Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Product Manager for Switchboard, you'll shape how customers manage their GitLab Dedicated infrastructure and how our engineering teams operate a growing fleet of customer instances. Switchboard is the control plane for Dedicated: it helps internal teams scale upgrades and maintenance, while giving customers a place to configure their infrastructure, understand the health of their environment, and receive critical updates.
You'll own the product vision and roadmap, balancing technical and operational needs with a clear, useful customer experience. Dedicated is GitLab's fastest-growing deployment option, and your work will help the business support more customers efficiently. You'll have the autonomy to identify the most important problems and decide where Switchboard should go next, with support from your manager and engineering partners.
What you’ll do
Set the vision and roadmap for Switchboard, connecting customer needs and internal operational challenges to priorities for the engineering team.
Work with engineering and site reliability engineering teams to improve the tools used to operate Dedicated instances, including upgrades and maintenance.
Improve the customer-facing console so customers can manage infrastructure settings, configure private networking and authentication, and understand their instance's health.
Talk directly with customers to understand their needs, explain product decisions, and use their feedback to shape the roadmap.
Bring a strong user experience perspective to product decisions. Work hands-on with engineering to develop and refine workflows, including when a dedicated design partner isn't available.
Explore opportunities to improve the tooling and experience for customers migrating from self-managed GitLab to Dedicated, how we help manage incidents, and to extend Switchboard to support GitLab.com as its architecture evolves.
What you’ll bring
Experience owning a product vision and roadmap and working with engineering to deliver improvements for users.
Technical understanding that helps you discuss infrastructure and operational tradeoffs with engineers and translate them into clear product decisions.
A strong focus on user experience, with experience making complex technical workflows easier to understand and use.
Clear communication and the ability and interest to work directly with customers. Experience with internal tools is relevant, provided you're comfortable taking on customer-facing product work.
The ability to work independently, make sense of an evolving problem space, and prioritize across customer experience, operational efficiency, and business needs.
You may also bring experience with control planes, cloud management consoles, infrastructure products, internal operational tools, customer migrations, or incident management, but these aren't required.
About the team
We work across product management, engineering, and site reliability engineering to solve technical, operational, and user experience problems.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the Role
The ZT1 Labs group is a small, senior team of product and engineering experts working directly with the CEO on the company’s most important new bets. This team takes on highly ambiguous, cross-functional problems where the upside is company-defining.
We are looking for a Group Product Manager to lead a portfolio of ZT1 initiatives in a hands-on builder role, with direct product ownership and with no direct people management responsibilities. You will own the vision, strategy, and roadmap for new products and platforms, partnering closely with engineers, analysts, and designers to build and launch, and with revenue and business teams to bring new products to market and scale.
You’ll work closely with the CEO and executive team to turn high-level ideas into durable, scalable businesses.
What You Will Do
Understand Customers & Strategic Context:
Build a deep understanding of Affirm’s global network of users, merchants, and partners.
Connect customer insights and market trends to long-term company strategy to identify where zero-to-one innovation can drive outsized impact.
Track relevant product, technology, and industry shifts and use them to inform product direction.
Set Vision, Strategy, and Roadmap
Partner with the CEO and senior leaders to define problem spaces and opportunity areas that matter most for Affirm’s future.
Craft a clear product vision and strategic narrative for the innovation portfolio, translating that into a focused and prioritized roadmap.
Define crisp outcomes and success metrics tied directly to business impact (GMV, profitability, conversion, retention, long-term moat).
Lead Zero-to-One Product Development
Drive the full lifecycle for new products and platforms: discovery, validation, MVP definition, launch, and iteration.
Own the full UI/UX, using AI tools to build and iterate on working prototypes that make product ideas tangible and testable.
Write and refine customer-facing copy across the product experience, from onboarding to in-product guidance.
Independently analyze customer behavior, build funnels, and use data to identify opportunities and guide product decisions.
Own experimentation end to end, including hypotheses, test design, success metrics, results analysis, and iteration.
Collaborate closely with cross-functional teams to sync ZT1 roadmaps with core product roadmaps, ensuring high product quality, an aligned user experience, and cohesive business results.
Cross-Functional & Executive Leadership
Lead a cross-functional group (engineering, design, data, risk, capital, operations, revenue, legal and compliance) through ambiguous and complex work.
Serve as a thought partner to the CEO and executive team on new product bets, tradeoffs, and prioritization.
Communicate clearly and often - framing decisions, risks, and tradeoffs; writing high-quality docs; and maintaining alignment across teams.
Raise the Bar for Product Craft
Establish product patterns, decision frameworks, and execution standards that make zero-to-one work repeatable and scalable.
Model strong product thinking, rigor, and judgment for senior peers without managing them directly.
Help shape the culture and operating model of the ZT1 function.
What We Look For
Experience
~8–10+ years of product management experience with a strong track record shipping and scaling consumer-facing or platform products.
Previous ownership of technical software products end-to-end and ability to clearly articulate the business impact.
Direct experience leading zero-to-one or highly ambiguous product areas with meaningful outcomes.
Experience working closely with engineering, data, design, and other teams without direct authority.
Skilled at operating in complex environments where success depends on coordinating cross-functional work across multiple groups.
Founder or early-stage startup experience is a plus. Ability to spot opportunities, build from scratch, test quickly, and take ownership of outcomes.
Skills
Hands-on fluency with AI tools for prototyping, design, content, and analysis, with the judgment to evaluate and refine the output.
Comfortable doing the work directly without dedicated design, analytics, or content partners.
Strong communicator capable of securing alignment and decisions from broad groups of senior stakeholders with differing priorities.
Adept at influencing engineering teams outside your reporting line - able to guide them toward building what the product needs.
High judgment in ambiguous spaces - able to take incomplete or conflicting information and turn it into a clear, actionable plan.
Strong commercial instincts - able to contribute to pitches, negotiations, and contract evaluations when product work intersects with business strategy.
Behaviors & Traits
Bias toward action; cares about unblocking teams and driving meaningful progress quickly.
Comfortable moving between strategy and execution - from long-term roadmap thinking to writing specs or digging into edge cases.
Strong organizational discipline and interpersonal skills, able to navigate complex dynamics while maintaining momentum.
Deep sense of ownership - holds a high bar for quality and ships products on time.
Mission-driven and customer-obsessed, motivated to build honest, transparent financial products.
