Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
What this role is about
You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab.
You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company.
What you'll do
Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems.
Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles.
Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you.
Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent.
Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan.
Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable.
Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next.
Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results.
Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same.
What you'll bring
5+ years in technical support, with at least 2 years managing customer-facing technical teams.
Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus.
A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership.
The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers.
A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health.
A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer.
Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident.
Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged.
A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful.
A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations.
Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback.
About the team
The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Warsaw, Poland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Dubai, United Arab Emirates
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Bangalore, India
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lisbon, Portugal
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Prague, Czechia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Buenos Aires, Argentina
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United Kindom, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Keet is a fully peer-to-peer messaging and video calling app built on Holepunch's P2P stack. There are no servers, no middlemen, and no data harvesting. People talk directly to each other, with end-to-end encryption by design.
We are looking for a
Senior Technical Product Manager
to own the vision for Keet and lead it to a billion users, competing head-on with WhatsApp and Telegram. This is not a maintenance role. You will define where Keet goes, convince the board and the team that it is the right direction, and then drive the execution that gets it there.
You are a rare combination of three things. You are a product visionary who has shipped consumer chat or calling apps at scale. You are a technologist who can go deep on P2P architecture and the Pear / Holepunch stack (docs.pears.com). And you are a hands-on builder who uses AI tools to prototype and prove concepts in days, not months. You set the bar high, move at incredible speed, and lead from the front.
You will also be the person who catches what others miss. The PM who thrives here reads every ticket, tracks every dependency, asks the uncomfortable question before it becomes a launch incident, and keeps five workstreams moving simultaneously without losing the thread on any of them.
If you prefer a PM role where you set strategy and delegate execution, this is not the right fit. If you want to build something that ships to real users, moves markets, and carries your fingerprints from concept to production, we want to hear from you.
Responsibilities
Vision & Strategy
Own and articulate the long-term product vision for Keet as the world's leading private, peer-to-peer communication app, with a clear path to 1 billion users.
Analyze WhatsApp, Telegram, Signal, LINE, WeChat and emerging competitors to identify where P2P gives Keet an unfair advantage, and build the roadmap around it.
Present product vision, strategy, metrics and progress to the board and executive leadership with clarity and conviction.
Define a growth strategy across acquisition, activation, retention and virality, with measurable targets at every stage.
Technical Product Leadership
Develop a deep working understanding of the Holepunch P2P stack (Pear runtime, Bare, Hypercore, Hyperswarm, HyperDHT, Autobase, Hyperbee) and translate its capabilities and constraints into product decisions.
Partner with core engineering on hard P2P problems at scale, including NAT traversal, offline sync, multi-device support, large groups, push notifications, and battery and data efficiency on mobile.
Own the real-time calling experience (1:1 and group voice and video, plus screen sharing) to a quality bar that matches or beats Google Meet and Zoom.
Define clear feature tiers with explicit labels for stable versus experimental functionality.
Rapid Prototyping with AI
Use AI coding and design tools to build working prototypes and demos that prove concepts before committing engineering resources.
Turn ideas into something the team, users and the board can see and touch within days.
Execution & Team Leadership
Lead the product team and run the sprint cadence end to end, covering planning, prioritization, standups, reviews and retrospectives.
Own deliverables from conception through release, testing and post-launch iteration, ensuring core functionality works reliably every time.
Maintain issue trackers and roadmaps that accurately reflect priorities and sprint commitments.
Coordinate across engineering, QA, design, marketing and business stakeholders, and manage cross-team dependencies across the Holepunch and Tether ecosystem.
Provide transparent updates on status, risks and timeline changes, and hold direct conversations about accountability when needed.
Mobile & Distribution
Own the mobile release process across iOS and Android. This includes App Store and Google Play submissions, review guidelines, compliance, store listings, ratings and release management.
Oversee desktop distribution and installers across macOS, Windows and Linux.
Build crash reporting, debugging and analytics systems, privacy-preserving by design, that turn user reports into actionable engineering data.
Mandatory:
8+ years of product management experience, including significant time in a senior or lead role owning a consumer product end to end.
Strong product sense, with a proven track record of setting product vision and driving it to measurable outcomes at scale (tens of millions of users or more).
