Location: Mexico
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Colombia
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Argentina
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Chisinau, Moldova
We are seeking an experienced
Database & API Developer
to design, develop, and optimize data-driven and API-driven solutions supporting mission-critical business applications. The role includes analyzing existing systems—core data sources, billing modules, and API-based procedures—and extending PL/SQL logic built on the billing platform to deliver new functionality.
The developer will extract and analyze data from core systems, interpret high-level business requirements, and translate them into database extensions or API-related tasks, planning and tracking activities in Jira according to the delivery roadmap. The role also involves identifying and documenting database-side requirements for integrations with external and internal platforms (mobile applications, web portals, backend systems), designing and delivering the required APIs, and coordinating implementation with technical teams.
Additionally, the developer is expected to maintain thorough, clear, and up-to-date technical documentation, ensuring transparency, traceability, and efficient long-term maintenance. The ideal candidate demonstrates strong SQL/PL/SQL expertise, solid understanding of API design and lifecycle management, and the ability to work effectively in a fast-paced Agile environment.
Basic Requirements
Ability to analyze existing database structures, stored procedures, and API specifications.
Capability to read, debug, and extend SQL/PLSQL code, as well as update API definitions, policies, and configurations.
Strong discipline in version control for both database and API assets.
Habit of writing clean, self-documented code with meaningful comments and clear naming conventions.
Willingness to prepare and maintain technical documentation for both database components and APIs.
Familiarity with Agile methodologies (Scrum/Kanban) and collaborative team environments.
Key Responsibilities
Database Responsibilities
Design, develop, and maintain Oracle database objects (tables, views, indexes, partitions, materialized views).
Write efficient and optimized SQL/PL/SQL code (procedures, functions, packages, triggers).
Develop and maintain automated processes using Oracle Scheduled Jobs (DBMS_SCHEDULER / DBMS_JOB).
Implement and support Oracle Advanced Queue (AQ) for asynchronous workflows.
Monitor and optimize database performance; tune complex SQL queries and PL/SQL logic.
Ensure database security, integrity, and compliance with internal development standards.
Participate in code reviews and contribute to continuous improvement of database practices.
API Responsibilities
Manage and maintain the API Catalog, including registration, publishing, versioning, and lifecycle updates.
Design, document, and support APIs via HTTP services and WebSockets.
Configure routing and load balancing according to architectural guidelines.
Implement authentication and authorization mechanisms (tokens, keys, RBAC) and ensure data masking where needed.
Apply throttling, rate limiting, and circuit breaker policies to prevent overload and mitigate risks.
Collect, analyze, and interpret API performance metrics (latency, throughput, error rates).
Monitor API behavior and troubleshoot issues related to performance, routing, security, and compatibility.
Maintain backward compatibility and manage API deprecation strategies.
Produce and maintain API documentation (technical specifications, error models, integration guides).
Required Skills & Qualifications
Strong hands-on experience with
SQL and PL/SQL development
.
Practical experience with
Oracle Scheduled Jobs
(DBMS_SCHEDULER / DBMS_JOB).
Working knowledge of
Oracle Advanced Queue (AQ)
.
Experience with Oracle
11g/12c/19c
or later.
Solid understanding of
relational database concepts
and performance tuning.
Strong analytical skills to translate business requirements into technical solutions.
Experience with
API design
, lifecycle management, and performance considerations.
Understanding of key API concepts:
REST architecture and HTTP methods
JSON/XML data formats
Routing, throttling, rate limiting
Authentication and authorization mechanisms
Experience with
version control systems
(Git, GitLab).
Strong problem-solving skills and attention to detail.
Preferred Qualifications
Experience with API monitoring, logging, and performance analytics.
Familiarity with
API gateways
and API policy configuration (authentication policies, throttling, quotas).
Experience with
CI/CD pipelines
or automated deployment processes.
Exposure to
integration platforms
or message-driven architectures.
