engineering Manager, Architecture Engineering: Async, you'll lead a distributed group of Site Reliability Engineers and Backend Engineers. You'll support their development and balance production reliability with platform projects, including zero-downtime Redis upgrades, support for single-tenant and cell-based deployments, and the move from queue-based job orchestration to a durable workflow engine.
What you'll do
Lead, hire, and grow a team of site reliability engineers and backend engineers, supporting career development, promotions, and onboarding.
Own reliability for the job processing and caching platforms, including service-level objectives, error budgets, alerting, and weekly operational reviews.
Manage capacity planning, support escalations, and incident follow-ups, balancing operational work with roadmap projects and rescoping work when deadlines can't be met.
Run the team's part of GitLab.com's first-tier on-call rotation, including shift coverage, onboarding, and handovers, and serve as incident commander for high-severity incidents.
Drive zero-downtime Redis version upgrades and automate operating system patching and reboots.
Adapt job processing to run in single-tenant and cell-based deployments.
Own the migration from queue-based job orchestration to a durable workflow engine, defining the first use cases, a measurable migration path, and the roadmap.
Own quarterly planning and the team roadmap, and clarify shared operational responsibilities with partner teams, including Git storage.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience managing an engineering team delivering high-performance services at scale, ideally site reliability engineers or infrastructure engineers running production software as a service systems.
Technical depth in background job processing and caching technologies such as Redis and Sidekiq, sufficient to guide decisions about upgrades, capacity, and failure modes.
Experience managing reliability against service-level objectives, including defining service-level indicators, setting up burn-rate alerting, and planning capacity.
Experience running a 24/7 on-call rotation and coordinating high-severity incidents.
A track record of balancing operational work and incident follow-ups with roadmap projects, and pushing back on scope when deadlines can't be met.
Experience leading a fully remote team across time zones in the Americas, Europe, the Middle East, Africa, and Asia-Pacific.
About the team
The Async team runs GitLab.com's background processing layer, from the Sidekiq infrastructure to the shared code that enqueues jobs. Product teams build the jobs; we keep the platform that runs them fast and reliable. Our Redis clusters support caching, sessions, rate limiting, queues, and shared state. We also support data durability through backup and restore verification, object storage, and operational support for Git repository storage. That work includes restore drills, capacity rebalancing, and provisioning. We staff GitLab.com's first-tier production on-call rotation in 8-hour shifts across the Americas, Europe, the Middle East, Africa, and Asia-Pacific, triaging every paging alert and bringing in the right team when needed.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Tech & Analytics Engineer on the People team, you will build the systems, data pipelines, and automations behind how Mistral runs People Operations. Reporting to the People Tech & Analytics Lead, you will turn the roadmap into reality: wiring our HR tech stack together, making data flow reliably between systems, and automating people processes with third-party tools as well as Mistral's own models, agents, and APIs.
This is an individual contributor role for someone who loves building. You will spend most of your time in the systems and the data, deep-diving into problems: connecting HRIS, ATS, payroll, identity, and finance tools, standing up the data layer behind our people metrics, and shipping automations that remove manual work from the People team.
If you are a data engineer or people technology specialist who wants to deliver meaningful automation outcomes at Europe's largest AI company, this is the role for you.
WHAT YOU WILL DO
- Build, maintain, and troubleshoot integrations and data pipelines across our HR systems (HRIS, ATS, payroll, identity and finance), run data quality checks, and fix inconsistencies at the source.
- Implement and evolve the Metabase visualisation layer of our people data lake, build the dashboards and self-serve reporting managers and People partners rely on, as well as the context layer on HR data, supporting the move to conversational insights in collaboration with the Data team.
- Design, build, test and document automated workflows, mainly with Mistral's own models, agents and APIs, with human review wherever decisions affect people, monitor live automations with alerting, error handling, logging and runbooks, and prototype AI use cases on people processes, productionising the ones that prove their worth.
- Implement configuration changes across the HR tech stack (workflows, fields, roles and permissions, new countries and entities), support testing and rollout of system changes and integrations, and act as first-line troubleshooter for the People team, leading issue resolution through to production with a clear audit trail.