Experience leading engineers who ship products, including running sprint cadences with predictable delivery across cross-functional teams.
Deep JavaScript and React skills. You can read and write production code, review pull requests, and build working prototypes yourself.
Intuition for distributed and local-first systems. You don't need P2P expertise, because our core abstracts it away, but you should be able to reason about sync, offline behavior and consistency trade-offs.
Hands-on experience shipping and scaling mobile apps on iOS and Android, with deep familiarity with App Store and Google Play logistics, review processes and release management.
Experience with real-time voice and video calling products (such as Google Meet, Zoom, FaceTime or WhatsApp calls) and the quality, latency and reliability trade-offs involved.
Demonstrated ability to use AI tools to rapidly prototype and demonstrate product concepts.
Exceptional communication skills, with experience presenting vision and strategy to boards, executives and investors.
A strong understanding of urgency versus importance, and the judgment to make fast, high-quality decisions with incomplete information.
You thrive in a high-intensity, fast-moving environment, set an exceptionally high bar, and are willing to go above and beyond, including extended hours, when the mission demands it.
Excellent written and spoken English.
Nice to have:
Product leadership experience at a major messaging app such as WhatsApp, Telegram, LINE, WeChat, Signal, Viber or KakaoTalk.
Experience with peer-to-peer technologies, distributed systems or decentralized protocols. Prior exposure to Holepunch, Pear or Hypercore is a strong plus.
Experience growing a product in emerging markets or across multiple regions and languages.
A background in privacy, encryption or security-focused products.
Familiarity with Electron, React Native or similar cross-platform frameworks, as well as installer systems, boot performance and Linux packaging (Snap, AppImage, Flatpak).
A solid understanding of testing approaches (unit, integration, end-to-end), test automation and performance testing.
An engineering background or computer science degree.
Experience with Git, issue trackers and modern collaboration tools.
Why this role:
The next billion-user communication app will not run on someone else's servers. If you want to be the person who defines it, presents it to the board, prototypes it yourself, and then leads the team that ships it, we want to hear from you.
In your application, include a link to a product you have shipped or a prototype you have built, along with a few sentences on how you would take Keet to 1 billion users.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is AI for people who expect more. On the data team, that means building the systems that make our data reliable, understandable, and usable by both humans and AI.
We're looking for an analytics engineer or data engineer who wants to build the foundation for an AI-native data organization. You'll design core data models, pipelines, semantic layers, data quality systems, governance practices, and warehouse workflows that power the entire company: helping teams make strategic decisions, operate the business, and move faster with trusted data. You'll also make sure those systems are secure, privacy-aware, and legible to AI agents, data scientists, and the rest of the company.
This role is for someone who can operate at the boundary of analytics engineering, data engineering, data governance, and internal product. You care about dimensional modeling, dbt standards, cost-aware warehouse design, access controls, privacy, and the details that make data trustworthy. You also believe AI should make the data stack faster, easier to maintain, and more accessible across the company without weakening security or governance.
WHAT YOU'LL DO
- Build the core data foundation - design and maintain high-quality data models, marts, and pipelines that make analysis fast, reliable, and reusable.
- Manage the data warehouse - help own warehouse architecture, environments, permissions, performance, cost, data lifecycle, and operational hygiene so the platform scales cleanly.
- Make the warehouse AI-readable - own the documentation, semantic context, metadata, lineage, and retrieval patterns that AI systems depend on to understand and query Perplexity's data correctly.
- Own data modeling standards - define and champion dbt patterns, dimensional modeling practices, naming conventions, tests, and review processes.
- Lead data governance practices - define standards for access, ownership, lineage, documentation, retention, quality, and sensitive data handling across the analytical warehouse.
- Build with security and privacy in mind - partner with engineering, security, legal, and finance where needed to ensure data access, sharing, and AI-enabled workflows are appropriate and controlled.
- Automate data quality and maintenance - build AI-assisted workflows that detect issues, explain root causes, suggest fixes, generate tests, and reduce manual firefighting.
- Improve data team productivity - automate repetitive workflows, improve tooling, streamline development, and make it easier for data scientists and stakeholders to answer questions.
