Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.
WHAT YOU’LL DO
DELIVER HIGH-QUALITY IMPLEMENTATIONS
- Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
- Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES
- Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions
- Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout
BE A PRODUCT & WORKFLOW EXPERT
- Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing
- Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds
CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY
- Provide structured feedback and insights to Product to inform roadmap prioritization
- Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach
WHAT YOU'LL NEED
- 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions
- Strong project management and time management skills with the ability to keep multiple customers on track simultaneously
- Excellent verbal and written communication skills, including the ability to explain complex workflows simply
- Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions
- Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions
- Strong record of meeting or exceeding performance metrics in previous roles
- Ability to anticipate customer needs and position product capabilities proactively
- Comfort operating in a fast-paced, high-growth environment with evolving processes
NICE TO HAVES
- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Background in financial services, Fintech, or SaaS implementations
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Position Overview
As a Software Engineer, Intern, you'll have the opportunity to spend 12 weeks working on one (or more) of the engineering teams at SingleStore. You will be at the forefront of real-time technology that’s revolutionizing how companies run their businesses every day. With a continuous release cycle, our engineers are accustomed to moving quickly in a rapid production environment. To do this successfully, we work collaboratively and creatively across teams to maximize our opportunity for impact. We also believe it’s important to celebrate our wins together, whether it be at a local spot or getting out of the city for some exploring.
As a Software Engineer, Intern, you will be empowered to own your projects end-to-end and be an active contributor throughout the product life cycle. To expedite your growth path, you will partner with engineers who deeply care about your success and will lend their expertise to your professional development. Our engineers are not just technical partners/mentors, but are also business partners who are exposed to all areas of the business, working with teams such as product, marketing, and sales.
Role and Responsibilities
Our Software Engineers work on small, collaborative teams to help drive our company forward. Our interns are responsible for projects that are deployed continuously into production over the course of their internship. Your work will include everything from writing new features to testing software and you’ll gain a significant understanding of both the product and the business.
Required Skills and Experience
Enrolled in a B.S. Degree in Computer Science, Electrical Engineering, Computer Engineering, or related discipline
Deep understanding of C.S. fundamentalsStrong programming skills with JavaScript, Golang or TypeScript
Passionate about building highly reliable software
Firm grasp of algorithms and data structures
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Seattle, Lisbon and Hyderabad.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
Sponsorship is available for this position and other select roles.
Location: United States
Position Overview
SingleStore Software Engineers are at the forefront of real-time technology that’s revolutionizing how companies run their businesses every day. With release cycles throughout the year, our engineers are accustomed to moving quickly in a rapid production environment. To do this successfully, we work collaboratively and creatively across teams to maximize our opportunity for impact. We also believe it’s important to celebrate our wins together, whether it be at a local spot or getting out of the city for some exploring.
As a Software Engineer, you will be empowered to own your projects end-to-end and be an active contributor throughout the product life cycle. To expedite your growth path, you will partner with engineers who deeply care about your success and will lend their expertise to your professional development. Our engineers are not just technical partners, but are also business partners who are exposed to all areas of the business, working with teams such as product, marketing, and sales.
Role and Responsibilities
Our Software Engineers work on small, collaborative teams to help drive our company forward. Whether you’re exploring cutting-edge technologies like LLM and vector index, improving the fault tolerance a SingleStore cluster, accelerating the performance of SQL queries with techniques like SIMD and LLVM codeGen, or writing search and costing modules for the query optimizer, our University Graduates are responsible for brand new and existing projects that are deployed into production with each release. Your work will include everything from writing to testing software, and you’ll gain a significant understanding of both the product and the business.
Required Skills and Experience
Enrolled in a B.S. Degree in Computer Science, Computer Engineering, Electrical Engineering, or related disciplineDeep understanding of C.S. fundamentalsStrong programming skills with C++ or CPassionate about building highly reliable softwareFirm grasp of algorithms and data structures
Preferred skill and experience
Understanding of core C.S. fundamentals, in particular operating systems, distributed systems, concurrency, multithreading, and server architectures
Employment Status: Full-time
Work Authorization: Must be legally authorized to work in the United States.Location/Working classification: San Francisco or Seattle
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Seattle, Lisbon and Hyderabad.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
Location: San Francisco, CA, USA
About the role
As a
Senior Software Engineer
on the
AI Enablement
team, you will build the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime.
You’ll work on systems like
Archimedes
,
Bosun
, and
easyRAG
that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively.
This team defines Chime’s
golden paths for AI
: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you’ll help turn emerging AI capabilities into durable, reusable platform features that can be adopted across the company.
You’ll partner closely with
Platform Engineering, Security, Risk, Legal, and product teams
to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption.