Summary
This role is essential for expanding our internal capabilities in database development and API integration, enabling scalable, secure, and high-quality solutions across the organization. The Database & API Developer will contribute directly to key projects, integrations, and system enhancements that support business continuity and innovation.
Location: Chisinau, Moldova
We are looking for a motivated
Business Analyst
to join our team and grow professionally in the Telecom and IT environment.
This role offers an opportunity to work with business and technical teams, understand business processes, and contribute to the development and improvement of digital products and services.
What will you do:
Work with business stakeholders and IT teams to understand, clarify, and document business needs and requirements.
Prepare and maintain user stories, acceptance criteria, process diagrams, and other business analysis documentation.
Analyze existing business processes and help identify opportunities for improvement and automation.
Support communication between business and technical teams to ensure a shared understanding of requirements.
Participate in Agile activities, including backlog refinement, sprint planning, and reviews.
Support functional testing and User Acceptance Testing (UAT) to validate delivered solutions.
Track open questions, decisions, and changes throughout the project lifecycle.
Required Skills and Qualifications:
Requirements Gathering:
Ability to ask relevant questions, understand business needs, and document clear requirements.
Analytical & Critical Thinking:
Ability to analyze information, identify problems, and propose practical improvements.
Communication Skills:
Good verbal and written communication skills, with the ability to collaborate across teams.
Business Process Understanding:
Basic knowledge of process analysis and visualization (flowcharts, BPMN).
Technical Literacy:
Basic understanding of IT systems, databases, and the software development lifecycle.
Tools Proficiency:
Familiarity with MS Office (Excel, Word, PowerPoint), Jira, Confluence, or similar tools.
Agile Knowledge:
Basic understanding of Agile/Scrum methodologies.
Learning Mindset:
Curiosity, attention to detail, willingness to learn, and interest in Telecom and IT technologies.
Nice to Have:
Understanding of APIs, system integrations, or data flows.
Exposure to Telecom, CRM, billing, or digital products.
Relevant education, training, or certification in Business Analysis.
Location: Chisinau, Moldova
We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation.
The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys.
The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework.
Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment.
Basic Requirements
• Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services.
• Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance.
• Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation.
• Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data.
• Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation.
• Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork.
• Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation.
Key Responsibilities
Mobile QA Testing Responsibilities
• Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle.
• Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications.
• Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing.
• Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths.
• Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios.
• Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions.
• Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks.
• Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs.
• Prepare and manage test data and test environments, including mocks or stubs where appropriate.
• Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information.
• Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases.
• Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders.
Quality, Security & Release Responsibilities
• Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done.
• Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls.
• Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality.
• Support release validation for development, test, staging, and production environments, including app-store candidate builds when required.
• Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities.
• Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations.
Required Skills & Qualifications
• 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications.
• Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing.
• Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing.
• Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework.
• Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin.
• Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms.
• Experience with Git-based version control and familiarity with CI/CD workflows.
• Experience using Jira or a comparable work-management and defect-tracking system.
• Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail.
• Good communication skills and the ability to collaborate across technical and non-technical teams.
Preferred Qualifications
• Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator.
• Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI.
• Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services.
• Exposure to performance, accessibility, security, or resilience testing for mobile applications.
• Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions.
• Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations.
• Familiarity with ISTQB practices or relevant testing certifications is considered an advantage.
Additional Information
• Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement.
• Location: Office-based or hybrid, depending on project and team needs.
• Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations.
Summary
This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.
Location: Canada, Mississauga, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Influencer and Content Creator Strategist (Contract)
Toronto, Canada, hybrid (preferred)
*Please note, this is a temporary position, expected to last 12 months. This role has a hybrid
schedule, with a minimum of one day per week on-site and additional in-office days as needed, needing the candidate to be within driving distance of the SIE office in Toronto. Will consider East Coast based remote candidates. We aim to provide flexibility while ensuring the support and collaboration essential to our team’s success. Applications from fully remote candidates will still be considered.