Pay Grade - R
Equity Grade - 9
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $209,000 - $269,000
This posting is for an existing vacancy.
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the Role
The ZT1 Labs group is a small, senior team of product and engineering experts working directly with the CEO on the company’s most important new bets. This team takes on highly ambiguous, cross-functional problems where the upside is company-defining.
We are looking for a Group Product Manager to lead a portfolio of ZT1 initiatives in a hands-on builder role, with direct product ownership and with no direct people management responsibilities. You will own the vision, strategy, and roadmap for new products and platforms, partnering closely with engineers, analysts, and designers to build and launch, and with revenue and business teams to bring new products to market and scale.
You’ll work closely with the CEO and executive team to turn high-level ideas into durable, scalable businesses.
What You Will Do
Understand Customers & Strategic Context:
Build a deep understanding of Affirm’s global network of users, merchants, and partners.
Connect customer insights and market trends to long-term company strategy to identify where zero-to-one innovation can drive outsized impact.
Track relevant product, technology, and industry shifts and use them to inform product direction.
Set Vision, Strategy, and Roadmap
Partner with the CEO and senior leaders to define problem spaces and opportunity areas that matter most for Affirm’s future.
Craft a clear product vision and strategic narrative for the innovation portfolio, translating that into a focused and prioritized roadmap.
Define crisp outcomes and success metrics tied directly to business impact (GMV, profitability, conversion, retention, long-term moat).
Lead Zero-to-One Product Development
Drive the full lifecycle for new products and platforms: discovery, validation, MVP definition, launch, and iteration.
Own the full UI/UX, using AI tools to build and iterate on working prototypes that make product ideas tangible and testable.
Write and refine customer-facing copy across the product experience, from onboarding to in-product guidance.
Independently analyze customer behavior, build funnels, and use data to identify opportunities and guide product decisions.
Own experimentation end to end, including hypotheses, test design, success metrics, results analysis, and iteration.
Collaborate closely with cross-functional teams to sync ZT1 roadmaps with core product roadmaps, ensuring high product quality, an aligned user experience, and cohesive business results.
Cross-Functional & Executive Leadership
Lead a cross-functional group (engineering, design, data, risk, capital, operations, revenue, legal and compliance) through ambiguous and complex work.
Serve as a thought partner to the CEO and executive team on new product bets, tradeoffs, and prioritization.
Communicate clearly and often - framing decisions, risks, and tradeoffs; writing high-quality docs; and maintaining alignment across teams.
Raise the Bar for Product Craft
Establish product patterns, decision frameworks, and execution standards that make zero-to-one work repeatable and scalable.
Model strong product thinking, rigor, and judgment for senior peers without managing them directly.
Help shape the culture and operating model of the ZT1 function.
What We Look For
Experience
~8–10+ years of product management experience with a strong track record shipping and scaling consumer-facing or platform products.
Previous ownership of technical software products end-to-end and ability to clearly articulate the business impact.
Direct experience leading zero-to-one or highly ambiguous product areas with meaningful outcomes.
Experience working closely with engineering, data, design, and other teams without direct authority.
Skilled at operating in complex environments where success depends on coordinating cross-functional work across multiple groups.
Founder or early-stage startup experience is a plus. Ability to spot opportunities, build from scratch, test quickly, and take ownership of outcomes.
Skills
Hands-on fluency with AI tools for prototyping, design, content, and analysis, with the judgment to evaluate and refine the output.
Comfortable doing the work directly without dedicated design, analytics, or content partners.
Strong communicator capable of securing alignment and decisions from broad groups of senior stakeholders with differing priorities.
Adept at influencing engineering teams outside your reporting line - able to guide them toward building what the product needs.
High judgment in ambiguous spaces - able to take incomplete or conflicting information and turn it into a clear, actionable plan.
Strong commercial instincts - able to contribute to pitches, negotiations, and contract evaluations when product work intersects with business strategy.
Behaviors & Traits
Bias toward action; cares about unblocking teams and driving meaningful progress quickly.
Comfortable moving between strategy and execution - from long-term roadmap thinking to writing specs or digging into edge cases.
Strong organizational discipline and interpersonal skills, able to navigate complex dynamics while maintaining momentum.
Deep sense of ownership - holds a high bar for quality and ships products on time.
Mission-driven and customer-obsessed, motivated to build honest, transparent financial products.
Pay Grade - R
Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000
USA base pay range (all other U.S. states) per year: $236,000 - $296,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Los Angeles, USA; Mercer Island, USA
Technical Product Managers combine deep technical knowledge with product leadership to deliver key Riot Games products and experiences that make it better to be a player. Technical Product Managers drive strategic vision across Riot's products and technologies. By leading multidisciplinary teams, they solve complex technical and user-experience challenges to deliver impactful solutions.
As a
Principal Technical Product Manager
on the Commerce (Store) team, you will own and operate large-scale, distributed services that support millions of Riot players worldwide, enabling them to purchase digital goods such as champions and cosmetics within their favorite games. Working closely with game studios, you’ll help identify and deliver platform solutions that prioritize efficiency, scalability, and reliability for developers, while powering in-game experiences across all of Riot’s titles. Your primary focus will be on Storefront experiences across numerous channels within the Riot ecosystem, as well as the critical inventory fulfillment systems that support them. Your expertise will extend across adjacent Commerce product spaces including inventory, payments, battle pass, loyalty systems, fraud, gifting, and configuration management. You will report to the Director of Technical Product Management of the Commerce team within Publishing Platform.
Responsibilities:
Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players
Bring strategic structure and clarity to Commerce's hardest, most ambiguous initiatives so they're set up for long-term success
Lead a team of engineers to design, build, and operate critical microservices for managing store, inventory fulfillment, and randomization based systems for Riot’s players and fans
Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows
Work with teams of experts across the company to design, prototype, build, and ship new features
Help ensure that your team is consistently executing with excellence
Be part of a rotational on-call schedule for live product and internal customer support when required
Work with technical and non-technical customers to understand their requirements and design solutions that fit their needs
Own and communicate the product vision, mission, strategy, and multi-year roadmap in partnership with other Commerce product leads
Required Qualifications:
10+ years of relevant experience in Technical Product Management or a related engineering/technical field
Experience leading backend engineering teams to design, build, operate, and maintain large scale microservice ecosystems
Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority
Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads
Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics
Track record owning platform, developer-tools, or systems products with internal customers
Experience integrating agentic AI tooling into product management processes and craft
Desired Qualifications:
Experience building ecommerce platforms and experiences including payments, fulfillment, fraud, store, inventory, and admin tools
Experience with global products, regional requirements, privacy, compliance, identity, payments, or other domains with significant operational and regulatory complexity
Experience designing products for internal technical customers such as game teams, engineers, or platform partners
Experience working in games, live services, consumer technology, entertainment, or another globally scaled product environment
Experience creating reusable platform capabilities that reduce duplicated work and improve outcomes across multiple products or business units
Bachelor’s degree in computer science, engineering, product management, business, or equivalent practical experience
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: San Francisco; Washington D.C.; New York City
Workplace: Hybrid
We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests.