In this role, you can expect to
Build and evolve internal AI platforms such as
Archimedes, Bosun, and easyRAG
, enabling teams to develop and scale LLM-powered applications and workflows
Design and implement reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to build safe, high-quality AI-powered tools
Prototype and productionize new AI capabilities, identifying high-leverage use cases and turning successful patterns into durable platform features
Define and improve Chime’s
golden path
patterns for LLM usage, balancing developer velocity with safety, reliability, and cost efficiency
Develop systems that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way
Establish evaluation, observability, and cost-management practices across AI systems, including quality, latency, safety, and spend
Partner with Security, Risk, and Legal to implement practical guardrails for responsible AI development and usage
Drive consistency and standardization in how AI systems are built, deployed, and operated across the company
Collaborate with engineers and partner teams across Chime to embed AI into internal tools, workflows, and employee experiences
To thrive in this role, you have
Significant experience as a software engineer building distributed systems, platform services, or internal developer tools
Hands-on experience building with LLMs or ML services and shipping production-quality features on top of them
Strong coding skills in at least one of
Python, Go, or TypeScript/JavaScript
, with comfort working across services, CLIs, and internal tooling
A platform mindset: you think in reusable primitives, contracts, and paved roads rather than one-off solutions
Familiarity with AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy
Experience partnering with cross-functional stakeholders such as Security, Risk, Product, and Operations, and influencing direction through strong technical judgment
Strong written and verbal communication skills, with the ability to explain technical tradeoffs clearly to both technical and non-technical audiences
Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
#LI-Remote
#LI-WW1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$164,000
—
$227,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: United States
What the Role Is
Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready.
You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two.
This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day.
Who You Are
You've run payer operations at scale, across more than one contract type or service line
— bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
You know healthcare licensing and credentialing well enough to own it without doing it yourself
— state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right.
You've owned the operational relationship with payers directly
— you've been in the room when something urgent lands, not briefed on it afterward.
You've worked in multi-state regulatory compliance
and can translate rule changes into process, documentation, and record-keeping that people actually follow.
You've managed both commercial and Medicaid payer work
, including Medicaid expansion into new states.
You set direction and write requirements, rather than waiting for someone else to define the roadmap.
You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.
You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full
Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc.
Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline.
Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response
Lead identification and implementation of compliance best practices across the Babylist Health org
Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders.
Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next.
Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc.
Manage and develop two direct reports, building a team that scales with the business.
Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work
Why This Role
Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote.
You'll lead a team from day one, with a direct line to the GM of Babylist Health.
The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles.
This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$133,567 to $178,118
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: North Kansas City, MO; St. Louis, MO
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Join Olsson's Industrial team as a
Process Engineer
and help deliver innovative solutions for clients across the agricultural processing, ethanol, food and beverage, renewable fuels, manufacturing, chemical, and industrial markets.
As a Process Engineer, you will play a key role in planning, designing, and optimizing industrial processes and systems. You will collaborate with multidisciplinary teams to develop safe, efficient, and cost-effective solutions for both greenfield and brownfield projects. This position offers opportunities to work directly with clients, contribute to technically challenging projects, and support the continued growth of Olsson's Industrial practice.
Primary Responsibilities
Develop process flow diagrams (PFDs), piping and instrumentation diagrams (P&IDs), process design and control narratives, and equipment specifications.
Perform process engineering calculations, including mass balances, energy balances, hydraulic calculations, and equipment sizing.
Design and evaluate industrial process systems including pumping, piping, heat transfer, utility systems, chemical feed systems, and material handling processes.
Prepare technical reports, studies, cost estimates, and engineering documentation.
Coordinate with mechanical, piping, structural, electrical, instrumentation, and control system engineers to deliver integrated project solutions.
Support facility planning, process optimization, debottlenecking, and operational improvement initiatives.
Participate in process hazard reviews, safety evaluations, and risk assessments.
Assist with project planning, scope development, scheduling, budget management, and resource coordination.
Conduct field investigations, facility assessments, startup support, and commissioning activities.
Collaborate directly with clients to understand operational goals and develop practical engineering solutions.
Review vendor drawings, equipment submittals, and contractor deliverables for technical compliance.
Support business development efforts through proposals, client meetings, and technical presentations.
Mentor junior engineers and contribute technical knowledge sharing across the organization.
Qualifications
You are passionate about:
Solving complex engineering challenges.
Working collaboratively with multidisciplinary teams.
Building strong client relationships and delivering exceptional service.
Driving continuous improvement and innovation.
Supporting industries that help feed, fuel, and power communities.
You bring to the team:
Bachelor's degree in Chemical Engineering, Mechanical Engineering, Biological Systems Engineering, Agricultural Engineering, Mining Engineering, or a related engineering discipline.
Minimum of
5+ years of industrial process engineering experience
.
Professional Engineer (PE) license preferred.
Experience with industrial process design, equipment selection, and process optimization.
