Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Tallinn
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
WHAT ARE WE LOOKING FOR:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in Java with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
HES FinTech is an international technology company that develops comprehensive software for automating lending and financial services.
Languages: English — C1 or higher, Russian — fluent/native.
Location: Poland.
Job description.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
MetaMask is a self-custody wallet that does not hold users’ private keys. Blockchain transactions are generally irreversible, meaning a vulnerability in the product or its software delivery chain can lead directly to financial losses for users. As a result, MetaMask attracts sustained attention from financially motivated attackers and sophisticated supply chain actors.
We are looking for a
Senior Manager, Application Security
to lead application security across the MetaMask extension, mobile app, Snaps, backend services, DeFi primitives, stablecoins, and supporting smart contracts.
The role covers architecture, code, dependencies, build and release controls, security testing, and vulnerability disclosure. This is a hands-on leadership role. You will set the strategy and operating model, lead a small senior team, and remain directly involved in code review and threat modelling.
You will report to the Head of Security and work closely with MetaMask Engineering leadership to ensure security risks are understood, owned, and addressed.
Responsibilities
Leadership and planning
Lead and develop the Application Security team, including hiring, performance management and career development, while remaining directly involved in technical work.
Set the Application Security strategy, annual goals and quarterly OKRs in line with company objectives and the approved Target Operating Model. Define and track KPIs to measure performance and progress.
Report AppSec progress, coverage, remediation performance and material gaps to Security leadership and contribute to Risk Committee reporting.
Secure design and delivery
Define security review requirements across development and release, assess whether they are met and escalate unresolved risks.
Lead threat modelling and security design reviews across clients, APIs and backend services, including authentication, key management, signing and delegated actions. Assess trust boundaries across the full system and participate in architecture and RFC reviews.
Define software supply chain security requirements and work with engineering teams to implement and validate controls for dependencies, builds, artefacts and publishing.
Lead security code reviews across MetaMask applications and smart contracts, working with engineers and relevant specialists to address findings.
Define and evolve the secure development lifecycle to incorporate AI agents, including their access, actions and human review requirements. Set security standards for AI development tools, generated code and AI components in products.
Integrate security testing into development and delivery workflows, including static and dynamic analysis, dependency scanning, secrets detection and AI scanning. Evaluate tools and validate their findings.
Help engineers prevent recurring vulnerabilities through secure coding guidance, reusable libraries, training and the security champions programme.
Vulnerability management and external testing
Own application vulnerability assessment, triage, prioritisation and remediation tracking within the organisation’s vulnerability management framework. Correlate findings across clients, services and supporting infrastructure with the relevant owners to assess combined impact. Ensure findings have clear owners and deadlines, verify fixes and escalate overdue risks.
Set the scope and proposed investment for bug bounty, penetration testing and AI security scanning based on risk and results. Manage external providers, researcher relationships, rewards and payouts, and coordinate vulnerability disclosure.
Assurance and incident support
Provide evidence of application security controls for audits and assurance reviews, and support customer and partner due diligence.
Provide application security expertise during incidents, including vulnerability analysis and remediation support.
Qualifications
Required
:
At least eight years in application security or software engineering with a security focus, including two years leading people.
Strong practical code review skills in TypeScript/JavaScript, Go or Solidity across browser extensions, mobile applications and backend services, with the ability to identify vulnerabilities and work with engineers to fix them.
Proven experience securing applications across clients and backend services, including distributed authentication, authorisation and key management.
Experience building or substantially improving an AppSec programme, including security reviews, automated testing, AI scanning, vulnerability management and developer support, with sound judgement on where AI adds value and how to validate its findings.
Practical experience securing software supply chains, including dependency policies, software composition analysis, npm, artefact integrity and CI/CD.
Experience running bug bounty and penetration testing programmes, including selecting and managing external providers.
Working knowledge of EVM smart contract security, including common vulnerabilities, review methods, upgrade and admin controls, and assessing external audits.