- Architect end-to-end HR workflows with key stakeholders in HR Operations, Business Partnering and Reward, and implement data governance in practice: quality standards, access controls, retention rules and audit trails for employee data.
- Provide clear enablement materials in Notion so the People team and managers can use our systems confidently, with strong tier-1 support via a bot.
WHAT WE'RE LOOKING FOR
- Experience in analytics engineering or HR technology, ideally within an HR or People function or working closely with one as a stakeholder.
- Strong practical SQL: you are comfortable building pipelines and transformations yourself.
- Hands-on experience with HR systems such as Ashby, and integrating them with ATS, payroll, identity and finance tools via APIs, middleware and data pipelines.
- Real automation experience: you have built and maintained workflows in n8n or similar tools such as Make, Zapier, Workato or Langdock, and you are excited to do the same with Mistral's own models and tooling.
- Working experience with data warehousing (Snowflake, BigQuery) and the modern data stack (dbt or similar), and with visualisation tools such as Metabase, Looker, Tableau or Power BI.
- You are low-ego and team-spirited, and you take a prioritised problem and run with it in ambiguity: you would rather build a first version and iterate than wait for a perfect spec. You start from the HR need, not the technology, stay hands-on, and have a track record of building foundations in growing organisations without creating legacy.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
New York City, NY (hybrid). This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$165,000
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a People Tech & Analytics Lead on the People team, you will turn people data into better decisions at Mistral. You will own the roadmap for our HR technology stack, from the HRIS transformation to integrations and data architecture, and build the analytics, dashboards and models that help our leaders understand how we hire, grow, retain and reward our people, and act on what they learn.
You will do it the Mistral way: automating people processes with our own models, workflows and agents, and partnering with HR Operations, Business Partnering, Legal, Finance and IT to turn business needs into well-designed systems.
You will lead a small team, starting with a People Tech & Analytics Engineer, alongside a large team of agents running our back-end HR processes, giving a fast-growing global company the clarity to make great people decisions at speed, with a seamless employee experience from hire to retire.
What You Will Do
- Own the people-tech roadmap and the HR tech stack end to end: what we build, buy, integrate or retire, the configuration standards, workflows, roles and permissions that govern it, vendor relationships, and the data pipelines across HRIS, ATS, payroll, identity and finance so data flows reliably between systems.
- Define the people metrics that matter and lead analysis on workforce trends, retention and organisational health, turning insight into clear recommendations and workforce planning.
- Oversee dashboards, self-serve reporting and conversational insights, so managers get answers without waiting on a spreadsheet.
- Drive people-data governance, partnering with Legal and Privacy to keep people data compliant and AI use on it lawful, transparent and proportionate.
- Own the automation and AI roadmap for people processes: build agents and workflows with Mistral's own models and APIs, set the standards for how they're designed, tested and monitored, and lead cross-functional projects from scoping to rollout.
- Manage and mentor the People Tech & Analytics Engineer, set priorities, and grow the team as needs evolve.
WHAT WE'RE LOOKING FOR
- Deep experience in HR technology and people analytics, ideally in a high-growth tech company: expert in at least one, broad in both, and comfortable building from scratch.
- A strong product mindset: you turn complex business and employee needs into intuitive, practical solutions, starting from the HR need, not the technology.
- Experience with global HR tech platforms such as HiBob, Deel or Rippling, and the integrations, data architecture and governance connecting them to ATS, payroll, identity and finance.
- Strong workflow-automation experience (n8n or similar) and a real appetite to build with our own LLMs, agents and APIs, with the judgement to know where AI helps and where it doesn't.
- Solid analytics foundations (forecasting, visualisation, modern data stack such as Snowflake or BigQuery), experience building people analytics and data governance on workforce data, and working knowledge of GDPR as it applies to employee data.