- Partner across the company - work closely with data scientists, engineering, product, finance, and GTM teams to translate analytical needs into durable data systems.
- Shape tooling decisions - evaluate build-versus-buy tradeoffs, manage vendor relationships when needed, and choose tools that scale with the team.
WHAT WE'RE LOOKING FOR
- 6+ years of experience as an analytics engineer, data engineer, data scientist, or closely related role.
- Deep SQL expertise - you can reason about correctness, performance, joins, grain, and edge cases in complex warehouse queries.
- Strong data modeling experience - you've worked hands-on with dbt (or a similar transformation framework) in production, and you understand dimensional modeling, data contracts, testing, and how analytical schemas should evolve.
- Pipeline ownership - you've built, maintained, debugged, and improved production data pipelines.
- Warehouse management experience - you've worked with warehouse administration, access patterns, permissions, performance tuning, cost management, or operational ownership.
- Governance mindset - you think clearly about data ownership, access controls, privacy, retention, lineage, auditability, and the risks of making data too easy to access.
- AI-native working style - you already use AI to speed up development, documentation, QA, exploration, and repetitive workflow automation.
- Stakeholder fluency - you know how to turn messy analytical requirements into trusted models, metrics, and reusable data assets.
- Autonomy and execution - you can take projects from ambiguous problem to production-quality system with minimal oversight.
- Operational judgment - you care about reliability, governance, security, cost, and long-term maintainability.
BONUS
- Snowflake administration, optimization, cost management, or warehouse performance tuning.
- Experience with RBAC, PII handling, data classification, retention policies, audit workflows, or privacy/security reviews.
- Experience with Databricks or other modern data infrastructure.
- Experience building semantic layers, metrics layers, metadata systems, or data catalogs.
- Python experience for data tooling, automation, orchestration, or quality checks.
- Previous experience as an early analytics engineer or data engineer at a high-growth startup.
WHY THIS ROLE
- Own the foundation - your work will determine how fast and confidently the company can use data.
- Build for humans and AI - the next generation of data infrastructure needs to be understandable by agents as well as analysts.
- High leverage - better models, pipelines, and tools multiply every data scientist and every stakeholder who depends on data.
- Small team, broad scope - you'll have room to define standards, choose tools, and ship systems that become company-wide defaults.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is AI for people who expect more. On the data team, that means building the systems that make our data reliable, understandable, and usable by both humans and AI.
We're looking for an analytics engineer or data engineer who wants to build the foundation for an AI-native data organization. You'll design core data models, pipelines, semantic layers, data quality systems, governance practices, and warehouse workflows that power the entire company: helping teams make strategic decisions, operate the business, and move faster with trusted data. You'll also make sure those systems are secure, privacy-aware, and legible to AI agents, data scientists, and the rest of the company.
This role is for someone who can operate at the boundary of analytics engineering, data engineering, data governance, and internal product. You care about dimensional modeling, dbt standards, cost-aware warehouse design, access controls, privacy, and the details that make data trustworthy. You also believe AI should make the data stack faster, easier to maintain, and more accessible across the company without weakening security or governance.
WHAT YOU'LL DO
- Build the core data foundation - design and maintain high-quality data models, marts, and pipelines that make analysis fast, reliable, and reusable.
- Manage the data warehouse - help own warehouse architecture, environments, permissions, performance, cost, data lifecycle, and operational hygiene so the platform scales cleanly.
- Make the warehouse AI-readable - own the documentation, semantic context, metadata, lineage, and retrieval patterns that AI systems depend on to understand and query Perplexity's data correctly.
- Own data modeling standards - define and champion dbt patterns, dimensional modeling practices, naming conventions, tests, and review processes.
- Lead data governance practices - define standards for access, ownership, lineage, documentation, retention, quality, and sensitive data handling across the analytical warehouse.
- Build with security and privacy in mind - partner with engineering, security, legal, and finance where needed to ensure data access, sharing, and AI-enabled workflows are appropriate and controlled.
- Automate data quality and maintenance - build AI-assisted workflows that detect issues, explain root causes, suggest fixes, generate tests, and reduce manual firefighting.