The Influencer and Content Creator Strategist will lead influencer initiatives in Canada—owning both high-impact paid creator partnerships and the ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing influencer strategies that support brand and campaign objectives. Your mission is to create cultural impact and measurable excitement around game and product launches by partnering with creators who authentically move the gaming community—then turning those partnerships into best-in-class content moments across platforms like YouTube, TikTok, Twitch, Instagram, Facebook, and X (Twitter). The individual will oversee strategic planning, day-to-day program management, global content alignment, local content development, and performance reporting and analysis.
The ideal candidate brings strong experience in influencer marketing and relationship management across both paid and earned programs. They possess excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. This person should also be comfortable stepping into an established program and ensuring continuity, operational efficiency, and sustained momentum throughout the duration of the contract.
The successful candidate will be a natural relationship builder with a proven track record of managing influencer and player relationships while supporting integrated marketing campaigns.
Responsibilities include:
I
nfluencers and Content Creation management
● Own the Canada creator/influencer strategy across the launch calendar, ensuring creator activity ladders to clear campaign objectives (awareness, excitement, cultural conversation, community engagement) and fits the realities of gaming communities
● Lead paid influencer partnerships end-to-end with agency support: creator sourcing and evaluation, outreach, negotiation, contracting, briefing, deliverable management, approvals, and post-campaign reporting.
● Develop creator campaign briefs that translate campaign strategy into creator-native storytelling (what to say, what to show, what to avoid), and ensure creators clearly understand product positioning and key beats.
● Partner with Social, PR/Comms, Local Campaign Managers and Global PlayStation teams to integrate creators into broader campaigns and community moments.
● Coordinate creator “capture plans” and access moments (e.g., content days, livestream plans, behind-the-scenes access, event activations) and provide on-site/on-set support when required to ensure optimal content capture and creator experience.
● Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.
● Run and grow the PlayStation creator and talent partnership program in Canada: recruiting and onboarding creators, tiering/relationship management, ongoing communications, community touchpoints, and program operating rhythms
● Identify, build, and maintain relationships with key influencers, content creators, and power users, evaluating the impact of these partnerships on an on-going basis.
● Develop and implement content creator tactics for key software and brand campaigns, collaborating closely with the Global Marketing Talent Partnerships team.
● Create and define an always-on engagement strategy.
● Ensure top-tier influencers are informed about upcoming feature and product launches, major content updates, and key announcements.
● Define and report performance measurement for creator work (reach, views/watch time, engagement quality, sentiment, share of conversation, community growth signals), and translate results into actionable recommendations for future launches.
● Establish metrics to grow and engage the content creator community; regularly analyze sentiment and performance data and adjust strategies accordingly.
● Own creator/influencer governance and operational hygiene: creator database management, documentation of learnings, and consistent sharing of best practices across teams.
● Manage budgets for creator partnership fees, in-kinds exchanges and productions in Canada, including forecasting, tracking, and post-mortems that connect spend to outcomes.
● Foster positive and supportive conversations with content creators around content opportunities, contests, and initiatives relevant to the player community.
● Distribute player surveys and collect feedback from core players on a regular basis.
● Build and maintain strong relationships with key community leaders to better understand community needs and insights.
● Protect PlayStation brand and community trust by setting clear creator standards: brand safety, inclusion, community conduct expectations, and Local Canadian disclosure compliance.
Administration:
● Manage budgets and timelines for influencer and content creator initiatives, working with agencies to identify and vet the right influencers and ensure content is delivered on schedule for local and global review as needed.
● Define and manage campaign budgets, thoroughly reviewing proposed spend prior to approval and ensuring all activities remain within agreed financial parameters.
● Oversee monthly budget forecasting and financial administration related to influencer and content creation programs.
● Monitor social sentiment and consumer reactions to announcements, capturing key insights, and sharing findings with partners across SIE territories and global teams.
● Deliver comprehensive post-launch evaluations summarizing performance, insights, results against key metrics, and actionable learnings.
