Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a resilient, high-energy Sales Development Representative to join a fast-growing sales and lead generation powerhouse. In this role, you won't just be making calls; you will be the engine driving growth for a diverse portfolio of clients by connecting them with their ideal customers. This is a remote-first position designed for a hunter who thrives on high-volume outreach, enjoys the art of persuasion, and is eager to master the craft of B2B sales in a supportive, fast-paced environment.
Key Responsibilities
Execute a high volume of daily outbound prospecting activities, including 100+ phone calls, strategic emails, and LinkedIn outreach.
Identify, engage, and build rapport with key decision-makers across various industries.
Qualify leads against rigorous, client-specific criteria to ensure high-quality pipeline.
Schedule qualified meetings and appointments for Account Executives and client teams.
Maintain meticulous records of all prospect interactions and data within CRM systems.
Conduct independent research to identify new market opportunities and potential customers.
Collaborate closely with management to refine outreach strategies and optimize campaign performance.
Represent clients with professionalism, acting as a seamless extension of their brand.
Requirements
Proven experience in logistics, manufacturing, supply chain, print & design, printing, or a closely related industry.
Proven experience in sales, telemarketing, lead generation, or a high-intensity customer-facing role.
Exceptional verbal and written English communication skills.
The stamina and discipline to handle 100+ outbound calls per day.
Resilient mindset with the ability to handle rejection and stay motivated toward targets.
High level of organization and sharp attention to detail.
Ability to work independently and maintain high productivity in a remote environment.
A reliable high-speed internet connection and a professional home office setup.
Nice-to-Haves
Prior experience as an SDR, BDR, or Appointment Setter.
Experience generating leads for high-ticket B2B products or services.
Proven track record of engaging C-suite executives, Founders, and senior decision-makers.
Familiarity with CRM platforms like HubSpot, Salesforce, or Pipedrive.
Experience with prospecting tools such as LinkedIn Sales Navigator, Apollo, or ZoomInfo.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United Kingdom; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Our client is a UK-based B2B sales and revenue growth company that helps businesses accelerate their commercial performance through sales development, training, and structured sales methodologies.
With a strong focus on developing high-performing sales professionals, the company is looking for a Head of Sales - Sales Trainer to take ownership of onboarding and new-hire sales training across its growing team.
Job Summary
This is an exciting opportunity for an experienced Sales Development Representative (SDR), B2B sales professional, or Sales Trainer who is passionate about coaching and developing others.
You’ll take ownership of onboarding new sales hires, equipping them with the knowledge, practical skills, and confidence they need to perform successfully from day one.
You’ll deliver structured training across core B2B sales competencies, including prospecting, objection handling, communication, and full sales-cycle fundamentals. You’ll also continuously improve the onboarding program based on new-hire performance and evolving business requirements.
This remote sales trainer role is particularly well suited to someone who has performed successfully in an SDR, outbound sales, telesales, or call centre environment and wants to build their career around sales coaching, enablement, and people development.
Key Responsibilities
Own and deliver structured onboarding, induction, and sales training programs for new hires.
Coach new starters on essential B2B sales skills, including prospecting, lead generation, cold outreach, objection handling, qualification, and sales-cycle fundamentals.
Design, adapt, and continuously improve training materials based on business requirements and new-hire performance.
Monitor new hires throughout onboarding and identify areas where additional coaching or support is required.
Provide clear, constructive, and actionable feedback to help new team members improve quickly.
Deliver engaging remote training sessions that combine sales theory with practical exercises and real-world scenarios.
Work closely with sales leadership to ensure training content aligns with commercial objectives, processes, and performance expectations.
Stay up to date with modern sales methodologies, tools, and best practices and incorporate relevant techniques into training.
Help create a consistent, high-quality onboarding experience that prepares new hires for long-term success.
Requirements
Current or previous experience as an
SDR, BDR, Sales Trainer, New Hire Trainer, Sales Coach
, or similar role.
Strong hands-on experience within
B2B sales, outbound sales, telesales, or a call centre environment
.
Solid understanding of prospecting, lead generation, objection handling, qualification, and sales fundamentals.
A genuine passion for coaching, mentoring, and helping people develop.
Excellent presentation, facilitation, and communication skills.
Ability to explain complex sales concepts in a simple, practical, and engaging way.
Confidence providing constructive feedback and coaching individuals with different experience levels.