A record of delivering security improvements through engineering teams outside your reporting line.
Clear written communication, from actionable threat models to concise summaries of risk for executives.
Preferred
:
Offensive security qualifications such as OSCP, OSWE or OSWA, or a proven record in bug bounty programmes or CTF competitions.
Experience securing browser extensions or mobile applications.
Experience securing development workflows that use AI, or AI components in production applications.
Experience in crypto, Web3 or another sector facing sustained attacks, such as fintech, payments or infrastructure.
Knowledge of or a strong interest in applied cryptography.
Familiarity with attacks by state actors against software companies, particularly DPRK supply chain and social engineering campaigns.
Experience providing evidence of secure development controls for SOC 2 or ISO 27001 assessments.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: New York; Brooklyn, NY
Workplace: Hybrid
Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world’s assets on one open, programmable blockchain platform.
As the Finance Lead at Ava Labs, you will help manage and strengthen our financial operations within the rapidly evolving cryptocurrency industry. This is a hands-on role requiring a self-starter who takes ownership from identifying a need through delivering the result. You will work closely with the CFO and cross-functional teams to drive financial clarity, maintain efficient operations, and ensure our financial practices align with regulatory requirements and business goals. You will partner with the CFO on financial execution and process improvement, with opportunities to contribute to broader strategic initiatives as you grow in the role. Reports to the CFO.
WHAT YOU WILL DO
- Financial Planning & Analysis: Lead financial planning and forecasting across the business. Build and maintain financial models to support budgeting, scenario planning, and departmental decision-making.
- Hands-on Execution and Ownership: Personally drive finance projects from start to finish, including gathering and validating data, building models, investigating variances, and implementing solutions. Proactively identify what needs to be done and follow through to completion, independently resolving challenges and coordinating with others when their input or approval is needed.
- Operations and Compliance Oversight: Manage day-to-day financial operations, ensuring compliance with statutory law and financial regulations. Oversee the handling of crypto and fiat transactions, ensuring efficient payments and settlements in close collaboration with the treasury team. Maintain and continuously refine existing systems for expense management, equity and compensation plans, travel arrangements, and accounts payable.
- Cross-functional Collaboration: Serve as a financial liaison among engineering, compliance, business development, legal, and accounting teams. Work with People Operations and Human Resources to align financial processes with workforce planning.
- Performance Management: Track and report key financial and operational metrics. Partner with the Head of Business Operations and Analytics to analyze trends and variances and flag business risks and opportunities.
- Innovation and Process Improvement: Identify opportunities to refine financial processes and systems as the business scales, and recommend changes to existing workflows. Support the CFO in identifying processes that can be automated, planning, and implementation of automation.
- Investor Relations and Strategic Communication: Collaborate with the C-suite to prepare and present materials for board meetings and strategic updates. Experience in venture capital fundraising is a plus, although direct fundraising activities are not currently planned. Create visually engaging and digestible financial presentations that simplify complex information for diverse audiences, enhancing communication both within the company and with external stakeholders.
- Corporate Development and Strategy: Support the CFO on corporate development activity, including entity spinouts, divestitures, and asset sales, and help evaluate, structure, and execute potential investments, acquisitions, or similar strategic transactions as they arise.
- Tax Responsibilities: Support tax planning and compliance efforts, ensuring tax positions align with overall fiscal policy and legal requirements.
- Legal Agreement Review: Collaborate with the legal department to review the financial terms of contracts and agreements.
- Financial Communication: Communicate financial insights and risks clearly to the CFO and relevant stakeholders to support informed decision-making.
WHAT YOU WILL BRING
- Education: BA or BS in Finance or Accounting; an MBA from a top-tier school is preferred.
- Experience: Extensive experience in finance within the digital assets or fintech sector. Proven track record in cryptocurrency management, international payments, and trading platforms. Experience in investment banking, corporate development, and fast-paced startup environments is highly valued.