Qualifications:
● Bachelor’s degree or equivalent
● 5+ years of experience in influencer marketing, partnerships, or creator programs, ideally working with consumer-facing brands or products.
● Proven creator/influencer experience with end-to-end ownership of paid partnerships (strategy → talent selection → negotiation/contracts → execution → reporting)
● Demonstrated ability to lead agency partners and talent-driven content productions (creative development, production planning, approvals, timelines, budgets)
● Exceptional briefing and storytelling ability: can translate a launch strategy into authentic creator-native content moments.
● Deep fluency in gaming culture and creator ecosystems, including how gamers discover, discuss, and adopt new games/products across social platforms.
● Strong creator judgment: ability to spot culturally relevant talent early, assess authenticity/fit, and anticipate community reaction
● Strong communication skills, including written, verbal, and interpersonal communication.
● Passion for gaming and community building.
● Deep understanding of the digital, social, and media landscape, with the ability to identify and interpret emerging digital trends.
● Proven ability to work independently, demonstrate creativity, strong attention to detail, and the ability to manage multiple projects simultaneously.
● Familiarity with major content creator platforms, including YouTube, Facebook, TikTok, Instagram, and Twitch.
● Experience developing and managing creator-led initiatives such as giveaways, contests, and community engagement programs.
● Understanding of mobile gaming, free-to-play models, or live-service operations is a strong plus.
● Strong project management skills with the ability to prioritize tasks and manage multiple initiatives effectively.
● Data-literate: comfortable defining success metrics, reading creator performance signals, and using insights to optimize strategy
● High integrity and compliance mindset, including understanding of disclosure requirements and brand safety expectations in Canada and globally
● English required; French Canadian language proficiency is a plus.
● Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Google Workspace, Slack, and AI tools (e.g., ChatGPT, Copilot).
This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team. This is a contract position expected to last 12 months.
As part of our recruitment process, we may use technology, including artificial intelligence, to support the review of applications and identify candidates whose experience aligns with the requirements of the role. All decisions are made by our hiring team, and these tools are used to support, not replace,
human judgment.
We value diverse experiences and do not require prior Canadian work experience for this role.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$83,000
—
$124,600 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - Europe Time Zones; Portugal; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We're looking for a Team Lead (Python) who’ll join SplitMetrics engineering team.
What you will do:
- Take full ownership of planning and delivering technical roadmap items.
- Lead the backend, full stack and QA engineers in the team, organize day-to-day work and ensure predictable delivery. Improve estimations accuracy and reduce delays.
- Plan work for the next quarter and contribute to high-level multi-quarter planning together with Director of Data & AI and Product Manager.
- Maintain and regularly review current technical risks registry. Manage risks early.
- Optimize data gathering processes, data pipelines, performance, and system reliability.
- Drive modernization of legacy services, architecture improvements and technical debt reduction.
- Collaborate with product managers, solution architects and other teams on priorities and alignment.
- Ensure proper documentation, visibility and knowledge sharing inside the team.
About you:
- 6+ years of Python experience including high-performance data systems, e.g. StarRocks.
- 2+ years in a role with technical leadership responsibilities (team leader, tech lead, etc.)
- Experience with planning, estimation and delivering complex projects, e.g. database migration.
- Deep familiarity with data lakehouse architectures.
- Experience with data gathering / data scraping.
- Strong understanding of performance optimization and scalability principles.
- Confident in owning decisions with business impact.
- Able to work under high delivery pressure and manage trade-offs.
- B1+ English level.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities.
We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years.
What you’ll be doing
You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality.
Day-to-day in this role you’ll:
Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost.
Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs.
Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads.
Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently.
Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery.
Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help.
Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general.
Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil.
Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams.
Our humble expectations
Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus.
Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation.
Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on.
A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact.
Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost.
Clear communication, and the ability to bring people together around a practical technical direction.
What we offer
Scope and influence.
Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence.
Real problems at global scale.
Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company.