Excellent written and spoken English.
Comfortable working independently and collaboratively within a fully remote, distributed team.
Able to consistently work UK business hours.
Benefits
💰 Competitive salary: Compensation based on experience and qualifications.
🌎 Fully remote: Work remotely while collaborating with a UK-based team.
🚀 High-impact role: Take ownership of new-hire sales training and directly influence the success of incoming sales professionals.
🎓 Training & development focus: Build your career around sales coaching, enablement, and developing high-performing teams.
🧠 Ownership and autonomy: Help shape and continuously improve the company's onboarding and training programs.
Location: Chicago
Our formula for success is to hire exceptional people, encourage their ideas and reward their results.
As a
Floor Trader
, you will participate in a comprehensive training program designed to build your understanding of our products, markets, and approach to trading. You will split your time between the Cboe trading floor and DRW’s trading desk, gaining exposure to both floor-based and voice trading while developing the skills needed to take on increasing responsibility. You will work closely with experienced traders and brokers to understand market dynamics, evaluate trading activity, and improve the tools used to support real-time analysis and decision-making.
How you will make an impact…
Contribute directly as a Floor Trader at DRW, building market knowledge and trading judgment through hands-on experience
Analyze order flow, trading activity, and broker behavior to identify patterns and potential trading opportunities
Develop, maintain, and enhance tools, models, algorithms, and systems that support trading analysis, visualization, and risk management
Partner with traders and engineering teams to define requirements and help develop market-beating trading tools
Monitor market activity and communicate timely, relevant market information to other team members
Research new market opportunities and contribute ideas to the team
Take on increasing ownership of trading decisions and risk as your knowledge and experience grow
What you bring to the team…
A bachelor’s in economics, finance, mathematics, statistics, computer science or any related field and have an expected graduation date between
December 2026
and
June 2027
A genuine interest in financial markets and a desire to build a career in trading
The ability to make thoughtful decisions in a fast-paced, high-pressure environment
Strong communication skills and the confidence to interact effectively with traders, brokers, and other market participants
A collaborative mindset, intellectual curiosity, and willingness to learn from feedback
Prior trading or financial-markets experience is helpful but not required
Proficiency in python is a plus
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The annual base salary for this position is $200,000. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Investor Relations team manages our relationships with shareholders, prospective investors, and the broader financial community, and helps educate investors on Anthropic's mission, strategy, and financial performance. As the Operations Lead for the team, you'll own the administrative and operational backbone that keeps IR running smoothly, from coordinating investor meetings and preparing the team for them to managing the vendors and logistics behind high-profile events and visits.
You'll work directly with the Head of Investor Relations and the IR team, and cross-functionally with Finance leadership, Finance & Strategy, Capital Markets, Accounting, Corporate Legal, Communications, and Workplace, to make sure every investor touchpoint reflects well on Anthropic. Because the function is still being built, you will often be creating the process rather than following one. This role suits someone who is highly proactive, thrives on structure, anticipates needs before they arise, and enjoys being the person who makes complex logistics look effortless.
Key responsibilities
Schedule and coordinate investor calls, meetings, and briefings, managing calendars across multiple stakeholders and time zones, and helping the team prioritize when investor demand exceeds our capacity
Partner with internal teams and on-site staff to plan and execute investor events, visits, and other in-person engagements
Prepare the team and executives for investor conversations and capturing follow-ups afterward
Own vendor relationships for IR-related services, from sourcing through ongoing management of scope, budget, and performance
Help the team set agendas and priorities, tracking deliverables and following up to ensure commitments are met on time
Maintain and organize IR records, the investor contact database and interaction history, and shared materials so information stays easy to find and current, and help select and run the tools the team uses to track shareholder engagement
Serve as a primary point of contact for internal stakeholders and external partners on logistical and administrative questions
Build and document the recurring processes a growing IR function needs, from meeting request intake through post-meeting follow-up, and keep improving how the team operates day to day
Partner with Corporate Legal and Communications on the handling and review of investor-facing materials, so information moves through the right checks
Support ad hoc projects as investor relations priorities evolve
Minimum qualifications
Experience coordinating complex calendars, meetings, or events across multiple stakeholders
Experience managing vendor relationships, including scope, budget, and performance tracking
Strong organizational skills, with the ability to juggle multiple priorities and deadlines
Excellent written and verbal communication skills
Demonstrated judgment handling sensitive, confidential, and market-sensitive information with discretion
Comfort operating autonomously in a newly formed team, including building processes and systems that do not exist yet
Preferred qualifications
Experience supporting an investor relations, capital markets, or finance leadership function, ideally in a company that was growing quickly
Familiarity with the needs of external-facing, high-stakes engagements
Experience operating in a fast-paced, high-growth company environment
A proactive, detail-oriented approach to identifying and solving problems before they become issues
Familiarity with investor relations or CRM tools for tracking shareholder engagement, and comfort using AI tools to work faster
Curiosity about financial markets, technology, and AI, and interest in how a research-driven company explains itself to investors
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our philosophy:
We believe in relentless automation of repetitive tasks.