Knowledge of industrial manufacturing operations, process safety principles, applicable industry standards, and hygienic design principles.
Comprehension of core chemical engineering principles, including transport phenomena and unit operations, thermodynamics and equations of state, mass transfer, chemical kinetics, and continuous and batch reactor design.
Practice in preparing engineering calculations, technical specifications, and construction documents.
Familiarity with process simulation and engineering software.
Strong communication, collaboration, and problem-solving skills.
Comfort managing multiple project deadlines and uncertainties in design progression.
Ability to travel periodically to client facilities throughout the United States.
Preferred Experience
Experience in one or more of the following industries is highly desired:
Agricultural processing
Ethanol and renewable fuels
Food and beverage manufacturing
Pharmaceutical or life sciences production
Chemical processing
Ammonia systems design
Critical minerals and rare earth element processing
Industrial wastewater treatment
Specialty manufacturing
Renewable natural gas (RNG)
Gasification and hydrogen production
Oil & gas pipeline design
Consumer products manufacturing
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Data Engineering Senior Vice President, to lead the evolution of the enterprise data platform that powers AI, automation, analytics, and data-driven decision making across the firm while positioning proprietary data as a strategic business asset. This role is responsible for defining and executing the architectural vision, roadmap, and operating model for a modern, AI-ready data ecosystem built on a strong foundation of cloud technologies and established engineering capabilities. The position will provide leadership across platform architecture, engineering standards, and cross-functional alignment while overseeing the development of scalable data products, semantic layer capabilities, and future AI enablement initiatives. Partnering closely with an engaged executive steering committee, this individual will play a critical role in shaping how data supports the firm's long-term growth and innovation strategy.
Responsibilities
Define and own iCapital's enterprise data architecture, including the Snowflake platform, semantic layer, reusable data products, and AI-ready ecosystem.
Establish standards for data engineering, governance, security, observability, quality, and documentation.
Own platform reliability, SLAs, DataOps practices, and incident management.
Lead architectural strategy, tooling decisions, and platform investment recommendations.
Develop and execute the multi-year Data Engineering roadmap aligned to business and AI priorities.
Translate enterprise data strategy into prioritized engineering initiatives and platform capabilities.
Build business cases for platform investments and proactively address technical debt and future scalability needs.
Partner with business and technology leaders to deliver data products that support enterprise objectives.
Communicate platform progress, risks, and investment decisions to executive stakeholders.
Build and lead a high-performing Data Engineering organization and culture.
Qualifications
12+ years of experience in data engineering, including 5+ years leading large-scale engineering organizations across multiple functions
Proven track record designing, building, and operating enterprise-scale cloud data platforms (Snowflake, Databricks, or equivalent), including architecture, security, governance, and cost optimization
Deep expertise establishing data engineering best practices across pipeline design, data quality, observability, data contracts, documentation, and operational support
Demonstrated success developing multi-year platform strategies, securing investment, prioritizing initiatives, and delivering measurable business outcomes
Experience partnering with and presenting to executive stakeholders within regulated industries, translating complex technical concepts into business impact
Hands-on experience with analytics engineering, semantic layer development, and modern data transformation frameworks such as dbt
Financial services experience within asset management, wealth management, fintech, banking, or insurance, including knowledge of regulated data environments and governance requirements
Deep expertise in Snowflake architecture, performance optimization, security, and data sharing at enterprise scale
Knowledge of alternative investments, wealth management, fund administration, or related financial services domains
Experience building AI- and ML-enabled data platforms, including semantic layers, feature stores, model-serving infrastructure, or LLM-integrated architectures
Experience with Informatica or comparable enterprise data catalog, metadata management, and MDM platforms
Proven success scaling data engineering organizations through periods of rapid growth, including organizational design, hiring, and leadership development
Benefits
The base salary range for this role is $200,000 to $250,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Parkland, USA
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in Warsaw, Barcelona and Parkland (FL), along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we're more than just a company — we're a team united by a common mission: Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here's what we value, and what we hope you do too:
Continuous Learning and Growth:
We are passionate about learning, growing personally, and building rewarding careers.
Making an Impact:
We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
Solving Exciting Challenges:
We tackle complex problems every day, supported by a team of world-class professionals and mentors.
Enjoying the Journey:
We believe in having fun while working toward our goals.
About the Role
We're hiring an Executive & Personal Assistant to the CEO
to protect the CEO's quality time and reduce the number of decisions he personally has to make. You'll own his calendar, his working and living environment, travel, health and wellness operations, household and office administration, finance administration across personal and corporate spend, and the coordination of the small support team that executes all of it. The executive and personal sides of a founder's life are one system here, so this role covers both — you direct execution while keeping ownership of the outcome.