Autonomy and ownership.
Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US.
Growth.
Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence.
Great people.
Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a
Data Excellence Manager to join our Data & Analytics organization, leading cross-functional data initiatives and processes. This role will help drive data alignment and visibility, creating a shared language and consistent processes in how data projects & resources are defined, managed, allocated & delivered across the organization.
The role combines data excellence with strong project and process management. You will work with business stakeholders, Analysts, Data Engineers, and Data Scientists to translate business needs into clear requirements, establish effective working processes, and ensure that trusted data products and initiatives are delivered successfully.
You’re welcome to work in our offices in Tel Aviv, Israel.
Your responsibilities will include:
Lead cross-functional data initiatives from requirements through production and business adoption, defining deliverables, milestones, owners & success criteria.
Establish processes for intake, prioritization, resource allocation, and delivery of data products and analytical support.
Define standards for data quality, ownership, documentation, access, and change management; drive resolution of data-quality issues.
Drive accountability for delivery commitments through regular sprint and project reviews. Analyze planned versus actual delivery, resource allocation, and stakeholder feedback to improve planning, time estimates, and the balance between planned and ad hoc work.
Own the business glossary, aligning terms, KPIs, calculations, sources, and owners. Partner with Data Platform teams, analysts, and business stakeholders to understand how data is ingested, structured, and transformed, and ensure consistent business definitions from raw tables to dashboards and business use
Proactively communicate progress, successes, delays & risks to stakeholders.
We expect you to have:
Experience in data excellence, governance, quality, analytics, BI, data product management, or a related field.
Proven track record of managing cross-functional projects from requirements through implementation and adoption.
Technical fluency to work with data functions on ingestion, table structures, and supporting processes, connecting these to front-end analytics and business use.
Strong understanding of data quality, KPI definitions, ownership & documentation.
Strong project and process management skills, including prioritization, estimation, dependency management, and delivery reviews across concurrent initiatives.
Ability to translate business needs into actionable data requirements, clearly communicate progress, outcomes, and trade-offs.
A pragmatic, business-oriented mindset, with strong ownership, accountability, and a commitment to continuous improvement.
Working knowledge of spoken and written English
It will be an added bonus if you have:
Experience with Tableau, Salesforce, DBT, data catalogs, or cloud data platforms.
Experience with executive / functional reporting, self-service analytics, AI-powered data products
Familiarity with data classification, privacy, security, and access controls.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Belgrade
Job Overview
We are looking for a
Console Compliance Engineer
to own the certification process for our game and its updates on PlayStation and Xbox. You will work closely with development, QA, and production teams to interpret platform requirements, identify compliance risks, and coordinate submissions to ensure a smooth and predictable certification process.
Reports to
Producer
What will you do?
Own the end-to-end certification process, from assessing compliance requirements to submission and final certification
Analyze platform requirements and translate them into actionable guidance for development teams
Identify compliance risks early and help developers find appropriate solutions
Coordinate certification readiness with development, QA, and production teams
Prepare and submit game updates for certification, managing issues raised by platform holders through resolution
Track compliance issues, maintain relevant documentation, and ensure clear ownership and follow-up
Monitor platform policy changes and coordinate requests for waivers, exceptions, and feature design approvals when needed
What are we looking for?
Experience with PlayStation or Xbox compliance and certification
Familiarity with console development, first-party submission processes, and platform policies
Experience in the analysis of Sony and Microsoft certification rules
Strong analytical skills and attention to detail, with the ability to interpret technical requirements
Good organizational and communication skills, with the ability to coordinate across teams and drive issues to resolution
A proactive attitude, a sense of ownership, and motivation to learn
Professional working proficiency in English, both written and spoken
Work mode
Hybrid (3 days of work from the office)
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Israel - Office - Tel Aviv
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Opportunity:
Tenable Research is seeking a Senior Security Researcher - Cloud Security to join our highly technical product research team working at the core of our cloud security platform.