- Improve data team productivity - automate repetitive workflows, improve tooling, streamline development, and make it easier for data scientists and stakeholders to answer questions.
- Partner across the company - work closely with data scientists, engineering, product, finance, and GTM teams to translate analytical needs into durable data systems.
- Shape tooling decisions - evaluate build-versus-buy tradeoffs, manage vendor relationships when needed, and choose tools that scale with the team.
WHAT WE'RE LOOKING FOR
- 6+ years of experience as an analytics engineer, data engineer, data scientist, or closely related role.
- Deep SQL expertise - you can reason about correctness, performance, joins, grain, and edge cases in complex warehouse queries.
- Strong data modeling experience - you've worked hands-on with dbt (or a similar transformation framework) in production, and you understand dimensional modeling, data contracts, testing, and how analytical schemas should evolve.
- Pipeline ownership - you've built, maintained, debugged, and improved production data pipelines.
- Warehouse management experience - you've worked with warehouse administration, access patterns, permissions, performance tuning, cost management, or operational ownership.
- Governance mindset - you think clearly about data ownership, access controls, privacy, retention, lineage, auditability, and the risks of making data too easy to access.
- AI-native working style - you already use AI to speed up development, documentation, QA, exploration, and repetitive workflow automation.
- Stakeholder fluency - you know how to turn messy analytical requirements into trusted models, metrics, and reusable data assets.
- Autonomy and execution - you can take projects from ambiguous problem to production-quality system with minimal oversight.
- Operational judgment - you care about reliability, governance, security, cost, and long-term maintainability.
BONUS
- Snowflake administration, optimization, cost management, or warehouse performance tuning.
- Experience with RBAC, PII handling, data classification, retention policies, audit workflows, or privacy/security reviews.
- Experience with Databricks or other modern data infrastructure.
- Experience building semantic layers, metrics layers, metadata systems, or data catalogs.
- Python experience for data tooling, automation, orchestration, or quality checks.
- Previous experience as an early analytics engineer or data engineer at a high-growth startup.
WHY THIS ROLE
- Own the foundation - your work will determine how fast and confidently the company can use data.
- Build for humans and AI - the next generation of data infrastructure needs to be understandable by agents as well as analysts.
- High leverage - better models, pipelines, and tools multiply every data scientist and every stakeholder who depends on data.
- Small team, broad scope - you'll have room to define standards, choose tools, and ship systems that become company-wide defaults.
About LawnStarter:
LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, with over $150M in annual bookings. The company is expanding beyond lawn care to include pest control, pool cleaning, window cleaning, and more.
About Engineering at LawnStarter:
The engineering team builds the platform connecting hundreds of thousands of homeowners with over 70,000 active service professionals. They operate three brands (LawnStarter, Lawn Love, HomeGnome) on shared infrastructure, are profitable and growing. Engineering is fast-paced with constant shipping, end-to-end system ownership, and strong processes with existing engineering managers.
The Role:
- Lead cross-functional delivery teams of 4-5 engineers, reporting to the Head of Engineering.
- Ensure the team ships reliably, grows professionally, and avoids becoming a bottleneck as the company scales into new service verticals.
- This is a people-first role focusing on team growth and performance metrics.
- Manage distributed teams across time zones with emphasis on async leadership and written communication.
- Lead AI adoption within the team, introducing AI tools and workflows in code review, documentation, sprint planning, and debugging.
What You'll Own:
- People development: Create concrete growth plans for every individual contributor.
- Delivery: Ensure the team ships on cadence with predictable quality, managing risks and scope.
- Team health: Address conflicts directly, manage underperformers with clear processes, and protect top performers.
- Cross-functional partnership: Interface between your team and Product, Design, and other engineering teams to ensure decisions are made.
- Technical direction: Provide architectural input and catch risks without micromanaging.
- AI adoption: Actively introduce AI tools and workflows, setting the pace for the team.
Problems to Solve:
- Build people leadership depth as the team scales with new headcount and complexity.
- Manage distributed teams without losing culture or accountability using async communication and remote 1:1s.
- Turn delivery consistency into a competitive advantage to support product-market fit and momentum.