You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed.
RESPONSIBILITIES
- Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures.
- Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information.
- Answer routine requests for information under Legal's guidance. Gather account history and draft responses for matters that need review.
- Help GRC process data subject requests and meet deadlines. Follow approved identity-verification and data-handling procedures.
- Coordinate security questionnaires and data protection agreements, with Legal and GRC responsible for substantive review and approval.
- Track each case through completion, including after handoffs. Record decisions, follow up on deadlines, and confirm the work is done before closing.
- Work with Support Engineering to test routing, AI bypass rules, auto-close protections, and alerts. Investigate missed cases and verify fixes.
- Keep approved replies and handoff instructions current with Legal and GRC. Arrange backup coverage so cases keep moving when you're out.
- Handle other sensitive support escalations. Report backlog, response times, overdue cases, and recurring problems to Support, Legal, and GRC.
REQUIREMENTS
- 5+ years in support, trust and safety, legal or privacy operations, or compliance, ideally at a technology company.
- Experience handling legal, privacy, or law enforcement requests.
- Working knowledge of GDPR, CCPA, and data subject requests.
- Judgment about when to involve Legal or GRC, and care with confidential and privileged information.
- Clear writing, including in sensitive customer conversations.
- Ability to manage competing deadlines and follow through without reminders.
- Experience improving support processes with technical teams, including automation and AI safeguards.
NICE TO HAVE
- Experience with Intercom, Decagon, Linear, or Kodex.
- Paralegal, privacy, or compliance experience or certification.
- Experience with security questionnaires, SOC 2, ISO 27001, or HIPAA.
- Familiarity with AI products or data tools for case reviews.
Location: San Francisco; Washington D.C.; New York City
Workplace: Hybrid
We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests.
You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed.
RESPONSIBILITIES
- Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures.
- Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information.
- Answer routine requests for information under Legal's guidance. Gather account history and draft responses for matters that need review.
- Help GRC process data subject requests and meet deadlines. Follow approved identity-verification and data-handling procedures.
- Coordinate security questionnaires and data protection agreements, with Legal and GRC responsible for substantive review and approval.
- Track each case through completion, including after handoffs. Record decisions, follow up on deadlines, and confirm the work is done before closing.
- Work with Support Engineering to test routing, AI bypass rules, auto-close protections, and alerts. Investigate missed cases and verify fixes.
- Keep approved replies and handoff instructions current with Legal and GRC. Arrange backup coverage so cases keep moving when you're out.
- Handle other sensitive support escalations. Report backlog, response times, overdue cases, and recurring problems to Support, Legal, and GRC.
REQUIREMENTS
- 5+ years in support, trust and safety, legal or privacy operations, or compliance, ideally at a technology company.
- Experience handling legal, privacy, or law enforcement requests.
- Working knowledge of GDPR, CCPA, and data subject requests.
- Judgment about when to involve Legal or GRC, and care with confidential and privileged information.
- Clear writing, including in sensitive customer conversations.
- Ability to manage competing deadlines and follow through without reminders.
- Experience improving support processes with technical teams, including automation and AI safeguards.
NICE TO HAVE
- Experience with Intercom, Decagon, Linear, or Kodex.
- Paralegal, privacy, or compliance experience or certification.
- Experience with security questionnaires, SOC 2, ISO 27001, or HIPAA.
- Familiarity with AI products or data tools for case reviews.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Compute is one of the most capital-intensive and strategically important functions at Baseten. Every inference request we serve runs on capacity we have sourced, contracted, and financed, and the deals behind that capacity are growing in size and complexity.
As a member of the Strategic Compute Investments team, you will work on some of the largest and most complex compute investments. Working directly with our Head of Supply, Finance, and company leadership, you will structure, model, diligence, and help negotiate the large compute, data center, and infrastructure transactions that determine how fast and how profitably Baseten can grow.
WHAT YOU'LL DO
- Own the analytical and structuring work behind major supply transactions, including multi-year capacity commitments, data center and powered land opportunities, and strategic partnerships
- Build the financial models that underwrite each deal, from unit economics and TCO through return, risk, and scenario analysis, and turn them into clear recommendations for leadership
- Design deal structures that balance cost, flexibility, and risk, including commitment terms, payment timing, prepayments, and financing options
- Lead diligence on counterparties and opportunities, coordinating across Finance, Legal, Engineering, and external advisors
- Track market pricing, capital flows, and financing trends across the compute and infrastructure landscape to inform strategy
WHAT WE'RE LOOKING FOR
- 7-10 years of experience in investment banking, private equity, infrastructure or real estate investing, venture or growth investing, management consulting, or a comparable corporate finance or corporate development role
- Hands-on experience structuring, modeling, and executing complex transactions from first look through close
- Exceptional financial modeling and analytical skills, with the judgment to turn analysis into a clear recommendation
- Strong communication skills and comfort working directly with senior leadership and external counterparties
- High ownership and comfort with ambiguity: you want to build the process, not inherit one
- Genuine interest in AI infrastructure and the economics of compute
NICE TO HAVE
- Experience investing in or financing digital infrastructure, data centers, power, or energy
- Exposure to compute, cloud, or GPU markets, including capacity contracts or infrastructure financing
- Prior experience moving from a finance or investing seat into an operating role at a high-growth company
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Чем предстоит заниматься Разрабатывать на C++ алгоритмы и подсистемы локализации и идентификации документов и их составных компонентов. Проводить вычислительные эксперименты.
