Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a VP, Compliance to lead our compliance function across Aave Labs and provide strategic compliance leadership across our global business, spanning both our regulated entities and the wider unregulated parts of the Group.
This is a senior leadership role with broad responsibility across the Group, partnering closely with executive leadership, Legal, Product, Engineering, Operations, Finance and other teams to ensure we continue to grow and innovate within a strong and scalable compliance framework. The role will provide Group-wide oversight of compliance and regulatory risk, while recognising that the nature and intensity of regulatory obligations will differ across our businesses, products and entities.
You’ll oversee compliance across our products, entities and markets, including regulated parts of the business, while acting as a trusted advisor to senior leadership and relevant Boards. You’ll be expected to combine deep regulatory expertise with strong commercial judgement, helping the business navigate complex questions, launch new products, enter new markets and manage regulatory risk without losing sight of how the business operates
This is a role for someone comfortable moving between strategy and execution, from advising leadership on emerging regulatory issues, and assessing where regulatory boundaries apply across new and existing activities, to working directly with teams to solve complex compliance challenges. Given the role’s responsibilities across our regulated businesses, you’ll also be expected to hold relevant individual regulatory roles and approvals.
How you can make an impact:
Lead the Group compliance strategy and framework across our products, entities and jurisdictions, covering both regulated and unregulated activities and ensuring requirements and controls are appropriately calibrated to the nature and regulatory status of each business
Oversee the compliance frameworks of the Group’s regulated entities, ensuring they continue to meet applicable regulatory obligations, while providing proportionate compliance oversight and advice across the wider unregulated business
Act as a trusted advisor to executive leadership and relevant Boards on compliance, regulatory risk and emerging issues, providing clear, pragmatic and commercially minded guidance
Partner closely with Product, Engineering, Operations, Legal and Commercial teams to embed regulatory requirements into new products, features, partnerships and customer journeys from an early stage
Lead the assessment of regulatory implications associated with new products, markets, business models and strategic initiatives, developing practical approaches that enable the business to execute responsibly
Own and continuously develop the Group compliance programme, including policies, risk assessments, monitoring and testing, regulatory reporting, governance, remediation and management information
Oversee financial crime compliance across the Group, ensuring effective and proportionate frameworks for AML/CTF, sanctions, customer risk, transaction monitoring, suspicious activity reporting and other relevant financial crime risks
Maintain effective regulatory relationships and lead engagement with regulators, including regulatory applications, examinations, information requests and remediation programmes where required
Monitor regulatory developments across our key markets and translate changes into clear implications, priorities and actions for the business
Provide clear and effective compliance reporting to executive leadership and relevant Boards, ensuring key risks, trends and areas requiring attention are understood
Let's connect if:
You have 12+ years of experience in Compliance, Financial Crime, Regulatory or related functions within regulated financial services, fintech, payments or crypto, including significant experience in senior leadership roles
You have operated at Group or enterprise level with responsibility spanning multiple products, business lines, regulated entities or jurisdictions
You have advised executive leadership and Boards on complex compliance and regulatory matters and are comfortable challenging senior stakeholders when required
You have significant experience engaging directly with financial services regulators and understand how to manage regulatory relationships effectively
You have strong knowledge of regulatory frameworks relevant to payments, cryptoassets and digital financial services, ideally across the UK, EU and US
You have experience supporting product development and understand how to translate regulatory requirements into practical solutions without unnecessarily slowing down innovation
You’re able to operate strategically while remaining close enough to the detail to work through complex or high-risk matters when required
You have experience building and scaling compliance programmes, teams and infrastructure within a growing international organisation
You’re comfortable operating in a fast-paced environment where regulation and business priorities evolve quickly and where there may not always be an established playbook
You are able to satisfy applicable FCA fitness and propriety requirements and are comfortable holding individual regulatory responsibilities in respect of our UK regulated businesses, including registration as an EMD and MLR Individual.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for an Internal Communications Manager to scale how Vercel gives every employee the context to make good decisions without waiting to be told. You’ll shape how the company hears from its leaders and from one another, so everyone at Vercel knows what we’re building, why it matters, and how their work moves our mission forward. You’ll oversee the channels, moments, and cadence that carry company news, and make sure what employees hear matches what the world hears.
This role is for someone who can build, run, and grow programs with rigor while continually bringing creative ideas to the table. You'll work closely with our communications leadership and cross-functionally with People, Finance, Legal, Design, and executives to ensure shared understanding among employees, so a company of builders can move as one.
You will report to our Head of Communications and will be located in our SF office with in-office anchor days on Monday, Tuesday, and Friday.
