Location: Gurugram, Haryana, India
NEOLYTIX
Senior Manager, AR RCM
Operations | Accounts Receivable | Gurugram
DEPARTMENT
Operations, RCM
EXPERIENCE
15+ Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
CEO & COO
⚠ US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully.
⚠ Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments.
The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day.
This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you.
Key Responsibilities
1. AR Delivery Ownership & SLA Accountability
Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates.
Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO.
Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation.
2. Revenue & Financial Performance
Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance.
Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk.
Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it.
3. Denial Management & Payer Strategy
Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans.
Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines.
Develop payer-specific follow-up strategies and embed them into team workflows and SOPs.
4. Team Leadership & Talent Development
Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function.
Own performance management, succession planning, and high-potential identification for the AR org.
Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales.
Build a performance culture grounded in accountability, data fluency, and continuous improvement.
5. Client Engagement & Retention
Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations.
Surface delivery risks proactively and communicate resolution plans to clients before issues escalate.
6. Process Excellence & Compliance
Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols.
Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards.
Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis.
What You Bring
Must-Have
15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios.
Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged.
Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates.
Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors.
Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid.
Multi-specialty billing exposure: physician groups, hospital systems, or both.
Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence.
Commitment to the US shift, onsite in Gurugram.
Strong Preference
Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only.
Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar.
Track record of building or restructuring an AR team and improving performance metrics within 12 months.
Power BI or advanced Excel for AR performance tracking and executive reporting.
Nice-to-Have
MBA or postgraduate degree in healthcare administration, business, or a related discipline.
Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow.
CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification.
Experience across multi-geography delivery: India and Philippines operating in parallel.
Who You Are
You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership.
You hold SLAs before clients ask about them. Reactive escalation management is not something you do.
You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart.
You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead.
You see denial patterns before they become denial trends. Root cause is where you start, not where you finish.
Eligibility Criteria
Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred.
Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable.
Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress.
Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently.
Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile.
Performance Expectations (KPIs)
In the first 12 months:
Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio.
AR >90 days: percentage trending down or held within client SLA thresholds.
Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts.
SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio.
Client retention: no unplanned exits attributable to AR delivery performance.
Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams.
Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed.
Hiring Process
Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage.
Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record.
Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach.
Stage 4: Reference checks and offer.
Why Join Neolytix
Senior Leadership, Real Scope
Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO.
Strategic Visibility
Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows.
Build, Not Just Run
Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks.
Competitive Package
Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Management Trainee, RCM
Revenue Cycle Management | Full-Time Opportunity | Gurugram
DEPARTMENT
Revenue Cycle Management
LOCATION
Gurugram (Onsite)
SHIFT
US Shift (5:00 PM–2:00 AM IST)
⚠ US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule.
⚠ Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible.
The 6-Month Learning Journey
Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively.
Phase 1
Classroom Training
8 to 12 Days (Max 14)
Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input.
Phase 2
Operations Readiness Training
8 to 12 Days
You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments.
Phase 3
Production Ramp-Up
4 Weeks
You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently.
Phase 4
Go Live
Full Production
You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member.
Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes.
Career Path
Neolytix promotes from within. Here is where this journey takes you:
Management Trainee
Associate 1
Associate 2
Senior Associate 1
QA / SME
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations.
Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive.
The Three RCM Areas
Charge Posting & Payment Posting
Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline.
Accounts Receivable (AR)
Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication.
Credentialing
Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines.
Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB.
Key Responsibilities
Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage.
Commit to the LOB assigned to you and engage fully in the training path designed for that functional area.
Apply classroom learning during operations readiness training under the supervision of senior team members and trainers.
Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently.
Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor.
Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows.
Demonstrate consistent progress through assessments to qualify for transition to Associate 1.
What You Bring
Must-Have
Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible.
Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only.
Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board).
Minimum 70% aggregate in graduation.
Excellent spoken and written English. You will be trained on and operate in live US healthcare processes.
Basic proficiency in MS Excel and MS Word.
Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week.
Preferred
Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities.
Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar).
Any internship or prior exposure to US healthcare, medical billing, or BPO operations.
Eligibility Criteria
Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees.
Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval.
Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation.
Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage.
Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training.
Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Notice Period: Immediate joiners strongly preferred.
Performance Expectations
During the Learning Journey
Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases.
Attendance: full attendance during all training phases is expected without exception.
Assignment completion: all practice tasks and training exercises completed on time.
Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up.