- Adaptability and Resourcefulness: Comfortable being scrappy and resourceful in a dynamic environment, with sound judgment on trade-offs and prioritization under pressure.
- Technical Skills: Advanced financial modeling and analytics skills, comfortable working with large datasets. SQL or statistics experience is a plus.
- Industry Knowledge: Solid understanding of P&L, balance sheets, cash flow management, and general accounting principles. Familiarity with the regulatory landscape for cryptocurrencies is a plus.
- Communication Skills: Strong written and verbal communication skills, with the ability to work effectively across cross-functional teams, and high integrity.
- Self-Starter with a Hands-on Approach: Demonstrated ability to turn ambiguous requests into concrete deliverables with minimal supervision. Willing to roll up your sleeves and perform detailed work yourself, take initiative without waiting for direction, and deliver results without relying on a supporting team to execute.
- Leadership and Team Management: Comfortable mentoring or overseeing junior finance team members as the team grows while remaining directly responsible for hands-on execution and delivery.
- Attention to Detail and Strategic Perspective: Strong attention to detail balanced with the ability to see the bigger picture; able to think critically and solve problems under deadlines.
CULTURAL ALIGNMENT
At Ava Labs, we thrive in a high-accountability, high-urgency environment where execution matters more than location. We value individuals who don’t just need structure - but create it. They don’t need reminders - they own the calendar. If you’re ready to lead a finance team at the bleeding edge of crypto innovation, you won’t just keep up - you’ll set the pace. If you’re excited about shaping the financial systems that power the next generation of decentralized technology, this is your moment to lead.
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
WHY AVA LABS?
Ava Labs builds Avalanche, the blockchain platform institutions use to bring finance onchain. Since Avalanche launched in 2020, we have helped exchanges, banks, asset managers and fintechs move from experiments to live products, from tokenized funds and private credit to stablecoin payments and, now, the clearing and settlement ledger for the NYSE’s upcoming tokenized securities platform. Avalanche lets institutions run their own purpose-built networks with the performance, costs and participation controls they need, while staying connected to a broad ecosystem of DeFi protocols, liquidity and developers.
We are a team of experts in engineering, finance, economics, product and law, headquartered in New York City. You will work alongside people who have built at leading banks, exchanges and crypto companies, with the scope to shape how capital markets move onchain over the next decade. Ava Labs is backed by investors including Andreessen Horowitz, Polychain Capital and Initialized Capital.
Ava Labs is committed to diversity in the workplace and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
Location: Cape Town, South Africa
Job Description: Digital Marketing Specialist
Location: Cape Town CBD,
(Office-based)
UK-aligned Working Hours:
10am-7pm (winter) and 11am-8pm (summer)
Reports to:
Head of Marketing (UK)
Department:
Marketing
Type:
Full-time
Role Overview
We are looking for a proactive, commercially minded
Digital Marketing Specialist
to join our growing Group Marketing team.
This is a varied, hands-on role covering digital campaign execution, marketing automation, CRM, website management, content optimisation and performance reporting across multiple brands within the OneDome Group.
You will play an important role in delivering marketing campaigns, improving customer journeys, building automated communications and identifying opportunities to increase engagement, lead generation and conversions.
The ideal candidate will have at least
3 years' experience in digital marketing
, be comfortable working across multiple channels and platforms, and have a strong interest in marketing technology, automation and data-driven performance improvement.
We're looking for someone who enjoys combining creativity with technology, takes ownership of projects and is confident using digital tools to make marketing more effective and efficient.
Key Responsibilities
1. Digital Marketing & Campaign Management
Support the planning, execution and optimisation of digital marketing campaigns across the Group's brands.
Coordinate multi-channel campaigns across email, websites, paid media and organic channels.
Work with internal content, design and marketing teams to deliver campaign assets and communications.
Build and optimise landing pages to support lead generation and customer acquisition.
Identify opportunities to improve campaign performance, customer engagement and conversion rates.