- Experience presenting to senior leaders, turning data into clear, decision-ready recommendations, and managing or mentoring technical or analytical team members, with the hands-on pragmatism to prototype and review technical work yourself.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Australia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced and dynamic leader to build ElevenLabs’ public sector business across Australia. The Public Sector Partnerships Manager will identify and build relationships with government institutions across Australia, bridging the gap between government and our GTM team to drive adoption of ElevenLabs’ products and grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
In this role, you will:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across Australia — from healthcare and education to transport, federal agencies, and other public sector entities — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs’ products.
- Build and maintain a wide network of relationships across Australian government institutions — spanning federal departments, agencies, and state and territory governments — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company’s public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across Australia, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
WHO YOU ARE:
- You’re genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You’re comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
WHAT YOU BRING:
Primary requirements
- 15+ years’ experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across Australian government institutions — spanning federal departments, agencies, and state and territory governments, including in healthcare, education, and transport.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience across other Five Eyes markets is a plus.
Also required
- Strong knowledge of the Australian AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across Australia.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English.
LOCATION
This role is remote, so it can be executed from anywhere in Australia. However, we prefer candidates based in Sydney.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Public Sector Partnerships Manager will identify and build relationships with government institutions across the US, bridging the gap between government and our GTM team to drive adoption of ElevenLabs’ products and to help grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
IN THIS ROLE, YOU WILL:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across the United States — from healthcare and education to transport, federal agencies, and other public sector entities — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs’ products.
- Build and maintain a wide network of relationships across US government institutions — spanning federal departments, agencies, and state governments — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company’s public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across the United States, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
WHO YOU ARE:
- You’re genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You’re comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
WHAT YOU BRING:
Primary requirements
- 15+ years’ experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across US government institutions — spanning federal departments, agencies, and state governments, including in healthcare, education, and transport.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience across other Five Eyes markets is a plus.
Also required
- Strong knowledge of the US AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across the United States.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English.
LOCATION
This role is remote, so it can be executed from anywhere in United States. However, we prefer candidates based in Washington DC, New York or California.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Commercial Counsel to join our Legal Team in Brazil. In this role, you will support complex commercial transactions with a primary focus on Brazil and support for other LATAM countries, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions.
RESPONSIBILITIES
- Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in Brazil, with support for other LATAM countries, including enterprise customer contracts
- Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives.
- Monitor and interpret evolving country specific legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment.
- Develop, maintain, and localize contract templates, playbooks, and policies to reflect local requirements and industry best practices.
- Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation.
- Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products.
- Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions.
- Comfortable working independently while collaborating effectively with cross-functional and global colleagues.
- Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success.
- Hunger to be exceptional at your job.
WHAT YOU BRING
- Law degree and qualification to practice law in Brazil.
- Native-level Portuguese and fluent English; Spanish is strongly preferred.
- 7+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred).
- Proven track record drafting and negotiating complex commercial and technology agreements.
- Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property.
- Experience advising on privacy, cybersecurity, and cross-border data transfer issues.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfort in fast-paced environments with shifting priorities and tight deadlines
LOCATION
This role is remote, so it can be executed from anywhere in Brazil. However, we prefer candidates based in Sao Paulo, Brazil.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Redwood City, CA, United States, San Francisco, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box is powering the next generation of enterprise work by putting intelligence at the center of content. As our customers navigate rapid digital innovation, with the rise of Artificial Intelligence, their challenges demand more than standard cloud advisory - they require forward-deployed technical partners who can turn ambitious business vision into secure, production-grade solutions. We are looking for Technical Consultants who operate at the intersection of business strategy, technical acumen, and applied AI. In this role, you will bridge the gap between high-level business requirements and technical execution - architecting intelligent workflows, and deploying cutting-edge solutions that extend Box’s native capabilities alongside our enterprise customers. As an AI-first builder who leverages modern AI tooling to accelerate your own engineering velocity, you will bring deep technical domain expertise and rapid-prototyping agility to solve our customers' most critical and complex challenges.
WHAT YOU'LL DO
Translate Business Requirements to Solutions:
Partner directly with enterprise clients as a trusted technical advisor to translate complex business requirements into scalable solutions, actionable technical roadmaps, and robust API integration strategies.
Build Custom & AI Solutions:
Design, develop, and deploy production-grade custom technical solutions and integrations that extend Box’s native capabilities and unlock advanced AI workflows.