- Orchestrate cross-functional delivery from roadmap to release, balancing business value and technical soundness.
- Drive AI adoption into throughput without sacrificing craftsmanship.
What Success Looks Like (Year 1):
- Documented growth plans for every engineer within 60 days.
- Team ships committed scope on cadence within 90 days.
- No surprise departures; active retention risk management.
- Underperformance addressed directly and documented.
- Trusted team commitments by Head of Engineering.
- Increased AI enablement with new tools adopted and automation of manual tasks.
Requirements:
- Deep AI integration experience, actively using AI tools like Claude, Copilot, and prompt engineering to accelerate workflows.
- Proven people developer with examples of career growth plans, managing underperformers, and conducting hard conversations.
- Experience leading fully remote teams with async decision-making and building trust without physical proximity.
- Direct conflict resolution skills, addressing tensions quickly and effectively.
- Data-driven management using metrics like velocity, retention risk, and individual contributor growth.
- Technical credibility with enough coding and architectural involvement to earn engineers' respect.
- Delegator who builds autonomous teams, coaching engineers rather than micromanaging.
This Role Is NOT:
- A pure technical architect role.
- A process manager.
- A stepping stone position.
- A reactive firefighter.
- An AI skeptic in leadership.
Benefits:
- Salary: $120,000-$140,000 USD annually (contractor), depending on experience.
- Location: Fully remote.
- Flexibility: Structured work hours with reasonable life flexibility.
- Equal employment opportunity compliance.
To apply: https://weworkremotely.com/remote-jobs/lawnstarter-software-engineering-manager-7
Location: Manila
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The role
The Financial Times is a leading publisher read by 2 million people every day. The global Subscriber Engagement Team is a critical function within the Customer Experience & Lifecycle Marketing team helping to deliver personalised, high-value experiences for trialists and subscribers, whilst ensuring the integration of customer insights across the department to support our continued transformation towards true customer-centricity. In this role you will talk directly to subscribers on a 1:1 level to deliver a personalised, interactive, premium experience that helps them take full advantage of the benefits of their subscription with the FT. You will gain exposure working as part of a global media brand in a growing digital age striving to continuously enhance the FT customer experience.
Key responsibilities
Engage FT subscribers at all levels of seniority from a broad range of industries and sectors to inform subscribers of products and services via outbound engagement calls with a customer centric approach.
Help FT readers maximise the benefits of their trial and/or subscription, driving conversion rates and building engagement habits, by walking readers through the website and mobile app. Asking probing questions to effectively match their interests to content, tools, features and services available on
FT.com
.
Proactively develop knowledge of content, tools, features and live events, on all FT platforms. This includes regularly reading and listening to the FT, to understand core content and journalists.
Demonstrate resilience by having a positive attitude when making outbound calls, being self-motivated and effectively managing call leads on a weekly basis.
Be adaptable to new and changing outbound campaigns that evolve with the customer lifecycle strategy.
Be accountable for your individual performance against Key Performance Indicators including contact rates, call acceptance rates, engagement & retention impact.
Input customer feedback following all outbound calls to support the voice of the customer program.
Effectively promote and secure appointment bookings for in-depth consultations with FT Specialists.
Required skills and experience
Candidates must have some customer-facing experience e.g. basic sales, cold calls, is desirable
Ability to build customer rapport, verbally engaging and guiding customers through a digital product in a personalised manner
Lead with curiosity - confidently and skillfully asking questions and demonstrating active listening
Ability to self-manage time according to regular deadlines
Excellent verbal and written communication skills
A passion for customer experience
Enjoys reading FT content or similar content
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Utah | On-Site
Please Note: This is an in-office position which will require working at our
Draper, UT headquarters
. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!
Essential Job Duties
BambooHR is seeking a highly skilled, proactive Executive Assistant to serve as a trusted partner to our Chief Customer Experience Officer. This role extends well beyond traditional administrative support. We are looking for someone who understands how to create executive leverage—anticipating needs, connecting priorities across the customer organization, improving workflows, and ensuring the executive is prepared to communicate clearly and make informed decisions.