Support new product launches, promotional activities and wider marketing initiatives.
2. CRM & Marketing Automation
Build, manage and optimise email marketing campaigns using
HubSpot, Brevo and Microsoft Dynamics
.
Develop automated marketing workflows, including lead nurturing, onboarding, re-engagement and lifecycle communications.
Manage audience segmentation, contact lists and campaign targeting.
Support the integration of marketing platforms, websites, forms and CRM systems to improve lead capture and follow-up.
Monitor email performance and optimise campaigns through testing and data analysis.
Identify opportunities to automate repetitive marketing processes and improve operational efficiency.
Explore new marketing technologies, including AI-powered tools, to improve campaign delivery and customer engagement.
3. Website Management & Conversion Optimisation
Manage day-to-day website content updates and landing pages across multiple Group brands.
Use
WordPress
and other website platforms to publish, maintain and optimise digital content.
Work with internal development and IT teams to implement website improvements and resolve technical issues.
Support conversion rate optimisation (CRO), including improvements to landing pages, forms and customer journeys.
Ensure website content remains accurate, engaging, on-brand and aligned with marketing objectives.
Apply SEO best practices to improve organic visibility, website structure and content performance.
4. Content & Digital Communications
Support the development and distribution of content across websites, email and other digital channels.
Work closely with the content and design teams to deliver effective campaign messaging.
Repurpose and optimise existing content for different channels and audiences.
Ensure communications maintain brand consistency and comply with relevant guidelines.
Support the creation of engaging, conversion-focused content for B2C and B2B audiences.
5. Paid Media & Lead Generation (Support)
Support the delivery and optimisation of paid digital campaigns, including
Google Ads and Meta
.
Coordinate campaign landing pages, creative assets and tracking requirements.
Monitor lead generation performance and identify opportunities to improve conversion rates.
Collaborate with internal teams and external agencies to ensure campaigns are delivered effectively.
Support campaign testing, including messaging, creative variations and landing page experiments.
6. Analytics, Reporting & Performance
Monitor marketing performance across digital channels using
Google Analytics 4, CRM reporting and other analytics platforms
.
Track key performance indicators including traffic, leads, conversion rates, cost per lead and campaign engagement.
Produce regular marketing reports and communicate key findings to the wider team.
Analyse campaign and website performance to identify opportunities for improvement.
Support the implementation and validation of conversion tracking and marketing attribution.
Use data and insights to recommend improvements to marketing activities and customer journeys.
Skills & Experience
Essential
Minimum
2-3 years' hands-on experience
in a digital marketing or similar generalist marketing role.
Experience planning, executing and optimising digital marketing campaigns.
Practical experience using CRM and email marketing platforms such as HubSpot, Brevo, Mailchimp or similar.
Understanding of marketing automation, email workflows, audience segmentation and lead nurturing.
Experience updating and managing websites using WordPress or a similar CMS.
Good understanding of digital marketing channels, including email, paid media, organic search and content marketing.
Familiarity with Google Analytics 4 and digital marketing performance reporting.
Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities.
Analytical mindset with an ability to interpret performance data and recommend improvements.
Excellent written and spoken English, with strong attention to detail.
A proactive, problem-solving approach and willingness to learn new tools and technologies.
Nice to Have
Hands-on experience with
HubSpot, Brevo and Microsoft Dynamics 365
.
Experience building advanced marketing automation workflows and CRM integrations.
Experience with Power Automate, Zapier, Make or similar automation tools.
Familiarity with AI tools and their application in marketing operations and campaign delivery.
Experience supporting Google Ads and Meta advertising campaigns.
Knowledge of SEO best practices and tools such as SEMrush, Ahrefs or Screaming Frog.
Experience in conversion rate optimisation, A/B testing and landing page development.
Familiarity with Power BI, Looker Studio or other marketing dashboards.
Experience working with developers or IT teams on website and platform improvements.