Implement Core Box Solutions
: Guide customers through rapid implementation of core Box platform capabilities, including technical configurations and content migrations
Lead Discovery & Architecture:
Lead technical discovery sessions and architectural reviews across executive, business, and engineering stakeholders to align business strategy with technical execution.
Accelerate Velocity with AI:
Leverage modern developer AI tools and automated workflows to increase delivery velocity, elevate code quality, and produce high-impact consulting artifacts.
Drive Cross-Functional Impact:
Collaborate cross-functionally with Box Product, GTM, and Sales teams to advocate for customer needs, influence product evolution, and deliver a seamless end-to-end client experience.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You are a technologist and builder at heart who harnesses the transformative power of AI and emerging technologies to solve mission-critical enterprise challenges. You thrive as a trusted technical advisor and change agent, energized by bridging business vision and technical execution. Collaborating across Box to drive customer outcomes excites you, and you bring a continuous growth mindset—actively expanding your technical mastery, mentoring peers, and leveraging modern AI tools to perpetually sharpen your craft.
Required Skills:
You have 2+ years technical experience as well as 2+ years customer-facing, preferably in a consultative role
You have 2+ years of experience working with SaaS and Cloud technologies
You enjoy working in a dynamic environment where ambiguity is common and can effectively speak to both technical and non-technical parties
You are comfortable working with one or more of the following: Python, Java, C#, Ruby, or .NET
You understand the application development lifecycle, RESTful API design concepts, and have experience scripting against APIs at scale
Preferred Skills:
Familiarity with Single Sign-on standards like OAuth, SAML, OpenID, Active Directory
Familiarity with data analysis, mapping, and migration
Developed, tested, and deployed an application end to end
Exposed to or have some experience with DBA and/or ETL
Experience with information security
Familiarity with iOS and/or Android mobile platforms
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-HYBRID
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$98,000
—
$122,500 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$98,000
—
$122,500 USD
Location: Berlin Office; Netherlands; Portugal; Poland; Germany; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
ABOUT THE ROLE
Your mission: drive ARR growth by turning hundreds (soon thousands) of n8n agency partners into a demand engine through scaled marketing programs.
Our agency partner network includes automation specialists and small consultancies with most ranging from 1–50 people. They leverage n8n to help their customers automate and transform their business - they have technical skills and customer knowledge but most have limited marketing resources.
The goal for this position is to define, build and launch creative marketing programs that our agency partners can utilize to grow their business with n8n. This will include building scalable self-serve programs (one to many) as well as working with some of the larger agency partners on specific marketing programs (one to one). Here’s an overview of what this position will be responsible for:
Build the program portfolio - Drive adoption
- Work directly with the agency partner marketing managers to define the overall strategy - what playbooks, what investments, what markets etc.
- Ship ready-to-run programs: Event-in-a-Box kits for local workshops and seminars, email and social campaigns, industry-specific use-case campaigns, reusable customer stories and simple demand-gen playbooks.
- Make every program executable without help: clear steps, editable templates and localisable assets that work for a solo consultant and a 50-person agency, in any region.
- Drive awareness and adoption of the various marketing programs through scaled and creative communications.
Measure and multiply
- Track the full funnel from access to download, execution, customer opportunities and revenue — for partners and for n8n.
- Use partner feedback and performance data to decide what to scale, what to change and what to stop.
- Turn each working program into a repeatable model for the next one, and automate your own program operations with n8n where it saves time.
- Measure the overall business impact and growth from agency partner generated business.