What You Will Do:
Build the operating system
Design and run the internal communications processes and calendar: All Hands, leadership updates, and team-level cadences, with a clear owner and format for each
Decide what belongs in Slack, email, Notion, and video, document it, and get the company to follow it
Stand up an internal comms metrics baseline (reach, read rates, All Hands attendance, pulse-survey sentiment) and report on it quarterly
Land major company moments
Co-lead major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input
Build the internal plan for company milestones: what employees hear, when, and from whom
Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials
Partner with Legal, People, and Finance on confidentiality guidelines for anyone who talks to the outside world
Incubate new programs
Design and launch creative programs that educate and engage employees beyond the standard cadence
Create structured opportunities for cross-department collaboration
Train employees to be Vercel ambassadors: how to talk about the company, share our work, and represent us at events and online
Use agents to surface the opportunities and news employees would otherwise miss: open roles, speaking slots, product launches, customer wins, and community moments
Measure what lands, double down on it, and retire what doesn’t
Keep internal and external comms aligned
Sit on the communications team’s approval processes so internal messages are reviewed to the same standard as external ones
Make sure what employees are told matches what customers, press, and partners are told, in substance and in timing
Partner with the People team on employer brand, onboarding content, and culture programs where comms is the lever
Use employee questions and feedback to identify gaps in understanding and improve communication
About You:
Have 5+ years of experience in internal communications, ideally with exposure to technical teams
Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience
Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines
Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it
Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners
Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance
Enjoy creating practical, repeatable processes that improve the quality and consistency of communications
Respond well to feedback and adapt as priorities change
Bonus If You:
Interest in and proficiency with using agents in your workflow.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $184,000 - $230,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Regional Marketing Associate supports the execution of regional marketing plans across AMER, working with all Regional Marketing Managers to deliver programs based on team priorities.
You will own assigned programs and tasks from setup through post-event reporting, using established playbooks, processes, and templates. Your manager will set priorities in partnership with the Regional Marketing Managers. You will be responsible for delivering accurate, high-quality work on time, asking for guidance when needed, and flagging risks early.
You will use AI and data tools daily to improve efficiency and inform your work, while remaining accountable for the accuracy and quality of everything you deliver.
What You'll Be Doing:
Execute programs across AMER.
Support all Regional Marketing Managers by delivering assigned events, campaigns and ABM activities using established playbooks, from setup through follow-up. Your manager will set priorities in partnership with the Regional Marketing Managers.
Manage program operations.
Build registration pages, emails, landing pages and campaign workflows in the team’s tools. Coordinate paid social execution, vendors and logistics as assigned.
Ensure quality before launch.
Review event setup, assets, emails and landing pages for accuracy, completeness and functionality before they go live.
Report on results.
Maintain accurate program data, track agreed metrics and prepare post-event and campaign reports using standard tools and templates.
Keep the team informed.
Maintain timelines and task status in Monday.com, and proactively communicate progress and changes.
Support budget operations.
Track program expenses, manage purchase orders and coordinate invoices with Finance.
Use AI and improve processes.
Apply AI and data tools daily to work more efficiently, validate outputs and share useful workflows and process improvements with the team.
Flag issues early.
Bring risks, blockers, unclear requirements and competing requests to your manager early so priorities and next steps can be resolved.
What you'll bring at this level:
Located in EST or CST
2+ years in field marketing, regional marketing or events
Strong organization and close attention to detail
Experience with, or fast ramp on, Splash, Zuddl, Salesforce and Monday.com
Comfort using AI and the judgment to validate its output
Clear written communication
Willingness to travel approximately 40%
Compensation & Rewards:
In the US, the Compensation range for this role is $88,000 - $92,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Growth Engineering
WHY THIS ROLE EXISTS
Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support.
WHAT YOU'LL ACTUALLY DO
- Turn growth team problems into useful features. Define a small first release and build it across backend and frontend.
- Own database schemas, query performance and safe migrations on a live database.
- Build third-party integrations that handle API quotas, rate limits, retries and webhooks.
- Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail.
- Ship LLM features and measure quality, latency and cost per result.
- Own environments, releases, monitoring, security and access. Share on-call responsibility.
- Define success metrics, track adoption after launch and improve what you ship.
MUST-HAVES
- Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results.
- Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them.
- Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases.
- API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users.
- Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build.
- High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments.
- Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence.
- Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours.
OUR TECH STACK
- Languages: Python and TypeScript.
- Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs.
- Frontend: React with server-side rendering.
- Data: PostgreSQL and S3-compatible object storage.
- Infrastructure: Linux, Docker and GitHub Actions CI/CD.
- AI: LLM APIs from major providers.
- Quality: Static typing, linters and automated tests in both languages.
Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking.
INTERVIEW PROCESS
1. Recruiter screen: role expectations, logistics and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs.
4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it.
5. Offer.
WHAT WE OFFER
Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Magic: The Gathering Arena is a live-service game, and players notice the moment something breaks. The Services Ecosystem team keeps the platform underneath it fast, stable, observable, and cost-efficient. We're looking for a Senior Software Engineer who thrives in distributed systems, loves a clean and clear dashboard, and wants to help us bring a mature platform into its next era of cloud native tooling.