Location: Palo Alto; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As Legal Counsel, you’ll be an early member of the Mistral legal team in the US, which forms part of the global legal team. The core of this role is (a) drafting and negotiating commercial agreements to support the growth of our business in North America and (b) supporting the development of AI tools to scale Mistral’s legal operations. As part of a start-up legal team, you’ll need to be nimble enough to quickly ramp up on new areas of law, such as product matters (privacy, marketing, and regulatory compliance), intellectual property, and other matters, as needed. You should be comfortable with charting new paths and interested in designing the legal department of the future.
WHAT YOU WILL DO
- Draft, review, and negotiate commercial contracts across the business, including customer MSAs and order forms and partnership agreements.
- Collaborate with a cross-functional group of Mistral’s technical (including engineering, applied AI, and science), business, and legal teams.
- Improve and develop tools to facilitate and automate legal workflows and approval processes, compliance with and creation of company policies, and internal training materials and guides.
- Refine and create templates to scale with the company as it grows.
- Provide solution-oriented legal, regulatory, and strategic advice and direction to teams across our company, from the initial stages of project development to launch and beyond.
- Efficiently manage and work with outside counsel to support projects you manage.
- Stay up-to-date and ensure compliance with U.S. and international laws and regulations that apply to AI technologies, including AI-specific regulations, privacy and data protection, competition, consumer protection, payments, and intellectual property.
- Build positive relationships across the company and with its external partners.
- Occasional travel to Paris headquarters is encouraged.
WHO YOU ARE
- JD from an accredited law school and member in good standing of a U.S. state bar.
- 4+ years of law firm and/or in-house experience, including experience in project management. In-house experience at a technology company and/or in a fast-paced and high-growth environment is a strong plus.
- Experience managing technology implementation/solutions projects to meet corporate operational standards.
- Experience drafting and negotiating commercial agreements, including creating and refining form agreements.
- Fluency in common AI tools, and a track record of responsibly using AI technologies to drive efficiency and process improvement.
- Generalist skill set with the willingness to tackle problems outside your core expertise.
- Ability to balance an attention to detail with the requirements of a fast-paced company.
- Demonstrated business and pragmatic judgment, and the ability to analyze the costs/benefits of proposed resolutions to complex legal and technical problems.
- Proven ability to build solid, trusting, and credible relationships, including working closely with science, engineering, business, and marketing teams.
- Excellent writing, communication, and people skills.
- An understanding of AI technologies and their applications, including how they intersect with relevant areas of law, such as privacy and data protection, competition, and intellectual property, and related ethical considerations such as fairness, transparency, accountability, and bias mitigation
- An international mindset and experience is a plus.
- Given the rapidly evolving nature of AI technologies and the legal landscape surrounding them, you should be adaptable and willing to continuously learn and update your skills and knowledge.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is looking for a senior commercial attorney to join our Legal team. We are looking for an independent, business-practical yet diligent-minded professional who can carry live deals, extend the infrastructure we have already built, and hold the line on the terms that matter as deal volume, complexity, and regulatory surface all grow.
You will negotiate directly with large enterprise customers across a large variety of industries including financial services, healthcare, government, and other regulated industries, partner daily with Enterprise Sales, Partnerships, Deal Desk, Security, Privacy, Product, and Finance, and advise on the legal questions that come with agentic, retrieval, and API products deployed inside enterprise environments. This is a high-impact, hands-on role for someone who is genuinely a self starter.
This role is for you if you get energy from ambiguous, first‑of‑their‑kind problems and enjoy designing repeatable approaches that scale. You default to enabling the business, frame risk in practical terms, and focus on durable structures rather than one‑off fixes.
RESPONSIBILITIES
- Independently lead end-to-end drafting, review, and negotiation of Enterprise customer agreements across our suite of offerings: Enterprise Pro, Enterprise Max, Computer, and API product lines, including MSAs, order forms, SaaS and API terms, DPAs, BAAs, security exhibits, customer-paper redlines, product-specific addenda, and public-sector vehicles such as GSA MAS orders and federal RFP responses.
- Serve as a trusted legal partner to Enterprise Sales, Partnerships, Deal Desk, and Customer Success, providing fast, practical, business-aligned counsel that accelerates deal velocity, protects the terms that matter, and scales as the Sales organization grows.
- Extend and maintain the existing Enterprise negotiation playbook, DPA and Privacy Notice architecture, product-specific term libraries, and fallback positions as our product surface, customer mix, and regulatory environment evolve, so that positions compound into reusable precedent rather than being re-litigated deal by deal.
- Advise on AI-specific contract terms for enterprise deployments, including bespoke data postures; negotiate output ownership and liability, agentic-feature risk allocation and translate product operations into enterprise contract commitments.
- Partner cross-functionally with Product, Engineering, Security, Privacy, Finance, and Compliance to surface and address legal risk early, particularly on customer-data flows, enterprise integrations, model routing, and customer-specific compliance requirements.
- Monitor the evolving regulatory landscape for enterprise AI, data protection, and public-sector procurement (GDPR, CCPA/CPRA, HIPAA, DORA, EU AI Act, sector-specific frameworks) and translate emerging requirements into practical contractual positions and updated playbook guidance.
- Represent Perplexity Legal externally on customer negotiation calls with counterparty counsel at sophisticated enterprises.
WHAT WE ARE LOOKING FOR
- Exceptional communicator who owns deadlines, proactively manages internal and external expectations, and escalates early and clearly to protect deal timelines and momentum.
- A proactive problem‑solver who defaults to “yes, and” when engaging with internal stakeholders: you look for ways to make deals work, frame risk clearly, and design long‑term, scalable solutions.
- A disciplined drafter who favors surgical, minimal‑footprint edits over wholesale rewrites, grounds positions in documented rationale, and preserves material legal meaning and risk allocation under time pressure.
- Someone who can articulate complex legal risk and concepts in the form of simple, actionable terms for non‑legal stakeholders, leads with practical “how to make this work” advice, and designs creative, long‑term solutions to novel, cutting‑edge challenges.
- Someone genuinely excited by novel, cutting‑edge challenges in AI products and the commercial and regulatory questions they surface, and who enjoys turning ambiguity into clear, reusable approaches.
QUALIFICATIONS
- JD and in good standing with an active U.S. state bar membership.
- At least 7+ years of combined law firm and in-house experience, with a substantial in-house component, and a demonstrated track record of independently owning complex enterprise SaaS or API deals from the vendor side, including work with regulated-industry customers (financial services, healthcare, or government).