Requirements
Must-have
- Partner marketing at scale: You've built one-to-many programs adopted by hundreds or thousands of partners, and can show adoption numbers
- Self-service program design: You've packaged marketing so non-marketers can run it (kits, templates, playbooks) and know what makes them get used rather than downloaded
- Small-business empathy: You understand how small consultancies work and design for their limited time, budget and marketing know-how
- Outcome-driven measurement: You measure execution and pipeline, not asset views, and you're comfortable stopping a program that isn't working
- Bias for action: You're happy as a first hire with limited design and development support; you ship a pilot quickly and improve it with real data
- Global mindset: You've run programs across several regions and segments, and know how to localise without rebuilding from scratch
Nice-to-have
- Strategic partner programs: You've also built custom marketing programs with large partners that ran over several months or quarters
- Channel or ecosystem background: You've worked on an agency, solutions-partner or reseller program at a software company
- Hands-on with automation: You've built workflows yourself — in n8n or similar tools — and can talk shop with technical partners
- Local events: You've designed field events or workshops that others delivered
- Languages: You work professionally in a language beyond English
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the
Manager, Professional Services Engineers
, you will manage a team that works directly with customers to deliver installation, migration, training, and advisory services across the full GitLab platform. In this role, you will be accountable for the performance, development, and day-to-day management of a team of Professional Services Engineers based across Europe, helping them deliver high-quality outcomes in a remote, asynchronous environment.
You will partner closely with Technical Architects and Professional Services management to enable consistent delivery across implementation projects, migrations, and statement of work engagements. This is a people-first role with meaningful technical depth. You will step in hands-on with your team when needed while also building the operating rhythm, team culture, and delivery approach that help the broader practice scale. You will also work closely with cross-functional partners to improve utilization, customer satisfaction, and delivery execution.
In your first year, you will help strengthen team capability, improve delivery consistency, and create the conditions for a high-performing services team across the region. This is an opportunity to manage a team doing technically complex, customer-facing work that directly helps customers realize value from GitLab.
Some examples of our projects:
Leading a team of Professional Services Engineers through end-to-end GitLab implementation and migration engagements for enterprise customers across Europe
Partnering with Sales, Customer Success, and Technical Architects to support statement of work scoping and align the right technical resources to customer needs
What you’ll do
Lead and manage a team of Professional Services Engineers, supporting their growth, performance, and day-to-day delivery across customer engagements.
Develop team members through regular 1:1s, coaching, feedback, and career conversations that help them grow their technical and consulting skills.
Own delivery outcomes across your team’s portfolio, including implementations, migrations, advisory services, and statement of work engagements.
Monitor project health, identify delivery risks early, and step in directly or escalate when needed to keep customer work on track.
Partner with Technical Architects, Engagement Managers, Sales, and Customer Success to plan, scope, resource, and support successful services engagements.
Track team utilization, customer satisfaction, and escalation trends, and use those insights to improve team performance and operational effectiveness.
Act as a senior escalation point for complex customer situations, helping guide resolution while maintaining a high bar for service quality.
Contribute to the continuous improvement of Professional Services processes, tooling, knowledge sharing, and delivery standards across the broader organization.
What you’ll bring
Significant experience leading and developing high-performing technical teams in a customer-facing environment.
A strong technical foundation in software delivery, DevSecOps, platform engineering, or a related area, with the ability to engage credibly in technical discussions.
Experience managing or supporting professional services, implementation delivery, migration programs, or technical consulting engagements for enterprise customers.
Proven ability to navigate customer escalations, balance competing priorities, and drive clear outcomes in complex situations.
Strong collaboration skills and the ability to work effectively with cross-functional partners such as Sales, Customer Success, and Technical Architects.
A delivery mindset focused on accountability, quality, and measurable results rather than activity alone.
Comfort working in a fully remote, asynchronous organization with strong written communication and organizational skills.
Alignment with GitLab’s values and the ability to lead with transparency, trust, and a focus on team development.
On the
Professional Services
team at GitLab, we help customers adopt the platform in ways that fit their technical goals and operating environment through technical delivery, guidance, and enablement.
As part of this organization, we focus on hands-on delivery work across customer engagements across EMEA. We work closely with a sister team of
Technical Architects
, along with cross-functional partners across the business, to support strong project execution and customer outcomes. We are building a high-quality services practice grounded in technical excellence, customer focus, and continuous improvement. This is a good fit for someone who enjoys leading experienced technical practitioners, improving how services are delivered, and helping customers succeed through meaningful, complex work.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
Lyra developed an innovative video therapy program called Lyra Care Therapy: blending live video sessions with between-session digital psychoeducation and customizable skill building tools. With this program, you’ll have the resources and support you need to ensure that your clients get better—all while improving access to mental health care from your home or preferred setting.