Location and Work Arrangement
This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Design and implement reliable, scalable solutions in C#/.Net and Kubernetes for Magic: The Gathering Arena to maximize uptime and minimize cost.
Make telemetry work for us by improving signal-to-noise across Prometheus, Grafana, and Datadog. Curate beautiful dashboards that answer questions before we think to ask them.
Own service developer experience, tooling, and quality of life for internal customers. Solve problems for your teammates and our players. Rejoice!
Help build the roadmap by spotting high business impact problems worth solving, writing up proposals, and advocating for them with the team and our partners.
Support the end to end live product development lifecycle and resolve technical problems as they arise in the production environment.
Bring technical expertise in cloud native solutions and expand your knowledge in related fields.
Bring quality, efficiency, and effectiveness to a fun-loving, hardworking, and highly engaged team.
What You'll Bring
4+ years of professional software engineering experience, with time spent building and supporting a live-service product.
Hands-on experience running scalable workloads on Kubernetes in the cloud.
Experience with distributed message-driven architectures (RabbitMQ, SQS, Kafka, or similar).
Infrastructure as code experience, ideally Terraform.
Real observability experience with Prometheus, Grafana, Datadog, or similar, plus opinions on what makes an alert worth waking up for and easy to grok at 2am.
A track record of debugging complex issues across service boundaries, using logs, metrics, and a healthy amount of curiosity.
You'll thrive with us if you are comfortable being multi-threaded, are a self starter, want roadmap influence, and can hold empathy for past decisions while keeping an eye towards modernizing.
What Sets You Apart
FinOps (OpenCost/Kubecost), GitOps (Helm, ArgoCD), service coordination (etcd, ZooKeeper).
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$133,200
—
$212,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are hiring a Technical Program Manager to lead high priority safety and security programs which advance defense in depth for agents, which we have
written about publicly
.
You will be the lead TPM coordinating work across teams to strengthen how we develop and deploy agents safely and securely, and to bring what we build internally to customers and partners so everyone has the tools to safely and securely use Claude. You will be responsible for leading meetings with executives and technical leads, maintaining complex project plans, identifying and addressing risks, developing metrics, and communicating to the company and our customers about this work.
Responsibilities:
Maintain the roadmap
- Maintain and extend the existing roadmap for all work contributing to this effort across the company and implement approaches to ensure accuracy and relevance amidst a fast operational tempo.
Turn program goals into measurable exit criteria at each phase of the work
- To do this well you’ll need to be responsive to new developments in capabilities and the threat landscape, both of which are evolving fast. Maintain key metrics and dashboards.
Run the operating rhythm
- Chair the leads meetings, working group meetings, design reviews, and executive check-ins. Record decisions and actions, disseminate sitreps quickly and regularly, and follow up until open issues close.
Lead executive and contributor communication
- Drive conversations, write regular reports, contribute to design documents, and produce decisional documents as needed. Say plainly what is on track, what is not, and where help is needed.
Maintain the risk register
- Track risks, exceptions, and risk acceptances in one place and bring hard calls to the right decision maker.
Drive company-wide communications
- Partner with internal communications on progress updates and on rollouts that change how employees work with Claude every day.
Lead through other TPMs
- Coordinate subject matter specific TPMs and engineering managers who do not report to you. Set shared standards, spot coverage gaps, and step in to augment capacity where needed.
Take coordination load off technical leaders
- Find owners for cross-team problems, frame tradeoffs across Security, Safeguards, Research, Privacy, Legal, and Product, manage staffing tasks, and organize exercises that test our controls.
Maintain industry context
- Track relevant incidents, capabilities shifts, and research across frontier labs, and understand the key risks they reveal. Bring those lessons into our threat model, roadmap, and risk register.
You may be a good fit if you:
Have led company-wide technical programs, especially a company-wide security program, with multiple workstreams, executive sponsors, and other program managers rolling up to you.
Have a strong background in at least one of the program's domains: agent or infrastructure security, ML classifiers and monitoring, evaluations, inference infrastructure, protecting an organization’s most sensitive data, or shipping security controls to customers. You know the terminology and can ramp up on the rest quickly.
Have worked closely with ML research teams and understand how models are trained and evaluated.
Work independently. You set direction without waiting for instructions and know when to make decisions and when to escalate.
Can command a room and hold senior engineers, researchers, and executives accountable without formal authority.
Write clearly and fast for any audience, from a one-page executive brief to a company-wide announcement.
Use AI tools like Claude to automate tracking, reporting, and follow-up.
Care about AI safety and want to help keep powerful systems under human oversight.
Have 10+ years of experience in one of the aforementioned areas.
Deadline to apply:
None, applications will be received on a rolling basis.