We have the curiosity and drive to dig deep and find creative solutions.
We believe our goal is to find the right solution rather than always being right.
We provide exceptional customer service to our teams and trading desks.
We care more that the right thing is done than about rigid job descriptions or boundaries.
What you’ll do:
Administer core Microsoft services: Active Directory, DNS, DHCP, Group Policy, Exchange (on-premise, Online, hybrid).
Deploy, maintain and support Windows Server environments (2016–2025).
Support Microsoft cloud services (Entra ID, OneDrive, Copilot, Microsoft 365 services).
Configure single sign on and federation (SAML, OAuth/OIDC, SCIM).
Triage and resolve tickets from the operations queue; respond to critical production incidents.
Implement planned and ad hoc changes in accordance with firmwide change management processes.
Maintain clear system documentation and capture specialized configurations as repeatable runbooks.
Participate in a global support team with on call rotation and occasional weekend maintenance.
Your background:
5+ years managing Windows Server infrastructure in high visibility, mission critical environments.
Deep expertise in Windows Server services: Active Directory, Group Policy, DNS, DHCP, Failover Clustering, load balancers.
Hands on experience with Entra ID, Exchange (Server/Online/Hybrid), MECM (SCCM).
Proficient with scripting (PowerShell, Python), IAC (e.g. Terraform, Ansible) and version control (GitHub, GitLab, Bitbucket).
Strong networking knowledge and experience with server hardware and hypervisor/VM deployments.
Excellent documentation and knowledge management skills; ability to turn ad hoc tasks into documented, repeatable processes.
Proven ability to troubleshoot and resolve critical issues under pressure (trading/low latency environments a plus).
Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics
You are eager to learn, collaborate, and find solutions under interesting constraints
Bonus points if you have:
Experience with Splunk, Grafana, Alertmanager, Prometheus
Familiarity with containerization and Kubernetes.
Prior experience in the trading or financial services industry.
The annual base salary range for this position is $155,000 to $185,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Vice President, Partnerships
Level:
Director (we are open to hiring at Senior Director level for more experienced candidates)
Role overview
GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector.
To reach this milestone, we have brought all fundraising efforts under one leadership, to enable better coordination and optimisation of fundraising streams and operations over time. This unified approach is building a high-performance fundraising team that identifies and secures high-quality leads, while standardizing revenue operations and knowledge-sharing across all verticals, enabling a better donor experience and securing long-term funding to achieve our goals of eliminating extreme poverty and responding better in crisis.
The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale. As we grow our Emergency Cash and US work alongside our work on ending extreme poverty, the candidate will also help ensure fundraising strategies are complementary rather than competing. This is a BizOps-first role. You will build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable, and you will represent Fundraising to Finance, Compliance, Grants Management, and the People team.
Alongside this, the role carries a chief-of-staff dimension: partnering with the Vice President of Partnership on strategic priorities, high-stakes internal and external communications, and organizational change management, so the VP's time is focused on the highest-impact work.
Depending on the skills and interests of the person we hire, this role may grow to manage a team of 3-5, covering some combination of: fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management. Reflecting our "Team Next" value and commitment to organizational excellence, this person will drive cross-functional collaboration to ensure fundraising operations scale seamlessly alongside our global growth.
Key responsibilities
Own Fundraising's revenue operations: data, systems, and process (primary focus)
Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth.
Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction.
Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions.
Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution.
Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization.
Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support.
Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales.
Build and lead a team as the function matures
As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area.
Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals.
Act as the go-to liaison between Fundraising and other functions
Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes.
Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched.