This is a rare opportunity to join an elite research team and do work that directly shapes our product. In this role, you will define how vulnerabilities in cloud assets are understood, enriched, and remediated. As AI floods production with vulnerabilities, you design the model and system that keeps teams ahead of it.
You will define the foundation for how cloud vulnerabilities are treated across the platform, from reachability and exploitability to effective resolution. Your work will directly shape product direction and set the standard for what handling vulns at scale actually means.
We are looking for an exceptional researcher who can bridge cloud security, application security, and vulnerability management. You are curious, comfortable with ambiguity, and driven to deeply understand how vulnerabilities manifest and how they are fixed across cloud environments and code.
Your Role:
Own Vulnerability Management Across Tenable's Cloud Security Platform: Define cloud vulnerability management by grounding findings in how exposure is actually created and what resolving it means for organizations. Collaborate with engineering and product teams to introduce the signals and data that validate exploitability and drive remediation. Establish the standard for what separates an actionable finding from a theoretical one.
Research Exploitability and Risk Context: Research how the security context around a finding affects its real-world risk and what resolving it looks like. Define how these factors shape prioritization and remediation across the platform.
Lead Remediation Research: Define how vulnerabilities across cloud and code map to the fixes that resolve them, and drive AI innovation in how remediation is understood and delivered at scale. Work with engineering and product to build the capabilities that close the loop from detection to resolution.
Publish and Present: Share research through technical blogs, reports, and leading industry conferences.
What You'll Need:
5+ years of hands-on experience in security research
Familiarity with real-world vulnerability management: triage, prioritization, remediation, and the gap between CVSS and actual impact
Strong technical background in cloud platforms (AWS, Azure, GCP), including how vulnerabilities manifest across workloads, services, and code
Familiarity with application security tooling
Highly curious, self-driven, and comfortable working in ambiguous, fast-evolving problem spaces
Strong communication skills, both written and verbal, with the ability to clearly articulate complex technical findings
And Ideally:
Experience with exploit research, full-chain attack analysis, or CVE-to-fix resolution across complex dependency chains
Experience leveraging AI and agentic workflows for security research and analysis
Background in application security, secure code review, or supply chain security
Hands-on experience with SBOM tooling, container scanning, or software composition analysis pipelines
Track record of published research, conference talks, or technical blog posts
Experience working with product teams and delivering value to customers through the product
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
-создавать и поддерживать дашборды с метриками по фичам системы управления инцидентами. -взаимодействовать с инженерами для добавления недостающих данных.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Culture Interview
6. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
The Bugcrowd RL and Reasoning Team focuses on pushing the boundaries of autonomous cybersecurity by building authentic, verifiable reinforcement learning environments for world-leading foundational AI companies. As a Reinforcement Learning Engineer specializing in Reinforcement Learning from Verifiable Rewards (RLVR), you will design and scale automated verification pipelines that transform real-world software vulnerabilities into deterministic reward functions. In this role, you will bridge the gap between low-level security analysis and modern LLM reasoning models, engineering environments where AI agents learn to discover, exploit, and remediate software vulnerabilities with mathematical certainty. Instead of relying on subjective human feedback, your work directly powers the rigorous, verifiable reward signals that teach next-generation frontier AI models how to master complex cybersecurity domain logic. You will work at the intersection of fuzzing, dynamic program analysis, system exploitation, and scalable ML infrastructure to shape the safety and offensive/defensive capabilities of future artificial intelligence.
Essential Duties and Responsibilities
Design, build, and deploy high-throughput RLVR (Reinforcement Learning from Verifiable Rewards) environments that evaluate LLM action sequences against deterministic execution outcomes.
Develop automated test harnesses, sandboxes, and verification engines that convert complex vulnerability research (e.g., memory corruption, web security, logic bugs) into binary pass/fail reward signals.
Integrate Bugcrowd’s Mayhem automated analysis platform and real-world vulnerability feeds into continuous, scalable RL environment generation pipelines.