Annual Salary:
TBD with Recruiting.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Islamabad Capital Territory, Pakistan
Data Analyst – Customer Support
Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment,
attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities.
What You'll Own
Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables.
Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources.
Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio.
Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity.
Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities.
Assess human and AI support performance, considering case complexity, channel, and workload when comparing results.
Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams.
Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency.
Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations.
Maintain documentation of reporting logic, business definitions, assumptions, and known limitations.
Handle customer and business information responsibly and follow company data access policies.
Skills & Qualifications
Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately.
Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline.
Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree.
Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis.
Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently.
Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform.
Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation.
Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation.
Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons.
Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number.
Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines.
Ability to work independently with incomplete requirements while clarifying important assumptions.
Clear written and verbal communication skills.
Preferred Experience
Customer Support, customer experience, contact center, or ecommerce analytics.
Analysis of ticket-level, customer-level, order-level, or interaction-level data.
Familiarity with CRM or helpdesk platforms and support workflows.
Exposure to PostgreSQL, MongoDB, APIs, or JSON data.
Experience with cohort analysis, customer retention, refunds, returns, or chargebacks.
Experience improving slow queries or processing datasets that are too large for standard
spreadsheets.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Chicago, New York
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
We are seeking a
Senior Software Engineer
to develop new and improve existing low-latency trade execution systems for our Asia Equity Options business. As a member of the desk, you will be integral in the interaction between research and trading teams; you will have the opportunity to work with cutting-edge low-latency technologies and will be surrounded by senior technologists providing you with the best possible environment to succeed.
How you will make an impact:
Have significant experience developing high-availability systems in C++ and Python with very tight resource/latency constraints
Experience interfacing with ultra-low-latency FPGA trading systems
Strong experience working on highly distributed systems
Analyzing and discussing requirements from stakeholders
Facilitating discussions on code implementation, testing, software architecture best practices
Driving projects and leading new initiatives
Actively engaging with others on the development team to resolve challenging design and coding issues
Evaluating appropriate new technologies, tools, frameworks, and software components for integration
What you bring to the team:
Strong understanding of C++ 17 and beyond, Boost, STL
Knowledge of Python is a plus
A minimum of 4 years of experience in the trading industry or high-performance low latency development experience with C++
Prior experience working on options or derivative products
A background in multi-threaded programming and a strong understanding of hardware/software interaction
Are comfortable working “under the hood” and skilled in performance tuning (applications, Linux, socket I/O, etc.) and troubleshooting
Experience working with Research teams and Quantitative Researchers
Strong understanding of software engineering principles and best practices
Dedicated team player and a passionate problem solver with strong interpersonal skills
The annual base salary range for this position is $200,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-VD1
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Technical Account Manager 3
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide valuable contributions through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.
Responsibilities
In this role, you’ll:
Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries
Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams
Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences
Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs
Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4+ years of proven experience
Twilio Messaging and or Voice experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Desired:
Development experience in Javascript, VOIP / SIP Applications, WebRTC
Twilio Messaging certification
Twilio Voice Certification
Twilio Email Certification
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Capacity Modeling team ensures Affirm can safely handle forecasted traffic—especially during peak sales events—by translating demand forecasts into concrete, testable capacity plans. They build and maintain statistical capacity models that map traffic inputs (e.g., checkout volume, app opens, batch/job activity) to resource outputs (CPU, memory, connections) and then convert those forecasts into recommended capacity settings such as pod counts, HPA ranges, and/or infrastructure sizing changes across regions and environments.
What You'll Do
· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
What We Look For
· You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
·
You have experience supporting scale up and down of large scale sales event such as Prime Day, Black Friday Cyber Monday, or other sales holidays
·
You have tuned autoscaling, CPU/Memory, and multi-threading for compute type workloads.
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Base Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $153,000 - $213,000 CAD.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm's engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.
Affirm runs its workloads on more than 85 Amazon EKS clusters, and the number is growing. The Workload Safety team creates one set of standards for how workloads are configured and run, so Affirm can grow globally and still meet its availability and latency SLOs. The team identifies the industry best practices Affirm needs, drives their adoption across every engineering team on EKS, and enforces them through policy and automation so new workloads comply by default.
As a senior engineer on the team, you will help set its roadmap, decide which standards matter most, and build a repeatable way to take each standard from research to enforcement across the fleet.
