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Location: Germany, Berlin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group ( GDFT ) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. What you'll be doing: Taking a leadership role in ongoing improvements in Reliability and Scalability Work closely with SRE Management to define KPIs, processes and drive continuous improvement Influence the architecture and implementation of solutions within the division Mentor more junior SRE staff and enable them for success Act as a voice to represent SRE in the wider organisation Represent the operational scalability of solutions in the wider division Lead small-scale projects from inception to implementation Design platform-wide solutions and provide technical leadership during their implementation Demonstrate a high-level of organizational skills and initiative in the role What we're looking for: Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge: Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software distribution (Package management and distribution at scale) Configuration management (ansible, saltstack, puppet, chef) Software performance analysis and load testing (QA or SDET experience: a plus) Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Jose Workplace: hybrid The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster win/win environments, ensuring positive and productive outcomes for all stakeholders, including the customer, the internal team, and the company. This role is fundamentally focused on driving an outstanding and comprehensive customer experience, moving beyond mere support to actively partnering with customers to ensure they not only adopt but fully realize their desired goals and maximum value from our products and services. Core Responsibilities and Expectations: The responsibilities of the Customer Success Manager are comprehensive, covering account management, strategic relationship building, product expertise, and proactive risk mitigation: Proactive Account Engagement and Relationship Management: Systematically engage with a carefully curated portfolio of assigned clients. Maintain a defined and regular communication cadence with each account to continuously monitor product adoption, usage, and overall service satisfaction. Serve as the client's primary point of contact and trusted advisor, owning the overall relationship from onboarding through renewal. Regularly conduct business reviews (QBRs) and success planning sessions to align our product capabilities with the customer's evolving strategic objectives. Driving Growth and Value Realization: Actively identify opportunities for organic growth within the assigned portfolio, including upselling relevant premium features or expanding product usage across different departments. Deeply understand the customer's business drivers and objectives to ensure they are fully achieving their desired outcomes and return on investment (ROI) with our solutions. Facilitate training sessions, workshops, and ongoing education to ensure high-level product competency and maximum feature utilization among key customer personnel. Client Retention and Risk Mitigation: Ensure the highest levels of retention and satisfaction for all assigned clients, viewing retention as the ultimate measure of success. Develop an early warning system to identify potential signs of churn or dissatisfaction (e.g., declining usage, unmet expectations, unresolved issues). Proactively and swiftly intervene to resolve concerns, develop effective mitigation strategies, and rebuild confidence and partnership when "churn flags" are raised. Act as the voice of the customer internally, relaying feedback on product needs, service gaps, and competitive landscape to relevant cross-functional teams (e.g., Product, Engineering, Sales). Customer Enablement and Support Coordination: Aid clients across the entire customer lifecycle, including providing detailed product training, answering complex questions, troubleshooting initial configuration issues, and coordinating advanced technical support when necessary. Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success Management (CSM) platforms. Create and maintain a library of customer-facing success materials, including best practice guides and use-case examples, to empower clients to be self-sufficient. Exceptional Communication and Interpersonal Skills: Ability to articulate complex solutions clearly and persuasively, both verbally and in writing. Active listening skills to truly understand customer needs, pain points, and strategic goals. Empathy and the ability to build immediate trust and rapport with C-level executives and end-users. Sales and Negotiation Acumen: A consultative, solution-oriented selling approach (not aggressive or transactional). Ability to identify and qualify expansion opportunities (upsell/cross-sell) by linking product value to customer business outcomes. Skill in managing complex negotiations, handling objections, and closing expansion deals.

