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Location: Manila, Philippines Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Software Solutions Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. As a Software Solutions Engineer, you play an important role in the Innovation team, helping to scout, validate and fast-track new ideas that can shape the next generation of the BankWorks platform. The role is ideal for a curious, hands-on and solution-oriented personality who enjoys experimenting with new technologies, building prototypes and working closely with technical, product and operational teams. Responsibilities: ● Analyse technology trends in payments/fin-tech industry and adjacent sectors, maintaining up-to-date knowledge of technological developments. ● Convert rough concepts into PoC/MVP implementations, adhering to deadlines. ● Participate in and seek to continuously improve the software life cycle phases, focusing on designing, coding, documenting, testing and support ● Produce concise design notes, demo scripts, and handover documentation for smooth transition to other teams ● Collaborate effectively in cross-functional teams through pairing, brainstorming sessions, and knowledge sharing to meet defined objectives ● Contribute to and maintain the team's internal knowledge-base ● Ensure a high quality/standard of work and service throughout ● Communicate effectively and professionally with internal and external customers ● Perform other duties which may be assigned from time to time ● May be required to work extended hours to meet deadlines and/or be on-call ● Follow all company policies and procedures ● Diploma or Bachelor’s degree in ICT or related professional qualifications ● Solid understanding of the software development life cycle and agile/lean methodologies ● A strong sense of curiosity and willingness to learn new technologies ● Comfortable working in ambiguous, iterative, and exploratory settings ● Strong analytical reasoning, organizational and time-management skills with ability to prioritize tasks and meet deadlines under pressure. ● Be proficient in software development, with ability to use more than one of the following development languages: -Front-end: Java, Javascript, SQL -Back-end: Java, PL/SQL -Real-time: C/C++, PL/SQL, Lua ● Have good knowledge of the following relational database management systems -Oracle, PostgreSQL, MySQL ● Bonus points for experience or exposure to: o Modern software architecture patterns (microservices, RESTful services) o High-volume data streaming technologies (Kafka, RabbitMQ) o Scripting languages (e.g., Ruby, Python, Bash) o DevOps tools (e.g., Git, Jenkins) o Containerisation and cloud environments (Docker, Kubernetes) ● Able to work effectively in a collaborative team environment ● Meticulous, methodical and accurate in the completion of tasks ● Strong communication and writing skills in English ● Willing to work extended hours and be on-call when required ● Experience in writing software for the financial and/or payment industry is preferred

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Senior Client Solutions Manager to support our team in Cairo! What You’ll Do Be the trusted advisor to new and existing clients, leading seamless onboarding and building long-term partnerships. Design high-impact Google Ads strategies tailored to each client’s business goals—search, display, video, and app campaigns included. Continuously optimize campaign performance and ROI using smart insights from GA4, Google Ads, and other measurement tools. Solve problems fast—whether it's technical troubleshooting or strategic fine-tuning, you'll keep campaigns on track. Communicate campaign progress and insights clearly, becoming the go-to person for all client questions and guidance. Ensure Google Ads products and services are delivered smoothly, meeting and exceeding client expectations. Spot opportunities to grow accounts by recommending new Google Ads solutions aligned with client needs. Partner closely with internal teams—sales, tech, support—to deliver a seamless client experience and improve service delivery. Stay sharp on the latest Google Ads features, MENA market trends, and competitive moves to keep your advice fresh and forward-thinking. What You Need For This Role Solid hands-on experience with Google Ads, managing campaigns across search, display, video, and app formats. Strong digital marketing fundamentals with a passion for performance marketing and online strategy. Proficiency in Google Analytics 4 and tools like Google Tag Manager for smart campaign analysis. Excellent communication skills in English. A track record in client-facing roles, where you’ve built trusted relationships and made a real impact. Superb organization skills—you can manage multiple clients and projects without breaking a sweat. Collaborative spirit with the ability to work independently when needed. Familiarity with CRM platforms like Salesforce is a bonus. A deep understanding of the MENA digital advertising landscape. Experience working with media agencies or large brands in e-commerce or performance-driven environments. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: London, United Kingdom Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job Be part of our Finance team: The Operations Associate/Senior associate will support the day-to-day operations of a multi-asset investment and treasury platform , with responsibilities spanning trade operations, reconciliations, digital asset workflows, and process automation. The role requires a highly detail-oriented individual with strong technical capability and experience operating in fast-paced financial markets environments. Responsibilities ●        Manage trade confirmations, settlements, and lifecycle events across multiple asset classes. ●        Oversee wallet, custodian, and digital asset operational processes. ●        Perform daily booking and reconciliation of securities positions, cash balances, and P&L across internal systems. ●        Investigate and resolve trade breaks, settlement issues, and operational discrepancies with counterparties and custodians. ●        Support operational controls relating to treasury, trading, and digital asset activities. ●        Assist with audit requests, confirmations, and supporting documentation. ●        Prepare daily, weekly, and monthly operational reporting. ●        Build, enhance, and maintain operational workflows, internal tooling, and automation processes. ●        Identify opportunities for process optimisation and operational scalability. ●        Create and maintain technical documentation, procedures, and user guides. ●        Ensure adherence to internal controls, policies, and applicable regulatory requirements. Preferred qualifications/Requirements: ●        Bachelor's degree in Finance, Accounting, or related field. ●        5+ years of operations experience preferably at a credit hedge fund or an asset management company ●        experience in digital assets or blockchain ecosystem(good to have but not mandatory) ●        Proficiency in Enfusion portfolio management system (not mandatory) ● Proficiency in Excel +  VBA / Python ●        Exceptional analytical and problem-solving abilities. ●        Excellent attention to detail and communication skills. ●        Strong understanding of trade lifecycles and settlement processes. ● Working hours: (New York hours): Between 14H00-10H00 UK time( mandatory) Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Harlow, United Kingdom About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Please note that this is a shift work (day & night shift). The role As an IT Datacenter Technician , you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations. You’re welcome to work at our data center. Your responsibilities will include: Monitor and support the IT infrastructure as a shift worker (day & night shifts). Diagnose and resolve issues related to server and network hardware within the data center. Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements. Manage and maintain fiber optic and patch cable connectivity. Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation. Collaborate with internal teams to resolve technical and operational issues. Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance. Requirements: Solid understanding of server and networking equipment. Practical, hands-on experience with server hardware, network switches, and fiber optic cabling. Proven ability to diagnose and resolve hardware-related issues. A proactive, responsible, and results-driven work attitude. It will be an added bonus if you have: Valid Category B driving license. Basic knowledge of the Linux operating system and familiarity with command-line tools. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: San Francisco Workplace: Hybrid Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit. ABOUT THE COMPANY Our client is an early-stage, San Francisco-based AI startup building the operating system for family law. Their platform automates the most time-intensive parts of legal practice — client intake, financial disclosures, document preparation, case management, and client collaboration — helping family law firms modernize and scale without adding headcount. Founded in 2025, the company is already working with real customers and actively closing a seed round, with $XM signed to date.   THE MISSION To reduce the emotional and financial burden of divorce for millions of families — and empower the legal professionals who serve them — by transforming a fragmented, manual process into a guided, intelligent, AI-driven experience.   THE OPPORTUNITY This is a co-founder seat, not a hire. You're joining at the inflection point: real product, real customers, seed round closing. As the first technical leader, you'll own the full stack — architecture, AI infrastructure, engineering culture, and execution velocity. You'll work shoulder-to-shoulder with the founding team to define how AI reshapes one of the largest, most underserved verticals in legal services. If you've been waiting for a founding opportunity where the market is real, the mission matters, and the equity is worth the bet — this is it.   WHAT YOU'LL DO - Own and define end-to-end technical architecture of the platform - Write and ship production code daily alongside the founding team - Architect and scale AI agent infrastructure for legal workflows — billing, financial layers, document automation, collections, and client collaboration - Build and scale the engineering team from scratch — hiring, mentoring, and establishing culture - Partner with founders on product roadmap, fundraising narrative, and company strategy - Ensure security, compliance, and scalability of a document-heavy, regulated-industry platform - Drive rapid iteration cycles and maintain startup velocity through seed close and beyond   WHAT YOU BRING Must-Haves: - 8+ years of software engineering experience, with 3–5+ years in technical leadership - Deeply hands-on — you still write and ship production code regularly - Proven experience building AI-native, workflow-heavy, or document-centric SaaS products - Proficiency with modern AI/ML stacks: LLMs, RAG, and agentic frameworks (LangChain/LangGraph, OpenAI/Claude APIs) - Strong backend and cloud infrastructure expertise (GCP/AWS, Python, Node.js, Kubernetes) - Experience building engineering teams in a 0→1 environment - Based in the SF Bay Area or willing to relocate - Financially comfortable with a founder salary model during the build phase — equity is the upside Nice-to-Haves: - Exposure to legal tech, compliance-heavy, or regulated-industry products - Experience with document automation platforms - Prior founding experience or early employee (1–50 person company) - Background at Big Tech or