Previous experience in property, financial services, mortgages or fintech.
About OneDome
OneDome is a fast-growing UK property and fintech group, bringing together mortgage, protection, conveyancing, property and wealth services to create a simpler, more connected customer experience.
With brands including
OneDome, CMME, Coreco, Better.co.uk, Mortgage Intelligence and Albany Park Finance
, our Group is transforming how consumers buy homes, access financial services and manage their money.
We are building a high-performing, technology-driven marketing function that supports growth across multiple brands and both B2C and B2B markets.
As part of this ambition, we're looking for a
Digital Marketing Specialist
who can help us deliver effective campaigns, develop smarter automated marketing processes and continuously improve our digital performance.
What We Offer
Competitive salary
Full-time, office-based role in
Cape Town
, working closely with our UK and South Africa teams
The opportunity to work across multiple established and growing brands within the OneDome Group
Broad exposure to digital marketing, paid media, CRM, automation and marketing technology
Hands-on experience with leading platforms including HubSpot, Brevo, Dynamics 365 and Google Analytics
Opportunities to experiment with AI, automation and emerging marketing technologies
A collaborative, ambitious marketing team with the opportunity to take ownership of projects and contribute ideas
Career development opportunities towards Digital Marketing Manager, Marketing Automation Manager or Marketing Operations Manager roles
Salary: R35,000 – R40,000 / month
Location: Riga, Latvia
Workplace: fully
About the Client
Our client is a growing European FinTech company operating in the regulated financial services and payments sector.
The company is expanding its operations and strengthening its payment infrastructure, with a strong focus on efficiency, compliance, and scalable processes.
Role Overview
We are looking for a hands-on
Payment Operations Manager
to oversee daily payment and back-office operations, manage financial controls, and contribute to the development of efficient and scalable processes.
You will take ownership of payment processing, safeguarding, reconciliations, treasury activities, and operational reporting while supporting payment infrastructure and system improvement initiatives.
This role offers a high level of autonomy and the opportunity to build and lead the Back Office function as the business grows.
Key Responsibilities
Manage end-to-end payment and back-office operations, ensuring accuracy, efficiency, and compliance.
Process and monitor client and internal payments, including verification, authorization, and transaction controls.
Oversee safeguarding processes, including daily reconciliations and compliance with regulatory requirements.
Manage treasury operations, liquidity monitoring, nostro account balances, and relationships with banking partners.
Support payment infrastructure projects, including SEPA connectivity, operational testing, and implementation.
Participate in core payment system improvements, including business requirements gathering, User Acceptance Testing (UAT), and data migration.
Prepare internal operational and regulatory reports, ensuring accuracy and timely submission.
Develop, document, and improve operational procedures, controls, and reporting processes.
Identify operational risks, resolve payment-related issues, and implement process improvements.
Contribute to the development and future management of the Back Office team as the company expands.
Requirements
2–3+ years of hands-on experience in payment operations within FinTech, banking, Electronic Money Institutions (EMIs), or Payment Institutions.
Strong understanding of payment infrastructure, financial operations, and payment processing workflows.
Practical knowledge of SWIFT MT/MX, SEPA Credit Transfer, and SEPA Instant.
Understanding of safeguarding requirements and reconciliation processes within regulated financial institutions.
Experience in payment processing, reconciliation, treasury operations, or liquidity management.
Experience working with operational controls, internal reporting, and financial processes.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Proactive, independent, and hands-on approach with a strong sense of ownership.
Good communication skills and the ability to collaborate with internal teams and external partners.
Languages: English and Russian.
Nice to have
Experience establishing or improving operational processes in a startup or growing FinTech company.
Experience with payment system implementations, integrations, or migration projects.
Previous experience mentoring colleagues or coordinating back-office activities.
Key Soft Skills
Strong ownership, accountability, and initiative.
High attention to detail and accuracy when working with financial transactions and data.
Problem-solving mindset and a proactive approach to operational challenges.