- Experience advising on commercial terms and pricing structures for high‑growth SaaS/API businesses, including usage‑based and tiered pricing, pilots, and expansion frameworks.
- Familiarity with data protection and security frameworks (GDPR, CCPA/CPRA, DORA, EU AI Act) and hands-on experience negotiating DPAs.
- Strong business acumen and the ability to partner effectively with Sales, Deal Desk, Product, Security, and executive stakeholders on live deals under time pressure.
- Proven ability to triage and progress multiple concurrent deals under tight timelines while maintaining rigorous diligence, clear risk assessment, and high‑quality documentation.
- Demonstrated ability to build and extend durable legal infrastructure — playbooks, templates, precedent repositories, or self-serve tools.
- Ability to communicate clearly with business and technical audiences and to translate legal concepts into usable guidance for non-lawyers, including Sales and Deal Desk.
- Hands-on, can-do approach to tackle projects large and small, low-ego approach to working closely with the Director and across the organization, and judgment about when to escalate and when to close.
- Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology.
NICE TO HAVE
- Prior experience with public-sector contracting or with on-prem deployment structures.
- Experience with AI-native contracting questions related to agentic products
- Experience with contracting with regulated entities (financial institutions or health care), especially in the EU/UK.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is looking for a senior commercial attorney to join our Legal team. We are looking for an independent, business-practical yet diligent-minded professional who can carry live deals, extend the infrastructure we have already built, and hold the line on the terms that matter as deal volume, complexity, and regulatory surface all grow.
You will negotiate directly with large enterprise customers across a large variety of industries including financial services, healthcare, government, and other regulated industries, partner daily with Enterprise Sales, Partnerships, Deal Desk, Security, Privacy, Product, and Finance, and advise on the legal questions that come with agentic, retrieval, and API products deployed inside enterprise environments. This is a high-impact, hands-on role for someone who is genuinely a self starter.
This role is for you if you get energy from ambiguous, first‑of‑their‑kind problems and enjoy designing repeatable approaches that scale. You default to enabling the business, frame risk in practical terms, and focus on durable structures rather than one‑off fixes.
RESPONSIBILITIES
- Independently lead end-to-end drafting, review, and negotiation of Enterprise customer agreements across our suite of offerings: Enterprise Pro, Enterprise Max, Computer, and API product lines, including MSAs, order forms, SaaS and API terms, DPAs, BAAs, security exhibits, customer-paper redlines, product-specific addenda, and public-sector vehicles such as GSA MAS orders and federal RFP responses.
- Serve as a trusted legal partner to Enterprise Sales, Partnerships, Deal Desk, and Customer Success, providing fast, practical, business-aligned counsel that accelerates deal velocity, protects the terms that matter, and scales as the Sales organization grows.
- Extend and maintain the existing Enterprise negotiation playbook, DPA and Privacy Notice architecture, product-specific term libraries, and fallback positions as our product surface, customer mix, and regulatory environment evolve, so that positions compound into reusable precedent rather than being re-litigated deal by deal.
- Advise on AI-specific contract terms for enterprise deployments, including bespoke data postures; negotiate output ownership and liability, agentic-feature risk allocation and translate product operations into enterprise contract commitments.
- Partner cross-functionally with Product, Engineering, Security, Privacy, Finance, and Compliance to surface and address legal risk early, particularly on customer-data flows, enterprise integrations, model routing, and customer-specific compliance requirements.
- Monitor the evolving regulatory landscape for enterprise AI, data protection, and public-sector procurement (GDPR, CCPA/CPRA, HIPAA, DORA, EU AI Act, sector-specific frameworks) and translate emerging requirements into practical contractual positions and updated playbook guidance.
- Represent Perplexity Legal externally on customer negotiation calls with counterparty counsel at sophisticated enterprises.
WHAT WE ARE LOOKING FOR
- Exceptional communicator who owns deadlines, proactively manages internal and external expectations, and escalates early and clearly to protect deal timelines and momentum.
- A proactive problem‑solver who defaults to “yes, and” when engaging with internal stakeholders: you look for ways to make deals work, frame risk clearly, and design long‑term, scalable solutions.
- A disciplined drafter who favors surgical, minimal‑footprint edits over wholesale rewrites, grounds positions in documented rationale, and preserves material legal meaning and risk allocation under time pressure.
- Someone who can articulate complex legal risk and concepts in the form of simple, actionable terms for non‑legal stakeholders, leads with practical “how to make this work” advice, and designs creative, long‑term solutions to novel, cutting‑edge challenges.
- Someone genuinely excited by novel, cutting‑edge challenges in AI products and the commercial and regulatory questions they surface, and who enjoys turning ambiguity into clear, reusable approaches.
QUALIFICATIONS
- JD and in good standing with an active U.S. state bar membership.
- At least 7+ years of combined law firm and in-house experience, with a substantial in-house component, and a demonstrated track record of independently owning complex enterprise SaaS or API deals from the vendor side, including work with regulated-industry customers (financial services, healthcare, or government).
- Experience advising on commercial terms and pricing structures for high‑growth SaaS/API businesses, including usage‑based and tiered pricing, pilots, and expansion frameworks.
- Familiarity with data protection and security frameworks (GDPR, CCPA/CPRA, DORA, EU AI Act) and hands-on experience negotiating DPAs.
- Strong business acumen and the ability to partner effectively with Sales, Deal Desk, Product, Security, and executive stakeholders on live deals under time pressure.
- Proven ability to triage and progress multiple concurrent deals under tight timelines while maintaining rigorous diligence, clear risk assessment, and high‑quality documentation.
- Demonstrated ability to build and extend durable legal infrastructure — playbooks, templates, precedent repositories, or self-serve tools.
- Ability to communicate clearly with business and technical audiences and to translate legal concepts into usable guidance for non-lawyers, including Sales and Deal Desk.
- Hands-on, can-do approach to tackle projects large and small, low-ego approach to working closely with the Director and across the organization, and judgment about when to escalate and when to close.
- Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology.
NICE TO HAVE
- Prior experience with public-sector contracting or with on-prem deployment structures.
