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Location: Annapolis Junction, MD, United States Job Title Senior‑Level Analytic Engineer (Java, Python) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level Analytic Engineer to support the Access Discovery and Optimization mission. The engineer will work closely with mission stakeholders to capture requirements, develop analytic capabilities, and deploy solutions across customer‑supported tools to automate and enable computer network data and metadata analysis. Key Duties • Collaborate with mission and customer stakeholders to develop analytics using data from multiple cyber and SIGINT sources • Develop analytic capabilities used across the enterprise to support multiple mission objectives • Maintain existing applications and develop new tradecraft, techniques, and capabilities • Analyze related data to identify network devices and new opportunities supporting mission discovery Requirements • Bachelor’s degree with eight (8) years of relevant experience, or equivalent • Proficiency in object‑oriented development using Java and Python • Experience using Jupyter Notebooks • Experience with MapReduce • Knowledge of customer corporate tools and data repositories • Active TS/SCI with Polygraph Compensation • Salary range: $155,000 – $175,000 • Benefits

Location: Annapolis Junction, MD, United States Job Title Senior‑Level User Experience Designer (JavaScript) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level User Experience (UX) Designer to support the Analysis and Mitigation mission through UX design and front‑end development for Agentic Knowledge Management Systems. The designer will conduct user research, develop front‑end solutions, and maintain UX documentation to support integration with backend systems and mission workflows. Key Duties • Write and maintain front‑end code to implement UX designs • Design and conduct user interviews, surveys, and usability tests to identify trends, insights, and opportunities for improvement • Develop front‑end components using modern web technologies • Collaborate with backend developers to integrate front‑end code with existing backend services • Ensure front‑end implementations meet performance, accessibility, and cross‑browser compatibility requirements • Develop and maintain UX documentation including design guidelines, style guides, technical plans, milestones, and user guides Requirements • Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years • Alternatively, Associate’s degree with ten (10) years of relevant experience, or high school diploma/GED with twelve (12) years of relevant experience • Experience working in Agile development environments • Experience with HTML, CSS, JavaScript • Experience with modern front‑end frameworks including React and Vue.js • Active TS/SCI with Polygraph Compensation • Salary range: $145,000 – $165,000 • Benefits

Location: Annapolis Junction, MD, United States Job Title Senior‑Level Systems Engineer Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level Systems Engineer to support the definition and implementation of system architecture for an Agent Knowledge Management System utilizing an agentic framework for automated knowledge extraction. The engineer will work closely with project leadership to manage system integration, deployment strategy, compliance, testing, validation, and lifecycle sustainment. Key Duties • Collaborate with project leadership to manage system integration efforts across multiple components and teams • Develop, maintain, and execute deployment strategies and processes to ensure smooth product delivery • Coordinate technical efforts across engineering, data science, and UX teams to support integrated delivery • Ensure compliance with system standards and best practices through testing, validation, and lifecycle sustainment • Decompose project requirements into actionable technical tasks and specifications • Develop and maintain technical plans, milestones, and support code review activities • Maintain system architecture, integration, and deployment documentation • Conduct security, performance, and quality audits to ensure compliance Requirements • Bachelor’s degree with nine (9) years of relevant experience, or Master’s degree with seven (7) years, or Doctoral degree with five (5) years • Degree in Engineering, Physics, Astronomy, or a related technical field (e.g., Computer Science, Mathematics) • Experience designing and sustaining engineering systems across the full system lifecycle • Experience decomposing requirements and supporting system integration efforts • Familiarity with Agile development and CI/CD practices • Active TS/SCI with Polygraph Compensation • Salary range: $150,000 – $170,000 • Benefits