Production readiness: cleared for independent live work by end of the learning journey.
Post Go Live
Daily productivity: meet case or task targets for the assigned LOB consistently.
Quality: accuracy rate maintained within client and internal benchmarks.
SLA contribution: support team-level SLA compliance on assigned client accounts.
Hiring Process
Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness.
Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness.
Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability.
Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made.
Stage 5: Offer.
Benefits & Perks
Group Health Insurance: Medical insurance coverage.
Complimentary Dinner: One meal provided during shift hours at the Gurugram office.
Cab Facility: Two-way pick-up and drop for the night shift.
Why Join Neolytix
Structured Learning, Real Work
6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes.
Defined Career Ladder
Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance.
US Healthcare Exposure
Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining.
270+ Provider Network
Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.
Location: Cairo, Egypt
Workplace: onsite
About Us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role:
The role supports the Enterprise Risk Management (ERM) function by keeping its core processes running to a reliable cycle — risk and incident records, policy administration, new product approval coordination and the reporting calendar — so that the risk information reaching senior management and committees is complete, accurate and on time. The role works closely with the ERM Manager and first-line stakeholders across the business.
Key Responsibilities
Support the quarterly risk reporting cycle, including collection and validation of metrics, pack production and committee materials.
Maintain risk registers, incident records and action trackers, ensuring entries are complete, current and supported by evidence.
Administer the policy programme — tracking review and approval status, formatting, version control and the governance calendar.
Support the risk and control self-assessment cycle — scheduling checks, chasing evidence, and populating workpapers and trackers.
Support the maintenance of the risk appetite framework and key risk indicators, including data sourcing and validation with metric owners.
Support ERM training and awareness activity, including delivery logistics, materials and completion records.
Work closely with first-line stakeholders to collect, chase and quality-check risk information, escalating gaps and delays promptly.
Support internal audit and regulatory requests by preparing documentation and audit-ready evidence.
Support ERM governance and tooling, including use and administration of GRC tools and maintenance of documentation.
Skills, Knowledge & Expertise
2–4 years' experience in risk, GRC, compliance, audit support or a related operational role within Financial Services, FinTech, Payments or another regulated environment.
Working knowledge of risk registers, risk reporting and control documentation, with the ability to apply concepts pragmatically.
Strong organisational skills and attention to detail, with the ability to run several recurring cycles in parallel and keep each to deadline.
Confident coordinating across functions and seniority levels, including remotely, and comfortable chasing stakeholders for information.
Excellent written and verbal communication skills in English, including experience preparing clear risk reports and presentations.
Proficiency in Excel and PowerPoint; hands-on experience using or supporting GRC tools a strong advantage.
Job Benefits
2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment.
Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically.
Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage.
Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively.
Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.
Location: Dubai, UAE
Workplace: onsite
About Us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role:
The role supports and independently delivers key elements of the business continuity and operational resilience programme across Tabby's UAE entities, helping the business understand which services must keep running, how long they can be disrupted before customers are harmed, and whether the firm could recover within that time. The role works closely with first-line owners across the business and supports the firm's response to regulatory expectations on operational resilience.
Key Responsibilities
Support the delivery of the business continuity and operational resilience programme across both UAE entities, in line with Central Bank of the UAE (CBUAE) expectations and the Group risk framework.
Run the business impact analysis cycle with departments — gathering, challenging and consolidating what each team does, what breaks if it stops, and how quickly.
Support the identification of critical operations and the setting of impact tolerances, working with first-line owners and senior management.
Develop and maintain business continuity and recovery plans, dependency mapping and crisis playbooks, keeping them current, practical and usable.
Coordinate and support the exercise and testing programme, including tabletop exercises, and document outcomes, lessons learned and follow-up actions.
Support the maintenance and continuous improvement of business continuity and operational resilience policies, standards and methodologies.
Contribute to resilience reporting for senior management, risk committees and the regulator, including maturity and self-assessment positions.
Support third-party and technology dependency work where it affects the resilience of critical operations.
Provide practical support to first-line owners on business impact analyses, recovery objectives, continuity planning and remediation actions.
Act as a point of contact for internal audit and support regulatory or external reviews relating to business continuity and operational resilience.
Support ERM governance and tooling, including use and administration of GRC tools, maintenance of documentation, committee materials, action trackers and audit-ready evidence.
Skills, Knowledge & Expertise
2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment.
Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically.
Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage.
Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively.
Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.
Job Benefits
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company’s employee stock options program.
Health Insurance
Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!
Location: Dubai, UAE
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We are looking for a Senior Product Manager located (or ready for relocation) in the UAE to lead the development and growth of our P2P and local transfer products in Tabby Cash. Since our vision is to become a financial service for daily use, we need a passionate, driven individual to make sending money to friends and family a daily habit for millions of Tabby customers.
You will lead a dedicated team focused only on P2P and local transfers and work cross-functionally with engineering, design, data, marketing, legal, compliance and our banking partners to deliver a seamless and scalable experience in the UAE and KSA.
What you will be doing
Own the strategy and roadmap for money moving between people inside the country: P2P between wallets, local bank transfers and instant payments.
Launch new local payment rails and partner integrations end to end, from discovery and regulatory requirements to scale.
Invent creative, viral social money mechanics that people love to use and share: request money, split the bill, QR, payment links and sending to people who don't have a wallet yet.
Grow the network by turning millions of Tabby app users into active senders and recipients.
Work closely with legal, compliance, risk and core banking teams so products meet local regulations and security standards without killing innovation, because we are about balance.
Lead the launch of local transfers in KSA together with local partners.
Shape how the team works together with the Team Lead: planning, rituals and a predictable delivery cadence.
Set and track KPIs (senders, transfer frequency, recipients per user, retention) and run experiments to move them.
Keep an ear to the ground on market trends, user behaviour and best-in-class P2P products to keep us ahead of the game.
Plan launches with marketing and communications teams to ensure clear messaging and user adoption.
What you will need
UAE residence or ready for relocation
5+ years
of experience as a Product Manager with hands-on expertise in P2P payments, wallets, instant payments or mobile banking
Proven track record of launching and growing consumer payment products with measurable results
Experience delivering products with banks, payment rails or other regulated partners
Resilience and ability to adapt to a rapidly changing environment
Fluency in English
Benefits
Ownership & Impact:
A working environment that gives you autonomy and responsibility from day one.
Culture:
Collaborative, inclusive, and driven environment where your voice matters.
Flexibility:
Enjoy flexible working hours designed to optimize productivity and balance.
Growth:
Participate in the company’s employee stock options program and shape your career trajectory.
Support:
Comprehensive health insurance, generous PTO and a Flexible Benefits budget to meet your personal needs.
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).
If this sounds exciting to you, we’d love to hear from you!
Location: Armenia, Remote/Armenia
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Location: Portugal, Remote/Portugal
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Location: Spain, Remote/Spain
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Location: Belgrade, Remote/Serbia
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Location: Kazakhstan, Remote/Kazakhstan
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Location: Belgrade, Remote
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We are looking for a
Senior Product Manager
with a strong business and technical background to join our
Statements team
in the
Core Platform Domain.
The team owns the statement and billing engine behind Tabby’s card products.
You will be the Billing team’s go-to partner for Tabby Card. You’ll own all billing functionality the card needs, advise on what’s feasible from a platform, financial and compliance perspective, and shape the rules and architecture behind new card products and markets.
This is a highly cross-functional role, great for someone who has built or run card billing, card management or ledger platforms and wants to own how a credit product works under the hood.
What you will be doing
Partner with Tabby Card product teams on all billing functionality and advise on platform, financial and compliance feasibility
Own the billing and statements roadmap across existing and next-generation card products
Define the core billing mechanics (statement cycles, minimum payment, repayment rules, installment plans and refunds) and shape the underlying data model and architecture with engineering
Translate regulatory and accounting requirements into product requirements with Compliance and Finance
Align scope and dependencies with adjacent teams: lending, risk, collections, support and finance
Prioritize the backlog and support engineering and QA on requirements and edge cases
What we are looking for
3+ years in product management with a strong focus on LMS, billing, core banking, lending, or ledger platforms
Experience with platform products in a regulated financial environment
Upper-Intermediate English or higher
Strong at turning complex business and regulatory rules into precise, implementation-ready specs
Hands-on with SQL and product architecture: comfortable designing data models, service interactions and API contracts with engineers
Active use of AI tools in daily work, such as prototyping, data analysis, spec writing and automating routine tasks
Good understanding of API and integration design: REST, gRPC
Strong plus
Experience in
fintech, payments, banking, wallets, cards, or ledger/accounting
domains
Familiarity with platforms such as Thought Machine, Mambu, Galileo, Marqeta or TSYS
Understanding of double-entry accounting and reconciliation
What success looks like
In this role, success means you can:
Turn ambiguous financial or product requirements into clear, scalable platform designs
Help teams implement changes safely in critical money movement systems
Improve consistency across products by designing reusable CoreBank capabilities
Grow from owning requirements into shaping the direction and evolution of the platform
Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Belgrade, Remote
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Location: Kuwait City, Kuwait
Workplace: hybrid
About Tabby
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the Role
We’re looking for a Manager/Sr Manager to be Tabby’s sole commercial point of contact on the ground in Kuwait. This person will act as our local face to merchants, an escalation point and door opener, while working closely with our UAE based account management, sales and partnerships teams who own the day to day execution of deals.