Partner with the VP on strategy and organizational effectiveness (chief-of-staff functions)
Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications.
Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work.
Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed.
Lead on cross-fundraising initiatives and priorities
Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives.
This role would suit somebody who is comfortable working in a fast-paced environment, who is energized by building systems and structure out of ambiguity, and who enjoys pulling together disparate workstreams into a cohesive, impactful strategy. It's a strong fit for someone with a business operations, revenue operations, or chief-of-staff background who wants a role weighted toward building and owning systems (and, over time, building a team) rather than one focused primarily on executive support.
What we're looking for
8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization.
Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on.
Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions. An advanced degree (e.g. MBA) is a plus, not a requirement.
Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line.
Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5.
Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials.
Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence.
Bonus
Experience working with institutional donors or fundraising teams in Africa.
Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
For Director level:
United States
Base Salary:
$134,400
Bonus at Target Performance:
15% (~$20,160, with potential for upside. At the referenced 1.17× performance multiplier: ~$23,587)
Estimated Total Compensation at Target:
$154,560+
Annual Benefits Stipend:
$21,393
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
15% (~$15,942, with potential for upside. At the referenced 1.17× performance multiplier: ~$18,652)
Estimated Total Compensation at Target:
$122,222+
Annual Benefits Stipend:
$21,393
For Senior Director level:
United States
Base Salary:
$166,980
Bonus at Target Performance:
15% (~$25,047, with potential for upside. At the referenced 1.17× performance multiplier: ~$29,305)
Estimated Total Compensation at Target:
$192,027+
Annual Benefits Stipend:
$21,393
Kenya
Base Salary:
$137,910
Bonus at Target Performance:
15% (~$20,687, with potential for upside. At the referenced 1.17× performance multiplier: ~$24,203)
Estimated Total Compensation at Target:
~$158,597+
Annual Benefits Stipend:
$21,393
This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Amman, Jordan
Workplace: fully
Must Love Humans! 🩵
At Tribe Wellness Sales, we’re on a mission to help people live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many people grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, people miss out on better health, customers lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for individuals and their loved ones.
What You'll Do:
Sell:
You’ll sell products and services for our human wellness clients, with millions of satisfied customers and growing!
Grow:
Work with a broad range of potential customers, transforming clients’ one-time customers into brand loyalists.
Learn:
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
Earn:
Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
Live:
Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun.
Sales Ethics:
We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims.
Brand Integrity:
We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations.
What's In It For You:
Earnings:
This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from
$250-$2,500
. There is no cap on commissions.
The Tribe Tool Kit:
We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones.
Remote Work:
You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
Be Part of the Tribe:
No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
What We’re Looking For:
Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations.
This means you should have:
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio.
Minimum
[10] Mbps download / [5] Mbps upload
of dedicated bandwidth, with
latency under ~150ms, jitter under ~30ms, and packet loss under ~1%
.
Join us if you’re ready to play a pivotal role in reshaping the world of human health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
Tribe Wellness is your tribe.
Apply today and work with a very different type of company.
#li-remote
Location: Beirut, Lebanon
Workplace: fully
Must Love Dogs!! 🐕🦺
At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people.
What You'll Do:
Sell:
You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing!
Grow:
Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists.
Learn:
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
Earn:
Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
Live:
Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun.
Sales Ethics:
We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims.
Brand Integrity:
We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations.
What's In It For You:
Earnings:
This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from
$250-$2,500
. There is no cap on commissions.
The Tribe Tool Kit:
We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones.
Remote Work:
You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
Be Part of the Tribe:
No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
What We’re Looking For:
Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations.
This means you should have:
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio.
Minimum
[10] Mbps download / [5] Mbps upload
of dedicated bandwidth, with
latency under ~150ms, jitter under ~30ms, and packet loss under ~1%
.
Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
Tribe Wellness is your tribe.
Apply today and work with a very different type of company.