Location: Annapolis Junction, MD, United States Job Title Senior‑Level AI Engineer (Python) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors' solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior‑Level AI Engineer to support the AI and Emerging Technologies mission. The engineer will work closely with mission stakeholders to capture requirements, support structured planning, improve certification processes using AI/ML tooling, and develop AI‑enabled capabilities including fine‑tuning Large Language Models to enhance vulnerability identification and mitigation. Key Duties • Collaborate with technical leadership to design, develop, and maintain LLM orchestration frameworks • Integrate static analyzers, retrieval‑augmented generation (RAG) systems, and automated testing pipelines • Clean, transform, and vectorize documentation, source code, and test artifacts for LLM consumption • Design and implement database solutions to support RAG architectures, artifact storage, and audit trails • Work with systems engineers to architect and deploy networked AI tools within secure enclaves • Perform performance profiling, optimization, and scalability analysis of mission systems • Support security assessments and Authority to Operate (ATO) processes Requirements • Bachelor’s degree with eight (8) years of relevant experience, or Master’s degree with six (6) years, or Doctoral degree with four (4) years • Associate’s degree with ten (10) years of clearly related experience may be considered • Degree in Computer Science or a related field with substantial coursework in algorithms, data structures, programming languages, computer architecture, logic, and advanced mathematics • Proficiency in Python and AI/ML integration • Experience with LLMs, static analyzers, RAG frameworks, and relational and vector databases • Familiarity with Agile methodologies and tools such as Git, Jira, and Confluence • Relevant experience across the software development lifecycle • Active TS/SCI with Polygraph Compensation • Salary range: $155,000 – $175,000 • Benefits

Location: Edinburgh, IN, United States Senior Systems Engineer About SITE 525 SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare. SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. This position may require the employee to travel within the CONUS and to keep a flexible 40-hour week. This role sits at Camp Atterbury in Indiana and is contingent upon award. Responsibilities: Manage, maintain, troubleshoot, and restore hardware, operating systems, applications, and software including updates, security patches, and backups. Engineer, build, and configure computer networks including routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, SANs utilizing bare metal systems as well as virtualized systems (VMware). Collaborates with others to develop the best way to tackle complex technological infrastructure, security, or development problems. Participates in architecture and software development activities. Tier 2 engineering and administration support for customer events, as required. Working in ambiguous environment and collaborating across multiple areas. Required Qualifications: Windows and Linux enterprise systems engineering and administration experience. Experience working with a wide variety of technology including but not limited to:  Cellular systems, camera systems, Industrial Control Systems, Internet of Things (IoT) devices, building management systems, and radio frequency (RF) communications devices. Meet IAT Level 2 requirements of DoD 8570.1M by holding one of the following: CCNA Security CySA+ ** GICSP GSEC Security+ CE CND or SSCP. Bachelor’s degree in a technical discipline or equivalent experience in network operations Hold or be able to acquire an interim Top Secret clearance within 30 days of hire. Maintain active Top Secret/SCI Security Clearance. Preferred Qualifications: Operational experience in Cyberspace Operations and/or Information Warfare Cellular and Industrial Control Systems engineering and administration experience. Experience with containers and container orchestration services, automation, provisioning, and imaging, with products such as Ansible, Terraform, Kubernetes, Chef, FOG Projects, etc. Exercise design, test and evaluation, modeling, and simulations, as well as research and development familiarity. Computer Skills: Working knowledge of Microsoft Office (Word, Excel, and PowerPoint). Cloud, physical, and virtual network engineering experience required. Experience with hypervisors such as VMware, CypherPath, KVM, etc. Benefits eligibility may vary based on project site or contract but typical benefits are listed below.