Daily: As a Lyra Care Therapist, you’ll provide short-term, evidence-based treatment via live video, maintaining a caseload of diverse and varied clinical needs. You’ll assign digital lessons, videos, and assessments to your clients to enhance learnings and monitor outcomes between sessions. An important note: Lyra's clients come from a multitude of different backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care—an approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Regularly: Our therapists enjoy connecting with their peers, who share a passion for providing evidence-based care. You’ll attend one-on-one and peer group clinical consultation meetings, conduct peer-based quality assurance reviews, and attend robust training to enhance your clinical skills. You’ll always have access to expert consultation and support for your most complex clients. It’s like a safety net of resources to help plan the best options—from specialty consultations to culturally responsive care—you’re not alone, even while working remotely within the US.
This role is a great fit if you're a licensed clinician with excellent interpersonal skills, who wants continuous learning and development in their professional career, and thrives in a feedback rich environment. If you have experience with caseloads that include a comprehensive spectrum of mental health needs, from milder presentations to more complex and severe support, we encourage you to apply. If you're comfortable with evolving processes and excited by a rapidly growing business, then this role is for you!
Requirements
Unrestricted LCSW, LMFT, LPC, PsyD, PhD, or equivalent license (i.e., able to work independently, without supervision from a licensed supervisor) without current, past, or pending disciplinary action
Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC)
Experience and commitment to providing evidence-based treatments (e.g., ACT, CBT, CPT, DBT) and clinical best practices (e.g., measurement based care, promoting skills practice)
Experience managing risk and responding to clinical crises, as needed
Experience providing telehealth therapy services in a virtual environment (video and teletherapy) preferred but not required
Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
Experience maintaining a full clinical caseload of adult and/or adolescent clients/week (30 potential bookable calendar spots)
Ability to work full-time, approximately 40 hours per week
Authorized to work in the United States
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
As a full-time Licensed Mental Health Therapist, you will be employed by Lyra Clinical Associates. We manage the business operations so you can focus on providing high-quality mental health care. The anticipated annual base salary range for this full-time position is $70,000 - $92,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Competitive base pay for your session work and administrative work
Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
Lyra’s benefits package includes gender-affirming surgery
Access to Lyra for Lyrians; coaching and therapy services for you and your dependents
Competitive time off with pay policies, including 4 weeks vacation, sick days, and company holidays
Paid parental bonding leave for birthing and non-birthing parents
401k and retirement benefits
Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 5 state licenses
Opportunity for cross-licensure sponsorship and support, if eligible
A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in the care platform
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
Location: Philadelphia, Tampa, Chicago or Dallas/Austin - United States
Why Join Exadel
We're an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From strategic advisory and AI solutions to digital transformation, we partner with enterprise leaders to solve complex business challenges, unlock opportunities, and build what's next.
What powers it all? Our people are ambitious, collaborative, curious, and constantly evolving.
About the Role
You will be joining the growing UK arm (London-based) of our US-based Advisory business, where you will help shape the direction of the practice and execute our ambitious plans to scale our strategy consulting capabilities.
As a Lead Strategy Consultant, you will act as a trusted advisor and front door to Exadel, where you'll work directly with senior client leaders, often at the C-suite level, helping them clarify their business goals, uncover opportunities, challenge assumptions, and define the outcomes that matter most. We believe great consulting doesn't begin with a predefined problem or solution. It begins with curiosity, asking the right questions, understanding what keeps clients up at night, and looking beyond their initial requests to determine what they are ultimately trying to achieve.
You'll help clients set strategies that evaluate the right combination of people, processes, operating models, experiences, data, and technology to achieve their goals. This may involve improving business performance, developing new capabilities, addressing operational challenges, or enabling broader transformation.
And once the strategy is defined, you won't simply hand it off. You'll work alongside our broader delivery teams to help turn strategic direction into tangible outcomes, ensuring solutions work for the people and organizations they are intended to serve.