And here's what makes this role different: you're not only running the operation, you're building the system that runs it. Meeting capture, transcription and OKR check-in data already happen automatically, and travel booking runs against a written playbook. What doesn't exist yet is a scorecard covering everyone in the support perimeter, fed by logs that collect themselves rather than by hand, and a way for the CEO to see the state of your work on a Monday morning without asking for it. Building both is a core expectation, not a nice extra — and as more of the administrative layer automates, this role shifts further toward reviewing what the systems produce, catching exceptions early, and managing the people and vendors around the automation.
You'll report directly to the CEO.
Key Responsibilities
Calendar and meeting discipline
Own the CEO's professional and personal calendar as a single integrated schedule — meetings, travel, training, treatments, family.
Enforce meeting discipline: agendas prepared, correct attendees, pre-reads circulated 24 hours ahead, action items captured and closed before the next meeting.
Manage requests for the CEO's time with judgement — decline, defer, delegate or escalate.
Resolve calendar conflicts independently and report the resolution rather than returning the decision.
Scorecards, reporting and automation
Build and maintain a personal scorecard and a team scorecard covering every person and vendor in the support perimeter, with digital logs of dates, responsibility areas and reports.
Hold a weekly and biweekly reporting rhythm that doesn't slip when operational demand rises.
Work inside the company's OKR system, track commitments and follow through to closure.
Automate recurring work with AI tooling — meeting notes and action items, scheduling, reporting, document drafting — and progressively reduce the manual load of the role itself.
Environment management
Make sure the Parkland office, the Barcelona setup and the CEO's home are ready before he arrives: climate, light, air quality, noise, cleanliness, food, connectivity.
Resolve environment problems on the spot rather than routing them, including when the responsible person is unavailable.
Travel, events and hospitality
Own business and personal travel end to end, with a travel assistant executing bookings against a playbook covering class, hotels and budget.
Manage conferences, quarterly business reviews, executive meetings, family occasions and milestones, gifts and deliveries.
Handle disruption — cancellations, reroutes, ground transport failures — as it happens.
Health, sport and wellness operations
Coordinate medical, dental and concierge medical appointments and follow-ups, keeping continuity of care across providers.
Manage the training schedule and wellness treatments, and manage nutrition with chefs in Parkland and Barcelona.
Protect wellbeing decisions actively, including against schedules that are locally normal and personally wrong.
Support perimeter and office operations
Coordinate the support team — travel assistant, house manager, driver, handyman — plus office and household vendors, without formal line authority over them.
Hire and onboard supporting roles, starting with an office manager.
Run payroll for hourly staff on a biweekly cycle, verifying timesheets before approval.
Keep vendor contracts, renewals and service quality under review, and supervise office operations including lease matters, setup and improvement.
Finance administration
Corporate card management: receipts, notes, monthly close.
Personal and family payments through a dedicated account, with regular reporting and funding requests.
Light bookkeeping and cost review across the support perimeter.
Legal and personal projects
Drive immigration, visa and documentation matters to completion, including in-house filings and deadline tracking.
Household administration: security and camera systems, maintenance, insurance and service contracts.
Family support requests, with CEO approval.
What We're Looking For
Experience
Prior experience supporting a founder or CEO across both business and personal domains — not a scheduling-only or office-management-only background.
Coordinating people and vendors without formal authority: household or office staff, contractors, service providers.
International travel coordination — flights, hotels, visas, ground transport.
Systems and Data
You can build and maintain a scorecard or dashboard from scratch: define what's tracked, get the data in automatically where possible, and explain what the numbers mean to someone who wasn't involved.
A track record of holding a reporting rhythm under operational pressure, evidenced by artefacts you built and maintained yourself.
Demonstrated AI experience in this domain — scheduling, meeting notes and action items, reporting, document drafting — with the ability to describe the workflows you improved, the results they delivered, and how you validated the output.
Tools
Advanced Google Workspace; Slack; Zoom.
A corporate expense platform such as Ramp, and payroll for hourly employees such as Rippling, with light bookkeeping.
Soft Skills
Exceptional attention to detail and very high personal standards.
The resilience to absorb a high volume of competing tasks without letting the reporting cycle slip.
Independent judgement — comfortable deciding and being accountable rather than escalating everything.
Discretion: a very high standard of privacy around business, family, health and finances.
Fluent English; US work authorisation; willing to work from Parkland four days a week with one day remote.
Nice to Have
Confluence and Jira, or comparable documentation and tracking tools.
Experience with an OKR tracking system; a meeting-management tool such as Fellow; a scheduling AI such as Motion.
Nutrition, health and wellness knowledge.
Experience hiring and onboarding household or office staff, and experience with immigration and visa processes.