Ability to work independently, prioritize effectively, and meet deadlines.
Flexibility and adaptability in a growing business environment.
What We Offer
A key role in a growing European FinTech company operating in a regulated environment.
Opportunity to take ownership of payment operations and contribute to building scalable processes.
Direct involvement in payment infrastructure development and operational improvement projects.
High level of autonomy and decision-making responsibility.
Opportunity to grow into a leadership role and build the Back Office function.
Opportunity to make a meaningful impact on the company's operational development.
Location: Cyprus
Workplace: fully
About the Client
Our client is a growing European FinTech company operating in the regulated financial services and payments sector.
The company is expanding its operations and strengthening its payment infrastructure, with a strong focus on efficiency, compliance, and scalable processes.
Role Overview
We are looking for a hands-on
Payment Operations Manager
to oversee daily payment and back-office operations, manage financial controls, and contribute to the development of efficient and scalable processes.
You will take ownership of payment processing, safeguarding, reconciliations, treasury activities, and operational reporting while supporting payment infrastructure and system improvement initiatives.
This role offers a high level of autonomy and the opportunity to build and lead the Back Office function as the business grows.
Key Responsibilities
Manage end-to-end payment and back-office operations, ensuring accuracy, efficiency, and compliance.
Process and monitor client and internal payments, including verification, authorization, and transaction controls.
Oversee safeguarding processes, including daily reconciliations and compliance with regulatory requirements.
Manage treasury operations, liquidity monitoring, nostro account balances, and relationships with banking partners.
Support payment infrastructure projects, including SEPA connectivity, operational testing, and implementation.
Participate in core payment system improvements, including business requirements gathering, User Acceptance Testing (UAT), and data migration.
Prepare internal operational and regulatory reports, ensuring accuracy and timely submission.
Develop, document, and improve operational procedures, controls, and reporting processes.
Identify operational risks, resolve payment-related issues, and implement process improvements.
Contribute to the development and future management of the Back Office team as the company expands.
Requirements
2–3+ years of hands-on experience in payment operations within FinTech, banking, Electronic Money Institutions (EMIs), or Payment Institutions.
Strong understanding of payment infrastructure, financial operations, and payment processing workflows.
Practical knowledge of SWIFT MT/MX, SEPA Credit Transfer, and SEPA Instant.
Understanding of safeguarding requirements and reconciliation processes within regulated financial institutions.
Experience in payment processing, reconciliation, treasury operations, or liquidity management.
Experience working with operational controls, internal reporting, and financial processes.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Proactive, independent, and hands-on approach with a strong sense of ownership.
Good communication skills and the ability to collaborate with internal teams and external partners.
Languages: English and Russian.
Nice to have
Experience establishing or improving operational processes in a startup or growing FinTech company.
Experience with payment system implementations, integrations, or migration projects.
Previous experience mentoring colleagues or coordinating back-office activities.
Key Soft Skills
Strong ownership, accountability, and initiative.
High attention to detail and accuracy when working with financial transactions and data.
Problem-solving mindset and a proactive approach to operational challenges.
Ability to work independently, prioritize effectively, and meet deadlines.
Flexibility and adaptability in a growing business environment.
What We Offer
A key role in a growing European FinTech company operating in a regulated environment.
Opportunity to take ownership of payment operations and contribute to building scalable processes.
Direct involvement in payment infrastructure development and operational improvement projects.
High level of autonomy and decision-making responsibility.
Opportunity to grow into a leadership role and build the Back Office function.
Opportunity to make a meaningful impact on the company's operational development.