You won’t be closing deals in isolation. Instead, you’ll be the person merchants call when they want a face to face conversation, the person who spots the gaps and opportunities in the market that aren’t being maximised, and the person who keeps Tabby’s commercial engine in Kuwait running smoothly by working through others.
You’ll be accountable for an overall GMV goal for the market, achieved by orchestrating closely with the commercial teams rather than owning the full sales cycle yourself.
Key Responsibilities
What You’ll Do
Serve as Tabby’s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners
Act as an escalation point for merchant needs that require an in person presence or local touch
Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby’s local commercial presence and brand
Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams
Partner closely with account management, sales and partnerships teams to drive deal closure and account growth
Own and be accountable for GMV targets for the Kuwait market, achieved through collaboration rather than direct control
Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist
Skills, Knowledge and Expertise
What We’re Looking For
5+ years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail
Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers
Strong communication skills, comfortable representing a brand externally and building relationships at all levels
Proven project management skills and the ability to get things done through collaboration rather than direct execution
A commercial mindset with genuine curiosity about how businesses grow
Relationship driven leaders, with the ability to navigate difficult conversations and imbibe consultative selling
Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch
Location: Riyadh, KSA
Workplace: onsite
About Tabby
Tabby helps users take control of their finances by offering flexible, interest-free payment solutions across the UAE, KSA, Egypt, and Kuwait. Partnering with global brands like H&M, Adidas, and IKEA, we provide a seamless shopping experience, giving customers the freedom to shop smarter and save more.
About the role
We’re looking for a
Senior Copywriter
to join our Marketing team and lead creative copy across our product marketing campaigns. In this role, you’ll craft clear, engaging messaging for financial products like Pay in 4, and Pay over time making complex finance concepts easy to understand, relatable and creatively compelling.
You’ll play a key role in shaping copy across emails, push notifications, in-app communications, and product launches, ensuring everything is customer-centric, strategically sound, and aligned with Tabby’s brand voice.
Key Responsibilities
You will:
Write high-impact, on-brand copy for ongoing marketing campaigns across multiple channels from product launches to activations
Translate complex financial products into simple, clear and engaging messaging that customers instantly understand
Bring creativity and personality to financial copy, making money feel approachable and aligned with Tabby’s tone
Craft compelling in-app notifications that drive engagement, actions, and product discovery
Stay up to date with product marketing trends, money app content and customer engagement best practices, applying insights to optimize performance
Collaborate closely with designers, marketers and product teams to ensure messaging and visuals work together seamlessly
Skills, Knowledge & Expertise
This Might Be Right for You If:
You have 4-6 years of experience in Arabic & English copywriting, preferably within a fintech, bank, e-commerce, or tech environment.
You’re a creative thinker with a knack for turning complex topics into simple, everyday content that helps and delights customers at the same time
You have a solid understanding of writing for different digital platforms (Emails, Push Notifications, in-app).
You can collaborate with designers and marketing teams to ensure cohesive campaign execution.
Good Command of English Speaking.
You’re highly organized, detail-oriented, and can manage multiple projects under tight deadlines.
You understand the importance of data and can adapt copy based on performance metrics to optimize results.
This role is ideal for a talented copywriter who thrives in a fast-paced environment and is excited to contribute to Tabby’s mission of empowering users to shop smarter and manage their finances effectively.
Application Process:
The application process includes an interview with our Content Manager and Brand Manager, a copywriting assessment, and a final interview with our Chief of Marketing.
Gurugram, Haryana, India
Gurugram, Haryana, India
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СтажёрGurugram, Haryana, India; Candidates from 2024 will be considered on an exceptional basis only
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