How Success Is Measured
Success in this role is measured through:
The CEO never having to ask where something stands
Task state visible to him without being requested
Every person and vendor in the perimeter measured, with data arriving automatically rather than collected by hand
A reporting rhythm that holds through difficult weeks
Travel, events and environments running without questions being raised
Nutrition, training and treatments running to schedule without the CEO's involvement
Payroll, vendor contracts and spend accurate and reviewed on time
You'll Work Closely With
The CEO
The executive team, on meeting preparation and follow-through
The travel assistant, house manager, driver and handyman — and the office manager you'll hire
Household and office vendors
Finance, on corporate cards and payroll
What Makes Someone Successful
The strongest people in this role:
Care about the outcome itself rather than how it looks — surface work passes a checklist and falls apart when someone opens the hood.
Build the system instead of carrying it personally, so that what they set up survives them.
Decide and report, rather than handing the decision back.
Execute a direction they disagree with, and raise the disagreement where it belongs.
Hold a large number of small details without being overwhelmed by the volume arriving.
Location and Travel
Parkland, Florida
- four days a week in the office, one remote, with the judgement to be on site more when the situation requires it. We're open to candidates outside Florida who are willing to relocate, and relocation is covered in full. Occasional travel with the CEO, principally to Barcelona around quarterly business reviews.
We are a group of different but like-minded people who are inspired by a common goal and love what they do.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (large market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume large market book of business (1,000–4,999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Ability to travel up to 25% of the time.
What you will do:
Own and manage large market client and broker relationships across a high-volume book of business (25-30 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments. Assume full ownership of all engagement-related KPIs.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 25% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
5+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
Possesses a proven track record of curiosity and independent problem-solving, both when navigating client challenges and collaborating cross-functionally with internal teams.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The salary range for this position is $120,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Brownsville, WI Corporate Office ; Green Bay, WI ; Houston, TX ; Madison, WI ; Milwaukee, WI ; Neenah, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Director of Government Contract Accounting can change yours.
The Director of Government Contract Accounting will lead Michels’ efforts in accounting and reporting of all government contracts and related costing activities. This position will ensure compliance with government accounting regulations including Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS). This role will be cross-business and facilitate collaboration as well as communication within Michels. It involves establishing/modifying policies and processes as well as overseeing fulfillment of all relevant reporting requirements. Critical for success are the ability to juggle multiple priorities, maintain attention to detail, build a high-performing team, communicate financial concepts with non-financial individuals, and demonstrate strong analytical skills.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program, including (depending on your positions and location you may participate in a different benefit plan):
Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You look forward to the challenge of coordinating with multiple groups
Responsibilities:
Lead and oversee multiple functional areas, ensuring alignment with organizational goals and strategic initiatives. Develop and implement policies, manage budgets, and allocate resources effectively. Provide mentorship and guidance to managers, conduct performance evaluations, and make decisions regarding promotions, disciplinary actions, and terminations. Foster relationships with key leaders and ensure compliance with regulatory requirements
Serve as the primary advisor on government contract accounting, establish Michels policies, communicate requirements to all appropriate parties
Build and strengthen Michels broader organizational knowledge of government contract accounting, including compliance, process, and reporting requirements
Engage outside counsel/consultants for areas of complexity as applicable
Interface with government contracting officials, co-workers, vendors, and customers on all matters of the contract lifecycle
Support subcontracts financial matters (costing, billing, etc.) including flow down of prime-contract clauses, in coordination with our project teams and subcontractors
Manage inter-company processes and subcontractor compliance on One Michels projects
Qualifications:
Bachelor’s degree in business administration, accounting, finance, or operations management, 10+ years’ experience in government contracting, including pre-award and post-award contract management or an equivalent combination.
Extensive knowledge of FAR and CAS which includes experience with Incurred Cost Proposals/Submissions (ICP/ICS), Forward Pricing Rate Agreements (FPRA), and certified cost or pricing data requirements
Proficiency with Microsoft Office Suite Applications (Word, Excel, PowerPoint, Outlook)
Demonstrated experience in identifying and improving systems and procedures
Strong organizational skills with the ability to independently develop and execute project management plans
Must possess a valid driver license for the type(s) of vehicles which may be driven, and an acceptable driving record as determined by Michels Review Team
Certified Federal Contracts Manager (CFCM) or Certified Professional Contracts Manager (CPCM) designation (desired)
Experience interfacing with the Defense Contract Audit Agency (DCAA) (desired)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow — from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets.
Overview
As a Senior Mobile Engineer, you'll contribute to a multi-platform app built on Kotlin Multiplatform, shipping features across Android, iOS, and additional targets from a shared codebase. You'll own complex work end-to-end, write code that sets the quality bar for the team, and help shape architecture decisions in a fast-moving product environment. Our engineering strategy centers on KMP and Compose Multiplatform to deliver high-quality, consistent experiences across platforms — and the engineers who build it are expected to help keep that bar high.