Location: Sofia, Bulgaria
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: London, United Kingdom
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Lithuania
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Estonia
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Own the end-to-end App user experience, driving improvements in product distribution efficiency and user journey fluency
Establish App-wide product experience standards and design guidelines to ensure consistency across touchpoints
Lead user-facing design for innovative products (e.g., AI-powered trading), exploring new approaches to improve trading retention
Define user segmentation and conversion strategies for trading products to increase transaction frequency and depth
Own the localization strategy for European markets — ensure product flows, copy, visuals, and UX patterns are adapted for key EU markets (e.g., DACH, France, Benelux, Nordics, Southern Europe, CEE), accounting for cultural nuances, local user behavior, and regional regulatory requirements (MiCA, local AML frameworks)
Drive regional activation & conversion optimization — identify market-specific friction points in the European user journey and tailor onboarding, KYC flows, nudges, and feature presentation to local user expectations and compliance requirements
Requirements
5+ years of user-facing product experience; trading platform or fintech background preferred
Proven ability to take innovative products from 0 to 1 with hands-on execution
Platform-level product thinking — able to build frameworks and standards that scale team output
Experience with user segmentation and conversion funnel optimization; data-informed decision making
Strong cross-functional communication skills; able to drive results independently in complex orgs
Experience managing localization for multi-market European products — understanding of i18n workflows, vendor management, and how to balance a global product with local relevance across fragmented European markets
Deep familiarity with European user behavior and market nuances — understanding of how product expectations, payment preferences, trust signals, and communication styles differ across Western, Northern, Southern, and Central/Eastern Europe
Awareness of European regulatory landscape — working knowledge of MiCA, GDPR, and how compliance shapes the user experience (KYC/KYB flows, risk disclosures, marketing restrictions)
Bilingual in English and Mandarin would be preferred
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
· Build and work a database of portfolio sellers: BHPH dealers, auto finance companies, consumer and installment lenders, MCA funders, credit unions, medical billing companies, solar/equipment lenders. · Run cold outreach: calls, personalized emails, LinkedIn, dealer association events and conferences.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role:
As an AFC (Anti-Financial Crime) Operations Intern at Upvest, you’ll be at the forefront of our financial crime defense, playing a hands-on role in safeguarding our platform and our clients.
You’ll execute Upvest’s first-line-of-defense (1st LoD) AFC processes day to day, the case work that keeps our brokerage infrastructure clean and compliant.
This is a full-time, 6-month internship for someone with a first exposure to AFC / KYC or to the financial sector more broadly, for example through studies, customer support, banking operations, or a previous internship, who is ready to take on a real caseload and grow in autonomy. Depending on performance and business needs, the internship may be extended or converted into a full-time position.
We’re looking for a reliable, detail-oriented person who understands the basics of KYC/AML and is comfortable managing high-volume operational tasks.
What you’ll do:
- Conducting PEP and Sanctions screening, researching and dispositioning hits as true matches or false positives, with clear, well-documented rationale.
- Performing KYB checks for corporate onboarding.
- Carrying out KYC sample checks, transaction monitoring, and managing the resulting follow-ups with our clients.
- Executing and maintaining AFC procedures and controls in line with regulatory requirements and internal policy.
- Using and helping improve our automation and tooling to make case processing faster and more consistent, for example AI assistants, workflow automation (e.g. n8n), data validation and reporting in the Google Suite (Sheets, Apps Script) and Looker, and basic SQL for querying and cross-checking case data.
- Collaborating with the rest of the AFC Ops team and the AML team (2nd LoD) to continuously enhance our AML systems, tools and workflows.
What you bring:
- A strong analytical mindset, exceptional attention to detail, and a genuine interest in compliance and financial-crime prevention.
- A foundational understanding of KYC/AML concepts, gained through your studies, a previous internship or early work experience in a fintech or financial institution.
- Early experience in a regulated environment is a plus, but not required.
- Comfort with high-volume, repeatable operational tasks and the discipline to keep quality consistent case after case.
- Curiosity about automation and the ability to quickly master new tools, systems and data.
- Excellent communication skills and a collaborative, reliable working style.
- A completed Bachelor’s degree is preferred but not essential.
- Good communication skills in English.
How we Upvest in you:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ОфисseniorTallinn
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; EMEA - Remote