- Experience with AI-native contracting questions related to agentic products
- Experience with contracting with regulated entities (financial institutions or health care), especially in the EU/UK.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale. You’ll own the learning and certification strategy across Harvey Academy, the Help Center and in-product education: who we teach, what each persona needs to be able to do, and which format fits each learning problem. Harvey ships new product every week, so you’ll also design the agentic workflows that draft content from product sources, set the quality bar and review steps every piece passes before it publishes. This is a hands-on leadership role: you’ll build content yourself while guiding a team of learning experience designers and a certification developer.
WHAT YOU'LL DO
- Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to certified practitioner.
- Define what Harvey certification means: competencies, exam design, pass standards, recertification, and how credentials are issued and verified.
- Diagnose each learning need, choose the right format (Help Center article, in-product walkthrough, video, course or exam), and produce content yourself in writing, video and audio.
- Design the agentic production workflows, including the instructional standards the agents are built on and the review gates and rubrics content must pass before it publishes.
- Own publishing, maintenance and localization across surfaces, working with Engineering and Localization so each product release reaches every asset it affects.
- Guide the designers and certification developer, and work with Product, Product Marketing, Customer Success, Support and Legal Engineering on release readiness and learning success metrics.
WHAT YOU HAVE
- 5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.
- A track record of building a leveled, persona-based curriculum or certification program from scratch, including competency models, assessments and pass standards.
- Hands-on production skill in at least two of: long-form writing, video or audio.
- Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.
- Experience running a CMS (e.g., Sanity) and and an LMS (e.g. Skilljar), and using learning data to set priorities and measure results.
- Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.
COMPENSATION
$140,000 - $180,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale. You’ll own the learning and certification strategy across Harvey Academy, the Help Center and in-product education: who we teach, what each persona needs to be able to do, and which format fits each learning problem. Harvey ships new product every week, so you’ll also design the agentic workflows that draft content from product sources, set the quality bar and review steps every piece passes before it publishes. This is a hands-on leadership role: you’ll build content yourself while guiding a team of learning experience designers and a certification developer.
WHAT YOU'LL DO
- Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to certified practitioner.
- Define what Harvey certification means: competencies, exam design, pass standards, recertification, and how credentials are issued and verified.
- Diagnose each learning need, choose the right format (Help Center article, in-product walkthrough, video, course or exam), and produce content yourself in writing, video and audio.
- Design the agentic production workflows, including the instructional standards the agents are built on and the review gates and rubrics content must pass before it publishes.
- Own publishing, maintenance and localization across surfaces, working with Engineering and Localization so each product release reaches every asset it affects.
- Guide the designers and certification developer, and work with Product, Product Marketing, Customer Success, Support and Legal Engineering on release readiness and learning success metrics.
WHAT YOU HAVE
- 5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.
- A track record of building a leveled, persona-based curriculum or certification program from scratch, including competency models, assessments and pass standards.
- Hands-on production skill in at least two of: long-form writing, video or audio.
- Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.
- Experience running a CMS (e.g., Sanity) and and an LMS (e.g. Skilljar), and using learning data to set priorities and measure results.
- Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.
COMPENSATION
$140,000 - $180,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is looking for a hands-on Member of Technical Staff, Product Security to identify and eliminate security vulnerabilities across our rapidly evolving AI products and platforms.
As we build agentic systems, code-generating agents, generative AI models, and enterprise applications, you'll play a critical role in securing new features before they reach production.
Working closely with Product and Engineering, you'll conduct offensive security testing, identify architectural weaknesses, and drive fixes to their root cause. You'll also turn recurring vulnerabilities into scalable security standards and automated controls.
We're looking for someone with a proven track record of finding real vulnerabilities in production systems, strong technical judgment, and the ability to work directly with engineers to build more secure products.
WHAT YOU'LL DO
OFFENSIVE SECURITY & VULNERABILITY RESEARCH
- Conduct hands-on penetration testing of new products and features, including web applications, APIs, and administrative interfaces.
- Identify security risks across agentic systems, MCP servers, code-generating agents, and AI-powered applications.
- Independently map attack surfaces and uncover authorization, authentication, and multi-tenant isolation vulnerabilities.
- Develop proof-of-concept exploits, validate findings, and retest remediation efforts.
SECURE DESIGN & APPLICATION SECURITY
- Partner with Engineering early in product development to identify and prevent security flaws before release.
- Conduct threat modeling, architecture reviews, and security-focused code reviews.
- Analyze complex codebases to trace vulnerabilities to their root cause and recommend effective fixes.
- Assess security risks across generative AI products, user-deployed applications, and enterprise features such as SSO and role-based access controls.
SECURITY ENGINEERING & AUTOMATION
- Translate recurring vulnerabilities into secure development standards, reusable controls, and automated security checks.
- Build security tooling and integrate preventive controls into development and CI/CD workflows.
- Identify systemic weaknesses and implement solutions that prevent entire classes of vulnerabilities.
- Apply cloud, container, and infrastructure security knowledge to investigate vulnerabilities across the application stack.
TECHNICAL OWNERSHIP & COLLABORATION
- Own security findings from discovery through remediation, working directly with engineers to implement lasting fixes.
- Prioritize vulnerabilities based on exploitability, business impact, and real-world risk.
- Establish practical security standards that enable rapid product development without compromising security.
- Help define security practices for emerging AI technologies and new product architectures.
WHAT WE'RE LOOKING FOR
- 5+ years of hands-on experience in product security, application security, penetration testing, or vulnerability research.
- Proven track record of independently discovering and exploiting real vulnerabilities through application security work, bug bounty programs, or security research.
- Deep understanding of web application and API security, including authentication, authorization, and multi-tenant isolation.
- Strong ability to read and analyze modern codebases, identify root causes, and collaborate with engineers on remediation.
- Experience conducting threat modeling, secure design reviews, and hands-on penetration testing.
- Proficiency in scripting or programming languages such as Python, JavaScript, TypeScript, or Go.
- Familiarity with cloud infrastructure, containers, and modern application architectures.
- Ability to translate security findings into scalable engineering controls and automated checks.
- Strong technical judgment, independent problem-solving skills, and a proactive approach to identifying security risks.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000, depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
Role Overview
Higgsfield AI is looking for a hands-on Member of Technical Staff, Enterprise Security to own security across our corporate systems, employee devices, identities, and SaaS applications.
As we scale globally, you'll secure the systems our workforce relies on, from endpoint management and identity governance to threat detection and response.