Location: Fort Bragg, NC, United States Job Title Senior Operations Subject Matter Expert (SME) – Mission Command Exercises Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Fort Bragg, NC Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Senior Operations Subject Matter Expert (SME) to support Mission Command Exercises. The selected candidate will provide operational expertise, support exercise planning and execution activities, and contribute to mission command training requirements through extensive Special Operations Forces experience. Key Duties • Support Mission Command Exercise planning and execution activities. • Provide subject matter expertise based on Special Operations Forces experience. • Support exercise development and coordination requirements. • Contribute to operational planning and mission command training objectives. • Assist with research, preparation, coordination, and execution of training events and exercises. Requirements • Secret clearance. • Associate degree. Fifteen years of related military experience may substitute for academic degree. • Graduate of the U.S. Army Special Forces Qualifying Course (Officer 18A, Warrant Officer 180A, or Noncommissioned Officer 18 Series Military Occupational Specialty). • Graduate of a U.S. military officer’s Intermediate Course or Senior Service College, Special Forces Warrant Officer Advanced Course, First Sergeant Course, or Sergeants Major Course. • Assignment to Special Operations Forces (Special Forces, Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission Units), or assignment to Military Intelligence, Logistics Corps, or Field Artillery. Preferred Qualifications • Two years of experience researching, planning, preparing, coordinating, and executing MRXs. Compensation • Competitive Hourly Pay • Benefits

Location: Columbia, MD, United States Job Title Senior Communications Specialist Why IDS? IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Columbia, MD Shifts Available This is a full-time, on-site position. Candidates must be flexible and available to support occasional evening, weekend, or holiday requirements based on customer and project needs. Job Description IDS is seeking an experienced Senior Communications Specialist for ADG Creative, an IDS subsidiary, to lead strategic communications and marketing initiatives for federal and commercial clients. The ideal candidate will serve as a trusted communications advisor, developing communication strategies, executive-level content, stakeholder engagement initiatives, and outreach efforts that support organizational and client objectives. This position requires exceptional communication skills, strong client-facing experience, and the ability to manage complex communications initiatives from planning through execution. Key Duties • Lead the development and execution of strategic communications and marketing initiatives supporting client and organizational objectives. • Develop communication strategies, messaging frameworks, and engagement plans for diverse audiences. • Research, write, and edit executive-level communications products, including presentations, briefings, white papers, talking points, articles, reports, marketing content, and outreach materials. • Serve as a strategic communications advisor to clients, stakeholders, and leadership teams. • Collaborate with subject matter experts and stakeholders to develop high-quality communications products and deliverables. • Lead communications efforts supporting change management, outreach, workforce development, and organizational initiatives. • Facilitate discovery sessions, workshops, meetings, and stakeholder engagement activities. • Provide strategic guidance and recommendations to support communications and marketing objectives. • Assist in managing project schedules, budgets, customer relationships, and service delivery requirements. • Ensure all communications products align with brand standards and maintain consistency in style, quality, and messaging. • Adhere to established standards, best practices, and processes for content creation, quality control, delivery, and content repurposing. • Present communications strategies, concepts, and recommendations effectively to clients and senior leadership. Requirements • Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, English, or a related field. • Minimum of 8 years of relevant communications, marketing, public affairs, strategic communications, or related experience preferred. • Active TS/SCI Clearance with Full Scope Polygraph required. • Demonstrated experience developing and executing strategic communications initiatives. • Excellent written, verbal, and presentation skills. • Ability to build and maintain strong relationships with clients, stakeholders, and leadership. • Strong organizational, project management, and client engagement skills. • Ability to manage multiple high-priority initiatives simultaneously. • Self-starter with the ability to operate independently and provide strategic leadership. • Proficiency with Microsoft Office Suite. • Ability to work nights, weekends, and holidays as required. • Writing samples required. Compensation • $90,000 - $110,000 annually • Benefits