#li-remote
Location: United States
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Senior Technical Trainer delivers high-quality, high-impact instructor-led and blended learning experiences to customers, implementation partners, and internal teams across classroom, virtual, and online modalities. This role owns the full training lifecycle; from designing and developing engaging course content to facilitating live sessions, managing the classroom experience, and continuously improving programs based on CSAT, NPS, and other performance data. The Senior Technical Trainer partners closely with internal subject matter experts, Product, and Go-To-Market teams to ensure all audiences are equipped to successfully implement and use the Reltio platform, while also supporting certification programs, LMS course management, and other training operations as needed. This is a self-directed, high-visibility role suited to someone who can translate complex technical concepts into clear, effective learning experiences for audiences with varying levels of technical knowledge
Job Duties and Responsibilities:
Deliver instructor-led and blended learning (classroom and remote) technical training to customer teams, implementation partners, and platform end-users, including workshops and technical bootcamps with high CSAT and NPS scores.
Deliver classroom learning experiences, labs, discussions, Q&A sessions, in live onsite or virtual classes that engage employees, customers, and partners.
Own the classroom experience, managing delivery and break timing and pacing, while adhering to the published event time and overall agenda.
Manage student activities, communications, student support items; including proctoring live exam sessions, reviewing AI proctored exams, grading student assignments, and managing Training service tickets opened by students.
Own design, development, and publishing of engaging course content and learning activities, for ILT, online, and virtual modalities, including continuous evaluation and improvement cycles.
Partner with internal subject matter experts to continuously learn, guide, and deliver the highest quality training.
Proactively implement training course CSAT and NPS evaluations, collect metrics, and strategize on training program improvements.
Collect and maintain training data to support department key performance indicators.
Leverage AI-enabled tools to enhance technical training delivery, content refinement, learner engagement, and analysis of training effectiveness (e.g., insights from feedback, assessments, and performance data).
Guide certification tracks for technical roles and organize training material to align with the certification program vision.
Effectively communicate to manager and leader level, be a change agent to build and promote sustainable, scalable training.
Maintain, coordinate, and communicate training schedules with end users and stakeholders.
Review and approve proctored certification exams.
Coordinate with and support the Go To Market teams to ensure partners and customers are trained accurately to be able to deliver Reltio implementations successfully.
May facilitate Certification Drives as needed.
Maintain Certification Status
Trainers are expected to maintain active certification on Reltio's most technical role-based credentials — currently the Solution Architect Project-Ready Certification. Certifications must be achieved within 90 days of hire, or within 30 days of an updated content release. This requirement may be adjusted at any time in line with updated content releases or curriculum delivery needs.
Lead special projects:
May be called upon at any time to lead projects aligned with Training or broader Company initiatives, with accountability for managing project assignments and deliverables. (Does not include personnel resourcing or hiring authority.)
Serve as backup for operational items as needed
Duties may include, but are not limited to, managing course enrollments, addressing service tickets, managing training tenants, assisting with certification drives, and scheduling training events.
LMS Course Management: Build and manage course objects and related training materials, including prerequisites, course materials/documentation, attendance, participation requirements, assignments, and other course administration activities, in accordance with established LMS standards and guidance.
May require domestic and international travel, as well as flexibility to support learners and stakeholders across time zones.
This role requires flexibility based on training schedules, class delivery needs, and business priorities. Training delivery may require extended workdays to prepare for, facilitate, and close out sessions, depending on class format and learner needs.
Training assignment frequency will vary based on business demand
Facilitate sessions with strong classroom management, sound judgment, and adherence to the published learning agenda
Skills You Must Have:
Bachelor’s degree in a technical field such as Computer Science or equivalent relevant experience.
Minimum 5 years of experience conducting instructor-led training, live or virtual, in data management or Software-as-a-Service (SaaS) product or Platform-as-a-Service. (PaaS); data management experience preferred.
Minimum 5 years of experience designing and developing instructor-led courses with technical subject matter content.
Experience working with cloud-based APIs, API tools (like Postman), and familiarity with JSON.
Demonstrated project or program management experience, including ownership of deliverables, timelines, stakeholder coordination, and outcomes.
Strong facilitation and presentation skills, with the ability to engage learners at varying levels of technical knowledge and experience in virtual and in-person learning environments.
Self-sufficient, self-starter with a proven track record of owning training projects.
Experience working with Learning Management Systems, project management systems, such as
Monday.com
and Jira, productivity tools, such as MS Office and Confluence.
Ability to adapt quickly to evolving products and technology.
Strong written, verbal, and interpersonal communication skills.
Ability to build strong working relationships across departments, geographic locations, and time zones.
Ability to quickly grasp complex technical concepts and translate them into clear, effective presentations and documentation appropriate for learners of varying knowledge and experience levels.