Working closely with IT, Infrastructure Security, and Engineering, you'll implement technical controls, automate security operations, and strengthen access governance. This is a hands-on engineering role requiring someone who personally builds, configures, and operates security systems.
We're looking for someone with broad corporate security expertise, strong technical judgment, and the ability to prioritize meaningful risks in a fast-moving environment.
WHAT YOU'LL DO
ENDPOINT & DEVICE SECURITY
- Own endpoint security across corporate devices using Microsoft Intune/MDM, including enrollment, compliance, and device lifecycle management.
- Implement and operate EDR/XDR capabilities, including threat detection, investigation, and remediation.
- Establish endpoint hardening standards and security baselines in partnership with IT and Engineering.
IDENTITY & ACCESS SECURITY
- Own corporate identity infrastructure across Microsoft Entra ID, including SSO/SAML, SCIM, MFA, Conditional Access, and RBAC.
- Manage joiner, mover, and leaver (JML) workflows, ensuring secure provisioning and timely offboarding across SaaS applications.
- Administer password management, privileged access, and credential security controls.
- Conduct access reviews and implement least-privilege and Zero Trust principles.
SAAS & CORPORATE APPLICATION SECURITY
- Evaluate new SaaS applications, maintain approved application standards, and identify shadow IT.
- Secure corporate collaboration tools, including email, Slack, and file-sharing platforms.
- Review application configurations, permissions, and authentication controls.
- Lead security awareness initiatives, including phishing simulations and employee training.
DETECTION, RESPONSE & AUTOMATION
- Monitor and investigate security alerts across identity, endpoints, and corporate applications.
- Build detection capabilities for compromised accounts, suspicious activity, and endpoint threats.
- Automate provisioning, access reviews, compliance checks, and security workflows using scripts and APIs.
- Partner with Infrastructure Security to integrate endpoint and identity signals into centralized monitoring.
- Lead incident investigation, containment, and remediation.
TECHNICAL OWNERSHIP & LEADERSHIP
- Identify and prioritize enterprise security risks based on business impact.
- Lead security initiatives from technical design through implementation and ongoing operations.
- Establish scalable security standards and practical engineering controls.
- Partner cross-functionally to strengthen security without slowing business operations.
WHAT WE'RE LOOKING FOR
- 4+ years of hands-on experience in enterprise security, corporate IT security, or security engineering, ideally in a high-growth technology environment.
- Proven experience personally implementing, configuring, and operating corporate security systems.
- Strong experience with Microsoft Entra ID, SSO/SAML, SCIM, MFA, Conditional Access, and identity lifecycle management.
- Hands-on experience with Microsoft Intune/MDM, endpoint compliance, and EDR/XDR.
- Experience securing SaaS applications, corporate collaboration tools, and privileged access.
- Proficiency in scripting and automation using Python, PowerShell, Bash, or similar languages.
- Experience with security monitoring, incident investigation, and remediation.
- Strong understanding of Zero Trust, least-privilege access, and corporate security practices.
- Sound technical judgment, independent problem-solving skills, and broad expertise across corporate security domains.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000 depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Ohio; Indiana; West Virginia; Pennsylvania; Virginia
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
About the role
As a Regional Sales Lead at Halter, you will lead a team of Territory Managers on the front lines of transforming livestock management across the U.S. This is a deeply hands-on role: you’ll spend most of your time in the field coaching reps, joining customer conversations, and removing barriers to their success.
You’ll shape regional performance, uphold rigorous pipeline and Salesforce standards, and ensure your team executes with consistency and excellence. We’re looking for a leader who brings energy, high standards, and a strong sense of culture. Someone who cares about people, thrives in fast growth, and can operate equally well in strategy discussions and day-to-day execution.
This role can be based anywhere in Ohio, Virginia, West Virginia or Pennsylvania. Frequent travel is required as apart of this role.
WHAT YOU’LL DO
- Lead, coach & develop Territory Managers through frequent in-field work (~60% travel), ongoing feedback, role-plays, and hands-on sales training to ensure strong execution and skill development.
- Own regional revenue performance by driving consistent activity, supporting both new sales and account expansion, and ensuring TMs meet input and output targets.
- Maintain world-class Salesforce hygiene & forecasting, reviewing pipelines weekly, ensuring accurate data, and acting as deal support on structure, escalations, and critical opportunities.
- Serve as the regional voice - surfacing customer insights, product feedback, and operational issues to Product, Engineering, Marketing, Customer teams, and broader leadership.
- Localize national strategy into regional execution plans, run lightweight team rhythms (1:1s, check-ins), and align closely with U.S. commercial leadership on performance and priorities.
- Recruit and develop high-performing talent, helping scale Territory Manager teams as Halter grows rapidly across the U.S.
WHAT YOU’LL BRING
- Strong Frontline Sales Leadership: Experience leading and developing field sales reps, ideally in high-growth or high-velocity environments, with a track record of coaching reps to consistently improve performance.
- Hands-On, Field-First Mindset: Comfortable spending the majority of your time on the road - joining customer visits, modeling best practices, and staying deeply connected to real-world customer challenges.
- Expertise in Sales Process & Methodology: Proficiency in modern sales practices (e.g., consultative/challenger sales models, role-plays, discovery techniques) and the ability to coach Territory Managers to master them.
- Pipeline, Salesforce, & Forecasting Discipline: Strong operational rigor with CRM hygiene, pipeline management, input metrics, and forecasting accuracy - especially important in a hardware + software environment.
- Direct, Supportive People Leadership: A leadership style built on clarity, accountability, empathy, and high support - someone who cares deeply, sets high expectations, and builds strong team culture.
- Comfort With Ambiguity & Fast Growth: Thrives in dynamic, evolving environments; adaptable, resourceful, and motivated by building systems, processes, and habits in a rapidly scaling U.S. business.
Our Benefits
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $200,000 - $225,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey. You’ll shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on. Sitting within our centralized analytics function, you’ll work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward. You’ll help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities.