Location: Columbia, MD, United States Job Title Senior Communications Specialist Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking an experienced Senior Communications Specialist, for ADG Creative, an IDS subsidiary, to support corporate communications, marketing strategy, and client engagement initiatives. This role is responsible for developing and executing strategic communications, producing high-quality content, and advising leadership and clients on messaging and marketing solutions. Key Duties • Support and oversee corporate communications and marketing to include communications/marketing strategy development, content development, and presentations • Plan, develop, and oversee the creation and execution of various strategic communications and multi-media deliverables • Research, write, and edit tailored messages for internal stakeholders, external partners, leadership, and workforce audiences • Collaborate with subject matter experts and stakeholders to draft and finalize briefings, white papers, talking points, articles, reports, marketing content, outreach, and other materials • Develop innovative ideas to communicate corporate initiatives such as change management, outreach, and workforce development • Coordinate and facilitate team discovery sessions and information sharing activities • Advise clients, make recommendations, and provide strategic guidance to support development of marketing solutions • Mentor communications staff • Help manage budgets, schedules, service delivery, and customer engagement • Provide support to identify, establish, and maintain new and existing accounts through strong client relationships • Ensure all content is on-brand, and consistent in style, quality, and voice • Adhere to standards, best practices, and processes for content creation, quality control, delivery, and content repurposing • Present and sell concepts and ideas effectively to clients • May supervise others Requirements • Master’s degree in a related field • OR Bachelor’s degree with 12 years of experience • OR Associate’s degree or High School Diploma with 16 years of experience • Minimum 10 years of experience aligned to the education substitution structure above • Active TS/SCI clearance with CI Poly required • Writing samples required Compensation $110,000 – $130,000 annual salary Benefits

Location: Muscatatuck, IN, United States Senior Network Engineer – III (Computer Network Architect) Why IDS? IDS delivers innovative, mission-focused solutions that support national security and critical operations. By combining technical expertise with operational insight, we help solve complex challenges across DoD and government environments. At IDS, you’ll contribute to high-impact programs supporting advanced cyber and network operations. Location Muscatatuck, Indiana Job Description IDS is seeking a highly experienced Senior Network Engineer III to support enterprise and cyber range network architecture within a DoD environment. This position requires deep expertise in designing, implementing, and managing complex network infrastructures across distributed test range environments. The ideal candidate will serve as a technical leader responsible for network design, wireless infrastructure integration, and support of advanced cyber test and training environments. Key Responsibilities Design, configure, and maintain enterprise network architectures supporting cyber range operations Manage and optimize routing, switching, firewalls, DNS, VPNs, and VLANs Support distributed test range environments , including policy and procedure development Engineer and maintain network infrastructure across physical and virtualized systems Provide technical support for DoD network nodes and cyber range platforms Develop and implement network policies, standards, and best practices Support wireless network infrastructure , including modern cellular and Wi-Fi technologies Troubleshoot complex network issues and ensure high availability and performance Requirements Education Bachelor’s degree in Network Engineering, Cybersecurity, Information Management, or related discipline OR equivalent experience in lieu of degree Certifications Must meet DoD 8140.03 IAT II requirements (e.g., Security+, CCNA Security, or equivalent) Experience Minimum of 10 years of experience in cyber range or computer testbed environments Expert-level experience designing and configuring: Routing, switching, firewalls DNS, VPNs, VLANs Enterprise network infrastructure across bare metal and virtualized systems Experience supporting distributed test range environments , including development of policies and procedures Experience with wireless and cellular technologies , including: 802.11 (Wi-Fi) 2G, 3G, 4G, and 5G networks Experience configuring and managing DoD network nodes , including environments such as JIOR (Joint Information Operations Range) Proven ability to operate in complex, mission-driven DoD environments Desired Skills Strong network architecture and engineering leadership Advanced troubleshooting and analytical skills Experience in cyber range or training environments Strong documentation and communication skills Ability to lead initiatives and work across technical teams Security Clearance Active Top Secret (TS) / Sensitive Compartmented Information (SCI) required