The ideal candidate is an exceptional operator with strong business judgment, presentation skills, financial acumen, and curiosity about AI and emerging technology. You will help transform customer data, organizational updates, and early ideas into executive-ready insights and materials while keeping a complex, fast-moving organization aligned.
You will:
Strategic Executive Partnership
Serve as a trusted partner to the Chief Customer Experience Officer, anticipating needs and proactively advancing priorities.
Develop a strong understanding of company strategy, the customer journey, customer segments, strategic accounts, retention drivers, and key customer metrics.
Help prioritize the executive’s time based on customer and business impact—not simply calendar availability.
Operate confidently in ambiguity, knowing when to act independently and when executive input is needed.
Executive Presentations and Communications
Partner on Board, Executive Team, QBR, annual planning, customer health, retention, churn, Voice of the Customer, and customer journey presentations.
Synthesize complex information into clear narratives that explain what is happening with customers, why it matters, and what action or decision is needed.
Review materials for storyline, clarity, audience, supporting data, business impact, potential questions, and overall readiness.
Create executive summaries, slide headlines, talking points, speaker notes, briefing documents, and anticipated Q&A.
Maintain strong quality and consistency across executive communications.
AI and Customer Intelligence
Use approved AI tools—including ChatGPT, Claude, Microsoft Copilot, and emerging technologies—to improve the quality and speed of executive work.
Synthesize customer feedback, survey comments, meeting notes, support trends, and other approved data sources to identify themes and emerging issues.
Create customer briefings covering relationship history, sentiment, open concerns, risks, opportunities, stakeholders, and desired outcomes.
Use AI to structure presentations, sharpen narratives, identify missing information, summarize data, and pressure-test recommendations.
Identify opportunities to automate repeatable work while following company privacy and data-security requirements.
Business and Financial Support
Build familiarity with Customer Experience budgets, forecasts, headcount, retention performance, customer health metrics, and revenue impact.
Support budget reviews and financial discussions by gathering information, organizing materials, and identifying gaps.
Help connect customer experience investments and initiatives to measurable business outcomes.
Partner effectively with Finance, Sales, Product, Marketing, and Customer Experience leaders to ensure the executive has timely and accurate information.
Executive Operations and Customer Readiness
Strategically manage a complex calendar, balancing immediate requests with customer and organizational priorities.
Coordinate executive travel, customer meetings, site visits, leadership sessions, planning meetings, offsites, and customer events.
Ensure the executive enters important meetings with the necessary context, customer history, metrics, materials, stakeholder information, talking points, and decisions required.
Capture decisions, commitments, owners, and deadlines—and help drive consistent follow-through.
Build trusted relationships across Customer Experience, Product, Sales, Marketing, Finance, Operations, and executive leadership.
Identify operational friction and improve how the executive and Customer Experience organization work.
What You Need to Get the Job Done
Significant experience supporting a C-suite executive or senior business leader in a fast-paced organization.
Exceptional judgment, discretion, organization, and attention to detail.
Strong business acumen and the ability to understand customer strategy, financial information, performance metrics, and organizational priorities.
Demonstrated experience developing or improving executive-level presentations and communications.
Confidence using AI tools to synthesize information, identify themes, improve workflows, and produce high-quality first drafts.
Advanced proficiency with Google Workspace or Microsoft Office, particularly presentation and spreadsheet tools.
Excellent written and verbal communication skills, with the ability to tailor information for Board, executive, employee, and customer audiences.
A proactive mindset and a track record of identifying gaps, solving problems, and moving work forward without requiring constant direction.
The ability to manage competing priorities with calm, flexibility, and professionalism.
Success in this role means the Chief Customer Experience Officer is better prepared, sees customer insights faster, communicates more clearly, and remains focused on the highest-impact customer and business priorities. This is an opportunity for an accomplished Executive Assistant to become an essential partner to the executive and a meaningful contributor to the effectiveness of the broader Customer Experience organization.
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
and
California Privacy Notice
for more details.
See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Location: Philippines
Workplace: Remote
Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.