What you’ll do
Define and evolve workload safety standards for Affirm's EKS fleet, such as CPU and memory settings, workload isolation and placement, tolerance for disruption, graceful termination to name a few
Own each standard end to end: research and prototyping, white-glove onboarding for early adopters, self-service guidance for everyone else, and automation and policy guardrails that keep every workload compliant from day one
Lead cross-team initiatives from design through fleet-wide rollout, mentor other engineers, and set a high bar for design, code review, and operational readiness
Isolate workloads by criticality and resource profile so one misbehaving workload cannot degrade critical paths such as checkout
Fix stuck workloads and node lifecycle problems, such as pods that ignore termination signals, pod disruption budgets that block node cycling, and Karpenter timeouts that prevent bin packing and the removal of excess capacity
Determine the safe operating limits of each cluster (pod count, node count, API server request volume), keep clusters within them, and develop control plane scaling patterns for bursty workloads such as scheduled batch jobs and large deployments
Analyze workload resource profiles across the fleet (CPU, memory, disk, network) to guide EC2 instance type strategy, and automate that analysis as workloads change
Measure each standard's impact on availability, latency, risk, and cost, and use the results to prioritize the roadmap
Participate in on-call for Kubernetes runtime issues across the fleet, and turn recurring failure patterns into roadmap items
Work closely with the teams that run services, batch jobs, and ML workloads on EKS, and with the deployment, capacity, and SRE teams
Keep up with new best practices from the Kubernetes community and adapt them to Affirm's needs
What we look for
5+ years of experience running Kubernetes in production at scale, ideally Amazon EKS across many clusters
Deep understanding of Kubernetes resource management and scheduling: requests and limits, OOM and CPU throttling behavior, affinity and anti-affinity, taints and tolerations, and topology spread constraints
Solid grasp of the pod lifecycle and disruption management, including graceful termination, pod disruption budgets, and node draining
Experience enforcing configuration standards through admission control and policy-as-code (for example, OPA Gatekeeper or Kyverno)
Proficiency in Go or Python, including building production infrastructure software such as Kubernetes controllers, operators, or admission webhooks
Strong production debugging skills and a demonstrated ability to turn recurring incidents into systemic fixes
Track record of leading technical initiatives across multiple teams, driving adoption of shared standards, and mentoring other engineers
Experience quantifying the impact of infrastructure changes on availability, latency, and cost
Strong written communication, including standards and guidance that teams can adopt on their own
[**THE BELOW ARE INSTRUCTIONS FOR RECRUITERS.***
WHEN COPYING INTO WORKDAY, INCLUDE
ALL
OF THE TEXT BELOW.
DO NOT DELETE OR FILL OUT ANY OF THE INFORMATION BELOW.
]
[DELETE IF NOT APPLICABLE TO ROLE] For U.S. non-variable roles use the template below:
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $X - $X
USA base pay range (all other U.S. states) per year: $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] For U.S. variable roles use the template below:
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $X - $X
USA On Target Earnings (all other U.S. states) per year: $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] For CAN/GBR roles use the template below:
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
(CHOOSE ONE - CAN or GBR) base pay range per year: $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] For POL roles use the template below:
Total Rewards
We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.
In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.
Base Pay Grade – N
$XXX-$XXX
Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.
In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.
Equity Grade – 4 (awarded in US Dollars)
Affirm Holdings, Inc. Equity Grade example
Equity grade: 2
New hire equity: $16,000-$24,000
Annual Refresh: $5,000
Reward equity: $0-$75,000
Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.
In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:
Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
Comprehensive private healthcare through Lux Med's Platinum package.
A MultiSport card to support your health and well-being.
Learning and development programs to help you grow professionally.
Family healthcare support through Maven and parental leave support through Parentaly.
Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
Financial well-being support through Northstar, with unlimited access to Certified Financial Advisors and planning tools at no cost to you.
Employee Resource Groups (ERGs) that foster connection and inclusion.
Eligibility for creative tax benefits, subject to applicable law, role, and company policy.
Location - Remote Poland
The majority of our roles can be located anywhere in Poland.
**This job description is not a contractual document, and is not intended to have binding force.**
LI-Remote
[DELETE IF NOT APPLICABLE TO ROLE] For ESP roles use the template below:
Compensation & Benefits
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
ESP base pay range per year: €X - €X
Additional benefits include:
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups
[ONLY KEEP THIS IF WE DO NOT SPONSOR THE ROLE] Please note that visa sponsorship is not available for this position.
[REMOVE IF POSTING IS NOT REMOTE] LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm's engineering team is building a large-scale, highly available, and global infrastructure that is shared across multiple financial products. Ensuring that our infrastructure is accessible to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.
Affirm runs its workloads on more than 85 Amazon EKS clusters, and the number is growing. The Workload Safety team creates one set of standards for how workloads are configured and run, so Affirm can grow globally and still meet its availability and latency SLOs. The team identifies the industry best practices Affirm needs, drives their adoption across every engineering team on EKS, and enforces them through policy and automation so new workloads comply by default.
As a senior engineer on the team, you will help set its roadmap, decide which standards matter most, and build a repeatable way to take each standard from research to enforcement across the fleet.