Location: Columbia, MD, United States Job Title Senior UX/UI Designer Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Columbia, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking an experienced Senior UX/UI Designer, for ADG Creative, an IDS subsidiary, to lead user experience strategy, design execution, and team development across complex systems and products. This role is responsible for driving high-quality user-centered design solutions, establishing UX standards, and mentoring design staff while collaborating with cross-functional teams. Key Duties • Lead, manage, and mentor UX designers, providing direction and supporting professional growth • Define and communicate UX strategy and vision across a portfolio • Develop and maintain design systems to ensure consistency, scalability, and efficiency • Facilitate design workshops and sprints to enhance collaboration across teams • Conduct user research and develop journey maps, wireframes, and high-fidelity prototypes • Advocate for end-users by identifying workflows, pain points, and needs • Define and refine UX processes, integrating Human-Centered Design within Agile development • Perform other duties as assigned Requirements • Master’s degree in a related field - TS/SCI W Poly • OR Bachelor’s degree with 12 years of experience • OR Associate’s degree or High School Diploma with 16 years of experience • Minimum 10 years of experience (aligned to the education substitution structure above) • Portfolio required Compensation $125,000k - $130,000k Benefits

Location: Gurugram, Haryana, India NEOLYTIX Senior Manager, AR RCM Operations  |  Accounts Receivable  |  Gurugram DEPARTMENT Operations, RCM EXPERIENCE 15+ Years LOCATION Gurugram (Onsite) SHIFT US Shift REPORTS INTO CEO & COO ⚠  US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully. ⚠  Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education. About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments. The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day. This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you. Key Responsibilities 1. AR Delivery Ownership & SLA Accountability Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates. Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines. Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO. Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation. 2. Revenue & Financial Performance Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance. Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk. Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it. 3. Denial Management & Payer Strategy Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans. Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines. Develop payer-specific follow-up strategies and embed them into team workflows and SOPs. 4. Team Leadership & Talent Development Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function. Own performance management, succession planning, and high-potential identification for the AR org. Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales. Build a performance culture grounded in accountability, data fluency, and continuous improvement. 5. Client Engagement & Retention Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations. Surface delivery risks proactively and communicate resolution plans to clients before issues escalate. 6. Process Excellence & Compliance Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols. Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards. Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis. What You Bring Must-Have 15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios. Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged. Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates. Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors. Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid. Multi-specialty billing exposure: physician groups, hospital systems, or both. Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence. Commitment to the US shift, onsite in Gurugram. Strong Preference Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only. Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar. Track record of building or restructuring an AR team and improving performance metrics within 12 months. Power BI or advanced Excel for AR performance tracking and executive reporting. Nice-to-Have MBA or postgraduate degree in healthcare administration, business, or a related discipline. Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow. CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification. Experience across multi-geography delivery: India and Philippines operating in parallel. Who You Are You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership. You hold SLAs before clients ask about them. Reactive escalation management is not something you do. You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart. You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead. You see denial patterns before they become denial trends. Root cause is where you start, not where you finish. Eligibility Criteria Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred. Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable. Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress. Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently. Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile. Performance Expectations (KPIs) In the first 12 months: Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio. AR >90 days: percentage trending down or held within client SLA thresholds. Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts. SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio. Client retention: no unplanned exits attributable to AR delivery performance. Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams. Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed. Hiring Process Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage. Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record. Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach. Stage 4: Reference checks and offer. Why Join Neolytix Senior Leadership, Real Scope Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO. Strategic Visibility Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows. Build, Not Just Run Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks. Competitive Package Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.