Responsibilities
Build and ship production-quality features across Android and shared KMP layers, taking ownership from design through deployment with minimal oversight
Implement features across core product domains — connecting Compose Multiplatform UI to shared business logic through clean MVI state management
Contribute to a layered, multi-module architecture, respecting module boundaries and shared platform contracts
Partner with shared platform teams to implement against declared interfaces, keeping app-specific logic cleanly separated from shared platform concerns
Collaborate with product, design, and QA to deliver reliable, pixel-accurate experiences across multiple platform targets
Write testable, well-structured Kotlin leveraging coroutines, flows, KSP-based codegen, and dependency injection patterns consistent with the team's standards
Conduct thorough code reviews, maintaining module boundary discipline and build system conventions
Participate in the on-call rotation, helping diagnose and resolve issues across platforms
Mentor junior engineers and contribute to a culture of continuous learning on the team
Experience and Skills
5+ years of experience building scalable, consumer-facing Android applications with strong command of MVI architecture
Strong Kotlin proficiency — coroutines, flows, idioms, and best practices — with the ability to apply and share these effectively across the team
Experience with Kotlin Multiplatform — comfortable developing and scaling shared business logic in a multi-module KMP codebase
Hands-on experience with Compose or Compose Multiplatform, building design-system-compliant UI across platform targets
Proficiency in Gradle multi-module projects, including convention plugins and dependency management
Experience with CI/CD pipelines and automated mobile testing practices
Comfortable working across shared platform and library boundaries — implementing against declared interfaces without leaking platform-specific logic into shared modules
Clear communicator able to articulate technical decisions to peers, product, and design stakeholders
Agile/SCRUM experience with a track record of consistent, quality delivery
Team-first mentality with a drive to raise the bar continuously
Bonus
Compose Multiplatform experience across Android, iOS, desktop, and wasm targets
Experience with KSP-based codegen and Koin or similar DI in a KMP environment
Familiarity with feature flag systems and mobile observability tooling
Experience with backend services, distributed systems and event-driven architectures
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-Remote
#LI-AL1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$152,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United States
Workplace: Remote
We are looking for a Director of Partner Programs & Operations to work with Partner, Sales and Operations leadership to design, build, and run the partner ecosystem at ClickHouse. The function covers four capabilities: partner programs, partner operations, channel development, and partner enablement.
This is a design and build role before it is a management one. The program, the systems and data underneath it, the onboarding and readiness motions, and the way the ecosystem is measured are yours to design.
Working closely with the VP, Global Partners and Alliances, and reporting to the VP, Revenue Operations, you share accountability for what the partner ecosystem produces and for what it can deliver: partner-sourced and partner-influenced pipeline, and the certified capacity to implement ClickHouse. You own the programs, standards, and measurement behind both.
You will inherit a small team and grow it as the partner business does. The function runs globally, working through the regional field operations teams.
WHAT YOU'LL BE DOING
- Own the partner program definition and the annual refresh: tiering, benefits, requirements, the partner business planning cadence across cloud, ISV, and SI partners, and the MDF budget with the rebate and funding mechanics behind it. Design the program so it pays for the behavior we want.
- Own the operational counterpart relationships at the hyperscalers and our top-tier partners: program compliance, competencies, the funding and credits those programs make available, and the standing reviews that keep us qualified and keep the joint motion moving.
- Own how the partner business is measured. Set what pipeline contribution and certified delivery capacity mean, and own the reporting that shows where that capacity exists and where it is thin. Defend the numbers to sales leadership, Finance, and the partners.
- Design and own the partner systems, process, and data layer everything else runs on: the PRM, the partner data model in Salesforce, deal registration rules and SLAs, conflict resolution with direct sellers, and co-sell submission hygiene and partner-of-record accuracy. You define the requirements and the logic, and the systems team builds and maintains against them.
- Co-own channel development with the Partners team. You own the onboarding and activation framework that carries a partner from signed to productive, and you run it directly for the long tail. The Partners team leads development for strategic partners and works from the same framework.
- Own partner enablement and readiness: certification paths, competency requirements, and the partner-facing curriculum and content library, built with the enablement and learning teams that own the platform and delivery. You own the readiness bar that determines whether an SI can implement ClickHouse well without us in the room.
- Own the partner-of-record and attribution side of marketplace transactions, with the commercial team owning execution.
- Develop the team and build out the capability the partner business needs next. Design how a small function supports a global partner surface, and expect to carry work yourself before it is staffed.
WHAT YOU BRING ALONG
- 10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope, including at least five years leading a team.
- A builder's bias. You would rather design a program than administer one, and you have taken one from early to real: you can point to the tiering, economics, and deal registration you designed or rebuilt, and what it produced. You are comfortable making the platform, process, and data model decisions the function needs, and standing up a motion from a thin starting point.
- Direct hyperscaler experience, required. You have worked AWS, GCP, or Azure partner programs from the operational side: co-sell, program tiers and competencies, marketplace mechanics, and funding.