high-growth SaaS - Genuine interest in access to justice and modernizing legal services   KEY SUCCESS DRIVERS - Builder-first — you ship fast, don't wait for perfect conditions, and take pride in what you launch - Full ownership — you treat the product and team like they're yours, because they will be - Systems thinker — you design for agentic workflows and automation, not just feature lists - Ambiguity-tolerant — you thrive in 0→1 environments without a defined playbook - Mission-aligned — you're genuinely excited about AI's role in transforming legal services - Speed over perfection — you iterate fast, learn faster, and course-correct in real time   WHY JOIN? Compensation & Equity: - 7-10% founder-level equity — significantly above market, reflecting a true founding relationship - Base salary: ~$4,000/month during the pre-seed phase, with a clear normalization trigger post-seed close - Upside is entirely equity-driven, structured for long-term wealth creation What Makes This Rare: - Co-founder title and seat — not a VP/Director scope with imposed constraints - Real product traction and paying customers before you join - Seed round in progress: $XM already signed - Recognized by TechCrunch Disrupt Startup Battlefield and Stanford CodeX FutureLaw - Greenfield opportunity to define the technical foundation of a category-creating company INTERVIEWING PROCESS - Intro Call - Level 1 — Technical Deep-Dive - Level 2 — Take-Home or Live Build Exercise - Level 3 — In-Person Co-Founder Day (half day, SF) - Reference Checks + Offer We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.

Location: Hong Kong; Dubai, United Arab Emirates; Singapore About Hex Trust Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform. Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates. We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam. You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place. Position Summary We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly. We are looking for a VP / Director, Head of Partnerships professional with a strong network in the crypto institutional space. The ideal candidate has been part of a fast-growing crypto business, has consistently generated revenues, and has converted BD relationships into recurring flows and assets under custody. This is a partnership and BD role with high autonomy and direct impact on pipeline and revenue from day one. The platform is proven, the licenses are real, and we have the right to win in many of the deals you'll work on. We expect the person in this seat to succeed. Duties & Responsibilities Define and lead Hex Trust’s global strategic partnership roadmap, focusing on long-term value creation and ecosystem growth. Source, evaluate, and secure high-impact partnerships across Web3, traditional finance (TradFi), technology providers, and emerging blockchain ecosystems. Own and cultivate senior-level relationships with key partners, acting as a strategic advisor to deepen engagement and foster joint initiatives. Work closely with Product, Sales, Marketing, Legal and Compliance to ensure partnerships align with business objectives and regulatory requirements. Partner with BD and Marketing teams to co-create GTM strategies for new services, joint ventures, and integrations enabled by strategic partnerships. Stay ahead of trends in Web3, digital asset infrastructure, DeFi, and custody services to inform partnership strategy and identify whitespace opportunities. Establish and track KPIs to measure partnership effectiveness, ROI, and strategic alignment. Requirements Minimum 10 years of experience in strategic partnerships, corporate development, or business development, with at least 3+ years in the digital asset or fintech sector. Strong understanding of blockchain, Web3, custody, digital asset infrastructure, and the regulatory landscape. Proven track record in managing high-level partnerships and influencing stakeholders at all levels; exceptional interpersonal and communication skills. Deep, existing relationships across financial institutions, technology providers, blockchain protocols, and/or regulatory bodies is a plus. Ability to translate market trends and partner capabilities into long-term strategic advantages for the business. Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required. Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority. Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: Heart Empowerment Xcellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Competitive Salaries & Bonuses Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam Regular company & social events Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Location: Guatemala You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges: -Best Relationship- Winter 2024 -Leader Americas Winter 2024 -Best Results - Winter 2024 -Best Usability - Winter 2024 About the Role We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients. DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design. Roles and Responsibilities: Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them. Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems. Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling. Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production. Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements. AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer. Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning. Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards. Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery. Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s. Skills and Qualifications: Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience. 3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role. Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero). Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling. Proficiency with SQL and comfort working with APIs and tools like Postman. Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders. Strong problem-solving, teamwork, and collaboration abilities. Fluency in English. Nice to Have: Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.). Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows. Experience with BI/analytics tools (Power BI, Tableau). Scripting or automation experience (e.g., Python). Additional languages beyond English. Certifications in data analytics, AI/ML, or relevant CRM/ERP Work Shift: U.S. Shift (8:00 AM CST to 5:00 PM CST) Location: Guatemala (Remote) For more information about DBSync, visit https://www.mydbsync.com Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: Mexico; Colombia; Brazil; Argentina; Costa Rica; Honduras About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a motivated and bilingual Sales Development Representative (SDR) fluent in both English and Spanish to join a growing EdTech team. This role is ideal for someone with at least 1 year of sales or lead generation experience who is eager to build a career in tech sales and enjoys connecting with prospective clients across international markets. Candidates with a background in education, teaching, academic advising, student support, or EdTech will have a strong advantage. Key Responsibilities Conduct outbound prospecting through email, LinkedIn, calls, and other sales channels. Identify and qualify potential customers within target markets. Build and maintain a healthy sales pipeline for the Account Executive team. Engage with decision-makers and schedule discovery meetings. Research prospects and personalize outreach strategies. Maintain accurate CRM records and track outreach activities. Collaborate closely with sales and marketing teams to improve lead generation efforts. Represent the company professionally in both English and Spanish-speaking markets. Requirements Fluent in both English and Spanish (written and spoken). Minimum of 2 year of experience in sales, lead generation, customer outreach, or SDR-related roles. Previous experience in a start-up Experience using CRM platforms such as HubSpot, Salesforce, or similar tools. Strong communication and interpersonal skills. Highly organized with strong attention to detail. Comfortable working in a fast-paced remote environment. Background in Education, EdTech, teaching, tutoring, or academic environments is a major plus. Experience with outbound sales and cold outreach is preferred. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: South Africa; Pakistan; Ethiopia; Colombia; Argentina; Morocco About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. About the company Our client is a fast-growing premium automotive services company in Dallas that is redefining the vehicle care industry by blending world-class craftsmanship with a unique community-driven culture. Specializing in advanced protection and styling services—including ceramic coatings, paint protection film (PPF), and precision detailing—the team serves a discerning clientele of car enthusiasts and luxury vehicle owners. Beyond their technical expertise, they have built an innovative, lifestyle-focused environment featuring a high-end lounge and social hub designed to foster connection and comfort. With a perfect track record for quality and customer satisfaction, this team is scaling rapidly within the North Texas market. They pride themselves on an obsessive attention to detail and a culture that treats every vehicle as a high-stakes investment. For those looking to join a high-performance environment where passion meets professional excellence, the company offers a vibrant, collaborative space built on integrity, precision, and a shared love for automotive innovation. Job Type Full-time Job Summary Are you a car enthusiast with a passion for sales? This is a unique opportunity to join a fast-growing automotive startup specializing in performance upgrades, premium maintenance, custom wraps, and e-commerce. As a Junior SDR, you will be the face of the brand, helping car owners transform their vehicles. We are looking for a hungry, high-energy individual who understands automotive culture and wants to grow their career in a high-impact sales environment. Key Responsibilities Manage inbound and outbound outreach to prospective clients interested in car upgrades, maintenance, and styling services. Engage with customers across multiple platforms, including the e-commerce store and direct inquiries. Perform high-quality discovery calls to identify client needs and vehicle goals. Maintain the CRM pipeline to ensure no lead falls through the cracks. Facilitate the sales process with a focus on high closure rates. Work flexible hours, including weekends and evenings, to connect with clients when they are most available. Requirements Strong foundational knowledge of cars, performance parts, and automotive maintenance. Native-level English proficiency with excellent communication skills. Availability to work in CST hours with flexibility for after-work hours and weekends. High level of coachability and a desire to master the art of sales. A proactive, "hunter" mentality focused on hitting performance targets. Nice-to-Haves Previous experience with GoHighLevel or similar CRM platforms. Experience in objection handling and closing deals. Prior experience in automotive sales or specialized shop services. Background in CRM administration and sales workflow optimization. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: United States About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Ukraine About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: United Kingdom About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Poland About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Netherlands About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belgium About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.