Location: Gurugram, Haryana, India NEOLYTIX IT Support Senior Associate Information Technology  |  Gurugram FUNCTION Information Technology EXPERIENCE 2–4 Years LOCATION Gurugram (Onsite) SHIFT General Hours About the Role Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing and Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila. The IT Support Senior Associate provides first- and second-level technical assistance to onsite and remote users across the Gurugram office and global operations, ensuring smooth functioning of hardware, software, network infrastructure, and end-user systems. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues. Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Exchange Online, and Google Workspace). Manage user accounts, security permissions, and system access via Azure AD, Microsoft 365, Intune, and other enterprise platforms. Maintain and update IT asset inventory with proper documentation and tagging. Support and monitor network connectivity, Wi-Fi, VPN, and SharePoint performance with IT administrators. Assist with setup and maintenance of video-conferencing and collaboration tools (Google Meet, Zoom, and Microsoft Teams). Respond to service tickets and follow up to ensure timely resolution per SLA targets. Collaborate with global IT teams for escalations, project rollouts, and security-compliance initiatives. Educate users on IT best practices, system security, and productivity-tool usage. What You Bring Must-Have Bachelor's degree in Information Technology, Computer Science, or a related field. 2 to 4 years in IT support or helpdesk roles within a corporate or BPO environment. Proficiency in Windows, Microsoft 365, Exchange Online, SharePoint Online, Intune, and common enterprise IT platforms. Basic understanding of networking (LAN/WAN/Wi-Fi), VPNs, and cloud-based systems. Strong analytical, troubleshooting, and communication skills; able to manage multiple tasks in a fast-paced environment. Nice-to-Have Familiarity with service-desk tools such as Jira, Freshservice, or Zendesk. Why Join Neolytix Multi-Geography Exposure Hands-on learning across enterprise platforms in a US healthcare tech environment. Supportive Global Team Direct access to a collaborative global IT team. Certification Support Ongoing professional development and certification opportunities. Solid Benefits Competitive compensation with health insurance and paid time off.

Location: Cairo, Egypt Workplace: onsite About Us: Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the Role: The role supports the Enterprise Risk Management (ERM) function by keeping its core processes running to a reliable cycle — risk and incident records, policy administration, new product approval coordination and the reporting calendar — so that the risk information reaching senior management and committees is complete, accurate and on time. The role works closely with the ERM Manager and first-line stakeholders across the business. Key Responsibilities Support the quarterly risk reporting cycle, including collection and validation of metrics, pack production and committee materials. Maintain risk registers, incident records and action trackers, ensuring entries are complete, current and supported by evidence. Administer the policy programme — tracking review and approval status, formatting, version control and the governance calendar. Support the risk and control self-assessment cycle — scheduling checks, chasing evidence, and populating workpapers and trackers. Support the maintenance of the risk appetite framework and key risk indicators, including data sourcing and validation with metric owners. Support ERM training and awareness activity, including delivery logistics, materials and completion records. Work closely with first-line stakeholders to collect, chase and quality-check risk information, escalating gaps and delays promptly. Support internal audit and regulatory requests by preparing documentation and audit-ready evidence. Support ERM governance and tooling, including use and administration of GRC tools and maintenance of documentation. Skills, Knowledge & Expertise 2–4 years' experience in risk, GRC, compliance, audit support or a related operational role within Financial Services, FinTech, Payments or another regulated environment. Working knowledge of risk registers, risk reporting and control documentation, with the ability to apply concepts pragmatically. Strong organisational skills and attention to detail, with the ability to run several recurring cycles in parallel and keep each to deadline. Confident coordinating across functions and seniority levels, including remotely, and comfortable chasing stakeholders for information. Excellent written and verbal communication skills in English, including experience preparing clear risk reports and presentations. Proficiency in Excel and PowerPoint; hands-on experience using or supporting GRC tools a strong advantage. Job Benefits 2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment. Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically. Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage. Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively. Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations.