- Experience building SI and services partner capability, not only transacting partners. You know what it takes for a partner to deliver competently on a technical product: certification that means something, real practice investment, and delivery quality you can measure rather than assume.
- Fluency with partner economics. Margin, referral fees, rebates, and MDF, and how each shows up in revenue, in the P&L, and in partner behavior.
- Owner-operator mindset. You treat partner programs and operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Systems depth. Strong working knowledge of the Salesforce partner data model and a PRM platform (Impartner, Allbound, Salesforce PRM, or similar), with enough depth to specify what needs to be built rather than describe the problem.
- SQL fluency required. Comfortable building your own analysis on partner performance.
- Exposure to consumption-based or usage-based business models strongly preferred. You understand marketplace transaction mechanics, commit drawdown, and why a marketplace deal is not just a differently-papered direct deal.
- Able to partner with Legal and Finance on partner agreements, margin structure, MDF accrual and payout, and the revenue recognition implications of channel and marketplace transactions.
- Credible with partners externally and with the field internally. You can sit in a hyperscaler partner review and in a regional pipeline call, and be useful in both.
- Excellent written and verbal communication. Comfortable presenting to executives and to senior partner stakeholders.
- Bachelor's degree; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
Workplace: Remote
We are looking for a Director of Americas Field Operations to own regional strategy and execution for the Americas. You will lead regional planning for the Americas, run the operating cadence with sales and marketing leadership, deploy territory and quota in-region, and own the analysis that tells the region where it stands and what to do about it. When the field hits friction in how we plan, sell, or get paid, you are the person who owns fixing it.
Scope covers the full Americas: North America and Latin America, across our strategic, enterprise, commercial, and public sector businesses. Reporting to the VP, Revenue Operations, you will partner daily with the Americas sales leaders, and closely with the central planning, commercial, systems, data, and enablement teams.
This is a hands-on role. You will inherit a small team and do a great deal of the work yourself, adding capacity selectively as the region grows.
WHAT YOU'LL BE DOING
- Lead annual and last-mile planning for the Americas end-to-end: define geo structure, headcount, territory design and quota allocation, while driving in-region deployment including account assignment, coverage checks, ramp tracking, and mid-year adjustments to ensure the plan lands effectively on the ground.
- Own the Americas operating cadence: forecast roll-ups and calls, pipeline and deal reviews, MBRs and QBRs. Set the standard for what a defensible commit looks like and hold the region to it.
- Partner with Americas sales and marketing leadership on execution to the number across the full funnel: demand and pipeline generation, progression and conversion, close, and expansion. Know where the region stands at every stage, where it is short, and what has to change to land the quarter.
- Own regional performance management and analytics: attainment by team and rep, productivity and pipeline generation, conversion and slippage, and the diagnosis of what is actually driving each. Work with the data and analytics team on the reporting and signal behind it.
- Be the operational owner for the Americas business. When something is broken, stuck, or unclear, whether it is a deal, a comp question, a systems gap, or a number nobody can explain, you own getting it resolved and you stay on it until it is. You pull in the central teams as needed, and the outcome stays yours.
- Carry field signal back to the center. Translate what reps and managers experience into structured input the central teams can build against, and advocate for the region when the case is sound.
- Drive adoption of the GTM system in-region: CRM hygiene, methodology and stage discipline, and the tooling the field is expected to run on. Partner with Enablement so process change actually sticks..
WHAT YOU BRING ALONG
- 10+ years in sales operations, field operations, revenue operations, sales strategy, or GTM finance, including time supporting a multi-segment field organization at scale. Team leadership experience is preferred, and a genuine willingness to be hands-on is required.
- Deep pipeline and forecast discipline. You have stood alongside sales leadership on delivering a regional number, you know the difference between a forecast process and a forecast meeting, and you can point to what you changed to close a gap.
- Fluency with the deployment toolkit: territory design, quota allocation, coverage and capacity modeling, and ramp assumptions. Ability to pressure-test it and defend planning assumptions and how it lands on a specific team.
- Owner-operator mindset. You treat regional operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Credible partner and challenger to field leadership. You bring data, a point of view, and the willingness to disagree well. You earn trust by being right, not by being agreeable.
- Comfortable operating in a federated model. You are accountable to the company and embedded with the region, and you hold both well: close enough to the field to have the real picture, and independent enough to say what it shows.
- Strong analytical skills. SQL fluency required. Hands-on familiarity with ClickHouse, Hex, or a comparable modern analytics stack expected, along with comfort building your own analysis rather than filing a request for it.
- Strong working knowledge of Salesforce, and enough systems depth to design a process change and specify what needs to be built, not just describe the problem.
- Exposure to consumption-based or usage-based business models is strongly preferred. You understand that in a consumption business the sale is the beginning of the revenue, not the end of it.