Architect safe, isolated, and highly reproducible execution environments (using Docker, BuildKit, or Nix) capable of running thousands of simultaneous agent-driven exploitation and patching trajectories.
Collaborate directly with researchers at frontier AI labs including Anthropic, OpenAI, and Cohere to define standard benchmark formats, observation spaces, and verifiable evaluation metrics for cybersecurity tasks.
Implement precise telemetry, ground-truth verification algorithms, and trajectory logging to analyze agent reasoning paths and prevent reward hacking or false positives.
Build low-level instrumentation and debugging tools to monitor memory states, process executions, and network behaviors during agent interaction cycles.
Optimize infrastructure performance and environment reset latency to support massive-scale parallel sampling and distributed RL training workflows.
Benchmark and evaluate frontier AI model performance across diverse offensive and defensive security challenges, such as automated fuzzing, exploit payload generation, and patch validation.
Education, Experience, Knowledge, Skills, and Abilities
Understanding of RL training workflows used by modern LLM systems, specifically execution-based feedback or Reinforcement Learning from Verifiable Rewards (RLVR).
Proficiency developing applications in Python and low-level systems programming in C, with Rust experience being a strong plus.
Solid understanding of software vulnerabilities, binary exploitation, fuzzing methodologies, or program analysis.
Experience with DevOps pipelines (e.g., GitHub Actions), reproducible builds (Docker, BuildKit, Nix), and comfort working with Linux systems and low-level debugging.
Experience working with or building benchmark environments (e.g., CTFs, SWE-bench, security challenges, or execution sandboxes).
Preferred Experience
Experience designing custom reward functions, ground-truth verifiers, or automated grading engines for AI safety and reasoning models.
Background in low-level program analysis tools, sanitizers (e.g., ASan/MSan), compiler instrumentation, or automated exploit generation tools.
Proven track record of participating in or developing competitive cybersecurity benchmarks, CTFs, or open-source AI evaluation frameworks.
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current base range for the position of $176,400 - $242,550.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As an Implementation Manager, reporting directly to a member of the Implementation Senior Leadership Team, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing brands at their most transformative points to leverage Olo's products and services. Your work will directly impact the evolution of Olo’s product offerings by leveraging your product and industry knowledge to understand and address the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You will have a direct impact on change management initiatives throughout the organization, and work alongside cross-functional peers to identify and contribute to process improvements, finding efficiencies to provide a seamless customer experience.
How You’ll Make An Impact
Responsible for a portfolio of projects involving product and platform integration work with various intricacies and evolving objectives and ensures successful outcomes.
Displays expert levels of understanding of Olo’s breadth of product offerings and how they interact with customers’ tech stacks.
Working with the customer, provides advanced technical troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Plays an active role in partnerships to support ongoing product and integration developments.
Leads efforts to identify and advocate for potential new product enhancements that can benefit customers or internal operations.
As needed, work with external product partners to resolve bugs that occur in an active customer implementation.
Conducts customer training on proper product integration best practices and troubleshooting.
Acts as a partner to the product team to amplify product changes and updates, ensures the team is educated on them, and fully understands the impact to the business and customer experience.
Actively participates in initiatives to improve Implementation velocity in collaboration with Olo leadership and the Implementation Team.
Identifies and understands our customers’ unique environment where Olo's products are implemented and provides guidance on best practices.
At times, may collaborate with Sales to participate in technical product discovery work in support of new opportunity business objectives.
Acts as a point of escalation across teams and responsible for navigating the issue through to resolution.
May partner with people managers to review metrics and identify opportunities to improve efficiencies.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
5+ years experience managing customer relationships, relevant project or account management work, or integration implementation work
Experience creating an excellent customer experience and demonstrated ability advocating for customers
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
Ability to travel occasionally, as needed.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Colombia
Argentina
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Canada, Mississauga, ON; This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team
УдалённоleadLocation: Remote - Europe Time Zones; Portugal; Ukraine; Spain