The Customer Success Engineer (CSE) serves as the technical partner to customers post-sale, ensuring successful onboarding, adoption, and long-term value realization. This role bridges Customer Success, Professional Services, Product, and Engineering, with a strong focus on Salesforce-based integrations, data models, and workflow optimization. The ideal candidate combines technical expertise with customer-facing communication and is passionate about driving measurable business outcomes. This role is critical in ensuring customers not only adopt the product but fully operationalize it within their Salesforce ecosystem. The Customer Success Engineer is a trusted technical advisor who directly impacts customer retention, expansion, and long-term success.
KEY RESPONSIBILITIES
CUSTOMER ENABLEMENT & ADOPTION
- Partner with Customer Success Managers (CSMs) to support onboarding, implementations, and ongoing technical success
- Translate customer business requirements into scalable technical solutions within Salesforce and related systems
- Guide customers on best practices for configuration, automation, and system design to maximize product value
- Support customer health initiatives by identifying technical risks and proactively driving resolution
SALESFORCE & TECHNICAL OWNERSHIP
- Configure and optimize Salesforce objects, fields, flows, validations, and automations
- Design and support integrations between Salesforce and third-party systems (APIs, middleware, data sync)
- Troubleshoot complex technical issues related to data integrity, performance, and system behavior
- Maintain technical documentation including solution designs, configurations, and integration diagrams
CROSS-FUNCTIONAL COLLABORATION
- Act as a technical liaison between customers and internal Product, Engineering, and Support teams
- Provide feedback to Product on customer use cases, technical gaps, and enhancement opportunities
- Support pre-renewal and expansion efforts by validating technical feasibility and scalability
VALUE & OUTCOMES
- Help customers achieve defined success metrics and ROI through technical enablement
- Participate in Executive Business Reviews (EBRs) by contributing technical insights and roadmap alignment
- Identify opportunities for automation, optimization, and technical expansion
QUALIFICATIONS
- Prior SaaS, Consumer Goods, Food & Beverage, Packaging or Supply Chain industry experience required
- Minimum 2-3 years in a relevant Customer Engineering Support, Implementation or Success role
- Salesforce.com http://Salesforce.com knowledge required (Active Administrator credential required; Advanced Admin, Platform App Builder, or Developer preferred)
- Be an active learner
- Ability to manage multiple customers' task prioritization (i.e. holistic approach)
- The desire to dive head first into an early-stage technology environment
- Excellent communication, interpersonal, email and organizational skills
- Attention to detail
- Highly Accountable
- Time management with respect to managing multiple projects at once
- Fast learner, team player, can-do attitude, highly organized, execution-oriented, problem solver
- Positive and Inquisitive Attitude
- Ability to provide technical solutions for medium to high complexity projects
- Thrives on tackling challenges
We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.
Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Riga, Latvia
Workplace: onsite
About the Client
Our client is a payment service provider specializing in card acquiring and payment processing. They enable merchants to accept payments both online and in-store, offering comprehensive solutions including acquiring, payouts, money remittance, and risk management.
Role Overview
We are seeking an experienced Account Management Lead to drive the success of our client’s account management team. This role offers the opportunity to lead a team of four Account Managers, ensuring the delivery of exceptional service to merchants and fostering the growth of existing accounts.
Key Responsibilities
Lead, coach, and support the Account Management team, setting clear priorities and performance expectations.
Oversee merchant relationships, ensuring responsive service and effective issue resolution.
Coordinate with Operations, Risk, Compliance, and Technical teams to resolve merchant issues.
Improve account management processes and track team performance, merchant satisfaction, and retention.
Act as the escalation point for complex client matters.
Identify opportunities to grow existing merchant accounts.
Requirements
5+ years of experience in merchant account management within the payments industry, including at least 1 year in card acquiring.
Proven experience directly managing an Account Management team, including setting KPIs, allocating workloads, coaching, and conducting performance reviews.
Hands-on experience managing merchant relationships and resolving escalations related to payment processing, settlements, refunds, and chargebacks.
Strong understanding of the merchant payment lifecycle and the roles of acquirers, PSPs, and payment processors.
Availability to work from our Riga office.
Languages: English B2-C1 and fluent Russian.
Key Soft Skills
A calm, resilient leadership style, with the confidence to handle challenging conversations.
Strong communication and stakeholder management.
Problem-solving skills.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Office in the centre in Riga.