What You'll Do
Lead client engagements, shaping opportunities, Problems & Solutions
Own consulting workstreams and engagements end-to-end, accountable for quality, timelines, budgets, and client outcomes
Lead workshops, asking thoughtful, sometimes challenging questions to uncover what clients are truly trying to achieve, rather than simply accepting their initial problem statement or proposed solution
Identify underlying challenges, root causes, and opportunities that may not be immediately apparent, helping clients focus on the outcomes that will create the greatest value
Help clients define what success looks like and translate their goals into strategic priorities, actionable recommendations, and practical roadmaps
Develop Executable Strategies
Develop client strategies and own strategic roadmaps grounded in business realities and focused on measurable outcomes, including revenue growth, customer experience, operational efficiency, risk reduction, and business performance
Evaluate strategic options across people, processes, operating models, experiences, data, and technology, including AI where it can deliver meaningful value
Lead business case development, quantify opportunities, and confidently present investment recommendations to client leadership and finance teams
Work with Exadel's broader advisory, design, data, AI, and engineering teams to ensure strategies can be translated into tangible solutions
Build Client Relationships & Grow the Business
Build trusted relationships with senior client decision-makers, developing a deep understanding of their business, priorities, and evolving needs
Recognize emerging challenges and opportunities where Exadel can deliver additional value, helping shape new engagements and long-term partnerships
Support proposals, pitches, business cases, and solution development for new opportunities
Contribute to thought leadership that helps organizations navigate evolving business challenges, strategic opportunities, and the role of emerging technologies
Help Shape Our Consulting Practice
Contribute to the development and evolution of consulting frameworks, methodologies, and reusable approaches that strengthen our ability to deliver client value
Help build and scale our strategy consulting capabilities, influencing how we engage clients, shape opportunities, and deliver outcomes
Mentor and coach other consultants, strengthening their strategic thinking, problem-solving, and client leadership skills
What You Bring
Strong consulting experience:
Extensive experience in strategy, management, business, or technology consulting, with a proven track record of leading client engagements and influencing senior stakeholders
Strategic leadership and opportunity shaping:
The ability to enter client conversations without a predefined problem or solution, uncover opportunities, challenge assumptions, and guide clients toward the right strategic direction and business outcomes
Intellectual curiosity and critical thinking:
A natural instinct to ask questions, dig beneath the surface, investigate root causes, and understand what truly matters to clients. You're comfortable respectfully challenging their thinking when it leads to better outcomes
Executive presence and stakeholder leadership:
Confidence engaging directly with senior executives, including C-suite leaders, building trust, navigating complex stakeholder environments, and influencing strategic decisions
Commercial and business acumen:
The ability to connect business goals to financial and operational outcomes, quantify opportunities, build credible business cases, and confidently discuss revenue, margin, cost, risk, and return on investment
Human-centered thinking:
Strong empathy, creativity, judgment, and an understanding of how people, organizations, and technology interact. You recognize that successful strategies must work for the people they affect
AI and technology fluency:
Curiosity about emerging technologies and hands-on experience using AI to enhance your own work. You understand where AI can create value, recognize its limitations, and are comfortable collaborating with technical teams without needing to be an engineer yourself
Strategy through execution:
Experience translating strategic direction into practical roadmaps, actionable recommendations, and measurable outcomes. You understand how to connect business strategy with delivery
Builder mindset:
Comfortable moving beyond presentations to test ideas, validate assumptions, and develop tangible proof. You thrive in ambiguity, work at pace, and balance hands-on contribution with leading from the front
Business and operating model understanding:
Experience assessing organizational capabilities, business processes, governance, and operating models, with the ability to recommend changes where they support client goals
People leadership:
Experience managing, mentoring, or coaching consultants, with a genuine interest in helping others develop
Exceptional communication:
The ability to distill complex business challenges into clear, compelling narratives and communicate recommendations persuasively, both in writing and in the room
High standards and accountability:
A commitment to intellectual rigor, accuracy, quality, and delivering thoughtful recommendations that create meaningful client value
English Level
Professional fluency
Location
Philadelphia, Tampa, Chicago or Dallas/Austin - United States
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $130–150k USD annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
In AI, proximity to customer reality is the moat. Even the best model doesn't run itself: it takes someone who gets close enough to a customer's business to make it work, and that closeness doesn't happen on its own.