What you’ll do
Define and evolve workload safety standards for Affirm's EKS fleet, such as CPU and memory settings, workload isolation and placement, tolerance for disruption, graceful termination to name a few
Own each standard end to end: research and prototyping, white-glove onboarding for early adopters, self-service guidance for everyone else, and automation and policy guardrails that keep every workload compliant from day one
Lead cross-team initiatives from design through fleet-wide rollout, mentor other engineers, and set a high bar for design, code review, and operational readiness
Isolate workloads by criticality and resource profile so one misbehaving workload cannot degrade critical paths such as checkout
Fix stuck workloads and node lifecycle problems, such as pods that ignore termination signals, pod disruption budgets that block node cycling, and Karpenter timeouts that prevent bin packing and the removal of excess capacity
Determine the safe operating limits of each cluster (pod count, node count, API server request volume), keep clusters within them, and develop control plane scaling patterns for bursty workloads such as scheduled batch jobs and large deployments
Analyze workload resource profiles across the fleet (CPU, memory, disk, network) to guide EC2 instance type strategy, and automate that analysis as workloads change
Measure each standard's impact on availability, latency, risk, and cost, and use the results to prioritize the roadmap
Participate in on-call for Kubernetes runtime issues across the fleet, and turn recurring failure patterns into roadmap items
Work closely with the teams that run services, batch jobs, and ML workloads on EKS, and with the deployment, capacity, and SRE teams
Keep up with new best practices from the Kubernetes community and adapt them to Affirm's needs
What we look for
5+ years of experience running Kubernetes in production at scale, ideally Amazon EKS across many clusters
Deep understanding of Kubernetes resource management and scheduling: requests and limits, OOM and CPU throttling behavior, affinity and anti-affinity, taints and tolerations, and topology spread constraints
Solid grasp of the pod lifecycle and disruption management, including graceful termination, pod disruption budgets, and node draining
Experience enforcing configuration standards through admission control and policy-as-code (for example, OPA Gatekeeper or Kyverno)
Proficiency in Go or Python, including building production infrastructure software such as Kubernetes controllers, operators, or admission webhooks
Strong production debugging skills and a demonstrated ability to turn recurring incidents into systemic fixes
Track record of leading technical initiatives across multiple teams, driving adoption of shared standards, and mentoring other engineers
Experience quantifying the impact of infrastructure changes on availability, latency, and cost
Strong written communication, including standards and guidance that teams can adopt on their own
[**THE BELOW ARE INSTRUCTIONS FOR RECRUITERS.***
WHEN COPYING INTO WORKDAY, INCLUDE
ALL
OF THE TEXT BELOW.
DO NOT DELETE OR FILL OUT ANY OF THE INFORMATION BELOW.
]
[DELETE IF NOT APPLICABLE TO ROLE] For U.S. non-variable roles use the template below:
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $X - $X
USA base pay range (all other U.S. states) per year: $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] For U.S. variable roles use the template below:
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $X - $X
USA On Target Earnings (all other U.S. states) per year: $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] For CAN/GBR roles use the template below:
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
(CHOOSE ONE - CAN or GBR) base pay range per year: $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] For POL roles use the template below:
Total Rewards
We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.
In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.
Base Pay Grade – N
$XXX-$XXX
Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.
In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.
Equity Grade – 4 (awarded in US Dollars)
Affirm Holdings, Inc. Equity Grade example
Equity grade: 2
New hire equity: $16,000-$24,000
Annual Refresh: $5,000
Reward equity: $0-$75,000
Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.
In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:
Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
Comprehensive private healthcare through Lux Med's Platinum package.
A MultiSport card to support your health and well-being.
Learning and development programs to help you grow professionally.
Family healthcare support through Maven and parental leave support through Parentaly.
Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
Financial well-being support through Northstar, with unlimited access to Certified Financial Advisors and planning tools at no cost to you.
Employee Resource Groups (ERGs) that foster connection and inclusion.
Eligibility for creative tax benefits, subject to applicable law, role, and company policy.
Location - Remote Poland
The majority of our roles can be located anywhere in Poland.
**This job description is not a contractual document, and is not intended to have binding force.**
LI-Remote
[DELETE IF NOT APPLICABLE TO ROLE] For ESP roles use the template below:
Compensation & Benefits
Base Pay Grade -
Equity Grade -
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
ESP base pay range per year: €X - €X
Additional benefits include:
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups
[ONLY KEEP THIS IF WE DO NOT SPONSOR THE ROLE] Please note that visa sponsorship is not available for this position.
[REMOVE IF POSTING IS NOT REMOTE] LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
You will run the external audit calendar for our SOX 404 program as we scale toward an IPO. That means coordinating with our external auditors across the year, aligning testing windows with control owners, educating our control owners, and keeping requests and deliverables on schedule. You will also own SOX scoping and risk assessment cycles, deficiency tracking, and status reporting, and help roll out our GRC platform so the program runs from one system of record instead of spreadsheets. You will scale the program through AI-enabled workflows that reduce manual effort and speed up our SOX program.