Location: Remote Workplace: remote At Offchain, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain?   Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.   The Role: Offchain seeks a Head of Enterprise to own the commercial strategy and collaboration with Product for the company’s blockchain services platform. The ideal GM is a leader who can seamlessly navigate technical complexity, commercial strategy, and team management while maintaining deep customer focus and driving measurable business outcomes in the rapidly evolving blockchain ecosystem. What You’ll Do: Commercial Strategy Responsibilities: Develop the commercial strategy (e.g. potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering. Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products. Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust. Customer Focus & Product Excellence: Maintain a razor sharp focus on delivering value to teams building onchain applications. Work directly with our users and customers to shape industry-leading products, and serve as a key stakeholder in the sales and business development process. Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use. Product Collaboration: You will work closely with product teams to ensure the needs and feature requests of both existing and prospective customers are incorporated throughout the platform’s development. You will also provide product teams with deal-driven insights and timelines, helping prioritize features based on customer importance and active negotiations. Cross-Functional Management: Build and lead a high-performing organization including product and design teams; coordinating closely with engineering leads. As a business unit leader, coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships. Manage the Platform team’s KPIs and budgets, and communicate progress to Offchain's leadership. Who You Are: Strategic and Commercial Acumen: Visionary mindset to shape product strategy aligned with company goals, paired with data-driven decision-making. Understands product metrics, growth funnels, and can define OKRs. Business savvy to identify market opportunities. Experience defining go-to-market strategies and driving user growth/engagement metrics is important. Enterprise Commercial & Deal Leadership: Proven ability to acquire, negotiate, and close complex enterprise and commercial deals, owning the full customer lifecycle from initial engagement through contract execution, onboarding, and long-term expansion. Experienced in managing strategic accounts, growing revenue through renewals, upsell, and cross-sell, and building trusted executive relationships to expand platform adoption over time. Domain Expertise: Deep knowledge of digital wallets, payments, or Web3 products. Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required – mixed Web2/Web3 experience is a plus. Familiarity with blockchain tech, Ethereum ecosystem, and self-custody wallets is highly desirable, or a strong ability to learn these quickly. Leadership & Execution Skills: Strong people leader able to recruit and build a diverse team. Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment. Has led cross-functional teams and can coordinate between technical, creative, and business stakeholders. Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users. What You’ll Need: 12+ years of experience in commercial leadership, enterprise sales business development, product strategy, or general management roles. Proven Experience owning and scaling enterprise/ commercial revenue streams and go-to-market strategies. Track record of acquiring, negotiating, and closing complex enterprise and commercial deals. Experience managing strategic accounts, renewals, expansions, upsell, and cross-sell motions. Experience leading cross functional teams across Product, Engineering, Marketing, Legal/ Compliance, and Partnerships. Strong Background in fintech, payments, digital wallets crypto or blockchain platforms (mixed web2/ web3 experience is preferred). Demonstrated ability to operate in technically complex, fast-moving product environments. Experience building leading and scaling high-performing teams. Strong commercial, analytical and data-driven decision-making skills. Executive-level communication and stakeholder management experience. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers:   This role cannot be performed in California, or Colorado.   Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com   At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.   We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the Company Our client is a fast-growing company in the logistics and transport sector, focused on delivering efficient, reliable, and customer-centric solutions. With a strong emphasis on operational excellence and seamless coordination, they support businesses with end-to-end transport and scheduling services. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations. If you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity. Key Responsibilities Manage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses. Handle booking and scheduling of transport services, ensuring accuracy and efficiency. Maintain accurate data entry and record-keeping across internal systems. Coordinate daily logistics operations, ensuring timely updates and issue resolution. Provide administrative support, including document management and reporting. Collaborate with internal teams to streamline workflows and improve service delivery. Requirements Proven experience in the logistics, transport, or supply chain industry. Strong phone and email communication skills in a customer-facing role. Experience with booking systems and schedule management. High attention to detail with strong data entry and record-keeping abilities. Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar). Excellent organizational and multitasking skills. Ability to work independently in a remote environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Philippines; Pakistan; Colombia; Mexico; South Africa; United Kingdom About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a professional maintenance and repair company primarily serving the Goodyear, Arizona area, with recent expansions into Jacksonville, Florida . They are a licensed and bonded business that has operated for over 17 years, focusing on residential and commercial pool care. Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. Key Responsibilities Oversee QuickBooks reconciliations and month-end close Generate, issue, and track quotes and invoices using Skimmer (or similar tools) Maintain accurate data sync between service platforms and QuickBooks Manage accounts receivable, including chasing overdue and failed payments Ensure clean, accurate financial records and resolve any discrepancies Create, document, and improve SOPs for billing and operational processes Provide general administrative and operational support across the business Work closely with field and ops teams to ensure accurate job costing and billing Requirements Proven experience with QuickBooks (reconciliation and month-end close required) Experience working in field service industries (pool service, HVAC, plumbing, etc.) Familiarity with service management platforms such as Skimmer, Jobber, or Housecall Pro Strong attention to detail and accuracy in financial data management Tech-savvy with the ability to quickly learn new tools and systems Experience creating and implementing SOPs and process improvements Strong organizational and communication skills Ability to work independently in a remote, fast-paced environment Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Ukraine Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Serbia Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Romania Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Poland Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Netherlands Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Belgium Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Belarus Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: New Delhi Workplace: Remote The Client Account Director is responsible for Indian Intelligence and Defence customers who are driven by our mission to make the world a safer place. We support National security(NatSec), law enforcement and civilian agencies to disrupt criminal operations, reduce illicit activity, recover funds for victims, and investigate cases that involve digital assets. As a Client Account Director you'll establish trust and build strong relationships with National Security stakeholders, tailoring your sales approach to meet their needs, and evangelizing Chainalysis solutions in a compelling yet approachable way. You'll measure your success by attainment of assigned quota, accuracy of forecasting, and the growth of accounts in the region. The ideal candidate is an expert at navigating complex sales cycles, building a calculated account plan, and still enjoys the thrill of closing a deal. In this role, you'll: - Establish trust and build strong relationships with Indian Intelligence and Defence Agencies, tailoring our sales approach to their needs. - Evangelise Chainalysis solutions in a compelling yet approachable way. - Help us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more. - Work closely with Customer Success, PreSales, and Marketing teams to lead conversations within your customer base to enable you to achieve your goals. - Demonstrate exceptional expertise in sales forecasting, ensuring precise and reliable predictions to drive informed decision-making and maximize business growth. - Consistently use data from sales figures, marketing campaigns, and promotional activities to enable you to meet and exceed sales goals. We're looking for candidates who have: - Demonstrated history in a previous B2B SaaS sales role - Proven sales experience and trusted relationships with Indian Central and/or States Intelligence and national security agencies and/or financial regulators. - Sold understanding of the procurement systems of Indian Central and/or States National Security and/or financial regulators. - Articulate, enthusiastic, and effective communication skills and can convey complex concepts in an approachable and concise way. - Track record in both new business development, delivering accurate sales forecast and strategic & tactical account development - A passion to deliver on the Chainalysis mission to build trust in Blockchains - Willing to travel within India for identifying and building sales growth. Nice to have experience: - Experience with Financial Intelligence, Investigations, Cyber Security, and/or Cryptocurrency Technologies. - Knowledge of cryptocurrency, web3, and blockchain technology is advantageous but not required AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Dammam, Saudi Arabia Eram Talent is currently seeking a dedicated Health, Safety and Environment (HSE) Specialist to join our team in Saudi Arabia. The HSE specialist ensures the safety and compliance of construction and projects by delivering and implementing risk-based safety programs, providing expert HSE guidance, and fostering a strong safety culture throughout the project's lifecycle. They ensure construction and project safety programs are effectively designed and executed. The role ensures a robust health and safety management system throughout the lifecycle of assigned construction and projects. They provide expert advice and guidance to stakeholders, including Project Managers, Engineers, and clients on HSE matters at every stage, including project handover.  The role ensures the development and execution of risk-based safety programs, performing comprehensive safety assessments, and overseeing compliance to maintain safe, healthy, and regulation-compliant environments Responsibilities Review and approve RAMS (Risk Assessments and Method Statements) to ensure the safety of personnel, property, and ongoing activities. Implement and maintain HSE management systems and project safety programs, including risk-based inspections, performance monitoring, and continuous improvement initiatives. Ensure compliance with organizational and regulatory environmental, health, and safety standards through regular inspections of equipment, structures, and work activities. Lead and support incident investigations by identifying root causes, recommending corrective actions, and producing detailed reports in line with HSE procedures. Conduct regular safety meetings, training sessions, and Toolbox Talks to promote awareness and reinforce a strong safety culture. Monitor and analyze HSE performance metrics (KPIs), providing actionable insights and recommendations to improve safety strategies and program effectiveness. Perform audits and risk-based inspections to ensure compliance, track corrective actions, and verify effective mitigation of identified hazards. Review critical documentation such as safety plans, permits to work, lifting plans, MOCs, and design documents to ensure alignment with HSE requirements. Maintain effective communication with stakeholders, ensuring lessons learned are shared and corrective measures are properly implemented. Support overall project lifecycle activities, including site inspections, safety training delivery, regulatory compliance, and adherence to HSE policies, while demonstrating strong reporting, problem-solving, and stakeholder engagement skills. Requirements Bachelor’s degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field. Minimum of 8 years’ experience in construction safety or HSE roles within large-scale projects. Experience working with Integrated Management Systems (IMS), including ISO standards (ISO 9001, ISO 14001, ISO 45001). Certified ISO 45001:2018 Lead Auditor qualification is required. Proven competency in Incident Investigation and Root Cause Analysis techniques. Recognized professional HSE certification such as Certified Safety Professional (CSP) or Construction Health and Safety Technician (CHST) is preferred. Internationally recognized certification such as NEBOSH Certificate or Diploma is highly desirable. Certified First Aid qualification is preferred. Valid driver’s license is required. Strong practical knowledge of construction safety practices, risk management, and regulatory compliance in international environments. Strong commitment to promoting safety culture and environmental sustainability.