Задачи:
— Анализировать и повышать эффективность закупки рекламного трафика из in-app, social и web-источников: оценивать источники, каналы, кампании, аудитории и связки по ключевым закупочным метрикам, определяя зоны для масштабирования и оптимизации.
— Проводить когортный и сегментный анализ, ad hoc-анализ закупки трафика.
— Системно находить точки роста, формулировать, приоритизировать и тестировать growth-гипотезы на основе данных: от оптимизации закупки трафика, креативов и рекламных платформ до улучшения монетизации, удержания и окупаемости пользователей.
— Анализировать и улучшать эффективность алгоритмов автоматизации закупки трафика: оценивать качество решений, искать причины просадок, формулировать требования к доработкам и адаптировать логику под новые источники, рекламные платформы и бизнес-цели.
— Проводить предиктивную и инициативную аналитику, помогая заранее выявлять риски, просадки эффективности и новые возможности для роста.
— Строить и поддерживать аналитические и функциональные dashboards.
— Проверять точность ключевых отчетов, данных, трекинга и аналитических систем; работать с данными из рекламных платформ, BI, CRM, MMP, attribution tools и внутренних баз.
— Координировать аналитические задачи в рамках своего направления: взаимодействовать с analytics team, следить за качеством аналитики и помогать переводить результаты анализа в бизнес-рекомендации.
— Анализировать и улучшать продуктовые метрики собственных приложений, находя точки роста в удержании, монетизации, пользовательском поведении и общей эффективности продукта.
Требования:
— Опыт работы в data analytics от 7 лет.
— Опыт в mobile app analytics и рекламной медиации для приложений с рекламной монетизацией: понимание работы mediation-платформ, ad networks, waterfall / bidding-логики, eCPM, fill rate, ARPDAU, impressions, ad revenue и влияния рекламной монетизации на продуктовые метрики.
— 4+ года опыта с digital marketing, performance marketing, paid acquisition или growth marketing.
— Глубокая экспертиза в ключевых закупочных и продуктовых метриках и их практическом применении: LTV, ROAS, ROI, CPA, CPC, CPM, CPI, CTR, CR, retention, ARPU и др.
— Опыт проведения когортного анализа, ad hoc-анализа, оценки экспериментов и проверки гипотез.
— Умение находить неочевидные инсайты в данных и превращать их в конкретные бизнес-рекомендации.
— Опыт работы с MMP, attribution и tracking tools: Adjust, Voluum, Amplituda, MixPanel, Firebase или аналогичными платформами.
— Опыт работы с SQL для проведения ad hoc-анализа, извлечения данных и моделирования.
— Знание Python или R для аналитики, автоматизации и моделирования.
— Понимание принципов маркетинговой атрибуции, tracking, conversion measurement и качества данных.
— Навыки работы и построения отчетностей, dashboards в BI-инструментах (Looker).
— Опыт работы с BigQuery и другими инструментами современного data stack: GitLab, Docker, Google Cloud (Container Registry, Workflows, Cloud Run).
— Опыт работы с большими объемами данных и способность самостоятельно выстраивать аналитическую логику.
— Сильные аналитические способности и системное мышление.
— Внимание к деталям, высокий уровень самоорганизации и ответственность за результат.
— Умение понятно доносить технические выводы до нетехнических команд.
— Высшее образование в области математики, прикладной математики, статистики, data science, информационных технологий или смежных дисциплин.
Условия:
— Удаленный формат взаимодействия.
— График: с 10:00 до 19:00 по времени Кипра.
— 20 дней отпуска и оплачиваемые больничные.
— Зарплата - по договоренности, в зависимости от Вашего уровня и опыта.
— Работаем по праздничному календарю Кипра.
— Испытательный срок - 3 месяца.
УдалённоseniorWarsaw, Poland
УдалённоseniorDubai, United Arab Emirates
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorDistributed team across time zones, so async leadership and written communication matter as much as meetings; Our engineering team spans multiple time zones and countries
Manila
Utah | On-Site
УдалённоPhilippines
УдалённоseniorГрафик: с 10:00 до 19:00 по времени Кипра
Автоотклики