Location: Dubai, UAE Workplace: onsite About Us: Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along. About the Role: The role supports and independently delivers key elements of the business continuity and operational resilience programme across Tabby's UAE entities, helping the business understand which services must keep running, how long they can be disrupted before customers are harmed, and whether the firm could recover within that time. The role works closely with first-line owners across the business and supports the firm's response to regulatory expectations on operational resilience. Key Responsibilities Support the delivery of the business continuity and operational resilience programme across both UAE entities, in line with Central Bank of the UAE (CBUAE) expectations and the Group risk framework. Run the business impact analysis cycle with departments — gathering, challenging and consolidating what each team does, what breaks if it stops, and how quickly. Support the identification of critical operations and the setting of impact tolerances, working with first-line owners and senior management. Develop and maintain business continuity and recovery plans, dependency mapping and crisis playbooks, keeping them current, practical and usable. Coordinate and support the exercise and testing programme, including tabletop exercises, and document outcomes, lessons learned and follow-up actions. Support the maintenance and continuous improvement of business continuity and operational resilience policies, standards and methodologies. Contribute to resilience reporting for senior management, risk committees and the regulator, including maturity and self-assessment positions. Support third-party and technology dependency work where it affects the resilience of critical operations. Provide practical support to first-line owners on business impact analyses, recovery objectives, continuity planning and remediation actions. Act as a point of contact for internal audit and support regulatory or external reviews relating to business continuity and operational resilience. Support ERM governance and tooling, including use and administration of GRC tools, maintenance of documentation, committee materials, action trackers and audit-ready evidence. Skills, Knowledge & Expertise 2–4 years' experience in business continuity, operational resilience, operational risk or a related role within Financial Services, FinTech, Payments or another regulated environment. Practical working knowledge of business continuity and resilience concepts — business impact analysis, recovery objectives, continuity planning and testing — with the ability to apply them pragmatically. Awareness of regulatory expectations for operational resilience; familiarity with CBUAE requirements or an equivalent regime is an advantage. Strong stakeholder engagement skills, with the confidence to run workshops and interviews with department heads and to challenge the answers constructively. Excellent written and verbal communication skills, including experience preparing clear plans, reports and presentations. Job Benefits A working environment that gives you autonomy and responsibility from day one. You should be comfortable with the idea that the quality of your work will influence the shape of your career. Participation in the company’s employee stock options program. Health Insurance Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!

Location: Dubai, UAE Workplace: onsite Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. About the role We are looking for a Senior Product Manager located (or ready for relocation) in the UAE to lead the development and growth of our P2P and local transfer products in Tabby Cash. Since our vision is to become a financial service for daily use, we need a passionate, driven individual to make sending money to friends and family a daily habit for millions of Tabby customers. You will lead a dedicated team focused only on P2P and local transfers and work cross-functionally with engineering, design, data, marketing, legal, compliance and our banking partners to deliver a seamless and scalable experience in the UAE and KSA. What you will be doing Own the strategy and roadmap for money moving between people inside the country: P2P between wallets, local bank transfers and instant payments. Launch new local payment rails and partner integrations end to end, from discovery and regulatory requirements to scale. Invent creative, viral social money mechanics that people love to use and share: request money, split the bill, QR, payment links and sending to people who don't have a wallet yet. Grow the network by turning millions of Tabby app users into active senders and recipients. Work closely with legal, compliance, risk and core banking teams so products meet local regulations and security standards without killing innovation, because we are about balance. Lead the launch of local transfers in KSA together with local partners. Shape how the team works together with the Team Lead: planning, rituals and a predictable delivery cadence. Set and track KPIs (senders, transfer frequency, recipients per user, retention) and run experiments to move them. Keep an ear to the ground on market trends, user behaviour and best-in-class P2P products to keep us ahead of the game. Plan launches with marketing and communications teams to ensure clear messaging and user adoption. What you will need UAE residence or ready for relocation 5+ years of experience as a Product Manager with hands-on expertise in P2P payments, wallets, instant payments or mobile banking Proven track record of launching and growing consumer payment products with measurable results Experience delivering products with banks, payment rails or other regulated partners Resilience and ability to adapt to a rapidly changing environment Fluency in English Benefits Ownership & Impact: A working environment that gives you autonomy and responsibility from day one. Culture: Collaborative, inclusive, and driven environment where your voice matters. Flexibility: Enjoy flexible working hours designed to optimize productivity and balance. Growth: Participate in the company’s employee stock options program and shape your career trajectory. Support: Comprehensive health insurance, generous PTO and a Flexible Benefits budget to meet your personal needs. We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be). If this sounds exciting to you, we’d love to hear from you!

Location: Armenia, Remote/Armenia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Portugal, Remote/Portugal Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Spain, Remote/Spain Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.