This role reports to the Head of Business Controls and works closely with everyone on the SOX and Internal Audit team. This is an individual contributor role for someone who keeps a complex program on schedule, writes clearly, and makes the program simpler each cycle.
Key responsibilities
Own the annual SOX audit calendar, including interim and year-end testing windows, walkthrough schedules, and key deliverable dates agreed with external auditors.
Serve as the day-to-day point of contact for external auditor requests. Triage, route, and track each request to closure, including PBC (provided-by-client) lists and evidence deliveries.
Coordinate auditor walkthroughs and fieldwork with process owners, control owners, and the SOX Testing team, so each control owner is asked for the same evidence once.
Track auditor findings, management responses, and deficiency follow-ups, and report status to Internal Audit leadership.
Prepare control owners and process owners for auditor sessions, and get evidence delivered on time without direct authority over them.
Lead the annual SOX scoping and risk assessment, including quarterly refreshes, and support the annual Fraud Risk Assessment, so the program has appropriate scope and coverage under COSO.
Monitor BP and IT SOX testing and report status to leadership and share status with external auditors
Lead work with the business to improve control documentation, including education of templates and SOX guidance.
Find optimization and automation opportunities across the SOX lifecycle through the use of AI.
Support the rollout of the GRC tool for SOX, including control libraries, workflows, evidence requests, and testing templates.
Define the data and reporting requirements the platform must meet, and test that it produces what the program needs.
Run the quarterly sub-certification process and report results to leadership
Own SOX program status reporting: dashboards and metrics for leadership, audit calendar progress, and deficiency and remediation status.
Own status reporting for the full SOX lifecycle: scoping and risk assessment, testing, deficiencies and remediation, segregation of duties (SOD), SOC 1 report reviews, the fraud risk assessment, and audit calendar progress.
Minimum qualifications
Big 4 audit firm experience on SOX 404 or ICFR engagements, including managing audit calendars, PBC requests, and fieldwork with external audit teams.
Experience working directly with external auditor teams on requests, testing schedules, and findings, from the company side.
Several years of hands-on SOX 404 experience, including scoping, risk assessment, control documentation, testing, and deficiency evaluation.
Working knowledge of the COSO framework, ICFR, and PCAOB standards.
Experience developing or maintaining Risk and Control Matrices and process documentation or flowcharts.
Experience implementing or administering a GRC systems
Experience reporting program status, metrics, and issues to senior leadership.
Ability to get control owners to deliver on time without authority over them.
Clear writing and calm coordination under deadline pressure.
A Bachelor's degree in a related field or equivalent experience.
Preferred qualifications
In-house SOX experience at a pre-IPO or newly public company.
Experience running a fraud risk assessment.
CPA, CISA, or similar certification.
Comfort with SQL or data tools for reporting, and experience building lightweight automations, including with Claude.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.
What You’ll Be Doing
Operational Surveillance & Risk Detection
Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.
Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.
Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.
Case Processing & Escalation
Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.
Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.
Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
Operational Efficiency, AI & Continuous Improvement
Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.
AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.
Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and
ML
/AI model accuracy
Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.
Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.
What We Look For In You
Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.
AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.
Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.
Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.
Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).
Nice to Haves
Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.
Understanding of
market abuse
indicators, insider trading, or conduct risk concepts within financial services or digital assets.
Background in crypto, digital assets, Web3, or multi-lingual operational support.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Europe; France; United Kingdom; Spain; Germany; The Netherlands
Workplace: Remote
The Learning Team at ClickHouse is growing fast as more and more users discover the power of ClickHouse and its diverse use cases. As part of that growth, we want to ensure our hands-on training experience is best in class.
We are looking for someone to accelerate the way we build technical content and to bring AI-powered tools and agents directly into the learning experience for our students. You will own the infrastructure that powers releases, certification exams, hands-on courses, and learning environments. You will also lead GenAI initiatives to create content more effectively and to build a broader AI-powered user experience.