How we’re using AI today
On the Analytics team, we're thoughtfully embedding AI into how we work with data. That looks like using AI to accelerate SQL development, pressure-test interpretations, turn complex datasets into clear executive narratives, and increasingly, building Generative BI applications that let stakeholders explore and interrogate data on their own. We approach AI the same way we approach data quality: with clear standards, human accountability at every consequential decision, and a commitment to getting it right before it influences the business. Beyond our own workflows, our role is evolving to ensure 1Password has the data foundations, governance, and structure its broader AI transformation depends on.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion. B2C or hybrid B2B/B2C experience is a plus
- Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling
- Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks
- Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities
- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context
- Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus
What you can expect:
- The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment
- Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions
- Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on
- Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation
- Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams
- An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark
USA-based roles only: The annual base salary for this role is between $122,000 USD and $171,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $147,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London
Workplace: onsite
THE OPPORTUNITY
We are building Watcher, a coding agent security product. Watcher is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and multinational enterprises.
We are hiring our founding Account Executive. You will own the sales cycle from qualified interest to signed contracts and build the playbook the rest of the GTM team runs on.
Our deals start with a security champion: a principal security engineer or director of product security who has seen what coding agents do inside their org and wants Watcher. Deals are won by taking that champion's interest and moving it through the rest of their organisation to a committed evaluation: the platform team that thinks it could build this itself, the CISO who has to sponsor it, the procurement and legal functions that have to let it in. That handoff, including the build-vs-buy conversation, is where deals stall today. Running it well is the core of this job.
We are hiring forward-deployed engineers (FDEs) who run the technical evaluation with you. You own the commercial thread: who needs to say yes, what the evaluation has to prove, and how it converts. You'd work closely with our GTM lead and GTM associate who owns the top of the funnel.
KEY RESPONSIBILITIES
Convert a champion into an evaluation
Find the champion in each qualified account, arm them with what they need to sell internally, and map who else has to say yes.
Run the build-vs-buy conversation with platform and security engineering teams on its merits: what they would have to build, maintain and be on the hook for, against what Watcher already does.
Secure an executive sponsor and convert interest into a scoped proof of value (POV) with success criteria agreed up front.
Run evaluations to a decision, with FDEs
Partner with FDEs on technical evaluations. They run the technical work; you keep the evaluation pointed at the decision: momentum, stakeholder coverage, and the commercial case.
Build the commercial and ROI case that secures executive-level investment.
Own commercial negotiation, security review, procurement and close in multi-stakeholder cycles involving security, engineering, procurement, legal and executive decision-makers.
Create the way in
Identify warm introductions paths via investors, advisors, clients, partners and networks. Brief connectors and draft the messaging that makes the introduction land.
Capitalise on high-value engagement opportunities: speaking panels, hosted roundtables, buyer communities and embedded partners.
Work with the GTM team on targeted outbound into segments where we have something specific to offer.
Build the playbook and hire the team
Write down what works: qualification criteria, discovery questions, the build-vs-buy argument, POV structure, pricing guidance, objection handling, security questionnaire answers.
Report on pipeline health, stage conversion and what is working well enough to double down on.
Product and market insights
Bring honest signals back about why deals progress or stall, and what buyers compare us against when they consider building it themselves.
Work with the product team on positioning, pricing, and the collateral enterprise buyers actually ask for.
REPRESENTATIVE PROJECTS
Turn a champion into a buyer.
Take an account where a principal security engineer loves the product and nothing has moved for two months. Map who else needs to say yes, run the build-vs-buy conversation with the platform team, get an executive sponsor, and convert it into a scoped evaluation with success criteria and a date.
Compress the cycle.
Enterprise evaluations in this market routinely take longer than they need to. Take the process apart with the FDEs, work out where the time actually goes, and rebuild it so an evaluation reaches a decision faster.
Land a lighthouse enterprise
. Take a large, slow, security-conscious organisation from first conversation through technical evaluation, security review and procurement to a production contract, and turn the process into a documented path the next one can follow.
Write the playbook.
By the time we add the next two people to this team, the thing that gets them productive in a month rather than six should be something you wrote.
JOB REQUIREMENTS
Must-haves
5+ years in GTM
, with a track record of closing five- and six-figure ACV technical deals as an AE into engineering or security organisations. You have personally taken a technical champion's interest through the rest of their org to a signed contract, and you have won the build-vs-buy argument more than once. Proven success selling a technical product to technical buyers matters more to us than total AE tenure.
Early-stage experience.
You have sold at an early-stage company before it had a machine.You have 2+ years in a startup without mature marketing, no SDR team, no brand recognition doing the work for you. You generated your own pipeline, decided what to work on, and wrote down what worked.
Technical credibility with a technical buyer
. Our buyers are directors of product security, principal security engineers and engineering leaders. You can run discovery with them, understand the architecture well enough to be useful and know when to bring in an FDE.
Strong nice-to-haves
You have closed into large, slow organisations. Our pipeline includes banks, quant funds and enterprise technology companies. You have run deals through security review, architecture review and procurement, and have a realistic sense of how long that takes and how to compress it.
You have sold security, developer tools, or infrastructure.
Non-linear background. Former founder, operator, or a hybrid role that combined selling with product or strategy.
Explicitly not required
Formal AI safety background. We need an excellent seller who can learn the AI safety context, and we will teach you what you need to know.
Management experience. This starts as an individual contributor role.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Base Salary:
£85,000 - £129,000;
Variable: performance incentives against ARR targets
Everyone at Apollo effectively has an unlimited token budget. If a better result costs more compute, use it.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation:
Full-time
Location:
This is an in-person role working out of our London office, with regular travel to conferences and customer sites. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in the UK. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
You will work directly with Kyle Dai, our GTM lead and GTM associate on the pipeline, as well as the FDEs we're hiring to run the technical evaluations alongside you. Marius Hobbhahn (CEO) advises the team. You will also interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples, including anything you have written.
About the interview process: Our multi-stage process includes a screening interview, a take-home exercise (2-3 hours), 2-3 technical interviews, and a final interview with Marius (CEO). If you want to prepare, we suggest using a coding agent heavily for a week and forming your own view on who should be buying something like Watcher, and why.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
УдалённоRemote Canada
УдалённоRemote US
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ГибридSan Francisco; Washington D.C.; New York City
ГибридSan Francisco; Washington D.C.; New York City
ГибридSan Francisco
ГибридPalo Alto; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorSan Francisco; New York City
ГибридseniorSan Francisco; New York City
ГибридSan Francisco
New York
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
УдалённоleadOhio; Indiana; West Virginia; Pennsylvania; Virginia
УдалённоseniorRemote (United States | Canada)
ОфисLondon; Relocation support and visa fees (if applicable)