Experience with ETL technologies and processes, data modeling techniques, and NoSQL data stores.
Experience developing role-based certification programs is preferred.
Skills That Are Nice to Have:
MDM, Data Quality, Data Management, Data Stewardship experience
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$85,000
—
$157,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
DRW is seeking a
Senior Database Engineer
with focus in PostgreSQL and Oracle who will be responsible for implementation, support and maintenance of mission critical database environments. The administration of these environments includes clustering, storage, securing, monitoring, performance tuning, troubleshooting, and disaster recovery. This person will help manage and support current and future database and storage environments and initiatives, and proactively evaluate physical and logical design and architecture of the systems to keep up with the dynamic and growing business needs of DRW.
Responsibilities:
Proactively manage and optimize various database platforms and related OS environments
Perform database performance and query tuning
Implement and maintain production and non-production databases
Perform database backups, restores, log shipping, mirroring and replication, etc.
Work with system engineering team on database server installations, configurations, system performance tuning and capacity planning
Collaborate with development teams on database design, implementation and usage optimization
Respond to production and business-critical issues and needs
Position Requirements:
5+ years of production PostgreSQL database engineering experience
5+ years of production Oracle database engineering experience desired
Strong UNIX/Linux skills
Experience with clustering, replication and mirroring a plus
Strong knowledge of database performance tuning and configuration tools
Strong technical problem-solving skills essential
SAN knowledge a plus
Proven ability to work in an agile, fast-paced environment, prioritize multiple tasks and projects, and efficiently handle pressure and stress
Must be self-motivated, possess strong initiative, and be willing to take on new challenges
Must demonstrate strong teamwork and collaboration skills
Ability to learn new technologies quickly and adapt to different work environments
Strong understanding of and the proven ability to comply with SDLC, source control and change management protocols
Excellent verbal and written communication skills
The annual base salary range for this position is $150,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization.
Responsibilities:
Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API,
Claude.ai
, Claude Code)
Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite
Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers
Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT)
Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies
Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks
Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies
Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption
Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales
Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise
Conduct regular 1:1s, performance reviews, and career development planning for direct reports
Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development
Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio
Develop customer advocacy programs including case studies, testimonials, and reference architecture development
Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions
You may be a good fit if you have:
7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience
Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies
Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team
Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values
Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures
Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings
Strong executive presence and ability to represent Anthropic with customer technical and business leaders
Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes
Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning
Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes
Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs
Track record of achieving team targets for expansion, retention and customer satisfaction
Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Inver Grove Heights Animal Hospital - Inver Grove Heights, Minnesota
Inver Grove Heights Animal Hospital in Inver Grove Heights, Minnesota is welcoming a Licensed/Credentialed Veterinary Technician to our team.
About Us:
Inver Grove Heights is an AAHA accredited hospital, whose patients are mainly dogs and cats with a few exotic furry and some scaley patients. Our hospital has been a pillar of veterinary medicine in the Inver Grove Heights area for 38 years. We built our reputation for excellence through a
commitment to exceptional client
care delivered by a
dedicated and passionate staff
!
You can expect a
s
upportive environment
that will encourage you to be the best technician you can be. We place a high value on continuing education and on-going training.
Be ready for opportunities to learn & grow!
Our location is fully equipped with multiple dental tables and surgical suites. We are also equipped with a registered AKC semen storage unit and perform reproduction services. Hope you love puppies! Besides top of the line technology, we have a fitness room on-site that is open for all employees.
About You:
Credentialed veterinary technician with
strong technical skills
(to include placing IV catheters, venipuncture, administering premedication, anesthesia induction & monitoring, patient preparation, surgical nursing, and perioperative nursing care, dental prophylactics, radiographs, etc.)??
You understand the importance of maintaining a
positive, respectful, uplifting hospital culture
and genuinely love working with people that share that same value.?
Surgery & anesthesia
experience is a HUGE plus!
You are committed to outstanding client service, exceptional patient care and really
want to make a difference
!??
Anticipated Schedule:
Four 10-hour shifts
Some weekend hours required.