That's where the
Forward Deployed Product Manager
comes in. You'll work directly with our biggest customers at the moments that matter most in their journey with Fin, whether that's proving out value in an evaluation, getting a deployment live, or expanding what's possible once it's working, and get them to real, measurable success with Fin faster than they'd get there on their own. What you learn with them feeds back into the product, so every customer after them gets there faster and better too.
This is a very novel role in the industry, still being shaped, and you'll help sharpen what great looks like at Fin: evolving the playbooks, and shaping how we win and deliver on our biggest, highest-stakes deals.
This is a high-ownership, high-visibility role for a PM who wants real time with customers and hands-on time with the product, and who's comfortable making progress before every answer is known.
What will I be doing?
Own outcomes for a portfolio of strategic customers deploying Fin.
Understand their business, their support operation, and their technical environment well enough that the deployment plan you propose earns trust immediately.
Run the full arc yourself.
Pitch and demo Fin, scope the solution, hands-on configure it (including custom development if required), and unblock whatever gets in the way, whether that's a product gap, a technical integration, or a cross-functional snag.
Be the AI expert in the room.
Customers should leave every conversation with you knowing more about how to get outstanding results from Fin.
Partner tightly with Sales, Success, and R&D
so each deployment feels like one team to the customer, not a relay race.
Turn what you learn in the field into product.
Bring specific, evidence-backed input, not just feature requests, to shape the roadmap.
Build the playbook as you go:
the deployment patterns, templates, and best practices that make the next ten deployments faster than the first.
Help define what Forward Deployed PM means at Fin
. It's a very novel role across the industry, still being shaped, and you'll help sharpen what it looks like here.
Success in this role looks like your customers thriving with Fin, and the product getting sharper because of what you learned from them. It's product management at its core, not solutions engineering, customer success, or professional services.
What skills do I need?
Experience:
No minimum years required. We care about impact, drive, and potential, evidenced through the skills below, not tenure.
Customer obsession:
Deep empathy paired with a bias for action. You're motivated by solving the real problem and delivering measurable results.
Communication & storytelling:
You can pitch Fin to a room of executives, then get into the technical weeds with their engineers, adjusting depth and tone without losing either audience.
Technical fluency:
You're able to talk to engineers and customers about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling. You're comfortable onboarding a customer into more technical product setups.
Evidence-based thinking:
You use data, not anecdotes, to make the case for a deployment plan or a roadmap bet, and you're comfortable pulling and interpreting data (conversation logs, usage, CX metrics) to find the story.
Cross-functional influence:
You navigate organizational boundaries easily, and bring people together to get the best outcome for customers and Fin.
Comfort with ambiguity:
You thrive in fast-changing, undefined environments, switching fluidly between big-picture strategy and in-the-weeds execution.
Operational rigor:
Operational rigor: You're highly organized and structured, managing multiple deployments and priorities without becoming reactive, and you know when a moment calls for speed versus polish.
Even better if you have:
Experience building product for enterprise customers
Startup or B2B SaaS experience
Background in technical consulting, solutions engineering, or customer success
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
ГибридseniorBerlin
Hillsboro, Oregon
Не хотите искать каждый день?
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УдалённоRemote, Poland; Remote, United Kingdom; Experience leading a fully remote team across time zones in the Americas, Europe, the Middle East, Africa, and Asia-Pacific
Paris; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
USA - New York (dbt); This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday)
Denver, Colorado, United States, AMER; This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday)
ГибридleadParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоAustralia; However, we prefer candidates based in Sydney
УдалённоUnited States; However, we prefer candidates based in Washington DC, New York or California
УдалённоHowever, we prefer candidates based in Sao Paulo, Brazil
Redwood City, CA, United States, San Francisco, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
УдалённоseniorBerlin Office; Netherlands; Portugal; Poland; Germany; United Kingdom; Spain