- Experience across more than one Americas motion: strategic, enterprise and commercial, Latin America, or public sector. Familiarity with public sector procurement and partner-led transaction paths is valuable.
- Excellent written and verbal communication. Comfortable presenting to executives and running a room full of sales leaders.
- Bachelor's degree in a quantitative field; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: India
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Global Equity Settlement
Own the end-to-end global equity settlement process, partnering with our custodian, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets.
Ensure transactions are accurately recorded across internal and external systems to facilitate successful settlement.
Monitor daily settlement activity and proactively identify transactions at risk of failing.
Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions.
Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts with counterparties and our custodian.
Monitor trade matching through SWIFT and settlement platforms, ensuring counterparties affirm and match trades within required market deadlines.
Trade Exception Management
Investigate and resolve trade mismatches, including:
Settlement instruction discrepancies
Quantity and price differences
Allocation issues
Counterparty booking errors
FX and market-specific settlement exceptions
Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution of settlement issues.
Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations when appropriate.
Cash & Position Reconciliations
Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies.
Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians.
Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions.
Ensure all reconciliation breaks are researched, documented, and resolved within established service levels.
Operational Risk & Regulatory Controls
Ensure operational processes comply with applicable SEC, FINRA, and global market regulations.
Support compliance with SEC Rule 15c3-3 by helping maintain proper possession and control of customer securities.
Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations.
Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews.
Assist the Director of Brokerage Operations with Internal Audit requests, regulatory examinations, and remediation efforts.
Reporting & Process Improvement
Produce timely, accurate, and meaningful operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics.
Prepare work papers, operational summaries, root cause analyses, and management reporting.
Identify recurring operational issues through trend analysis and recommend improvements that reduce risk and increase efficiency.
Update operational procedures, controls, and documentation as business processes evolve.
Support the implementation of policy frameworks while serving as a resource for operational policy questions.
Automation & Strategic Initiatives
Partner with Engineering and Product teams to automate manual operational workflows and improve settlement processes.
Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance operational efficiency and analytics.
Participate in cross-functional projects supporting new products, international market expansion, and operational scalability.
Contribute to continuous improvement initiatives that enhance the client experience while reducing operational risk.
Collaboration
Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations to ensure seamless post-trade processing.
Foster an environment of teamwork, accountability, and continuous learning.
Support department initiatives and perform additional responsibilities as business needs evolve.
Who You Are (Must-Haves):
2+ years of experience supporting brokerage operations with a focus on global equity settlements
Strong understanding of securities settlement lifecycles within a broker-dealer or carrying firm
Experience working with third-party clearing firms and global custodians
Knowledge of U.S. broker-dealer operations and financial industry regulations.
Familiarity with BNY Nexen or similar global custody settlement platforms
Working knowledge of SWIFT settlement messaging (MT54x series), Euroclear, DTCC, and international settlement practices
Experience settling securities across global markets, including Europe and Asia (Hong Kong, South Korea, and other international markets)
Strong expertise performing cash and position reconciliations across multiple currencies and markets
Experience investigating trade mismatches and collaborating directly with counterparties to resolve settlement issues
Ability to analyze operational data, identify trends, and make sound decisions based on available information
Excellent written, verbal, and interpersonal communication skills
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities while working independently in a fast-paced environment
Comfortable working remotely while collaborating across distributed teams
Working knowledge of SQL, Metabase, or similar reporting and data analysis tools.
Proficiency with Microsoft Office and Google Workspace
Adaptability to evolving regulatory requirements and business priorities
Possess the Securities Industry Essentials (SIE) Exam and Series 99 license (or higher), or obtain the Series 99 within 180 days of hire
We Value Team Members Who
Stay Curious by continuously learning and seeking opportunities to improve
Have Empathy when collaborating with teammates, clients, and partners
Are Accountable by taking ownership of outcomes and following through on commitments
Who You Might Be (Nice-to-Haves):
Associate's or Bachelor's degree in Business, Finance, Accounting, Economics, or a related discipline
Five or more years of experience in brokerage operations, reconciliation, settlements, accounting, banking, or financial services
Experience with DTCC U.S. equity settlement processing
Knowledge of tokenized securities or digital asset settlement
Experience using AI-powered productivity tools (Cursor, ChatGPT, GitHub Copilot) to automate workflows or enhance data analysis
Experience supporting automation initiatives in partnership with Engineering teams.
Series 7 or additional FINRA licenses
Experience working within a high-growth fintech or electronic brokerage environment
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Avenga is a large international IT company specializing in software development, digital business transformation, and IT consulting.
Work format: Remote (Sofia or Ruse, Bulgaria).
Employment: Project work with the possibility of a permanent contract.
УдалённоseniorГеография найма не уточнена
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.; Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
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