Urgent Care hours with shift pay differential available
Compensation:
Competitive Compensation - $22-26/hour (commensurate with experience)
Benefits:
PTO
Employee Assistance Program
401K
Medical
Dental
Vision
Voluntary Life and AD&D insurance, long-term care, Accident, Critical Illness, and Hospital Indemnity Employer Paid Life and AD&D
*Eligible for performance-based bonus
Compensation Range
$22
—
$26 USD
Inver Grove Heights Animal Hospital - Inver Grove Heights, Minnesota
Location: Paris, France
Workplace: Hybrid
🩺 Why Prévenir
Prévenir is a new Occupational Health and Prevention Service (SPSTI) in the Île-de-France region.
Our ambition is to rethink occupational health in order to improve its impact on employees’ lives and the experience of healthcare professionals, leveraging Alan’s technology.
Our first medical centre has opened at 117 Quai de Valmy, 75010 Paris, and this is just the beginning!
👉 To learn more about what day-to-day life is like at Prévenir, click here https://prevenir.fr/carrieres.
⭐ The role, concretely
Are you excited about building, structuring and scaling HR operations in a company that's just getting started? You will join Prévenir at a very early stage and help build the foundations of our People and administrative operations as the company scales. This role is particularly suited to someone who has already experienced a fast-growth environment, whether in a start-up, scale-up or during a 0-to-100 journey.
We're in the early chapters: this isn't about running existing processes — it's about creating them from scratch so they hold up at much larger scale. The role brings a product mindset to People operations, where every key moment of the employee experience is carefully designed, with a constant focus on simplicity and automation. You'll work closely with Lucie, who makes the final calls depending on topic complexity and supports you as you grow into autonomy.
Your time is split between:
- Employee journey: onboarding, probation-period tracking, setting up and running performance reviews, feedback processes, and monitoring team engagement.
- Documentation & operational efficiency: writing clear, user-centric documentation, spotting friction, simplifying or automating recurring processes. You leverage AI to multiply the impact of your work.
- People admin: leave and absence management, payroll back-and-forth, contracting and employee administrative follow-up, onboarding formalities and affiliations (health/provident insurance, occupational health), GDPR compliance.
- Operational finance: expense reports, preparing and sending accounting documents to Impulsa, preparing routine filings (including VAT).
Over time, this person will take ownership of payroll management in coordination with our accounting partner, with training and support.
👤 The profile we're looking for
Essential:
- At least 5-6 years of experience in People Ops, very hands-on, and comfortable with admin topics (e.g., managing the relationship with an accounting firm)
- Previous experience in a fast-scaling company, start-up or scale-up, ideally having helped build or scale People processes during a period of significant growth.
- Business curiosity: genuinely interested in what's happening on the business side, and able to connect your work to where the company is heading
- Versatility across People and Corporate/Admin topics, with a strong People focus
- Rigour and rock-solid attention to detail
- Autonomy: you don't wait to be told there's a problem — you spot it, bring a solution, and know when to loop someone in on the tricky ones
- Demonstrated interest in automating and improving recurring processes, and genuine enthusiasm for AI
- Comfort interacting with a wide range of stakeholders, including senior profiles when needed
- Fluent English (written and spoken) to interact with the Alan team
- Based in Paris or the Île-de-France region, with the ability to work onsite regularly, ideally three days per week or more.
Ideally:
- Experience in MedTech or in a start-up / scale-up
- Sensitivity to the medical world (professional or personal)
- Note: a 100% Occupational Health background may not be the right cultural fit, but worth testing
🙏 What we offer
- Location: 117 Quai de Valmy, Paris 10th, in a brand-new centre designed to support high-quality practice
- Base salary: between €53,000 and €61,000 gross per year, depending on experience and level
- Profit-sharing scheme: 10%, in line with Prévenir’s framework
- Benefits: daily transport costs covered, company restaurant, RTT days and regular team events
Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоheadUnited Kingdom; South Africa
Chicago
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leadSan Francisco, CA; Schedule and coordinate investor calls, meetings, and briefings, managing calendars across multiple stakeholders and time zones, and helping the team prioritize when investor demand exceeds our capacity
seniorChicago
УдалённоГеография найма не уточнена
Amman, Jordan
Beirut, Lebanon
seniorUnited States; May require domestic and international travel, as well as flexibility to support learners and stakeholders across time zones; Ability to build strong working relationships across departments, geographic locations, and time zones
seniorChicago
Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
ГибридParis, France
УдалённоГеография найма не уточнена
УдалённоHungary; Serbia; Montenegro; Portugal
УдалённоRomania; Serbia; Montenegro; Hungary; Portugal