A TYPICAL DAY AS A CLICKHOUSE TECHNICAL CURRICULUM DEVELOPER, PLATFORM:
- Manage the infrastructure that supports our Content as Code
- New content PRs are thoroughly tested and easy to preview
- Merged PRs are automatically released
- Courses are periodically checked to ensure they are working properly
- Courses are easily updated with new features
- Lead the Learning team’s adoption of AI and GenAI:
- build tools, prompts, and workflows to go from topic to course faster
- Design and build AI-powered agents and tools for students
- Evaluate new AI/GenAI capabilities and models as they emerge
- Write and maintain provisioning and grading scripts for hands-on certification exams
- Debugging issues that affect learners, instructors, and exam candidates
- Building and running observability for everything learning: usage, failures, catalog health, dashboards, and alerts
- Building and running analytics for user activity across all learning tools
- Design and maintain hands-on lab environments across all training formats
REQUIREMENTS:
- 5+ years of experience with technical curriculum development on databases and/or distributed systems
- 3+ years of experience in a technical education infrastructure or DevOps role (e.g. building and operating lab or sandbox environments)
- Experience with machine learning applications and/or GenAI focused on content generation, developer tooling, and AI agents
- 3+ years of experience building certification infrastructure including grading scripts for hands-on assessments
- Strong scripting and automation skills, including experience with infrastructure as code, CI/CD pipelines, and GitHub
- A self-motivated attitude that provides you with the desire and determination to complete projects in a fast-paced startup environment
- Ability to learn new technologies quickly and effectively
- Excellent communication skills, including the ability to write clear runbooks and technical documentation
- You have a high level of responsibility, ownership, and accountability
BONUS POINTS:
- Experience with SQL
- Experience with ClickHouse database
- Experience with one or more Cloud Service Providers such as AWS, GCP, or Azure
- Ability to work cross-functionally amongst engineering, support, product, and development teams
- Technical degree (e.g., Computer Science or related field)
YOU'LL LOVE THIS ROLE IF:
- You thrive working at the intersection of engineering, AI, and education, building systems that directly impact how people learn
- You are self-driven, curious, and eager to continuously learn and grow
- You possess a mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Join our InfoSec team at Tenable as a hands-on Mid Risk and Compliance Analyst. Drive compliance and assurance efforts for our products and cloud services while assisting with external risk assessments, security assessments, and audits. Make a real impact on our organization's security and customer trust and come join us at Tenable!
Your Opportunity:
Serve as a company representative with prospects, customers, and partners for security questionnaires, assessments, and audits
Collaborate with Sales, Engineering, Information Security, IT, and Product Development teams to communicate compliance obligations and requirements
Complete Third-Party Risk Assessments (TPRM Program) for new and potential vendors
Educate stakeholders on their responsibilities
Coordinate and participate in internal and external audit walkthroughs
Help guide and perform remediation of issues identified during third-party assurance or internal reviews
Support special projects as needed, which may include:
Assisting in the development and execution of the internal compliance program, involving preparation for audits, certifications, and risk assessments.
Assisting in the development, administration, and continuous monitoring of internal security controls.
What You'll Need:
Able to work hybrid/onsite location at HQ in Columbia MD. This position is US-based only
4+ years of experience performing information security and vendor risk assessments based upon industry accepted standards
4+ years of experience in responding to security assessments, SAQs, compliance requirements, etc
4+ years of experience with implementation, monitoring, and reporting of control processes, documentation, and remediation items
Experience working with the Federal Risk and Authorization Management Program (FedRAMP)
Be self-driven with the ability to work independently and comprehend all requirements
Strong communication skills and ability to collaborate effectively with all levels
Analytical mindset with a rational, pragmatic, and realistic approach to security, risk, and compliance
Ability to adopt and utilize technology, with advanced proficiency in Excel, PowerPoint, and Vizio.
And Ideally:
Knowledge of governance, risk and compliance frameworks (GRC)
Experience performing or undergoing internal and external audits
Relevant security certifications (SSCP, Sec+, CISA, etc)
Experience in a Big 4 or similar security consulting or risk assurance role
Experience with conducting audits, privacy, BC & DR Program Management
BS, BA in Information Technology, Computer Science, Information Security, or other related field
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$80,500
—
$107,166.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Hybrid - Sydney
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.
To be successful in this role, you must be an excellent communicator who’s able to earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system.
Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience.
What You Will Do:
Handle cases for all Vercel customers.
Handle customer issues outside of regular case channels.
Work with the community to provide advice and assistance.
Develop and improve internal tools alongside engineering.
Complete engineering work on a regular basis.
Specialize in a specific product area and owning that within the team.
Improve internal documentation, processes, and policies.
Assist Customer Success Managers with Enterprise requests.
About You:
Frontend development experience, ideally with React and Next.js.
A firm understanding of cloud technologies and serverless computing.
A desire to engineer solutions for problems to resolve root causes.
Exceptional communication skills, both written and oral.
Comfortable working with a fully remote, globally distributed team.
Availability to work within a weekend and on-call rota.
A passion to deliver a customer experience second to none.
Bonus if You:
Have experience working with backend development, especially Node.js.
Are open to a higher-compensated Saturday-Tuesday schedule
Have experience with CDNs and setting up cloud infrastructure.
Work with monorepos or custom CI/CD pipelines.
Understand DNS well and can explain this clearly to others.
Are experienced with incident management and procedural communication.
Use your experience to mentor other members of the team.
Benefits & Perks:
Competitive compensation and stock options.
Inclusive Healthcare Package (US only).
Flexible working style - 100% remote, with teammates located throughout the globe.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
Generous Gear Credit.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
ГибридLondon, England
Hybrid - San Francisco
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