Location: Buenos Aires; Remote - Latin America Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial CSM to retain and grow a dedicated book of customers. WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers - that's how we evolved from a simple texting platform to now powering calls, texts, email, Ai-agents, and complex messaging and business automations for over 1000+ businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding/implementation, uncover the next problem, and help them get even more value. Our best CSMs have taken our staffing customers from an initial $12k deal to $180k ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.   You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.   This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work with six other CSMs and report directly to me, and I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.   I'm looking for a CSM that wants to grow into a renaissance CSM, someone technical, strategic, and commercial, all in one: Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Own your gross and net revenue retention, and get rewarded for beating targets. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy’s products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn. OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach & support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our CSMs build in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results. WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - Ideally 2+ years in a customer-facing role (CSM, account management) at a technical SaaS product. That's the preferred path, but if you have an unconventional work history and can articulate how that'll help you succeed in this role, I welcome you to apply - Fluent written and spoken English required. Able to work US Eastern hours (work starts at 8am) YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up. ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack. Location Candidates based in Buenos Aires, Argentina are strongly preferred as we have a WeWork office in Vicente Lopez and are building toward an in-person team culture. Open to strong candidates anywhere in Latin America or U.S. EST hours required. Full English fluency required. Compensation Competitive compensation based on experience, including monthly performance bonuses, WeWork membership, and more. Hiring Process: 1. You submit your application and I'll review it. 2. A 45 minute call with me for us to get to know each other better. 3. You’ll receive a take-home assignment that will assess your technical and strategic skills. The assignment will be presented to me in an hour call. This is your chance to showcase your skills. 4. A 30 minute call with our CEO, David 5. A 30 minute call with our CTO, Jack

Location: Wyoming Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Location: Wisconsin Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Location: West Virginia Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.   Join Our Digital Reporter Network Depositions by Filevine is building a network of dependable, detail-oriented commissioned notaries public to provide critical support during remote legal proceedings. Digital Reporters facilitate these sessions by managing Zoom calls, assisting participants with basic technical issues, and helping ensure transcripts are captured accurately. Being a Digital Reporter offers a flexible earning opportunity, giving you the chance to work remotely, and choose your own hours. This 1099 independent contractor role is ideal for those seeking to explore a dynamic and evolving legal industry.   Please note: this posting is for notaries residing in the specific state that is listed in the job title. If you are a notary and are interested in joining our network, please check here to find your state. If you do not see your state, we encourage you to check back regularly as we are always adding new states to our network. Responsibilities Facilitate Zoom sessions with professionalism and warmth, helping create a smooth and welcoming experience for all participants. Troubleshoot technical issues for attendees, such as muted audio or screen sharing. Safeguard transcript quality by ensuring optimal audio conditions for the Depositions by Filevine transcription software. Administer oaths, manage on/off-the-record moments, and handle procedural steps that support a seamless legal process. Conduct proceedings in accordance with established procedural scripts and legal prompts to maintain consistency and accuracy across sessions. Upon contractor’s request, Filevine will provide sample scripts at no additional cost. Uphold confidentiality and maintain a composed, professional presence throughout each proceeding. Qualifications Active Notary Public license in the state listed in the job posting. Strong internet connection and access to a quiet, professional workspace. Video-enabled computer with necessary software capabilities. Excellent communication and organizational skills. Ability to work during standard business hours (9:00 AM to 5:00 PM local time, Monday through Friday). Familiarity with Zoom or other video conferencing software. Bonus: Experience in the legal industry. This 1099 contract position is ideal for someone seeking flexibility while building a relationship with a reliable and growing company. Apply today to help shape the future of legal technology!   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.